Paysafe status is Operational

Wed 26
Thu 27
Fri 28
Sat 29
Sun 30
Mon 31
Tue 1
now
Skrill API
Wed 26
Thu 27
Fri 28
Sat 29
Sun 30
Mon 31
Tue 1
now
Skrill Consumer Wallet
Wed 26
Thu 27
Fri 28
Sat 29
Sun 30
Mon 31
Tue 1
now
Skrill Marketing Website
Wed 26
Thu 27
Fri 28
Sat 29
Sun 30
Mon 31
Tue 1
now
Skrill Merchant Portal
Wed 26
Thu 27
Fri 28
Sat 29
Sun 30
Mon 31
Tue 1
now
Skrill Mobile Application
Wed 26
Thu 27
Fri 28
Sat 29
Sun 30
Mon 31
Tue 1
now
Skrill Status Notifications Service
Wed 26
Thu 27
Fri 28
Sat 29
Sun 30
Mon 31
Tue 1
now
Neteller API
Wed 26
Thu 27
Fri 28
Sat 29
Sun 30
Mon 31
Tue 1
now
Last updated 1 minute ago from official status page. Learn more
Stay ahead of Paysafe outages
Sign up to create a custom dashboard to monitor the services you rely on. 3,000+ services supported.

Active Incidents

Multibanco Service Disruption
Started 1 Apr 2025 23:10:14 (3 hours ago), still ongoing
Major Incident
Investigating
Multibanco

We are investigating а potential issue with our provider SIBS (Multibanco) and apologize for the impact this might have on your business.

Further updates will follow.

MIM Paysafe

US Merchant Billing Statements Delay
Started 31 Mar 2025 20:47:09 (1 day ago), still ongoing
Incident without Impact
Investigating
Fiserv First Data

This is to notify that there will be delays with the February Fiserv merchant billing statements. We apologize for any inconvenience this may cause and will follow up once the statements have been loaded.

As a reminder, your Clover merchants can access their merchant statements directly through their Clover dashboard for faster visibility. Thank you.

Reference ID: INC0256567

Interchecks Service Disruption
Started 26 Mar 2025 17:05:25 (6 days ago), still ongoing
Major Incident
Investigating
Interchecks

We are investigating а potential issue with our Interchecks provider and apologize for the impact this might have on your business.

Further updates will follow.

SRO Paysafe

Incorrect display of transactionIDs in OPTIC portal
Started 21 Mar 2025 10:22:05 (12 days ago), still ongoing
Incident without Impact
Investigating
OPTIC Portal

Dear All,

Please be advised that we have identified an discrepancy with the display of transaction IDs.

The root cause of this incident has been identified and our technical teams are working on implementing a solution. We apologize for the impact this might have on your business. Further updates will follow.

MIM Paysafe

Reference ID: INC0255434

eps-Payment Service Disruption
Started 18 Mar 2025 18:25:16 (14 days ago), still ongoing
Major Incident
Investigating
eps-Payment (PSA)

We are investigating а potential issue with our eps-Payment (PSAustria) provider and apologize for the impact this might have on your business.

Further updates will follow.

MIM Paysafe

Paysafe Acquiring duplicate Payment fees and Rolling Reserve corrections
Started 18 Mar 2025 11:39:07 (15 days ago), still ongoing
Incident without Impact
Investigating
Paysafe Acquiring RS2 - Invoices

Please be advised that Paysafe continues to work alongside vendor on remediating the below reported incidents in the Business portal. The root cause for both outstanding issues has been identified. The fixes will be deployed as soon as possible.

  • Rolling reserve corrections on Nov 20th and 21st, 2024 are not visible in the Business portal - IDENTIFIED / Reference ID: INC0253480
  • Merchants may observe duplicate Payment fees in the Business portal - IDENTIFIED / Reference ID: INC0251870

MIM Paysafe

Interac Service Disruption
Started 9 Mar 2025 08:10:20 (24 days ago), still ongoing
Major Incident
Investigating
Interac e-Transfer

We are investigating а potential issue with our provider Interac and apologize for the impact this might have on your business.

Further updates will follow.

MIM Paysafe

Multibanco Service Disruption
Started 8 Mar 2025 13:30:21 (25 days ago), still ongoing
Major Incident
Investigating
Multibanco

We are investigating а potential issue with our provider SIBS (Multibanco) and apologize for the impact this might have on your business.

Further updates will follow.

MIM Paysafe

PXP Webhost API Service Disruption
Started 11 Nov 2024 06:27:24 (5 months ago), still ongoing
Major Incident
Investigating
PXP Webhost API

We are investigating a potential issue with our PXP Webhost API and apologize for the impact this might have on your business.

Further updates will follow.

SRO Paysafe

Service Disruption-Neteller Merchant Portal
Started 24 Oct 2024 07:08:15 (5 months ago), still ongoing
Minor Incident
Investigating
Neteller Merchant Portal

We are investigating potential issue with the service mentioned below and apologize for the impact this might have on your business.

Further updates will follow.

MIM Paysafe

RS2 Service Disruption
Started 14 Oct 2024 01:00:12 (6 months ago), still ongoing
Major Incident
Investigating
Paysafe Acquiring RS2 - Real-Time Processing

We are investigating а potential issue with our RS2 provider and apologize for the impact this might have on your business.

Further updates will follow.

MIM Paysafe

PXP Webhost API Service Disruption
Started 1 Oct 2024 15:41:24 (6 months ago), still ongoing
Major Incident
Investigating
PXP Webhost API

We are investigating a potential issue with our PXP Webhost API and apologize for the impact this might have on your business.

Further updates will follow.

SRO Paysafe

Service Disruption
Started 1 Oct 2024 13:26:12 (6 months ago), still ongoing
Minor Incident
Investigating
PayPal

We are investigating a potential issue with the service mentioned below and apologize for the impact this might have on your business.

