Vertex status is Operational

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Calc
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Portal
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Portal
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Vertex Indirect Tax O Series On-Demand

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Last updated 1 minute ago from official status page. Learn more
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Active Incidents

No active incidents

Recently Resolved Incidents

Vertex Cloud Indirect Tax - Portal Degradation
Started 22 Aug 2025 01:57:58 (5 days ago), resolved 22 Aug 2025 14:15:36 (4 days ago)
Minor Incident
Resolved
Portal

Vertex’s Production Support team has identified a degradation to the Portal application's functionality. A resolution has been identified and is being scheduled for deployment. We will continue to update our Status page with the latest information available.  If you have any questions, please submit a support ticket via the Vertex Community.

Vertex Indirect Tax O Series Cloud - Portal and Calc Performance Degradation
Started 21 Aug 2025 19:28:22 (5 days ago), resolved 21 Aug 2025 19:56:55 (5 days ago)
Major Incident
Resolved
Calc
Portal

Vertex’s Production Support team has identified the issue and is working quickly on the resolution. We will continue to update our Status page with the latest information available.  If you have any questions, please submit a support ticket via the Vertex Community.

Vertex Indirect Tax O Series On-Demand Service Disruption
Started 20 Aug 2025 10:06:43 (6 days ago), resolved 20 Aug 2025 11:30:47 (6 days ago)
Major Incident
Resolved
Vertex Indirect Tax O Series On-Demand

Our monitoring processes indicate that some customers are experiencing an issue receiving tax calculations from the Vertex On-Demand environment. Vertex’s Production Support team is actively investigating the issue. We will share additional information on the Status page as soon as it is available.  If you have any questions, please submit a ticket via the Vertex Community.

Vertex Outage Survival Guide

A step-by-step guide to help you survive a Vertex outage
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    Vertex Components

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    Vertex Address Cleansing

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    Vertex Indirect Tax O Series Cloud

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    Calc
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    Vertex Indirect Tax O Series Cloud - Portal and Calc Performance Degradation
    Started 21 Aug 2025 19:28:22 (5 days ago), resolved 21 Aug 2025 19:56:55 (5 days ago)
    Major Incident
    Resolved
    Calc
    Portal

    Vertex’s Production Support team has identified the issue and is working quickly on the resolution. We will continue to update our Status page with the latest information available.  If you have any questions, please submit a support ticket via the Vertex Community.

    Portal
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    Vertex Indirect Tax O Series Cloud - Portal and Calc Performance Degradation
    Started 21 Aug 2025 19:28:22 (5 days ago), resolved 21 Aug 2025 19:56:55 (5 days ago)
    Major Incident
    Resolved
    Calc
    Portal

    Vertex’s Production Support team has identified the issue and is working quickly on the resolution. We will continue to update our Status page with the latest information available.  If you have any questions, please submit a support ticket via the Vertex Community.

    Vertex Cloud Indirect Tax

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    Calc
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    Portal
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    Vertex Cloud Indirect Tax - Portal Degradation
    Started 22 Aug 2025 01:57:58 (5 days ago), resolved 22 Aug 2025 14:15:36 (4 days ago)
    Minor Incident
    Resolved
    Portal

    Vertex’s Production Support team has identified a degradation to the Portal application's functionality. A resolution has been identified and is being scheduled for deployment. We will continue to update our Status page with the latest information available.  If you have any questions, please submit a support ticket via the Vertex Community.

    Vertex Indirect Tax O Series On-Demand

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    Vertex Indirect Tax O Series On-Demand Service Disruption
    Started 20 Aug 2025 10:06:43 (6 days ago), resolved 20 Aug 2025 11:30:47 (6 days ago)
    Major Incident
    Resolved
    Vertex Indirect Tax O Series On-Demand

    Our monitoring processes indicate that some customers are experiencing an issue receiving tax calculations from the Vertex On-Demand environment. Vertex’s Production Support team is actively investigating the issue. We will share additional information on the Status page as soon as it is available.  If you have any questions, please submit a ticket via the Vertex Community.

    Vertex Indirect Tax Returns North America On-Demand

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    Vertex Cloud Payroll Tax

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    Vertex Payroll Tax Q Series On-Demand

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    Vertex e-Invoicing

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    Vertex Certificate Center

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    Vertex Cloud Data Integrity

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    Vertex Exemption Certificate Wizard (ECW)

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    Vertex Indirect Tax Intelligence

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    Vertex O Series Edge

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    Vertex Tax Performance Engine

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    Vertex VAT Compliance

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    Vertex Express Returns

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    Vertex High Volume Reporting (HVR)

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    Vertex for eCommerce

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    Vertex for Marketplaces

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    Vertex Invoice IQ

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    Vertex Validator

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    Vertex Cloud Returns

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