Tenable Status: check for Tenable outages and issues

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Tenable One

Sun 24

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sing

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us-1a

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us-2a

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now

us-2b

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now

us-3a

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now

us-4a

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now

us-5a

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now

mssp-us-1 (us07)

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now

us08

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ap-syd-1

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now

br01

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ca01

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fra

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in01

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jp01

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uk-lon-1

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now

gov01

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uae01

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now

Tenable One, Tenable Vulnerability Management, Cloud Security: Login and Platform Issues on UAE

Started 20 Mar 2026 15:36:57 (2 months ago), still ongoing

Major Incident

Identified

AE1

UAE01

uae01

We are aware of and actively investigating latency issues that are impacting Tenable.VM for users on our UAE site. We will provide periodic updates as our engineers continue working on this issue.

Identified: We are continuing to work on a fix for this issue.

29 Apr 2026 07:57:39 (1 month ago)

Identified: We are continuing to work on a fix for this issue.

24 Apr 2026 19:09:35 (1 month ago)

Identified: We are continuing to work on a fix for this issue.

15 Apr 2026 11:42:22 (2 months ago)

Identified: We are continuing to work on a fix for this issue.

31 Mar 2026 07:20:40 (2 months ago)

Identified: We are continuing to address a significant infrastructure outage affecting AWS services in the UAE (uae01) region. Our engineering teams are working closely with the provider; however, a definitive Estimated Time of Recovery (ETR) is not yet available.

Immediate Workarounds: To restore your services as quickly as possible, we recommend the following:

Provision New Container: Please contact your account team immediately to initiate the setup of a new container in Frankfurt.
Cloud Scanners: To avoid timeouts, please update your scan configurations to utilize scanners in an alternative active region.

If you have additional questions, please contact your account team.

20 Mar 2026 15:36:57 (2 months ago)

Identified: AWS services in the UAE region (uae01) continue to be severely disrupted due to infrastructure failures. As AWS has not provided any new information on their recovery efforts, we anticipate it may be a significant amount of time before AWS restores full service in the UAE region. Our priority is to help customers get back online quickly by setting up a new, no-cost container in our supported region in Frankfurt, Germany. This would be a fresh instance as back up data is not accessible from UAE and migration of data is not possible at this time. To begin this process, please reach out to, or respond to outreaches from, your account team.

In addition, UAE-based cloud scanners will experience timeouts; users should update scan configurations to utilize a different region's cloud scanner.

We will provide updates as new information becomes available. If you have additional questions, please contact your account team.

12 Mar 2026 20:19:16 (3 months ago)

Identified: AWS services in the UAE region (uae01) continue to be severely disrupted due to infrastructure failures. Following the recommendation from AWS to move workloads out of the region, impacted Tenable customers in uae01 have been offered alternative hosting in the EU. UAE-based cloud scanners will experience timeouts; users should update scan configurations to utilize a different region's cloud scanner. AWS has not yet provided an estimated time of recovery. We will update as new information becomes available. If you have additional questions, please contact your account team.

9 Mar 2026 12:23:05 (3 months ago)

Identified: AWS services in the UAE region (uae01) continue to be severely disrupted due to infrastructure failures. Following the recommendation from AWS to move workloads out of the region, impacted Tenable customers in uae01 have been offered alternative hosting in the EU. UAE-based cloud scanners will experience timeouts; users should update scan configurations to utilize a different region's cloud scanner. AWS has not yet provided an estimated time of recovery. We will update as new information becomes available. If you have additional questions, please contact your account team.

4 Mar 2026 18:57:43 (3 months ago)

Identified: Our cloud provider continues to work on restoring the underlying facilities in the region. We will provide updates as the recovery progresses.

4 Mar 2026 12:55:56 (3 months ago)

Identified: Our cloud provider continues to work on restoring the underlying facilities in the region. We will provide updates as the recovery progresses.

4 Mar 2026 07:29:50 (3 months ago)

Identified: Our cloud provider continues to work on restoring the underlying facilities in the region. We will provide updates as the recovery progresses.

4 Mar 2026 02:38:25 (3 months ago)

Identified: Our cloud provider continues to work on restoring the underlying facilities in the region. We will provide updates as the recovery progresses.

3 Mar 2026 14:44:38 (3 months ago)

Identified: Our cloud provider continues to work on restoring the underlying facilities in the region. We will provide updates as the recovery progresses.