Further updates will follow.

MIM Paysafe

Recently Resolved Incidents

Service Disruption - PagoEfectivo via paysafecard
Started 1 Apr 2025 21:40:24 (4 hours ago), resolved 1 Apr 2025 23:18:23 (3 hours ago)
Incident without Impact
Resolved
eCash PagoEfectivo

We are investigating issues with our PagoEfectivo service and apologize for the impact this might have on your business. Our technical teams are working on a solution and will keep you informed on progress.

Start time: 21:00 UTC

If you have any questions, please don't hesitate to contact us at [email protected] MIM Paysafe

Reference ID: INC0256690

OPTIC Portal Service Disruption
Started 1 Apr 2025 07:47:33 (18 hours ago), resolved 1 Apr 2025 12:27:22 (13 hours ago)
Incident without Impact
Resolved
OPTIC Portal

We are investigating potential issue with the OPTIC Portal and apologize for the impact this might have on your business. Some users may be logged off when navigating to the All Transactions tab when accessing the portal through the Single Sign-On. Further updates will follow.

MIM Paysafe

Reference ID: INC0256594

Service Disruption - PagoEfectivo via paysafecard
Started 1 Apr 2025 06:51:59 (19 hours ago), resolved 1 Apr 2025 06:56:57 (19 hours ago)
Critical Incident
Resolved
eCash PagoEfectivo

We are investigating issues with our PagoEfectivo Service and apologize for the impact this might have on your business. Our technical teams are working on a solution and will keep you informed on progress.

If you have any questions, please don't hesitate to contact us at [email protected] MIM Paysafe

Reference ID: INC0256593

Service Disruption - Skrill and Neteller
Started 31 Mar 2025 14:24:06 (1 day ago), resolved 31 Mar 2025 15:28:47 (1 day ago)
Minor Incident
Resolved
Skrill API
Neteller API
Skrill Consumer Wallet
Neteller Consumer Wallet
Skrill Marketing Website
More...

We are investigatingotential issues with the services mentioned below and apologize for the impact this might have on your business. Further updates will follow.

MIM Paysafe

Reference ID:INC0256523

Service Disruption-EPS
Started 28 Mar 2025 21:46:44 (4 days ago), resolved 28 Mar 2025 23:14:14 (4 days ago)
Minor Incident
Resolved
eps-Payment (PSA)

We are investigating а potential issue with our eps-Payment (PSAustria) provider and apologize for the impact this might have on your business.

Further updates will follow.

MIM Paysafe

Reference ID: INC0256458

Skrill and Neteller Mobile Applications Service Disruption
Started 28 Mar 2025 09:14:14 (5 days ago), resolved 28 Mar 2025 09:40:34 (5 days ago)
Major Incident
Resolved
Skrill Mobile Application
Neteller Mobile Application

We are investigating potential issue with the Skrill and Neteller Mobile Applications and apologize for the impact this might have on your business. Further updates will follow.

MIM Paysafe

Reference ID: INC0256404

Fiserv Service Disruption
Started 27 Mar 2025 02:51:10 (6 days ago), resolved 27 Mar 2025 03:08:12 (6 days ago)
Major Incident
Resolved
Fiserv First Data

We are investigating а potential issue with our Fiserv (First Data) provider and apologize for the impact this might have on your business.

Further updates will follow.

MIM Paysafe

Venmo Service Disruption
Started 26 Mar 2025 15:32:56 (6 days ago), resolved 26 Mar 2025 17:25:02 (6 days ago)
Minor Incident
Resolved
iGaming - Venmo

We have identified an issue with processing Venmo transactions and apologize for the impact this might have on your business. Further updates will follow.

MIM Paysafe

Reference ID: INC0256214

Card payments API Service Disruption
Started 26 Mar 2025 05:47:00 (7 days ago), resolved 26 Mar 2025 06:23:36 (7 days ago)
Minor Incident
Resolved
Card payments API

We are investigating potential issue with the service mentioned below and apologize for the impact this might have on your business. Further updates will follow.

MIM Paysafe

Reference ID:INC0256186

Paysafe Outage Survival Guide

A step-by-step guide to help you survive a Paysafe outage
NaN%

    Paysafe Components

    Wed 26
    Thu 27
    Fri 28
    Sat 29
    Sun 30
    Mon 31
    Tue 1
    now

    Paysafe Skrill

    Wed 26
    Thu 27
    Fri 28
    Sat 29
    Sun 30
    Mon 31
    Tue 1
    now
    Skrill API
    Wed 26
    Thu 27
    Fri 28
    Sat 29
    Sun 30
    Mon 31
    Tue 1
    now
    Service Disruption - Skrill and Neteller
    Started 31 Mar 2025 14:24:06 (1 day ago), resolved 31 Mar 2025 15:28:47 (1 day ago)
    Minor Incident
    Resolved
    Skrill API
    Neteller API
    Skrill Consumer Wallet
    Neteller Consumer Wallet
    Skrill Marketing Website
    More...

    We are investigatingotential issues with the services mentioned below and apologize for the impact this might have on your business. Further updates will follow.

    MIM Paysafe

    Reference ID:INC0256523

    Skrill Consumer Wallet
    Wed 26
    Thu 27
    Fri 28
    Sat 29
    Sun 30
    Mon 31
    Tue 1
    now
    Service Disruption - Skrill and Neteller
    Started 31 Mar 2025 14:24:06 (1 day ago), resolved 31 Mar 2025 15:28:47 (1 day ago)
    Minor Incident
    Resolved
    Skrill API
    Neteller API
    Skrill Consumer Wallet
    Neteller Consumer Wallet
    Skrill Marketing Website
    More...

    We are investigatingotential issues with the services mentioned below and apologize for the impact this might have on your business. Further updates will follow.

