Paysafe Status
Real-time updates of Paysafe issues and outages
Paysafe status is Operational
Skrill API
Skrill Consumer Wallet
eCash Settlement Report
CIP Generation
Income Access - SFTP
NetBanx Back Office
OPTIC Portal
Active Incidents
We are investigating an issue with the display of Merchant transaction ID in the Optic Portal. Some users may observe an incorrect transaction ID related to multiple transactions. Our teams are working on implementing a solution with the highest priority. We apologize for the impact this might have on your business. Further updates will follow.
MIM Paysafe
Reference ID: INC0271386
Recently Resolved Incidents
We are investigating a potential issue with the service mentioned below and apologize for the impact this might have on your business. Further updates will follow.
MIM Paysafe
Reference ID: INC0275315
Please be advised that iDEAL is currently unavailable for Wallet Checkout (WCO) and Quick Checkout (QCO), as well as funding the Skrill consumer wallet balance. We are actively working with our partner to resolve this matter as swiftly as possible.
We sincerely apologize for any inconvenience this may cause and truly appreciate your patience and understanding during this time.
If you have any questions or need further assistance, please don’t hesitate to reach out to us.
Please be advised we experienced a degradation with Processing and APIs services between 20:21 UTC and 20:27 UTC. The incident has been resolved successfully and the impacted services are fully restored. We apologize for the impact this issue had on your business. We value your partnership and appreciate your understanding while the situation was being remediated.
MIM Paysafe
Reference ID: INC0275328
We are investigating a potential issue with the service mentioned below and apologize for the impact this might have on your business. Further updates will follow.
MIM Paysafe
Reference ID: INC0275218
We are investigating a potential issue with the services mentioned below and apologize for the impact this might have on your business. Further updates will follow.
MIM Paysafe
Reference ID: INC0274964
We are investigating potential issue with the service mentioned below and apologize for the impact this might have on your business. Further updates will follow.
MIM Paysafe
Reference ID:INC0275108
We are investigating potential issue with the service mentioned below and apologize for the impact this might have on your business. Further updates will follow.
MIM Paysafe
Reference ID:INC0274966
Our partner Fiserv First Data is investigating a potential issue with their services. We apologize for the impact this might have on your business. Further updates will follow.
MIM Paysafe
Reference ID:INC0274911
We are investigating an issue impacting the availability of Settlement Reports via Merchant Service Center and Reports API, and apologize for the impact this might have on your business. Our technical teams are working on a solution and will keep you informed on progress.
If you have any questions, please don't hesitate to contact us at [email protected] MIM Paysafe
Reference ID: INC0274734
Please note that we faced a degradation of card processing via TSYS Acquiring solutions. The incident has been resolved and the impacted services are restored. We apologize for the impact this issue had on your business. We value your partnership and appreciate your understanding while our partner TSYS was remediating the situation.
MIM Paysafe
Reference ID: INC0274744
Paysafe Outage Survival Guide
Paysafe Components
Paysafe Skrill
Skrill API
Please be advised that iDEAL is currently unavailable for Wallet Checkout (WCO) and Quick Checkout (QCO), as well as funding the Skrill consumer wallet balance. We are actively working with our partner to resolve this matter as swiftly as possible.
We sincerely apologize for any inconvenience this may cause and truly appreciate your patience and understanding during this time.
If you have any questions or need further assistance, please don’t hesitate to reach out to us.
Skrill Consumer Wallet
Please be advised that iDEAL is currently unavailable for Wallet Checkout (WCO) and Quick Checkout (QCO), as well as funding the Skrill consumer wallet balance. We are actively working with our partner to resolve this matter as swiftly as possible.
We sincerely apologize for any inconvenience this may cause and truly appreciate your patience and understanding during this time.
If you have any questions or need further assistance, please don’t hesitate to reach out to us.
Skrill Marketing Website
Skrill Merchant Portal
Skrill Mobile Application
Skrill Status Notifications Service
Paysafe Neteller
Neteller API
Neteller Consumer Wallet
Neteller Gateway
Neteller Marketing Website
Neteller Merchant Portal
Neteller Mobile Application
Paysafecard (merchant)
PSC Payment
PSC Payment myPaysafe
PSC Payout & Refund
Paysafecash Payment
eCash PagoEfectivo
eCash SafetyPay
eCash Settlement Report
We are investigating an issue impacting the availability of Settlement Reports via Merchant Service Center and Reports API, and apologize for the impact this might have on your business. Our technical teams are working on a solution and will keep you informed on progress.
If you have any questions, please don't hesitate to contact us at [email protected] MIM Paysafe
Reference ID: INC0274734
eCash Store Locator B2B
Paysafecard (distributor)
Pin On Demand Distribution
Paysafecash Distribution
eCash Reconciliation Files
Paysafe Rapid Transfer
Paysafe Wallet as a Service (WaaS)
Paysafe PagoEfectivo
CIP Generation
We are investigating potential issue with the service mentioned below and apologize for the impact this might have on your business. Further updates will follow.
