Jumio Status

Jumio Status

Real-time updates of Jumio issues and outages

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Jumio status is Operational

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Identity Verification Web
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Identity Verification SDK
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Identity Verification Processing
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Identity Verification Callback
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Doc Proof Processing
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Fastfill API
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Doc Proof
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Last updated 1 minute ago from official status page. Learn more

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Active Incidents

No active incidents

Recently Resolved Incidents

Service Instability for Identity Verification services in - (SGP DC)
Started 2 Sep 2026 11:01:47 (6 days ago), resolved 2 Sep 2026 11:33:14 (6 days ago)
Critical Incident
Resolved
Identity Verification Web
Identity Verification SDK
Identity Verification Processing
Identity Verification Callback
Doc Proof Processing
More...

Since 10:15 UTC, Identity Verification and Authentication services in the SGP data center have been experiencing an outage. Our team is actively investigating to restore service as quickly as possible.

All other services remain fully operational. We apologize for any inconvenience and will provide an update once resolved.

For assistance, please contact Jumio Support at [email protected] or visit https://support.jumio.com.

See all updates

Jumio Outage Survival Guide

A step-by-step guide to help you survive a Jumio outage
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    Jumio Components

    Jumio Status

    Jumio

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    Jumio US data center

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    performNetverify API
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    Identity Verification Web
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    Identity Verification SDK
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    Identity Verification Retrieval API
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    Identity Verification Processing
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    Identity Verification Callback
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    Customer Portal
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    Doc Proof Processing
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    Fastfill API
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    Doc Proof
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    AML Screening
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    Jumio Platform Processing
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    Jumio Platform - Unified Portal
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    Authentication
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    Jumio EU data center

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    performNetverify API
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    Identity Verification Web
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    Identity Verification SDK
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    now
    Identity Verification Retrieval API
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    Identity Verification Processing
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    Identity Verification Callback
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    Customer Portal
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    now
    Doc Proof Processing
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    now
    Fastfill API
    Tue 1
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    now
    Doc Proof
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    now
    AML Screening
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    now
    Jumio Platform Processing
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    Jumio Platform - Unified Portal
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    Authentication
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    Jumio SGP data center

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    performNetverify API
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    Identity Verification Web
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    Service Instability for Identity Verification services in - (SGP DC)
    Started 2 Sep 2026 11:01:47 (6 days ago), resolved 2 Sep 2026 11:33:14 (6 days ago)
    Critical Incident
    Resolved
    Identity Verification Web
    Identity Verification SDK
    Identity Verification Processing
    Identity Verification Callback
    Doc Proof Processing
    More...

    Since 10:15 UTC, Identity Verification and Authentication services in the SGP data center have been experiencing an outage. Our team is actively investigating to restore service as quickly as possible.

    All other services remain fully operational. We apologize for any inconvenience and will provide an update once resolved.

    For assistance, please contact Jumio Support at [email protected] or visit https://support.jumio.com.

    See all updates
    Identity Verification SDK
    Tue 1
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    Mon 7
    now
    Service Instability for Identity Verification services in - (SGP DC)
    Started 2 Sep 2026 11:01:47 (6 days ago), resolved 2 Sep 2026 11:33:14 (6 days ago)
    Critical Incident
    Resolved
    Identity Verification Web
    Identity Verification SDK
    Identity Verification Processing
    Identity Verification Callback
    Doc Proof Processing
    More...

    Since 10:15 UTC, Identity Verification and Authentication services in the SGP data center have been experiencing an outage. Our team is actively investigating to restore service as quickly as possible.

    All other services remain fully operational. We apologize for any inconvenience and will provide an update once resolved.

    For assistance, please contact Jumio Support at [email protected] or visit https://support.jumio.com.

    See all updates
    Identity Verification Processing
    Tue 1
    Wed 2
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    Sat 5
    Sun 6
    Mon 7
    now
    Service Instability for Identity Verification services in - (SGP DC)
    Started 2 Sep 2026 11:01:47 (6 days ago), resolved 2 Sep 2026 11:33:14 (6 days ago)
    Critical Incident
    Resolved
    Identity Verification Web
    Identity Verification SDK
    Identity Verification Processing
    Identity Verification Callback
    Doc Proof Processing
    More...

