Xactus Status
Real-time updates of Xactus issues and outages
Xactus status is Operational
Undisclosed DebtX
Social Security VerificationX
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Active Incidents
No active incidents
Recently Resolved Incidents
Social Security VerificationX is experiencing processing delays due to an upstream SSA service issue affecting both CBSV and eCBSV.
Customers can continue submitting SSA-89 orders; processing and completion are delayed. Orders will be processed and completed once service is restored.
We will provide another update as more information becomes available.
We are investigating an issue affecting Undisclosed DebtX Automated Service Ordering (ASO) in Encompass.
Workaround: Until the issue is resolved, clients should temporarily deactivate Undisclosed DebtX ASO and submit Undisclosed DebtX orders manually. We are continuing to work with ICE toward a resolution and will provide another update as additional information becomes available.
Xactus Outage Survival Guide
Xactus Components
Xactus360
Xactus Platform & Access
Xactus360 Website
Xactus FraudX
Xactus Services
API Platform
Encompass Partner Connect (EPC)
Call Center
Xactus Credit
Xactus Third Party Systems
Credit - Experian
Equifax
Experian
Credit - Equifax
TransUnion
Credit - Transunion
Undisclosed DebtX
We are investigating an issue affecting Undisclosed DebtX Automated Service Ordering (ASO) in Encompass.
Workaround: Until the issue is resolved, clients should temporarily deactivate Undisclosed DebtX ASO and submit Undisclosed DebtX orders manually. We are continuing to work with ICE toward a resolution and will provide another update as additional information becomes available.
IRS SSA
Business ReportX
Credit Card Processing
Xactus Income
Sharper Lending
Employment VerificationX
Asset VerificationX
Tax TranscriptX
Income CalculationX
Xactus Identity
Fraud ReportX
Social Security VerificationX
Social Security VerificationX is experiencing processing delays due to an upstream SSA service issue affecting both CBSV and eCBSV.
Customers can continue submitting SSA-89 orders; processing and completion are delayed. Orders will be processed and completed once service is restored.
We will provide another update as more information becomes available.