Paysafe status is Operational

Sat 11
Sun 12
Mon 13
Tue 14
Wed 15
Thu 16
Fri 17
now
Neteller Merchant Portal
Sat 11
Sun 12
Mon 13
Tue 14
Wed 15
Thu 16
Fri 17
now
Merchant Payments
Sat 11
Sun 12
Mon 13
Tue 14
Wed 15
Thu 16
Fri 17
now
Unity Payments API
Sat 11
Sun 12
Mon 13
Tue 14
Wed 15
Thu 16
Fri 17
now
PXP Webhost API
Sat 11
Sun 12
Mon 13
Tue 14
Wed 15
Thu 16
Fri 17
now
Cardinal Commerce (3DS2)
Sat 11
Sun 12
Mon 13
Tue 14
Wed 15
Thu 16
Fri 17
now
Fiserv First Data
Sat 11
Sun 12
Mon 13
Tue 14
Wed 15
Thu 16
Fri 17
now
Moneris
Sat 11
Sun 12
Mon 13
Tue 14
Wed 15
Thu 16
Fri 17
now
Last updated 1 minute ago from official status page. Learn more
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Active Incidents

RS2 Service Disruption
Started 17 Jan 2025 09:54:36 (19 hours ago), still ongoing
Incident without Impact
Investigating
Paysafe Acquiring RS2 - invoices

Please be advised that Paysafe has noticed an issue where some fees were received with new names from November 2024 and are therefore not currently visible in the Business portal. Our teams are working on correctly mapping the new names to make the postings visible.

RS2 Service Disruption
Started 13 Jan 2025 14:18:37 (5 days ago), still ongoing
Incident without Impact
Identified
Paysafe Acquiring RS2 - invoices

Please be advised that several Merchants fee invoices for the months from November 2024 to January 2025 are partially incorrect. Different fees in the invoices are not correct and not all Merchants are affected. Our Vendor is currently working on correcting the data.

PXP Webhost API Service Disruption
Started 11 Nov 2024 06:27:24 (2 months ago), still ongoing
Major Incident
Investigating
PXP Webhost API

We are investigating a potential issue with our PXP Webhost API and apologize for the impact this might have on your business.

Further updates will follow.

SRO Paysafe

Service Disruption-Neteller Merchant Portal
Started 24 Oct 2024 07:08:15 (3 months ago), still ongoing
Minor Incident
Investigating
Neteller Merchant Portal

We are investigating potential issue with the service mentioned below and apologize for the impact this might have on your business.

Further updates will follow.

MIM Paysafe

RS2 Service Disruption
Started 14 Oct 2024 01:00:12 (3 months ago), still ongoing
Major Incident
Investigating
Paysafe Acquiring RS2 - real time processing

We are investigating а potential issue with our RS2 provider and apologize for the impact this might have on your business.

Further updates will follow.

MIM Paysafe

PXP Webhost API Service Disruption
Started 1 Oct 2024 15:41:24 (4 months ago), still ongoing
Major Incident
Investigating
PXP Webhost API

We are investigating a potential issue with our PXP Webhost API and apologize for the impact this might have on your business.

Further updates will follow.

SRO Paysafe

Service Disruption
Started 1 Oct 2024 13:26:12 (4 months ago), still ongoing
Minor Incident
Investigating
PayPal

We are investigating a potential issue with the service mentioned below and apologize for the impact this might have on your business.

Further updates will follow.

MIM Paysafe

Recently Resolved Incidents

Service Disruption-TSYS Funding Delay
Started 16 Jan 2025 18:38:31 (1 day ago), resolved 17 Jan 2025 15:00:05 (14 hours ago)
Minor Incident
Resolved
Merchant Payments

Please be advised that we are investigating a potential delay in funding impacting TSYS batching. We are working diligently to identify the root cause and resolve it as quickly as possible. We will provide updates on our progress and notify you once the issue has been resolved.

MIM Paysafe

Moneris Service Disruption
Started 17 Jan 2025 10:09:10 (19 hours ago), resolved 17 Jan 2025 10:20:40 (19 hours ago)
Major Incident
Resolved
Moneris

We are investigating а potential issue with our Moneris provider and apologize for the impact this might have on your business.

Further updates will follow.