3 Mar 2026 12:40:23 (3 months ago)

Identified: Our cloud provider continues to work on restoring the underlying facilities in the region. We will provide updates as the recovery progresses.

3 Mar 2026 08:13:36 (3 months ago)

Identified: Our cloud provider continues to work on restoring the underlying facilities in the region. We will provide updates as the recovery progresses.

3 Mar 2026 06:03:11 (3 months ago)

Identified: Our cloud provider continues to work on restoring the underlying facilities in the region. We will provide updates as the recovery progresses.

3 Mar 2026 02:05:37 (3 months ago)

Identified: We are aware of and actively investigating login and performance issues currently impacting all functionality on site UAE01. Scans utilizing UAE Cloud Scanner group are also affected and will be aborted. Our cloud provider has identified the cause of the problem and is working to implement a fix for the issue. We continue working closely with our cloud service provider and we will provide periodic updates as our engineers continue working on this issue.

2 Mar 2026 23:52:17 (3 months ago)

Identified: We are aware of and actively investigating login and performance issues currently impacting all functionality on site UAE01. Scans utilizing UAE Cloud Scanner group are also affected and will be aborted. Our cloud provider has identified the cause of the problem and is working to implement a fix for the issue. We continue working closely with our cloud service provider and we will provide periodic updates as our engineers continue working on this issue.

2 Mar 2026 20:49:05 (3 months ago)

Identified: We are aware of and actively investigating login and performance issues currently impacting all functionality on site UAE01. Scans utilizing UAE Cloud Scanner group are also affected and will be aborted. Our cloud provider has identified the cause of the problem and is working to implement a fix for the issue. We are working closely with our cloud service provider and we will provide periodic updates as our engineers continue working on this issue.

2 Mar 2026 13:04:38 (3 months ago)

Investigating: We are aware of and actively investigating login and performance issues currently impacting all functionality on site UAE01. The issue is related to an ongoing incident with our cloud service provider. We are working closely with our cloud service provider and we will provide periodic updates as our engineers continue working on this issue.

2 Mar 2026 10:57:10 (3 months ago)

Investigating: We are continuing to investigate this issue.

2 Mar 2026 09:57:32 (3 months ago)

Investigating: We are aware of and actively investigating latency issues that are impacting Tenable for users on our UAE site. The issue is related to an ongoing incident with our cloud service provider. We will provide periodic updates as our engineers continue working on this issue.

2 Mar 2026 09:54:48 (3 months ago)

Investigating: We are continuing to investigate this issue.

2 Mar 2026 08:44:04 (3 months ago)

Investigating: We are aware of and actively investigating latency issues that are impacting Tenable.VM for users on our UAE site. We will provide periodic updates as our engineers continue working on this issue.

2 Mar 2026 08:29:00 (3 months ago)

See all updates

Tenable Vulnerability Management

Sun 24

Mon 25

Tue 26

Wed 27

Thu 28

Fri 29

Sat 30

now

AP-SYD-1

Sun 24

Mon 25

Tue 26

Wed 27

Thu 28

Fri 29

Sat 30

now

Tenable Vulnerability Management: Scan Processing Delays

Started 31 May 2026 03:13:50 (16 hours ago), still ongoing

Major Incident

Investigating

AP-SYD-1

BR01

IN01

JP01

SING

More...

We are aware of and actively investigating an issue with scan processing delays. We will provide periodic updates as our engineers continue working on this issue.

See all updates

WAS issues - OpenAPI file validation error

Started 28 May 2026 13:46:44 (3 days ago), resolved 28 May 2026 16:02:06 (3 days ago)

Major Incident

Resolved

AP-SYD-1

BR01

CA01

FRA

IN01

More...

We are aware of and actively investigating file validation errors that are impacting WAS API scans for certain users. We will provide periodic updates as our engineers continue working on this issue.

See all updates

BR01

Sun 24

Mon 25

Tue 26

Wed 27

Thu 28

Fri 29

Sat 30

now

Tenable Vulnerability Management: Scan Processing Delays

Started 31 May 2026 03:13:50 (16 hours ago), still ongoing

Major Incident

Investigating

AP-SYD-1

BR01

IN01

JP01

SING

More...

We are aware of and actively investigating an issue with scan processing delays. We will provide periodic updates as our engineers continue working on this issue.

