Paysafe status is Partially Degraded Service

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QR Payments
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Payouts
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OPTIC Portal
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Merchant Payments
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Paysafe Third Parties

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Interac e-Transfer
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Multibanco
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Last updated 1 minute ago from official status page. Learn more

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Active Incidents

Service Disruption - Merchant Payments
Started 3 Aug 2026 17:42:37 (2 days ago), still ongoing
Incident without Impact
Identified
Merchant Payments

Due to a processing delay, month-end fees for a subset of merchants were posted on August 1 rather than July 31. No action is required on your part, and we apologize for any inconvenience this may have caused.

We are currently assessing the full scope of impacted accounts and will provide additional details as they become available.

MIM Paysafe

Reference ID: INC0316181

Impact to Paysafe Acquiring RS2 - Invoices - Incorrect Monthly statements in Optic Portal
Started 3 Aug 2026 08:32:16 (2 days ago), still ongoing
Minor Incident
Identified
OPTIC Portal
Paysafe Acquiring RS2 - Batch Processing
Paysafe Acquiring RS2 - Invoices
Paysafe Acquiring RS2 - Financial Reporting

Please be advised that following additional review and validation we have identified further discrepancies in the Monthly statements (invoices) for June 2026 for multi-currency accounts, currently available in the Optic Portal, previously reported in INC0314578. https://status.paysafe.com/incidents/ykcw07rjvmxn Our teams have escalated the incident to partner. We are working alongside partner support teams with the highest priority to resolve the issue. We apologize for the impact this may have on your business. Further updates will follow.

Reference ID: INC0314578

Recently Resolved Incidents

Service Disruption - QR Code Partner
Started 5 Aug 2026 06:11:55 (2 hours ago), resolved 5 Aug 2026 06:57:37 (1 hour ago)
Incident without Impact
Resolved
QR Payments

Please be advised that our QR code partner is currently experiencing service degradation. We are initiating mitigation measures to reroute the traffic to our alternate solution in order to restore normal service operation. Our teams remain actively engaged and are closely monitoring the situation. We apologize for the impact this might have on your business. Further updates will follow.

MIM Paysafe

Reference ID: INC0316435

Versión en Español

Les informamos que nuestro proveedor de códigos QR presenta actualmente una degradación en el servicio. Estamos implementando medidas de mitigación para redirigir el tráfico hacia nuestra solución alternativa y así restablecer el funcionamiento normal lo antes posible. Nuestros equipos continúan trabajando activamente y monitoreando la situación de cerca. Lamentamos profundamente las molestias e impacto que esto pueda estar causando en su negocio. Publicaremos nuevas actualizaciones a medida que tengamos más información.

MIM Paysafe

Service Disruption - Multibanco
Started 4 Aug 2026 14:09:48 (18 hours ago), resolved 5 Aug 2026 05:09:40 (3 hours ago)
Minor Incident
Resolved
Multibanco

Dear All,

please be advised that we are experiencing payment processing degradation with SIBS again. The issue appears to be externally caused by our payment processor. Our teams are collaborating with the partner for further details.

Further updates will be shared accordingly, once available.

Reference ID:INC0316339

Service Disruption - Multibanco
Started 4 Aug 2026 12:56:03 (19 hours ago), resolved 4 Aug 2026 13:17:04 (19 hours ago)
Minor Incident
Resolved
Multibanco

Our partner Multibanco is investigating a potential issue with their services. We apologize for the impact this might have on your business. Further updates will follow.

MIM Paysafe

Reference ID:INC0316315

Service Disruption - QR Code Partner
Started 4 Aug 2026 07:21:02 (1 day ago), resolved 4 Aug 2026 07:58:28 (1 day ago)
Incident without Impact
Resolved
QR Payments

Please be advised that our QR code partner is currently experiencing service degradation. We are initiating mitigation measures to reroute the traffic to our alternate solution in order to restore normal service operation. Our teams remain actively engaged and are closely monitoring the situation. We apologize for the impact this might have on your business. Further updates will follow.

MIM Paysafe

Reference ID: INC0316249

Versión en Español

Les informamos que nuestro proveedor de códigos QR presenta actualmente una degradación en el servicio. Estamos implementando medidas de mitigación para redirigir el tráfico hacia nuestra solución alternativa y así restablecer el funcionamiento normal lo antes posible. Nuestros equipos continúan trabajando activamente y monitoreando la situación de cerca. Lamentamos profundamente las molestias e impacto que esto pueda estar causando en su negocio. Publicaremos nuevas actualizaciones a medida que tengamos más información.

