Paysafe status is Under Maintenance

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Skrill Consumer Wallet
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Banco de Crédito del Perú (BCP)
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QR Payments
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MPIAPI (REST)
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Payouts
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Banco de Crédito del Perú (BCP)
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PIX
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Last updated 1 minute ago from official status page. Learn more

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Active Incidents

No active incidents

Recently Resolved Incidents

Service Disruption - PIX
Started 22 Aug 2026 07:24:16 (3 days ago), resolved 22 Aug 2026 14:19:54 (3 days ago)
Minor Incident
Resolved
PIX

Our partner PIX is investigating a potential issue with their services. We apologize for the impact this might have on your business. Further updates will follow.

MIM Paysafe

Reference ID: INC0318374

Service Disruption - SafetyPay Payouts
Started 22 Aug 2026 07:01:30 (3 days ago), resolved 22 Aug 2026 09:15:27 (3 days ago)
Critical Incident
Resolved
Payouts

We are investigating an issue with the Payouts Services and apologize for the impact this might have on your business. Further updates will follow.

MIM Paysafe

Reference ID:INC0318502

Service Disruption - QR Code Partner
Started 22 Aug 2026 06:01:43 (3 days ago), resolved 22 Aug 2026 06:32:43 (3 days ago)
Minor Incident
Resolved
QR Payments

Please be advised that our QR code partner is currently experiencing service degradation. We are initiating mitigation measures to reroute the traffic to our alternate solution in order to restore normal service operation. Our teams remain actively engaged and are closely monitoring the situation. We apologize for the impact this might have on your business. Further updates will follow.

MIM Paysafe

Versión en Español

Les informamos que nuestro proveedor de códigos QR presenta actualmente una degradación en el servicio. Estamos implementando medidas de mitigación para redirigir el tráfico hacia nuestra solución alternativa y así restablecer el funcionamiento normal lo antes posible. Nuestros equipos continúan trabajando activamente y monitoreando la situación de cerca. Lamentamos profundamente las molestias e impacto que esto pueda estar causando en su negocio. Publicaremos nuevas actualizaciones a medida que tengamos más información.

MIM Paysafe

Reference ID: INC0318499

Service Disruption - QR Code Partner
Started 21 Aug 2026 20:37:55 (4 days ago), resolved 21 Aug 2026 21:10:39 (4 days ago)
Incident without Impact
Resolved
QR Payments

Please be advised that we have successfully rerouted the traffic to our alternate solution. Affected services are now fully operational. More updates to follow.

MIM Paysafe

Versión en Español

Les informamos que hemos redirigido exitosamente el tráfico a nuestra solución alternativa. Los servicios afectados ya están totalmente operativos. Seguimos informando.

MIM Paysafe

Ref ID:INC0318477

Service Disruption - Banco de Crédito del Perú (BCP)
Started 21 Aug 2026 09:18:53 (4 days ago), resolved 21 Aug 2026 13:22:34 (4 days ago)
Major Incident
Resolved
Banco de Crédito del Perú (BCP)
QR Payments
Banco de Crédito del Perú (BCP)

Please be advised that we are currently experiencing service degradation related to the BCP issue reported earlier. We have implemented mitigation measures and rerouted traffic to our alternate solution in order to restore normal service operations. Our teams remain actively engaged and are closely monitoring the situation. We apologise for any impact this may have on your business. Further updates will be provided as they become available.

Versión en Español

Le informamos que actualmente estamos experimentando una degradación del servicio relacionada con el problema de BCP reportado anteriormente. Hemos aplicado medidas de mitigación para redirigir el tráfico a nuestra solución alternativa con el fin de restablecer el funcionamiento normal del servicio. Nuestros equipos continúan trabajando activamente y monitoreando de cerca la situación. Lamentamos el impacto que esto pueda tener en su negocio. Proporcionaremos más actualizaciones a medida que estén disponibles.

MIM Paysafe

Reference ID: INC0318411

Service Disruption - QR Code Partner
Started 21 Aug 2026 06:22:17 (4 days ago), resolved 21 Aug 2026 12:29:14 (4 days ago)
Incident without Impact
Resolved
QR Payments

Please be advised that our QR code partner is currently experiencing service degradation. We are initiating mitigation measures to reroute the traffic to our alternate solution in order to restore normal service operation. Our teams remain actively engaged and are closely monitoring the situation. We apologize for the impact this might have on your business. Further updates will follow.

