Vertex status is Operational

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Calc
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Active Incidents

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Recently Resolved Incidents

Vertex Indirect Tax O Series Cloud - Calc Performance Incident
Started 12 Nov 2025 14:45:51 (1 day ago), resolved 12 Nov 2025 15:21:51 (1 day ago)
Major Incident
Resolved
Calc

Our monitoring processes indicate some customers are experiencing functionality degradations that may be resulting in service interruption within the Vertex Cloud environment. We are actively investigating and are troubleshooting the issue. We will provide an update as soon as possible. Thank you for your patience. If you have any questions, please visit our Vertex Community Portal and place a support ticket.

Vertex Outage Survival Guide

A step-by-step guide to help you survive a Vertex outage
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    Vertex Components

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    Vertex Address Cleansing

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    Vertex Indirect Tax O Series Cloud

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    Calc
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    Vertex Indirect Tax O Series Cloud - Calc Performance Incident
    Started 12 Nov 2025 14:45:51 (1 day ago), resolved 12 Nov 2025 15:21:51 (1 day ago)
    Major Incident
    Resolved
    Calc

    Our monitoring processes indicate some customers are experiencing functionality degradations that may be resulting in service interruption within the Vertex Cloud environment. We are actively investigating and are troubleshooting the issue. We will provide an update as soon as possible. Thank you for your patience. If you have any questions, please visit our Vertex Community Portal and place a support ticket.

    Portal
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    Vertex Cloud Indirect Tax

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    Portal
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    Vertex Indirect Tax O Series On-Demand

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    Vertex Indirect Tax Returns North America On-Demand

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    Vertex Cloud Payroll Tax

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    Vertex Payroll Tax Q Series On-Demand

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    Vertex e-Invoicing

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    Vertex Certificate Center

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    Vertex Cloud Data Integrity

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    Vertex Exemption Certificate Wizard (ECW)

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    Vertex Indirect Tax Intelligence

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    Vertex O Series Edge

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    Vertex Tax Performance Engine

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    Vertex VAT Compliance

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    Vertex Express Returns

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    Vertex High Volume Reporting (HVR)

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    Vertex for eCommerce

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    Vertex for Marketplaces

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    Vertex Invoice IQ

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    Vertex Validator

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    Vertex Cloud Returns

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