
Jumio Status
Real-time updates of Jumio issues and outages
Jumio status is Operational
Identity Verification Processing
Identity Verification Processing
Identity Verification Processing
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Active Incidents
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Recently Resolved Incidents
We experienced a delay in processing a small number of identity verification transactions across our US, EU, and SGP data centers starting at around 02:02 UTC. If you submitted an identity verification transaction during this period, transactions routed to manual review may have experienced a minor delay in receiving callbacks and retrievals.
We want to emphasize that all other services remained fully operational throughout this time. Normal processing has resumed.
We apologize for any disruption this may have caused and appreciate your patience as our team worked to restore full service
Jumio Outage Survival Guide
Jumio Components
Jumio US data center
performNetverify API
Identity Verification Web
Identity Verification SDK
Identity Verification Retrieval API
Identity Verification Processing
We experienced a delay in processing a small number of identity verification transactions across our US, EU, and SGP data centers starting at around 02:02 UTC. If you submitted an identity verification transaction during this period, transactions routed to manual review may have experienced a minor delay in receiving callbacks and retrievals.
We want to emphasize that all other services remained fully operational throughout this time. Normal processing has resumed.
We apologize for any disruption this may have caused and appreciate your patience as our team worked to restore full service
Identity Verification Callback
Customer Portal
Doc Proof Processing
Fastfill API
Doc Proof
AML Screening
Jumio Platform Processing
Jumio Platform - Unified Portal
Authentication
Jumio EU data center
performNetverify API
Identity Verification Web
Identity Verification SDK
Identity Verification Retrieval API
Identity Verification Processing
We experienced a delay in processing a small number of identity verification transactions across our US, EU, and SGP data centers starting at around 02:02 UTC. If you submitted an identity verification transaction during this period, transactions routed to manual review may have experienced a minor delay in receiving callbacks and retrievals.
We want to emphasize that all other services remained fully operational throughout this time. Normal processing has resumed.
We apologize for any disruption this may have caused and appreciate your patience as our team worked to restore full service
Identity Verification Callback
Customer Portal
Doc Proof Processing
Fastfill API
Doc Proof
AML Screening
Jumio Platform Processing
Jumio Platform - Unified Portal
Authentication
Jumio SGP data center
performNetverify API
Identity Verification Web
Identity Verification SDK
Identity Verification Processing
We experienced a delay in processing a small number of identity verification transactions across our US, EU, and SGP data centers starting at around 02:02 UTC. If you submitted an identity verification transaction during this period, transactions routed to manual review may have experienced a minor delay in receiving callbacks and retrievals.
We want to emphasize that all other services remained fully operational throughout this time. Normal processing has resumed.
We apologize for any disruption this may have caused and appreciate your patience as our team worked to restore full service