Paysafe status is Under Maintenance

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now
Neteller Merchant Portal
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now
Paysafe.js
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now
3DS V2
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now
PXP Webhost API
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now

Paysafe Third Parties

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now
Fiserv First Data
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now
Interac e-Transfer
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now
Last updated 1 minute ago from official status page. Learn more
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Active Incidents

PXP Webhost API Service Disruption
Started 11 Nov 2024 06:27:24 (10 days ago), still ongoing
Major Incident
Investigating
PXP Webhost API

We are investigating a potential issue with our PXP Webhost API and apologize for the impact this might have on your business.

Further updates will follow.

SRO Paysafe

Service Disruption-Neteller Merchant Portal
Started 24 Oct 2024 07:08:15 (28 days ago), still ongoing
Minor Incident
Investigating
Neteller Merchant Portal

We are investigating potential issue with the service mentioned below and apologize for the impact this might have on your business.

Further updates will follow.

MIM Paysafe

RS2 Service Disruption
Started 14 Oct 2024 01:00:12 (1 month ago), still ongoing
Major Incident
Investigating
Paysafe Acquiring RS2

We are investigating а potential issue with our RS2 provider and apologize for the impact this might have on your business.

Further updates will follow.

MIM Paysafe

PXP Webhost API Service Disruption
Started 1 Oct 2024 15:41:24 (2 months ago), still ongoing
Major Incident
Investigating
PXP Webhost API

We are investigating a potential issue with our PXP Webhost API and apologize for the impact this might have on your business.

Further updates will follow.

SRO Paysafe

Service Disruption
Started 1 Oct 2024 13:26:12 (2 months ago), still ongoing
Minor Incident
Investigating
PayPal

We are investigating a potential issue with the service mentioned below and apologize for the impact this might have on your business.

Further updates will follow.

MIM Paysafe

Recently Resolved Incidents

Paysafe JS & 3DS V2 Service Disruption
Started 20 Nov 2024 14:53:59 (18 hours ago), resolved 20 Nov 2024 16:32:11 (16 hours ago)
Minor Incident
Resolved
Paysafe.js
3DS V2

We are investigating potential issue with the service mentioned below and apologize for the impact this might have on your business.

Further updates will follow.

MIM Paysafe

Paysafe JS Service Disruption
Started 20 Nov 2024 01:17:44 (1 day ago), resolved 20 Nov 2024 02:45:59 (1 day ago)
Minor Incident
Resolved
Paysafe.js

We are investigating and fixing an issue with our service - Paysafe JS which might have impacted some of real time processing . Our teams have identified the issue and working on restoring the services back operational. We apologize for the impact this might have on your business.

Further updates will follow.

MIM Paysafe

Third party service disruption - RS2
Started 23 Oct 2024 10:21:07 (29 days ago), resolved 19 Nov 2024 09:54:48 (2 days ago)
Minor Incident
Resolved
Paysafe Acquiring RS2

We are currently investigating this issue.

Service Disruption
Started 4 Nov 2024 21:33:48 (16 days ago), resolved 14 Nov 2024 17:04:35 (7 days ago)
Minor Incident
Resolved
Fiserv First Data

We are aware of the delay with the October Fiserv merchant billing statements and are actively working to resolve the issue. We apologize for any inconvenience this may have caused and will follow up once the issue is resolved.

As a reminder, your Clover merchants can access their merchant statements directly through their Clover dashboard for faster visibility. Thank you.

MIM Paysafe

Paysafe Outage Survival Guide

A step-by-step guide to help you survive a Paysafe outage
NaN%

    Paysafe Components

    Thu 14
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    now

    Paysafe Skrill

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    now
    Skrill API
    Thu 14
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    now
    Skrill Consumer Wallet
    Thu 14
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    now
    Skrill Marketing Website
    Thu 14
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    now
    Skrill Merchant Portal
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    now
    Skrill Mobile Application
    Thu 14
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    now
    Skrill Status Notifications Service
    Thu 14
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    now

    Paysafe Neteller

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    Neteller API
    Thu 14
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    Neteller Consumer Wallet
    Thu 14
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    Neteller Gateway
    Thu 14
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    now
    Neteller Marketing Website
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    now
    Neteller Merchant Portal
    Thu 14
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    now
    Service Disruption-Neteller Merchant Portal
    Started 24 Oct 2024 07:08:15 (28 days ago), still ongoing
    Minor Incident
    Investigating
    Neteller Merchant Portal

    We are investigating potential issue with the service mentioned below and apologize for the impact this might have on your business.

