Jumio Status

Jumio Status

Real-time updates of Jumio issues and outages

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Jumio status is Operational

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Identity Verification Web
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Identity Verification SDK
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Identity Verification Processing
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Jumio Platform Processing
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Authentication
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Last updated 1 minute ago from official status page. Learn more

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Active Incidents

No active incidents

Recently Resolved Incidents

Service Instability for Identity Verification & Authentication - (US DC)
Started 9 May 2026 18:07:53 (4 hours ago), resolved 9 May 2026 19:53:25 (2 hours ago)
Major Incident
Resolved
Identity Verification Web
Identity Verification SDK
Identity Verification Processing
Jumio Platform Processing
Authentication

We’re really sorry to be holding you up today! Please know our engineering and operations teams are working hard to get everything up and running.

All other services are fully operational. We'll provide an update as soon as the issue is resolved.

We apologize for any inconvenience and appreciate your patience.

If you have any questions, please contact Jumio Support at https://support.jumio.com or [email protected].

See all updates

Jumio Outage Survival Guide

A step-by-step guide to help you survive a Jumio outage
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    Jumio Components

    Jumio Status

    Jumio

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    Jumio US data center

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    now
    performNetverify API
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    Identity Verification Web
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    now
    Service Instability for Identity Verification & Authentication - (US DC)
    Started 9 May 2026 18:07:53 (4 hours ago), resolved 9 May 2026 19:53:25 (2 hours ago)
    Major Incident
    Resolved
    Identity Verification Web
    Identity Verification SDK
    Identity Verification Processing
    Jumio Platform Processing
    Authentication

    We’re really sorry to be holding you up today! Please know our engineering and operations teams are working hard to get everything up and running.

    All other services are fully operational. We'll provide an update as soon as the issue is resolved.

    We apologize for any inconvenience and appreciate your patience.

    If you have any questions, please contact Jumio Support at https://support.jumio.com or [email protected].

    See all updates
    Identity Verification SDK
    Sat 2
    Sun 3
    Mon 4
    Tue 5
    Wed 6
    Thu 7
    Fri 8
    now
    Service Instability for Identity Verification & Authentication - (US DC)
    Started 9 May 2026 18:07:53 (4 hours ago), resolved 9 May 2026 19:53:25 (2 hours ago)
    Major Incident
    Resolved
    Identity Verification Web
    Identity Verification SDK
    Identity Verification Processing
    Jumio Platform Processing
    Authentication

    We’re really sorry to be holding you up today! Please know our engineering and operations teams are working hard to get everything up and running.

    All other services are fully operational. We'll provide an update as soon as the issue is resolved.

    We apologize for any inconvenience and appreciate your patience.

    If you have any questions, please contact Jumio Support at https://support.jumio.com or [email protected].

    See all updates
    Identity Verification Retrieval API
    Sat 2
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    now
    Identity Verification Processing
    Sat 2
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    now
    Service Instability for Identity Verification & Authentication - (US DC)
    Started 9 May 2026 18:07:53 (4 hours ago), resolved 9 May 2026 19:53:25 (2 hours ago)
    Major Incident
    Resolved
    Identity Verification Web
    Identity Verification SDK
    Identity Verification Processing
    Jumio Platform Processing
    Authentication

    We’re really sorry to be holding you up today! Please know our engineering and operations teams are working hard to get everything up and running.

    All other services are fully operational. We'll provide an update as soon as the issue is resolved.

    We apologize for any inconvenience and appreciate your patience.

    If you have any questions, please contact Jumio Support at https://support.jumio.com or [email protected].

    See all updates
    Identity Verification Callback
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    Customer Portal
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    Doc Proof Processing
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    Fastfill API
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    Doc Proof
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    now
    AML Screening
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    Jumio Platform Processing
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    now
    Service Instability for Identity Verification & Authentication - (US DC)
    Started 9 May 2026 18:07:53 (4 hours ago), resolved 9 May 2026 19:53:25 (2 hours ago)
    Major Incident
    Resolved
    Identity Verification Web
    Identity Verification SDK
    Identity Verification Processing
    Jumio Platform Processing
    Authentication

    We’re really sorry to be holding you up today! Please know our engineering and operations teams are working hard to get everything up and running.

    All other services are fully operational. We'll provide an update as soon as the issue is resolved.

    We apologize for any inconvenience and appreciate your patience.

    If you have any questions, please contact Jumio Support at https://support.jumio.com or [email protected].

    See all updates
    Jumio Platform - Unified Portal
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    now
    Authentication
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    now
    Service Instability for Identity Verification & Authentication - (US DC)
    Started 9 May 2026 18:07:53 (4 hours ago), resolved 9 May 2026 19:53:25 (2 hours ago)
    Major Incident
    Resolved
    Identity Verification Web
    Identity Verification SDK
    Identity Verification Processing
    Jumio Platform Processing
    Authentication

    We’re really sorry to be holding you up today! Please know our engineering and operations teams are working hard to get everything up and running.

    All other services are fully operational. We'll provide an update as soon as the issue is resolved.

    We apologize for any inconvenience and appreciate your patience.

    If you have any questions, please contact Jumio Support at https://support.jumio.com or [email protected].

    See all updates

    Jumio EU data center

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    now
    performNetverify API
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    now
    Identity Verification Web
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    now
    Identity Verification SDK
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    Fri 8
    now
    Identity Verification Retrieval API
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    now
    Identity Verification Processing
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    now
    Identity Verification Callback
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    now
    Customer Portal
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    now
    Doc Proof Processing
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    now
    Fastfill API
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    now
    Doc Proof
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    now
    AML Screening
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    Jumio Platform Processing
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    now
    Jumio Platform - Unified Portal
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    now
    Authentication
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    now

    Jumio SGP data center

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    now
    performNetverify API
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    now
    Identity Verification Web
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    now
    Identity Verification SDK
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    Fri 8
    now
    Identity Verification Processing
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    Fri 8
    now
    Identity Verification Retrieval API
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    Thu 7
    Fri 8
    now
    Identity Verification Callback
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    Mon 4
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    Wed 6
    Thu 7
    Fri 8
    now
    Customer Portal
    Sat 2
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    Mon 4
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    Fri 8
    now
    Doc Proof Processing
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    now
    Fastfill API
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    now
    Doc Proof
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    now
    AML Screening
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    Jumio Platform Processing
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    Jumio Platform - Unified Portal
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    Authentication
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    Jumio Third Party Services

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    CPF Validation
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    Email Check
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