Pagero Service status is Under Maintenance

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Pagero Service Pagero Online

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Pagero Service Partner

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Pagero Online
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Last updated 1 minute ago from official status page. Learn more
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Active Incidents

On behalf of our Partner QNB eFinans
Started 19 Sep 2024 11:03:56 (4 months ago), still ongoing
Incident without Impact
Monitoring
Pagero Online
Pagero Online

Start: Our partner QNB eFinans has a planned maintenance between September 21, 2024 at 00h, and September 22,2024 11:00 UTC

The reports of e-Archive invoice, e-SMM, e-MM, e-Action and ÖKC documents that you will create between 20.09.2024 - 22.09.2024 in our system, will be kept on hold and not be sent until next week, starting from 23.09.2024. Additionally, our TRA Incoming e-Archive Invoice product will not show new incoming invoices between 21.09.2024 - 22.09.2024.

If you have any questions, please contact our Support team

Recently Resolved Incidents

Pagero Online - Outage affecting Document API and visibility of documents in web
Started 17 Jan 2025 07:00:09 (22 hours ago), resolved 17 Jan 2025 09:29:00 (19 hours ago)
Minor Incident
Resolved
Pagero Online

We have identified an issue impacting the Document API and the visibility of certain documents on our new web platform (https://app.pageroonline.com/). Our team is actively working to resolve this matter.

Please note that this issue is limited to document visibility within Pagero Online and when using Document API. Processing of documents continues to operate smoothly without any issues.

As a temporary solution, you may access sent or received documents through our previous web platform (https://www.pageroonline.com/).

If you have any questions, please contact our Support team

Pagero Service Outage Survival Guide

A step-by-step guide to help you survive a Pagero Service outage
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    Pagero Service Components

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    Pagero Service Pagero Support Center

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    Pagero Service Pagero Online

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    On behalf of our Partner QNB eFinans
    Started 19 Sep 2024 11:03:56 (4 months ago), still ongoing
    Incident without Impact
    Monitoring
    Pagero Online
    Pagero Online

    Start: Our partner QNB eFinans has a planned maintenance between September 21, 2024 at 00h, and September 22,2024 11:00 UTC

    The reports of e-Archive invoice, e-SMM, e-MM, e-Action and ÖKC documents that you will create between 20.09.2024 - 22.09.2024 in our system, will be kept on hold and not be sent until next week, starting from 23.09.2024. Additionally, our TRA Incoming e-Archive Invoice product will not show new incoming invoices between 21.09.2024 - 22.09.2024.

    If you have any questions, please contact our Support team

    Pagero Online - Outage affecting Document API and visibility of documents in web
    Started 17 Jan 2025 07:00:09 (22 hours ago), resolved 17 Jan 2025 09:29:00 (19 hours ago)
    Minor Incident
    Resolved
    Pagero Online

    We have identified an issue impacting the Document API and the visibility of certain documents on our new web platform (https://app.pageroonline.com/). Our team is actively working to resolve this matter.

    Please note that this issue is limited to document visibility within Pagero Online and when using Document API. Processing of documents continues to operate smoothly without any issues.

    As a temporary solution, you may access sent or received documents through our previous web platform (https://www.pageroonline.com/).

    If you have any questions, please contact our Support team

    Pagero Service Pagero TMS

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    Pagero Service Pagero Health Solutions

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    Health Center/Health Mobile
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    Hospital Shop
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    Health OCR Order
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    HBS Invoice
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    Aposervice
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    Health Center AS2
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    Health Center SFTP
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    OFTP2
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    Pagero Service Partner

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    Pagero Online
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    On behalf of our Partner QNB eFinans
    Started 19 Sep 2024 11:03:56 (4 months ago), still ongoing
    Incident without Impact
    Monitoring
    Pagero Online
    Pagero Online

    Start: Our partner QNB eFinans has a planned maintenance between September 21, 2024 at 00h, and September 22,2024 11:00 UTC

    The reports of e-Archive invoice, e-SMM, e-MM, e-Action and ÖKC documents that you will create between 20.09.2024 - 22.09.2024 in our system, will be kept on hold and not be sent until next week, starting from 23.09.2024. Additionally, our TRA Incoming e-Archive Invoice product will not show new incoming invoices between 21.09.2024 - 22.09.2024.

    If you have any questions, please contact our Support team

    Pagero Service Alternatives

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    Neteller Merchant Portal
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    Service Disruption-Neteller Merchant Portal
    Started 24 Oct 2024 07:08:15 (3 months ago), still ongoing
    Minor Incident
    Investigating
    Neteller Merchant Portal

    We are investigating potential issue with the service mentioned below and apologize for the impact this might have on your business.

    Further updates will follow.

    MIM Paysafe

    PXP Webhost API
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    PXP Webhost API Service Disruption
    Started 11 Nov 2024 06:27:24 (2 months ago), still ongoing
    Major Incident
    Investigating
    PXP Webhost API

    We are investigating a potential issue with our PXP Webhost API and apologize for the impact this might have on your business.

    Further updates will follow.

    SRO Paysafe

    PXP Webhost API Service Disruption
    Started 1 Oct 2024 15:41:24 (4 months ago), still ongoing
    Major Incident
    Investigating
    PXP Webhost API

    We are investigating a potential issue with our PXP Webhost API and apologize for the impact this might have on your business.

    Further updates will follow.

    SRO Paysafe

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