    MIM Paysafe

    Reference ID:INC0256523

    Skrill Marketing Website
    Wed 26
    Thu 27
    Fri 28
    Sat 29
    Sun 30
    Mon 31
    Tue 1
    now
    Service Disruption - Skrill and Neteller
    Started 31 Mar 2025 14:24:06 (1 day ago), resolved 31 Mar 2025 15:28:47 (1 day ago)
    Minor Incident
    Resolved
    Skrill API
    Neteller API
    Skrill Consumer Wallet
    Neteller Consumer Wallet
    Skrill Marketing Website
    More...

    We are investigatingotential issues with the services mentioned below and apologize for the impact this might have on your business. Further updates will follow.

    MIM Paysafe

    Reference ID:INC0256523

    Skrill Merchant Portal
    Wed 26
    Thu 27
    Fri 28
    Sat 29
    Sun 30
    Mon 31
    Tue 1
    now
    Service Disruption - Skrill and Neteller
    Started 31 Mar 2025 14:24:06 (1 day ago), resolved 31 Mar 2025 15:28:47 (1 day ago)
    Minor Incident
    Resolved
    Skrill API
    Neteller API
    Skrill Consumer Wallet
    Neteller Consumer Wallet
    Skrill Marketing Website
    More...

    We are investigatingotential issues with the services mentioned below and apologize for the impact this might have on your business. Further updates will follow.

    MIM Paysafe

    Reference ID:INC0256523

    Skrill Mobile Application
    Wed 26
    Thu 27
    Fri 28
    Sat 29
    Sun 30
    Mon 31
    Tue 1
    now
    Service Disruption - Skrill and Neteller
    Started 31 Mar 2025 14:24:06 (1 day ago), resolved 31 Mar 2025 15:28:47 (1 day ago)
    Minor Incident
    Resolved
    Skrill API
    Neteller API
    Skrill Consumer Wallet
    Neteller Consumer Wallet
    Skrill Marketing Website
    More...

    We are investigatingotential issues with the services mentioned below and apologize for the impact this might have on your business. Further updates will follow.

    MIM Paysafe

    Reference ID:INC0256523

    Skrill and Neteller Mobile Applications Service Disruption
    Started 28 Mar 2025 09:14:14 (5 days ago), resolved 28 Mar 2025 09:40:34 (5 days ago)
    Major Incident
    Resolved
    Skrill Mobile Application
    Neteller Mobile Application

    We are investigating potential issue with the Skrill and Neteller Mobile Applications and apologize for the impact this might have on your business. Further updates will follow.

    MIM Paysafe

    Reference ID: INC0256404

    Skrill Status Notifications Service
    Wed 26
    Thu 27
    Fri 28
    Sat 29
    Sun 30
    Mon 31
    Tue 1
    now
    Service Disruption - Skrill and Neteller
    Started 31 Mar 2025 14:24:06 (1 day ago), resolved 31 Mar 2025 15:28:47 (1 day ago)
    Minor Incident
    Resolved
    Skrill API
    Neteller API
    Skrill Consumer Wallet
    Neteller Consumer Wallet
    Skrill Marketing Website
    More...

    We are investigatingotential issues with the services mentioned below and apologize for the impact this might have on your business. Further updates will follow.

    MIM Paysafe

    Reference ID:INC0256523

    Paysafe Neteller

    Wed 26
    Thu 27
    Fri 28
    Sat 29
    Sun 30
    Mon 31
    Tue 1
    now
    Neteller API
    Wed 26
    Thu 27
    Fri 28
    Sat 29
    Sun 30
    Mon 31
    Tue 1
    now
    Service Disruption - Skrill and Neteller
    Started 31 Mar 2025 14:24:06 (1 day ago), resolved 31 Mar 2025 15:28:47 (1 day ago)
    Minor Incident
    Resolved
    Skrill API
    Neteller API
    Skrill Consumer Wallet
    Neteller Consumer Wallet
    Skrill Marketing Website
    More...

    We are investigatingotential issues with the services mentioned below and apologize for the impact this might have on your business. Further updates will follow.

    MIM Paysafe

    Reference ID:INC0256523

    Neteller Consumer Wallet
    Wed 26
    Thu 27
    Fri 28
    Sat 29
    Sun 30
    Mon 31
    Tue 1
    now
    Service Disruption - Skrill and Neteller
    Started 31 Mar 2025 14:24:06 (1 day ago), resolved 31 Mar 2025 15:28:47 (1 day ago)
    Minor Incident
    Resolved
    Skrill API
    Neteller API
    Skrill Consumer Wallet
    Neteller Consumer Wallet
    Skrill Marketing Website
    More...

    We are investigatingotential issues with the services mentioned below and apologize for the impact this might have on your business. Further updates will follow.

    MIM Paysafe

    Reference ID:INC0256523

    Neteller Gateway
    Wed 26
    Thu 27
    Fri 28
    Sat 29
    Sun 30
    Mon 31
    Tue 1
    now
    Service Disruption - Skrill and Neteller
    Started 31 Mar 2025 14:24:06 (1 day ago), resolved 31 Mar 2025 15:28:47 (1 day ago)
    Minor Incident
    Resolved
    Skrill API
    Neteller API
    Skrill Consumer Wallet
    Neteller Consumer Wallet
    Skrill Marketing Website
    More...

    We are investigatingotential issues with the services mentioned below and apologize for the impact this might have on your business. Further updates will follow.

    MIM Paysafe

    Reference ID:INC0256523

    Neteller Marketing Website
    Wed 26
    Thu 27
    Fri 28
    Sat 29
    Sun 30
    Mon 31
    Tue 1
    now
    Service Disruption - Skrill and Neteller
    Started 31 Mar 2025 14:24:06 (1 day ago), resolved 31 Mar 2025 15:28:47 (1 day ago)
    Minor Incident
    Resolved
    Skrill API
    Neteller API
    Skrill Consumer Wallet
    Neteller Consumer Wallet
    Skrill Marketing Website
    More...