See all updates

WAS issues - OpenAPI file validation error

Started 28 May 2026 13:46:44 (3 days ago), resolved 28 May 2026 16:02:06 (3 days ago)

Major Incident

Resolved

AP-SYD-1

BR01

CA01

FRA

IN01

More...

We are aware of and actively investigating file validation errors that are impacting WAS API scans for certain users. We will provide periodic updates as our engineers continue working on this issue.

See all updates

CA01

Sun 24

Mon 25

Tue 26

Wed 27

Thu 28

Fri 29

Sat 30

now

WAS issues - OpenAPI file validation error

Started 28 May 2026 13:46:44 (3 days ago), resolved 28 May 2026 16:02:06 (3 days ago)

Major Incident

Resolved

AP-SYD-1

BR01

CA01

FRA

IN01

More...

We are aware of and actively investigating file validation errors that are impacting WAS API scans for certain users. We will provide periodic updates as our engineers continue working on this issue.

See all updates

FRA

Sun 24

Mon 25

Tue 26

Wed 27

Thu 28

Fri 29

Sat 30

now

WAS issues - OpenAPI file validation error

Started 28 May 2026 13:46:44 (3 days ago), resolved 28 May 2026 16:02:06 (3 days ago)

Major Incident

Resolved

AP-SYD-1

BR01

CA01

FRA

IN01

More...

We are aware of and actively investigating file validation errors that are impacting WAS API scans for certain users. We will provide periodic updates as our engineers continue working on this issue.

See all updates

IN01

Sun 24

Mon 25

Tue 26

Wed 27

Thu 28

Fri 29

Sat 30

now

Tenable Vulnerability Management: Scan Processing Delays

Started 31 May 2026 03:13:50 (16 hours ago), still ongoing

Major Incident

Investigating

AP-SYD-1

BR01

IN01

JP01

SING

More...

We are aware of and actively investigating an issue with scan processing delays. We will provide periodic updates as our engineers continue working on this issue.

See all updates

WAS issues - OpenAPI file validation error

Started 28 May 2026 13:46:44 (3 days ago), resolved 28 May 2026 16:02:06 (3 days ago)

Major Incident

Resolved

AP-SYD-1

BR01

CA01

FRA

IN01

More...

We are aware of and actively investigating file validation errors that are impacting WAS API scans for certain users. We will provide periodic updates as our engineers continue working on this issue.

See all updates

JP01

Sun 24

Mon 25

Tue 26

Wed 27

Thu 28

Fri 29

Sat 30

now

Tenable Vulnerability Management: Scan Processing Delays

Started 31 May 2026 03:13:50 (16 hours ago), still ongoing

Major Incident

Investigating

AP-SYD-1

BR01

IN01

JP01

SING

More...

We are aware of and actively investigating an issue with scan processing delays. We will provide periodic updates as our engineers continue working on this issue.

See all updates

WAS issues - OpenAPI file validation error

Started 28 May 2026 13:46:44 (3 days ago), resolved 28 May 2026 16:02:06 (3 days ago)

Major Incident

Resolved

AP-SYD-1

BR01

CA01

FRA

IN01

More...

We are aware of and actively investigating file validation errors that are impacting WAS API scans for certain users. We will provide periodic updates as our engineers continue working on this issue.

See all updates

SING

Sun 24

Mon 25

Tue 26

Wed 27

Thu 28

Fri 29

Sat 30

now

Tenable Vulnerability Management: Scan Processing Delays

Started 31 May 2026 03:13:50 (16 hours ago), still ongoing

Major Incident

Investigating

AP-SYD-1

BR01

IN01

JP01

SING

More...

We are aware of and actively investigating an issue with scan processing delays. We will provide periodic updates as our engineers continue working on this issue.

See all updates

WAS issues - OpenAPI file validation error

Started 28 May 2026 13:46:44 (3 days ago), resolved 28 May 2026 16:02:06 (3 days ago)

Major Incident

Resolved

AP-SYD-1

BR01

CA01

FRA

IN01

More...

We are aware of and actively investigating file validation errors that are impacting WAS API scans for certain users. We will provide periodic updates as our engineers continue working on this issue.