MIM Paysafe

Worldpay Service Disruption
Started 17 Jan 2025 00:54:11 (1 day ago), resolved 17 Jan 2025 01:18:13 (1 day ago)
Major Incident
Resolved
Worldpay Vantiv

We are investigating а potential issue with our Worldpay Vantiv provider and apologize for the impact this might have on your business.

Further updates will follow.

MIM Paysafe

Service Disruption - Cardinal Commerce (3DS2)
Started 14 Jan 2025 09:23:04 (4 days ago), resolved 14 Jan 2025 13:38:19 (4 days ago)
Minor Incident
Resolved
Cardinal Commerce (3DS2)

Our provider Cardinal Commerce (3DS2) has reported an incident on their side affecting their 3DS 2.0 service. The partner informed us they are investigating the root cause and are working on implementing a solution. MIM Paysafe

Service Disruption-VIP Preferred
Started 14 Jan 2025 13:31:48 (4 days ago), resolved 14 Jan 2025 13:31:48 (4 days ago)
Incident without Impact
Resolved
VIP Preferred

Dear All, Please be advised that we have experienced short service disruption with third-party's Vippreferred service. The issue has been identified to be on our partner Pavilion's side.

Best regards,

Service Disruption
Started 14 Jan 2025 09:29:20 (4 days ago), resolved 14 Jan 2025 10:51:12 (4 days ago)
Minor Incident
Resolved
Unity Payments API

We are investigating (a) potential issue(s) with the service(s) mentioned below and apologize for the impact this might have on your business.

Further updates will follow.

MIM Paysafe

US Merchant Billing Statements Delay
Started 7 Jan 2025 16:44:24 (11 days ago), resolved 13 Jan 2025 15:40:19 (5 days ago)
Incident without Impact
Resolved
Fiserv First Data

This is to notify that there will be delays with the December Fiserv merchant billing statements. We apologize for any inconvenience this may cause and will follow up once the statements have been loaded.

As a reminder, your Clover merchants can access their merchant statements directly through their Clover dashboard for faster visibility. Thank you.

RS2 Service Disruption
Started 8 Jan 2025 11:09:23 (10 days ago), resolved 13 Jan 2025 09:07:10 (5 days ago)
Incident without Impact
Resolved
Paysafe Acquiring RS2 - invoices

Please be advised that Merchants fee invoices for month of December, 2024 are incorrect, missing the amount in the summary section. Our Vendor is currently working on correcting the data.

PayPal Service Disruption
Started 13 Jan 2025 01:40:28 (5 days ago), resolved 13 Jan 2025 01:40:28 (5 days ago)
Incident without Impact
Resolved
PayPal

Please be advised that our partner PayPal experienced a brief service degradation between 01:02 and 01:05 UTC on January 12th. The issue has since subsided.
We apologize for the impact this issue had on your business. We value your partnership and appreciate your understanding.

MIM Paysafe

Service Disruption - PayPal degradation
Started 11 Jan 2025 17:43:56 (6 days ago), resolved 11 Jan 2025 19:34:53 (6 days ago)
Minor Incident
Resolved
PayPal

We are investigating a potential issue with the service mentioned below and apologize for the impact this might have on your business.

Further updates will follow.

MIM Paysafe

Paysafe Outage Survival Guide

A step-by-step guide to help you survive a Paysafe outage
NaN%

    Paysafe Components

    Sat 11
    Sun 12
    Mon 13
    Tue 14
    Wed 15
    Thu 16
    Fri 17
    now

    Paysafe Skrill

    Sat 11
    Sun 12
    Mon 13
    Tue 14
    Wed 15
    Thu 16
    Fri 17
    now
    Skrill API
    Sat 11
    Sun 12
    Mon 13
    Tue 14
    Wed 15
    Thu 16
    Fri 17
    now
    Skrill Consumer Wallet
    Sat 11
    Sun 12
    Mon 13
    Tue 14
    Wed 15
    Thu 16
    Fri 17
    now
    Skrill Marketing Website
    Sat 11
    Sun 12
    Mon 13
    Tue 14
    Wed 15
    Thu 16
    Fri 17
    now
    Skrill Merchant Portal
    Sat 11
    Sun 12
    Mon 13
    Tue 14
    Wed 15
    Thu 16
    Fri 17
    now
    Skrill Mobile Application
    Sat 11
    Sun 12
    Mon 13
    Tue 14
    Wed 15
    Thu 16
    Fri 17
    now
    Skrill Status Notifications Service
    Sat 11
    Sun 12
    Mon 13
    Tue 14
    Wed 15
    Thu 16
    Fri 17
    now

