Mercado Pago status is Operational

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Mercado Pago Payments API

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Order API
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Payment Processing
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Last updated 1 minute ago from official status page. Learn more
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Active Incidents

No active incidents

Recently Resolved Incidents

Delivery Orders API - Mercado Pago
Started 17 Jan 2025 02:46:45 (1 day ago), resolved 17 Jan 2025 03:22:45 (1 day ago)
Major Incident
Resolved
Order API

Identified - We are experiencing issues affecting the API of Orders on Mercado Pago Delivery.

ALL SITES - Contingencies API Payments
Started 14 Jan 2025 08:03:29 (4 days ago), resolved 14 Jan 2025 08:42:32 (4 days ago)
Major Incident
Resolved
Payments API

We’ve noticed some issues with API Payments. We’re currently investigating the root cause and will update as soon as possible.

COLOMBIA - PSE - High error rate in APPROVAL of Nequi transactions
Started 13 Jan 2025 14:24:48 (5 days ago), resolved 13 Jan 2025 17:33:47 (4 days ago)
Major Incident
Resolved
Payment Processing

We are experiencing issues affecting the payment processing for payment method PSE (Colombia).

COLOMBIA - Contingencies PSE
Started 13 Jan 2025 14:36:13 (5 days ago), resolved 13 Jan 2025 16:16:44 (5 days ago)
Major Incident
Resolved
Payment Processing

We are experiencing issues affecting the payment processing for payment method PSE (Colombia).

ALL SITES - Contingencies API Payments
Started 12 Jan 2025 21:30:30 (5 days ago), resolved 12 Jan 2025 21:39:30 (5 days ago)
Major Incident
Resolved
Payments API

We’ve noticed some issues with API Payments. We’re currently investigating the root cause and will update as soon as possible.

ALL SITES - Contingencies API Payments
Started 12 Jan 2025 08:21:31 (6 days ago), resolved 12 Jan 2025 08:35:29 (6 days ago)
Major Incident
Resolved
Payments API

We’ve noticed some issues with API Payments. We’re currently investigating the root cause and will update as soon as possible.

COLOMBIA - PSE - High error rate in APPROVAL of Davivienda transactions
Started 12 Jan 2025 05:42:42 (6 days ago), resolved 12 Jan 2025 08:26:42 (6 days ago)
Major Incident
Resolved
Payment Processing

We are experiencing issues affecting the payment processing for payment method PSE (Colombia).

Mercado Pago Outage Survival Guide

A step-by-step guide to help you survive a Mercado Pago outage
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    Mercado Pago Components

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    Mercado Pago Payments API

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    ALL SITES - Contingencies API Payments
    Started 12 Jan 2025 08:21:31 (6 days ago), resolved 12 Jan 2025 08:35:29 (6 days ago)
    Major Incident
    Resolved
    Payments API

    We’ve noticed some issues with API Payments. We’re currently investigating the root cause and will update as soon as possible.

    ALL SITES - Contingencies API Payments
    Started 12 Jan 2025 21:30:30 (5 days ago), resolved 12 Jan 2025 21:39:30 (5 days ago)
    Major Incident
    Resolved
    Payments API

    We’ve noticed some issues with API Payments. We’re currently investigating the root cause and will update as soon as possible.

    ALL SITES - Contingencies API Payments
    Started 14 Jan 2025 08:03:29 (4 days ago), resolved 14 Jan 2025 08:42:32 (4 days ago)
    Major Incident
    Resolved
    Payments API

    We’ve noticed some issues with API Payments. We’re currently investigating the root cause and will update as soon as possible.

    Mercado Pago Preferences

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    Mercado Pago Merchant Order

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    Mercado Pago SDK Javascript

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    Mercado Pago SDK JavaScript v2

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    Mercado Pago Notifications

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    IPN
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    Webhooks
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    Mercado Pago Shopify Module

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    Mercado Pago QR

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    Mercado Pago QR Orders

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    Mercado Pago Point

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    Payment Intent
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    Devices API
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    Mercado Pago Delivery

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    Order API
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    Delivery Orders API - Mercado Pago
    Started 17 Jan 2025 02:46:45 (1 day ago), resolved 17 Jan 2025 03:22:45 (1 day ago)
    Major Incident
    Resolved
    Order API

    Identified - We are experiencing issues affecting the API of Orders on Mercado Pago Delivery.

