Paysafe status is Operational

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now
Neteller Merchant Portal
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now
eCash SafetyPay
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now
OPTIC Portal
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now
PXP Gateway
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now
PXP Webhost API
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now
eps-Payment (PSA)
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now
Global Payments
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now
Last updated 1 minute ago from official status page. Learn more
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Active Incidents

Global Payments Service Disruption
Started 16 May 2025 08:00:12 (17 days ago), still ongoing
Major Incident
Investigating
Global Payments

We are investigating а potential issue with our Global Payments provider and apologize for the impact this might have on your business.

Further updates will follow.

MIM Paysafe

Global Payments Service Disruption
Started 13 May 2025 08:48:07 (20 days ago), still ongoing
Major Incident
Investigating
Global Payments

We are investigating а potential issue with our Global Payments provider and apologize for the impact this might have on your business.

Further updates will follow.

MIM Paysafe

eps-Payment Service Disruption
Started 30 Apr 2025 21:12:07 (1 month ago), still ongoing
Major Incident
Investigating
eps-Payment (PSA)

We are investigating а potential issue with our eps-Payment (PSAustria) provider and apologize for the impact this might have on your business.

Further updates will follow.

MIM Paysafe

PaymentXP Gateway Service Disruption
Started 30 Apr 2025 01:41:14 (1 month ago), still ongoing
Major Incident
Investigating
PXP Gateway

We are investigating a potential issue with our PaymentXP Gateway services and apologize for the impact this might have on your business.

Further updates will follow.

SRO Paysafe

Interchecks Service Disruption
Started 26 Apr 2025 09:12:07 (1 month ago), still ongoing
Major Incident
Investigating
Interchecks

We are investigating а potential issue with our Interchecks provider and apologize for the impact this might have on your business.

Further updates will follow.

SRO Paysafe

Service Disruption - SafetyPay via paysafecard
Started 25 Apr 2025 16:24:57 (1 month ago), still ongoing
Critical Incident
Investigating
eCash SafetyPay

We are investigating issues with our SafetyPay Service and apologize for the impact this might have on your business. Our technical teams are working on a solution and will keep you informed on progress.

If you have any questions, please don't hesitate to contact us at [email protected] MIM Paysafe

Interchecks Service Disruption
Started 4 Apr 2025 21:35:40 (2 months ago), still ongoing
Major Incident
Investigating
Interchecks

We are investigating а potential issue with our Interchecks provider and apologize for the impact this might have on your business.

Further updates will follow.

SRO Paysafe

Multibanco Service Disruption
Started 1 Apr 2025 23:10:14 (2 months ago), still ongoing
Major Incident
Investigating
Multibanco

We are investigating а potential issue with our provider SIBS (Multibanco) and apologize for the impact this might have on your business.

Further updates will follow.

MIM Paysafe

Interchecks Service Disruption
Started 26 Mar 2025 17:05:25 (2 months ago), still ongoing
Major Incident
Investigating
Interchecks

We are investigating а potential issue with our Interchecks provider and apologize for the impact this might have on your business.

Further updates will follow.

SRO Paysafe

Incorrect display of transactionIDs in OPTIC portal
Started 21 Mar 2025 10:22:05 (2 months ago), still ongoing
Incident without Impact
Investigating
OPTIC Portal

Dear All,

Please be advised that we have identified an discrepancy with the display of transaction IDs.

The root cause of this incident has been identified and our technical teams are working on implementing a solution. We apologize for the impact this might have on your business. Further updates will follow.

MIM Paysafe

Reference ID: INC0255434

eps-Payment Service Disruption
Started 18 Mar 2025 18:25:16 (3 months ago), still ongoing
Major Incident
Investigating
eps-Payment (PSA)

We are investigating а potential issue with our eps-Payment (PSAustria) provider and apologize for the impact this might have on your business.

Further updates will follow.

MIM Paysafe

Paysafe Acquiring duplicate Payment fees and Rolling Reserve corrections
Started 18 Mar 2025 11:39:07 (3 months ago), still ongoing
Incident without Impact
Investigating
Paysafe Acquiring RS2 - Invoices

Please be advised that Paysafe continues to work alongside vendor on remediating the below reported incidents in the Business portal. The root cause for both outstanding issues has been identified. The fixes will be deployed as soon as possible.

