Paysafe status is Under Maintenance

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Banco de Crédito del Perú (BCP)
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QR Payments
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Paysafe Processing and APIs

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Account Updater
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AMR
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Automated onboarding (Payfac & Simplified onboarding)
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Batch Upload
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Last updated 1 minute ago from official status page. Learn more

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Active Incidents

No active incidents

Recently Resolved Incidents

Service Disruption - Merchant & Partner Support
Started 16 Jul 2026 19:43:00 (4 hours ago), resolved 16 Jul 2026 22:31:48 (2 hours ago)
Minor Incident
Resolved
Merchant & Partner Support phone lines

Dear all,

Please note that Payment processing email support queues for merchant and technical support are temporarily inaccessible to our support teams. As a result, there might be a delay in our support team's ability to respond to your support tickets. Until further notice for system and processing critical matters, please contact your account manager or dedicated support phone line to have your problem investigated.

We apologize for the impact this might have on your business. Further updates will follow.

Service Disruption - QR Code Partner
Started 15 Jul 2026 18:58:44 (1 day ago), resolved 15 Jul 2026 21:13:41 (1 day ago)
Incident without Impact
Resolved
QR Payments

Please be advised that our QR code partner is currently experiencing service degradation. We are initiating mitigation measures to reroute the traffic to our alternate solution in order to restore normal service operation. Our teams remain actively engaged and are closely monitoring the situation. We apologize for the impact this might have on your business. Further updates will follow.

MIM Paysafe

Versión en Español

Les informamos que nuestro proveedor de códigos QR presenta actualmente una degradación en el servicio. Estamos implementando medidas de mitigación para redirigir el tráfico hacia nuestra solución alternativa y así restablecer el funcionamiento normal lo antes posible. Nuestros equipos continúan trabajando activamente y monitoreando la situación de cerca. Lamentamos profundamente las molestias e impacto que esto pueda estar causando en su negocio. Publicaremos nuevas actualizaciones a medida que tengamos más información.

MIM Paysafe

Service Disruption - Cardinal
Started 15 Jul 2026 07:19:37 (2 days ago), resolved 15 Jul 2026 08:35:56 (2 days ago)
Minor Incident
Resolved
Cardinal Commerce (3DS2)

Our partner Cardinal is investigating a potential issue with their services. We apologize for the impact this might have on your business. Further updates will follow.

MIM Paysafe

Reference ID: INC0314049

Service Disruption - QR Code Partner
Started 15 Jul 2026 06:42:31 (2 days ago), resolved 15 Jul 2026 07:39:05 (2 days ago)
Minor Incident
Resolved
QR Payments

Please be advised that our QR code partner is currently experiencing service degradation. We are initiating mitigation measures to reroute the traffic to our alternate solution in order to restore normal service operation. Our teams remain actively engaged and are closely monitoring the situation. We apologize for the impact this might have on your business. Further updates will follow.

MIM Paysafe

ReferenceID: INC0314046

Versión en Español

Les informamos que nuestro proveedor de códigos QR presenta actualmente una degradación en el servicio. Estamos implementando medidas de mitigación para redirigir el tráfico hacia nuestra solución alternativa y así restablecer el funcionamiento normal lo antes posible. Nuestros equipos continúan trabajando activamente y monitoreando la situación de cerca. Lamentamos profundamente las molestias e impacto que esto pueda estar causando en su negocio. Publicaremos nuevas actualizaciones a medida que tengamos más información.

MIM Paysafe

Service Disruption-VIP Preferred
Started 14 Jul 2026 07:06:12 (3 days ago), resolved 14 Jul 2026 08:06:43 (3 days ago)
Minor Incident
Resolved
VIP Preferred

Our partner VIP Preferred is investigating a potential issue with their services. We apologize for the impact this might have on your business. Further updates will follow.

