Gateway Services status is Operational

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Gateway Services Query API

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TSYS
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Active Incidents

No active incidents

Recently Resolved Incidents

Query API errors
Started 10 Jan 2025 04:22:58 (5 days ago), resolved 10 Jan 2025 05:04:20 (5 days ago)
Major Incident
Resolved
Query API

Engineers are currently investigating limited availability of the Query API.

TSYS processing
Started 9 Jan 2025 20:19:07 (6 days ago), resolved 9 Jan 2025 20:33:26 (6 days ago)
Major Incident
Resolved
TSYS

We are currently monitoring transactions on the TSYS platform. Transactions timed out between 2:09:52 and 2:11:11 PM CDT.

Gateway Services Outage Survival Guide

A step-by-step guide to help you survive a Gateway Services outage
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    Gateway Services Components

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    Gateway Services Transaction API

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    Gateway Services Control Panel

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    Gateway Services Credit Card Processing

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    now

    Gateway Services Electronic Check Processing

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    Gateway Services Query API

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    now
    Query API errors
    Started 10 Jan 2025 04:22:58 (5 days ago), resolved 10 Jan 2025 05:04:20 (5 days ago)
    Major Incident
    Resolved
    Query API

    Engineers are currently investigating limited availability of the Query API.

    Gateway Services Customer Support

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    Phone
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    Gateway Services Credit Card Processors

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    First Data Omaha
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    First Data Nashville
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    First Data Nashville North
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    First Data Caribbean
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    First Data Canada
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    Chase Paymentech
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    TSYS
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    TSYS processing
    Started 9 Jan 2025 20:19:07 (6 days ago), resolved 9 Jan 2025 20:33:26 (6 days ago)
    Major Incident
    Resolved
    TSYS

    We are currently monitoring transactions on the TSYS platform. Transactions timed out between 2:09:52 and 2:11:11 PM CDT.

    Elavon
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    Global Payments
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    Worldpay / Vantiv
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    Gateway Services Alternatives

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    Nets Easy Checkout

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    Disturbance on MitID - INC0669278
    Started 24 Sep 2024 07:04:36 (4 months ago), still ongoing
    Minor Incident
    Monitoring
    Nets Easy Checkout

    We investigating an issue with elevated rejections on Nets Easy using MitID.

    See all
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    Neteller Merchant Portal
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    Service Disruption-Neteller Merchant Portal
    Started 24 Oct 2024 07:08:15 (3 months ago), still ongoing
    Minor Incident
    Investigating
    Neteller Merchant Portal

    We are investigating potential issue with the service mentioned below and apologize for the impact this might have on your business.

    Further updates will follow.

    MIM Paysafe

    PXP Webhost API
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    PXP Webhost API Service Disruption
    Started 11 Nov 2024 06:27:24 (2 months ago), still ongoing
    Major Incident
    Investigating
    PXP Webhost API

    We are investigating a potential issue with our PXP Webhost API and apologize for the impact this might have on your business.

    Further updates will follow.

    SRO Paysafe

    PXP Webhost API Service Disruption
    Started 1 Oct 2024 15:41:24 (4 months ago), still ongoing
    Major Incident
    Investigating
    PXP Webhost API

    We are investigating a potential issue with our PXP Webhost API and apologize for the impact this might have on your business.

    Further updates will follow.

    SRO Paysafe

    See all
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