Vertex Status

Vertex Status

Real-time updates of Vertex issues and outages

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Vertex status is Operational

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Vertex Certificate Center

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Active Incidents

No active incidents

Recently Resolved Incidents

Vertex Certificate Center Service Disruption
Started 14 Jul 2026 20:25:31 (5 days ago), resolved 14 Jul 2026 21:31:58 (5 days ago)
Critical Incident
Resolved
Vertex Certificate Center

Our monitoring processes indicate that some customers are experiencing degradation with the Certificate Center sync functionality. Vertex’s Production Support team is actively investigating the issue. We will share additional information on the Status page as soon as it is available.  If you have any questions, please submit a ticket via the Vertex Community.

See all updates

Vertex Outage Survival Guide

A step-by-step guide to help you survive a Vertex outage
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    Vertex Components

    Vertex Status

    Vertex

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    Vertex Address Cleansing

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    Vertex Indirect Tax O Series Cloud

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    Calc
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    Portal
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    Vertex Cloud Indirect Tax

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    Calc
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    Portal
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    Vertex Indirect Tax O Series On-Demand

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    Vertex Indirect Tax Returns North America On-Demand

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    Vertex Cloud Payroll Tax

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    Vertex Payroll Tax Q Series On-Demand

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    Vertex e-Invoicing

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    Vertex Certificate Center

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    Vertex Certificate Center Service Disruption
    Started 14 Jul 2026 20:25:31 (5 days ago), resolved 14 Jul 2026 21:31:58 (5 days ago)
    Critical Incident
    Resolved
    Vertex Certificate Center

    Our monitoring processes indicate that some customers are experiencing degradation with the Certificate Center sync functionality. Vertex’s Production Support team is actively investigating the issue. We will share additional information on the Status page as soon as it is available.  If you have any questions, please submit a ticket via the Vertex Community.

    See all updates

    Vertex Cloud Data Integrity

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    Vertex Exemption Certificate Wizard (ECW)

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    Vertex Indirect Tax Intelligence

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    Vertex O Series Edge

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    Vertex Tax Performance Engine

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    Vertex VAT Compliance

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    Vertex Express Returns

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    Vertex High Volume Reporting (HVR)

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    Vertex for eCommerce

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    Vertex for Marketplaces

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    Vertex Invoice IQ

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    Vertex Validator

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    Vertex Cloud Returns

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    Vertex Alternatives

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