Mercado Pago status is Operational

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Payments
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Preferences
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Checkout Pro
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Checkout API
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Checkout Bricks
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Subscriptions
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Point
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Last updated 1 minute ago from official status page. Learn more

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Active Incidents

No active incidents

Recently Resolved Incidents

PERU – PagoEfectivo Payment Disruption
Started 25 Jun 2026 13:00:13 (13 hours ago), resolved 25 Jun 2026 15:30:12 (11 hours ago)
Minor Incident
Resolved
Peru

We are investigating issues with PagoEfectivo payments in Peru. You might experience difficulties completing payments using this payment method. We are working to identify the root cause and will provide updates as soon as possible.

[Mexico] - Point: Decrease in Approved Payments
Started 25 Jun 2026 02:49:09 (24 hours ago), resolved 25 Jun 2026 02:54:10 (23 hours ago)
Major Incident
Resolved
Point
Mexico

We are investigating a decrease in the approval rate for Point in-person transactions. Until we find the root cause, you might experience difficulties completing payments at Point devices. We will update as soon as possible.

[Mexico] - Point: Decrease in Approved Payments
Started 25 Jun 2026 02:16:09 (1 day ago), resolved 25 Jun 2026 02:40:09 (24 hours ago)
Major Incident
Resolved
Point
Mexico

We are investigating a decrease in the approval rate for Point in-person transactions. Until we find the root cause, you might experience difficulties completing payments at Point devices. We will update as soon as possible.

[Mexico] - Point: Decrease in Approved Payments
Started 25 Jun 2026 01:39:10 (1 day ago), resolved 25 Jun 2026 02:01:09 (1 day ago)
Major Incident
Resolved
Point
Mexico

We are investigating a decrease in the approval rate for Point in-person transactions. Until we find the root cause, you might experience difficulties completing payments at Point devices. We will update as soon as possible.

Preferences Problem Detected
Started 24 Jun 2026 23:45:22 (1 day ago), resolved 24 Jun 2026 23:52:22 (1 day ago)
Major Incident
Resolved
All Sites
Preferences

We are investigating issues with Preferences. Until we find the root cause, you might experience some difficulties. News will be informed as soon as possible.

[Brazil] - Point: Decrease in Approved Payments
Started 24 Jun 2026 23:18:10 (1 day ago), resolved 24 Jun 2026 23:43:10 (1 day ago)
Major Incident
Resolved
Point
Brazil

We are investigating a decrease in the approval rate for Point in-person transactions. Until we find the root cause, you might experience difficulties completing payments at Point devices. We will update as soon as possible.

[Brazil] - Point: Decrease in Approved Payments
Started 24 Jun 2026 22:07:10 (1 day ago), resolved 24 Jun 2026 22:36:11 (1 day ago)
Major Incident
Resolved
Point
Brazil

We are investigating a decrease in the approval rate for Point in-person transactions. Until we find the root cause, you might experience difficulties completing payments at Point devices. We will update as soon as possible.

[Chile] - Point: Decrease in Approved Payments
Started 24 Jun 2026 12:00:10 (2 days ago), resolved 24 Jun 2026 12:03:10 (2 days ago)
Major Incident
Resolved
Point
Chile

We are investigating a decrease in the approval rate for Point in-person transactions. Until we find the root cause, you might experience difficulties completing payments at Point devices. We will update as soon as possible.

COLOMBIA - PSE - High error rate in APPROVAL of Davivienda transactions
Started 24 Jun 2026 06:42:43 (2 days ago), resolved 24 Jun 2026 07:12:43 (2 days ago)
Minor Incident
Resolved
Colombia

We are experiencing issues affecting the payment processing for payment method PSE (Colombia).

SDK JS V1 Health Check
Started 24 Jun 2026 00:14:33 (2 days ago), resolved 24 Jun 2026 00:15:02 (2 days ago)
Major Incident
Resolved
All Sites
Checkout Bricks

We are investigating issues with {SDK JS V1}. Until we find the root cause, you might experience some difficulties. News will be informed as soon as possible.