    Further updates will follow.

    MIM Paysafe

    Neteller Mobile Application
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    now

    Paysafecard (merchant)

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    now
    PSC Payment
    Thu 14
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    now
    PSC Payment myPaysafe
    Thu 14
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    now
    PSC Payout & Refund
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    Paysafecash Payment
    Thu 14
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    now
    eCash PagoEfectivo
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    now
    eCash SafetyPay
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    eCash Settlement Report
    Thu 14
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    now
    eCash Store Locator
    Thu 14
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    now

    Paysafecard (distributor)

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    Pin On Demand Distribution
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    Paysafecash Distribution
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    eCash Reconciliation Files
    Thu 14
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    now

    Paysafe Wallet as a Service (WaaS)

    Thu 14
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    Paysafe Rapid Transfer

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    Paysafe PagoEfectivo

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    CIP Generation
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    now
    Merchant Portal (PagoEfectivo)
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    now
    Merchant Notification (PagoEfectivo)
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    now

    Paysafe SafetyPay

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    now
    Express Application
    Thu 14
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    now
    Merchant Portal (SafetyPay)
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    now
    Notification Services (SafetyPay)
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    now
    DirectWS (SOAP)
    Thu 14
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    now
    MPIAPI (REST)
    Thu 14
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    now

    Paysafe Income Access

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    now
    Income Access - Event Relay System (S2S)
    Thu 14
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    now
    Income Access - SFTP
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    Income Access - Tracking
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    now
    Income Access - White Labels (Client Websites)
    Thu 14
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    now

    Paysafe Merchant Portals

    Thu 14
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    now
    iAccess
    Thu 14
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    now
    MCPS Instore
    Thu 14
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    now
    NetBanx Back Office
    Thu 14
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    now
    NetBanx Netcentre
    Thu 14
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    now
    Unity Merchant Portal
    Thu 14
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    now

    Paysafe Processing and APIs

    Thu 14
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    now
    Account Updater
    Thu 14
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    now
    AMR
    Thu 14
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    now
    Automated onboarding (Payfac & Simplified onboarding)
    Thu 14
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    Wed 20
    now
    Batch Upload
    Thu 14
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    Sun 17
    Mon 18
    Tue 19
    Wed 20
    now
    Card payments API
    Thu 14
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    Sat 16
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    Mon 18
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    Wed 20
    now
    Checkout (Legacy) API
    Thu 14
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    now
    Checkout V1
    Thu 14
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    now
    Checkout V2
    Thu 14
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    Wed 20
    now
    Customer Vault API
    Thu 14
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    now
    Direct Debit API
    Thu 14
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    now
    Hosted API (UPP)
    Thu 14
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    now
    Identity API
    Thu 14
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    now
    Merchant Payments
    Thu 14
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    Sat 16
    Sun 17
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    Wed 20
    now
    Onboarding API
    Thu 14
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    Mon 18
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    Wed 20
    now
    Paysafe.js
    Thu 14
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    now
    Paysafe JS Service Disruption
    Started 20 Nov 2024 01:17:44 (1 day ago), resolved 20 Nov 2024 02:45:59 (1 day ago)
    Minor Incident
    Resolved
    Paysafe.js

    We are investigating and fixing an issue with our service - Paysafe JS which might have impacted some of real time processing . Our teams have identified the issue and working on restoring the services back operational. We apologize for the impact this might have on your business.

    Further updates will follow.

    MIM Paysafe

    Paysafe JS & 3DS V2 Service Disruption
    Started 20 Nov 2024 14:53:59 (18 hours ago), resolved 20 Nov 2024 16:32:11 (16 hours ago)
    Minor Incident
    Resolved
    Paysafe.js
    3DS V2

    We are investigating potential issue with the service mentioned below and apologize for the impact this might have on your business.

    Further updates will follow.

    MIM Paysafe

    Recurring billing API
    Thu 14
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    Wed 20
    now
    Prepaid API
    Thu 14
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    now
    Unity Payments API
    Thu 14
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    now
    3DS V2
    Thu 14
    Fri 15
    Sat 16
    Sun 17
    Mon 18
    Tue 19
    Wed 20
    now
    Paysafe JS & 3DS V2 Service Disruption
    Started 20 Nov 2024 14:53:59 (18 hours ago), resolved 20 Nov 2024 16:32:11 (16 hours ago)
    Minor Incident
    Resolved
    Paysafe.js
    3DS V2

    We are investigating potential issue with the service mentioned below and apologize for the impact this might have on your business.