MIM Paysafe

Versión en Español

Les informamos que nuestro proveedor de códigos QR presenta actualmente una degradación en el servicio. Estamos implementando medidas de mitigación para redirigir el tráfico hacia nuestra solución alternativa y así restablecer el funcionamiento normal lo antes posible. Nuestros equipos continúan trabajando activamente y monitoreando la situación de cerca. Lamentamos profundamente las molestias e impacto que esto pueda estar causando en su negocio. Publicaremos nuevas actualizaciones a medida que tengamos más información.

MIM Paysafe

Reference ID: INC0318389

Service Disruption - Safetypay
Started 19 Aug 2026 17:57:52 (6 days ago), resolved 19 Aug 2026 18:10:51 (6 days ago)
Minor Incident
Resolved
MPIAPI (REST)

We are investigating a potential issue with the service mentioned below and apologize for the impact this might have on your business. Further updates will follow.

MIM Paysafe

Reference ID: INC0318177

Service Disruption - SMS OTP Delivery affecting Skrill Wallet and Optic Portal Sign in
Started 19 Aug 2026 11:00:35 (6 days ago), resolved 19 Aug 2026 11:00:36 (6 days ago)
Incident without Impact
Resolved
Skrill Consumer Wallet
OPTIC Portal

Please be advised that we experienced an issue with our SMS provider in the US region, between 14th and 18th of August. The issue affected OTP verification through SMS for some users attempting to log in to the Skrill Consumer Wallet and Optic Portal. Our teams implemented corrective measures, and the incident has now been resolved. Our partner identified and addressed the underlying cause, and all services have returned to normal operation. We apologise for any inconvenience this may have caused and appreciate your patience while the issue was being resolved.

MIM Paysafe Reference ID: INC0317823

Service Disruption - QR Code Partner
Started 18 Aug 2026 15:02:55 (7 days ago), resolved 18 Aug 2026 22:47:08 (6 days ago)
Minor Incident
Resolved
QR Payments

Please be advised that our QR code partner is currently experiencing service degradation. We are initiating mitigation measures to reroute the traffic to our alternate solution in order to restore normal service operation. Our teams remain actively engaged and are closely monitoring the situation. We apologize for the impact this might have on your business. Further updates will follow.

MIM Paysafe

Reference ID: INC0317989

Versión en Español

Les informamos que nuestro proveedor de códigos QR presenta actualmente una degradación en el servicio. Estamos implementando medidas de mitigación para redirigir el tráfico hacia nuestra solución alternativa y así restablecer el funcionamiento normal lo antes posible. Nuestros equipos continúan trabajando activamente y monitoreando la situación de cerca. Lamentamos profundamente las molestias e impacto que esto pueda estar causando en su negocio. Publicaremos nuevas actualizaciones a medida que tengamos más información.

MIM Paysafe

Service Disruption - SafetyPay Payouts
Started 18 Aug 2026 19:22:26 (7 days ago), resolved 18 Aug 2026 21:09:47 (7 days ago)
Minor Incident
Resolved
Payouts

Due to a third-party disruption, our Payout services are currently experiencing limited impact. We are closely monitoring the situation. We apologize for any inconvenience this may cause to your business. Further updates will follow.

Reference ID: INC0318031

Service Disruption - QR Code Partner
Started 18 Aug 2026 12:52:48 (7 days ago), resolved 18 Aug 2026 13:28:47 (7 days ago)
Minor Incident
Resolved
QR Payments

Please be advised that our QR code partner is currently experiencing service degradation. We are initiating mitigation measures to reroute the traffic to our alternate solution in order to restore normal service operation. Our teams remain actively engaged and are closely monitoring the situation. We apologize for the impact this might have on your business. Further updates will follow.

MIM Paysafe

Reference ID: INC0317959

Versión en Español

Les informamos que nuestro proveedor de códigos QR presenta actualmente una degradación en el servicio. Estamos implementando medidas de mitigación para redirigir el tráfico hacia nuestra solución alternativa y así restablecer el funcionamiento normal lo antes posible. Nuestros equipos continúan trabajando activamente y monitoreando la situación de cerca. Lamentamos profundamente las molestias e impacto que esto pueda estar causando en su negocio. Publicaremos nuevas actualizaciones a medida que tengamos más información.

MIM Paysafe

Paysafe Outage Survival Guide

A step-by-step guide to help you survive a Paysafe outage
NaN%

    Paysafe Components

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    Paysafe Skrill

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    Skrill API
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    Skrill Consumer Wallet
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    Service Disruption - SMS OTP Delivery affecting Skrill Wallet and Optic Portal Sign in
    Started 19 Aug 2026 11:00:35 (6 days ago), resolved 19 Aug 2026 11:00:36 (6 days ago)
    Incident without Impact
    Resolved
    Skrill Consumer Wallet
    OPTIC Portal

    Please be advised that we experienced an issue with our SMS provider in the US region, between 14th and 18th of August. The issue affected OTP verification through SMS for some users attempting to log in to the Skrill Consumer Wallet and Optic Portal. Our teams implemented corrective measures, and the incident has now been resolved. Our partner identified and addressed the underlying cause, and all services have returned to normal operation. We apologise for any inconvenience this may have caused and appreciate your patience while the issue was being resolved.