COLOMBIA - PSE - High error rate in APPROVAL of Bancolombia transactions
Started 23 Jun 2026 15:43:31 (2 days ago), resolved 23 Jun 2026 17:01:35 (2 days ago)
Minor Incident
Resolved
Colombia

We are experiencing issues affecting the payment processing for payment method PSE (Colombia).

[Chile] - Point: Decrease in Approved Payments
Started 23 Jun 2026 12:06:13 (3 days ago), resolved 23 Jun 2026 12:16:12 (3 days ago)
Major Incident
Resolved
Point
Chile

We are investigating a decrease in the approval rate for Point in-person transactions. Until we find the root cause, you might experience difficulties completing payments at Point devices. We will update as soon as possible.

[RESOLVED] Issues in Service Payments
Started 23 Jun 2026 08:01:07 (3 days ago), resolved 23 Jun 2026 08:16:07 (3 days ago)
Major Incident
Resolved
Payments
All Sites
Checkout API

We are investigating issues with Services Payments. Until we find the root cause, you might experience some difficulties. News will be informed as soon as possible.

COLOMBIA - PSE - High error rate in APPROVAL of Davivienda transactions
Started 23 Jun 2026 05:52:43 (3 days ago), resolved 23 Jun 2026 06:12:44 (3 days ago)
Minor Incident
Resolved
Colombia

We are experiencing issues affecting the payment processing for payment method PSE (Colombia).

COLOMBIA - PSE - High error rate in APPROVAL of Bancolombia transactions
Started 23 Jun 2026 04:23:31 (3 days ago), resolved 23 Jun 2026 04:58:31 (3 days ago)
Minor Incident
Resolved
Colombia

We are experiencing issues affecting the payment processing for payment method PSE (Colombia).

[Argentina] - Point: Decrease in Approved Payments
Started 22 Jun 2026 18:17:10 (3 days ago), resolved 22 Jun 2026 18:37:10 (3 days ago)
Major Incident
Resolved
Point
Argentina

We are investigating a decrease in the approval rate for Point in-person transactions. Until we find the root cause, you might experience difficulties completing payments at Point devices. We will update as soon as possible.

[Argentina] - Point: Decrease in Approved Payments
Started 22 Jun 2026 17:08:09 (3 days ago), resolved 22 Jun 2026 17:28:10 (3 days ago)
Major Incident
Resolved
Point
Argentina

We are investigating a decrease in the approval rate for Point in-person transactions. Until we find the root cause, you might experience difficulties completing payments at Point devices. We will update as soon as possible.

[RESOLVED] Issues with Payments Public API
Started 21 Jun 2026 22:21:30 (4 days ago), resolved 21 Jun 2026 22:49:31 (4 days ago)
Major Incident
Resolved
IPN
Payments
All Sites
Webhooks
Checkout Pro
More...

We are investigating issues with Payments Public API. Until we find the root cause, you might experience some difficulties. News will be informed as soon as possible.

[Brazil] - Point: Decrease in Approved Payments
Started 20 Jun 2026 01:50:10 (6 days ago), resolved 20 Jun 2026 02:10:10 (6 days ago)
Major Incident
Resolved
Point
Brazil

We are investigating a decrease in the approval rate for Point in-person transactions. Until we find the root cause, you might experience difficulties completing payments at Point devices. We will update as soon as possible.

[Brazil] - Point: Decrease in Approved Payments
Started 20 Jun 2026 00:39:10 (6 days ago), resolved 20 Jun 2026 01:06:11 (6 days ago)
Major Incident
Resolved
Point
Brazil

We are investigating a decrease in the approval rate for Point in-person transactions. Until we find the root cause, you might experience difficulties completing payments at Point devices. We will update as soon as possible.

BRAZIL - Contingencies
Started 19 Jun 2026 23:06:22 (6 days ago), resolved 19 Jun 2026 23:18:16 (6 days ago)
Minor Incident
Resolved
Brazil

We’ve noticed some issues with PIX on Brazil. We’re currently investigating the root cause and will update as soon as possible.

[Brazil] - Point : Increase in Rejected Payments
Started 19 Jun 2026 21:39:17 (6 days ago), resolved 19 Jun 2026 21:58:17 (6 days ago)
Major Incident
Resolved
Point
Brazil

We are investigating an increase in rejected payments for Point in-person transactions. Until we find the root cause, you might experience a higher-than-usual rejection rate when processing payments. We will update as soon as possible.