  • Rolling reserve corrections on Nov 20th and 21st, 2024 are not visible in the Business portal - IDENTIFIED / Reference ID: INC0253480
  • Merchants may observe duplicate Payment fees in the Business portal - IDENTIFIED / Reference ID: INC0251870

MIM Paysafe

Interac Service Disruption
Started 9 Mar 2025 08:10:20 (3 months ago), still ongoing
Major Incident
Investigating
Interac e-Transfer

We are investigating а potential issue with our provider Interac and apologize for the impact this might have on your business.

Further updates will follow.

MIM Paysafe

Multibanco Service Disruption
Started 8 Mar 2025 13:30:21 (3 months ago), still ongoing
Major Incident
Investigating
Multibanco

We are investigating а potential issue with our provider SIBS (Multibanco) and apologize for the impact this might have on your business.

Further updates will follow.

MIM Paysafe

PXP Webhost API Service Disruption
Started 11 Nov 2024 06:27:24 (7 months ago), still ongoing
Major Incident
Investigating
PXP Webhost API

We are investigating a potential issue with our PXP Webhost API and apologize for the impact this might have on your business.

Further updates will follow.

SRO Paysafe

Service Disruption-Neteller Merchant Portal
Started 24 Oct 2024 07:08:15 (7 months ago), still ongoing
Minor Incident
Investigating
Neteller Merchant Portal

We are investigating potential issue with the service mentioned below and apologize for the impact this might have on your business.

Further updates will follow.

MIM Paysafe

RS2 Service Disruption
Started 14 Oct 2024 01:00:12 (8 months ago), still ongoing
Major Incident
Investigating
Paysafe Acquiring RS2 - Real-Time Processing

We are investigating а potential issue with our RS2 provider and apologize for the impact this might have on your business.

Further updates will follow.

MIM Paysafe

PXP Webhost API Service Disruption
Started 1 Oct 2024 15:41:24 (8 months ago), still ongoing
Major Incident
Investigating
PXP Webhost API

We are investigating a potential issue with our PXP Webhost API and apologize for the impact this might have on your business.

Further updates will follow.

SRO Paysafe

Service Disruption
Started 1 Oct 2024 13:26:12 (8 months ago), still ongoing
Minor Incident
Investigating
PayPal

We are investigating a potential issue with the service mentioned below and apologize for the impact this might have on your business.

Further updates will follow.

MIM Paysafe

Recently Resolved Incidents

Service Disruption
Started 31 May 2025 21:03:42 (1 day ago), resolved 1 Jun 2025 09:04:34 (14 hours ago)
Minor Incident
Resolved
Paysafe Acquiring RS2 - Real-Time Processing

We are investigating potential issue with the service mentioned below and apologize for the impact this might have on your business. Further updates will follow.

MIM Paysafe

Reference ID:INC0264998

Paysafe Acquiring RS2 -Service Disruption
Started 31 May 2025 18:43:50 (1 day ago), resolved 31 May 2025 20:08:27 (1 day ago)
Minor Incident
Resolved
Paysafe Acquiring RS2 - Real-Time Processing

We are investigating a potential issue with the service mentioned below and apologize for the impact this might have on your business. Further updates will follow.

MIM Paysafe

Reference ID:INC0264998

Service Disruption - Multibanco
Started 27 May 2025 16:28:42 (5 days ago), resolved 27 May 2025 16:51:55 (5 days ago)
Minor Incident
Resolved
Multibanco

We are investigating a potential issue with our third party provider Multibanco and apologize for the impact this might have on your business. Further updates will follow.

MIM Paysafe

Reference ID: INC0264558

Service Disruption - EPS
Started 26 May 2025 15:23:40 (6 days ago), resolved 26 May 2025 16:59:22 (6 days ago)
Minor Incident
Resolved
eps-Payment (PSA)

Please be advised of an ongoing issue impacting EPS transactions for the BAWAG Bank clients. The PSAustria vendor has acknowledged the issue and is in contact with the bank to have the systems restored.