    Further updates will follow.

    MIM Paysafe

    Paysafe iGaming APMs

    Thu 14
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    now
    iGaming - DW - iACH
    Thu 14
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    now
    iGaming - Interchecks
    Thu 14
    Fri 15
    Sat 16
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    Mon 18
    Tue 19
    Wed 20
    now
    iGaming - Mazooma
    Thu 14
    Fri 15
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    Mon 18
    Tue 19
    Wed 20
    now
    iGaming - PaysafeCard
    Thu 14
    Fri 15
    Sat 16
    Sun 17
    Mon 18
    Tue 19
    Wed 20
    now
    iGaming - PaysafeCash
    Thu 14
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    Mon 18
    Tue 19
    Wed 20
    now
    iGaming - Sightline API
    Thu 14
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    Mon 18
    Tue 19
    Wed 20
    now
    iGaming - Skrill
    Thu 14
    Fri 15
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    Mon 18
    Tue 19
    Wed 20
    now
    iGaming - Venmo
    Thu 14
    Fri 15
    Sat 16
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    Mon 18
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    Wed 20
    now
    iGaming - VIP Preferred
    Thu 14
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    Sat 16
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    Mon 18
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    Wed 20
    now

    Paysafe Direct Marketing

    Thu 14
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    Mon 18
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    Wed 20
    now
    ApplicationXP Onboarding
    Thu 14
    Fri 15
    Sat 16
    Sun 17
    Mon 18
    Tue 19
    Wed 20
    now
    PXP Gateway
    Thu 14
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    Sat 16
    Sun 17
    Mon 18
    Tue 19
    Wed 20
    now
    PXP Webhost API
    Thu 14
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    Sat 16
    Sun 17
    Mon 18
    Tue 19
    Wed 20
    now
    PXP Webhost API Service Disruption
    Started 11 Nov 2024 06:27:24 (10 days ago), still ongoing
    Major Incident
    Investigating
    PXP Webhost API

    We are investigating a potential issue with our PXP Webhost API and apologize for the impact this might have on your business.

    Further updates will follow.

    SRO Paysafe

    PXP Webhost API Service Disruption
    Started 1 Oct 2024 15:41:24 (2 months ago), still ongoing
    Major Incident
    Investigating
    PXP Webhost API

    We are investigating a potential issue with our PXP Webhost API and apologize for the impact this might have on your business.

    Further updates will follow.

    SRO Paysafe

    TSYS USPP Funding
    Thu 14
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    Sat 16
    Sun 17
    Mon 18
    Tue 19
    Wed 20
    now
    Insight
    Thu 14
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    Sat 16
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    Mon 18
    Tue 19
    Wed 20
    now

    Paysafe Non-Production

    Thu 14
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    Sat 16
    Sun 17
    Mon 18
    Tue 19
    Wed 20
    now
    Merchant Test
    Thu 14
    Fri 15
    Sat 16
    Sun 17
    Mon 18
    Tue 19
    Wed 20
    now
    Merchant & Partner Support phone lines
    Thu 14
    Fri 15
    Sat 16
    Sun 17
    Mon 18
    Tue 19
    Wed 20
    now

    Paysafe Third Parties

    Thu 14
    Fri 15
    Sat 16
    Sun 17
    Mon 18
    Tue 19
    Wed 20
    now
    AMEX
    Thu 14
    Fri 15
    Sat 16
    Sun 17
    Mon 18
    Tue 19
    Wed 20
    now
    Barclays Gateway
    Thu 14
    Fri 15
    Sat 16
    Sun 17
    Mon 18
    Tue 19
    Wed 20
    now
    BMO (Bank of Montreal)
    Thu 14
    Fri 15
    Sat 16
    Sun 17
    Mon 18
    Tue 19
    Wed 20
    now
    BORGN (Borgun)
    Thu 14
    Fri 15
    Sat 16
    Sun 17
    Mon 18
    Tue 19
    Wed 20
    now
    Cardinal Commerce (3DS2)
    Thu 14
    Fri 15
    Sat 16
    Sun 17
    Mon 18
    Tue 19
    Wed 20
    now
    Clover
    Thu 14
    Fri 15
    Sat 16
    Sun 17
    Mon 18
    Tue 19
    Wed 20
    now
    Equifax
    Thu 14
    Fri 15
    Sat 16
    Sun 17
    Mon 18
    Tue 19
    Wed 20
    now
    Fiserv First Data
    Thu 14
    Fri 15
    Sat 16
    Sun 17
    Mon 18
    Tue 19
    Wed 20
    now
    Service Disruption
    Started 4 Nov 2024 21:33:48 (16 days ago), resolved 14 Nov 2024 17:04:35 (7 days ago)
    Minor Incident
    Resolved
    Fiserv First Data

