Xactus Status
Real-time updates of Xactus issues and outages
Xactus status is Operational
Xactus360
Experian
IRS SSA
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Active Incidents
The IRS is currently experiencing a system issue affecting delivery of Wage and Income transcripts when a Form 1099‑DA is included. As a result, we are unable to fulfill some 1099 related requests at this time. The IRS has not provided an estimated resolution date.
To avoid further delays, orders are being completed based on the information currently available from the IRS. Should you require the 1099 after the issue is resolved, a new order will need to be submitted.
If you have questions or would like to discuss a specific order, please contact us at [email protected].
Recently Resolved Incidents
We are investigating elevated error rates with Experian Precise ID requests. Credit requests are unaffected. We are in contact with Experian.
In Xactus360, the option to Merge and/or Unmerge credit reports may not be displayed for some users. We are actively working to correct this. To request support with this issue, email [email protected].
Xactus Outage Survival Guide
Xactus Components
Xactus360
In Xactus360, the option to Merge and/or Unmerge credit reports may not be displayed for some users. We are actively working to correct this. To request support with this issue, email [email protected].
Xactus FraudX
Xactus Services
Call Center
Xactus Third Party Systems
Equifax
Experian
We are investigating elevated error rates with Experian Precise ID requests. Credit requests are unaffected. We are in contact with Experian.
TransUnion
IRS SSA
The IRS is currently experiencing a system issue affecting delivery of Wage and Income transcripts when a Form 1099‑DA is included. As a result, we are unable to fulfill some 1099 related requests at this time. The IRS has not provided an estimated resolution date.
To avoid further delays, orders are being completed based on the information currently available from the IRS. Should you require the 1099 after the issue is resolved, a new order will need to be submitted.
If you have questions or would like to discuss a specific order, please contact us at [email protected].