Gemini Exchange Status
Real-time updates of Gemini Exchange issues and outages
Gemini Exchange status is Partially Degraded Service
Gemini Exchange Gemini ActiveTrader™
Gemini Exchange Gemini Mobile App: Uptime SLA 99.95%
Gemini Exchange Gemini Web UI: Uptime SLA 99.95%
Gemini Exchange REST API
Gemini Exchange FIX API
Gemini Exchange Websockets API
Bitcoin Deposits and Withdrawals
Active Incidents
We are currently investigating an issue affecting the limit order confirmation screen for ETH/USD on the Gemini mobile app.
We are deploying a fix as part of 25.527.1, please ensure to use the latest version of the app.
All customer accounts and funds remain secure. All customer accounts and funds remain secure. Further updates to follow.
If you're encountering problems related to Passkey login, device authorization, or making withdrawals, please try logging out of your account completely (do not just close the app), then log back in. This action can often resolve the issue.
We appreciate your patience and are actively working to ensure a smooth experience. All customer accounts and funds remain secure. Further updates to follow.
iOS 18.4 Mobile App users are currently experiencing an issue with ID upload. Team is aware and working on a fix. All customers funds remain secure.
Customers will see an inaccurate Staked MATIC APR Rewards. These rewards are still accumulating on-chain and this is a discrepancy in our system. All customer accounts and funds remain completely secure. Updates will be provided once they are available.
Deposits and Withdrawals Are Disabled for Bitcoin, Bitcoin Cash, Dogecoin, Litecoin, and Zcash. All customer accounts and funds remain secure. Further updates to follow.
Gemini’s Web App is experiencing intermittent outage, which may prevent some users from trading or placing orders.We’re working on fixing the issue and will update you as soon as possible. All customer accounts and funds remain completely secure.
Customers using market data APIs may experience temporary connection issues. All customer funds remain secure. We will be sure to update this page with more information as it becomes available.
Recently Resolved Incidents
We are currently investigating an issue impacting degraded performance of SMS 2FA for some users. All customer accounts and funds remain secure. Further updates to follow.
Forgot Password on the mobile app is failing, please use the web experience to reset password while we investigate this issue.
We are currently investigating an issue resulting in the degraded performance of the Gemini Credit Card Dashboard. All customer accounts and funds remain secure. Further updates to follow.
We are currently investigating an issue regarding SOL/SPL withdrawals being temporarily delayed for some customers. All customer accounts and funds remain secure. Further updates to follow.
We are currently investigating delays regarding deposits of DOT. All customer accounts and funds remain secure. Further updates to follow.
LTC, DOGE, BCH, AVAX, and DOT deposits are experiencing degraded performance. All customer accounts and funds remain completely secure. Updates will be provided once they are available.
We are currently investigating delays in processing Crypto Deposit and Withdrawals. All customer accounts and funds remain secure. Further updates to follow.
We are experiencing issues processing XRP deposits and withdrawals. All customer accounts and funds remain secure. Updates will be provided once they are available.
The Gemini Credit Card support hotline is currently temporarily unavailable due to a system update. We are actively working to restore this service as soon as possible.
In the meantime, for any credit card-related inquiries, please submit a request through our support request form through the link here: https://support.gemini.com/hc/en-us/requests
We appreciate your patience and understanding.
We are currently experiencing delays with processing Litecoin (LTC) deposits and withdrawals. Please note that all customer funds and accounts remain safe. We will share updates as soon as more information becomes available.
Portfolio charts are currently delayed. All customer accounts and funds remain secure. All customer accounts and funds remain secure. Further updates to follow.
We are currently investigating delays in processing Polkadot Deposit and Withdrawals. All customer accounts and funds remain secure. Further updates to follow.
Gemini Exchange Outage Survival Guide
Gemini Exchange Components
Gemini Exchange Gemini ActiveTrader™
We are currently investigating an issue affecting the limit order confirmation screen for ETH/USD on the Gemini mobile app.