    We are aware of the delay with the October Fiserv merchant billing statements and are actively working to resolve the issue. We apologize for any inconvenience this may have caused and will follow up once the issue is resolved.

    As a reminder, your Clover merchants can access their merchant statements directly through their Clover dashboard for faster visibility. Thank you.

    MIM Paysafe

    Global Payments
    Thu 14
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    Sat 16
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    Mon 18
    Tue 19
    Wed 20
    now
    Handpoint (Interac)
    Thu 14
    Fri 15
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    Mon 18
    Tue 19
    Wed 20
    now
    Interac e-Transfer
    Thu 14
    Fri 15
    Sat 16
    Sun 17
    Mon 18
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    Wed 20
    now
    Interac Online Payments (IOP)
    Thu 14
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    Sat 16
    Sun 17
    Mon 18
    Tue 19
    Wed 20
    now
    Interchecks
    Thu 14
    Fri 15
    Sat 16
    Sun 17
    Mon 18
    Tue 19
    Wed 20
    now
    JP Morgan Chase
    Thu 14
    Fri 15
    Sat 16
    Sun 17
    Mon 18
    Tue 19
    Wed 20
    now
    Maxmind
    Thu 14
    Fri 15
    Sat 16
    Sun 17
    Mon 18
    Tue 19
    Wed 20
    now
    MC Match
    Thu 14
    Fri 15
    Sat 16
    Sun 17
    Mon 18
    Tue 19
    Wed 20
    now
    Moneris
    Thu 14
    Fri 15
    Sat 16
    Sun 17
    Mon 18
    Tue 19
    Wed 20
    now
    PayPal
    Thu 14
    Fri 15
    Sat 16
    Sun 17
    Mon 18
    Tue 19
    Wed 20
    now
    Service Disruption
    Started 1 Oct 2024 13:26:12 (2 months ago), still ongoing
    Minor Incident
    Investigating
    PayPal

    We are investigating a potential issue with the service mentioned below and apologize for the impact this might have on your business.

    Further updates will follow.

    MIM Paysafe

    Paysafe Acquiring RS2
    Thu 14
    Fri 15
    Sat 16
    Sun 17
    Mon 18
    Tue 19
    Wed 20
    now
    Third party service disruption - RS2
    Started 23 Oct 2024 10:21:07 (29 days ago), resolved 19 Nov 2024 09:54:48 (2 days ago)
    Minor Incident
    Resolved
    Paysafe Acquiring RS2

    We are currently investigating this issue.

    RS2 Service Disruption
    Started 14 Oct 2024 01:00:12 (1 month ago), still ongoing
    Major Incident
    Investigating
    Paysafe Acquiring RS2

    We are investigating а potential issue with our RS2 provider and apologize for the impact this might have on your business.

    Further updates will follow.

    MIM Paysafe

    TSYS Acquiring solutions
    Thu 14
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    Wed 20
    now
    Wells Fargo
    Thu 14
    Fri 15
    Sat 16
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    Mon 18
    Tue 19
    Wed 20
    now
    Worldpay Vantiv
    Thu 14
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    Sat 16
    Sun 17
    Mon 18
    Tue 19
    Wed 20
    now
    FIS
    Thu 14
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    Sat 16
    Sun 17
    Mon 18
    Tue 19
    Wed 20
    now
    LexisNexis (ThreatMetrix)
    Thu 14
    Fri 15
    Sat 16
    Sun 17
    Mon 18
    Tue 19
    Wed 20
    now
    Mazooma
    Thu 14
    Fri 15
    Sat 16
    Sun 17
    Mon 18
    Tue 19
    Wed 20
    now
    Microsoft
    Thu 14
    Fri 15
    Sat 16
    Sun 17
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    Tue 19
    Wed 20
    now
    DigiCert
    Thu 14
    Fri 15
    Sat 16
    Sun 17
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    Wed 20
    now
    Thredd
    Thu 14
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    Sat 16
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    Wed 20
    now
    US Banking Funding Services
    Thu 14
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    Wed 20
    now