See all updates

IL1

Sun 24

Mon 25

Tue 26

Wed 27

Thu 28

Fri 29

Sat 30

now

UAE01

Sun 24

Mon 25

Tue 26

Wed 27

Thu 28

Fri 29

Sat 30

now

Tenable One, Tenable Vulnerability Management, Cloud Security: Login and Platform Issues on UAE

Started 20 Mar 2026 15:36:57 (2 months ago), still ongoing

Major Incident

Identified

AE1

UAE01

uae01

We are aware of and actively investigating latency issues that are impacting Tenable.VM for users on our UAE site. We will provide periodic updates as our engineers continue working on this issue.

Identified: We are continuing to work on a fix for this issue.

29 Apr 2026 07:57:39 (1 month ago)

Identified: We are continuing to work on a fix for this issue.

24 Apr 2026 19:09:35 (1 month ago)

Identified: We are continuing to work on a fix for this issue.

15 Apr 2026 11:42:22 (2 months ago)

Identified: We are continuing to work on a fix for this issue.

31 Mar 2026 07:20:40 (2 months ago)

Identified: We are continuing to address a significant infrastructure outage affecting AWS services in the UAE (uae01) region. Our engineering teams are working closely with the provider; however, a definitive Estimated Time of Recovery (ETR) is not yet available.

Immediate Workarounds: To restore your services as quickly as possible, we recommend the following:

Provision New Container: Please contact your account team immediately to initiate the setup of a new container in Frankfurt.
Cloud Scanners: To avoid timeouts, please update your scan configurations to utilize scanners in an alternative active region.

If you have additional questions, please contact your account team.

20 Mar 2026 15:36:57 (2 months ago)

Identified: AWS services in the UAE region (uae01) continue to be severely disrupted due to infrastructure failures. As AWS has not provided any new information on their recovery efforts, we anticipate it may be a significant amount of time before AWS restores full service in the UAE region. Our priority is to help customers get back online quickly by setting up a new, no-cost container in our supported region in Frankfurt, Germany. This would be a fresh instance as back up data is not accessible from UAE and migration of data is not possible at this time. To begin this process, please reach out to, or respond to outreaches from, your account team.

In addition, UAE-based cloud scanners will experience timeouts; users should update scan configurations to utilize a different region's cloud scanner.

We will provide updates as new information becomes available. If you have additional questions, please contact your account team.

12 Mar 2026 20:19:16 (3 months ago)

Identified: AWS services in the UAE region (uae01) continue to be severely disrupted due to infrastructure failures. Following the recommendation from AWS to move workloads out of the region, impacted Tenable customers in uae01 have been offered alternative hosting in the EU. UAE-based cloud scanners will experience timeouts; users should update scan configurations to utilize a different region's cloud scanner. AWS has not yet provided an estimated time of recovery. We will update as new information becomes available. If you have additional questions, please contact your account team.

9 Mar 2026 12:23:05 (3 months ago)

Identified: AWS services in the UAE region (uae01) continue to be severely disrupted due to infrastructure failures. Following the recommendation from AWS to move workloads out of the region, impacted Tenable customers in uae01 have been offered alternative hosting in the EU. UAE-based cloud scanners will experience timeouts; users should update scan configurations to utilize a different region's cloud scanner. AWS has not yet provided an estimated time of recovery. We will update as new information becomes available. If you have additional questions, please contact your account team.

4 Mar 2026 18:57:43 (3 months ago)

Identified: Our cloud provider continues to work on restoring the underlying facilities in the region. We will provide updates as the recovery progresses.

4 Mar 2026 12:55:56 (3 months ago)

Identified: Our cloud provider continues to work on restoring the underlying facilities in the region. We will provide updates as the recovery progresses.

4 Mar 2026 07:29:50 (3 months ago)

Identified: Our cloud provider continues to work on restoring the underlying facilities in the region. We will provide updates as the recovery progresses.

4 Mar 2026 02:38:25 (3 months ago)

Identified: Our cloud provider continues to work on restoring the underlying facilities in the region. We will provide updates as the recovery progresses.

3 Mar 2026 14:44:38 (3 months ago)

Identified: Our cloud provider continues to work on restoring the underlying facilities in the region. We will provide updates as the recovery progresses.

3 Mar 2026 12:40:23 (3 months ago)

Identified: Our cloud provider continues to work on restoring the underlying facilities in the region. We will provide updates as the recovery progresses.

