Alpaca Status

Resolved: We have not observed any further issues since our last update, and service remains stable. We will close this incident for now , please don’t hesitate to reach out if you notice anything unusual on your end.

Monitoring: Service has remained stable and no further issues have been observed.

Monitoring: Service has remained stable since our last update, with no recurrence. We are completing final review and monitoring to ensure continued stability.

Identified: Preliminary findings point to a brief database issue as the likely cause. No new failures have been seen since our last update, and our investigation remains in progress.

Investigating: We have not observed any new failures since our last update. Our investigation into the root cause is still in progress.

Investigating: The investigation is still underway as we work to pinpoint and resolve the underlying cause.

Investigating: At this time, we are not observing active errors, but we remain focused on identifying and addressing the underlying issue.

Investigating: We are investigating an issue where order creation and account detail requests are returning 5xx errors intermittently. This is being treated as a priority, and we are actively working on a resolution.

Resolved: The issue affecting funding and transfer functionality has been resolved.

What happened: A configuration change caused errors in our transfer history service. The change was reverted and all systems are operating normally.

Impact: Some customers were unable to view transfer history or complete ACH or wire transfers during the incident window. Trading, market data, and crypto transfers were not affected. No data was lost.

We apologize for the inconvenience. If you continue to experience issues, please contact support.

Monitoring: We have identified the cause of the issue affecting funding and transfer functionality.

Current status: A configuration change caused errors in our transfer services. The change has been reverted and transfer functionality is being restored. We are monitoring to confirm full recovery.

Impact: Some customers were unable to view transfer history, initiate ACH or wire deposits or withdrawals, or cancel pending transfers during this incident. Trading, market data, and crypto transfers were not affected.

We are continuing to monitor and will provide a final update once fully resolved.

Resolved: We have not observed any further issues since our last update, and service remains stable. We will close this incident for now , please don’t hesitate to reach out if you notice anything unusual on your end.

Monitoring: Service has remained stable and no further issues have been observed.

Monitoring: Service has remained stable since our last update, with no recurrence. We are completing final review and monitoring to ensure continued stability.

Identified: Preliminary findings point to a brief database issue as the likely cause. No new failures have been seen since our last update, and our investigation remains in progress.

Investigating: We have not observed any new failures since our last update. Our investigation into the root cause is still in progress.

Investigating: The investigation is still underway as we work to pinpoint and resolve the underlying cause.

Investigating: At this time, we are not observing active errors, but we remain focused on identifying and addressing the underlying issue.

Investigating: We are investigating an issue where order creation and account detail requests are returning 5xx errors intermittently. This is being treated as a priority, and we are actively working on a resolution.