ShipEngine Status
Real-time updates of ShipEngine issues and outages
ShipEngine status is Operational
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Active Incidents
UPS Aircraft Accident Impacts
Started 7 Nov 2025 22:13:56 (8 days ago), still ongoing
Incident without Impact
Monitoring
UPS US
An aircraft accident has taken place at Worldport, UPS’s main hub in the United States. As a result, UPS is making the following operational adjustments for Air shipments scheduled for delivery on November 6, 2025:
The money-back guarantee (also known as the UPS® Service Guarantee) is suspended for all packages either shipped from or delivered to the United States until further notice.
Delivery commitment times for:
- UPS Next Day Air® Early and UPS Worldwide Express Plus® services to the U.S will be extended by 90 minutes.
- UPS Next Day Air®, UPS 2nd Day Air A.M.®, and UPS Worldwide Express® services to commercial and residential locations in the U.S., and all other time-definite Air and International Air services will be extended to end-of-day (11:59 p.m. on the guaranteed day of delivery).
Contingency plans are in place to help ensure that shipments arrive at their final destinations as quickly as conditions permit.
Recently Resolved Incidents
No recent incidents
ShipEngine Outage Survival Guide
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ShipEngine Components
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ShipEngine API
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ShipEngine.com (website)
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ShipEngine Shipping Carrier Integrations
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Access Worldwide
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First Mile
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UPS Aircraft Accident Impacts
Started 7 Nov 2025 22:13:56 (8 days ago), still ongoing
Incident without Impact
Monitoring
UPS US
An aircraft accident has taken place at Worldport, UPS’s main hub in the United States. As a result, UPS is making the following operational adjustments for Air shipments scheduled for delivery on November 6, 2025:
The money-back guarantee (also known as the UPS® Service Guarantee) is suspended for all packages either shipped from or delivered to the United States until further notice.
Delivery commitment times for:
- UPS Next Day Air® Early and UPS Worldwide Express Plus® services to the U.S will be extended by 90 minutes.
- UPS Next Day Air®, UPS 2nd Day Air A.M.®, and UPS Worldwide Express® services to commercial and residential locations in the U.S., and all other time-definite Air and International Air services will be extended to end-of-day (11:59 p.m. on the guaranteed day of delivery).
Contingency plans are in place to help ensure that shipments arrive at their final destinations as quickly as conditions permit.
ShipEngine Shipping Carrier Sandbox Integrations
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FedEx Sandbox
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