    Since 10:15 UTC, Identity Verification and Authentication services in the SGP data center have been experiencing an outage. Our team is actively investigating to restore service as quickly as possible.

    All other services remain fully operational. We apologize for any inconvenience and will provide an update once resolved.

    For assistance, please contact Jumio Support at [email protected] or visit https://support.jumio.com.

    See all updates
    Identity Verification Retrieval API
    Tue 1
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    Mon 7
    now
    Identity Verification Callback
    Tue 1
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    Thu 3
    Fri 4
    Sat 5
    Sun 6
    Mon 7
    now
    Service Instability for Identity Verification services in - (SGP DC)
    Started 2 Sep 2026 11:01:47 (6 days ago), resolved 2 Sep 2026 11:33:14 (6 days ago)
    Critical Incident
    Resolved
    Identity Verification Web
    Identity Verification SDK
    Identity Verification Processing
    Identity Verification Callback
    Doc Proof Processing
    More...

    Since 10:15 UTC, Identity Verification and Authentication services in the SGP data center have been experiencing an outage. Our team is actively investigating to restore service as quickly as possible.

    All other services remain fully operational. We apologize for any inconvenience and will provide an update once resolved.

    For assistance, please contact Jumio Support at [email protected] or visit https://support.jumio.com.

    See all updates
    Customer Portal
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    now
    Doc Proof Processing
    Tue 1
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    Mon 7
    now
    Service Instability for Identity Verification services in - (SGP DC)
    Started 2 Sep 2026 11:01:47 (6 days ago), resolved 2 Sep 2026 11:33:14 (6 days ago)
    Critical Incident
    Resolved
    Identity Verification Web
    Identity Verification SDK
    Identity Verification Processing
    Identity Verification Callback
    Doc Proof Processing
    More...

    Since 10:15 UTC, Identity Verification and Authentication services in the SGP data center have been experiencing an outage. Our team is actively investigating to restore service as quickly as possible.

    All other services remain fully operational. We apologize for any inconvenience and will provide an update once resolved.

    For assistance, please contact Jumio Support at [email protected] or visit https://support.jumio.com.

    See all updates
    Fastfill API
    Tue 1
    Wed 2
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    Sat 5
    Sun 6
    Mon 7
    now
    Service Instability for Identity Verification services in - (SGP DC)
    Started 2 Sep 2026 11:01:47 (6 days ago), resolved 2 Sep 2026 11:33:14 (6 days ago)
    Critical Incident
    Resolved
    Identity Verification Web
    Identity Verification SDK
    Identity Verification Processing
    Identity Verification Callback
    Doc Proof Processing
    More...

    Since 10:15 UTC, Identity Verification and Authentication services in the SGP data center have been experiencing an outage. Our team is actively investigating to restore service as quickly as possible.

    All other services remain fully operational. We apologize for any inconvenience and will provide an update once resolved.

    For assistance, please contact Jumio Support at [email protected] or visit https://support.jumio.com.

    See all updates
    Doc Proof
    Tue 1
    Wed 2
    Thu 3
    Fri 4
    Sat 5
    Sun 6
    Mon 7
    now
    Service Instability for Identity Verification services in - (SGP DC)
    Started 2 Sep 2026 11:01:47 (6 days ago), resolved 2 Sep 2026 11:33:14 (6 days ago)
    Critical Incident
    Resolved
    Identity Verification Web
    Identity Verification SDK
    Identity Verification Processing
    Identity Verification Callback
    Doc Proof Processing
    More...

    Since 10:15 UTC, Identity Verification and Authentication services in the SGP data center have been experiencing an outage. Our team is actively investigating to restore service as quickly as possible.

    All other services remain fully operational. We apologize for any inconvenience and will provide an update once resolved.