MIM Paysafe

Reference ID: INC0313879

Service Disruption - QR Code Partner
Started 14 Jul 2026 06:14:54 (3 days ago), resolved 14 Jul 2026 07:14:23 (3 days ago)
Minor Incident
Resolved
Banco de Crédito del Perú (BCP)
QR Payments

Please be advised that our QR code partner is currently experiencing service degradation. Our teams remain actively engaged and are closely monitoring the situation. We apologize for the impact this might have on your business. Further updates will follow.

MIM Paysafe

Versión en Español

Les informamos que nuestro proveedor de códigos QR presenta actualmente una degradación en el servicio. Nuestros equipos continúan trabajando activamente y monitoreando la situación de cerca. Lamentamos profundamente las molestias e impacto que esto pueda estar causando en su negocio. Publicaremos nuevas actualizaciones a medida que tengamos más información.

MIM Paysafe

Reference ID: INC0313876

Service Disruption - QR Code Partner
Started 14 Jul 2026 02:06:50 (3 days ago), resolved 14 Jul 2026 03:15:25 (3 days ago)
Incident without Impact
Resolved
QR Payments

Please be advised that our QR code partner is currently experiencing service degradation. We are initiating mitigation measures to reroute the traffic to our alternate solution in order to restore normal service operation. Our teams remain actively engaged and are closely monitoring the situation. We apologize for the impact this might have on your business. Further updates will follow.

MIM Paysafe

Versión en Español

Les informamos que nuestro proveedor de códigos QR presenta actualmente una degradación en el servicio. Estamos implementando medidas de mitigación para redirigir el tráfico hacia nuestra solución alternativa y así restablecer el funcionamiento normal lo antes posible. Nuestros equipos continúan trabajando activamente y monitoreando la situación de cerca. Lamentamos profundamente las molestias e impacto que esto pueda estar causando en su negocio. Publicaremos nuevas actualizaciones a medida que tengamos más información.

MIM Paysafe

Reference ID: INC0313871

Service Disruption - QR Code Partner
Started 13 Jul 2026 02:10:58 (4 days ago), resolved 13 Jul 2026 02:42:41 (4 days ago)
Minor Incident
Resolved
QR Payments

Please be advised that our QR code partner is currently experiencing service degradation. We are initiating mitigation measures to reroute the traffic to our alternate solution in order to restore normal service operation. Our teams remain actively engaged and are closely monitoring the situation. We apologize for the impact this might have on your business. Further updates will follow.

MIM Paysafe Reference ID:INC0313685

Versión en Español

Les informamos que nuestro proveedor de códigos QR presenta actualmente una degradación en el servicio. Estamos implementando medidas de mitigación para redirigir el tráfico hacia nuestra solución alternativa y así restablecer el funcionamiento normal lo antes posible. Nuestros equipos continúan trabajando activamente y monitoreando la situación de cerca. Lamentamos profundamente las molestias e impacto que esto pueda estar causando en su negocio. Publicaremos nuevas actualizaciones a medida que tengamos más información.

MIM Paysafe

Service Disruption - QR Code Partner
Started 12 Jul 2026 05:13:53 (5 days ago), resolved 12 Jul 2026 10:32:52 (5 days ago)
Incident without Impact
Resolved
QR Payments

Please be advised that our QR code partner is currently experiencing service degradation. We are initiating mitigation measures to reroute the traffic to our alternate solution in order to restore normal service operation. Our teams remain actively engaged and are closely monitoring the situation. We apologize for the impact this might have on your business. Further updates will follow.

MIM Paysafe

Versión en Español

Les informamos que nuestro proveedor de códigos QR presenta actualmente una degradación en el servicio. Estamos implementando medidas de mitigación para redirigir el tráfico hacia nuestra solución alternativa y así restablecer el funcionamiento normal lo antes posible. Nuestros equipos continúan trabajando activamente y monitoreando la situación de cerca. Lamentamos profundamente las molestias e impacto que esto pueda estar causando en su negocio. Publicaremos nuevas actualizaciones a medida que tengamos más información.