    MIM Paysafe Reference ID: INC0317823

    Skrill Marketing Website
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    Skrill Merchant Portal
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    Skrill Mobile Application
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    Skrill Status Notifications Service
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    Paysafe Neteller

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    Neteller API
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    Neteller Consumer Wallet
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    Neteller Gateway
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    Neteller Marketing Website
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    Neteller Merchant Portal
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    Neteller Mobile Application
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    Paysafecard (merchant)

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    PSC Payment
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    PSC Payment myPaysafe
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    PSC Payout & Refund
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    Paysafecash Payment
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    eCash PagoEfectivo
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    eCash SafetyPay
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    eCash Settlement Report
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    eCash Store Locator B2B
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    Paysafecard (distributor)

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    Pin On Demand Distribution
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    Paysafecash Distribution
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    eCash Reconciliation Files
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    Paysafe Rapid Transfer

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    Paysafe Wallet as a Service (WaaS)

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    Paysafe PagoEfectivo

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    CCE - Cámara de Compensación Electrónica
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    CIP Generation
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    Merchant Portal (PagoEfectivo)
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    Merchant Notification (PagoEfectivo)
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    PagoEfectivo Wallet
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    Paysafe PagoEfectivo Wallet

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    PagoEfectivo Wallet
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    Niubiz
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    GMoney
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    Banco de Crédito del Perú (BCP)
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    Service Disruption - Banco de Crédito del Perú (BCP)
    Started 21 Aug 2026 09:18:53 (4 days ago), resolved 21 Aug 2026 13:22:34 (4 days ago)
    Major Incident
    Resolved
    Banco de Crédito del Perú (BCP)
    QR Payments
    Banco de Crédito del Perú (BCP)

    Please be advised that we are currently experiencing service degradation related to the BCP issue reported earlier. We have implemented mitigation measures and rerouted traffic to our alternate solution in order to restore normal service operations. Our teams remain actively engaged and are closely monitoring the situation. We apologise for any impact this may have on your business. Further updates will be provided as they become available.

    Versión en Español

    Le informamos que actualmente estamos experimentando una degradación del servicio relacionada con el problema de BCP reportado anteriormente. Hemos aplicado medidas de mitigación para redirigir el tráfico a nuestra solución alternativa con el fin de restablecer el funcionamiento normal del servicio. Nuestros equipos continúan trabajando activamente y monitoreando de cerca la situación. Lamentamos el impacto que esto pueda tener en su negocio. Proporcionaremos más actualizaciones a medida que estén disponibles.

    MIM Paysafe

    Reference ID: INC0318411

    QR Payments
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    Service Disruption - QR Code Partner
    Started 18 Aug 2026 12:52:48 (7 days ago), resolved 18 Aug 2026 13:28:47 (7 days ago)
    Minor Incident
    Resolved
    QR Payments

    Please be advised that our QR code partner is currently experiencing service degradation. We are initiating mitigation measures to reroute the traffic to our alternate solution in order to restore normal service operation. Our teams remain actively engaged and are closely monitoring the situation. We apologize for the impact this might have on your business. Further updates will follow.

    MIM Paysafe

    Reference ID: INC0317959

    Versión en Español

    Les informamos que nuestro proveedor de códigos QR presenta actualmente una degradación en el servicio. Estamos implementando medidas de mitigación para redirigir el tráfico hacia nuestra solución alternativa y así restablecer el funcionamiento normal lo antes posible. Nuestros equipos continúan trabajando activamente y monitoreando la situación de cerca. Lamentamos profundamente las molestias e impacto que esto pueda estar causando en su negocio. Publicaremos nuevas actualizaciones a medida que tengamos más información.

    MIM Paysafe

    Service Disruption - QR Code Partner
    Started 18 Aug 2026 15:02:55 (7 days ago), resolved 18 Aug 2026 22:47:08 (6 days ago)
    Minor Incident
    Resolved
    QR Payments

    Please be advised that our QR code partner is currently experiencing service degradation. We are initiating mitigation measures to reroute the traffic to our alternate solution in order to restore normal service operation. Our teams remain actively engaged and are closely monitoring the situation. We apologize for the impact this might have on your business. Further updates will follow.