    For assistance, please contact Jumio Support at [email protected] or visit https://support.jumio.com.

    See all updates
    AML Screening
    Tue 1
    Wed 2
    Thu 3
    Fri 4
    Sat 5
    Sun 6
    Mon 7
    now
    Service Instability for Identity Verification services in - (SGP DC)
    Started 2 Sep 2026 11:01:47 (6 days ago), resolved 2 Sep 2026 11:33:14 (6 days ago)
    Critical Incident
    Resolved
    Identity Verification Web
    Identity Verification SDK
    Identity Verification Processing
    Identity Verification Callback
    Doc Proof Processing
    More...

    Since 10:15 UTC, Identity Verification and Authentication services in the SGP data center have been experiencing an outage. Our team is actively investigating to restore service as quickly as possible.

    All other services remain fully operational. We apologize for any inconvenience and will provide an update once resolved.

    For assistance, please contact Jumio Support at [email protected] or visit https://support.jumio.com.

    See all updates
    Jumio Platform Processing
    Tue 1
    Wed 2
    Thu 3
    Fri 4
    Sat 5
    Sun 6
    Mon 7
    now
    Service Instability for Identity Verification services in - (SGP DC)
    Started 2 Sep 2026 11:01:47 (6 days ago), resolved 2 Sep 2026 11:33:14 (6 days ago)
    Critical Incident
    Resolved
    Identity Verification Web
    Identity Verification SDK
    Identity Verification Processing
    Identity Verification Callback
    Doc Proof Processing
    More...

    Since 10:15 UTC, Identity Verification and Authentication services in the SGP data center have been experiencing an outage. Our team is actively investigating to restore service as quickly as possible.

    All other services remain fully operational. We apologize for any inconvenience and will provide an update once resolved.

    For assistance, please contact Jumio Support at [email protected] or visit https://support.jumio.com.

    See all updates
    Jumio Platform - Unified Portal
    Tue 1
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    Thu 3
    Fri 4
    Sat 5
    Sun 6
    Mon 7
    now
    Service Instability for Identity Verification services in - (SGP DC)
    Started 2 Sep 2026 11:01:47 (6 days ago), resolved 2 Sep 2026 11:33:14 (6 days ago)
    Critical Incident
    Resolved
    Identity Verification Web
    Identity Verification SDK
    Identity Verification Processing
    Identity Verification Callback
    Doc Proof Processing
    More...

    Since 10:15 UTC, Identity Verification and Authentication services in the SGP data center have been experiencing an outage. Our team is actively investigating to restore service as quickly as possible.

    All other services remain fully operational. We apologize for any inconvenience and will provide an update once resolved.

    For assistance, please contact Jumio Support at [email protected] or visit https://support.jumio.com.

    See all updates
    Authentication
    Tue 1
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    Thu 3
    Fri 4
    Sat 5
    Sun 6
    Mon 7
    now
    Service Instability for Identity Verification services in - (SGP DC)
    Started 2 Sep 2026 11:01:47 (6 days ago), resolved 2 Sep 2026 11:33:14 (6 days ago)
    Critical Incident
    Resolved
    Identity Verification Web
    Identity Verification SDK
    Identity Verification Processing
    Identity Verification Callback
    Doc Proof Processing
    More...

    Since 10:15 UTC, Identity Verification and Authentication services in the SGP data center have been experiencing an outage. Our team is actively investigating to restore service as quickly as possible.

    All other services remain fully operational. We apologize for any inconvenience and will provide an update once resolved.

    For assistance, please contact Jumio Support at [email protected] or visit https://support.jumio.com.

    See all updates

    Jumio Third Party Services

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    Email Check
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    Jumio Alternatives

    Veriff

    SheerID

    Onfido

    hCaptcha

    SafetyKit

    DigiCert

    OPSWAT Services

    Tenable

    Commonly Used Together

    Campaign Registry

    Revenera

    signNow

    Login.gov

    ActiveProspect

    Universign

    Avalara

    Sunshine 811

    Clicksign

    Business Services

    Vertex

    Fourth

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