[Mexico] - Point : Increase in Rejected Payments
Started 19 Jun 2026 13:19:17 (7 days ago), resolved 19 Jun 2026 13:36:17 (7 days ago)
Major Incident
Resolved
Point
Mexico

We are investigating an increase in rejected payments for Point in-person transactions. Until we find the root cause, you might experience a higher-than-usual rejection rate when processing payments. We will update as soon as possible.

[Mexico] - Point: Decrease in Approved Payments
Started 19 Jun 2026 02:49:09 (7 days ago), resolved 19 Jun 2026 02:59:10 (7 days ago)
Major Incident
Resolved
Point
Mexico

We are investigating a decrease in the approval rate for Point in-person transactions. Until we find the root cause, you might experience difficulties completing payments at Point devices. We will update as soon as possible.

[Mexico] - Point: Decrease in Approved Payments
Started 19 Jun 2026 02:17:10 (7 days ago), resolved 19 Jun 2026 02:39:09 (7 days ago)
Major Incident
Resolved
Point
Mexico

We are investigating a decrease in the approval rate for Point in-person transactions. Until we find the root cause, you might experience difficulties completing payments at Point devices. We will update as soon as possible.

Mercado Pago Outage Survival Guide

A step-by-step guide to help you survive a Mercado Pago outage
NaN%

    Mercado Pago Components

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    Mercado Pago Online Payments

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    Thu 25
    now
    Payments
    Fri 19
    Sat 20
    Sun 21
    Mon 22
    Tue 23
    Wed 24
    Thu 25
    now
    [RESOLVED] Issues with Payments Public API
    Started 21 Jun 2026 22:21:30 (4 days ago), resolved 21 Jun 2026 22:49:31 (4 days ago)
    Major Incident
    Resolved
    IPN
    Payments
    All Sites
    Webhooks
    Checkout Pro
    More...

    We are investigating issues with Payments Public API. Until we find the root cause, you might experience some difficulties. News will be informed as soon as possible.

    [RESOLVED] Issues in Service Payments
    Started 23 Jun 2026 08:01:07 (3 days ago), resolved 23 Jun 2026 08:16:07 (3 days ago)
    Major Incident
    Resolved
    Payments
    All Sites
    Checkout API

    We are investigating issues with Services Payments. Until we find the root cause, you might experience some difficulties. News will be informed as soon as possible.

    Orders
    Fri 19
    Sat 20
    Sun 21
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    Tue 23
    Wed 24
    Thu 25
    now
    Preferences
    Fri 19
    Sat 20
    Sun 21
    Mon 22
    Tue 23
    Wed 24
    Thu 25
    now
    Preferences Problem Detected
    Started 24 Jun 2026 23:45:22 (1 day ago), resolved 24 Jun 2026 23:52:22 (1 day ago)
    Major Incident
    Resolved
    All Sites
    Preferences

    We are investigating issues with Preferences. Until we find the root cause, you might experience some difficulties. News will be informed as soon as possible.

    Checkout Pro
    Fri 19
    Sat 20
    Sun 21
    Mon 22
    Tue 23
    Wed 24
    Thu 25
    now
    [RESOLVED] Issues with Payments Public API
    Started 21 Jun 2026 22:21:30 (4 days ago), resolved 21 Jun 2026 22:49:31 (4 days ago)
    Major Incident
    Resolved
    IPN
    Payments
    All Sites
    Webhooks
    Checkout Pro
    More...

    We are investigating issues with Payments Public API. Until we find the root cause, you might experience some difficulties. News will be informed as soon as possible.

    Checkout API
    Fri 19
    Sat 20
    Sun 21
    Mon 22
    Tue 23
    Wed 24
    Thu 25
    now
    [RESOLVED] Issues with Payments Public API
    Started 21 Jun 2026 22:21:30 (4 days ago), resolved 21 Jun 2026 22:49:31 (4 days ago)
    Major Incident
    Resolved
    IPN
    Payments
    All Sites
    Webhooks
    Checkout Pro
    More...

    We are investigating issues with Payments Public API. Until we find the root cause, you might experience some difficulties. News will be informed as soon as possible.

