Solaris status is Operational

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Active Incidents

No active incidents

Recently Resolved Incidents

UNPLANNED OUTAGE FOR POSTBOX SERVICE
Started 30 Mar 2025 23:11:46 (2 days ago), resolved 31 Mar 2025 14:10:25 (2 days ago)
Incident without Impact
Resolved
Other

An unplanned outage with PostBox service has been identified, which may impact the ability to retrieve documents using our services. Our team is actively working to restore the impacted service as soon as possible.

Partner Impact: • Partners may experience HTTP 500 status error code while retrieving documents

Customer Impact • Customers may experience issues with accessing documents via Web or APP

Disclaimer: Actual customer impact may vary, depending on each Partner's implementation of Solarisbank API services.

Impacted endpoints:

We apologize for any inconveniences this outage may have caused. In case of any questions or concerns, please contact us by sending an email at [email protected] or through our dedicated ticketing platform.

Solaris Outage Survival Guide

A step-by-step guide to help you survive a Solaris outage
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    Solaris Components

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    UNPLANNED OUTAGE FOR POSTBOX SERVICE
    Started 30 Mar 2025 23:11:46 (2 days ago), resolved 31 Mar 2025 14:10:25 (2 days ago)
    Incident without Impact
    Resolved
    Other

    An unplanned outage with PostBox service has been identified, which may impact the ability to retrieve documents using our services. Our team is actively working to restore the impacted service as soon as possible.

    Partner Impact: • Partners may experience HTTP 500 status error code while retrieving documents

    Customer Impact • Customers may experience issues with accessing documents via Web or APP

    Disclaimer: Actual customer impact may vary, depending on each Partner's implementation of Solarisbank API services.

    Impacted endpoints:

    We apologize for any inconveniences this outage may have caused. In case of any questions or concerns, please contact us by sending an email at [email protected] or through our dedicated ticketing platform.