Gateway Services status is Operational

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Gateway Services Query API

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Active Incidents

No active incidents

Recently Resolved Incidents

Gateway Errors
Started 11 Feb 2026 07:22:11 (3 days ago), resolved 11 Feb 2026 07:31:37 (3 days ago)
Incident without Impact
Resolved
Query API

We are currently investigating an increase in errors affecting the web app. Our team is working to identify the cause and restore normal performance.

Gateway Errors
Started 10 Feb 2026 17:25:14 (4 days ago), resolved 10 Feb 2026 20:45:18 (4 days ago)
Minor Incident
Resolved
Query API

We are currently investigating an increase in errors affecting the web app. Our team is working to identify the cause and restore normal performance.

Gateway Services Outage Survival Guide

A step-by-step guide to help you survive a Gateway Services outage
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    Gateway Services Components

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    Gateway Services Transaction API

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    Gateway Services Control Panel

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    Gateway Services Credit Card Processing

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    Gateway Services Electronic Check Processing

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    Gateway Services Query API

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    Gateway Errors
    Started 10 Feb 2026 17:25:14 (4 days ago), resolved 10 Feb 2026 20:45:18 (4 days ago)
    Minor Incident
    Resolved
    Query API

    We are currently investigating an increase in errors affecting the web app. Our team is working to identify the cause and restore normal performance.

    Gateway Errors
    Started 11 Feb 2026 07:22:11 (3 days ago), resolved 11 Feb 2026 07:31:37 (3 days ago)
    Incident without Impact
    Resolved
    Query API

    We are currently investigating an increase in errors affecting the web app. Our team is working to identify the cause and restore normal performance.

    Gateway Services Customer Support

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    Phone
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    Gateway Services Credit Card Processors

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    First Data Omaha
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    First Data Nashville
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    First Data Nashville North
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    First Data Caribbean
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    First Data Canada
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    Chase Paymentech
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    TSYS
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    Elavon
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    Global Payments
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    Worldpay / Vantiv
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