Xactus Status

Resolved: The government is now open, and normal operations have resumed. Please note: We will continue to monitor and communicate any ongoing turn time delays for specific products either within Xactus360 or via email.

Monitoring: The government shutdown is now in effect. Here’s what you need to know, and what steps you can take right now:

Social Security Verification X: eCBSV (electronic Consent Based SSN Verification) remains available. CBSV (wet-sign only Consent Based SSN Verification) is unavailable during the shutdown. Please do not submit SSA-89 requests until the government reopens.

Flood Report X: National Flood Insurance Program (NFIP) Lapse: New policies and renewals are temporarily unavailable. FEMA may issue temporary procedures, watch for updates. Private flood insurance can be accepted provided it meets federal standards.

Xactus is monitoring the situation closely. We’ll keep you updated so you can move forward with clarity and confidence as the shutdown continues.

Resolved: This incident has been resolved.

Monitoring: PreciseID requests are beginning to return successfully now. Our team will attempt to re-pull failed queries and monitor for continued stability.

Identified: We have observed an elevated error rate with Experian PreciseID. Our team has reached out to Experian support and confirmed that they are experiencing technical difficulties. We are continuing to monitor the behavior.

Identified: TransUnion as notified us that Pre/Post Close Mortgage Notifications (PCMN) related to Undisclosed Debt monitoring (UDx) are currently experiencing delays. We will continue to monitor the situation.

Resolved: The government is now open, and normal operations have resumed. Please note: We will continue to monitor and communicate any ongoing turn time delays for specific products either within Xactus360 or via email.

Monitoring: The government shutdown is now in effect. Here’s what you need to know, and what steps you can take right now:

Social Security Verification X: eCBSV (electronic Consent Based SSN Verification) remains available. CBSV (wet-sign only Consent Based SSN Verification) is unavailable during the shutdown. Please do not submit SSA-89 requests until the government reopens.

Flood Report X: National Flood Insurance Program (NFIP) Lapse: New policies and renewals are temporarily unavailable. FEMA may issue temporary procedures, watch for updates. Private flood insurance can be accepted provided it meets federal standards.

Xactus is monitoring the situation closely. We’ll keep you updated so you can move forward with clarity and confidence as the shutdown continues.

Identified: We have observed that some orders recently placed for tax transcripts through TTx may either have incomplete data and new orders may be delayed.

Xactus staff remains in contact with IRS support personnel to troubleshoot and resolve the cause.

In the interim, transcript downloads are still disabled.

Identified: We have observed that some orders recently placed for tax transcripts through TTx may either have incomplete data and new orders may be delayed.

IRS is closed today in observance of the public holiday.

In the interim we are holding the transcripts so that we can evaluate the root cause and deploy a fix.

Investigating: We have observed that some orders recently placed for tax transcripts through TTx may either have incomplete data and new orders may be delayed. Our staff is engaged with IRS personnel to diagnose and resolve the issue.