Vertex status is Operational

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Vertex Indirect Tax O Series On-Demand

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Active Incidents

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Recently Resolved Incidents

Vertex Indirect Tax O Series On-Demand Performance Incident
Started 1 Dec 2025 10:06:54 (5 days ago), resolved 1 Dec 2025 10:40:54 (5 days ago)
Minor Incident
Resolved
Vertex Indirect Tax O Series On-Demand

We have identified and are monitoring a Vertex On-Demand issue for a subset of customers. All Vertex On-Demand services have been fully restored to expected levels of performance, but there was a degradation for 2-4 minutes around 4:43 AM ET. We will continue to monitor the situation to ensure all services and functionality continue to work as expected. We encourage you to validate your data as part of your normal process. If you have any questions, please submit a support ticket via the Vertex Community.

Vertex Outage Survival Guide

A step-by-step guide to help you survive a Vertex outage
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    Vertex Components

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    Vertex Address Cleansing

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    Vertex Indirect Tax O Series Cloud

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    Calc
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    Portal
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    Vertex Cloud Indirect Tax

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    Calc
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    Portal
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    Vertex Indirect Tax O Series On-Demand

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    Vertex Indirect Tax O Series On-Demand Performance Incident
    Started 1 Dec 2025 10:06:54 (5 days ago), resolved 1 Dec 2025 10:40:54 (5 days ago)
    Minor Incident
    Resolved
    Vertex Indirect Tax O Series On-Demand

    We have identified and are monitoring a Vertex On-Demand issue for a subset of customers. All Vertex On-Demand services have been fully restored to expected levels of performance, but there was a degradation for 2-4 minutes around 4:43 AM ET. We will continue to monitor the situation to ensure all services and functionality continue to work as expected. We encourage you to validate your data as part of your normal process. If you have any questions, please submit a support ticket via the Vertex Community.

    Vertex Indirect Tax Returns North America On-Demand

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    Vertex Cloud Payroll Tax

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    Vertex Payroll Tax Q Series On-Demand

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    Vertex e-Invoicing

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    Vertex Certificate Center

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    Vertex Cloud Data Integrity

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    Vertex Exemption Certificate Wizard (ECW)

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    Vertex Indirect Tax Intelligence

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    Vertex O Series Edge

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    Vertex Tax Performance Engine

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    Vertex VAT Compliance

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    Vertex Express Returns

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    Vertex High Volume Reporting (HVR)

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    Vertex for eCommerce

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    Vertex for Marketplaces

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    Vertex Invoice IQ

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    Vertex Validator

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    Vertex Cloud Returns

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