Vertex Status
Real-time updates of Vertex issues and outages
Vertex status is Operational
Calc
Vertex Certificate Center
Vertex Indirect Tax Intelligence
Active Incidents
No active incidents
Recently Resolved Incidents
Our monitoring processes indicate that some customers are experiencing an issue with indirect tax intelligence. Vertex’s Production Support team is actively investigating the issue. We will share additional information on the Status page as soon as it is available. If you have any questions, please submit a ticket via the Vertex Community.
Our monitoring processes indicate some customers are experiencing tax calc performance degradations that may be resulting in service interruption within the Vertex Cloud environment. Additionally, Certificate Center may be experiencing degradations.
We are actively investigating and are troubleshooting the issue. We will provide an update as soon as possible. Thank you for your patience. If you have any questions, please visit our Vertex Community Portal and place a support ticket.
Vertex Outage Survival Guide
Vertex Components
Vertex Address Cleansing
Vertex Indirect Tax O Series Cloud
Calc
Portal
Vertex Cloud Indirect Tax
Calc
Our monitoring processes indicate some customers are experiencing tax calc performance degradations that may be resulting in service interruption within the Vertex Cloud environment. Additionally, Certificate Center may be experiencing degradations.
We are actively investigating and are troubleshooting the issue. We will provide an update as soon as possible. Thank you for your patience. If you have any questions, please visit our Vertex Community Portal and place a support ticket.
Portal
Vertex Indirect Tax O Series On-Demand
Vertex Indirect Tax Returns North America On-Demand
Vertex Cloud Payroll Tax
Vertex Payroll Tax Q Series On-Demand
Vertex e-Invoicing
Vertex Certificate Center
Our monitoring processes indicate some customers are experiencing tax calc performance degradations that may be resulting in service interruption within the Vertex Cloud environment. Additionally, Certificate Center may be experiencing degradations.
We are actively investigating and are troubleshooting the issue. We will provide an update as soon as possible. Thank you for your patience. If you have any questions, please visit our Vertex Community Portal and place a support ticket.
Vertex Cloud Data Integrity
Vertex Exemption Certificate Wizard (ECW)
Vertex Indirect Tax Intelligence
Our monitoring processes indicate that some customers are experiencing an issue with indirect tax intelligence. Vertex’s Production Support team is actively investigating the issue. We will share additional information on the Status page as soon as it is available. If you have any questions, please submit a ticket via the Vertex Community.
