
Solaris Status
Real-time updates of Solaris issues and outages
Solaris status is Operational
Solaris Cards
Solaris Digital Banking
Solaris Identification
Active Incidents
No active incidents
Recently Resolved Incidents
An unplanned partial outage has been observed impacting the person creation resulting in elevated API error rates has been mitigated. Services have been restored and are being monitored in order to ensure all operations are running within normal service levels.
Partner Impact:
Partners may encounter increased 5XX error responses while calling the following API endpoint:
POST /v1/persons
Customer Impact: End users may experience error messages during the onboarding process, potentially affecting the creation of new person resources.
Disclaimer: Actual customer impact may vary depending on each partner's implementation of Solaris SE API services.
API Reference Documentation: For more information about the impacted endpoint, please refer to the following documentation:
https://docs.solarisgroup.com/api-reference/onboarding/persons/persons/paths/~1v1~1persons/post
We apologize for any inconvenience this outage may have caused.
If you have any questions or concerns, please contact us via email at [email protected] or through our dedicated ticketing platform.
We have identified elevated 5XXs API error messages to be returned on multiple API endpoints to our Partners
Partners/Customers attempting to use the services associated to the endpoints would have been presented with either generic error messages or specific to each Partner's implementation of the endpoint/s.
We will share more details on the error after further investigation is performed.
In case of any questions or concerns, please contact us by sending an email at [email protected] or through our dedicated ticketing platform.
Solaris Outage Survival Guide
Solaris Components
Solaris Authentication
Solaris B2C Banking
Solaris Cards
We have identified elevated 5XXs API error messages to be returned on multiple API endpoints to our Partners
Partners/Customers attempting to use the services associated to the endpoints would have been presented with either generic error messages or specific to each Partner's implementation of the endpoint/s.
We will share more details on the error after further investigation is performed.
In case of any questions or concerns, please contact us by sending an email at [email protected] or through our dedicated ticketing platform.
Solaris Digital Banking
We have identified elevated 5XXs API error messages to be returned on multiple API endpoints to our Partners
Partners/Customers attempting to use the services associated to the endpoints would have been presented with either generic error messages or specific to each Partner's implementation of the endpoint/s.
We will share more details on the error after further investigation is performed.
In case of any questions or concerns, please contact us by sending an email at [email protected] or through our dedicated ticketing platform.
An unplanned partial outage has been observed impacting the person creation resulting in elevated API error rates has been mitigated. Services have been restored and are being monitored in order to ensure all operations are running within normal service levels.
Partner Impact:
Partners may encounter increased 5XX error responses while calling the following API endpoint:
POST /v1/persons
Customer Impact: End users may experience error messages during the onboarding process, potentially affecting the creation of new person resources.
Disclaimer: Actual customer impact may vary depending on each partner's implementation of Solaris SE API services.
API Reference Documentation: For more information about the impacted endpoint, please refer to the following documentation:
https://docs.solarisgroup.com/api-reference/onboarding/persons/persons/paths/~1v1~1persons/post
We apologize for any inconvenience this outage may have caused.
If you have any questions or concerns, please contact us via email at [email protected] or through our dedicated ticketing platform.
Solaris Identification
We have identified elevated 5XXs API error messages to be returned on multiple API endpoints to our Partners
Partners/Customers attempting to use the services associated to the endpoints would have been presented with either generic error messages or specific to each Partner's implementation of the endpoint/s.
We will share more details on the error after further investigation is performed.
In case of any questions or concerns, please contact us by sending an email at [email protected] or through our dedicated ticketing platform.