    [RESOLVED] Issues in Service Payments
    Started 23 Jun 2026 08:01:07 (3 days ago), resolved 23 Jun 2026 08:16:07 (3 days ago)
    Major Incident
    Resolved
    Payments
    All Sites
    Checkout API

    We are investigating issues with Services Payments. Until we find the root cause, you might experience some difficulties. News will be informed as soon as possible.

    Checkout Bricks
    Fri 19
    Sat 20
    Sun 21
    Mon 22
    Tue 23
    Wed 24
    Thu 25
    now
    SDK JS V1 Health Check
    Started 24 Jun 2026 00:14:33 (2 days ago), resolved 24 Jun 2026 00:15:02 (2 days ago)
    Major Incident
    Resolved
    All Sites
    Checkout Bricks

    We are investigating issues with {SDK JS V1}. Until we find the root cause, you might experience some difficulties. News will be informed as soon as possible.

    Merchant Order
    Fri 19
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    now
    Subscriptions
    Fri 19
    Sat 20
    Sun 21
    Mon 22
    Tue 23
    Wed 24
    Thu 25
    now
    [RESOLVED] Issues with Payments Public API
    Started 21 Jun 2026 22:21:30 (4 days ago), resolved 21 Jun 2026 22:49:31 (4 days ago)
    Major Incident
    Resolved
    IPN
    Payments
    All Sites
    Webhooks
    Checkout Pro
    More...

    We are investigating issues with Payments Public API. Until we find the root cause, you might experience some difficulties. News will be informed as soon as possible.

    Mercado Pago In-Person Payments

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    QR
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    Point
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    now
    [Mexico] - Point: Decrease in Approved Payments
    Started 19 Jun 2026 02:49:09 (7 days ago), resolved 19 Jun 2026 02:59:10 (7 days ago)
    Major Incident
    Resolved
    Point
    Mexico

    We are investigating a decrease in the approval rate for Point in-person transactions. Until we find the root cause, you might experience difficulties completing payments at Point devices. We will update as soon as possible.

    [Mexico] - Point: Decrease in Approved Payments
    Started 19 Jun 2026 02:17:10 (7 days ago), resolved 19 Jun 2026 02:39:09 (7 days ago)
    Major Incident
    Resolved
    Point
    Mexico

    We are investigating a decrease in the approval rate for Point in-person transactions. Until we find the root cause, you might experience difficulties completing payments at Point devices. We will update as soon as possible.

    [Mexico] - Point : Increase in Rejected Payments
    Started 19 Jun 2026 13:19:17 (7 days ago), resolved 19 Jun 2026 13:36:17 (7 days ago)
    Major Incident
    Resolved
    Point
    Mexico

    We are investigating an increase in rejected payments for Point in-person transactions. Until we find the root cause, you might experience a higher-than-usual rejection rate when processing payments. We will update as soon as possible.

    [Brazil] - Point : Increase in Rejected Payments
    Started 19 Jun 2026 21:39:17 (6 days ago), resolved 19 Jun 2026 21:58:17 (6 days ago)
    Major Incident
    Resolved
    Point
    Brazil

    We are investigating an increase in rejected payments for Point in-person transactions. Until we find the root cause, you might experience a higher-than-usual rejection rate when processing payments. We will update as soon as possible.

    [Brazil] - Point: Decrease in Approved Payments
    Started 20 Jun 2026 01:50:10 (6 days ago), resolved 20 Jun 2026 02:10:10 (6 days ago)
    Major Incident
    Resolved
    Point
    Brazil

    We are investigating a decrease in the approval rate for Point in-person transactions. Until we find the root cause, you might experience difficulties completing payments at Point devices. We will update as soon as possible.

    [Brazil] - Point: Decrease in Approved Payments
    Started 20 Jun 2026 00:39:10 (6 days ago), resolved 20 Jun 2026 01:06:11 (6 days ago)
    Major Incident
    Resolved
    Point
    Brazil

    We are investigating a decrease in the approval rate for Point in-person transactions. Until we find the root cause, you might experience difficulties completing payments at Point devices. We will update as soon as possible.

