Vertex status is Operational

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Vertex Indirect Tax O Series On-Demand

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Recently Resolved Incidents

Vertex Indirect Tax O Series On-Demand Service Disruption
Started 16 Apr 2025 12:36:47 (5 days ago), resolved 16 Apr 2025 17:25:15 (5 days ago)
Major Incident
Resolved
Vertex Indirect Tax O Series On-Demand

Our monitoring processes indicate that some customers are experiencing brief issues receiving tax calculations from the Vertex On-Demand environment. Vertex’s Production Support team is actively investigating the issue. We will share additional information on the Status page as soon as it is available.  If you have any questions, please submit a ticket via the Vertex Community.

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    Vertex Components

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    Vertex Address Cleansing

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    Vertex Indirect Tax O Series Cloud

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    Calc
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    Calc
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    Portal
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    Vertex Indirect Tax O Series On-Demand

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    Vertex Indirect Tax O Series On-Demand Service Disruption
    Started 16 Apr 2025 12:36:47 (5 days ago), resolved 16 Apr 2025 17:25:15 (5 days ago)
    Major Incident
    Resolved
    Vertex Indirect Tax O Series On-Demand

    Our monitoring processes indicate that some customers are experiencing brief issues receiving tax calculations from the Vertex On-Demand environment. Vertex’s Production Support team is actively investigating the issue. We will share additional information on the Status page as soon as it is available.  If you have any questions, please submit a ticket via the Vertex Community.

    Vertex Indirect Tax Returns North America On-Demand

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    Vertex Cloud Payroll Tax

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    Vertex Payroll Tax Q Series On-Demand

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    Vertex Exemption Certificate Wizard (ECW)

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    Vertex Indirect Tax Intelligence

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    Vertex O Series Edge

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    Vertex Tax Performance Engine

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    Vertex VAT Compliance

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    Vertex High Volume Reporting (HVR)

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    Vertex for eCommerce

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    Vertex for Marketplaces

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    Vertex Invoice IQ

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    Vertex Validator

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    Vertex Cloud Returns

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