MIM Paysafe

Reference ID: INC0264466

Paysafe Outage Survival Guide

A step-by-step guide to help you survive a Paysafe outage
NaN%

    Paysafe Components

    Sun 25
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    Tue 27
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    Sat 31
    now

    Paysafe Skrill

    Sun 25
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    Tue 27
    Wed 28
    Thu 29
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    Sat 31
    now
    Skrill API
    Sun 25
    Mon 26
    Tue 27
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    Fri 30
    Sat 31
    now
    Skrill Consumer Wallet
    Sun 25
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    Tue 27
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    now
    Skrill Marketing Website
    Sun 25
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    now
    Skrill Merchant Portal
    Sun 25
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    Tue 27
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    now
    Skrill Mobile Application
    Sun 25
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    Tue 27
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    Sat 31
    now
    Skrill Status Notifications Service
    Sun 25
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    Tue 27
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    Thu 29
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    now

    Paysafe Neteller

    Sun 25
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    Sat 31
    now
    Neteller API
    Sun 25
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    Tue 27
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    Sat 31
    now
    Neteller Consumer Wallet
    Sun 25
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    Tue 27
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    now
    Neteller Gateway
    Sun 25
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    Tue 27
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    Sat 31
    now
    Neteller Marketing Website
    Sun 25
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    Tue 27
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    Sat 31
    now
    Neteller Merchant Portal
    Sun 25
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    Tue 27
    Wed 28
    Thu 29
    Fri 30
    Sat 31
    now
    Service Disruption-Neteller Merchant Portal
    Started 24 Oct 2024 07:08:15 (7 months ago), still ongoing
    Minor Incident
    Investigating
    Neteller Merchant Portal

    We are investigating potential issue with the service mentioned below and apologize for the impact this might have on your business.

    Further updates will follow.

    MIM Paysafe

    Neteller Mobile Application
    Sun 25
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    Sat 31
    now

    Paysafecard (merchant)

    Sun 25
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    Sat 31
    now
    PSC Payment
    Sun 25
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    Sat 31
    now
    PSC Payment myPaysafe
    Sun 25
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    now
    PSC Payout & Refund
    Sun 25
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    Sat 31
    now
    Paysafecash Payment
    Sun 25
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    now
    eCash PagoEfectivo
    Sun 25
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    now
    eCash SafetyPay
    Sun 25
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    Sat 31
    now
    Service Disruption - SafetyPay via paysafecard
    Started 25 Apr 2025 16:24:57 (1 month ago), still ongoing
    Critical Incident
    Investigating
    eCash SafetyPay

    We are investigating issues with our SafetyPay Service and apologize for the impact this might have on your business. Our technical teams are working on a solution and will keep you informed on progress.

    If you have any questions, please don't hesitate to contact us at [email protected] MIM Paysafe

    eCash Settlement Report
    Sun 25
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    now
    eCash Store Locator B2B
    Sun 25
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    now

    Paysafecard (distributor)

    Sun 25
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    now
    Pin On Demand Distribution
    Sun 25
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    now
    Paysafecash Distribution
    Sun 25
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    now
    eCash Reconciliation Files
    Sun 25
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    now

    Paysafe Rapid Transfer

    Sun 25
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    now

    Paysafe Wallet as a Service (WaaS)

    Sun 25
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    now

    Paysafe PagoEfectivo

    Sun 25
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    now
    CIP Generation
    Sun 25
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    now
    Merchant Portal (PagoEfectivo)
    Sun 25
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    Sat 31
    now
    Merchant Notification (PagoEfectivo)
    Sun 25
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    Thu 29
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    now
    PagoEfectivo Wallet
    Sun 25
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    Fri 30
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    now
    PagoEfectivo Wallet
    Sun 25
    Mon 26
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    Thu 29
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    Sat 31
    now

    Paysafe PagoEfectivo Wallet

    Sun 25
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    Tue 27
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    Thu 29
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    now

    Paysafe SafetyPay

    Sun 25
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    now
    Express Application
    Sun 25
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    Sat 31
    now
    Merchant Portal (SafetyPay)
    Sun 25
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    Sat 31
    now
    Notification Services (SafetyPay)
    Sun 25
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    now
    DirectWS (SOAP)
    Sun 25
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    Sat 31
    now
    MPIAPI (REST)
    Sun 25
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    Sat 31
    now

