Pagero Service status is Operational

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Pagero Service Pagero Online

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Health OCR Order
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HBS Invoice
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Pagero Online
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Last updated 1 minute ago from official status page. Learn more
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Active Incidents

On behalf of our Partner QNB eFinans
Started 19 Sep 2024 11:03:56 (9 months ago), still ongoing
Incident without Impact
Monitoring
Pagero Online
Pagero Online

Start: Our partner QNB eFinans has a planned maintenance between September 21, 2024 at 00h, and September 22,2024 11:00 UTC

The reports of e-Archive invoice, e-SMM, e-MM, e-Action and ÖKC documents that you will create between 20.09.2024 - 22.09.2024 in our system, will be kept on hold and not be sent until next week, starting from 23.09.2024. Additionally, our TRA Incoming e-Archive Invoice product will not show new incoming invoices between 21.09.2024 - 22.09.2024.

If you have any questions, please contact our Support team

Recently Resolved Incidents

Malfunction in HBS OCR Order / Störung in der HBS OCR Order
Started 23 Jun 2025 06:42:46 (2 days ago), resolved 24 Jun 2025 07:37:14 (22 hours ago)
Major Incident
Resolved
Health OCR Order
HBS Invoice

Unfortunately there is a malfunction in the Health OCR Order & HBS Invoice transmission since 08.00 AM CE(S)T.

We are working hard to find a solution and will inform you as soon as possible as soon as the problem is solved or there is new information about the current status.

If you have any questions, please contact our Support team


leider besteht seit 08:00 CET ein Störung in der Health OCR Order & HBS Invoice Auftrags- und Rechnungsübermittlung.

Wir arbeiten mit Hochdruck an einer Lösung und werden Sie schnellstmöglich informieren, sobald die Störung behoben ist oder es neue Informationen zum aktuellen Stand gibt.

Wenn Sie Fragen haben, wenden Sie sich bitte an unser Support-Team

Pagero Service Outage Survival Guide

A step-by-step guide to help you survive a Pagero Service outage
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    Pagero Service Components

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    Pagero Service Pagero Support Center

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    Pagero Service Pagero Online

    Wed 18
    Thu 19
    Fri 20
    Sat 21
    Sun 22
    Mon 23
    Tue 24
    now
    On behalf of our Partner QNB eFinans
    Started 19 Sep 2024 11:03:56 (9 months ago), still ongoing
    Incident without Impact
    Monitoring
    Pagero Online
    Pagero Online

    Start: Our partner QNB eFinans has a planned maintenance between September 21, 2024 at 00h, and September 22,2024 11:00 UTC

    The reports of e-Archive invoice, e-SMM, e-MM, e-Action and ÖKC documents that you will create between 20.09.2024 - 22.09.2024 in our system, will be kept on hold and not be sent until next week, starting from 23.09.2024. Additionally, our TRA Incoming e-Archive Invoice product will not show new incoming invoices between 21.09.2024 - 22.09.2024.

    If you have any questions, please contact our Support team

    Pagero Service Pagero TMS

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    Pagero Service Pagero Health Solutions

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    Health Center/Health Mobile
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    Hospital Shop
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    Health OCR Order
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    Malfunction in HBS OCR Order / Störung in der HBS OCR Order
    Started 23 Jun 2025 06:42:46 (2 days ago), resolved 24 Jun 2025 07:37:14 (22 hours ago)
    Major Incident
    Resolved
    Health OCR Order
    HBS Invoice

    Unfortunately there is a malfunction in the Health OCR Order & HBS Invoice transmission since 08.00 AM CE(S)T.

    We are working hard to find a solution and will inform you as soon as possible as soon as the problem is solved or there is new information about the current status.

    If you have any questions, please contact our Support team


    leider besteht seit 08:00 CET ein Störung in der Health OCR Order & HBS Invoice Auftrags- und Rechnungsübermittlung.

    Wir arbeiten mit Hochdruck an einer Lösung und werden Sie schnellstmöglich informieren, sobald die Störung behoben ist oder es neue Informationen zum aktuellen Stand gibt.

    Wenn Sie Fragen haben, wenden Sie sich bitte an unser Support-Team

    HBS Invoice
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    Fri 20
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    Mon 23
    Tue 24
    now
    Malfunction in HBS OCR Order / Störung in der HBS OCR Order
    Started 23 Jun 2025 06:42:46 (2 days ago), resolved 24 Jun 2025 07:37:14 (22 hours ago)
    Major Incident
    Resolved
    Health OCR Order
    HBS Invoice

    Unfortunately there is a malfunction in the Health OCR Order & HBS Invoice transmission since 08.00 AM CE(S)T.

    We are working hard to find a solution and will inform you as soon as possible as soon as the problem is solved or there is new information about the current status.

    If you have any questions, please contact our Support team


    leider besteht seit 08:00 CET ein Störung in der Health OCR Order & HBS Invoice Auftrags- und Rechnungsübermittlung.

    Wir arbeiten mit Hochdruck an einer Lösung und werden Sie schnellstmöglich informieren, sobald die Störung behoben ist oder es neue Informationen zum aktuellen Stand gibt.

    Wenn Sie Fragen haben, wenden Sie sich bitte an unser Support-Team

    Aposervice
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    now
    Health Center AS2
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    Health Center SFTP
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    OFTP2
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    Pagero Service Partner

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    Pagero Online
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    On behalf of our Partner QNB eFinans
    Started 19 Sep 2024 11:03:56 (9 months ago), still ongoing
    Incident without Impact
    Monitoring
    Pagero Online
    Pagero Online

    Start: Our partner QNB eFinans has a planned maintenance between September 21, 2024 at 00h, and September 22,2024 11:00 UTC

    The reports of e-Archive invoice, e-SMM, e-MM, e-Action and ÖKC documents that you will create between 20.09.2024 - 22.09.2024 in our system, will be kept on hold and not be sent until next week, starting from 23.09.2024. Additionally, our TRA Incoming e-Archive Invoice product will not show new incoming invoices between 21.09.2024 - 22.09.2024.

    If you have any questions, please contact our Support team