
Redox Engine Status
Real-time updates of Redox Engine issues and outages
Redox Engine status is Operational
Redox Engine Traffic Processing
Redox Engine Logs (view/search)
Active Incidents
No active incidents
Recently Resolved Incidents
We have identified the issue with our VPN gateways and are currently working on a fix.
At approximately 10:15 ET, Redox became aware of an issue in which logs are not properly displaying on the dashboard. You may notice up to an hour of latency in viewing logs.
What this means: While logs are still processing properly, the dashboard is not displaying them as expected. Search within the dashboard will not work as expected until a fix has been implemented.
If you have questions about specific logs or your connection and whether it has been affected, please contact us at [email protected]
At approximately 12:30AMCT, Redox became aware of an issue with our message processing for a subset of customers.
What we will do: After a fix has been implemented, Redox will go through affected messages and determine what action can be taken to rectify the situation
If you have any additional questions please reach out to us at [email protected]
Redox Engine Outage Survival Guide
Redox Engine Components
Redox Engine Traffic Processing
At approximately 12:30AMCT, Redox became aware of an issue with our message processing for a subset of customers.
What we will do: After a fix has been implemented, Redox will go through affected messages and determine what action can be taken to rectify the situation
If you have any additional questions please reach out to us at [email protected]
We have identified the issue with our VPN gateways and are currently working on a fix.
Redox Engine Logs (view/search)
At approximately 10:15 ET, Redox became aware of an issue in which logs are not properly displaying on the dashboard. You may notice up to an hour of latency in viewing logs.
What this means: While logs are still processing properly, the dashboard is not displaying them as expected. Search within the dashboard will not work as expected until a fix has been implemented.
If you have questions about specific logs or your connection and whether it has been affected, please contact us at [email protected]