Vertex status is Operational

Sun 9
Mon 10
Tue 11
Wed 12
Thu 13
Fri 14
Sat 15
now
Calc
Sun 9
Mon 10
Tue 11
Wed 12
Thu 13
Fri 14
Sat 15
now
Last updated 1 minute ago from official status page. Learn more
Stay ahead of Vertex outages
Sign up to create a custom dashboard to monitor the services you rely on. 3,000+ services supported.

Active Incidents

No active incidents

Recently Resolved Incidents

Vertex Indirect Tax O Series Cloud - Calc Performance Incident
Started 12 Nov 2025 14:45:51 (4 days ago), resolved 12 Nov 2025 15:21:51 (4 days ago)
Major Incident
Resolved
Calc

Our monitoring processes indicate some customers are experiencing functionality degradations that may be resulting in service interruption within the Vertex Cloud environment. We are actively investigating and are troubleshooting the issue. We will provide an update as soon as possible. Thank you for your patience. If you have any questions, please visit our Vertex Community Portal and place a support ticket.

Vertex Outage Survival Guide

A step-by-step guide to help you survive a Vertex outage
NaN%

    Vertex Components

    Sun 9
    Mon 10
    Tue 11
    Wed 12
    Thu 13
    Fri 14
    Sat 15
    now

    Vertex Address Cleansing

    Sun 9
    Mon 10
    Tue 11
    Wed 12
    Thu 13
    Fri 14
    Sat 15
    now

    Vertex Indirect Tax O Series Cloud

    Sun 9
    Mon 10
    Tue 11
    Wed 12
    Thu 13
    Fri 14
    Sat 15
    now
    Calc
    Sun 9
    Mon 10
    Tue 11
    Wed 12
    Thu 13
    Fri 14
    Sat 15
    now
    Vertex Indirect Tax O Series Cloud - Calc Performance Incident
    Started 12 Nov 2025 14:45:51 (4 days ago), resolved 12 Nov 2025 15:21:51 (4 days ago)
    Major Incident
    Resolved
    Calc

    Our monitoring processes indicate some customers are experiencing functionality degradations that may be resulting in service interruption within the Vertex Cloud environment. We are actively investigating and are troubleshooting the issue. We will provide an update as soon as possible. Thank you for your patience. If you have any questions, please visit our Vertex Community Portal and place a support ticket.

    Portal
    Sun 9
    Mon 10
    Tue 11
    Wed 12
    Thu 13
    Fri 14
    Sat 15
    now

    Vertex Cloud Indirect Tax

    Sun 9
    Mon 10
    Tue 11
    Wed 12
    Thu 13
    Fri 14
    Sat 15
    now
    Calc
    Sun 9
    Mon 10
    Tue 11
    Wed 12
    Thu 13
    Fri 14
    Sat 15
    now
    Portal
    Sun 9
    Mon 10
    Tue 11
    Wed 12
    Thu 13
    Fri 14
    Sat 15
    now

    Vertex Indirect Tax O Series On-Demand

    Sun 9
    Mon 10
    Tue 11
    Wed 12
    Thu 13
    Fri 14
    Sat 15
    now

    Vertex Indirect Tax Returns North America On-Demand

    Sun 9
    Mon 10
    Tue 11
    Wed 12
    Thu 13
    Fri 14
    Sat 15
    now

    Vertex Cloud Payroll Tax

    Sun 9
    Mon 10
    Tue 11
    Wed 12
    Thu 13
    Fri 14
    Sat 15
    now

    Vertex Payroll Tax Q Series On-Demand

    Sun 9
    Mon 10
    Tue 11
    Wed 12
    Thu 13
    Fri 14
    Sat 15
    now

    Vertex e-Invoicing

    Sun 9
    Mon 10
    Tue 11
    Wed 12
    Thu 13
    Fri 14
    Sat 15
    now

    Vertex Certificate Center

    Sun 9
    Mon 10
    Tue 11
    Wed 12
    Thu 13
    Fri 14
    Sat 15
    now

    Vertex Cloud Data Integrity

    Sun 9
    Mon 10
    Tue 11
    Wed 12
    Thu 13
    Fri 14
    Sat 15
    now

    Vertex Exemption Certificate Wizard (ECW)

    Sun 9
    Mon 10
    Tue 11
    Wed 12
    Thu 13
    Fri 14
    Sat 15
    now

    Vertex Indirect Tax Intelligence

    Sun 9
    Mon 10
    Tue 11
    Wed 12
    Thu 13
    Fri 14
    Sat 15
    now

    Vertex O Series Edge

    Sun 9
    Mon 10
    Tue 11
    Wed 12
    Thu 13
    Fri 14
    Sat 15
    now

    Vertex Tax Performance Engine

    Sun 9
    Mon 10
    Tue 11
    Wed 12
    Thu 13
    Fri 14
    Sat 15
    now

    Vertex VAT Compliance

    Sun 9
    Mon 10
    Tue 11
    Wed 12
    Thu 13
    Fri 14
    Sat 15
    now

    Vertex Express Returns

    Sun 9
    Mon 10
    Tue 11
    Wed 12
    Thu 13
    Fri 14
    Sat 15
    now

    Vertex High Volume Reporting (HVR)

    Sun 9
    Mon 10
    Tue 11
    Wed 12
    Thu 13
    Fri 14
    Sat 15
    now

    Vertex for eCommerce

    Sun 9
    Mon 10
    Tue 11
    Wed 12
    Thu 13
    Fri 14
    Sat 15
    now

    Vertex for Marketplaces

    Sun 9
    Mon 10
    Tue 11
    Wed 12
    Thu 13
    Fri 14
    Sat 15
    now

    Vertex Invoice IQ

    Sun 9
    Mon 10
    Tue 11
    Wed 12
    Thu 13
    Fri 14
    Sat 15
    now

    Vertex Validator

    Sun 9
    Mon 10
    Tue 11
    Wed 12
    Thu 13
    Fri 14
    Sat 15
    now

    Vertex Cloud Returns

    Sun 9
    Mon 10
    Tue 11
    Wed 12
    Thu 13
    Fri 14
    Sat 15
    now