Vertex Status
Real-time updates of Vertex issues and outages
Vertex status is Operational
Vertex Indirect Tax O Series On-Demand
Active Incidents
No active incidents
Recently Resolved Incidents
Our monitoring processes indicate some customers are experiencing performance degradations in regards to Tax Journal Extracts. We are actively investigating and are troubleshooting the issue. We will provide an update as soon as possible. Thank you for your patience. If you have any questions, please submit a support ticket via the Vertex Community.
Vertex Outage Survival Guide
Vertex Components
Vertex Address Cleansing
Vertex Indirect Tax O Series Cloud
Calc
Portal
Vertex Cloud Indirect Tax
Calc
Portal
Vertex Indirect Tax O Series On-Demand
Our monitoring processes indicate some customers are experiencing performance degradations in regards to Tax Journal Extracts. We are actively investigating and are troubleshooting the issue. We will provide an update as soon as possible. Thank you for your patience. If you have any questions, please submit a support ticket via the Vertex Community.
Vertex Indirect Tax Returns On-Demand
Vertex Cloud Payroll Tax
Vertex Payroll Tax Q Series On-Demand
Vertex e-Invoicing
Vertex Certificate Center
Vertex Cloud Data Integrity
Vertex Exemption Certificate Wizard (ECW)
Vertex Indirect Tax Intelligence
Vertex O Series Edge
Vertex Tax Performance Engine
Vertex VAT Compliance
Vertex High Volume Reporting (HVR)
Vertex for eCommerce
Vertex for Marketplaces
Vertex Invoice IQ
Vertex Validator
Vertex Cloud Returns
Vertex Alternatives
Pagero Service Pagero Online
Start: Our partner QNB eFinans has a planned maintenance between September 21, 2024 at 00h, and September 22,2024 11:00 UTC
The reports of e-Archive invoice, e-SMM, e-MM, e-Action and ÖKC documents that you will create between 20.09.2024 - 22.09.2024 in our system, will be kept on hold and not be sent until next week, starting from 23.09.2024. Additionally, our TRA Incoming e-Archive Invoice product will not show new incoming invoices between 21.09.2024 - 22.09.2024.
If you have any questions, please contact our Support team
Pagero Online
Start: Our partner QNB eFinans has a planned maintenance between September 21, 2024 at 00h, and September 22,2024 11:00 UTC
The reports of e-Archive invoice, e-SMM, e-MM, e-Action and ÖKC documents that you will create between 20.09.2024 - 22.09.2024 in our system, will be kept on hold and not be sent until next week, starting from 23.09.2024. Additionally, our TRA Incoming e-Archive Invoice product will not show new incoming invoices between 21.09.2024 - 22.09.2024.
If you have any questions, please contact our Support team
Azupay api
Azupay External NPP Network
We are aware of issues in processing payID registrations, account inquiries and payTo payment initiations. We are currently investigating the impact and will provide a detailed update as soon as one becomes available. This is an upstream issue with our banking partner and we are working with their team for a resolution as soon as possible.
Payment Requests and Payments are not believed to currently be affected.
Please do subscribe to our status page for the latest and most accurate information.
We apologise for the inconvenience caused.
