Vertex Status: check for Vertex outages and issues

Active Incidents

No active incidents

Recently Resolved Incidents

Vertex Indirect Tax O Series Cloud - Calc Performance Incident

Started 12 Nov 2025 14:45:51 (4 days ago), resolved 12 Nov 2025 15:21:51 (4 days ago)

Major Incident

Resolved

Calc

Our monitoring processes indicate some customers are experiencing functionality degradations that may be resulting in service interruption within the Vertex Cloud environment. We are actively investigating and are troubleshooting the issue. We will provide an update as soon as possible. Thank you for your patience. If you have any questions, please visit our Vertex Community Portal and place a support ticket.

See all updates

Vertex Outage Survival Guide

A step-by-step guide to help you survive a Vertex outage

NaN%

Vertex Components

Vertex

Sun 9

Mon 10

Tue 11

Wed 12

Thu 13

Fri 14

Sat 15

now

Vertex Address Cleansing

Sun 9

Mon 10

Tue 11

Wed 12

Thu 13

Fri 14

Sat 15

now

Vertex Indirect Tax O Series Cloud

Sun 9

Mon 10

Tue 11

Wed 12

Thu 13

Fri 14

Sat 15

now

Calc

Sun 9

Mon 10

Tue 11

Wed 12

Thu 13

Fri 14

Sat 15

now

Vertex Indirect Tax O Series Cloud - Calc Performance Incident

Started 12 Nov 2025 14:45:51 (4 days ago), resolved 12 Nov 2025 15:21:51 (4 days ago)

Major Incident

Resolved

Calc

Our monitoring processes indicate some customers are experiencing functionality degradations that may be resulting in service interruption within the Vertex Cloud environment. We are actively investigating and are troubleshooting the issue. We will provide an update as soon as possible. Thank you for your patience. If you have any questions, please visit our Vertex Community Portal and place a support ticket.

See all updates

Portal

Sun 9

Mon 10

Tue 11

Wed 12

Thu 13

Fri 14

Sat 15

now

Vertex Cloud Indirect Tax

Sun 9

Mon 10

Tue 11

Wed 12

Thu 13

Fri 14

Sat 15

now

Calc

Sun 9

Mon 10

Tue 11

Wed 12

Thu 13

Fri 14

Sat 15

now

Portal

Sun 9

Mon 10

Tue 11

Wed 12

Thu 13

Fri 14

Sat 15

now

Vertex Indirect Tax O Series On-Demand

Sun 9

Mon 10

Tue 11

Wed 12

Thu 13

Fri 14

Sat 15

now

Vertex Indirect Tax Returns North America On-Demand

Sun 9

Mon 10

Tue 11

Wed 12

Thu 13

Fri 14

Sat 15

now

Vertex Cloud Payroll Tax

Sun 9

Mon 10

Tue 11

Wed 12

Thu 13

Fri 14

Sat 15

now

Vertex Payroll Tax Q Series On-Demand

Sun 9

Mon 10

Tue 11

Wed 12

Thu 13

Fri 14

Sat 15

now

Vertex e-Invoicing

Sun 9

Mon 10

Tue 11

Wed 12

Thu 13

Fri 14

Sat 15

now

Vertex Certificate Center

Sun 9

Mon 10

Tue 11

Wed 12

Thu 13

Fri 14

Sat 15

now

Vertex Cloud Data Integrity

Sun 9

Mon 10

Tue 11

Wed 12

Thu 13

Fri 14

Sat 15

now

Vertex Exemption Certificate Wizard (ECW)

Sun 9

Mon 10

Tue 11

Wed 12

Thu 13

Fri 14

Sat 15

now

Vertex Indirect Tax Intelligence

Sun 9

Mon 10

Tue 11

Wed 12

Thu 13

Fri 14

Sat 15

now

Vertex O Series Edge

Sun 9

Mon 10

Tue 11

Wed 12

Thu 13

Fri 14

Sat 15

now

Vertex Tax Performance Engine

Sun 9

Mon 10

Tue 11

Wed 12

Thu 13

Fri 14

Sat 15

now

Vertex VAT Compliance

Sun 9

Mon 10

Tue 11

Wed 12

Thu 13

Fri 14

Sat 15

now

Vertex Express Returns

Sun 9

Mon 10

Tue 11

Wed 12

Thu 13

Fri 14

Sat 15

now

Vertex High Volume Reporting (HVR)

Sun 9

Mon 10

Tue 11

Wed 12

Thu 13

Fri 14

Sat 15

now

Vertex for eCommerce

Sun 9

Mon 10

Tue 11

Wed 12

Thu 13

Fri 14

Sat 15

now

Vertex for Marketplaces

Sun 9

Mon 10

Tue 11

Wed 12

Thu 13

Fri 14

Sat 15

now

Vertex Invoice IQ

Sun 9

Mon 10

Tue 11

Wed 12

Thu 13

Fri 14

Sat 15

now

Vertex Validator

Sun 9

Mon 10

Tue 11

Wed 12

Thu 13

Fri 14

Sat 15

now

Vertex Cloud Returns

Sun 9

Mon 10

Tue 11

Wed 12

Thu 13

Fri 14

Sat 15

now

Vertex Status

Real-time updates of Vertex issues and outages

Vertex status is Operational

Calc

Active Incidents

Recently Resolved Incidents

Vertex Outage Survival Guide

Vertex Components

Vertex Address Cleansing

Vertex Indirect Tax O Series Cloud

Calc

Portal

Vertex Cloud Indirect Tax

Calc

Portal

Vertex Indirect Tax O Series On-Demand

Vertex Indirect Tax Returns North America On-Demand

Vertex Cloud Payroll Tax

Vertex Payroll Tax Q Series On-Demand

Vertex e-Invoicing

Vertex Certificate Center

Vertex Cloud Data Integrity

Vertex Exemption Certificate Wizard (ECW)

Vertex Indirect Tax Intelligence

Vertex O Series Edge

Vertex Tax Performance Engine

Vertex VAT Compliance

Vertex Express Returns

Vertex High Volume Reporting (HVR)

Vertex for eCommerce

Vertex for Marketplaces

Vertex Invoice IQ

Vertex Validator

Vertex Cloud Returns

Vertex Alternatives

Commonly Used Together