    Paysafe Neteller

    Sat 11
    Sun 12
    Mon 13
    Tue 14
    Wed 15
    Thu 16
    Fri 17
    now
    Neteller API
    Sat 11
    Sun 12
    Mon 13
    Tue 14
    Wed 15
    Thu 16
    Fri 17
    now
    Neteller Consumer Wallet
    Sat 11
    Sun 12
    Mon 13
    Tue 14
    Wed 15
    Thu 16
    Fri 17
    now
    Neteller Gateway
    Sat 11
    Sun 12
    Mon 13
    Tue 14
    Wed 15
    Thu 16
    Fri 17
    now
    Neteller Marketing Website
    Sat 11
    Sun 12
    Mon 13
    Tue 14
    Wed 15
    Thu 16
    Fri 17
    now
    Neteller Merchant Portal
    Sat 11
    Sun 12
    Mon 13
    Tue 14
    Wed 15
    Thu 16
    Fri 17
    now
    Service Disruption-Neteller Merchant Portal
    Started 24 Oct 2024 07:08:15 (3 months ago), still ongoing
    Minor Incident
    Investigating
    Neteller Merchant Portal

    We are investigating potential issue with the service mentioned below and apologize for the impact this might have on your business.

    Further updates will follow.

    MIM Paysafe

    Neteller Mobile Application
    Sat 11
    Sun 12
    Mon 13
    Tue 14
    Wed 15
    Thu 16
    Fri 17
    now

    Paysafecard (merchant)

    Sat 11
    Sun 12
    Mon 13
    Tue 14
    Wed 15
    Thu 16
    Fri 17
    now
    PSC Payment
    Sat 11
    Sun 12
    Mon 13
    Tue 14
    Wed 15
    Thu 16
    Fri 17
    now
    PSC Payment myPaysafe
    Sat 11
    Sun 12
    Mon 13
    Tue 14
    Wed 15
    Thu 16
    Fri 17
    now
    PSC Payout & Refund
    Sat 11
    Sun 12
    Mon 13
    Tue 14
    Wed 15
    Thu 16
    Fri 17
    now
    Paysafecash Payment
    Sat 11
    Sun 12
    Mon 13
    Tue 14
    Wed 15
    Thu 16
    Fri 17
    now
    eCash PagoEfectivo
    Sat 11
    Sun 12
    Mon 13
    Tue 14
    Wed 15
    Thu 16
    Fri 17
    now
    eCash SafetyPay
    Sat 11
    Sun 12
    Mon 13
    Tue 14
    Wed 15
    Thu 16
    Fri 17
    now
    eCash Settlement Report
    Sat 11
    Sun 12
    Mon 13
    Tue 14
    Wed 15
    Thu 16
    Fri 17
    now
    eCash Store Locator B2B
    Sat 11
    Sun 12
    Mon 13
    Tue 14
    Wed 15
    Thu 16
    Fri 17
    now

    Paysafecard (distributor)

    Sat 11
    Sun 12
    Mon 13
    Tue 14
    Wed 15
    Thu 16
    Fri 17
    now
    Pin On Demand Distribution
    Sat 11
    Sun 12
    Mon 13
    Tue 14
    Wed 15
    Thu 16
    Fri 17
    now
    Paysafecash Distribution
    Sat 11
    Sun 12
    Mon 13
    Tue 14
    Wed 15
    Thu 16
    Fri 17
    now
    eCash Reconciliation Files
    Sat 11
    Sun 12
    Mon 13
    Tue 14
    Wed 15
    Thu 16
    Fri 17
    now

    Paysafe Wallet as a Service (WaaS)