MIM Paysafe

Service Disruption - SafetyPay
Started 1 Aug 2026 14:13:38 (4 days ago), resolved 1 Aug 2026 16:03:47 (4 days ago)
Minor Incident
Resolved
Payouts

We are investigating potential issues with the service mentioned below and apologize for the impact this might have on your business. Further updates will follow.

MIM Paysafe

Reference ID: INC0316043

Service Disruption - QR Code Partner
Started 1 Aug 2026 02:20:28 (4 days ago), resolved 1 Aug 2026 03:18:13 (4 days ago)
Incident without Impact
Resolved
QR Payments

Please be advised that our QR code partner is currently experiencing service degradation. We are initiating mitigation measures to reroute the traffic to our alternate solution in order to restore normal service operation. Our teams remain actively engaged and are closely monitoring the situation. We apologize for the impact this might have on your business. Further updates will follow.

MIM Paysafe

Versión en Español

Les informamos que nuestro proveedor de códigos QR presenta actualmente una degradación en el servicio. Estamos implementando medidas de mitigación para redirigir el tráfico hacia nuestra solución alternativa y así restablecer el funcionamiento normal lo antes posible. Nuestros equipos continúan trabajando activamente y monitoreando la situación de cerca. Lamentamos profundamente las molestias e impacto que esto pueda estar causando en su negocio. Publicaremos nuevas actualizaciones a medida que tengamos más información.

MIM Paysafe

REF ID: INC0316031

Service Disruption - QR Code Partner
Started 31 Jul 2026 01:15:24 (5 days ago), resolved 31 Jul 2026 02:30:05 (5 days ago)
Minor Incident
Resolved
QR Payments

Please be advised that our QR code partner is currently experiencing service degradation. We are initiating mitigation measures to reroute the traffic to our alternate solution in order to restore normal service operation. Our teams remain actively engaged and are closely monitoring the situation. We apologize for the impact this might have on your business. Further updates will follow.

Reference ID; INC0315909

MIM Paysafe

Versión en Español

Les informamos que nuestro proveedor de códigos QR presenta actualmente una degradación en el servicio. Estamos implementando medidas de mitigación para redirigir el tráfico hacia nuestra solución alternativa y así restablecer el funcionamiento normal lo antes posible. Nuestros equipos continúan trabajando activamente y monitoreando la situación de cerca. Lamentamos profundamente las molestias e impacto que esto pueda estar causando en su negocio. Publicaremos nuevas actualizaciones a medida que tengamos más información.

MIM Paysafe

Service Disruption - QR Code Partner
Started 30 Jul 2026 22:36:59 (5 days ago), resolved 30 Jul 2026 22:43:38 (5 days ago)
Incident without Impact
Resolved
QR Payments

Please be advised that our QR code partner is currently experiencing service degradation. We are initiating mitigation measures to reroute the traffic to our alternate solution in order to restore normal service operation. Our teams remain actively engaged and are closely monitoring the situation. We apologize for the impact this might have on your business. Further updates will follow.

MIM Paysafe

Reference ID: INC0315904

Versión en Español

Les informamos que nuestro proveedor de códigos QR presenta actualmente una degradación en el servicio. Estamos implementando medidas de mitigación para redirigir el tráfico hacia nuestra solución alternativa y así restablecer el funcionamiento normal lo antes posible. Nuestros equipos continúan trabajando activamente y monitoreando la situación de cerca. Lamentamos profundamente las molestias e impacto que esto pueda estar causando en su negocio. Publicaremos nuevas actualizaciones a medida que tengamos más información.

MIM Paysafe

Impact to Paysafe Acquiring RS2 - Invoices - Incorrect Monthly statements in Optic Portal
Started 20 Jul 2026 10:34:05 (16 days ago), resolved 30 Jul 2026 12:28:09 (6 days ago)
Minor Incident
Resolved
Paysafe Acquiring RS2 - Batch Processing
Paysafe Acquiring RS2 - Invoices
Paysafe Acquiring RS2 - Financial Reporting

Please be advised that due to an technical issue on our processing partner side with calculating FX Markup Fees, we have identified discrepancies in the Monthly statements (invoices) for June 2026 for multi-currency accounts, currently available in the Optic Portal. Our teams are working alongside our partner to resolve the issue with the highest priority. The corrected invoices are expected to be available in the portal next week. We apologize for the impact this may have on your business. Further updates will follow.

