Gateway Services Status

Resolved: No further issues have been observed.

Monitoring: At this time we have observed constant stability for approximately the past hour. No additional changes are anticipated, but engineers remain closely engaged and monitoring.

Monitoring: We have deployed another change to prevent additional device reconnects. Our team of engineers continue to be engaged and actively monitor.

Monitoring: At this time we are seeing recovery in the US Region of device based traffic and transactions. Engineers are actively monitoring device connections and connection lifetimes

Monitoring: At this time we are seeing recovery in the US Region of device based traffic and transactions. Engineers are actively monitoring device connections and connection lifetimes.

Identified: Engineers have identified potential cause and have deployed a mitigation. We are seeing early signs of recovery for terminal devices

Investigating: We are currently investigating a potential service incident that may be impacting one or more functions of the Payment Gateway. Some customers may be experiencing service issues as a result. Our engineers are working to investigate and resolve the issue.