Solaris status is Operational

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Solaris Cards

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Solaris Digital Banking

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Solaris Identification

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Solaris Payments

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Last updated 1 minute ago from official status page. Learn more

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Active Incidents

No active incidents

Recently Resolved Incidents

ELEVATED ERROR RATES ON MULTIPLE API ENDPOINTS
Started 5 Aug 2026 17:35:33 (7 days ago), resolved 5 Aug 2026 19:37:46 (7 days ago)
Incident without Impact
Resolved
Cards
Digital Banking
Identification
Payments

We would like to inform you that we have experienced 5XXs API error messages to be returned on multiple API endpoints to our Partners between 18:38 CEST - 19:12 CEST 05.08.2026. In the mean time we are monitoring relevant service to ensure that it's operating within normal levels.

Partner Impact:

• Partners who initiated calls to Solaris endpoints during outage time would have experienced errors.

Customer Impact:

• Customers might experienced error messages while attempting different actions on partners side which dependancy on Solaris end-points.

Disclaimer: Actual customer impact may vary, depending on each Partner's implementation of Solaris SE API services.

API Reference Documentation:

Partners/Customers attempting to use the services associated to the endpoints would have been presented with either generic error messages or specific to each Partner's implementation of the endpoint/s.

We will share more details on the error after further investigation is performed.

In case of any questions or concerns, please contact us by sending an email at [email protected] or through our dedicated ticketing platform.

Solaris Outage Survival Guide

A step-by-step guide to help you survive a Solaris outage
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    Solaris Components

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    Solaris Authentication

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    Solaris B2C Banking

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    Solaris Cards

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    ELEVATED ERROR RATES ON MULTIPLE API ENDPOINTS
    Started 5 Aug 2026 17:35:33 (7 days ago), resolved 5 Aug 2026 19:37:46 (7 days ago)
    Incident without Impact
    Resolved
    Cards
    Digital Banking
    Identification
    Payments

    We would like to inform you that we have experienced 5XXs API error messages to be returned on multiple API endpoints to our Partners between 18:38 CEST - 19:12 CEST 05.08.2026. In the mean time we are monitoring relevant service to ensure that it's operating within normal levels.

    Partner Impact:

    • Partners who initiated calls to Solaris endpoints during outage time would have experienced errors.

    Customer Impact:

    • Customers might experienced error messages while attempting different actions on partners side which dependancy on Solaris end-points.

    Disclaimer: Actual customer impact may vary, depending on each Partner's implementation of Solaris SE API services.

    API Reference Documentation:

    Partners/Customers attempting to use the services associated to the endpoints would have been presented with either generic error messages or specific to each Partner's implementation of the endpoint/s.

    We will share more details on the error after further investigation is performed.

    In case of any questions or concerns, please contact us by sending an email at [email protected] or through our dedicated ticketing platform.

    Solaris Digital Banking

    Wed 5
    Thu 6
    Fri 7
    Sat 8
    Sun 9
    Mon 10
    Tue 11
    now
    ELEVATED ERROR RATES ON MULTIPLE API ENDPOINTS
    Started 5 Aug 2026 17:35:33 (7 days ago), resolved 5 Aug 2026 19:37:46 (7 days ago)
    Incident without Impact
    Resolved
    Cards
    Digital Banking
    Identification
    Payments

    We would like to inform you that we have experienced 5XXs API error messages to be returned on multiple API endpoints to our Partners between 18:38 CEST - 19:12 CEST 05.08.2026. In the mean time we are monitoring relevant service to ensure that it's operating within normal levels.

    Partner Impact:

    • Partners who initiated calls to Solaris endpoints during outage time would have experienced errors.

    Customer Impact:

    • Customers might experienced error messages while attempting different actions on partners side which dependancy on Solaris end-points.

    Disclaimer: Actual customer impact may vary, depending on each Partner's implementation of Solaris SE API services.

    API Reference Documentation:

    Partners/Customers attempting to use the services associated to the endpoints would have been presented with either generic error messages or specific to each Partner's implementation of the endpoint/s.

    We will share more details on the error after further investigation is performed.

    In case of any questions or concerns, please contact us by sending an email at [email protected] or through our dedicated ticketing platform.

    Solaris Identification

    Wed 5
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    Fri 7
    Sat 8
    Sun 9
    Mon 10
    Tue 11
    now
    ELEVATED ERROR RATES ON MULTIPLE API ENDPOINTS
    Started 5 Aug 2026 17:35:33 (7 days ago), resolved 5 Aug 2026 19:37:46 (7 days ago)
    Incident without Impact
    Resolved
    Cards
    Digital Banking
    Identification
    Payments

    We would like to inform you that we have experienced 5XXs API error messages to be returned on multiple API endpoints to our Partners between 18:38 CEST - 19:12 CEST 05.08.2026. In the mean time we are monitoring relevant service to ensure that it's operating within normal levels.

    Partner Impact:

    • Partners who initiated calls to Solaris endpoints during outage time would have experienced errors.

    Customer Impact:

    • Customers might experienced error messages while attempting different actions on partners side which dependancy on Solaris end-points.

    Disclaimer: Actual customer impact may vary, depending on each Partner's implementation of Solaris SE API services.

    API Reference Documentation:

    Partners/Customers attempting to use the services associated to the endpoints would have been presented with either generic error messages or specific to each Partner's implementation of the endpoint/s.

    We will share more details on the error after further investigation is performed.

    In case of any questions or concerns, please contact us by sending an email at [email protected] or through our dedicated ticketing platform.

    Solaris Lending

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    now

    Solaris Payments

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    Tue 11
    now
    ELEVATED ERROR RATES ON MULTIPLE API ENDPOINTS
    Started 5 Aug 2026 17:35:33 (7 days ago), resolved 5 Aug 2026 19:37:46 (7 days ago)
    Incident without Impact
    Resolved
    Cards
    Digital Banking
    Identification
    Payments

    We would like to inform you that we have experienced 5XXs API error messages to be returned on multiple API endpoints to our Partners between 18:38 CEST - 19:12 CEST 05.08.2026. In the mean time we are monitoring relevant service to ensure that it's operating within normal levels.

    Partner Impact:

    • Partners who initiated calls to Solaris endpoints during outage time would have experienced errors.

    Customer Impact:

    • Customers might experienced error messages while attempting different actions on partners side which dependancy on Solaris end-points.

    Disclaimer: Actual customer impact may vary, depending on each Partner's implementation of Solaris SE API services.

    API Reference Documentation:

    Partners/Customers attempting to use the services associated to the endpoints would have been presented with either generic error messages or specific to each Partner's implementation of the endpoint/s.

    We will share more details on the error after further investigation is performed.

    In case of any questions or concerns, please contact us by sending an email at [email protected] or through our dedicated ticketing platform.

    Solaris Other

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