    We are investigatingotential issues with the services mentioned below and apologize for the impact this might have on your business. Further updates will follow.

    MIM Paysafe

    Reference ID:INC0256523

    Neteller Merchant Portal
    Wed 26
    Thu 27
    Fri 28
    Sat 29
    Sun 30
    Mon 31
    Tue 1
    now
    Service Disruption-Neteller Merchant Portal
    Started 24 Oct 2024 07:08:15 (5 months ago), still ongoing
    Minor Incident
    Investigating
    Neteller Merchant Portal

    We are investigating potential issue with the service mentioned below and apologize for the impact this might have on your business.

    Further updates will follow.

    MIM Paysafe

    Service Disruption - Skrill and Neteller
    Started 31 Mar 2025 14:24:06 (1 day ago), resolved 31 Mar 2025 15:28:47 (1 day ago)
    Minor Incident
    Resolved
    Skrill API
    Neteller API
    Skrill Consumer Wallet
    Neteller Consumer Wallet
    Skrill Marketing Website
    More...

    We are investigatingotential issues with the services mentioned below and apologize for the impact this might have on your business. Further updates will follow.

    MIM Paysafe

    Reference ID:INC0256523

    Neteller Mobile Application
    Wed 26
    Thu 27
    Fri 28
    Sat 29
    Sun 30
    Mon 31
    Tue 1
    now
    Service Disruption - Skrill and Neteller
    Started 31 Mar 2025 14:24:06 (1 day ago), resolved 31 Mar 2025 15:28:47 (1 day ago)
    Minor Incident
    Resolved
    Skrill API
    Neteller API
    Skrill Consumer Wallet
    Neteller Consumer Wallet
    Skrill Marketing Website
    More...

    We are investigatingotential issues with the services mentioned below and apologize for the impact this might have on your business. Further updates will follow.

    MIM Paysafe

    Reference ID:INC0256523

    Skrill and Neteller Mobile Applications Service Disruption
    Started 28 Mar 2025 09:14:14 (5 days ago), resolved 28 Mar 2025 09:40:34 (5 days ago)
    Major Incident
    Resolved
    Skrill Mobile Application
    Neteller Mobile Application

    We are investigating potential issue with the Skrill and Neteller Mobile Applications and apologize for the impact this might have on your business. Further updates will follow.

    MIM Paysafe

    Reference ID: INC0256404

    Paysafecard (merchant)

    Wed 26
    Thu 27
    Fri 28
    Sat 29
    Sun 30
    Mon 31
    Tue 1
    now
    PSC Payment
    Wed 26
    Thu 27
    Fri 28
    Sat 29
    Sun 30
    Mon 31
    Tue 1
    now
    PSC Payment myPaysafe
    Wed 26
    Thu 27
    Fri 28
    Sat 29
    Sun 30
    Mon 31
    Tue 1
    now
    PSC Payout & Refund
    Wed 26
    Thu 27
    Fri 28
    Sat 29
    Sun 30
    Mon 31
    Tue 1
    now
    Paysafecash Payment
    Wed 26
    Thu 27
    Fri 28
    Sat 29
    Sun 30
    Mon 31
    Tue 1
    now
    eCash PagoEfectivo
    Wed 26
    Thu 27
    Fri 28
    Sat 29
    Sun 30
    Mon 31
    Tue 1
    now
    Service Disruption - PagoEfectivo via paysafecard
    Started 1 Apr 2025 21:40:24 (4 hours ago), resolved 1 Apr 2025 23:18:23 (3 hours ago)
    Incident without Impact
    Resolved
    eCash PagoEfectivo

    We are investigating issues with our PagoEfectivo service and apologize for the impact this might have on your business. Our technical teams are working on a solution and will keep you informed on progress.

    Start time: 21:00 UTC

    If you have any questions, please don't hesitate to contact us at [email protected] MIM Paysafe

    Reference ID: INC0256690

    Service Disruption - PagoEfectivo via paysafecard
    Started 1 Apr 2025 06:51:59 (19 hours ago), resolved 1 Apr 2025 06:56:57 (19 hours ago)
    Critical Incident
    Resolved
    eCash PagoEfectivo

    We are investigating issues with our PagoEfectivo Service and apologize for the impact this might have on your business. Our technical teams are working on a solution and will keep you informed on progress.

    If you have any questions, please don't hesitate to contact us at [email protected] MIM Paysafe

    Reference ID: INC0256593

    eCash SafetyPay
    Wed 26
    Thu 27
    Fri 28
    Sat 29
    Sun 30
    Mon 31
    Tue 1
    now
    eCash Settlement Report
    Wed 26
    Thu 27
    Fri 28
    Sat 29
    Sun 30
    Mon 31
    Tue 1
    now
    eCash Store Locator B2B
    Wed 26
    Thu 27
    Fri 28
    Sat 29
    Sun 30
    Mon 31
    Tue 1
    now

    Paysafecard (distributor)

    Wed 26
    Thu 27
    Fri 28
    Sat 29
    Sun 30
    Mon 31
    Tue 1
    now
    Pin On Demand Distribution
    Wed 26
    Thu 27
    Fri 28
    Sat 29
    Sun 30
    Mon 31
    Tue 1
    now
    Paysafecash Distribution
    Wed 26
    Thu 27
    Fri 28
    Sat 29
    Sun 30
    Mon 31
    Tue 1
    now
    eCash Reconciliation Files
    Wed 26
    Thu 27
    Fri 28
    Sat 29
    Sun 30
    Mon 31
    Tue 1
    now

    Paysafe Wallet as a Service (WaaS)