MIM Paysafe
Reference ID:INC0275108
Merchant Portal (PagoEfectivo)
Merchant Notification (PagoEfectivo)
PagoEfectivo Wallet
Paysafe PagoEfectivo Wallet
PagoEfectivo Wallet
Paysafe SafetyPay
Express Application
Merchant Portal (SafetyPay)
Notification Services (SafetyPay)
DirectWS (SOAP)
MPIAPI (REST)
Paysafe Viafintech
Customer checkout
Retailer API: API integration
Store API
Viacash Merchant API
Viafintech App
Paysafe Income Access
Income Access - Event Relay System (S2S)
Income Access - SFTP
We are investigating a potential issue with the services mentioned below and apologize for the impact this might have on your business. Further updates will follow.
MIM Paysafe
Reference ID: INC0274964
Income Access - Tracking
NetBanx Netcentre
Income Access - White Labels (Client Websites)
Paysafe White Label Wallet
Wallet Management
Payments
Prepaid Cards
Webhooks
Paysafe Merchant Portals
iAccess
MCPS Instore
NetBanx Back Office
We are investigating potential issue with the service mentioned below and apologize for the impact this might have on your business. Further updates will follow.
MIM Paysafe
Reference ID:INC0274966
OPTIC Portal
We are investigating an issue with the display of Merchant transaction ID in the Optic Portal. Some users may observe an incorrect transaction ID related to multiple transactions. Our teams are working on implementing a solution with the highest priority. We apologize for the impact this might have on your business. Further updates will follow.
MIM Paysafe
Reference ID: INC0271386
Paysafe Processing and APIs
Account Updater
AMR
Automated onboarding (Payfac & Simplified onboarding)
Batch Upload
Card payments API
Please be advised we experienced a degradation with Processing and APIs services between 20:21 UTC and 20:27 UTC. The incident has been resolved successfully and the impacted services are fully restored. We apologize for the impact this issue had on your business. We value your partnership and appreciate your understanding while the situation was being remediated.
MIM Paysafe
Reference ID: INC0275328
Checkout (Legacy) API
Checkout V1
Checkout V2
Customer Vault API
Direct Debit API
Hosted API (UPP)
Identity API
Merchant Payments
Onboarding API
Paysafe.js
Recurring billing API
Prepaid API
Unity Payments API
Please be advised that iDEAL is currently unavailable for Wallet Checkout (WCO) and Quick Checkout (QCO), as well as funding the Skrill consumer wallet balance. We are actively working with our partner to resolve this matter as swiftly as possible.
We sincerely apologize for any inconvenience this may cause and truly appreciate your patience and understanding during this time.
If you have any questions or need further assistance, please don’t hesitate to reach out to us.
3DS V2
Webhooks Notification Delivery API
Paysafe iGaming APMs
iGaming - DW - iACH
iGaming - Interchecks
iGaming - Mazooma
iGaming - PaysafeCard
iGaming - PaysafeCash
iGaming - Sightline API
iGaming - Skrill
Please be advised that iDEAL is currently unavailable for Wallet Checkout (WCO) and Quick Checkout (QCO), as well as funding the Skrill consumer wallet balance. We are actively working with our partner to resolve this matter as swiftly as possible.
We sincerely apologize for any inconvenience this may cause and truly appreciate your patience and understanding during this time.
If you have any questions or need further assistance, please don’t hesitate to reach out to us.
iGaming - Venmo
iGaming - VIP Preferred
iGaming - Pay by Bank
Paysafe Direct Marketing
ApplicationXP Onboarding
PXP Gateway
Please be advised we experienced a degradation with Processing and APIs services between 20:21 UTC and 20:27 UTC. The incident has been resolved successfully and the impacted services are fully restored. We apologize for the impact this issue had on your business. We value your partnership and appreciate your understanding while the situation was being remediated.
MIM Paysafe
Reference ID: INC0275328
PXP Webhost API
We are investigating a potential issue with the service mentioned below and apologize for the impact this might have on your business. Further updates will follow.
MIM Paysafe
Reference ID: INC0275218
We are investigating a potential issue with the service mentioned below and apologize for the impact this might have on your business. Further updates will follow.
MIM Paysafe
Reference ID: INC0275315
TSYS USPP Funding
Insight
Paysafe Non-Production
Merchant Test
Merchant & Partner Support phone lines
Interac Online Payments (IOP)
Paysafe Third Parties
AMEX
Apple Pay
Barclays Gateway
BMO (Bank of Montreal)
BORGN (Borgun)
Cardinal Commerce (3DS2)
Clover
DigiCert
eps-Payment (PSA)
Equifax
FIS
Fiserv First Data
Our partner Fiserv First Data is investigating a potential issue with their services. We apologize for the impact this might have on your business. Further updates will follow.
MIM Paysafe
Reference ID:INC0274911
Global Payments
Handpoint (Interac)
Interac e-Transfer
Interchecks
JP Morgan Chase
LexisNexis (ThreatMetrix)
Maxmind
Mazooma
MC Match
Microsoft
Moneris
Multibanco
PayPal
Paysafe Acquiring RS2 - Batch Processing
Paysafe Acquiring RS2 - Invoices
Paysafe Acquiring RS2 - Financial Reporting
Paysafe Acquiring RS2 - Real-Time Processing
Thredd
TSYS Acquiring solutions
Please note that we faced a degradation of card processing via TSYS Acquiring solutions. The incident has been resolved and the impacted services are restored. We apologize for the impact this issue had on your business. We value your partnership and appreciate your understanding while our partner TSYS was remediating the situation.
MIM Paysafe
Reference ID: INC0274744