Reference ID: INC0314578

Paysafe Outage Survival Guide

A step-by-step guide to help you survive a Paysafe outage
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    Paysafe Components

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    Paysafe Skrill

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    Skrill API
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    Skrill Consumer Wallet
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    Skrill Marketing Website
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    Skrill Merchant Portal
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    Skrill Mobile Application
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    Skrill Status Notifications Service
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    Paysafe Neteller

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    Neteller API
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    Neteller Consumer Wallet
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    Neteller Gateway
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    Neteller Marketing Website
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    Neteller Merchant Portal
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    Neteller Mobile Application
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    Paysafecard (merchant)

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    PSC Payment
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    PSC Payment myPaysafe
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    PSC Payout & Refund
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    Paysafecash Payment
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    eCash PagoEfectivo
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    eCash SafetyPay
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    eCash Settlement Report
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    eCash Store Locator B2B
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    Paysafecard (distributor)

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    Pin On Demand Distribution
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    Paysafecash Distribution
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    eCash Reconciliation Files
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    Paysafe Rapid Transfer

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    Paysafe Wallet as a Service (WaaS)

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    Paysafe PagoEfectivo

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    CCE - Cámara de Compensación Electrónica
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    CIP Generation
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    Merchant Portal (PagoEfectivo)
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    Paysafe PagoEfectivo Wallet

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    PagoEfectivo Wallet
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    Merchant Notification (PagoEfectivo)
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    PagoEfectivo Wallet
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    Niubiz
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    GMoney
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    Banco de Crédito del Perú (BCP)
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    QR Payments
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    Service Disruption - QR Code Partner
    Started 30 Jul 2026 22:36:59 (5 days ago), resolved 30 Jul 2026 22:43:38 (5 days ago)
    Incident without Impact
    Resolved
    QR Payments

    Please be advised that our QR code partner is currently experiencing service degradation. We are initiating mitigation measures to reroute the traffic to our alternate solution in order to restore normal service operation. Our teams remain actively engaged and are closely monitoring the situation. We apologize for the impact this might have on your business. Further updates will follow.

    MIM Paysafe

    Reference ID: INC0315904

    Versión en Español

    Les informamos que nuestro proveedor de códigos QR presenta actualmente una degradación en el servicio. Estamos implementando medidas de mitigación para redirigir el tráfico hacia nuestra solución alternativa y así restablecer el funcionamiento normal lo antes posible. Nuestros equipos continúan trabajando activamente y monitoreando la situación de cerca. Lamentamos profundamente las molestias e impacto que esto pueda estar causando en su negocio. Publicaremos nuevas actualizaciones a medida que tengamos más información.

    MIM Paysafe

    Service Disruption - QR Code Partner
    Started 31 Jul 2026 01:15:24 (5 days ago), resolved 31 Jul 2026 02:30:05 (5 days ago)
    Minor Incident
    Resolved
    QR Payments

    Please be advised that our QR code partner is currently experiencing service degradation. We are initiating mitigation measures to reroute the traffic to our alternate solution in order to restore normal service operation. Our teams remain actively engaged and are closely monitoring the situation. We apologize for the impact this might have on your business. Further updates will follow.

    Reference ID; INC0315909

    MIM Paysafe

    Versión en Español

    Les informamos que nuestro proveedor de códigos QR presenta actualmente una degradación en el servicio. Estamos implementando medidas de mitigación para redirigir el tráfico hacia nuestra solución alternativa y así restablecer el funcionamiento normal lo antes posible. Nuestros equipos continúan trabajando activamente y monitoreando la situación de cerca. Lamentamos profundamente las molestias e impacto que esto pueda estar causando en su negocio. Publicaremos nuevas actualizaciones a medida que tengamos más información.

    MIM Paysafe

    Service Disruption - QR Code Partner
    Started 1 Aug 2026 02:20:28 (4 days ago), resolved 1 Aug 2026 03:18:13 (4 days ago)
    Incident without Impact
    Resolved
    QR Payments

    Please be advised that our QR code partner is currently experiencing service degradation. We are initiating mitigation measures to reroute the traffic to our alternate solution in order to restore normal service operation. Our teams remain actively engaged and are closely monitoring the situation. We apologize for the impact this might have on your business. Further updates will follow.