MIM Paysafe

Reference ID: INC0313647

Service Disruption - QR Code Partner
Started 12 Jul 2026 03:42:39 (5 days ago), resolved 12 Jul 2026 03:58:52 (5 days ago)
Incident without Impact
Resolved
QR Payments

Please be advised that our QR code partner is currently experiencing service degradation. We are initiating mitigation measures to reroute the traffic to our alternate solution in order to restore normal service operation. Our teams remain actively engaged and are closely monitoring the situation. We apologize for the impact this might have on your business. Further updates will follow.

MIM Paysafe

Versión en Español

Les informamos que nuestro proveedor de códigos QR presenta actualmente una degradación en el servicio. Estamos implementando medidas de mitigación para redirigir el tráfico hacia nuestra solución alternativa y así restablecer el funcionamiento normal lo antes posible. Nuestros equipos continúan trabajando activamente y monitoreando la situación de cerca. Lamentamos profundamente las molestias e impacto que esto pueda estar causando en su negocio. Publicaremos nuevas actualizaciones a medida que tengamos más información.

MIM Paysafe

Service Disruption - QR Code Partner
Started 11 Jul 2026 08:25:45 (6 days ago), resolved 11 Jul 2026 09:19:18 (6 days ago)
Minor Incident
Resolved
QR Payments

Please be advised that our QR code partner is currently experiencing service degradation. We are initiating mitigation measures to reroute the traffic to our alternate solution in order to restore normal service operation. Our teams remain actively engaged and are closely monitoring the situation. We apologize for the impact this might have on your business. Further updates will follow.

MIM Paysafe Reference ID: INC0313638

Versión en Español

Les informamos que nuestro proveedor de códigos QR presenta actualmente una degradación en el servicio. Estamos implementando medidas de mitigación para redirigir el tráfico hacia nuestra solución alternativa y así restablecer el funcionamiento normal lo antes posible. Nuestros equipos continúan trabajando activamente y monitoreando la situación de cerca. Lamentamos profundamente las molestias e impacto que esto pueda estar causando en su negocio. Publicaremos nuevas actualizaciones a medida que tengamos más información.

MIM Paysafe

Service Disruption - QR Code Partner
Started 11 Jul 2026 05:51:03 (6 days ago), resolved 11 Jul 2026 06:23:48 (6 days ago)
Minor Incident
Resolved
Banco de Crédito del Perú (BCP)
QR Payments

Please be advised that our QR code partner is currently experiencing service degradation. Our teams remain actively engaged and are closely monitoring the situation. We apologize for the impact this might have on your business. Further updates will follow.

MIM Paysafe

Versión en Español

Les informamos que nuestro proveedor de códigos QR presenta actualmente una degradación en el servicio. Nuestros equipos continúan trabajando activamente y monitoreando la situación de cerca. Lamentamos profundamente las molestias e impacto que esto pueda estar causando en su negocio. Publicaremos nuevas actualizaciones a medida que tengamos más información.

MIM Paysafe

Reference ID: INC0313636

Service Disruption - QR Code Partner
Started 10 Jul 2026 06:28:07 (7 days ago), resolved 10 Jul 2026 06:54:09 (7 days ago)
Minor Incident
Resolved
Banco de Crédito del Perú (BCP)
QR Payments

Please be advised that our QR code partner is currently experiencing service degradation. Our teams remain actively engaged and are closely monitoring the situation. We apologize for the impact this might have on your business. Further updates will follow.

MIM Paysafe

Versión en Español

Les informamos que nuestro proveedor de códigos QR presenta actualmente una degradación en el servicio. Nuestros equipos continúan trabajando activamente y monitoreando la situación de cerca. Lamentamos profundamente las molestias e impacto que esto pueda estar causando en su negocio. Publicaremos nuevas actualizaciones a medida que tengamos más información.

