BitMEX Status
Real-time updates of BitMEX issues and outages
BitMEX status is Under Maintenance
Web Frontend
Deposits / Withdrawals
BitMEX Testnet
REST API
WebSocket API
Web Frontend
Trading Engine
Active Incidents
Testnet will be undergoing maintenance between 11th of September and 18th of September, which may result in intermittent availability.
This maintenance is essential to enhance our services and ensure a better experience for you.
We appreciate your patience during this time. Please check back regularly, and we will do our best to minimize any disruptions. Thank you for your understanding!
Recently Resolved Incidents
We have identified an issue that is preventing users from logging into the BitMEX website
We are working on implementing a fix and will publish updates as necessary. The platform remains available to logged in users and via our API and our mobile app.
We remind our customers that all funds are safe and we apologise for any inconvenience. If you have any additional questions, please contact Support.
We have identified an issue that is preventing deposits to and withdrawals from BitMEX to be processed.
We remind our customers that all funds are safe and deposits will be credited once this issue is resolved.​ We are working on implementing a fix and will provide any updates here.
If you have any additional questions, please contact Support here: https://www.bitmex.com/contact
BitMEX Outage Survival Guide
BitMEX Components
BitMEX.com
REST API
WebSocket API
Web Frontend
We have identified an issue that is preventing users from logging into the BitMEX website
We are working on implementing a fix and will publish updates as necessary. The platform remains available to logged in users and via our API and our mobile app.
We remind our customers that all funds are safe and we apologise for any inconvenience. If you have any additional questions, please contact Support.
Mobile App
Trading Engine
Options
Deposits / Withdrawals
We have identified an issue that is preventing deposits to and withdrawals from BitMEX to be processed.
We remind our customers that all funds are safe and deposits will be credited once this issue is resolved.​ We are working on implementing a fix and will provide any updates here.
If you have any additional questions, please contact Support here: https://www.bitmex.com/contact
Identity Verifications
BitMEX Testnet
REST API
Testnet will be undergoing maintenance between 11th of September and 18th of September, which may result in intermittent availability.
This maintenance is essential to enhance our services and ensure a better experience for you.
We appreciate your patience during this time. Please check back regularly, and we will do our best to minimize any disruptions. Thank you for your understanding!
WebSocket API
Testnet will be undergoing maintenance between 11th of September and 18th of September, which may result in intermittent availability.
This maintenance is essential to enhance our services and ensure a better experience for you.
We appreciate your patience during this time. Please check back regularly, and we will do our best to minimize any disruptions. Thank you for your understanding!
Web Frontend
Testnet will be undergoing maintenance between 11th of September and 18th of September, which may result in intermittent availability.
This maintenance is essential to enhance our services and ensure a better experience for you.
We appreciate your patience during this time. Please check back regularly, and we will do our best to minimize any disruptions. Thank you for your understanding!
Trading Engine
Testnet will be undergoing maintenance between 11th of September and 18th of September, which may result in intermittent availability.
This maintenance is essential to enhance our services and ensure a better experience for you.
We appreciate your patience during this time. Please check back regularly, and we will do our best to minimize any disruptions. Thank you for your understanding!
Options
Testnet will be undergoing maintenance between 11th of September and 18th of September, which may result in intermittent availability.
This maintenance is essential to enhance our services and ensure a better experience for you.
We appreciate your patience during this time. Please check back regularly, and we will do our best to minimize any disruptions. Thank you for your understanding!
Deposits / Withdrawals
Testnet will be undergoing maintenance between 11th of September and 18th of September, which may result in intermittent availability.
This maintenance is essential to enhance our services and ensure a better experience for you.
We appreciate your patience during this time. Please check back regularly, and we will do our best to minimize any disruptions. Thank you for your understanding!
BitMEX Miscellaneous
Blog
E-mails & Notifications delivery
Customer Support
Cloudflare (Dublin, Ireland)
BitMEX Alternatives
Gemini Exchange REST API
Customers using market data APIs may experience temporary connection issues. All customer funds remain secure. We will be sure to update this page with more information as it becomes available.
Gemini Exchange FIX API
Customers using market data APIs may experience temporary connection issues. All customer funds remain secure. We will be sure to update this page with more information as it becomes available.
Uphold Deposits & Withdrawals
Despite Casper recently restarting their blockchain following a fix for an earlier exploit, deposits and withdrawals of CSPR remain suspended on most venues, including Uphold, so trading remains limited.
This suspension is likely to remain in place until there is confidence in the fix.
Our team is closely monitoring the situation and awaiting updates from the Casper Foundation to ensure we can move as quickly and securely as possible.
Due to a security concern on the Nexera Network the chain is currently halted. As such NXRA deposits and withdrawals are disabled. Team is monitoring with the Nexera Foundation to resume regular processing.
