Gateway Services Status

Resolved: Settlements have been resubmitted successfully and resolved.

Monitoring: We are monitoring a fix that has been pushed for re-submission and awaiting a response from the processor.

Identified: We are actively working towards a resolution on this issue.

Identified: We have identified the issue affecting settlement delay. Our team is actively working toward a resolution as quickly as possible. We appreciate your patience.

Investigating: We are currently investigating a settlement delay. Some customers may be experiencing a delay in funding as a result. Our engineers are working to investigate and resolve the issue.

Resolved: All submitted files have been acknowledged at this time.

Monitoring: We are starting to receive confirmations that files are accepted. Engineering continues to monitor the situation and for all previously posted files to be acknowledged.

Monitoring: Fiserv/FDMS is performing maintenance on its file gateway, and delivered files are not currently being acknowledged.

No ETA has been provided.

Our engineers remain engaged and will provide updates as more information becomes available.

Resolved: All submitted files have been acknowledged at this time.

Monitoring: We are starting to receive confirmations that files are accepted. Engineering continues to monitor the situation and for all previously posted files to be acknowledged.

Monitoring: Fiserv/FDMS is performing maintenance on its file gateway, and delivered files are not currently being acknowledged.

No ETA has been provided.

Our engineers remain engaged and will provide updates as more information becomes available.

Resolved: All submitted files have been acknowledged at this time.

Monitoring: We are starting to receive confirmations that files are accepted. Engineering continues to monitor the situation and for all previously posted files to be acknowledged.

Monitoring: Fiserv/FDMS is performing maintenance on its file gateway, and delivered files are not currently being acknowledged.

No ETA has been provided.

Our engineers remain engaged and will provide updates as more information becomes available.

Resolved: All submitted files have been acknowledged at this time.

Monitoring: We are starting to receive confirmations that files are accepted. Engineering continues to monitor the situation and for all previously posted files to be acknowledged.

Monitoring: Fiserv/FDMS is performing maintenance on its file gateway, and delivered files are not currently being acknowledged.

No ETA has been provided.

Our engineers remain engaged and will provide updates as more information becomes available.

Resolved: This issue has been resolved. All affected settlement batches have been processed, and delayed funds have now been released to merchant accounts.

We apologize for any inconvenience this may have caused.

Identified: We are currently investigating an issue affecting a limited number of settlement batches, which may result in delayed funding for some merchants. We will provide updates as more information becomes available.