Gateway Services Status

Resolved: The fix has held since 03:20 UTC and 3D Secure authentication is operating normally. This incident is resolved.

Monitoring: A fix has been implemented for the 3D Secure authentication issues affecting a subset of customers. We are monitoring the results to confirm that authentication is completing successfully. We will post another update once we’ve confirmed the issue is fully resolved.

Investigating: We are continuing to investigate this issue.

Investigating: 3D Secure authentication is experiencing issues for a subset of customers. We are working with our 3DS provider and will post an update as soon as we have more information.

Resolved: The delay affecting batch settlement has been resolved. Our engineers have confirmed that batches are settling as expected and settlement processing is operating normally.

Identified: We have identified the cause of the delay affecting batch settlement and are working to resolve the issue. Some customers may continue to experience delays in settlement and associated funding. We will provide further updates as remediation progresses.

Resolved: All files have been cleared successfully.

Monitoring: Fiserv has completed their maintenance and connectivity has been restored. Pending settlement batches are being submitted, and we are monitoring to confirm that batches are settling as expected.

Identified: Fiserv has confirmed that maintenance on their systems is causing delays in processing settlement batches for First Data platforms. As a result, affected merchants may experience delays in settlement and associated funding. We are in contact with Fiserv and will submit pending settlement batches as soon as their systems are available. We will provide further updates as remediation progresses.

Resolved: All files have been cleared successfully.

Monitoring: Fiserv has completed their maintenance and connectivity has been restored. Pending settlement batches are being submitted, and we are monitoring to confirm that batches are settling as expected.

Identified: Fiserv has confirmed that maintenance on their systems is causing delays in processing settlement batches for First Data platforms. As a result, affected merchants may experience delays in settlement and associated funding. We are in contact with Fiserv and will submit pending settlement batches as soon as their systems are available. We will provide further updates as remediation progresses.

Resolved: All files have been cleared successfully.

Monitoring: Fiserv has completed their maintenance and connectivity has been restored. Pending settlement batches are being submitted, and we are monitoring to confirm that batches are settling as expected.

Identified: Fiserv has confirmed that maintenance on their systems is causing delays in processing settlement batches for First Data platforms. As a result, affected merchants may experience delays in settlement and associated funding. We are in contact with Fiserv and will submit pending settlement batches as soon as their systems are available. We will provide further updates as remediation progresses.

Resolved: All files have been cleared successfully.

Monitoring: Fiserv has completed their maintenance and connectivity has been restored. Pending settlement batches are being submitted, and we are monitoring to confirm that batches are settling as expected.

Identified: Fiserv has confirmed that maintenance on their systems is causing delays in processing settlement batches for First Data platforms. As a result, affected merchants may experience delays in settlement and associated funding. We are in contact with Fiserv and will submit pending settlement batches as soon as their systems are available. We will provide further updates as remediation progresses.