Gateway Services Status

Resolved: We are seeing stability. This issue is now resolved.

Monitoring: We have applied a fix, and the merchant control panel is recovering. Some merchants may have been logged out and may need to log in again. API transaction processing has also stabilized. We are monitoring closely and will post another update once service is fully restored.

Identified: We are continuing to work on a fix for this issue.

Identified: We have identified a possible service incident that may have impacted one or more functions of the Gateway for a brief moment. Some customers may have experienced service issues as a result. Our engineers are monitoring the current issues.

Resolved: We are seeing stability. This issue is now resolved.

Monitoring: We have applied a fix, and the merchant control panel is recovering. Some merchants may have been logged out and may need to log in again. API transaction processing has also stabilized. We are monitoring closely and will post another update once service is fully restored.

Identified: We are continuing to work on a fix for this issue.

Identified: We have identified a possible service incident that may have impacted one or more functions of the Gateway for a brief moment. Some customers may have experienced service issues as a result. Our engineers are monitoring the current issues.

Resolved: There have been no additional electronic check processing errors since 3:10 CDT. Errors occurred from 11:45 PM - 3:10 AM CDT.

Investigating: Engineers are investigating intermittent error responses during electronic check processing since 11:45 PM CDT.

Resolved: Fiserv has finished sending response files for all outstanding First Data batches.

Investigating: Engineers are investigating with Fiserv to identify the cause of delayed responses for some First Data batches.