Gateway Services status is Partially Degraded Service

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Gateway Services Transaction API

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Gateway Services Control Panel

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Gateway Services Query API

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Last updated 1 minute ago from official status page. Learn more

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Active Incidents

No active incidents

Recently Resolved Incidents

Connectivity Issues
Started 6 Jul 2026 13:20:50 (20 hours ago), resolved 6 Jul 2026 16:11:41 (17 hours ago)
Minor Incident
Resolved
Transaction API
Query API

We are currently investigating reports of elevated latency. Some users may experience slower than normal response times. Our team is actively investigating the cause and working on a resolution as quickly as possible.

Gateway Services Outage Survival Guide

A step-by-step guide to help you survive a Gateway Services outage
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    Gateway Services Components

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    Gateway Services Transaction API

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    Connectivity Issues
    Started 6 Jul 2026 13:20:50 (20 hours ago), resolved 6 Jul 2026 16:11:41 (17 hours ago)
    Minor Incident
    Resolved
    Transaction API
    Query API

    We are currently investigating reports of elevated latency. Some users may experience slower than normal response times. Our team is actively investigating the cause and working on a resolution as quickly as possible.

    Gateway Services Control Panel

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    Gateway Services Credit Card Processing

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    Gateway Services Electronic Check Processing

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    Gateway Services Query API

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    Connectivity Issues
    Started 6 Jul 2026 13:20:50 (20 hours ago), resolved 6 Jul 2026 16:11:41 (17 hours ago)
    Minor Incident
    Resolved
    Transaction API
    Query API

    We are currently investigating reports of elevated latency. Some users may experience slower than normal response times. Our team is actively investigating the cause and working on a resolution as quickly as possible.

    Gateway Services Customer Support

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    Phone
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    Gateway Services Credit Card Processors

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    First Data Omaha
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    First Data Nashville
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    First Data Nashville North
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    First Data Caribbean
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    First Data Canada
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    Chase Paymentech
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    TSYS
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    Elavon
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    Global Payments
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    Worldpay / Vantiv
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