3 Mar 2026 08:13:36 (3 months ago)

Identified: Our cloud provider continues to work on restoring the underlying facilities in the region. We will provide updates as the recovery progresses.

3 Mar 2026 06:03:11 (3 months ago)

Identified: Our cloud provider continues to work on restoring the underlying facilities in the region. We will provide updates as the recovery progresses.

3 Mar 2026 02:05:37 (3 months ago)

Identified: We are aware of and actively investigating login and performance issues currently impacting all functionality on site UAE01. Scans utilizing UAE Cloud Scanner group are also affected and will be aborted. Our cloud provider has identified the cause of the problem and is working to implement a fix for the issue. We continue working closely with our cloud service provider and we will provide periodic updates as our engineers continue working on this issue.

2 Mar 2026 23:52:17 (3 months ago)

Identified: We are aware of and actively investigating login and performance issues currently impacting all functionality on site UAE01. Scans utilizing UAE Cloud Scanner group are also affected and will be aborted. Our cloud provider has identified the cause of the problem and is working to implement a fix for the issue. We continue working closely with our cloud service provider and we will provide periodic updates as our engineers continue working on this issue.

2 Mar 2026 20:49:05 (3 months ago)

Identified: We are aware of and actively investigating login and performance issues currently impacting all functionality on site UAE01. Scans utilizing UAE Cloud Scanner group are also affected and will be aborted. Our cloud provider has identified the cause of the problem and is working to implement a fix for the issue. We are working closely with our cloud service provider and we will provide periodic updates as our engineers continue working on this issue.

2 Mar 2026 13:04:38 (3 months ago)

Investigating: We are aware of and actively investigating login and performance issues currently impacting all functionality on site UAE01. The issue is related to an ongoing incident with our cloud service provider. We are working closely with our cloud service provider and we will provide periodic updates as our engineers continue working on this issue.

2 Mar 2026 10:57:10 (3 months ago)

Investigating: We are continuing to investigate this issue.

2 Mar 2026 09:57:32 (3 months ago)

Investigating: We are aware of and actively investigating latency issues that are impacting Tenable for users on our UAE site. The issue is related to an ongoing incident with our cloud service provider. We will provide periodic updates as our engineers continue working on this issue.

2 Mar 2026 09:54:48 (3 months ago)

Investigating: We are continuing to investigate this issue.

2 Mar 2026 08:44:04 (3 months ago)

Investigating: We are aware of and actively investigating latency issues that are impacting Tenable.VM for users on our UAE site. We will provide periodic updates as our engineers continue working on this issue.

2 Mar 2026 08:29:00 (3 months ago)

See all updates

UK-LON-1

Sun 24

Mon 25

Tue 26

Wed 27

Thu 28

Fri 29

Sat 30

now

Tenable Vulnerability Management: Scan Processing Delays

Started 31 May 2026 03:13:50 (16 hours ago), still ongoing

Major Incident

Investigating

AP-SYD-1

BR01

IN01

JP01

SING

More...

We are aware of and actively investigating an issue with scan processing delays. We will provide periodic updates as our engineers continue working on this issue.

See all updates

WAS issues - OpenAPI file validation error

Started 28 May 2026 13:46:44 (3 days ago), resolved 28 May 2026 16:02:06 (3 days ago)

Major Incident

Resolved

AP-SYD-1

BR01

CA01

FRA

IN01

More...

We are aware of and actively investigating file validation errors that are impacting WAS API scans for certain users. We will provide periodic updates as our engineers continue working on this issue.

See all updates

US-1A

Sun 24

Mon 25

Tue 26

Wed 27

Thu 28

Fri 29

Sat 30

now

Tenable Vulnerability Management: Scan Processing Delays

Started 31 May 2026 03:13:50 (16 hours ago), still ongoing

Major Incident

Investigating

AP-SYD-1

BR01

IN01

JP01

SING

More...

We are aware of and actively investigating an issue with scan processing delays. We will provide periodic updates as our engineers continue working on this issue.

See all updates

WAS issues - OpenAPI file validation error

Started 28 May 2026 13:46:44 (3 days ago), resolved 28 May 2026 16:02:06 (3 days ago)

Major Incident

Resolved

AP-SYD-1

BR01

CA01

FRA

IN01

More...

We are aware of and actively investigating file validation errors that are impacting WAS API scans for certain users. We will provide periodic updates as our engineers continue working on this issue.