    Paysafe Viafintech

    Sun 25
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    Fri 30
    Sat 31
    now
    Customer checkout
    Sun 25
    Mon 26
    Tue 27
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    Fri 30
    Sat 31
    now
    Retailer API: API integration
    Sun 25
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    Thu 29
    Fri 30
    Sat 31
    now
    Store API
    Sun 25
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    Fri 30
    Sat 31
    now
    Viacash Merchant API
    Sun 25
    Mon 26
    Tue 27
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    Thu 29
    Fri 30
    Sat 31
    now
    Viafintech App
    Sun 25
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    Tue 27
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    now

    Paysafe Income Access

    Sun 25
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    Tue 27
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    Thu 29
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    Sat 31
    now
    Income Access - Event Relay System (S2S)
    Sun 25
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    now
    Income Access - SFTP
    Sun 25
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    Sat 31
    now
    Income Access - Tracking
    Sun 25
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    Tue 27
    Wed 28
    Thu 29
    Fri 30
    Sat 31
    now
    NetBanx Netcentre
    Sun 25
    Mon 26
    Tue 27
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    Thu 29
    Fri 30
    Sat 31
    now
    Income Access - White Labels (Client Websites)
    Sun 25
    Mon 26
    Tue 27
    Wed 28
    Thu 29
    Fri 30
    Sat 31
    now

    Paysafe White Label Wallet

    Sun 25
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    Wed 28
    Thu 29
    Fri 30
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    now
    Wallet Management
    Sun 25
    Mon 26
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    now
    Payments
    Sun 25
    Mon 26
    Tue 27
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    Fri 30
    Sat 31
    now
    Prepaid Cards
    Sun 25
    Mon 26
    Tue 27
    Wed 28
    Thu 29
    Fri 30
    Sat 31
    now
    Webhooks
    Sun 25
    Mon 26
    Tue 27
    Wed 28
    Thu 29
    Fri 30
    Sat 31
    now

    Paysafe Merchant Portals

    Sun 25
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    Tue 27
    Wed 28
    Thu 29
    Fri 30
    Sat 31
    now
    iAccess
    Sun 25
    Mon 26
    Tue 27
    Wed 28
    Thu 29
    Fri 30
    Sat 31
    now
    MCPS Instore
    Sun 25
    Mon 26
    Tue 27
    Wed 28
    Thu 29
    Fri 30
    Sat 31
    now
    NetBanx Back Office
    Sun 25
    Mon 26
    Tue 27
    Wed 28
    Thu 29
    Fri 30
    Sat 31
    now
    OPTIC Portal
    Sun 25
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    Tue 27
    Wed 28
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    Fri 30
    Sat 31
    now
    Incorrect display of transactionIDs in OPTIC portal
    Started 21 Mar 2025 10:22:05 (2 months ago), still ongoing
    Incident without Impact
    Investigating
    OPTIC Portal

    Dear All,

    Please be advised that we have identified an discrepancy with the display of transaction IDs.

    The root cause of this incident has been identified and our technical teams are working on implementing a solution. We apologize for the impact this might have on your business. Further updates will follow.

