Gateway Services Status
Real-time updates of Gateway Services issues and outages
Gateway Services status is Operational
Gateway Services Transaction API
Gateway Services Control Panel
Gateway Services Credit Card Processing
Gateway Services Electronic Check Processing
Gateway Services Query API
Phone
First Data Omaha
You're checking on Gateway Services - but is your own site converting?
Outages aren't the only thing that costs you visitors.
Get a visual audit that shows exactly where your site loses conversions.
Free, takes 2 minutes.
Active Incidents
No active incidents
Recently Resolved Incidents
We are currently investigating a possible service incident that may be impacting one or more functions of the Gateway. Some customers may be experiencing service issues as a result. Our engineers are working to investigate and resolve the issue.
We are currently seeing elevated email delivery failures to Microsoft-managed email domains, including outlook.com, hotmail.com, msn.com, and related services.
Password reset emails, OTP codes, device codes, settlement reports, and transaction receipts sent to these domains may be impacted. The issue currently appears limited to Microsoft's consumer (free) email services, with Microsoft 365 (O365) accounts remaining unaffected, as are many other reputable senders. This is related to Microsoft-side filtering controls and is not specific to our email configuration.
As a temporary workaround, we recommend using an alternate, non-Microsoft email provider where possible.
We have opened a support case with Microsoft and are actively monitoring the situation. At this time, we do not have an estimated time frame for resolution, and will update when the issue has been resolved.
Engineers are investigate settlement delays on the First Data Nashville North platform.
Gateway Services Outage Survival Guide
Gateway Services Components
Gateway Services Transaction API
We are currently investigating a possible service incident that may be impacting one or more functions of the Gateway. Some customers may be experiencing service issues as a result. Our engineers are working to investigate and resolve the issue.
Gateway Services Control Panel
We are currently investigating a possible service incident that may be impacting one or more functions of the Gateway. Some customers may be experiencing service issues as a result. Our engineers are working to investigate and resolve the issue.
We are currently seeing elevated email delivery failures to Microsoft-managed email domains, including outlook.com, hotmail.com, msn.com, and related services.
Password reset emails, OTP codes, device codes, settlement reports, and transaction receipts sent to these domains may be impacted. The issue currently appears limited to Microsoft's consumer (free) email services, with Microsoft 365 (O365) accounts remaining unaffected, as are many other reputable senders. This is related to Microsoft-side filtering controls and is not specific to our email configuration.
As a temporary workaround, we recommend using an alternate, non-Microsoft email provider where possible.
We have opened a support case with Microsoft and are actively monitoring the situation. At this time, we do not have an estimated time frame for resolution, and will update when the issue has been resolved.
Gateway Services Credit Card Processing
We are currently investigating a possible service incident that may be impacting one or more functions of the Gateway. Some customers may be experiencing service issues as a result. Our engineers are working to investigate and resolve the issue.
Gateway Services Electronic Check Processing
We are currently investigating a possible service incident that may be impacting one or more functions of the Gateway. Some customers may be experiencing service issues as a result. Our engineers are working to investigate and resolve the issue.
Gateway Services Query API
We are currently investigating a possible service incident that may be impacting one or more functions of the Gateway. Some customers may be experiencing service issues as a result. Our engineers are working to investigate and resolve the issue.
Gateway Services Customer Support
Phone
We are currently investigating a possible service incident that may be impacting one or more functions of the Gateway. Some customers may be experiencing service issues as a result. Our engineers are working to investigate and resolve the issue.
Gateway Services Credit Card Processors
First Data Omaha
We are currently investigating a possible service incident that may be impacting one or more functions of the Gateway. Some customers may be experiencing service issues as a result. Our engineers are working to investigate and resolve the issue.
First Data Nashville
We are currently investigating a possible service incident that may be impacting one or more functions of the Gateway. Some customers may be experiencing service issues as a result. Our engineers are working to investigate and resolve the issue.
First Data Nashville North
We are currently investigating a possible service incident that may be impacting one or more functions of the Gateway. Some customers may be experiencing service issues as a result. Our engineers are working to investigate and resolve the issue.
Engineers are investigate settlement delays on the First Data Nashville North platform.
First Data Caribbean
We are currently investigating a possible service incident that may be impacting one or more functions of the Gateway. Some customers may be experiencing service issues as a result. Our engineers are working to investigate and resolve the issue.
First Data Canada
We are currently investigating a possible service incident that may be impacting one or more functions of the Gateway. Some customers may be experiencing service issues as a result. Our engineers are working to investigate and resolve the issue.
Chase Paymentech
We are currently investigating a possible service incident that may be impacting one or more functions of the Gateway. Some customers may be experiencing service issues as a result. Our engineers are working to investigate and resolve the issue.
TSYS
We are currently investigating a possible service incident that may be impacting one or more functions of the Gateway. Some customers may be experiencing service issues as a result. Our engineers are working to investigate and resolve the issue.
Elavon
We are currently investigating a possible service incident that may be impacting one or more functions of the Gateway. Some customers may be experiencing service issues as a result. Our engineers are working to investigate and resolve the issue.
Global Payments
We are currently investigating a possible service incident that may be impacting one or more functions of the Gateway. Some customers may be experiencing service issues as a result. Our engineers are working to investigate and resolve the issue.
Worldpay / Vantiv
We are currently investigating a possible service incident that may be impacting one or more functions of the Gateway. Some customers may be experiencing service issues as a result. Our engineers are working to investigate and resolve the issue.