    [Argentina] - Point: Decrease in Approved Payments
    Started 22 Jun 2026 17:08:09 (3 days ago), resolved 22 Jun 2026 17:28:10 (3 days ago)
    Major Incident
    Resolved
    Point
    Argentina

    We are investigating a decrease in the approval rate for Point in-person transactions. Until we find the root cause, you might experience difficulties completing payments at Point devices. We will update as soon as possible.

    [Argentina] - Point: Decrease in Approved Payments
    Started 22 Jun 2026 18:17:10 (3 days ago), resolved 22 Jun 2026 18:37:10 (3 days ago)
    Major Incident
    Resolved
    Point
    Argentina

    We are investigating a decrease in the approval rate for Point in-person transactions. Until we find the root cause, you might experience difficulties completing payments at Point devices. We will update as soon as possible.

    [Chile] - Point: Decrease in Approved Payments
    Started 23 Jun 2026 12:06:13 (3 days ago), resolved 23 Jun 2026 12:16:12 (3 days ago)
    Major Incident
    Resolved
    Point
    Chile

    We are investigating a decrease in the approval rate for Point in-person transactions. Until we find the root cause, you might experience difficulties completing payments at Point devices. We will update as soon as possible.

    [Chile] - Point: Decrease in Approved Payments
    Started 24 Jun 2026 12:00:10 (2 days ago), resolved 24 Jun 2026 12:03:10 (2 days ago)
    Major Incident
    Resolved
    Point
    Chile

    We are investigating a decrease in the approval rate for Point in-person transactions. Until we find the root cause, you might experience difficulties completing payments at Point devices. We will update as soon as possible.

    [Brazil] - Point: Decrease in Approved Payments
    Started 24 Jun 2026 22:07:10 (1 day ago), resolved 24 Jun 2026 22:36:11 (1 day ago)
    Major Incident
    Resolved
    Point
    Brazil

    We are investigating a decrease in the approval rate for Point in-person transactions. Until we find the root cause, you might experience difficulties completing payments at Point devices. We will update as soon as possible.

    [Brazil] - Point: Decrease in Approved Payments
    Started 24 Jun 2026 23:18:10 (1 day ago), resolved 24 Jun 2026 23:43:10 (1 day ago)
    Major Incident
    Resolved
    Point
    Brazil

    We are investigating a decrease in the approval rate for Point in-person transactions. Until we find the root cause, you might experience difficulties completing payments at Point devices. We will update as soon as possible.

    [Mexico] - Point: Decrease in Approved Payments
    Started 25 Jun 2026 02:49:09 (24 hours ago), resolved 25 Jun 2026 02:54:10 (23 hours ago)
    Major Incident
    Resolved
    Point
    Mexico

    We are investigating a decrease in the approval rate for Point in-person transactions. Until we find the root cause, you might experience difficulties completing payments at Point devices. We will update as soon as possible.

    [Mexico] - Point: Decrease in Approved Payments
    Started 25 Jun 2026 02:16:09 (1 day ago), resolved 25 Jun 2026 02:40:09 (24 hours ago)
    Major Incident
    Resolved
    Point
    Mexico

    We are investigating a decrease in the approval rate for Point in-person transactions. Until we find the root cause, you might experience difficulties completing payments at Point devices. We will update as soon as possible.

    [Mexico] - Point: Decrease in Approved Payments
    Started 25 Jun 2026 01:39:10 (1 day ago), resolved 25 Jun 2026 02:01:09 (1 day ago)
    Major Incident
    Resolved
    Point
    Mexico

    We are investigating a decrease in the approval rate for Point in-person transactions. Until we find the root cause, you might experience difficulties completing payments at Point devices. We will update as soon as possible.

    QR Orders
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    now

    Mercado Pago Point

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    Payment Intent
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    Devices API
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    Mercado Pago Webhooks & Notifications

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    Mercado Pago Delivery

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    Mercado Pago Checkout Bricks

    Fri 19
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    now
    IPN
    Fri 19
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    Sun 21
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    Thu 25
    now
    [RESOLVED] Issues with Payments Public API
    Started 21 Jun 2026 22:21:30 (4 days ago), resolved 21 Jun 2026 22:49:31 (4 days ago)
    Major Incident
    Resolved
    IPN
    Payments
    All Sites
    Webhooks
    Checkout Pro
    More...