    MIM Paysafe

    Versión en Español

    Les informamos que nuestro proveedor de códigos QR presenta actualmente una degradación en el servicio. Estamos implementando medidas de mitigación para redirigir el tráfico hacia nuestra solución alternativa y así restablecer el funcionamiento normal lo antes posible. Nuestros equipos continúan trabajando activamente y monitoreando la situación de cerca. Lamentamos profundamente las molestias e impacto que esto pueda estar causando en su negocio. Publicaremos nuevas actualizaciones a medida que tengamos más información.

    MIM Paysafe

    REF ID: INC0316031

    Service Disruption - QR Code Partner
    Started 4 Aug 2026 07:21:02 (1 day ago), resolved 4 Aug 2026 07:58:28 (1 day ago)
    Incident without Impact
    Resolved
    QR Payments

    Please be advised that our QR code partner is currently experiencing service degradation. We are initiating mitigation measures to reroute the traffic to our alternate solution in order to restore normal service operation. Our teams remain actively engaged and are closely monitoring the situation. We apologize for the impact this might have on your business. Further updates will follow.

    MIM Paysafe

    Reference ID: INC0316249

    Versión en Español

    Les informamos que nuestro proveedor de códigos QR presenta actualmente una degradación en el servicio. Estamos implementando medidas de mitigación para redirigir el tráfico hacia nuestra solución alternativa y así restablecer el funcionamiento normal lo antes posible. Nuestros equipos continúan trabajando activamente y monitoreando la situación de cerca. Lamentamos profundamente las molestias e impacto que esto pueda estar causando en su negocio. Publicaremos nuevas actualizaciones a medida que tengamos más información.

    MIM Paysafe

    Service Disruption - QR Code Partner
    Started 5 Aug 2026 06:11:55 (2 hours ago), resolved 5 Aug 2026 06:57:37 (1 hour ago)
    Incident without Impact
    Resolved
    QR Payments

    Please be advised that our QR code partner is currently experiencing service degradation. We are initiating mitigation measures to reroute the traffic to our alternate solution in order to restore normal service operation. Our teams remain actively engaged and are closely monitoring the situation. We apologize for the impact this might have on your business. Further updates will follow.

    MIM Paysafe

    Reference ID: INC0316435

    Versión en Español

    Les informamos que nuestro proveedor de códigos QR presenta actualmente una degradación en el servicio. Estamos implementando medidas de mitigación para redirigir el tráfico hacia nuestra solución alternativa y así restablecer el funcionamiento normal lo antes posible. Nuestros equipos continúan trabajando activamente y monitoreando la situación de cerca. Lamentamos profundamente las molestias e impacto que esto pueda estar causando en su negocio. Publicaremos nuevas actualizaciones a medida que tengamos más información.

    MIM Paysafe

    BBVA
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    Paysafe SafetyPay

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    Express Application
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    Merchant Portal (SafetyPay)
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    Notification Services (SafetyPay)
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    DirectWS (SOAP)
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    MPIAPI (REST)
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    STP - Sistema de Transferencias y Pagos
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    Monnet
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    Payouts
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    Service Disruption - SafetyPay
    Started 1 Aug 2026 14:13:38 (4 days ago), resolved 1 Aug 2026 16:03:47 (4 days ago)
    Minor Incident
    Resolved
    Payouts

    We are investigating potential issues with the service mentioned below and apologize for the impact this might have on your business. Further updates will follow.

    MIM Paysafe

    Reference ID: INC0316043

    NetBanx Netcentre
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    Banco de Crédito del Perú (BCP)
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    PIX
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    Bradesco
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    Banco del Pichincha
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    BBVA
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    Paysafe Viafintech

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    Customer checkout
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    Retailer API: API integration
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    Store API
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    Viacash Merchant API
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    Viafintech App
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    Paysafe Income Access

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    Income Access - Event Relay System (S2S)
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    Income Access - SFTP
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    Income Access - Tracking
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    Income Access - White Labels (Client Websites)
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    Paysafe White Label Wallet

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    Wallet Management
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    Payments
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    Prepaid Cards
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    Webhooks
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    Paysafe Merchant Portals

