Scrive status is Minor Service Outage

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Scrive eSign Integrations

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Office Add-In
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Phone lines
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Chat
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Last updated 1 minute ago from official status page. Learn more
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Active Incidents

Scrive eSign Office Add-in – Partial Outage
Started 4 Jun 2025 06:00:00 (20 days ago), still ongoing
Major Incident
Identified
Office Add-In

We’re aware of issues with the Scrive Office Add-in not working properly in some cases. We’re investigating the issue and working on a fix.

If you’re experiencing issues, please ask your 365 admin to uninstall the add-in and reinstall it from AppSource, making sure version 1.1.0.0 is installed. Updates will follow once the issue is fully resolved.

Recently Resolved Incidents

Chatbot - Degraded Performance
Started 23 Jun 2025 13:07:20 (1 day ago), resolved 23 Jun 2025 17:49:24 (22 hours ago)
Minor Incident
Resolved
Chat

We are currently experiencing Degraded Performance affecting our chat services. Our service provider is actively working to restore normal performance as soon as possible. This may impact the chatbot on scrive.com and our Help Center.

We’re sorry for any disruption this may cause. We’ll provide updates as soon as we have more information.

If you need assistance, please reach out to [email protected].

Support phone - Degraded performance
Started 19 Jun 2025 09:35:24 (5 days ago), resolved 19 Jun 2025 13:13:20 (5 days ago)
Minor Incident
Resolved
Phone lines

We are currently experiencing degraded performance affecting our phone support. Our service provider is actively working to restore normal functionality as soon as possible. This may result in longer wait times or difficulties reaching our agents.

We’re sorry for any disruption this may cause. We’ll provide updates as soon as we have more information.

If you need assistance, please reach out to us via [email protected].

Scrive Outage Survival Guide

A step-by-step guide to help you survive a Scrive outage
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    Scrive Components

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    Scrive

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    now
    eSign Online
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    now
    eSign API
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    now
    eSign Flow
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    eID Hub API
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    now
    Flow API
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    eSign GO
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    now
    ID-check
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    now
    eSign Integrations
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    now
    KSI (Guardtime)
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    now
    PAdES
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    now
    Email delivery
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    SMS delivery
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    now
    Retail eSign App
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    now
    Forms Builder
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    Scrive QES
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    Offboarding
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    now
    API
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    Contact Book
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    now

    Scrive Extended Compliance

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    eSign Online
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    now
    eSign API
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    now
    Flow API
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    Sun 22
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    now
    eID Hub API
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    now
    eSign GO
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    now
    ID-check
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    now
    KSI (Guardtime)
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    now
    OpenID Connect
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    PAdES
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    now
    Email Delivery
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    now
    SMS Delivery
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    Sun 22
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    now
    Retail eSign App
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    now
    Forms Builder
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    now
    Offboarding
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    now

    Scrive eSign Integrations

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    Annual Report
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    Box
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    Lime
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    Google Docs Addon
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    Microsoft Power Automate
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    Microsoft Teams
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    NetDocuments
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    Offboarding service
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    Office Add-In
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    Scrive eSign Office Add-in – Partial Outage
    Started 4 Jun 2025 06:00:00 (20 days ago), still ongoing
    Major Incident
    Identified
    Office Add-In

    We’re aware of issues with the Scrive Office Add-in not working properly in some cases. We’re investigating the issue and working on a fix.

    If you’re experiencing issues, please ask your 365 admin to uninstall the add-in and reinstall it from AppSource, making sure version 1.1.0.0 is installed. Updates will follow once the issue is fully resolved.

    Sympa
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    Teamtailor
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    Upsales
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    Zapier
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    Scrive esignatur

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    CPR Check
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    Forms (app.esignatur.dk)
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    Integrations (api.esignatur.dk)
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    Notifications (e-mails)
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    now
    Signing page (sign.esignatur.dk)
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    Webportal (portal.esignatur.dk)
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    Website (esignatur.dk)
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    Scrive eIDs

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    Finnish Trust Network (FTN)
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    Freja eID
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    iDIN
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    itsme QES
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    MitID Business
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    MitID Private
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    now
    Norwegian BankID
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    Onfido
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    Scrive QES
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    Smart-ID
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    SMS OTP
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    now
    Swedish BankID
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    now
    Swisscom QES
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    now
    Verimi QES
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    Scrive Support

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    Email
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    now
    Phone lines
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    now
    Support phone - Degraded performance
    Started 19 Jun 2025 09:35:24 (5 days ago), resolved 19 Jun 2025 13:13:20 (5 days ago)
    Minor Incident
    Resolved
    Phone lines

    We are currently experiencing degraded performance affecting our phone support. Our service provider is actively working to restore normal functionality as soon as possible. This may result in longer wait times or difficulties reaching our agents.

    We’re sorry for any disruption this may cause. We’ll provide updates as soon as we have more information.

    If you need assistance, please reach out to us via [email protected].

    Help Center
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    Chat
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    Chatbot - Degraded Performance
    Started 23 Jun 2025 13:07:20 (1 day ago), resolved 23 Jun 2025 17:49:24 (22 hours ago)
    Minor Incident
    Resolved
    Chat

    We are currently experiencing Degraded Performance affecting our chat services. Our service provider is actively working to restore normal performance as soon as possible. This may impact the chatbot on scrive.com and our Help Center.

    We’re sorry for any disruption this may cause. We’ll provide updates as soon as we have more information.

    If you need assistance, please reach out to [email protected].