    MIM Paysafe

    Reference ID: INC0255434

    Paysafe Processing and APIs

    Sun 25
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    now
    Account Updater
    Sun 25
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    Thu 29
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    now
    AMR
    Sun 25
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    Tue 27
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    Thu 29
    Fri 30
    Sat 31
    now
    Automated onboarding (Payfac & Simplified onboarding)
    Sun 25
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    Tue 27
    Wed 28
    Thu 29
    Fri 30
    Sat 31
    now
    Batch Upload
    Sun 25
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    Wed 28
    Thu 29
    Fri 30
    Sat 31
    now
    Card payments API
    Sun 25
    Mon 26
    Tue 27
    Wed 28
    Thu 29
    Fri 30
    Sat 31
    now
    Checkout (Legacy) API
    Sun 25
    Mon 26
    Tue 27
    Wed 28
    Thu 29
    Fri 30
    Sat 31
    now
    Checkout V1
    Sun 25
    Mon 26
    Tue 27
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    Sat 31
    now
    Checkout V2
    Sun 25
    Mon 26
    Tue 27
    Wed 28
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    Fri 30
    Sat 31
    now
    Customer Vault API
    Sun 25
    Mon 26
    Tue 27
    Wed 28
    Thu 29
    Fri 30
    Sat 31
    now
    Direct Debit API
    Sun 25
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    Tue 27
    Wed 28
    Thu 29
    Fri 30
    Sat 31
    now
    Hosted API (UPP)
    Sun 25
    Mon 26
    Tue 27
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    Thu 29
    Fri 30
    Sat 31
    now
    Identity API
    Sun 25
    Mon 26
    Tue 27
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    Fri 30
    Sat 31
    now
    Merchant Payments
    Sun 25
    Mon 26
    Tue 27
    Wed 28
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    Sat 31
    now
    Onboarding API
    Sun 25
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    Tue 27
    Wed 28
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    Fri 30
    Sat 31
    now
    Paysafe.js
    Sun 25
    Mon 26
    Tue 27
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    Thu 29
    Fri 30
    Sat 31
    now
    Recurring billing API
    Sun 25
    Mon 26
    Tue 27
    Wed 28
    Thu 29
    Fri 30
    Sat 31
    now
    Prepaid API
    Sun 25
    Mon 26
    Tue 27
    Wed 28
    Thu 29
    Fri 30
    Sat 31
    now
    Unity Payments API
    Sun 25
    Mon 26
    Tue 27
    Wed 28
    Thu 29
    Fri 30
    Sat 31
    now
    3DS V2
    Sun 25
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    Tue 27
    Wed 28
    Thu 29
    Fri 30
    Sat 31
    now
    Webhooks Notification Delivery API
    Sun 25
    Mon 26
    Tue 27
    Wed 28
    Thu 29
    Fri 30
    Sat 31
    now

    Paysafe iGaming APMs

    Sun 25
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    Wed 28
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    Fri 30
    Sat 31
    now
    iGaming - DW - iACH
    Sun 25
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    Tue 27
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    Fri 30
    Sat 31
    now
    iGaming - Interchecks
    Sun 25
    Mon 26
    Tue 27
    Wed 28
    Thu 29
    Fri 30
    Sat 31
    now
    iGaming - Mazooma
    Sun 25
    Mon 26
    Tue 27
    Wed 28
    Thu 29
    Fri 30
    Sat 31
    now
    iGaming - PaysafeCard
    Sun 25
    Mon 26
    Tue 27
    Wed 28
    Thu 29
    Fri 30
    Sat 31
    now
    iGaming - PaysafeCash
    Sun 25
    Mon 26
    Tue 27
    Wed 28
    Thu 29
    Fri 30
    Sat 31
    now
    iGaming - Sightline API
    Sun 25
    Mon 26
    Tue 27
    Wed 28
    Thu 29
    Fri 30
    Sat 31
    now
    iGaming - Skrill
    Sun 25
    Mon 26
    Tue 27
    Wed 28
    Thu 29
    Fri 30
    Sat 31
    now
    iGaming - Venmo
    Sun 25
    Mon 26
    Tue 27
    Wed 28
    Thu 29
    Fri 30
    Sat 31
    now
    iGaming - VIP Preferred
    Sun 25
    Mon 26
    Tue 27
    Wed 28
    Thu 29
    Fri 30
    Sat 31
    now
    iGaming - Pay by Bank
    Sun 25
    Mon 26
    Tue 27
    Wed 28
    Thu 29
    Fri 30
    Sat 31
    now

    Paysafe Direct Marketing

    Sun 25
    Mon 26
    Tue 27
    Wed 28
    Thu 29
    Fri 30
    Sat 31
    now
    ApplicationXP Onboarding
    Sun 25
    Mon 26
    Tue 27
    Wed 28
    Thu 29
    Fri 30
    Sat 31
    now
    PXP Gateway
    Sun 25
    Mon 26
    Tue 27
    Wed 28
    Thu 29
    Fri 30
    Sat 31
    now
    PaymentXP Gateway Service Disruption
    Started 30 Apr 2025 01:41:14 (1 month ago), still ongoing
    Major Incident
    Investigating
    PXP Gateway

    We are investigating a potential issue with our PaymentXP Gateway services and apologize for the impact this might have on your business.

    Further updates will follow.