    Paysafe Alternatives

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    now
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    now
    Thu 14
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    now

    PPRO Acquiring Platform Payment Methods

    Thu 14
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    Wed 20
    now
    eps
    Thu 14
    Fri 15
    Sat 16
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    eps: Partial Service Disruption - Erste Bank und Sparkassen
    Started 24 Jul 2024 15:14:35 (4 months ago), still ongoing
    Major Incident
    Identified
    eps

    The root cause has been identified as external to PPRO. Our support teams are in close collaboration with the external provider and are awaiting their finding and resolution steps.

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    Currencycloud Payments

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    USD Processing Delay
    Started 20 Nov 2024 10:50:54 (22 hours ago), still ongoing
    Incident without Impact
    Identified
    Payments

    We are currently experiencing delays with USD processing due to an issue with our banking provider, we are working to resolve on priority

    RON, CZK & HUF Processing Delays
    Started 20 Nov 2024 12:30:21 (20 hours ago), still ongoing
    Incident without Impact
    Identified
    Payments

    We are currently experiencing intermittent delays with RON, CZK & HUF processing due to an issue with our banking provider, we are working to resolve on priority

    Currencycloud 2FA

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    Access Worldpay HostedPaymentPages

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    cmp_HostedPaymentPages:degraded_performance This is a test alert – please ignore The information contained in this message is pr
    Started 22 Jul 2024 13:12:44 (4 months ago), still ongoing
    Minor Incident
    Investigating
    HostedPaymentPages

    Click on [Body.html] attachment for HTML version

    This is a test alert – please ignore The information contained in this message is proprietary and/or confidential. If you are not the intended recipient, please: (i) delete the message and all copies; (ii) do not disclose, distribute, or use the message in any manner; and (iii) notify the sender immediately. In addition, please be aware that any message addressed to our domain is subject to archiving and review by persons other than the intended recipient. Fidelity National Information Services, Inc., an NYSE listed trading Company with the ticker symbol FIS. FIS is a trading name of the following companies: Alphakinetic Limited (No: 06897969) | FIS Derivatives Utility Services (UK) Limited (No: 9398140) | FIS Energy Solutions Limited (No: 1889028) | FIS Global Execution Services Limited (No. 3127109) | FIS Capital Markets UK Limited (No: 982833) | Metavante Technologies Limited (No: 2659326) | Virtus Partners Limited (No: 06602363) | all registered in England & Wales with their registered office: C/O F I S Corporate Governance, The Walbrook Building, 25 Walbrook, London, EC4N 8AF | FIS Global Execution Services Limited is authorised and regulated by the Financial Conduct Authority | FIS Banking Solutions UK Limited (No: 3517639) and FIS Payments (UK) Limited (No: 4215488) are registered in England & Wales with their registered office at 1st Floor Tricorn House, 51-53 Hagley Road, Edgbaston, Birmingham, West Midlands, B16 8TU, United Kingdom | FIS Payments (UK) Limited is authorised and regulated by the Financial Conduct Authority; some services are covered by the Financial Ombudsman Service (in the UK). Torstone Technology Limited (No: 07490275) and Percentile Limited (No: 08867031) are registered in England & Wales with their registered office at 8 Lloyd's Avenue, London, England, EC3N 3EL | Calls to and from the companies may be recorded for quality purposes. | All of the above-named companies are ultimately owned by FIS. All of the below-named companies are indirectly minority owned by FIS. Worldpay (UK) Limited (No: 07316500 / FCA No: 530923 and 712965) | Worldpay Limited (No: 03424752 / FCA No: 504504) | Worldpay AP Limited (No: 05593466 / FCA No: 502597) all registered in England & Wales with their registered office: The Walbrook Building, 25 Walbrook, London, EC4N 8AF. The WorldPay entities are authorised by the Financial Conduct Authority under the Payment Service Regulations 2017 for the provision of payment services. | Worldpay (UK) Limited is authorised and regulated by the Financial Conduct Authority for consumer credit activities | Worldpay B.V. has its registered office in Amsterdam, the Netherlands (Handelsregister KvK No: 60494344). WPBV holds a licence from and is included in the register kept by De Nederlandsche Bank, which registration can be consulted through www.dnb.nl. Message Encrypted via TLS connection

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