    We are investigating issues with Payments Public API. Until we find the root cause, you might experience some difficulties. News will be informed as soon as possible.

    SDK Javascript
    Fri 19
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    now
    Webhooks
    Fri 19
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    Sun 21
    Mon 22
    Tue 23
    Wed 24
    Thu 25
    now
    [RESOLVED] Issues with Payments Public API
    Started 21 Jun 2026 22:21:30 (4 days ago), resolved 21 Jun 2026 22:49:31 (4 days ago)
    Major Incident
    Resolved
    IPN
    Payments
    All Sites
    Webhooks
    Checkout Pro
    More...

    We are investigating issues with Payments Public API. Until we find the root cause, you might experience some difficulties. News will be informed as soon as possible.

    Bricks Bundle API
    Fri 19
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    now

    Mercado Pago Auth & Security

    Fri 19
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    SDK JavaScript v2
    Fri 19
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    now
    Oauth
    Fri 19
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    Mercado Pago E-commerce Platforms

    Fri 19
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    now
    Magento
    Fri 19
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    Salesforce
    Fri 19
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    now
    Shopify Module
    Fri 19
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    now
    Tienda Nube / Nuvemshop
    Fri 19
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    now
    VTEX
    Fri 19
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    Mercado Pago Developer Site

    Fri 19
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    Mercado Pago Argentina

    Fri 19
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    now
    Web Tokenize Checkout
    Fri 19
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    now
    Wix
    Fri 19
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    WooCommerce
    Fri 19
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    Payment Processing
    Fri 19
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    Mercado Pago Impact By Site

    Fri 19
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    All Sites
    Fri 19
    Sat 20
    Sun 21
    Mon 22
    Tue 23
    Wed 24
    Thu 25
    now
    [RESOLVED] Issues with Payments Public API
    Started 21 Jun 2026 22:21:30 (4 days ago), resolved 21 Jun 2026 22:49:31 (4 days ago)
    Major Incident
    Resolved
    IPN
    Payments
    All Sites
    Webhooks
    Checkout Pro
    More...

    We are investigating issues with Payments Public API. Until we find the root cause, you might experience some difficulties. News will be informed as soon as possible.

    [RESOLVED] Issues in Service Payments
    Started 23 Jun 2026 08:01:07 (3 days ago), resolved 23 Jun 2026 08:16:07 (3 days ago)
    Major Incident
    Resolved
    Payments
    All Sites
    Checkout API

    We are investigating issues with Services Payments. Until we find the root cause, you might experience some difficulties. News will be informed as soon as possible.

    SDK JS V1 Health Check
    Started 24 Jun 2026 00:14:33 (2 days ago), resolved 24 Jun 2026 00:15:02 (2 days ago)
    Major Incident
    Resolved
    All Sites
    Checkout Bricks

    We are investigating issues with {SDK JS V1}. Until we find the root cause, you might experience some difficulties. News will be informed as soon as possible.

    Preferences Problem Detected
    Started 24 Jun 2026 23:45:22 (1 day ago), resolved 24 Jun 2026 23:52:22 (1 day ago)
    Major Incident
    Resolved
    All Sites
    Preferences

    We are investigating issues with Preferences. Until we find the root cause, you might experience some difficulties. News will be informed as soon as possible.

    Payment Processing Point
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    Mercado Pago Brazil

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    Argentina
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    [Argentina] - Point: Decrease in Approved Payments
    Started 22 Jun 2026 17:08:09 (3 days ago), resolved 22 Jun 2026 17:28:10 (3 days ago)
    Major Incident
    Resolved
    Point
    Argentina

    We are investigating a decrease in the approval rate for Point in-person transactions. Until we find the root cause, you might experience difficulties completing payments at Point devices. We will update as soon as possible.

    [Argentina] - Point: Decrease in Approved Payments
    Started 22 Jun 2026 18:17:10 (3 days ago), resolved 22 Jun 2026 18:37:10 (3 days ago)
    Major Incident
    Resolved
    Point
    Argentina

    We are investigating a decrease in the approval rate for Point in-person transactions. Until we find the root cause, you might experience difficulties completing payments at Point devices. We will update as soon as possible.

