Mercado Pago status is Operational

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Payments
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Checkout Pro
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Subscriptions
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QR
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All Sites
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Payment Processing
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Colombia
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Last updated 1 minute ago from official status page. Learn more

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Active Incidents

No active incidents

Recently Resolved Incidents

COLOMBIA - PSE - High error rate in APPROVAL of Bancolombia transactions
Started 22 May 2026 22:35:30 (1 day ago), resolved 22 May 2026 23:18:31 (1 day ago)
Major Incident
Resolved
Payments
Colombia

We are experiencing issues affecting the payment processing for payment method PSE (Colombia).

ALL SITES - Contingencies API QR
Started 21 May 2026 07:35:51 (3 days ago), resolved 21 May 2026 08:05:51 (3 days ago)
Major Incident
Resolved
QR

We’ve noticed some issues with API QR. We’re currently investigating the root cause and will update as soon as possible.

ALL SITES - Contingencies Subscriptions
Started 21 May 2026 07:34:03 (3 days ago), resolved 21 May 2026 07:52:03 (3 days ago)
Major Incident
Resolved
All Sites
Checkout Pro
Subscriptions

We are investigating issues with Subscriptions across all sites (Argentina, Brazil, Chile, Colombia, Mexico, Peru, Uruguay). You might experience difficulties creating, managing, or processing recurring payments. We are working to identify the root cause and will provide updates as soon as possible.

COLOMBIA - Contingencies
Started 19 May 2026 08:03:49 (5 days ago), resolved 19 May 2026 09:02:49 (5 days ago)
Major Incident
Resolved
Payment Processing

The following payment methods are experiencing trouble in payment processing: VISA, MasterCard, American Express, Diners (Colombia). The payments are being received correctly and will be processed when the payment method is live again. Payments processed through binary mode will be rejected automatically.

BRAZIL - Contingencies
Started 19 May 2026 08:01:20 (5 days ago), resolved 19 May 2026 08:28:20 (5 days ago)
Major Incident
Resolved
Payment Processing

The following payment methods are experiencing trouble in payment processing: VISA, HiperCard, American Express, MasterCard, ELO (Redecard). The payments are being received correctly and will be processed when the payment method is live again. Payments processed through binary mode will be rejected automatically.

ARGENTINA - Contingencies
Started 19 May 2026 07:56:56 (5 days ago), resolved 19 May 2026 08:09:57 (5 days ago)
Major Incident
Resolved
Payment Processing

The following payment methods are experiencing trouble in payment processing: Visa, Visa Debit, Naranja (Argentina). The payments are being received correctly and will be processed when the payment method is live again. Payments processed through binary mode will be rejected automatically.

Mercado Pago Outage Survival Guide

A step-by-step guide to help you survive a Mercado Pago outage
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    Mercado Pago Components

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    Mercado Pago Online Payments

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    Payments
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    COLOMBIA - PSE - High error rate in APPROVAL of Bancolombia transactions
    Started 22 May 2026 22:35:30 (1 day ago), resolved 22 May 2026 23:18:31 (1 day ago)
    Major Incident
    Resolved
    Payments
    Colombia

    We are experiencing issues affecting the payment processing for payment method PSE (Colombia).

    Orders
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    Preferences
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    Merchant Order
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    Checkout Pro
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    now
    ALL SITES - Contingencies Subscriptions
    Started 21 May 2026 07:34:03 (3 days ago), resolved 21 May 2026 07:52:03 (3 days ago)
    Major Incident
    Resolved
    All Sites
    Checkout Pro
    Subscriptions

    We are investigating issues with Subscriptions across all sites (Argentina, Brazil, Chile, Colombia, Mexico, Peru, Uruguay). You might experience difficulties creating, managing, or processing recurring payments. We are working to identify the root cause and will provide updates as soon as possible.

    Checkout Bricks
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    Subscriptions
    Sun 17
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    ALL SITES - Contingencies Subscriptions
    Started 21 May 2026 07:34:03 (3 days ago), resolved 21 May 2026 07:52:03 (3 days ago)
    Major Incident
    Resolved
    All Sites
    Checkout Pro
    Subscriptions

    We are investigating issues with Subscriptions across all sites (Argentina, Brazil, Chile, Colombia, Mexico, Peru, Uruguay). You might experience difficulties creating, managing, or processing recurring payments. We are working to identify the root cause and will provide updates as soon as possible.