    Wed 26
    Thu 27
    Fri 28
    Sat 29
    Sun 30
    Mon 31
    Tue 1
    now

    Paysafe Rapid Transfer

    Wed 26
    Thu 27
    Fri 28
    Sat 29
    Sun 30
    Mon 31
    Tue 1
    now

    Paysafe PagoEfectivo

    Wed 26
    Thu 27
    Fri 28
    Sat 29
    Sun 30
    Mon 31
    Tue 1
    now
    CIP Generation
    Wed 26
    Thu 27
    Fri 28
    Sat 29
    Sun 30
    Mon 31
    Tue 1
    now
    Merchant Portal (PagoEfectivo)
    Wed 26
    Thu 27
    Fri 28
    Sat 29
    Sun 30
    Mon 31
    Tue 1
    now
    Merchant Notification (PagoEfectivo)
    Wed 26
    Thu 27
    Fri 28
    Sat 29
    Sun 30
    Mon 31
    Tue 1
    now

    Paysafe SafetyPay

    Wed 26
    Thu 27
    Fri 28
    Sat 29
    Sun 30
    Mon 31
    Tue 1
    now
    Express Application
    Wed 26
    Thu 27
    Fri 28
    Sat 29
    Sun 30
    Mon 31
    Tue 1
    now
    Merchant Portal (SafetyPay)
    Wed 26
    Thu 27
    Fri 28
    Sat 29
    Sun 30
    Mon 31
    Tue 1
    now
    Notification Services (SafetyPay)
    Wed 26
    Thu 27
    Fri 28
    Sat 29
    Sun 30
    Mon 31
    Tue 1
    now
    DirectWS (SOAP)
    Wed 26
    Thu 27
    Fri 28
    Sat 29
    Sun 30
    Mon 31
    Tue 1
    now
    MPIAPI (REST)
    Wed 26
    Thu 27
    Fri 28
    Sat 29
    Sun 30
    Mon 31
    Tue 1
    now

    Paysafe Income Access

    Wed 26
    Thu 27
    Fri 28
    Sat 29
    Sun 30
    Mon 31
    Tue 1
    now
    Income Access - Event Relay System (S2S)
    Wed 26
    Thu 27
    Fri 28
    Sat 29
    Sun 30
    Mon 31
    Tue 1
    now
    Income Access - SFTP
    Wed 26
    Thu 27
    Fri 28
    Sat 29
    Sun 30
    Mon 31
    Tue 1
    now
    Income Access - Tracking
    Wed 26
    Thu 27
    Fri 28
    Sat 29
    Sun 30
    Mon 31
    Tue 1
    now
    Income Access - White Labels (Client Websites)
    Wed 26
    Thu 27
    Fri 28
    Sat 29
    Sun 30
    Mon 31
    Tue 1
    now

    Paysafe White Label Wallet

    Wed 26
    Thu 27
    Fri 28
    Sat 29
    Sun 30
    Mon 31
    Tue 1
    now
    Wallet Management
    Wed 26
    Thu 27
    Fri 28
    Sat 29
    Sun 30
    Mon 31
    Tue 1
    now
    Payments
    Wed 26
    Thu 27
    Fri 28
    Sat 29
    Sun 30
    Mon 31
    Tue 1
    now
    Prepaid Cards
    Wed 26
    Thu 27
    Fri 28
    Sat 29
    Sun 30
    Mon 31
    Tue 1
    now
    Webhooks
    Wed 26
    Thu 27
    Fri 28
    Sat 29
    Sun 30
    Mon 31
    Tue 1
    now
    NetBanx Netcentre
    Wed 26
    Thu 27
    Fri 28
    Sat 29
    Sun 30
    Mon 31
    Tue 1
    now

    Paysafe Merchant Portals

    Wed 26
    Thu 27
    Fri 28
    Sat 29
    Sun 30
    Mon 31
    Tue 1
    now
    iAccess
    Wed 26
    Thu 27
    Fri 28
    Sat 29
    Sun 30
    Mon 31
    Tue 1
    now
    MCPS Instore
    Wed 26
    Thu 27
    Fri 28
    Sat 29
    Sun 30
    Mon 31
    Tue 1
    now
    NetBanx Back Office
    Wed 26
    Thu 27
    Fri 28
    Sat 29
    Sun 30
    Mon 31
    Tue 1
    now
    OPTIC Portal
    Wed 26
    Thu 27
    Fri 28
    Sat 29
    Sun 30
    Mon 31
    Tue 1
    now
    OPTIC Portal Service Disruption
    Started 1 Apr 2025 07:47:33 (18 hours ago), resolved 1 Apr 2025 12:27:22 (13 hours ago)
    Incident without Impact
    Resolved
    OPTIC Portal

    We are investigating potential issue with the OPTIC Portal and apologize for the impact this might have on your business. Some users may be logged off when navigating to the All Transactions tab when accessing the portal through the Single Sign-On. Further updates will follow.

    MIM Paysafe

    Reference ID: INC0256594

    Incorrect display of transactionIDs in OPTIC portal
    Started 21 Mar 2025 10:22:05 (12 days ago), still ongoing
    Incident without Impact
    Investigating
    OPTIC Portal

    Dear All,

    Please be advised that we have identified an discrepancy with the display of transaction IDs.

    The root cause of this incident has been identified and our technical teams are working on implementing a solution. We apologize for the impact this might have on your business. Further updates will follow.