    Brazil
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    BRAZIL - Contingencies
    Started 19 Jun 2026 23:06:22 (6 days ago), resolved 19 Jun 2026 23:18:16 (6 days ago)
    Minor Incident
    Resolved
    Brazil

    We’ve noticed some issues with PIX on Brazil. We’re currently investigating the root cause and will update as soon as possible.

    [Brazil] - Point : Increase in Rejected Payments
    Started 19 Jun 2026 21:39:17 (6 days ago), resolved 19 Jun 2026 21:58:17 (6 days ago)
    Major Incident
    Resolved
    Point
    Brazil

    We are investigating an increase in rejected payments for Point in-person transactions. Until we find the root cause, you might experience a higher-than-usual rejection rate when processing payments. We will update as soon as possible.

    [Brazil] - Point: Decrease in Approved Payments
    Started 20 Jun 2026 01:50:10 (6 days ago), resolved 20 Jun 2026 02:10:10 (6 days ago)
    Major Incident
    Resolved
    Point
    Brazil

    We are investigating a decrease in the approval rate for Point in-person transactions. Until we find the root cause, you might experience difficulties completing payments at Point devices. We will update as soon as possible.

    [Brazil] - Point: Decrease in Approved Payments
    Started 20 Jun 2026 00:39:10 (6 days ago), resolved 20 Jun 2026 01:06:11 (6 days ago)
    Major Incident
    Resolved
    Point
    Brazil

    We are investigating a decrease in the approval rate for Point in-person transactions. Until we find the root cause, you might experience difficulties completing payments at Point devices. We will update as soon as possible.

    [Brazil] - Point: Decrease in Approved Payments
    Started 24 Jun 2026 22:07:10 (1 day ago), resolved 24 Jun 2026 22:36:11 (1 day ago)
    Major Incident
    Resolved
    Point
    Brazil

    We are investigating a decrease in the approval rate for Point in-person transactions. Until we find the root cause, you might experience difficulties completing payments at Point devices. We will update as soon as possible.

    [Brazil] - Point: Decrease in Approved Payments
    Started 24 Jun 2026 23:18:10 (1 day ago), resolved 24 Jun 2026 23:43:10 (1 day ago)
    Major Incident
    Resolved
    Point
    Brazil

    We are investigating a decrease in the approval rate for Point in-person transactions. Until we find the root cause, you might experience difficulties completing payments at Point devices. We will update as soon as possible.

    Checkout Pro
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    Payment Processing
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    Chile
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    [Chile] - Point: Decrease in Approved Payments
    Started 23 Jun 2026 12:06:13 (3 days ago), resolved 23 Jun 2026 12:16:12 (3 days ago)
    Major Incident
    Resolved
    Point
    Chile

    We are investigating a decrease in the approval rate for Point in-person transactions. Until we find the root cause, you might experience difficulties completing payments at Point devices. We will update as soon as possible.

    [Chile] - Point: Decrease in Approved Payments
    Started 24 Jun 2026 12:00:10 (2 days ago), resolved 24 Jun 2026 12:03:10 (2 days ago)
    Major Incident
    Resolved
    Point
    Chile

    We are investigating a decrease in the approval rate for Point in-person transactions. Until we find the root cause, you might experience difficulties completing payments at Point devices. We will update as soon as possible.

    Subscriptions
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    Web Tokenize Checkout
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    Payment Processing Point
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    Colombia
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    COLOMBIA - PSE - High error rate in APPROVAL of Bancolombia transactions
    Started 23 Jun 2026 04:23:31 (3 days ago), resolved 23 Jun 2026 04:58:31 (3 days ago)
    Minor Incident
    Resolved
    Colombia

    We are experiencing issues affecting the payment processing for payment method PSE (Colombia).

    COLOMBIA - PSE - High error rate in APPROVAL of Davivienda transactions
    Started 23 Jun 2026 05:52:43 (3 days ago), resolved 23 Jun 2026 06:12:44 (3 days ago)
    Minor Incident
    Resolved
    Colombia

    We are experiencing issues affecting the payment processing for payment method PSE (Colombia).