See all updates

US-2A

Sun 24

Mon 25

Tue 26

Wed 27

Thu 28

Fri 29

Sat 30

now

Tenable Vulnerability Management: Scan Processing Delays

Started 31 May 2026 03:13:50 (16 hours ago), still ongoing

Major Incident

Investigating

AP-SYD-1

BR01

IN01

JP01

SING

More...

We are aware of and actively investigating an issue with scan processing delays. We will provide periodic updates as our engineers continue working on this issue.

See all updates

WAS issues - OpenAPI file validation error

Started 28 May 2026 13:46:44 (3 days ago), resolved 28 May 2026 16:02:06 (3 days ago)

Major Incident

Resolved

AP-SYD-1

BR01

CA01

FRA

IN01

More...

We are aware of and actively investigating file validation errors that are impacting WAS API scans for certain users. We will provide periodic updates as our engineers continue working on this issue.

See all updates

US-2B

Sun 24

Mon 25

Tue 26

Wed 27

Thu 28

Fri 29

Sat 30

now

Tenable Vulnerability Management: Scan Processing Delays

Started 31 May 2026 03:13:50 (16 hours ago), still ongoing

Major Incident

Investigating

AP-SYD-1

BR01

IN01

JP01

SING

More...

We are aware of and actively investigating an issue with scan processing delays. We will provide periodic updates as our engineers continue working on this issue.

See all updates

WAS issues - OpenAPI file validation error

Started 28 May 2026 13:46:44 (3 days ago), resolved 28 May 2026 16:02:06 (3 days ago)

Major Incident

Resolved

AP-SYD-1

BR01

CA01

FRA

IN01

More...

We are aware of and actively investigating file validation errors that are impacting WAS API scans for certain users. We will provide periodic updates as our engineers continue working on this issue.

See all updates

US-3A

Sun 24

Mon 25

Tue 26

Wed 27

Thu 28

Fri 29

Sat 30

now

Tenable Vulnerability Management: Scan Processing Delays

Started 31 May 2026 03:13:50 (16 hours ago), still ongoing

Major Incident

Investigating

AP-SYD-1

BR01

IN01

JP01

SING

More...

We are aware of and actively investigating an issue with scan processing delays. We will provide periodic updates as our engineers continue working on this issue.

See all updates

WAS issues - OpenAPI file validation error

Started 28 May 2026 13:46:44 (3 days ago), resolved 28 May 2026 16:02:06 (3 days ago)

Major Incident

Resolved

AP-SYD-1

BR01

CA01

FRA

IN01

More...

We are aware of and actively investigating file validation errors that are impacting WAS API scans for certain users. We will provide periodic updates as our engineers continue working on this issue.

See all updates

US-4A

Sun 24

Mon 25

Tue 26

Wed 27

Thu 28

Fri 29

Sat 30

now

WAS issues - OpenAPI file validation error

Started 28 May 2026 13:46:44 (3 days ago), resolved 28 May 2026 16:02:06 (3 days ago)

Major Incident

Resolved

AP-SYD-1

BR01

CA01

FRA

IN01

More...

We are aware of and actively investigating file validation errors that are impacting WAS API scans for certain users. We will provide periodic updates as our engineers continue working on this issue.

See all updates

US-5A

Sun 24

Mon 25

Tue 26

Wed 27

Thu 28

Fri 29

Sat 30

now

Tenable Vulnerability Management: Scan Processing Delays

Started 31 May 2026 03:13:50 (16 hours ago), still ongoing

Major Incident

Investigating

AP-SYD-1

BR01

IN01

JP01

SING

More...

We are aware of and actively investigating an issue with scan processing delays. We will provide periodic updates as our engineers continue working on this issue.

See all updates

WAS issues - OpenAPI file validation error

Started 28 May 2026 13:46:44 (3 days ago), resolved 28 May 2026 16:02:06 (3 days ago)

Major Incident

Resolved

AP-SYD-1

BR01

CA01

FRA

IN01

More...

We are aware of and actively investigating file validation errors that are impacting WAS API scans for certain users. We will provide periodic updates as our engineers continue working on this issue.