    MIM Paysafe

    Reference ID: INC0317989

    Versión en Español

    Les informamos que nuestro proveedor de códigos QR presenta actualmente una degradación en el servicio. Estamos implementando medidas de mitigación para redirigir el tráfico hacia nuestra solución alternativa y así restablecer el funcionamiento normal lo antes posible. Nuestros equipos continúan trabajando activamente y monitoreando la situación de cerca. Lamentamos profundamente las molestias e impacto que esto pueda estar causando en su negocio. Publicaremos nuevas actualizaciones a medida que tengamos más información.

    MIM Paysafe

    Service Disruption - QR Code Partner
    Started 21 Aug 2026 06:22:17 (4 days ago), resolved 21 Aug 2026 12:29:14 (4 days ago)
    Incident without Impact
    Resolved
    QR Payments

    Please be advised that our QR code partner is currently experiencing service degradation. We are initiating mitigation measures to reroute the traffic to our alternate solution in order to restore normal service operation. Our teams remain actively engaged and are closely monitoring the situation. We apologize for the impact this might have on your business. Further updates will follow.

    MIM Paysafe

    Versión en Español

    Les informamos que nuestro proveedor de códigos QR presenta actualmente una degradación en el servicio. Estamos implementando medidas de mitigación para redirigir el tráfico hacia nuestra solución alternativa y así restablecer el funcionamiento normal lo antes posible. Nuestros equipos continúan trabajando activamente y monitoreando la situación de cerca. Lamentamos profundamente las molestias e impacto que esto pueda estar causando en su negocio. Publicaremos nuevas actualizaciones a medida que tengamos más información.

    MIM Paysafe

    Reference ID: INC0318389

    Service Disruption - Banco de Crédito del Perú (BCP)
    Started 21 Aug 2026 09:18:53 (4 days ago), resolved 21 Aug 2026 13:22:34 (4 days ago)
    Major Incident
    Resolved
    Banco de Crédito del Perú (BCP)
    QR Payments
    Banco de Crédito del Perú (BCP)

    Please be advised that we are currently experiencing service degradation related to the BCP issue reported earlier. We have implemented mitigation measures and rerouted traffic to our alternate solution in order to restore normal service operations. Our teams remain actively engaged and are closely monitoring the situation. We apologise for any impact this may have on your business. Further updates will be provided as they become available.

    Versión en Español

    Le informamos que actualmente estamos experimentando una degradación del servicio relacionada con el problema de BCP reportado anteriormente. Hemos aplicado medidas de mitigación para redirigir el tráfico a nuestra solución alternativa con el fin de restablecer el funcionamiento normal del servicio. Nuestros equipos continúan trabajando activamente y monitoreando de cerca la situación. Lamentamos el impacto que esto pueda tener en su negocio. Proporcionaremos más actualizaciones a medida que estén disponibles.

    MIM Paysafe

    Reference ID: INC0318411

    Service Disruption - QR Code Partner
    Started 21 Aug 2026 20:37:55 (4 days ago), resolved 21 Aug 2026 21:10:39 (4 days ago)
    Incident without Impact
    Resolved
    QR Payments

    Please be advised that we have successfully rerouted the traffic to our alternate solution. Affected services are now fully operational. More updates to follow.

    MIM Paysafe

    Versión en Español

    Les informamos que hemos redirigido exitosamente el tráfico a nuestra solución alternativa. Los servicios afectados ya están totalmente operativos. Seguimos informando.

    MIM Paysafe

    Ref ID:INC0318477

    Service Disruption - QR Code Partner
    Started 22 Aug 2026 06:01:43 (3 days ago), resolved 22 Aug 2026 06:32:43 (3 days ago)
    Minor Incident
    Resolved
    QR Payments

    Please be advised that our QR code partner is currently experiencing service degradation. We are initiating mitigation measures to reroute the traffic to our alternate solution in order to restore normal service operation. Our teams remain actively engaged and are closely monitoring the situation. We apologize for the impact this might have on your business. Further updates will follow.

    MIM Paysafe

    Versión en Español

    Les informamos que nuestro proveedor de códigos QR presenta actualmente una degradación en el servicio. Estamos implementando medidas de mitigación para redirigir el tráfico hacia nuestra solución alternativa y así restablecer el funcionamiento normal lo antes posible. Nuestros equipos continúan trabajando activamente y monitoreando la situación de cerca. Lamentamos profundamente las molestias e impacto que esto pueda estar causando en su negocio. Publicaremos nuevas actualizaciones a medida que tengamos más información.

