BitMEX status is Operational

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Last updated 1 minute ago from official status page. Learn more
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Active Incidents

No active incidents

Recently Resolved Incidents

Index values not updating
Started 14 Jan 2025 08:03:28 (4 days ago), resolved 14 Jan 2025 08:23:56 (4 days ago)
Incident without Impact
Resolved
Trading Engine

We have identified what’s causing the BitMEX index values to not update. We are implementing a fix and we remind our users that all funds are safe. Please, contact Support with additional questions. We will publish updates as needed

BitMEX Outage Survival Guide

A step-by-step guide to help you survive a BitMEX outage
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    BitMEX Components

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    BitMEX.com

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    REST API
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    WebSocket API
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    Web Frontend
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    Mobile App
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    Trading Engine
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    Index values not updating
    Started 14 Jan 2025 08:03:28 (4 days ago), resolved 14 Jan 2025 08:23:56 (4 days ago)
    Incident without Impact
    Resolved
    Trading Engine

    We have identified what’s causing the BitMEX index values to not update. We are implementing a fix and we remind our users that all funds are safe. Please, contact Support with additional questions. We will publish updates as needed

    Options
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    Deposits / Withdrawals
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    Identity Verifications
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    BitMEX Testnet

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    REST API
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    WebSocket API
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    Web Frontend
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    Trading Engine
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    Options
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    Deposits / Withdrawals
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    BitMEX Miscellaneous

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    Blog
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    E-mails & Notifications delivery
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    Customer Support
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    Cloudflare (Dublin, Ireland)
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    BitMEX Alternatives

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    Gemini Exchange Gemini ActiveTrader™

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    Gemini Exchange Gemini Mobile App: Uptime SLA 99.95%

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    Staking Withdrawals /Unstaking delayed.
    Started 8 Jan 2025 14:36:00 (10 days ago), still ongoing
    Minor Incident
    Investigating
    Gemini Mobile App: Uptime SLA 99.95%
    Gemini Web UI: Uptime SLA 99.95%

    Staking Withdrawals and Unstaking are currently experiencing degraded performance due to stuck lifecycles within Staking Service. As a result, Staking Withdrawals and Unstaking may be delayed. All customer accounts and funds remain fully secure. Further updates to follow.

    See all
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    Uphold Deposits & Withdrawals

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    Trading, deposits & withdrawals temporarily suspended on CSPR
    Started 2 Aug 2024 08:43:51 (6 months ago), still ongoing
    Critical Incident
    Monitoring
    Deposits & Withdrawals

    Despite Casper recently restarting their blockchain following a fix for an earlier exploit, deposits and withdrawals of CSPR remain suspended on most venues, including Uphold, so trading remains limited.

    This suspension is likely to remain in place until there is confidence in the fix.

    Our team is closely monitoring the situation and awaiting updates from the Casper Foundation to ensure we can move as quickly and securely as possible.

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