MIM Paysafe

Reference ID: INC0313496

Paysafe Outage Survival Guide

A step-by-step guide to help you survive a Paysafe outage
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    Paysafe Components

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    Paysafe Skrill

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    Skrill API
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    Skrill Consumer Wallet
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    Skrill Marketing Website
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    Skrill Merchant Portal
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    Skrill Mobile Application
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    Skrill Status Notifications Service
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    Paysafe Neteller

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    Neteller API
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    Neteller Consumer Wallet
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    Neteller Gateway
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    Neteller Marketing Website
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    Neteller Merchant Portal
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    Neteller Mobile Application
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    Paysafecard (merchant)

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    PSC Payment
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    PSC Payment myPaysafe
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    PSC Payout & Refund
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    Paysafecash Payment
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    eCash PagoEfectivo
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    eCash SafetyPay
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    eCash Settlement Report
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    eCash Store Locator B2B
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    Paysafecard (distributor)

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    Pin On Demand Distribution
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    Paysafecash Distribution
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    eCash Reconciliation Files
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    Paysafe Rapid Transfer

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    Paysafe Wallet as a Service (WaaS)

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    Paysafe PagoEfectivo

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    CCE - Cámara de Compensación Electrónica
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    CIP Generation
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    Merchant Portal (PagoEfectivo)
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    Paysafe PagoEfectivo Wallet

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    Merchant Notification (PagoEfectivo)
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    PagoEfectivo Wallet
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    PagoEfectivo Wallet
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    Niubiz
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    GMoney
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    Banco de Crédito del Perú (BCP)
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    Service Disruption - QR Code Partner
    Started 14 Jul 2026 06:14:54 (3 days ago), resolved 14 Jul 2026 07:14:23 (3 days ago)
    Minor Incident
    Resolved
    Banco de Crédito del Perú (BCP)
    QR Payments

    Please be advised that our QR code partner is currently experiencing service degradation. Our teams remain actively engaged and are closely monitoring the situation. We apologize for the impact this might have on your business. Further updates will follow.

    MIM Paysafe

    Versión en Español

    Les informamos que nuestro proveedor de códigos QR presenta actualmente una degradación en el servicio. Nuestros equipos continúan trabajando activamente y monitoreando la situación de cerca. Lamentamos profundamente las molestias e impacto que esto pueda estar causando en su negocio. Publicaremos nuevas actualizaciones a medida que tengamos más información.

    MIM Paysafe

    Reference ID: INC0313876

    Service Disruption - QR Code Partner
    Started 10 Jul 2026 06:28:07 (7 days ago), resolved 10 Jul 2026 06:54:09 (7 days ago)
    Minor Incident
    Resolved
    Banco de Crédito del Perú (BCP)
    QR Payments

    Please be advised that our QR code partner is currently experiencing service degradation. Our teams remain actively engaged and are closely monitoring the situation. We apologize for the impact this might have on your business. Further updates will follow.

    MIM Paysafe

    Versión en Español

    Les informamos que nuestro proveedor de códigos QR presenta actualmente una degradación en el servicio. Nuestros equipos continúan trabajando activamente y monitoreando la situación de cerca. Lamentamos profundamente las molestias e impacto que esto pueda estar causando en su negocio. Publicaremos nuevas actualizaciones a medida que tengamos más información.

    MIM Paysafe

    Reference ID: INC0313496

    Service Disruption - QR Code Partner
    Started 11 Jul 2026 05:51:03 (6 days ago), resolved 11 Jul 2026 06:23:48 (6 days ago)
    Minor Incident
    Resolved
    Banco de Crédito del Perú (BCP)
    QR Payments

    Please be advised that our QR code partner is currently experiencing service degradation. Our teams remain actively engaged and are closely monitoring the situation. We apologize for the impact this might have on your business. Further updates will follow.

    MIM Paysafe

    Versión en Español

    Les informamos que nuestro proveedor de códigos QR presenta actualmente una degradación en el servicio. Nuestros equipos continúan trabajando activamente y monitoreando la situación de cerca. Lamentamos profundamente las molestias e impacto que esto pueda estar causando en su negocio. Publicaremos nuevas actualizaciones a medida que tengamos más información.