We are deploying a fix as part of 25.527.1, please ensure to use the latest version of the app.
All customer accounts and funds remain secure. All customer accounts and funds remain secure. Further updates to follow.
Gemini Exchange Gemini Mobile App: Uptime SLA 99.95%
Customers will see an inaccurate Staked MATIC APR Rewards. These rewards are still accumulating on-chain and this is a discrepancy in our system. All customer accounts and funds remain completely secure. Updates will be provided once they are available.
iOS 18.4 Mobile App users are currently experiencing an issue with ID upload. Team is aware and working on a fix. All customers funds remain secure.
Forgot Password on the mobile app is failing, please use the web experience to reset password while we investigate this issue.
Portfolio charts are currently delayed. All customer accounts and funds remain secure. All customer accounts and funds remain secure. Further updates to follow.
We are currently investigating an issue affecting the limit order confirmation screen for ETH/USD on the Gemini mobile app.
We are deploying a fix as part of 25.527.1, please ensure to use the latest version of the app.
All customer accounts and funds remain secure. All customer accounts and funds remain secure. Further updates to follow.
Gemini Exchange Gemini Web UI: Uptime SLA 99.95%
Customers will see an inaccurate Staked MATIC APR Rewards. These rewards are still accumulating on-chain and this is a discrepancy in our system. All customer accounts and funds remain completely secure. Updates will be provided once they are available.
Gemini Exchange Gemini.com website
Gemini Exchange Exchange Trading Engine
Gemini Exchange REST API
Customers using market data APIs may experience temporary connection issues. All customer funds remain secure. We will be sure to update this page with more information as it becomes available.
Gemini Exchange FIX API
Customers using market data APIs may experience temporary connection issues. All customer funds remain secure. We will be sure to update this page with more information as it becomes available.
Gemini Exchange Websockets API
Customers using market data APIs may experience temporary connection issues. All customer funds remain secure. We will be sure to update this page with more information as it becomes available.
Gemini’s Web App is experiencing intermittent outage, which may prevent some users from trading or placing orders.We’re working on fixing the issue and will update you as soon as possible. All customer accounts and funds remain completely secure.
Gemini Exchange OAuth Integrations
Gemini Exchange Recurring Orders
Gemini Exchange Gemini eOTC
Gemini Exchange Gemini Clearing
Gemini Exchange Gemini Edge
Gemini Exchange Wire Transfer Deposit and Withdrawals
Gemini Exchange Fiat Deposits and Withdrawals
Gemini Exchange Digital Currencies
Bitcoin Deposits and Withdrawals
Deposits and Withdrawals Are Disabled for Bitcoin, Bitcoin Cash, Dogecoin, Litecoin, and Zcash. All customer accounts and funds remain secure. Further updates to follow.
Ethereum Deposits and Withdrawals
Litecoin Deposits and Withdrawals
Deposits and Withdrawals Are Disabled for Bitcoin, Bitcoin Cash, Dogecoin, Litecoin, and Zcash. All customer accounts and funds remain secure. Further updates to follow.
We are currently experiencing delays with processing Litecoin (LTC) deposits and withdrawals. Please note that all customer funds and accounts remain safe. We will share updates as soon as more information becomes available.
LTC, DOGE, BCH, AVAX, and DOT deposits are experiencing degraded performance. All customer accounts and funds remain completely secure. Updates will be provided once they are available.
Zcash Deposits and Withdrawals
Deposits and Withdrawals Are Disabled for Bitcoin, Bitcoin Cash, Dogecoin, Litecoin, and Zcash. All customer accounts and funds remain secure. Further updates to follow.
Bitcoin Cash Deposits and Withdrawals
Deposits and Withdrawals Are Disabled for Bitcoin, Bitcoin Cash, Dogecoin, Litecoin, and Zcash. All customer accounts and funds remain secure. Further updates to follow.
LTC, DOGE, BCH, AVAX, and DOT deposits are experiencing degraded performance. All customer accounts and funds remain completely secure. Updates will be provided once they are available.