    SRO Paysafe

    PXP Webhost API
    Sun 25
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    Wed 28
    Thu 29
    Fri 30
    Sat 31
    now
    PXP Webhost API Service Disruption
    Started 11 Nov 2024 06:27:24 (7 months ago), still ongoing
    Major Incident
    Investigating
    PXP Webhost API

    We are investigating a potential issue with our PXP Webhost API and apologize for the impact this might have on your business.

    Further updates will follow.

    SRO Paysafe

    PXP Webhost API Service Disruption
    Started 1 Oct 2024 15:41:24 (8 months ago), still ongoing
    Major Incident
    Investigating
    PXP Webhost API

    We are investigating a potential issue with our PXP Webhost API and apologize for the impact this might have on your business.

    Further updates will follow.

    SRO Paysafe

    TSYS USPP Funding
    Sun 25
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    Wed 28
    Thu 29
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    Sat 31
    now
    Insight
    Sun 25
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    Sat 31
    now

    Paysafe Non-Production

    Sun 25
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    Sat 31
    now
    Merchant Test
    Sun 25
    Mon 26
    Tue 27
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    Sat 31
    now
    Merchant & Partner Support phone lines
    Sun 25
    Mon 26
    Tue 27
    Wed 28
    Thu 29
    Fri 30
    Sat 31
    now

    Paysafe Third Parties

    Sun 25
    Mon 26
    Tue 27
    Wed 28
    Thu 29
    Fri 30
    Sat 31
    now
    Interac Online Payments (IOP)
    Sun 25
    Mon 26
    Tue 27
    Wed 28
    Thu 29
    Fri 30
    Sat 31
    now
    AMEX
    Sun 25
    Mon 26
    Tue 27
    Wed 28
    Thu 29
    Fri 30
    Sat 31
    now
    Apple Pay
    Sun 25
    Mon 26
    Tue 27
    Wed 28
    Thu 29
    Fri 30
    Sat 31
    now
    Barclays Gateway
    Sun 25
    Mon 26
    Tue 27
    Wed 28
    Thu 29
    Fri 30
    Sat 31
    now
    BMO (Bank of Montreal)
    Sun 25
    Mon 26
    Tue 27
    Wed 28
    Thu 29
    Fri 30
    Sat 31
    now
    BORGN (Borgun)
    Sun 25
    Mon 26
    Tue 27
    Wed 28
    Thu 29
    Fri 30
    Sat 31
    now
    Cardinal Commerce (3DS2)
    Sun 25
    Mon 26
    Tue 27
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    Thu 29
    Fri 30
    Sat 31
    now
    Clover
    Sun 25
    Mon 26
    Tue 27
    Wed 28
    Thu 29
    Fri 30
    Sat 31
    now
    DigiCert
    Sun 25
    Mon 26
    Tue 27
    Wed 28
    Thu 29
    Fri 30
    Sat 31
    now
    eps-Payment (PSA)
    Sun 25
    Mon 26
    Tue 27
    Wed 28
    Thu 29
    Fri 30
    Sat 31
    now
    eps-Payment Service Disruption
    Started 18 Mar 2025 18:25:16 (3 months ago), still ongoing
    Major Incident
    Investigating
    eps-Payment (PSA)

    We are investigating а potential issue with our eps-Payment (PSAustria) provider and apologize for the impact this might have on your business.

    Further updates will follow.

    MIM Paysafe

    eps-Payment Service Disruption
    Started 30 Apr 2025 21:12:07 (1 month ago), still ongoing
    Major Incident
    Investigating
    eps-Payment (PSA)

    We are investigating а potential issue with our eps-Payment (PSAustria) provider and apologize for the impact this might have on your business.

    Further updates will follow.

    MIM Paysafe

    Service Disruption - EPS
    Started 26 May 2025 15:23:40 (6 days ago), resolved 26 May 2025 16:59:22 (6 days ago)
    Minor Incident
    Resolved
    eps-Payment (PSA)

    Please be advised of an ongoing issue impacting EPS transactions for the BAWAG Bank clients. The PSAustria vendor has acknowledged the issue and is in contact with the bank to have the systems restored.