    MIM Paysafe

    Reference ID: INC0255434

    Paysafe Processing and APIs

    Wed 26
    Thu 27
    Fri 28
    Sat 29
    Sun 30
    Mon 31
    Tue 1
    now
    Account Updater
    Wed 26
    Thu 27
    Fri 28
    Sat 29
    Sun 30
    Mon 31
    Tue 1
    now
    AMR
    Wed 26
    Thu 27
    Fri 28
    Sat 29
    Sun 30
    Mon 31
    Tue 1
    now
    Automated onboarding (Payfac & Simplified onboarding)
    Wed 26
    Thu 27
    Fri 28
    Sat 29
    Sun 30
    Mon 31
    Tue 1
    now
    Batch Upload
    Wed 26
    Thu 27
    Fri 28
    Sat 29
    Sun 30
    Mon 31
    Tue 1
    now
    Card payments API
    Wed 26
    Thu 27
    Fri 28
    Sat 29
    Sun 30
    Mon 31
    Tue 1
    now
    Card payments API Service Disruption
    Started 26 Mar 2025 05:47:00 (7 days ago), resolved 26 Mar 2025 06:23:36 (7 days ago)
    Minor Incident
    Resolved
    Card payments API

    We are investigating potential issue with the service mentioned below and apologize for the impact this might have on your business. Further updates will follow.

    MIM Paysafe

    Reference ID:INC0256186

    Checkout (Legacy) API
    Wed 26
    Thu 27
    Fri 28
    Sat 29
    Sun 30
    Mon 31
    Tue 1
    now
    Checkout V1
    Wed 26
    Thu 27
    Fri 28
    Sat 29
    Sun 30
    Mon 31
    Tue 1
    now
    Checkout V2
    Wed 26
    Thu 27
    Fri 28
    Sat 29
    Sun 30
    Mon 31
    Tue 1
    now
    Customer Vault API
    Wed 26
    Thu 27
    Fri 28
    Sat 29
    Sun 30
    Mon 31
    Tue 1
    now
    Direct Debit API
    Wed 26
    Thu 27
    Fri 28
    Sat 29
    Sun 30
    Mon 31
    Tue 1
    now
    Hosted API (UPP)
    Wed 26
    Thu 27
    Fri 28
    Sat 29
    Sun 30
    Mon 31
    Tue 1
    now
    Identity API
    Wed 26
    Thu 27
    Fri 28
    Sat 29
    Sun 30
    Mon 31
    Tue 1
    now
    Merchant Payments
    Wed 26
    Thu 27
    Fri 28
    Sat 29
    Sun 30
    Mon 31
    Tue 1
    now
    Onboarding API
    Wed 26
    Thu 27
    Fri 28
    Sat 29
    Sun 30
    Mon 31
    Tue 1
    now
    Paysafe.js
    Wed 26
    Thu 27
    Fri 28
    Sat 29
    Sun 30
    Mon 31
    Tue 1
    now
    Recurring billing API
    Wed 26
    Thu 27
    Fri 28
    Sat 29
    Sun 30
    Mon 31
    Tue 1
    now
    Prepaid API
    Wed 26
    Thu 27
    Fri 28
    Sat 29
    Sun 30
    Mon 31
    Tue 1
    now
    Unity Payments API
    Wed 26
    Thu 27
    Fri 28
    Sat 29
    Sun 30
    Mon 31
    Tue 1
    now
    3DS V2
    Wed 26
    Thu 27
    Fri 28
    Sat 29
    Sun 30
    Mon 31
    Tue 1
    now
    Webhooks Notification Delivery API
    Wed 26
    Thu 27
    Fri 28
    Sat 29
    Sun 30
    Mon 31
    Tue 1
    now

    Paysafe iGaming APMs

    Wed 26
    Thu 27
    Fri 28
    Sat 29
    Sun 30
    Mon 31
    Tue 1
    now
    iGaming - DW - iACH
    Wed 26
    Thu 27
    Fri 28
    Sat 29
    Sun 30
    Mon 31
    Tue 1
    now
    iGaming - Interchecks
    Wed 26
    Thu 27
    Fri 28
    Sat 29
    Sun 30
    Mon 31
    Tue 1
    now
    iGaming - Mazooma
    Wed 26
    Thu 27
    Fri 28
    Sat 29
    Sun 30
    Mon 31
    Tue 1
    now
    iGaming - PaysafeCard
    Wed 26
    Thu 27
    Fri 28
    Sat 29
    Sun 30
    Mon 31
    Tue 1
    now
    iGaming - PaysafeCash
    Wed 26
    Thu 27
    Fri 28
    Sat 29
    Sun 30
    Mon 31
    Tue 1
    now
    iGaming - Sightline API
    Wed 26
    Thu 27
    Fri 28
    Sat 29
    Sun 30
    Mon 31
    Tue 1
    now
    iGaming - Skrill
    Wed 26
    Thu 27
    Fri 28
    Sat 29
    Sun 30
    Mon 31
    Tue 1
    now
    iGaming - Venmo
    Wed 26
    Thu 27
    Fri 28
    Sat 29
    Sun 30
    Mon 31
    Tue 1
    now
    Venmo Service Disruption
    Started 26 Mar 2025 15:32:56 (6 days ago), resolved 26 Mar 2025 17:25:02 (6 days ago)
    Minor Incident
    Resolved
    iGaming - Venmo

    We have identified an issue with processing Venmo transactions and apologize for the impact this might have on your business. Further updates will follow.

    MIM Paysafe

    Reference ID: INC0256214

    iGaming - VIP Preferred
    Wed 26
    Thu 27
    Fri 28
    Sat 29
    Sun 30
    Mon 31
    Tue 1
    now

    Paysafe Direct Marketing

    Wed 26
    Thu 27
    Fri 28
    Sat 29
    Sun 30
    Mon 31
    Tue 1
    now
    ApplicationXP Onboarding
    Wed 26
    Thu 27
    Fri 28
    Sat 29
    Sun 30
    Mon 31
    Tue 1
    now
    PXP Gateway
    Wed 26
    Thu 27
    Fri 28
    Sat 29
    Sun 30
    Mon 31
    Tue 1
    now
    PXP Webhost API
    Wed 26
    Thu 27
    Fri 28
    Sat 29
    Sun 30
    Mon 31
    Tue 1
    now
    PXP Webhost API Service Disruption
    Started 11 Nov 2024 06:27:24 (5 months ago), still ongoing
    Major Incident
    Investigating
    PXP Webhost API

    We are investigating a potential issue with our PXP Webhost API and apologize for the impact this might have on your business.