See all updates

US07

Sun 24

Mon 25

Tue 26

Wed 27

Thu 28

Fri 29

Sat 30

now

Tenable Vulnerability Management: Scan Processing Delays

Started 31 May 2026 03:13:50 (16 hours ago), still ongoing

Major Incident

Investigating

AP-SYD-1

BR01

IN01

JP01

SING

More...

We are aware of and actively investigating an issue with scan processing delays. We will provide periodic updates as our engineers continue working on this issue.

See all updates

WAS issues - OpenAPI file validation error

Started 28 May 2026 13:46:44 (3 days ago), resolved 28 May 2026 16:02:06 (3 days ago)

Major Incident

Resolved

AP-SYD-1

BR01

CA01

FRA

IN01

More...

We are aware of and actively investigating file validation errors that are impacting WAS API scans for certain users. We will provide periodic updates as our engineers continue working on this issue.

See all updates

US08

Sun 24

Mon 25

Tue 26

Wed 27

Thu 28

Fri 29

Sat 30

now

WAS issues - OpenAPI file validation error

Started 28 May 2026 13:46:44 (3 days ago), resolved 28 May 2026 16:02:06 (3 days ago)

Major Incident

Resolved

AP-SYD-1

BR01

CA01

FRA

IN01

More...

We are aware of and actively investigating file validation errors that are impacting WAS API scans for certain users. We will provide periodic updates as our engineers continue working on this issue.

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GOV01

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Tenable Vulnerability Management: Scan Processing Delays

Started 31 May 2026 03:13:50 (16 hours ago), still ongoing

Major Incident

Investigating

AP-SYD-1

BR01

IN01

JP01

SING

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We are aware of and actively investigating an issue with scan processing delays. We will provide periodic updates as our engineers continue working on this issue.

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Tenable One, Tenable Vulnerability Management, Cloud Security: Login and Platform Issues on UAE

Started 20 Mar 2026 15:36:57 (2 months ago), still ongoing

Major Incident

Identified

AE1

UAE01

uae01

We are aware of and actively investigating latency issues that are impacting Tenable.VM for users on our UAE site. We will provide periodic updates as our engineers continue working on this issue.

Identified: We are continuing to work on a fix for this issue.

29 Apr 2026 07:57:39 (1 month ago)

Identified: We are continuing to work on a fix for this issue.

24 Apr 2026 19:09:35 (1 month ago)

Identified: We are continuing to work on a fix for this issue.

15 Apr 2026 11:42:22 (2 months ago)

Identified: We are continuing to work on a fix for this issue.

31 Mar 2026 07:20:40 (2 months ago)

Identified: We are continuing to address a significant infrastructure outage affecting AWS services in the UAE (uae01) region. Our engineering teams are working closely with the provider; however, a definitive Estimated Time of Recovery (ETR) is not yet available.

Immediate Workarounds: To restore your services as quickly as possible, we recommend the following:

Provision New Container: Please contact your account team immediately to initiate the setup of a new container in Frankfurt.
Cloud Scanners: To avoid timeouts, please update your scan configurations to utilize scanners in an alternative active region.

If you have additional questions, please contact your account team.

20 Mar 2026 15:36:57 (2 months ago)

Identified: AWS services in the UAE region (uae01) continue to be severely disrupted due to infrastructure failures. As AWS has not provided any new information on their recovery efforts, we anticipate it may be a significant amount of time before AWS restores full service in the UAE region. Our priority is to help customers get back online quickly by setting up a new, no-cost container in our supported region in Frankfurt, Germany. This would be a fresh instance as back up data is not accessible from UAE and migration of data is not possible at this time. To begin this process, please reach out to, or respond to outreaches from, your account team.

In addition, UAE-based cloud scanners will experience timeouts; users should update scan configurations to utilize a different region's cloud scanner.

We will provide updates as new information becomes available. If you have additional questions, please contact your account team.

12 Mar 2026 20:19:16 (3 months ago)

Identified: AWS services in the UAE region (uae01) continue to be severely disrupted due to infrastructure failures. Following the recommendation from AWS to move workloads out of the region, impacted Tenable customers in uae01 have been offered alternative hosting in the EU. UAE-based cloud scanners will experience timeouts; users should update scan configurations to utilize a different region's cloud scanner. AWS has not yet provided an estimated time of recovery. We will update as new information becomes available. If you have additional questions, please contact your account team.