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    iAccess
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    MCPS Instore
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    NetBanx Back Office
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    OPTIC Portal
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    Sat 1
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    Mon 3
    Tue 4
    now
    Impact to Paysafe Acquiring RS2 - Invoices - Incorrect Monthly statements in Optic Portal
    Started 3 Aug 2026 08:32:16 (2 days ago), still ongoing
    Minor Incident
    Identified
    OPTIC Portal
    Paysafe Acquiring RS2 - Batch Processing
    Paysafe Acquiring RS2 - Invoices
    Paysafe Acquiring RS2 - Financial Reporting

    Please be advised that following additional review and validation we have identified further discrepancies in the Monthly statements (invoices) for June 2026 for multi-currency accounts, currently available in the Optic Portal, previously reported in INC0314578. https://status.paysafe.com/incidents/ykcw07rjvmxn Our teams have escalated the incident to partner. We are working alongside partner support teams with the highest priority to resolve the issue. We apologize for the impact this may have on your business. Further updates will follow.

    Reference ID: INC0314578

    Paysafe Processing and APIs

    Wed 29
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    now
    Account Updater
    Wed 29
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    AMR
    Wed 29
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    Automated onboarding (Payfac & Simplified onboarding)
    Wed 29
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    Batch Upload
    Wed 29
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    Card payments API
    Wed 29
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    Checkout (Legacy) API
    Wed 29
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    Checkout V1
    Wed 29
    Thu 30
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    now
    Checkout V2
    Wed 29
    Thu 30
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    Sun 2
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    now
    Customer Vault API
    Wed 29
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    Fri 31
    Sat 1
    Sun 2
    Mon 3
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    now
    Direct Debit API
    Wed 29
    Thu 30
    Fri 31
    Sat 1
    Sun 2
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    Tue 4
    now
    Hosted API (UPP)
    Wed 29
    Thu 30
    Fri 31
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    now
    Identity API
    Wed 29
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    now
    Merchant Payments
    Wed 29
    Thu 30
    Fri 31
    Sat 1
    Sun 2
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    now
    Service Disruption - Merchant Payments
    Started 3 Aug 2026 17:42:37 (2 days ago), still ongoing
    Incident without Impact
    Identified
    Merchant Payments

    Due to a processing delay, month-end fees for a subset of merchants were posted on August 1 rather than July 31. No action is required on your part, and we apologize for any inconvenience this may have caused.

    We are currently assessing the full scope of impacted accounts and will provide additional details as they become available.

    MIM Paysafe

    Reference ID: INC0316181

    Onboarding API
    Wed 29
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    now
    Paysafe.js
    Wed 29
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    now
    Recurring billing API
    Wed 29
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    now
    Prepaid API
    Wed 29
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    now
    Unity Payments API
    Wed 29
    Thu 30
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    now
    3DS V2
    Wed 29
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    Fri 31
    Sat 1
    Sun 2
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    now
    Webhooks Notification Delivery API
    Wed 29
    Thu 30
    Fri 31
    Sat 1
    Sun 2
    Mon 3
    Tue 4
    now

    Paysafe iGaming APMs

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    now
    iGaming - DW - iACH
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    now
    iGaming - Interchecks
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    iGaming - Mazooma
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    iGaming - PaysafeCard
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    now
    iGaming - PaysafeCash
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    now
    Interac Online Payments (IOP)
    Wed 29
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    now
    iGaming - Sightline API
    Wed 29
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    Sat 1
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    now
    iGaming - Skrill
    Wed 29
    Thu 30
    Fri 31
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    Mon 3
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    now
    iGaming - Venmo
    Wed 29
    Thu 30
    Fri 31
    Sat 1
    Sun 2
    Mon 3
    Tue 4
    now
    iGaming - VIP Preferred
    Wed 29
    Thu 30
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    Tue 4
    now
    iGaming - Pay by Bank
    Wed 29
    Thu 30
    Fri 31
    Sat 1
    Sun 2
    Mon 3
    Tue 4
    now

    Paysafe Direct Marketing

    Wed 29
    Thu 30
    Fri 31
    Sat 1
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    now
    ApplicationXP Onboarding
    Wed 29
    Thu 30
    Fri 31
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    Sun 2
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    now
    PXP Gateway
    Wed 29
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    now
    Banco de Crédito del Perú (BCP)
    Wed 29
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    now
    PXP Webhost API
    Wed 29
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    Fri 31
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    Tue 4
    now
    TSYS USPP Funding
    Wed 29
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    Fri 31
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    now
    Insight
    Wed 29
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    now
    Fiserv (Omaha) Funding
    Wed 29
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    Fri 31
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    now