    Mercado Pago In-Person Payments

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    QR
    Sun 17
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    now
    ALL SITES - Contingencies API QR
    Started 21 May 2026 07:35:51 (3 days ago), resolved 21 May 2026 08:05:51 (3 days ago)
    Major Incident
    Resolved
    QR

    We’ve noticed some issues with API QR. We’re currently investigating the root cause and will update as soon as possible.

    Point
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    QR Orders
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    Mercado Pago Point

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    Payment Intent
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    Devices API
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    Mercado Pago E-commerce Platforms

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    Mercado Pago Delivery

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    VTEX
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    Mercado Pago Checkout Bricks

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    WooCommerce
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    Tienda Nube / Nuvemshop
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    Bricks Bundle API
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    SDK Javascript
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    SDK JavaScript v2
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    Shopify Module
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    Mercado Pago Webhooks & Notifications

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    IPN
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    Webhooks
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    Mercado Pago Auth & Security

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    Oauth
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    Mercado Pago Impact By Site

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    Mercado Pago Developer Site

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    All Sites
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    now
    ALL SITES - Contingencies Subscriptions
    Started 21 May 2026 07:34:03 (3 days ago), resolved 21 May 2026 07:52:03 (3 days ago)
    Major Incident
    Resolved
    All Sites
    Checkout Pro
    Subscriptions

    We are investigating issues with Subscriptions across all sites (Argentina, Brazil, Chile, Colombia, Mexico, Peru, Uruguay). You might experience difficulties creating, managing, or processing recurring payments. We are working to identify the root cause and will provide updates as soon as possible.

    Argentina
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    Mercado Pago Argentina

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    Web Tokenize Checkout
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    now
    Brazil
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    now
    Payment Processing
    Sun 17
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    now
    ARGENTINA - Contingencies
    Started 19 May 2026 07:56:56 (5 days ago), resolved 19 May 2026 08:09:57 (5 days ago)
    Major Incident
    Resolved
    Payment Processing

    The following payment methods are experiencing trouble in payment processing: Visa, Visa Debit, Naranja (Argentina). The payments are being received correctly and will be processed when the payment method is live again. Payments processed through binary mode will be rejected automatically.

    Chile
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    Colombia
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    COLOMBIA - PSE - High error rate in APPROVAL of Bancolombia transactions
    Started 22 May 2026 22:35:30 (1 day ago), resolved 22 May 2026 23:18:31 (1 day ago)
    Major Incident
    Resolved
    Payments
    Colombia

    We are experiencing issues affecting the payment processing for payment method PSE (Colombia).

    Payment Processing Point
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    Mercado Pago Brazil

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    Mexico
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    Checkout Pro
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    Peru
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    Uruguay
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    Web Tokenize Checkout
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    Subscriptions
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    Payment Processing
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    BRAZIL - Contingencies
    Started 19 May 2026 08:01:20 (5 days ago), resolved 19 May 2026 08:28:20 (5 days ago)
    Major Incident
    Resolved
    Payment Processing

    The following payment methods are experiencing trouble in payment processing: VISA, HiperCard, American Express, MasterCard, ELO (Redecard). The payments are being received correctly and will be processed when the payment method is live again. Payments processed through binary mode will be rejected automatically.

    Payment Processing Point
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    Mercado Pago Chile

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    Checkout Pro
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    Subscriptions
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    Payment Processing
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    now

    Mercado Pago Colombia

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    now
    Web Tokenize Checkout
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    now
    Checkout Pro
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    now
    Subscriptions
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    now
    Payment Processing
    Sun 17
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    now
    COLOMBIA - Contingencies
    Started 19 May 2026 08:03:49 (5 days ago), resolved 19 May 2026 09:02:49 (5 days ago)
    Major Incident
    Resolved
    Payment Processing

    The following payment methods are experiencing trouble in payment processing: VISA, MasterCard, American Express, Diners (Colombia). The payments are being received correctly and will be processed when the payment method is live again. Payments processed through binary mode will be rejected automatically.

    Mercado Pago Mexico

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    Web Tokenize Checkout
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    now
    Checkout Pro
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    Subscriptions
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    now
    Payment Processing
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    now
    Payment Processing Point
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    Mercado Pago Peru

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    now
    Web Tokenize Checkout
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    now
    Checkout Pro
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    now
    Subscriptions
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    now
    Payment Processing
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    Mercado Pago Uruguay

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    Checkout Pro
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    Subscriptions
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    now
    Web Tokenize Checkout
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    now
    Payment Processing
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    Mercado Pago Order API

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    Web Tokenize Checkout
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    Stay ahead of Mercado Pago outages
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