
Gateway Services Status
Real-time updates of Gateway Services issues and outages
Gateway Services status is Operational
Gateway Services Control Panel
Worldpay / Vantiv
Active Incidents
We are currently seeing elevated email delivery failures to Microsoft-managed email domains, including outlook.com, hotmail.com, msn.com, and related services.
Password reset emails, OTP codes, device codes, settlement reports, and transaction receipts sent to these domains may be impacted. The issue currently appears limited to Microsoft's consumer (free) email services, with Microsoft 365 (O365) accounts remaining unaffected, as are many other reputable senders. This is related to Microsoft-side filtering controls and is not specific to our email configuration.
As a temporary workaround, we recommend using an alternate, non-Microsoft email provider where possible.
We have opened a support case with Microsoft and are actively monitoring the situation. At this time, we do not have an estimated time frame for resolution, and will update when the issue has been resolved.
Recently Resolved Incidents
Settlements are currently delayed on the Worldpay eCommerce (formerly Litle) platform. Engineers are investigating.
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Gateway Services Control Panel
We are currently seeing elevated email delivery failures to Microsoft-managed email domains, including outlook.com, hotmail.com, msn.com, and related services.
Password reset emails, OTP codes, device codes, settlement reports, and transaction receipts sent to these domains may be impacted. The issue currently appears limited to Microsoft's consumer (free) email services, with Microsoft 365 (O365) accounts remaining unaffected, as are many other reputable senders. This is related to Microsoft-side filtering controls and is not specific to our email configuration.
As a temporary workaround, we recommend using an alternate, non-Microsoft email provider where possible.
We have opened a support case with Microsoft and are actively monitoring the situation. At this time, we do not have an estimated time frame for resolution, and will update when the issue has been resolved.
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First Data Omaha
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First Data Caribbean
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Chase Paymentech
TSYS
Elavon
Global Payments
Worldpay / Vantiv
Settlements are currently delayed on the Worldpay eCommerce (formerly Litle) platform. Engineers are investigating.