    MIM Paysafe

    Reference ID: INC0313636

    QR Payments
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    Service Disruption - QR Code Partner
    Started 14 Jul 2026 02:06:50 (3 days ago), resolved 14 Jul 2026 03:15:25 (3 days ago)
    Incident without Impact
    Resolved
    QR Payments

    Please be advised that our QR code partner is currently experiencing service degradation. We are initiating mitigation measures to reroute the traffic to our alternate solution in order to restore normal service operation. Our teams remain actively engaged and are closely monitoring the situation. We apologize for the impact this might have on your business. Further updates will follow.

    MIM Paysafe

    Versión en Español

    Les informamos que nuestro proveedor de códigos QR presenta actualmente una degradación en el servicio. Estamos implementando medidas de mitigación para redirigir el tráfico hacia nuestra solución alternativa y así restablecer el funcionamiento normal lo antes posible. Nuestros equipos continúan trabajando activamente y monitoreando la situación de cerca. Lamentamos profundamente las molestias e impacto que esto pueda estar causando en su negocio. Publicaremos nuevas actualizaciones a medida que tengamos más información.

    MIM Paysafe

    Reference ID: INC0313871

    Service Disruption - QR Code Partner
    Started 14 Jul 2026 06:14:54 (3 days ago), resolved 14 Jul 2026 07:14:23 (3 days ago)
    Minor Incident
    Resolved
    Banco de Crédito del Perú (BCP)
    QR Payments

    Please be advised that our QR code partner is currently experiencing service degradation. Our teams remain actively engaged and are closely monitoring the situation. We apologize for the impact this might have on your business. Further updates will follow.

    MIM Paysafe

    Versión en Español

    Les informamos que nuestro proveedor de códigos QR presenta actualmente una degradación en el servicio. Nuestros equipos continúan trabajando activamente y monitoreando la situación de cerca. Lamentamos profundamente las molestias e impacto que esto pueda estar causando en su negocio. Publicaremos nuevas actualizaciones a medida que tengamos más información.

    MIM Paysafe

    Reference ID: INC0313876

    Service Disruption - QR Code Partner
    Started 10 Jul 2026 06:28:07 (7 days ago), resolved 10 Jul 2026 06:54:09 (7 days ago)
    Minor Incident
    Resolved
    Banco de Crédito del Perú (BCP)
    QR Payments

    Please be advised that our QR code partner is currently experiencing service degradation. Our teams remain actively engaged and are closely monitoring the situation. We apologize for the impact this might have on your business. Further updates will follow.

    MIM Paysafe

    Versión en Español

    Les informamos que nuestro proveedor de códigos QR presenta actualmente una degradación en el servicio. Nuestros equipos continúan trabajando activamente y monitoreando la situación de cerca. Lamentamos profundamente las molestias e impacto que esto pueda estar causando en su negocio. Publicaremos nuevas actualizaciones a medida que tengamos más información.

    MIM Paysafe

    Reference ID: INC0313496

    Service Disruption - QR Code Partner
    Started 15 Jul 2026 06:42:31 (2 days ago), resolved 15 Jul 2026 07:39:05 (2 days ago)
    Minor Incident
    Resolved
    QR Payments

    Please be advised that our QR code partner is currently experiencing service degradation. We are initiating mitigation measures to reroute the traffic to our alternate solution in order to restore normal service operation. Our teams remain actively engaged and are closely monitoring the situation. We apologize for the impact this might have on your business. Further updates will follow.

    MIM Paysafe

    ReferenceID: INC0314046

    Versión en Español

    Les informamos que nuestro proveedor de códigos QR presenta actualmente una degradación en el servicio. Estamos implementando medidas de mitigación para redirigir el tráfico hacia nuestra solución alternativa y así restablecer el funcionamiento normal lo antes posible. Nuestros equipos continúan trabajando activamente y monitoreando la situación de cerca. Lamentamos profundamente las molestias e impacto que esto pueda estar causando en su negocio. Publicaremos nuevas actualizaciones a medida que tengamos más información.