    Further updates will follow.

    SRO Paysafe

    PXP Webhost API Service Disruption
    Started 1 Oct 2024 15:41:24 (6 months ago), still ongoing
    Major Incident
    Investigating
    PXP Webhost API

    We are investigating a potential issue with our PXP Webhost API and apologize for the impact this might have on your business.

    Further updates will follow.

    SRO Paysafe

    TSYS USPP Funding
    Wed 26
    Thu 27
    Fri 28
    Sat 29
    Sun 30
    Mon 31
    Tue 1
    now
    Insight
    Wed 26
    Thu 27
    Fri 28
    Sat 29
    Sun 30
    Mon 31
    Tue 1
    now

    Paysafe Non-Production

    Wed 26
    Thu 27
    Fri 28
    Sat 29
    Sun 30
    Mon 31
    Tue 1
    now
    Merchant Test
    Wed 26
    Thu 27
    Fri 28
    Sat 29
    Sun 30
    Mon 31
    Tue 1
    now
    Merchant & Partner Support phone lines
    Wed 26
    Thu 27
    Fri 28
    Sat 29
    Sun 30
    Mon 31
    Tue 1
    now

    Paysafe Third Parties

    Wed 26
    Thu 27
    Fri 28
    Sat 29
    Sun 30
    Mon 31
    Tue 1
    now
    AMEX
    Wed 26
    Thu 27
    Fri 28
    Sat 29
    Sun 30
    Mon 31
    Tue 1
    now
    Apple Pay
    Wed 26
    Thu 27
    Fri 28
    Sat 29
    Sun 30
    Mon 31
    Tue 1
    now
    Barclays Gateway
    Wed 26
    Thu 27
    Fri 28
    Sat 29
    Sun 30
    Mon 31
    Tue 1
    now
    BMO (Bank of Montreal)
    Wed 26
    Thu 27
    Fri 28
    Sat 29
    Sun 30
    Mon 31
    Tue 1
    now
    BORGN (Borgun)
    Wed 26
    Thu 27
    Fri 28
    Sat 29
    Sun 30
    Mon 31
    Tue 1
    now
    Cardinal Commerce (3DS2)
    Wed 26
    Thu 27
    Fri 28
    Sat 29
    Sun 30
    Mon 31
    Tue 1
    now
    Clover
    Wed 26
    Thu 27
    Fri 28
    Sat 29
    Sun 30
    Mon 31
    Tue 1
    now
    Interac Online Payments (IOP)
    Wed 26
    Thu 27
    Fri 28
    Sat 29
    Sun 30
    Mon 31
    Tue 1
    now
    DigiCert
    Wed 26
    Thu 27
    Fri 28
    Sat 29
    Sun 30
    Mon 31
    Tue 1
    now
    eps-Payment (PSA)
    Wed 26
    Thu 27
    Fri 28
    Sat 29
    Sun 30
    Mon 31
    Tue 1
    now
    Service Disruption-EPS
    Started 28 Mar 2025 21:46:44 (4 days ago), resolved 28 Mar 2025 23:14:14 (4 days ago)
    Minor Incident
    Resolved
    eps-Payment (PSA)

    We are investigating а potential issue with our eps-Payment (PSAustria) provider and apologize for the impact this might have on your business.

    Further updates will follow.

    MIM Paysafe

    Reference ID: INC0256458

    eps-Payment Service Disruption
    Started 18 Mar 2025 18:25:16 (14 days ago), still ongoing
    Major Incident
    Investigating
    eps-Payment (PSA)

    We are investigating а potential issue with our eps-Payment (PSAustria) provider and apologize for the impact this might have on your business.

    Further updates will follow.

    MIM Paysafe

    Equifax
    Wed 26
    Thu 27
    Fri 28
    Sat 29
    Sun 30
    Mon 31
    Tue 1
    now
    FIS
    Wed 26
    Thu 27
    Fri 28
    Sat 29
    Sun 30
    Mon 31
    Tue 1
    now
    Fiserv First Data
    Wed 26
    Thu 27
    Fri 28
    Sat 29
    Sun 30
    Mon 31
    Tue 1
    now
    US Merchant Billing Statements Delay
    Started 31 Mar 2025 20:47:09 (1 day ago), still ongoing
    Incident without Impact
    Investigating
    Fiserv First Data

    This is to notify that there will be delays with the February Fiserv merchant billing statements. We apologize for any inconvenience this may cause and will follow up once the statements have been loaded.

    As a reminder, your Clover merchants can access their merchant statements directly through their Clover dashboard for faster visibility. Thank you.

    Reference ID: INC0256567

    Fiserv Service Disruption
    Started 27 Mar 2025 02:51:10 (6 days ago), resolved 27 Mar 2025 03:08:12 (6 days ago)
    Major Incident
    Resolved
    Fiserv First Data

    We are investigating а potential issue with our Fiserv (First Data) provider and apologize for the impact this might have on your business.

    Further updates will follow.

    MIM Paysafe

    Global Payments
    Wed 26
    Thu 27
    Fri 28
    Sat 29
    Sun 30
    Mon 31
    Tue 1
    now
    Handpoint (Interac)
    Wed 26
    Thu 27
    Fri 28
    Sat 29
    Sun 30
    Mon 31
    Tue 1
    now
    Interac e-Transfer
    Wed 26
    Thu 27
    Fri 28
    Sat 29
    Sun 30
    Mon 31
    Tue 1
    now
    Interac Service Disruption
    Started 9 Mar 2025 08:10:20 (24 days ago), still ongoing
    Major Incident
    Investigating
    Interac e-Transfer

    We are investigating а potential issue with our provider Interac and apologize for the impact this might have on your business.

