Gateway Services status is Operational

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Gateway Services Transaction API

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Gateway Services Credit Card Processing

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Last updated 1 minute ago from official status page. Learn more

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Active Incidents

No active incidents

Recently Resolved Incidents

Shopify processing errors
Started 11 Nov 2026 17:47:51 (3 days ago), resolved 11 Nov 2026 18:30:01 (3 days ago)
Major Incident
Resolved
Credit Card Processing

Engineers are investigating errors processing transactions via the Shopify platform.

Transaction Reporting Issues
Started 10 Nov 2026 13:35:33 (4 days ago), resolved 10 Nov 2026 16:03:50 (4 days ago)
Minor Incident
Resolved
Transaction API

We are currently investigating reports of issues affecting embedding reporting. Our engineers are investigating and will provide further updates as more information becomes available.

Gateway Services Outage Survival Guide

A step-by-step guide to help you survive a Gateway Services outage
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    Gateway Services Components

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    Gateway Services Transaction API

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    now
    Transaction Reporting Issues
    Started 10 Nov 2026 13:35:33 (4 days ago), resolved 10 Nov 2026 16:03:50 (4 days ago)
    Minor Incident
    Resolved
    Transaction API

    We are currently investigating reports of issues affecting embedding reporting. Our engineers are investigating and will provide further updates as more information becomes available.

    Gateway Services Control Panel

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    Gateway Services Credit Card Processing

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    now
    Shopify processing errors
    Started 11 Nov 2026 17:47:51 (3 days ago), resolved 11 Nov 2026 18:30:01 (3 days ago)
    Major Incident
    Resolved
    Credit Card Processing

    Engineers are investigating errors processing transactions via the Shopify platform.

    Gateway Services Electronic Check Processing

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    Gateway Services Query API

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    Gateway Services Customer Support

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    Phone
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    Gateway Services Credit Card Processors

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    First Data Omaha
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    First Data Nashville
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    First Data Nashville North
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    First Data Caribbean
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    First Data Canada
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    Chase Paymentech
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    TSYS
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    Elavon
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    Global Payments
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    Worldpay / Vantiv
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