    Paysafe Non-Production

    Wed 29
    Thu 30
    Fri 31
    Sat 1
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    Tue 4
    now
    Merchant Test
    Wed 29
    Thu 30
    Fri 31
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    Tue 4
    now
    Merchant & Partner Support phone lines
    Wed 29
    Thu 30
    Fri 31
    Sat 1
    Sun 2
    Mon 3
    Tue 4
    now

    Paysafe Third Parties

    Wed 29
    Thu 30
    Fri 31
    Sat 1
    Sun 2
    Mon 3
    Tue 4
    now
    AMEX
    Wed 29
    Thu 30
    Fri 31
    Sat 1
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    now
    Apple Pay
    Wed 29
    Thu 30
    Fri 31
    Sat 1
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    Tue 4
    now
    AptPay
    Wed 29
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    Fri 31
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    now
    Barclays Gateway
    Wed 29
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    Sat 1
    Sun 2
    Mon 3
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    now
    BMO (Bank of Montreal)
    Wed 29
    Thu 30
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    now
    GMoney
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    now
    BORGN (Borgun)
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    now
    Cardinal Commerce (3DS2)
    Wed 29
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    now
    Clover
    Wed 29
    Thu 30
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    now
    DigiCert
    Wed 29
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    Sun 2
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    now
    eps-Payment (PSA)
    Wed 29
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    now
    Equifax
    Wed 29
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    now
    FIS
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    now
    Fiserv First Data
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    Global Payments
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    Handpoint (Interac)
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    iDEAL bank-transfers
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    now
    Interac e-Transfer
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    Interchecks
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    now
    Niubiz
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    now
    JP Morgan Chase
    Wed 29
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    now
    Klarna bank-transfers
    Wed 29
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    now
    LexisNexis (ThreatMetrix)
    Wed 29
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    now
    Maxmind
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    now
    Mazooma
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    Sun 2
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    MC Match
    Wed 29
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    now
    Microsoft
    Wed 29
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    now
    Moneris
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    now
    Multibanco
    Wed 29
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    Service Disruption - Multibanco
    Started 4 Aug 2026 12:56:03 (19 hours ago), resolved 4 Aug 2026 13:17:04 (19 hours ago)
    Minor Incident
    Resolved
    Multibanco

    Our partner Multibanco is investigating a potential issue with their services. We apologize for the impact this might have on your business. Further updates will follow.

    MIM Paysafe

    Reference ID:INC0316315

    Service Disruption - Multibanco
    Started 4 Aug 2026 14:09:48 (18 hours ago), resolved 5 Aug 2026 05:09:40 (3 hours ago)
    Minor Incident
    Resolved
    Multibanco

    Dear All,

    please be advised that we are experiencing payment processing degradation with SIBS again. The issue appears to be externally caused by our payment processor. Our teams are collaborating with the partner for further details.

    Further updates will be shared accordingly, once available.

    Reference ID:INC0316339

    PayPal
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    Sat 1
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    now
    Paysafe Acquiring RS2 - Batch Processing
    Wed 29
    Thu 30
    Fri 31
    Sat 1
    Sun 2
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    Impact to Paysafe Acquiring RS2 - Invoices - Incorrect Monthly statements in Optic Portal
    Started 20 Jul 2026 10:34:05 (16 days ago), resolved 30 Jul 2026 12:28:09 (6 days ago)
    Minor Incident
    Resolved
    Paysafe Acquiring RS2 - Batch Processing
    Paysafe Acquiring RS2 - Invoices
    Paysafe Acquiring RS2 - Financial Reporting

    Please be advised that due to an technical issue on our processing partner side with calculating FX Markup Fees, we have identified discrepancies in the Monthly statements (invoices) for June 2026 for multi-currency accounts, currently available in the Optic Portal. Our teams are working alongside our partner to resolve the issue with the highest priority. The corrected invoices are expected to be available in the portal next week. We apologize for the impact this may have on your business. Further updates will follow.

    Reference ID: INC0314578

    Impact to Paysafe Acquiring RS2 - Invoices - Incorrect Monthly statements in Optic Portal
    Started 3 Aug 2026 08:32:16 (2 days ago), still ongoing
    Minor Incident
    Identified
    OPTIC Portal
    Paysafe Acquiring RS2 - Batch Processing
    Paysafe Acquiring RS2 - Invoices
    Paysafe Acquiring RS2 - Financial Reporting

    Please be advised that following additional review and validation we have identified further discrepancies in the Monthly statements (invoices) for June 2026 for multi-currency accounts, currently available in the Optic Portal, previously reported in INC0314578. https://status.paysafe.com/incidents/ykcw07rjvmxn Our teams have escalated the incident to partner. We are working alongside partner support teams with the highest priority to resolve the issue. We apologize for the impact this may have on your business. Further updates will follow.

