Vertex status is Operational

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Portal
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Last updated 1 minute ago from official status page. Learn more

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Active Incidents

No active incidents

Recently Resolved Incidents

Vertex Cloud Indirect Tax - Portal Functional Incident
Started 5 Aug 2026 17:56:20 (3 days ago), resolved 5 Aug 2026 18:02:25 (3 days ago)
Major Incident
Resolved
Portal

Our monitoring processes indicates some customers are experiencing a functional degradation creating new credentials that may be resulting in service interruption within the Vertex Cloud environment. We are actively investigating and are troubleshooting the issue. We will provide an update as soon as possible. Thank you for your patience. If you have any questions, please visit our Vertex Community Portal and place a support ticket.

Vertex Outage Survival Guide

A step-by-step guide to help you survive a Vertex outage
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    Vertex Components

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    Vertex Address Cleansing

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    Vertex Indirect Tax O Series Cloud

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    Calc
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    Portal
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    Vertex Cloud Indirect Tax

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    Calc
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    Portal
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    Vertex Cloud Indirect Tax - Portal Functional Incident
    Started 5 Aug 2026 17:56:20 (3 days ago), resolved 5 Aug 2026 18:02:25 (3 days ago)
    Major Incident
    Resolved
    Portal

    Our monitoring processes indicates some customers are experiencing a functional degradation creating new credentials that may be resulting in service interruption within the Vertex Cloud environment. We are actively investigating and are troubleshooting the issue. We will provide an update as soon as possible. Thank you for your patience. If you have any questions, please visit our Vertex Community Portal and place a support ticket.

    Vertex Indirect Tax O Series On-Demand

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    Vertex Indirect Tax Returns North America On-Demand

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    Vertex Cloud Payroll Tax

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    Vertex Payroll Tax Q Series On-Demand

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    Vertex e-Invoicing

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    Vertex Certificate Center

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    Vertex Cloud Data Integrity

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    Vertex Exemption Certificate Wizard (ECW)

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    Vertex Indirect Tax Intelligence

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    Vertex O Series Edge

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    Vertex Tax Performance Engine

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    Vertex VAT Compliance

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    Vertex Express Returns

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    Vertex High Volume Reporting (HVR)

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    Vertex for eCommerce

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    Vertex for Marketplaces

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    Vertex Invoice IQ

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    Vertex Validator

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    Vertex Cloud Returns

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