    COLOMBIA - PSE - High error rate in APPROVAL of Bancolombia transactions
    Started 23 Jun 2026 15:43:31 (2 days ago), resolved 23 Jun 2026 17:01:35 (2 days ago)
    Minor Incident
    Resolved
    Colombia

    We are experiencing issues affecting the payment processing for payment method PSE (Colombia).

    COLOMBIA - PSE - High error rate in APPROVAL of Davivienda transactions
    Started 24 Jun 2026 06:42:43 (2 days ago), resolved 24 Jun 2026 07:12:43 (2 days ago)
    Minor Incident
    Resolved
    Colombia

    We are experiencing issues affecting the payment processing for payment method PSE (Colombia).

    Mercado Pago Chile

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    Mexico
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    [Mexico] - Point: Decrease in Approved Payments
    Started 19 Jun 2026 02:49:09 (7 days ago), resolved 19 Jun 2026 02:59:10 (7 days ago)
    Major Incident
    Resolved
    Point
    Mexico

    We are investigating a decrease in the approval rate for Point in-person transactions. Until we find the root cause, you might experience difficulties completing payments at Point devices. We will update as soon as possible.

    [Mexico] - Point: Decrease in Approved Payments
    Started 19 Jun 2026 02:17:10 (7 days ago), resolved 19 Jun 2026 02:39:09 (7 days ago)
    Major Incident
    Resolved
    Point
    Mexico

    We are investigating a decrease in the approval rate for Point in-person transactions. Until we find the root cause, you might experience difficulties completing payments at Point devices. We will update as soon as possible.

    [Mexico] - Point : Increase in Rejected Payments
    Started 19 Jun 2026 13:19:17 (7 days ago), resolved 19 Jun 2026 13:36:17 (7 days ago)
    Major Incident
    Resolved
    Point
    Mexico

    We are investigating an increase in rejected payments for Point in-person transactions. Until we find the root cause, you might experience a higher-than-usual rejection rate when processing payments. We will update as soon as possible.

    [Mexico] - Point: Decrease in Approved Payments
    Started 25 Jun 2026 02:49:09 (24 hours ago), resolved 25 Jun 2026 02:54:10 (23 hours ago)
    Major Incident
    Resolved
    Point
    Mexico

    We are investigating a decrease in the approval rate for Point in-person transactions. Until we find the root cause, you might experience difficulties completing payments at Point devices. We will update as soon as possible.

    [Mexico] - Point: Decrease in Approved Payments
    Started 25 Jun 2026 02:16:09 (1 day ago), resolved 25 Jun 2026 02:40:09 (24 hours ago)
    Major Incident
    Resolved
    Point
    Mexico

    We are investigating a decrease in the approval rate for Point in-person transactions. Until we find the root cause, you might experience difficulties completing payments at Point devices. We will update as soon as possible.

    [Mexico] - Point: Decrease in Approved Payments
    Started 25 Jun 2026 01:39:10 (1 day ago), resolved 25 Jun 2026 02:01:09 (1 day ago)
    Major Incident
    Resolved
    Point
    Mexico

    We are investigating a decrease in the approval rate for Point in-person transactions. Until we find the root cause, you might experience difficulties completing payments at Point devices. We will update as soon as possible.

    Checkout Pro
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    Peru
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    PERU – PagoEfectivo Payment Disruption
    Started 25 Jun 2026 13:00:13 (13 hours ago), resolved 25 Jun 2026 15:30:12 (11 hours ago)
    Minor Incident
    Resolved
    Peru

    We are investigating issues with PagoEfectivo payments in Peru. You might experience difficulties completing payments using this payment method. We are working to identify the root cause and will provide updates as soon as possible.

    Uruguay
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    Subscriptions
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    Mercado Pago t

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    Payment Processing
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    Mercado Pago Colombia

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    Web Tokenize Checkout
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    Payment Processing
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    Mercado Pago Mexico

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    Web Tokenize Checkout
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    Checkout Pro
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    Subscriptions
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    Payment Processing
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    Payment Processing Point
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    Mercado Pago Peru

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    Web Tokenize Checkout
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    Checkout Pro
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    Subscriptions
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    Payment Processing
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    Mercado Pago Uruguay

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    Subscriptions
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    Web Tokenize Checkout
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    Payment Processing
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    Mercado Pago Order API

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