FastSpring Status
Real-time updates of FastSpring issues and outages
FastSpring status is Operational
Active Incidents
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Recently Resolved Incidents
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FastSpring Outage Survival Guide
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Recharge Charge Processing
Engineering is aware of an issue causing some charge errors and is investigating.
Dashboard Pagar.me v5.0
Identificamos desde 9h33 uma instabilidade nos nossos serviços de Dashboards. Portanto, você pode enfrentar dificuldades ao tentar realizar o acesso e usufruir dos serviços das Dashboards.
Nosso time está trabalhando para normalização do problema e em breve voltamos com mais informações.
Dashboard Pagar.me v1.0 a v4.0 (Legacy)
Identificamos desde 9h33 uma instabilidade nos nossos serviços de Dashboards. Portanto, você pode enfrentar dificuldades ao tentar realizar o acesso e usufruir dos serviços das Dashboards.
Nosso time está trabalhando para normalização do problema e em breve voltamos com mais informações.
Virtual Account - BJB
Dear Valued Customers,
We have detected issues with VIRTUAL_ACCOUNT BJB creation due to disruption on our partner's end.
Impact:
- New virtual accounts cannot be created
We are investigating and will keep this page updated as we hear news from our partner.
In the meantime, we recommend that you take the following actions to mitigate disruption during this incident:
- Advise your payers to use other payment channels
Sorry for the inconvenience caused.
Sincerely, Xendit customer service
Direct Debit - RCBC
Dear Valued Customers,
We have detected issues with DIRECT_DEBIT RCBC payments due to disruption on our partner's end.
Impact:
- We are seeing issues with completion of payments.
We are investigating and will keep this page updated as we hear news from our partner.
In the meantime, we recommend that you take the following actions to mitigate disruption during this incident:
- Customers may use other payment methods in the meantime.
- It is recommended to wait for the channel to stabilize before retrying the transaction.
- If a customer encounters any failed transactions but were debited, a reversal will be processed within the next 5 business days.
Sorry for the inconvenience caused.
Sincerely, Xendit customer service