Gemini Dollar Deposits and Withdrawals
Basic Attention Token Deposits and Withdrawals
Orchid Deposits and Withdrawals
Dai Deposits and Withdrawals
Chainlink Deposits and Withdrawals
Amp Deposits and Withdrawals
Compound Deposits and Withdrawals
PAX Gold Deposits and Withdrawals
Balancer Deposits and Withdrawals
Curve Deposits and Withdrawals
Ren Network Deposits and Withdrawals
Synthetix Network Deposits and Withdrawals
Uma Deposits and Withdrawals
Uniswap Deposits and Withdrawals
Yearn.finance Deposits and Withdrawals
Decentraland Deposits and Withdrawals
Kyber Network Deposits and Withdrawals
Maker Deposits and Withdrawals
Storj Deposits and Withdrawals
0x Deposits and Withdrawals
Aave Deposits and Withdrawals
Filecoin Deposits and Withdrawals
Loopring Deposits and Withdrawals
SKALE Network Deposits and Withdrawals
1inch Deposits and Withdrawals
SAND Deposits and Withdrawals
Bancor Deposits and Withdrawals
The Graph Deposits and Withdrawals
Enjin Coin Deposits and Withdrawals
SushiSwap Deposits and Withdrawals
Somnium Space Deposits and Withdrawals
BarnBridge Deposits and Withdrawals
Injective Protocol Deposits and Withdrawals
Livepeer Deposits and Withdrawals
Polygon Deposits and Withdrawals
Dogecoin Deposits and Withdrawals
Deposits and Withdrawals Are Disabled for Bitcoin, Bitcoin Cash, Dogecoin, Litecoin, and Zcash. All customer accounts and funds remain secure. Further updates to follow.
LTC, DOGE, BCH, AVAX, and DOT deposits are experiencing degraded performance. All customer accounts and funds remain completely secure. Updates will be provided once they are available.
Ankr Network Deposits and Withdrawals
Mirror Protocol Deposits and Withdrawals
Fantom Deposits and Withdrawals
Alchemix Deposits and Withdrawals
Cryptex Finance Deposits and Withdrawals
Tezos Deposits and Withdrawals
Axie infinity Deposits and Withdrawals
Smooth Love Potion Deposits and Withdrawals
Terra Deposits and Withdrawals
TerraUSD Deposits and Withdrawals
Moss Carbon Credit Deposits and Withdrawals
Shiba Inu Deposits and Withdrawals
Audius Deposits and Withdrawals
Mask Network Deposits and Withdrawals
Wrapped Centrifuge Deposits and Withdrawals
Quant Deposits and Withdrawals
Radicle Deposits and Withdrawals
Burn Deposits and Withdrawals
SuperRare Deposits and Withdrawals
Fetch AI Deposits and Withdrawals
Numeraire Deposits and Withdrawals
API3 Deposits and Withdrawals
USD Coin Deposits and Withdrawals
Spell Token Deposits and Withdrawals
Magic Internet Money Deposits and Withdrawals
Render Token Deposits and Withdrawals
Gala Deposits and Withdrawals
Merit Circle Deposits and Withdrawals
Ethereum Name Service Deposits and Withdrawals
Keep3rV1 Deposits and Withdrawals
Dogelon Mars Deposits and Withdrawals
Civic Deposits and Withdrawals
Rally Deposits and Withdrawals
Lido DAO Deposits and Withdrawals
Tokemak Deposits and Withdrawals
Solana Deposits and Withdrawals
We are currently investigating an issue regarding SOL/SPL withdrawals being temporarily delayed for some customers. All customer accounts and funds remain secure. Further updates to follow.