    Reference ID: INC0314578

    Paysafe Acquiring RS2 - Invoices
    Wed 29
    Thu 30
    Fri 31
    Sat 1
    Sun 2
    Mon 3
    Tue 4
    now
    Impact to Paysafe Acquiring RS2 - Invoices - Incorrect Monthly statements in Optic Portal
    Started 20 Jul 2026 10:34:05 (16 days ago), resolved 30 Jul 2026 12:28:09 (6 days ago)
    Minor Incident
    Resolved
    Paysafe Acquiring RS2 - Batch Processing
    Paysafe Acquiring RS2 - Invoices
    Paysafe Acquiring RS2 - Financial Reporting

    Please be advised that due to an technical issue on our processing partner side with calculating FX Markup Fees, we have identified discrepancies in the Monthly statements (invoices) for June 2026 for multi-currency accounts, currently available in the Optic Portal. Our teams are working alongside our partner to resolve the issue with the highest priority. The corrected invoices are expected to be available in the portal next week. We apologize for the impact this may have on your business. Further updates will follow.

    Reference ID: INC0314578

    Impact to Paysafe Acquiring RS2 - Invoices - Incorrect Monthly statements in Optic Portal
    Started 3 Aug 2026 08:32:16 (2 days ago), still ongoing
    Minor Incident
    Identified
    OPTIC Portal
    Paysafe Acquiring RS2 - Batch Processing
    Paysafe Acquiring RS2 - Invoices
    Paysafe Acquiring RS2 - Financial Reporting

    Please be advised that following additional review and validation we have identified further discrepancies in the Monthly statements (invoices) for June 2026 for multi-currency accounts, currently available in the Optic Portal, previously reported in INC0314578. https://status.paysafe.com/incidents/ykcw07rjvmxn Our teams have escalated the incident to partner. We are working alongside partner support teams with the highest priority to resolve the issue. We apologize for the impact this may have on your business. Further updates will follow.

    Reference ID: INC0314578

    Paysafe Acquiring RS2 - Financial Reporting
    Wed 29
    Thu 30
    Fri 31
    Sat 1
    Sun 2
    Mon 3
    Tue 4
    now
    Impact to Paysafe Acquiring RS2 - Invoices - Incorrect Monthly statements in Optic Portal
    Started 20 Jul 2026 10:34:05 (16 days ago), resolved 30 Jul 2026 12:28:09 (6 days ago)
    Minor Incident
    Resolved
    Paysafe Acquiring RS2 - Batch Processing
    Paysafe Acquiring RS2 - Invoices
    Paysafe Acquiring RS2 - Financial Reporting

    Please be advised that due to an technical issue on our processing partner side with calculating FX Markup Fees, we have identified discrepancies in the Monthly statements (invoices) for June 2026 for multi-currency accounts, currently available in the Optic Portal. Our teams are working alongside our partner to resolve the issue with the highest priority. The corrected invoices are expected to be available in the portal next week. We apologize for the impact this may have on your business. Further updates will follow.

    Reference ID: INC0314578

    Impact to Paysafe Acquiring RS2 - Invoices - Incorrect Monthly statements in Optic Portal
    Started 3 Aug 2026 08:32:16 (2 days ago), still ongoing
    Minor Incident
    Identified
    OPTIC Portal
    Paysafe Acquiring RS2 - Batch Processing
    Paysafe Acquiring RS2 - Invoices
    Paysafe Acquiring RS2 - Financial Reporting

    Please be advised that following additional review and validation we have identified further discrepancies in the Monthly statements (invoices) for June 2026 for multi-currency accounts, currently available in the Optic Portal, previously reported in INC0314578. https://status.paysafe.com/incidents/ykcw07rjvmxn Our teams have escalated the incident to partner. We are working alongside partner support teams with the highest priority to resolve the issue. We apologize for the impact this may have on your business. Further updates will follow.

    Reference ID: INC0314578

    Paysafe Acquiring RS2 - Real-Time Processing
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