    MIM Paysafe

    Reference ID: INC0318499

    BBVA
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    Paysafe SafetyPay

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    Express Application
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    Merchant Portal (SafetyPay)
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    Notification Services (SafetyPay)
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    DirectWS (SOAP)
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    MPIAPI (REST)
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    Service Disruption - Safetypay
    Started 19 Aug 2026 17:57:52 (6 days ago), resolved 19 Aug 2026 18:10:51 (6 days ago)
    Minor Incident
    Resolved
    MPIAPI (REST)

    We are investigating a potential issue with the service mentioned below and apologize for the impact this might have on your business. Further updates will follow.

    MIM Paysafe

    Reference ID: INC0318177

    STP - Sistema de Transferencias y Pagos
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    Monnet
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    Payouts
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    Service Disruption - SafetyPay Payouts
    Started 18 Aug 2026 19:22:26 (7 days ago), resolved 18 Aug 2026 21:09:47 (7 days ago)
    Minor Incident
    Resolved
    Payouts

    Due to a third-party disruption, our Payout services are currently experiencing limited impact. We are closely monitoring the situation. We apologize for any inconvenience this may cause to your business. Further updates will follow.

    Reference ID: INC0318031

    Service Disruption - SafetyPay Payouts
    Started 22 Aug 2026 07:01:30 (3 days ago), resolved 22 Aug 2026 09:15:27 (3 days ago)
    Critical Incident
    Resolved
    Payouts

    We are investigating an issue with the Payouts Services and apologize for the impact this might have on your business. Further updates will follow.

    MIM Paysafe

    Reference ID:INC0318502

    NetBanx Netcentre
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    Banco de Crédito del Perú (BCP)
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    Service Disruption - Banco de Crédito del Perú (BCP)
    Started 21 Aug 2026 09:18:53 (4 days ago), resolved 21 Aug 2026 13:22:34 (4 days ago)
    Major Incident
    Resolved
    Banco de Crédito del Perú (BCP)
    QR Payments
    Banco de Crédito del Perú (BCP)

    Please be advised that we are currently experiencing service degradation related to the BCP issue reported earlier. We have implemented mitigation measures and rerouted traffic to our alternate solution in order to restore normal service operations. Our teams remain actively engaged and are closely monitoring the situation. We apologise for any impact this may have on your business. Further updates will be provided as they become available.

    Versión en Español

    Le informamos que actualmente estamos experimentando una degradación del servicio relacionada con el problema de BCP reportado anteriormente. Hemos aplicado medidas de mitigación para redirigir el tráfico a nuestra solución alternativa con el fin de restablecer el funcionamiento normal del servicio. Nuestros equipos continúan trabajando activamente y monitoreando de cerca la situación. Lamentamos el impacto que esto pueda tener en su negocio. Proporcionaremos más actualizaciones a medida que estén disponibles.

    MIM Paysafe

    Reference ID: INC0318411

    PIX
    Tue 18
    Wed 19
    Thu 20
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    Sat 22
    Sun 23
    Mon 24
    now
    Service Disruption - PIX
    Started 22 Aug 2026 07:24:16 (3 days ago), resolved 22 Aug 2026 14:19:54 (3 days ago)
    Minor Incident
    Resolved
    PIX

    Our partner PIX is investigating a potential issue with their services. We apologize for the impact this might have on your business. Further updates will follow.

    MIM Paysafe

    Reference ID: INC0318374

    Bradesco
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    now
    Banco del Pichincha
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    BBVA
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    Retailer API: API integration
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    now
    Store API
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    Viacash Merchant API
    Tue 18
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    Viafintech App
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    Income Access - SFTP
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    OPTIC Portal
    Tue 18
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    now
    Service Disruption - SMS OTP Delivery affecting Skrill Wallet and Optic Portal Sign in
    Started 19 Aug 2026 11:00:35 (6 days ago), resolved 19 Aug 2026 11:00:36 (6 days ago)
    Incident without Impact
    Resolved
    Skrill Consumer Wallet
    OPTIC Portal

    Please be advised that we experienced an issue with our SMS provider in the US region, between 14th and 18th of August. The issue affected OTP verification through SMS for some users attempting to log in to the Skrill Consumer Wallet and Optic Portal. Our teams implemented corrective measures, and the incident has now been resolved. Our partner identified and addressed the underlying cause, and all services have returned to normal operation. We apologise for any inconvenience this may have caused and appreciate your patience while the issue was being resolved.

    MIM Paysafe Reference ID: INC0317823

    Paysafe Processing and APIs

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    Checkout V2
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    Customer Vault API
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    Direct Debit API
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    Hosted API (UPP)
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    Identity API
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    Paysafe.js
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