    Sat 11
    Sun 12
    Mon 13
    Tue 14
    Wed 15
    Thu 16
    Fri 17
    now

    Paysafe Rapid Transfer

    Sat 11
    Sun 12
    Mon 13
    Tue 14
    Wed 15
    Thu 16
    Fri 17
    now

    Paysafe PagoEfectivo

    Sat 11
    Sun 12
    Mon 13
    Tue 14
    Wed 15
    Thu 16
    Fri 17
    now
    CIP Generation
    Sat 11
    Sun 12
    Mon 13
    Tue 14
    Wed 15
    Thu 16
    Fri 17
    now
    Merchant Portal (PagoEfectivo)
    Sat 11
    Sun 12
    Mon 13
    Tue 14
    Wed 15
    Thu 16
    Fri 17
    now
    Merchant Notification (PagoEfectivo)
    Sat 11
    Sun 12
    Mon 13
    Tue 14
    Wed 15
    Thu 16
    Fri 17
    now

    Paysafe SafetyPay

    Sat 11
    Sun 12
    Mon 13
    Tue 14
    Wed 15
    Thu 16
    Fri 17
    now
    Express Application
    Sat 11
    Sun 12
    Mon 13
    Tue 14
    Wed 15
    Thu 16
    Fri 17
    now
    Merchant Portal (SafetyPay)
    Sat 11
    Sun 12
    Mon 13
    Tue 14
    Wed 15
    Thu 16
    Fri 17
    now
    Notification Services (SafetyPay)
    Sat 11
    Sun 12
    Mon 13
    Tue 14
    Wed 15
    Thu 16
    Fri 17
    now
    DirectWS (SOAP)
    Sat 11
    Sun 12
    Mon 13
    Tue 14
    Wed 15
    Thu 16
    Fri 17
    now
    MPIAPI (REST)
    Sat 11
    Sun 12
    Mon 13
    Tue 14
    Wed 15
    Thu 16
    Fri 17
    now

    Paysafe Income Access

    Sat 11
    Sun 12
    Mon 13
    Tue 14
    Wed 15
    Thu 16
    Fri 17
    now
    Income Access - Event Relay System (S2S)
    Sat 11
    Sun 12
    Mon 13
    Tue 14
    Wed 15
    Thu 16
    Fri 17
    now
    Income Access - SFTP
    Sat 11
    Sun 12
    Mon 13
    Tue 14
    Wed 15
    Thu 16
    Fri 17
    now
    Income Access - Tracking
    Sat 11
    Sun 12
    Mon 13
    Tue 14
    Wed 15
    Thu 16
    Fri 17
    now
    Income Access - White Labels (Client Websites)
    Sat 11
    Sun 12
    Mon 13
    Tue 14
    Wed 15
    Thu 16
    Fri 17
    now

    Paysafe Merchant Portals

    Sat 11
    Sun 12
    Mon 13
    Tue 14
    Wed 15
    Thu 16
    Fri 17
    now
    iAccess
    Sat 11
    Sun 12
    Mon 13
    Tue 14
    Wed 15
    Thu 16
    Fri 17
    now
    MCPS Instore
    Sat 11
    Sun 12
    Mon 13
    Tue 14
    Wed 15
    Thu 16
    Fri 17
    now
    NetBanx Back Office
    Sat 11
    Sun 12
    Mon 13
    Tue 14
    Wed 15
    Thu 16
    Fri 17
    now
    NetBanx Netcentre
    Sat 11
    Sun 12
    Mon 13
    Tue 14
    Wed 15
    Thu 16
    Fri 17
    now
    Unity Merchant Portal
    Sat 11
    Sun 12
    Mon 13
    Tue 14
    Wed 15
    Thu 16
    Fri 17
    now

