Vertex Status
Real-time updates of Vertex issues and outages
Vertex status is Partially Degraded Service
Portal
Vertex Cloud Returns
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Active Incidents
Our monitoring processes indicate some customers are experiencing a functionality degradation that may be resulting in service interruption within the Returns application. We are actively investigating and are troubleshooting the issue. We will provide an update as soon as possible. Thank you for your patience. If you have any questions, please submit a support ticket via the Vertex Community.
Recently Resolved Incidents
Our monitoring processes indicate some customers are experiencing performance degradation that may be resulting in service interruption within the Vertex Cloud Returns environment. We are actively investigating and are troubleshooting the issue. We will provide an update as soon as possible. Thank you for your patience. If you have any questions, please submit a support ticket via the Vertex Community.
Vertex’s Production Support team has identified a degradation to the Portal application's functionality. A resolution has been identified and is being scheduled for deployment. We will continue to update our Status page with the latest information available. If you have any questions, please submit a support ticket via the Vertex Community.
Vertex Outage Survival Guide
Vertex Components
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Vertex Indirect Tax O Series Cloud
Calc
Portal
Vertex Cloud Indirect Tax
Calc
Portal
Vertex’s Production Support team has identified a degradation to the Portal application's functionality. A resolution has been identified and is being scheduled for deployment. We will continue to update our Status page with the latest information available. If you have any questions, please submit a support ticket via the Vertex Community.
Vertex Indirect Tax O Series On-Demand
Vertex Indirect Tax Returns North America On-Demand
Vertex Cloud Payroll Tax
Vertex Payroll Tax Q Series On-Demand
Vertex e-Invoicing
Vertex Certificate Center
Vertex Cloud Data Integrity
Vertex Exemption Certificate Wizard (ECW)
Vertex Indirect Tax Intelligence
Vertex O Series Edge
Vertex Tax Performance Engine
Vertex VAT Compliance
Vertex Express Returns
Vertex High Volume Reporting (HVR)
Vertex for eCommerce
Vertex for Marketplaces
Vertex Invoice IQ
Vertex Validator
Vertex Cloud Returns
Our monitoring processes indicate some customers are experiencing performance degradation that may be resulting in service interruption within the Vertex Cloud Returns environment. We are actively investigating and are troubleshooting the issue. We will provide an update as soon as possible. Thank you for your patience. If you have any questions, please submit a support ticket via the Vertex Community.
Our monitoring processes indicate some customers are experiencing a functionality degradation that may be resulting in service interruption within the Returns application. We are actively investigating and are troubleshooting the issue. We will provide an update as soon as possible. Thank you for your patience. If you have any questions, please submit a support ticket via the Vertex Community.