Raydium Deposits and Withdrawals
Saber Deposits and Withdrawals
ApeCoin Deposits and Withdrawals
Maple Finance Deposits and Withdrawals
DeFi Pulse Index Deposits and Withdrawals
Index Cooperative Deposits and Withdrawals
Ribbon Finance Deposits and Withdrawals
Liquity Deposits and Withdrawals
Liquity USD Deposits and Withdrawals
Frax Share Deposits and Withdrawals
Frax Deposits and Withdrawals
STEPN Deposits and Withdrawals
Zebec Deposits and Withdrawals
Bonfida Deposits and Withdrawals
Geojam Deposits and Withdrawals
REVV Deposits and Withdrawals
Qredo Deposits and Withdrawals
Chiliz Deposits and Withdrawals
Metis Token Deposits and Withdrawals
Orca Deposits and Withdrawals
Goldfinch Deposits and Withdrawals
Alethea AI Deposits and Withdrawals
TrueFi Deposits and Withdrawals
Rally Deposits and Withdrawals
Lido DAO Deposits and Withdrawals
Tokemak Deposits and Withdrawals
Polkadot Deposits and Withdrawals
We are currently investigating delays in processing Polkadot Deposit and Withdrawals. All customer accounts and funds remain secure. Further updates to follow.
LTC, DOGE, BCH, AVAX, and DOT deposits are experiencing degraded performance. All customer accounts and funds remain completely secure. Updates will be provided once they are available.
We are currently investigating delays regarding deposits of DOT. All customer accounts and funds remain secure. Further updates to follow.
Ethernity Chain Deposits and Withdrawals
Euler Finance Deposits and Withdrawals
Project Galaxy Deposits and Withdrawals
Samoyedcoin Deposits and Withdrawals
Biconomy Deposits and Withdrawals
Immutable X Deposits and Withdrawals
PlayDapp Deposits and Withdrawals
IoTeX Deposits and Withdrawals
Binance USD Deposits and Withdrawals
Avalanche Deposits and Withdrawals
LTC, DOGE, BCH, AVAX, and DOT deposits are experiencing degraded performance. All customer accounts and funds remain completely secure. Updates will be provided once they are available.
Tether Deposits and Withdrawals
Cosmos Deposits and Withdrawals
Pepe Deposits & Withdrawals
XRP Deposits & Withdraw
We are experiencing issues processing XRP deposits and withdrawals. All customer accounts and funds remain secure. Updates will be provided once they are available.
Helium Deposits and Withdrawals
Optimism Deposits and Withdrawals
Dogwifhat Deposits and Withdrawals
Bonk Deposits and Withdrawals
Popcat Deposits and Withdrawals
Moodeng Deposits and Withdrawals
Peanut the Squirrel Deposits and Withdrawals
Goatcoin Deposits and Withdrawals
Book of Meme Deposits and Withdrawals
Floki Deposits and Withdrawals
Pyth Deposits and Withdrawals
MyEtherWallet Deposits and Withdrawals
Arbitrum Deposits and Withdrawals
Gemini Exchange Crypto Deposits and Withdrawals
We are currently investigating delays in processing Crypto Deposit and Withdrawals. All customer accounts and funds remain secure. Further updates to follow.
We are currently investigating delays in processing Polkadot Deposit and Withdrawals. All customer accounts and funds remain secure. Further updates to follow.
Gemini Exchange Gemini Credit Card™
The Gemini Credit Card support hotline is currently temporarily unavailable due to a system update. We are actively working to restore this service as soon as possible.
In the meantime, for any credit card-related inquiries, please submit a request through our support request form through the link here: https://support.gemini.com/hc/en-us/requests
We appreciate your patience and understanding.
We are currently investigating an issue resulting in the degraded performance of the Gemini Credit Card Dashboard. All customer accounts and funds remain secure. Further updates to follow.
Gemini Exchange Authy (Two-Factor Authentication)
If you're encountering problems related to Passkey login, device authorization, or making withdrawals, please try logging out of your account completely (do not just close the app), then log back in. This action can often resolve the issue.
We appreciate your patience and are actively working to ensure a smooth experience. All customer accounts and funds remain secure. Further updates to follow.
We are currently investigating an issue impacting degraded performance of SMS 2FA for some users. All customer accounts and funds remain secure. Further updates to follow.