    Paysafe Processing and APIs

    Sat 11
    Sun 12
    Mon 13
    Tue 14
    Wed 15
    Thu 16
    Fri 17
    now
    Account Updater
    Sat 11
    Sun 12
    Mon 13
    Tue 14
    Wed 15
    Thu 16
    Fri 17
    now
    AMR
    Sat 11
    Sun 12
    Mon 13
    Tue 14
    Wed 15
    Thu 16
    Fri 17
    now
    Automated onboarding (Payfac & Simplified onboarding)
    Sat 11
    Sun 12
    Mon 13
    Tue 14
    Wed 15
    Thu 16
    Fri 17
    now
    Batch Upload
    Sat 11
    Sun 12
    Mon 13
    Tue 14
    Wed 15
    Thu 16
    Fri 17
    now
    Card payments API
    Sat 11
    Sun 12
    Mon 13
    Tue 14
    Wed 15
    Thu 16
    Fri 17
    now
    Checkout (Legacy) API
    Sat 11
    Sun 12
    Mon 13
    Tue 14
    Wed 15
    Thu 16
    Fri 17
    now
    Checkout V1
    Sat 11
    Sun 12
    Mon 13
    Tue 14
    Wed 15
    Thu 16
    Fri 17
    now
    Checkout V2
    Sat 11
    Sun 12
    Mon 13
    Tue 14
    Wed 15
    Thu 16
    Fri 17
    now
    Customer Vault API
    Sat 11
    Sun 12
    Mon 13
    Tue 14
    Wed 15
    Thu 16
    Fri 17
    now
    Direct Debit API
    Sat 11
    Sun 12
    Mon 13
    Tue 14
    Wed 15
    Thu 16
    Fri 17
    now
    Hosted API (UPP)
    Sat 11
    Sun 12
    Mon 13
    Tue 14
    Wed 15
    Thu 16
    Fri 17
    now
    Identity API
    Sat 11
    Sun 12
    Mon 13
    Tue 14
    Wed 15
    Thu 16
    Fri 17
    now
    Merchant Payments
    Sat 11
    Sun 12
    Mon 13
    Tue 14
    Wed 15
    Thu 16
    Fri 17
    now
    Service Disruption-TSYS Funding Delay
    Started 16 Jan 2025 18:38:31 (1 day ago), resolved 17 Jan 2025 15:00:05 (14 hours ago)
    Minor Incident
    Resolved
    Merchant Payments

    Please be advised that we are investigating a potential delay in funding impacting TSYS batching. We are working diligently to identify the root cause and resolve it as quickly as possible. We will provide updates on our progress and notify you once the issue has been resolved.

    MIM Paysafe

    Onboarding API
    Sat 11
    Sun 12
    Mon 13
    Tue 14
    Wed 15
    Thu 16
    Fri 17
    now
    Paysafe.js
    Sat 11
    Sun 12
    Mon 13
    Tue 14
    Wed 15
    Thu 16
    Fri 17
    now
    Recurring billing API
    Sat 11
    Sun 12
    Mon 13
    Tue 14
    Wed 15
    Thu 16
    Fri 17
    now
    Prepaid API
    Sat 11
    Sun 12
    Mon 13
    Tue 14
    Wed 15
    Thu 16
    Fri 17
    now
    Unity Payments API
    Sat 11
    Sun 12
    Mon 13
    Tue 14
    Wed 15
    Thu 16
    Fri 17
    now
    Service Disruption
    Started 14 Jan 2025 09:29:20 (4 days ago), resolved 14 Jan 2025 10:51:12 (4 days ago)
    Minor Incident
    Resolved
    Unity Payments API

    We are investigating (a) potential issue(s) with the service(s) mentioned below and apologize for the impact this might have on your business.

    Further updates will follow.

    MIM Paysafe

    3DS V2
    Sat 11
    Sun 12
    Mon 13
    Tue 14
    Wed 15
    Thu 16
    Fri 17
    now

    Paysafe iGaming APMs

    Sat 11
    Sun 12
    Mon 13
    Tue 14
    Wed 15
    Thu 16
    Fri 17
    now
    iGaming - DW - iACH
    Sat 11
    Sun 12
    Mon 13
    Tue 14
    Wed 15
    Thu 16
    Fri 17
    now
    iGaming - Interchecks
    Sat 11
    Sun 12
    Mon 13
    Tue 14
    Wed 15
    Thu 16
    Fri 17
    now
    iGaming - Mazooma
    Sat 11
    Sun 12
    Mon 13
    Tue 14
    Wed 15
    Thu 16
    Fri 17
    now
    iGaming - PaysafeCard
    Sat 11
    Sun 12
    Mon 13
    Tue 14
    Wed 15
    Thu 16
    Fri 17
    now
    iGaming - PaysafeCash
    Sat 11
    Sun 12
    Mon 13
    Tue 14
    Wed 15
    Thu 16
    Fri 17
    now
    iGaming - Sightline API
    Sat 11
    Sun 12
    Mon 13
    Tue 14
    Wed 15
    Thu 16
    Fri 17
    now
    iGaming - Skrill
    Sat 11
    Sun 12
    Mon 13
    Tue 14
    Wed 15
    Thu 16
    Fri 17
    now
    iGaming - Venmo
    Sat 11
    Sun 12
    Mon 13
    Tue 14
    Wed 15
    Thu 16
    Fri 17
    now
    iGaming - VIP Preferred
    Sat 11
    Sun 12
    Mon 13
    Tue 14
    Wed 15
    Thu 16
    Fri 17
    now

