Gateway Services status is Operational

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Gateway Services Transaction API

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Gateway Services Control Panel

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Gateway Services Query API

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Last updated 1 minute ago from official status page. Learn more

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Active Incidents

No active incidents

Recently Resolved Incidents

Collect Checkout
Started 9 Jul 2026 03:00:35 (2 days ago), resolved 9 Jul 2026 19:11:07 (1 day ago)
Major Incident
Resolved
Control Panel

We are currently investigating issues with collect checkout. Users may experience seeing "this cart is not valid" error when using collect checkout links. Our team is actively investigating the cause and working on a resolution as quickly as possible.

Connectivity Issues
Started 6 Jul 2026 13:20:50 (4 days ago), resolved 6 Jul 2026 16:11:41 (4 days ago)
Minor Incident
Resolved
Transaction API
Query API

We are currently investigating reports of elevated latency. Some users may experience slower than normal response times. Our team is actively investigating the cause and working on a resolution as quickly as possible.

Gateway Services Outage Survival Guide

A step-by-step guide to help you survive a Gateway Services outage
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    Gateway Services Components

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    Gateway Services Transaction API

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    now
    Connectivity Issues
    Started 6 Jul 2026 13:20:50 (4 days ago), resolved 6 Jul 2026 16:11:41 (4 days ago)
    Minor Incident
    Resolved
    Transaction API
    Query API

    We are currently investigating reports of elevated latency. Some users may experience slower than normal response times. Our team is actively investigating the cause and working on a resolution as quickly as possible.

    Gateway Services Control Panel

    Fri 3
    Sat 4
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    Tue 7
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    Thu 9
    now
    Collect Checkout
    Started 9 Jul 2026 03:00:35 (2 days ago), resolved 9 Jul 2026 19:11:07 (1 day ago)
    Major Incident
    Resolved
    Control Panel

    We are currently investigating issues with collect checkout. Users may experience seeing "this cart is not valid" error when using collect checkout links. Our team is actively investigating the cause and working on a resolution as quickly as possible.

    Gateway Services Credit Card Processing

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    Gateway Services Electronic Check Processing

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    Gateway Services Query API

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    now
    Connectivity Issues
    Started 6 Jul 2026 13:20:50 (4 days ago), resolved 6 Jul 2026 16:11:41 (4 days ago)
    Minor Incident
    Resolved
    Transaction API
    Query API

    We are currently investigating reports of elevated latency. Some users may experience slower than normal response times. Our team is actively investigating the cause and working on a resolution as quickly as possible.

    Gateway Services Customer Support

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    Phone
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    Gateway Services Credit Card Processors

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    First Data Omaha
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    First Data Nashville
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    First Data Nashville North
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    First Data Caribbean
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    First Data Canada
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    Chase Paymentech
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    TSYS
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    Elavon
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    Global Payments
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    Worldpay / Vantiv
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