    MIM Paysafe

    Service Disruption - QR Code Partner
    Started 11 Jul 2026 05:51:03 (6 days ago), resolved 11 Jul 2026 06:23:48 (6 days ago)
    Minor Incident
    Resolved
    Banco de Crédito del Perú (BCP)
    QR Payments

    Please be advised that our QR code partner is currently experiencing service degradation. Our teams remain actively engaged and are closely monitoring the situation. We apologize for the impact this might have on your business. Further updates will follow.

    MIM Paysafe

    Versión en Español

    Les informamos que nuestro proveedor de códigos QR presenta actualmente una degradación en el servicio. Nuestros equipos continúan trabajando activamente y monitoreando la situación de cerca. Lamentamos profundamente las molestias e impacto que esto pueda estar causando en su negocio. Publicaremos nuevas actualizaciones a medida que tengamos más información.

    MIM Paysafe

    Reference ID: INC0313636

    Service Disruption - QR Code Partner
    Started 11 Jul 2026 08:25:45 (6 days ago), resolved 11 Jul 2026 09:19:18 (6 days ago)
    Minor Incident
    Resolved
    QR Payments

    Please be advised that our QR code partner is currently experiencing service degradation. We are initiating mitigation measures to reroute the traffic to our alternate solution in order to restore normal service operation. Our teams remain actively engaged and are closely monitoring the situation. We apologize for the impact this might have on your business. Further updates will follow.

    MIM Paysafe Reference ID: INC0313638

    Versión en Español

    Les informamos que nuestro proveedor de códigos QR presenta actualmente una degradación en el servicio. Estamos implementando medidas de mitigación para redirigir el tráfico hacia nuestra solución alternativa y así restablecer el funcionamiento normal lo antes posible. Nuestros equipos continúan trabajando activamente y monitoreando la situación de cerca. Lamentamos profundamente las molestias e impacto que esto pueda estar causando en su negocio. Publicaremos nuevas actualizaciones a medida que tengamos más información.

    MIM Paysafe

    Service Disruption - QR Code Partner
    Started 12 Jul 2026 03:42:39 (5 days ago), resolved 12 Jul 2026 03:58:52 (5 days ago)
    Incident without Impact
    Resolved
    QR Payments

    Please be advised that our QR code partner is currently experiencing service degradation. We are initiating mitigation measures to reroute the traffic to our alternate solution in order to restore normal service operation. Our teams remain actively engaged and are closely monitoring the situation. We apologize for the impact this might have on your business. Further updates will follow.

    MIM Paysafe

    Versión en Español

    Les informamos que nuestro proveedor de códigos QR presenta actualmente una degradación en el servicio. Estamos implementando medidas de mitigación para redirigir el tráfico hacia nuestra solución alternativa y así restablecer el funcionamiento normal lo antes posible. Nuestros equipos continúan trabajando activamente y monitoreando la situación de cerca. Lamentamos profundamente las molestias e impacto que esto pueda estar causando en su negocio. Publicaremos nuevas actualizaciones a medida que tengamos más información.

    MIM Paysafe

    Service Disruption - QR Code Partner
    Started 12 Jul 2026 05:13:53 (5 days ago), resolved 12 Jul 2026 10:32:52 (5 days ago)
    Incident without Impact
    Resolved
    QR Payments

    Please be advised that our QR code partner is currently experiencing service degradation. We are initiating mitigation measures to reroute the traffic to our alternate solution in order to restore normal service operation. Our teams remain actively engaged and are closely monitoring the situation. We apologize for the impact this might have on your business. Further updates will follow.

    MIM Paysafe

    Versión en Español

    Les informamos que nuestro proveedor de códigos QR presenta actualmente una degradación en el servicio. Estamos implementando medidas de mitigación para redirigir el tráfico hacia nuestra solución alternativa y así restablecer el funcionamiento normal lo antes posible. Nuestros equipos continúan trabajando activamente y monitoreando la situación de cerca. Lamentamos profundamente las molestias e impacto que esto pueda estar causando en su negocio. Publicaremos nuevas actualizaciones a medida que tengamos más información.