    Mercado Pago Checkout Bricks

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    Frontend
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    Bricks Bundle API
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    Mercado Pago Platforms

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    VTEX (v2)
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    WooCommerce
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    Tienda Nube / Nuvemshop
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    Mercado Pago Oauth Security

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    Mercado Pago Argentina

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    Checkout Pro
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    Web Tokenize Checkout
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    Subscriptions
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    Payment Processing
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    Payment Processing Point
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    Mercado Pago Brazil

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    Checkout Pro
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    Web Tokenize Checkout
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    Subscriptions
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    Payment Processing
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    Payment Processing Point
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    Mercado Pago Chile

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    Checkout Pro
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    Web Tokenize Checkout
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    Subscriptions
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    Payment Processing
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    Mercado Pago Colombia

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    Checkout Pro
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    Web Tokenize Checkout
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    Subscriptions
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    Payment Processing
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    COLOMBIA - PSE - High error rate in APPROVAL of Davivienda transactions
    Started 12 Jan 2025 05:42:42 (6 days ago), resolved 12 Jan 2025 08:26:42 (6 days ago)
    Major Incident
    Resolved
    Payment Processing

    We are experiencing issues affecting the payment processing for payment method PSE (Colombia).

    COLOMBIA - PSE - High error rate in APPROVAL of Nequi transactions
    Started 13 Jan 2025 14:24:48 (5 days ago), resolved 13 Jan 2025 17:33:47 (4 days ago)
    Major Incident
    Resolved
    Payment Processing

    We are experiencing issues affecting the payment processing for payment method PSE (Colombia).

    COLOMBIA - Contingencies PSE
    Started 13 Jan 2025 14:36:13 (5 days ago), resolved 13 Jan 2025 16:16:44 (5 days ago)
    Major Incident
    Resolved
    Payment Processing

    We are experiencing issues affecting the payment processing for payment method PSE (Colombia).

    Mercado Pago Mexico

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    Checkout Pro
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    Web Tokenize Checkout
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    Subscriptions
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    Payment Processing
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    Payment Processing Point
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    Mercado Pago Peru

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    Checkout Pro
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    Web Tokenize Checkout
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    Subscriptions
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    Payment Processing
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    Mercado Pago Uruguay

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    Checkout Pro
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    Web Tokenize Checkout
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    Subscriptions
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    Payment Processing
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    Mercado Pago Developer Site

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    Mercado Pago Alternatives

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    Recharge Charge Processing

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    Charge errors on limited recurring charges
    Started 19 Nov 2024 13:21:03 (2 months ago), still ongoing
    Major Incident
    Investigating
    Recharge Charge Processing

    Engineering is aware of an issue causing some charge errors and is investigating.

    See all
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    Dashboard Pagar.me v5.0
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    Indisponibilidade de Dashboard Pagar.me
    Started 27 Aug 2024 13:50:28 (5 months ago), still ongoing
    Incident without Impact
    Identified
    Dashboard Pagar.me v5.0
    Dashboard Pagar.me v1.0 a v4.0 (Legacy)

    Identificamos desde 9h33 uma instabilidade nos nossos serviços de Dashboards. Portanto, você pode enfrentar dificuldades ao tentar realizar o acesso e usufruir dos serviços das Dashboards.

    Nosso time está trabalhando para normalização do problema e em breve voltamos com mais informações.

    Dashboard Pagar.me v1.0 a v4.0 (Legacy)
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    Indisponibilidade de Dashboard Pagar.me
    Started 27 Aug 2024 13:50:28 (5 months ago), still ongoing
    Incident without Impact
    Identified
    Dashboard Pagar.me v5.0
    Dashboard Pagar.me v1.0 a v4.0 (Legacy)

    Identificamos desde 9h33 uma instabilidade nos nossos serviços de Dashboards. Portanto, você pode enfrentar dificuldades ao tentar realizar o acesso e usufruir dos serviços das Dashboards.

    Nosso time está trabalhando para normalização do problema e em breve voltamos com mais informações.

    See all
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    Virtual Account - BJB
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    VIRTUAL_ACCOUNT BJB Indonesia Disruption
    Started 8 Nov 2024 21:02:39 (2 months ago), still ongoing
    Minor Incident
    Identified
    Virtual Account - BJB

    Dear Valued Customers,

    We have detected issues with VIRTUAL_ACCOUNT BJB creation due to disruption on our partner's end.

    Impact:

    • New virtual accounts cannot be created

    We are investigating and will keep this page updated as we hear news from our partner.

    In the meantime, we recommend that you take the following actions to mitigate disruption during this incident:

    • Advise your payers to use other payment channels

    Sorry for the inconvenience caused.

    Sincerely, Xendit customer service

    Direct Debit - RCBC
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    DIRECT_DEBIT RCBC Philippines Disruption
    Started 6 Nov 2024 11:53:58 (2 months ago), still ongoing
    Critical Incident
    Identified
    Direct Debit - RCBC

    Dear Valued Customers,

    We have detected issues with DIRECT_DEBIT RCBC payments due to disruption on our partner's end.

    Impact:

    • We are seeing issues with completion of payments.

    We are investigating and will keep this page updated as we hear news from our partner.

    In the meantime, we recommend that you take the following actions to mitigate disruption during this incident:

    • Customers may use other payment methods in the meantime.
    • It is recommended to wait for the channel to stabilize before retrying the transaction.
    • If a customer encounters any failed transactions but were debited, a reversal will be processed within the next 5 business days.

    Sorry for the inconvenience caused.

    Sincerely, Xendit customer service

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