    MIM Paysafe

    Reference ID: INC0264466

    Equifax
    Sun 25
    Mon 26
    Tue 27
    Wed 28
    Thu 29
    Fri 30
    Sat 31
    now
    FIS
    Sun 25
    Mon 26
    Tue 27
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    Sat 31
    now
    Fiserv First Data
    Sun 25
    Mon 26
    Tue 27
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    Thu 29
    Fri 30
    Sat 31
    now
    Global Payments
    Sun 25
    Mon 26
    Tue 27
    Wed 28
    Thu 29
    Fri 30
    Sat 31
    now
    Global Payments Service Disruption
    Started 13 May 2025 08:48:07 (20 days ago), still ongoing
    Major Incident
    Investigating
    Global Payments

    We are investigating а potential issue with our Global Payments provider and apologize for the impact this might have on your business.

    Further updates will follow.

    MIM Paysafe

    Global Payments Service Disruption
    Started 16 May 2025 08:00:12 (17 days ago), still ongoing
    Major Incident
    Investigating
    Global Payments

    We are investigating а potential issue with our Global Payments provider and apologize for the impact this might have on your business.

    Further updates will follow.

    MIM Paysafe

    Handpoint (Interac)
    Sun 25
    Mon 26
    Tue 27
    Wed 28
    Thu 29
    Fri 30
    Sat 31
    now
    Interac e-Transfer
    Sun 25
    Mon 26
    Tue 27
    Wed 28
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    Fri 30
    Sat 31
    now
    Interac Service Disruption
    Started 9 Mar 2025 08:10:20 (3 months ago), still ongoing
    Major Incident
    Investigating
    Interac e-Transfer

    We are investigating а potential issue with our provider Interac and apologize for the impact this might have on your business.

    Further updates will follow.

    MIM Paysafe

    Interchecks
    Sun 25
    Mon 26
    Tue 27
    Wed 28
    Thu 29
    Fri 30
    Sat 31
    now
    Interchecks Service Disruption
    Started 26 Mar 2025 17:05:25 (2 months ago), still ongoing
    Major Incident
    Investigating
    Interchecks

    We are investigating а potential issue with our Interchecks provider and apologize for the impact this might have on your business.

    Further updates will follow.

    SRO Paysafe

    Interchecks Service Disruption
    Started 4 Apr 2025 21:35:40 (2 months ago), still ongoing
    Major Incident
    Investigating
    Interchecks

    We are investigating а potential issue with our Interchecks provider and apologize for the impact this might have on your business.

    Further updates will follow.

    SRO Paysafe

    Interchecks Service Disruption
    Started 26 Apr 2025 09:12:07 (1 month ago), still ongoing
    Major Incident
    Investigating
    Interchecks

    We are investigating а potential issue with our Interchecks provider and apologize for the impact this might have on your business.

    Further updates will follow.

    SRO Paysafe

    JP Morgan Chase
    Sun 25
    Mon 26
    Tue 27
    Wed 28
    Thu 29
    Fri 30
    Sat 31
    now
    LexisNexis (ThreatMetrix)
    Sun 25
    Mon 26
    Tue 27
    Wed 28
    Thu 29
    Fri 30
    Sat 31
    now
    Maxmind
    Sun 25
    Mon 26
    Tue 27
    Wed 28
    Thu 29
    Fri 30
    Sat 31
    now
    Mazooma
    Sun 25
    Mon 26
    Tue 27
    Wed 28
    Thu 29
    Fri 30
    Sat 31
    now
    MC Match
    Sun 25
    Mon 26
    Tue 27
    Wed 28
    Thu 29
    Fri 30
    Sat 31
    now
    Microsoft
    Sun 25
    Mon 26
    Tue 27
    Wed 28
    Thu 29
    Fri 30
    Sat 31
    now
    Moneris
    Sun 25
    Mon 26
    Tue 27
    Wed 28
    Thu 29
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    Sat 31
    now
    Multibanco
    Sun 25
    Mon 26
    Tue 27
    Wed 28
    Thu 29
    Fri 30
    Sat 31
    now
    Multibanco Service Disruption
    Started 1 Apr 2025 23:10:14 (2 months ago), still ongoing
    Major Incident
    Investigating
    Multibanco

    We are investigating а potential issue with our provider SIBS (Multibanco) and apologize for the impact this might have on your business.

    Further updates will follow.

    MIM Paysafe

    Multibanco Service Disruption
    Started 8 Mar 2025 13:30:21 (3 months ago), still ongoing
    Major Incident
    Investigating
    Multibanco

    We are investigating а potential issue with our provider SIBS (Multibanco) and apologize for the impact this might have on your business.