    MIM Paysafe

    Reference ID: INC0313647

    Service Disruption - QR Code Partner
    Started 15 Jul 2026 18:58:44 (1 day ago), resolved 15 Jul 2026 21:13:41 (1 day ago)
    Incident without Impact
    Resolved
    QR Payments

    Please be advised that our QR code partner is currently experiencing service degradation. We are initiating mitigation measures to reroute the traffic to our alternate solution in order to restore normal service operation. Our teams remain actively engaged and are closely monitoring the situation. We apologize for the impact this might have on your business. Further updates will follow.

    MIM Paysafe

    Versión en Español

    Les informamos que nuestro proveedor de códigos QR presenta actualmente una degradación en el servicio. Estamos implementando medidas de mitigación para redirigir el tráfico hacia nuestra solución alternativa y así restablecer el funcionamiento normal lo antes posible. Nuestros equipos continúan trabajando activamente y monitoreando la situación de cerca. Lamentamos profundamente las molestias e impacto que esto pueda estar causando en su negocio. Publicaremos nuevas actualizaciones a medida que tengamos más información.

    MIM Paysafe

    Service Disruption - QR Code Partner
    Started 13 Jul 2026 02:10:58 (4 days ago), resolved 13 Jul 2026 02:42:41 (4 days ago)
    Minor Incident
    Resolved
    QR Payments

    Please be advised that our QR code partner is currently experiencing service degradation. We are initiating mitigation measures to reroute the traffic to our alternate solution in order to restore normal service operation. Our teams remain actively engaged and are closely monitoring the situation. We apologize for the impact this might have on your business. Further updates will follow.

    MIM Paysafe Reference ID:INC0313685

    Versión en Español

    Les informamos que nuestro proveedor de códigos QR presenta actualmente una degradación en el servicio. Estamos implementando medidas de mitigación para redirigir el tráfico hacia nuestra solución alternativa y así restablecer el funcionamiento normal lo antes posible. Nuestros equipos continúan trabajando activamente y monitoreando la situación de cerca. Lamentamos profundamente las molestias e impacto que esto pueda estar causando en su negocio. Publicaremos nuevas actualizaciones a medida que tengamos más información.

    MIM Paysafe

    BBVA
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    Service Disruption - Merchant & Partner Support
    Started 16 Jul 2026 19:43:00 (4 hours ago), resolved 16 Jul 2026 22:31:48 (2 hours ago)
    Minor Incident
    Resolved
    Merchant & Partner Support phone lines

    Dear all,

    Please note that Payment processing email support queues for merchant and technical support are temporarily inaccessible to our support teams. As a result, there might be a delay in our support team's ability to respond to your support tickets. Until further notice for system and processing critical matters, please contact your account manager or dedicated support phone line to have your problem investigated.

    We apologize for the impact this might have on your business. Further updates will follow.

    Paysafe Third Parties

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    Service Disruption - Cardinal
    Started 15 Jul 2026 07:19:37 (2 days ago), resolved 15 Jul 2026 08:35:56 (2 days ago)
    Minor Incident
    Resolved
    Cardinal Commerce (3DS2)

    Our partner Cardinal is investigating a potential issue with their services. We apologize for the impact this might have on your business. Further updates will follow.

    MIM Paysafe

    Reference ID: INC0314049

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    Service Disruption-VIP Preferred
    Started 14 Jul 2026 07:06:12 (3 days ago), resolved 14 Jul 2026 08:06:43 (3 days ago)
    Minor Incident
    Resolved
    VIP Preferred

    Our partner VIP Preferred is investigating a potential issue with their services. We apologize for the impact this might have on your business. Further updates will follow.

    MIM Paysafe

    Reference ID: INC0313879

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