Jumio Status

Jumio Status

Real-time updates of Jumio issues and outages

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Jumio status is Operational

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Identity Verification Processing
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Identity Verification Processing
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Last updated 1 minute ago from official status page. Learn more

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Active Incidents

No active incidents

Recently Resolved Incidents

Delay in Processing DocProof Transactions
Started 3 Jul 2026 08:26:09 (7 days ago), resolved 3 Jul 2026 15:57:16 (6 days ago)
Minor Incident
Resolved
Identity Verification Processing
Identity Verification Processing
Identity Verification Processing

Incident Notice: DocProof Processing Delay

We are currently experiencing a processing delay across all data centers for DocProof transactions that involve manual processing. The issue began at 05:35 UTC on July 3, 2026.

Current Status: All services remain operational, and our team is actively working to process the accumulated backlog and restore normal processing times.

We will provide further update once normal processing times have been fully restored. We sincerely apologize for any inconvenience this may cause and appreciate your patience and understanding.

See all updates

Jumio Outage Survival Guide

A step-by-step guide to help you survive a Jumio outage
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    Jumio Components

    Jumio Status

    Jumio

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    Jumio US data center

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    performNetverify API
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    Identity Verification Web
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    Identity Verification SDK
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    Identity Verification Retrieval API
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    Identity Verification Processing
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    Delay in Processing DocProof Transactions
    Started 3 Jul 2026 08:26:09 (7 days ago), resolved 3 Jul 2026 15:57:16 (6 days ago)
    Minor Incident
    Resolved
    Identity Verification Processing
    Identity Verification Processing
    Identity Verification Processing

    Incident Notice: DocProof Processing Delay

    We are currently experiencing a processing delay across all data centers for DocProof transactions that involve manual processing. The issue began at 05:35 UTC on July 3, 2026.

    Current Status: All services remain operational, and our team is actively working to process the accumulated backlog and restore normal processing times.

    We will provide further update once normal processing times have been fully restored. We sincerely apologize for any inconvenience this may cause and appreciate your patience and understanding.

    See all updates
    Identity Verification Callback
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    Customer Portal
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    Doc Proof Processing
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    Fastfill API
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    Doc Proof
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    AML Screening
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    Jumio Platform Processing
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    Jumio Platform - Unified Portal
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    Authentication
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    Jumio EU data center

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    performNetverify API
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    Identity Verification Web
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    Identity Verification SDK
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    now
    Identity Verification Retrieval API
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    now
    Identity Verification Processing
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    Delay in Processing DocProof Transactions
    Started 3 Jul 2026 08:26:09 (7 days ago), resolved 3 Jul 2026 15:57:16 (6 days ago)
    Minor Incident
    Resolved
    Identity Verification Processing
    Identity Verification Processing
    Identity Verification Processing

    Incident Notice: DocProof Processing Delay

    We are currently experiencing a processing delay across all data centers for DocProof transactions that involve manual processing. The issue began at 05:35 UTC on July 3, 2026.

    Current Status: All services remain operational, and our team is actively working to process the accumulated backlog and restore normal processing times.

    We will provide further update once normal processing times have been fully restored. We sincerely apologize for any inconvenience this may cause and appreciate your patience and understanding.

    See all updates
    Identity Verification Callback
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    now
    Customer Portal
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    now
    Doc Proof Processing
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    now
    Fastfill API
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    now
    Doc Proof
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    now
    AML Screening
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    Jumio Platform Processing
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    Jumio Platform - Unified Portal
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    Authentication
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    Jumio SGP data center

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    performNetverify API
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    Identity Verification Web
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    Identity Verification SDK
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    now
    Identity Verification Processing
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    Delay in Processing DocProof Transactions
    Started 3 Jul 2026 08:26:09 (7 days ago), resolved 3 Jul 2026 15:57:16 (6 days ago)
    Minor Incident
    Resolved
    Identity Verification Processing
    Identity Verification Processing
    Identity Verification Processing

    Incident Notice: DocProof Processing Delay

    We are currently experiencing a processing delay across all data centers for DocProof transactions that involve manual processing. The issue began at 05:35 UTC on July 3, 2026.

    Current Status: All services remain operational, and our team is actively working to process the accumulated backlog and restore normal processing times.

    We will provide further update once normal processing times have been fully restored. We sincerely apologize for any inconvenience this may cause and appreciate your patience and understanding.

    See all updates
    Identity Verification Retrieval API
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    now
    Identity Verification Callback
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    now
    Customer Portal
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    now
    Doc Proof Processing
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    now
    Fastfill API
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    now
    Doc Proof
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    now
    AML Screening
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    now
    Jumio Platform Processing
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    now
    Jumio Platform - Unified Portal
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    Authentication
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    Jumio Third Party Services

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    CPF Validation
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    Email Check
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    Jumio Alternatives

    Veriff

    SheerID

    Onfido

    hCaptcha

    SafetyKit

    DigiCert

    OPSWAT Services

    Tenable

    Commonly Used Together

    Campaign Registry

    Revenera

    signNow

    Login.gov

    ActiveProspect

    Universign

    Avalara

    Sunshine 811

    Clicksign

    Business Services

    Vertex

    Fourth

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