    Further updates will follow.

    MIM Paysafe

    Service Disruption - Multibanco
    Started 27 May 2025 16:28:42 (5 days ago), resolved 27 May 2025 16:51:55 (5 days ago)
    Minor Incident
    Resolved
    Multibanco

    We are investigating a potential issue with our third party provider Multibanco and apologize for the impact this might have on your business. Further updates will follow.

    MIM Paysafe

    Reference ID: INC0264558

    PayPal
    Sun 25
    Mon 26
    Tue 27
    Wed 28
    Thu 29
    Fri 30
    Sat 31
    now
    Service Disruption
    Started 1 Oct 2024 13:26:12 (8 months ago), still ongoing
    Minor Incident
    Investigating
    PayPal

    We are investigating a potential issue with the service mentioned below and apologize for the impact this might have on your business.

    Further updates will follow.

    MIM Paysafe

    Paysafe Acquiring RS2 - Batch Processing
    Sun 25
    Mon 26
    Tue 27
    Wed 28
    Thu 29
    Fri 30
    Sat 31
    now
    Paysafe Acquiring RS2 - Invoices
    Sun 25
    Mon 26
    Tue 27
    Wed 28
    Thu 29
    Fri 30
    Sat 31
    now
    Paysafe Acquiring duplicate Payment fees and Rolling Reserve corrections
    Started 18 Mar 2025 11:39:07 (3 months ago), still ongoing
    Incident without Impact
    Investigating
    Paysafe Acquiring RS2 - Invoices

    Please be advised that Paysafe continues to work alongside vendor on remediating the below reported incidents in the Business portal. The root cause for both outstanding issues has been identified. The fixes will be deployed as soon as possible.

    • Rolling reserve corrections on Nov 20th and 21st, 2024 are not visible in the Business portal - IDENTIFIED / Reference ID: INC0253480
    • Merchants may observe duplicate Payment fees in the Business portal - IDENTIFIED / Reference ID: INC0251870

    MIM Paysafe

    Paysafe Acquiring RS2 - Real-Time Processing
    Sun 25
    Mon 26
    Tue 27
    Wed 28
    Thu 29
    Fri 30
    Sat 31
    now
    RS2 Service Disruption
    Started 14 Oct 2024 01:00:12 (8 months ago), still ongoing
    Major Incident
    Investigating
    Paysafe Acquiring RS2 - Real-Time Processing

    We are investigating а potential issue with our RS2 provider and apologize for the impact this might have on your business.

    Further updates will follow.

    MIM Paysafe

    Paysafe Acquiring RS2 -Service Disruption
    Started 31 May 2025 18:43:50 (1 day ago), resolved 31 May 2025 20:08:27 (1 day ago)
    Minor Incident
    Resolved
    Paysafe Acquiring RS2 - Real-Time Processing

    We are investigating a potential issue with the service mentioned below and apologize for the impact this might have on your business. Further updates will follow.

    MIM Paysafe

    Reference ID:INC0264998

    Service Disruption
    Started 31 May 2025 21:03:42 (1 day ago), resolved 1 Jun 2025 09:04:34 (14 hours ago)
    Minor Incident
    Resolved
    Paysafe Acquiring RS2 - Real-Time Processing

    We are investigating potential issue with the service mentioned below and apologize for the impact this might have on your business. Further updates will follow.

    MIM Paysafe

    Reference ID:INC0264998

    Thredd
    Sun 25
    Mon 26
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    Sat 31
    now
    TSYS Acquiring solutions
    Sun 25
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    now
    US Banking Funding Services
    Sun 25
    Mon 26
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    Wed 28
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    Fri 30
    Sat 31
    now
    Venmo (Braintree)
    Sun 25
    Mon 26
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    Wed 28
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    Fri 30
    Sat 31
    now
    VIP Preferred
    Sun 25
    Mon 26
    Tue 27
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    Sat 31
    now
    Wells Fargo
    Sun 25
    Mon 26
    Tue 27
    Wed 28
    Thu 29
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    Sat 31
    now
    Worldpay Vantiv
    Sun 25
    Mon 26
    Tue 27
    Wed 28
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    Fri 30
    Sat 31
    now