9 Mar 2026 12:23:05 (3 months ago)

Identified: AWS services in the UAE region (uae01) continue to be severely disrupted due to infrastructure failures. Following the recommendation from AWS to move workloads out of the region, impacted Tenable customers in uae01 have been offered alternative hosting in the EU. UAE-based cloud scanners will experience timeouts; users should update scan configurations to utilize a different region's cloud scanner. AWS has not yet provided an estimated time of recovery. We will update as new information becomes available. If you have additional questions, please contact your account team.

4 Mar 2026 18:57:43 (3 months ago)

Identified: Our cloud provider continues to work on restoring the underlying facilities in the region. We will provide updates as the recovery progresses.

4 Mar 2026 12:55:56 (3 months ago)

Identified: Our cloud provider continues to work on restoring the underlying facilities in the region. We will provide updates as the recovery progresses.

4 Mar 2026 07:29:50 (3 months ago)

Identified: Our cloud provider continues to work on restoring the underlying facilities in the region. We will provide updates as the recovery progresses.

4 Mar 2026 02:38:25 (3 months ago)

Identified: Our cloud provider continues to work on restoring the underlying facilities in the region. We will provide updates as the recovery progresses.

3 Mar 2026 14:44:38 (3 months ago)

Identified: Our cloud provider continues to work on restoring the underlying facilities in the region. We will provide updates as the recovery progresses.

3 Mar 2026 12:40:23 (3 months ago)

Identified: Our cloud provider continues to work on restoring the underlying facilities in the region. We will provide updates as the recovery progresses.

3 Mar 2026 08:13:36 (3 months ago)

Identified: Our cloud provider continues to work on restoring the underlying facilities in the region. We will provide updates as the recovery progresses.

3 Mar 2026 06:03:11 (3 months ago)

Identified: Our cloud provider continues to work on restoring the underlying facilities in the region. We will provide updates as the recovery progresses.

3 Mar 2026 02:05:37 (3 months ago)

Identified: We are aware of and actively investigating login and performance issues currently impacting all functionality on site UAE01. Scans utilizing UAE Cloud Scanner group are also affected and will be aborted. Our cloud provider has identified the cause of the problem and is working to implement a fix for the issue. We continue working closely with our cloud service provider and we will provide periodic updates as our engineers continue working on this issue.

2 Mar 2026 23:52:17 (3 months ago)

Identified: We are aware of and actively investigating login and performance issues currently impacting all functionality on site UAE01. Scans utilizing UAE Cloud Scanner group are also affected and will be aborted. Our cloud provider has identified the cause of the problem and is working to implement a fix for the issue. We continue working closely with our cloud service provider and we will provide periodic updates as our engineers continue working on this issue.

2 Mar 2026 20:49:05 (3 months ago)

Identified: We are aware of and actively investigating login and performance issues currently impacting all functionality on site UAE01. Scans utilizing UAE Cloud Scanner group are also affected and will be aborted. Our cloud provider has identified the cause of the problem and is working to implement a fix for the issue. We are working closely with our cloud service provider and we will provide periodic updates as our engineers continue working on this issue.

2 Mar 2026 13:04:38 (3 months ago)

Investigating: We are aware of and actively investigating login and performance issues currently impacting all functionality on site UAE01. The issue is related to an ongoing incident with our cloud service provider. We are working closely with our cloud service provider and we will provide periodic updates as our engineers continue working on this issue.

2 Mar 2026 10:57:10 (3 months ago)

Investigating: We are continuing to investigate this issue.

2 Mar 2026 09:57:32 (3 months ago)

Investigating: We are aware of and actively investigating latency issues that are impacting Tenable for users on our UAE site. The issue is related to an ongoing incident with our cloud service provider. We will provide periodic updates as our engineers continue working on this issue.

2 Mar 2026 09:54:48 (3 months ago)

Investigating: We are continuing to investigate this issue.

2 Mar 2026 08:44:04 (3 months ago)

Investigating: We are aware of and actively investigating latency issues that are impacting Tenable.VM for users on our UAE site. We will provide periodic updates as our engineers continue working on this issue.

2 Mar 2026 08:29:00 (3 months ago)

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Tenable Identity Exposure

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Tenable Connect

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Tenable Vulcan Standalone

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Tenable Status

Real-time updates of Tenable issues and outages

Tenable status is Partial Outage

Tenable One

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Tenable Vulnerability Management

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Tenable Vulnerability Management

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