    Further updates will follow.

    MIM Paysafe

    Interchecks
    Wed 26
    Thu 27
    Fri 28
    Sat 29
    Sun 30
    Mon 31
    Tue 1
    now
    Interchecks Service Disruption
    Started 26 Mar 2025 17:05:25 (6 days ago), still ongoing
    Major Incident
    Investigating
    Interchecks

    We are investigating а potential issue with our Interchecks provider and apologize for the impact this might have on your business.

    Further updates will follow.

    SRO Paysafe

    JP Morgan Chase
    Wed 26
    Thu 27
    Fri 28
    Sat 29
    Sun 30
    Mon 31
    Tue 1
    now
    LexisNexis (ThreatMetrix)
    Wed 26
    Thu 27
    Fri 28
    Sat 29
    Sun 30
    Mon 31
    Tue 1
    now
    Maxmind
    Wed 26
    Thu 27
    Fri 28
    Sat 29
    Sun 30
    Mon 31
    Tue 1
    now
    Mazooma
    Wed 26
    Thu 27
    Fri 28
    Sat 29
    Sun 30
    Mon 31
    Tue 1
    now
    MC Match
    Wed 26
    Thu 27
    Fri 28
    Sat 29
    Sun 30
    Mon 31
    Tue 1
    now
    Microsoft
    Wed 26
    Thu 27
    Fri 28
    Sat 29
    Sun 30
    Mon 31
    Tue 1
    now
    Moneris
    Wed 26
    Thu 27
    Fri 28
    Sat 29
    Sun 30
    Mon 31
    Tue 1
    now
    Multibanco
    Wed 26
    Thu 27
    Fri 28
    Sat 29
    Sun 30
    Mon 31
    Tue 1
    now
    Multibanco Service Disruption
    Started 1 Apr 2025 23:10:14 (3 hours ago), still ongoing
    Major Incident
    Investigating
    Multibanco

    We are investigating а potential issue with our provider SIBS (Multibanco) and apologize for the impact this might have on your business.

    Further updates will follow.

    MIM Paysafe

    Multibanco Service Disruption
    Started 8 Mar 2025 13:30:21 (25 days ago), still ongoing
    Major Incident
    Investigating
    Multibanco

    We are investigating а potential issue with our provider SIBS (Multibanco) and apologize for the impact this might have on your business.

    Further updates will follow.

    MIM Paysafe

    PayPal
    Wed 26
    Thu 27
    Fri 28
    Sat 29
    Sun 30
    Mon 31
    Tue 1
    now
    Service Disruption
    Started 1 Oct 2024 13:26:12 (6 months ago), still ongoing
    Minor Incident
    Investigating
    PayPal

    We are investigating a potential issue with the service mentioned below and apologize for the impact this might have on your business.

    Further updates will follow.

    MIM Paysafe

    Paysafe Acquiring RS2 - Batch Processing
    Wed 26
    Thu 27
    Fri 28
    Sat 29
    Sun 30
    Mon 31
    Tue 1
    now
    Paysafe Acquiring RS2 - Invoices
    Wed 26
    Thu 27
    Fri 28
    Sat 29
    Sun 30
    Mon 31
    Tue 1
    now
    Paysafe Acquiring duplicate Payment fees and Rolling Reserve corrections
    Started 18 Mar 2025 11:39:07 (15 days ago), still ongoing
    Incident without Impact
    Investigating
    Paysafe Acquiring RS2 - Invoices

    Please be advised that Paysafe continues to work alongside vendor on remediating the below reported incidents in the Business portal. The root cause for both outstanding issues has been identified. The fixes will be deployed as soon as possible.

    • Rolling reserve corrections on Nov 20th and 21st, 2024 are not visible in the Business portal - IDENTIFIED / Reference ID: INC0253480
    • Merchants may observe duplicate Payment fees in the Business portal - IDENTIFIED / Reference ID: INC0251870

    MIM Paysafe

    Paysafe Acquiring RS2 - Real-Time Processing
    Wed 26
    Thu 27
    Fri 28
    Sat 29
    Sun 30
    Mon 31
    Tue 1
    now
    RS2 Service Disruption
    Started 14 Oct 2024 01:00:12 (6 months ago), still ongoing
    Major Incident
    Investigating
    Paysafe Acquiring RS2 - Real-Time Processing

    We are investigating а potential issue with our RS2 provider and apologize for the impact this might have on your business.

    Further updates will follow.

    MIM Paysafe

    Thredd
    Wed 26
    Thu 27
    Fri 28
    Sat 29
    Sun 30
    Mon 31
    Tue 1
    now
    TSYS Acquiring solutions
    Wed 26
    Thu 27
    Fri 28
    Sat 29
    Sun 30
    Mon 31
    Tue 1
    now
    US Banking Funding Services
    Wed 26
    Thu 27
    Fri 28
    Sat 29
    Sun 30
    Mon 31
    Tue 1
    now
    Venmo (Braintree)
    Wed 26
    Thu 27
    Fri 28
    Sat 29
    Sun 30
    Mon 31
    Tue 1
    now
    VIP Preferred
    Wed 26
    Thu 27
    Fri 28
    Sat 29
    Sun 30
    Mon 31
    Tue 1
    now
    Wells Fargo
    Wed 26
    Thu 27
    Fri 28
    Sat 29
    Sun 30
    Mon 31
    Tue 1
    now
    Worldpay Vantiv
    Wed 26
    Thu 27
    Fri 28
    Sat 29
    Sun 30
    Mon 31
    Tue 1
    now