Jumio Status

Jumio Status

Real-time updates of Jumio issues and outages

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Jumio status is Operational

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Identity Verification Processing
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Identity Verification Processing
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Active Incidents

No active incidents

Recently Resolved Incidents

2026-01-05 Delay in Processing Identity Verification Transactions (EU Datacenter)
Started 5 Jan 2026 08:20:52 (4 days ago), resolved 5 Jan 2026 08:23:50 (4 days ago)
Minor Incident
Resolved
Identity Verification Processing
Identity Verification Processing
Identity Verification Processing

We are currently experiencing a delay in processing on EU data centers for Identity Verification transactions.

For Jumio Enterprise Customers: These transactions were successfully processed but experienced increased latency.

For JumioGo Customers: Some transactions may have encountered higher rejection rates. This was due to auto-extraction failures resulting in missing mandatory data points.

NOTE: All services remain functional at this time, and we will send you another notification when the service is fully restored.

Apologies for the inconvenience.

See all updates

Jumio Outage Survival Guide

A step-by-step guide to help you survive a Jumio outage
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    Jumio Components

    Jumio Status

    Jumio

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    Jumio US data center

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    performNetverify API
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    Identity Verification Web
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    Identity Verification SDK
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    Identity Verification Retrieval API
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    Identity Verification Processing
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    2026-01-05 Delay in Processing Identity Verification Transactions (EU Datacenter)
    Started 5 Jan 2026 08:20:52 (4 days ago), resolved 5 Jan 2026 08:23:50 (4 days ago)
    Minor Incident
    Resolved
    Identity Verification Processing
    Identity Verification Processing
    Identity Verification Processing

    We are currently experiencing a delay in processing on EU data centers for Identity Verification transactions.

    For Jumio Enterprise Customers: These transactions were successfully processed but experienced increased latency.

    For JumioGo Customers: Some transactions may have encountered higher rejection rates. This was due to auto-extraction failures resulting in missing mandatory data points.

    NOTE: All services remain functional at this time, and we will send you another notification when the service is fully restored.

    Apologies for the inconvenience.

    See all updates
    Identity Verification Callback
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    Customer Portal
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    Doc Proof Processing
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    Fastfill API
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    Doc Proof
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    AML Screening
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    Jumio Platform Processing
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    Jumio Platform - Unified Portal
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    Authentication
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    Jumio EU data center

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    performNetverify API
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    Identity Verification Web
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    Identity Verification SDK
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    Identity Verification Retrieval API
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    Identity Verification Processing
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    2026-01-05 Delay in Processing Identity Verification Transactions (EU Datacenter)
    Started 5 Jan 2026 08:20:52 (4 days ago), resolved 5 Jan 2026 08:23:50 (4 days ago)
    Minor Incident
    Resolved
    Identity Verification Processing
    Identity Verification Processing
    Identity Verification Processing

    We are currently experiencing a delay in processing on EU data centers for Identity Verification transactions.

    For Jumio Enterprise Customers: These transactions were successfully processed but experienced increased latency.

    For JumioGo Customers: Some transactions may have encountered higher rejection rates. This was due to auto-extraction failures resulting in missing mandatory data points.

    NOTE: All services remain functional at this time, and we will send you another notification when the service is fully restored.

    Apologies for the inconvenience.

    See all updates
    Identity Verification Callback
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    now
    Customer Portal
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    Doc Proof Processing
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    now
    Fastfill API
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    now
    Doc Proof
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    Sun 4
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    now
    AML Screening
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    Jumio Platform Processing
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    Jumio Platform - Unified Portal
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    Authentication
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    Jumio SGP data center

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    performNetverify API
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    Identity Verification Web
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    Identity Verification SDK
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    Identity Verification Processing
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    2026-01-05 Delay in Processing Identity Verification Transactions (EU Datacenter)
    Started 5 Jan 2026 08:20:52 (4 days ago), resolved 5 Jan 2026 08:23:50 (4 days ago)
    Minor Incident
    Resolved
    Identity Verification Processing
    Identity Verification Processing
    Identity Verification Processing

    We are currently experiencing a delay in processing on EU data centers for Identity Verification transactions.

    For Jumio Enterprise Customers: These transactions were successfully processed but experienced increased latency.

    For JumioGo Customers: Some transactions may have encountered higher rejection rates. This was due to auto-extraction failures resulting in missing mandatory data points.

    NOTE: All services remain functional at this time, and we will send you another notification when the service is fully restored.

    Apologies for the inconvenience.

    See all updates
    Identity Verification Retrieval API
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    now
    Identity Verification Callback
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    now
    Customer Portal
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    Tue 6
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    now
    Doc Proof Processing
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    Sun 4
    Mon 5
    Tue 6
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    now
    Fastfill API
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    Sun 4
    Mon 5
    Tue 6
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    now
    Doc Proof
    Fri 2
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    Sun 4
    Mon 5
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    now
    AML Screening
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    now
    Jumio Platform Processing
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    Jumio Platform - Unified Portal
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    Authentication
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    Jumio Third Party Services

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    CPF Validation
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    Email Check
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    Jumio Alternatives

    Veriff

    SheerID

    Onfido

    hCaptcha

    SafetyKit

    DigiCert

    OPSWAT Services

    Tenable

    Commonly Used Together

    Campaign Registry

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    signNow

    Login.gov

    ActiveProspect

    Universign

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