    Paysafe Direct Marketing

    Sat 11
    Sun 12
    Mon 13
    Tue 14
    Wed 15
    Thu 16
    Fri 17
    now
    ApplicationXP Onboarding
    Sat 11
    Sun 12
    Mon 13
    Tue 14
    Wed 15
    Thu 16
    Fri 17
    now
    PXP Gateway
    Sat 11
    Sun 12
    Mon 13
    Tue 14
    Wed 15
    Thu 16
    Fri 17
    now
    PXP Webhost API
    Sat 11
    Sun 12
    Mon 13
    Tue 14
    Wed 15
    Thu 16
    Fri 17
    now
    PXP Webhost API Service Disruption
    Started 11 Nov 2024 06:27:24 (2 months ago), still ongoing
    Major Incident
    Investigating
    PXP Webhost API

    We are investigating a potential issue with our PXP Webhost API and apologize for the impact this might have on your business.

    Further updates will follow.

    SRO Paysafe

    PXP Webhost API Service Disruption
    Started 1 Oct 2024 15:41:24 (4 months ago), still ongoing
    Major Incident
    Investigating
    PXP Webhost API

    We are investigating a potential issue with our PXP Webhost API and apologize for the impact this might have on your business.

    Further updates will follow.

    SRO Paysafe

    TSYS USPP Funding
    Sat 11
    Sun 12
    Mon 13
    Tue 14
    Wed 15
    Thu 16
    Fri 17
    now
    Insight
    Sat 11
    Sun 12
    Mon 13
    Tue 14
    Wed 15
    Thu 16
    Fri 17
    now

    Paysafe Non-Production

    Sat 11
    Sun 12
    Mon 13
    Tue 14
    Wed 15
    Thu 16
    Fri 17
    now
    Merchant Test
    Sat 11
    Sun 12
    Mon 13
    Tue 14
    Wed 15
    Thu 16
    Fri 17
    now
    Merchant & Partner Support phone lines
    Sat 11
    Sun 12
    Mon 13
    Tue 14
    Wed 15
    Thu 16
    Fri 17
    now

    Paysafe Third Parties

    Sat 11
    Sun 12
    Mon 13
    Tue 14
    Wed 15
    Thu 16
    Fri 17
    now
    AMEX
    Sat 11
    Sun 12
    Mon 13
    Tue 14
    Wed 15
    Thu 16
    Fri 17
    now
    Apple Pay
    Sat 11
    Sun 12
    Mon 13
    Tue 14
    Wed 15
    Thu 16
    Fri 17
    now
    Barclays Gateway
    Sat 11
    Sun 12
    Mon 13
    Tue 14
    Wed 15
    Thu 16
    Fri 17
    now
    BMO (Bank of Montreal)
    Sat 11
    Sun 12
    Mon 13
    Tue 14
    Wed 15
    Thu 16
    Fri 17
    now
    BORGN (Borgun)
    Sat 11
    Sun 12
    Mon 13
    Tue 14
    Wed 15
    Thu 16
    Fri 17
    now
    Cardinal Commerce (3DS2)
    Sat 11
    Sun 12
    Mon 13
    Tue 14
    Wed 15
    Thu 16
    Fri 17
    now
    Service Disruption - Cardinal Commerce (3DS2)
    Started 14 Jan 2025 09:23:04 (4 days ago), resolved 14 Jan 2025 13:38:19 (4 days ago)
    Minor Incident
    Resolved
    Cardinal Commerce (3DS2)

    Our provider Cardinal Commerce (3DS2) has reported an incident on their side affecting their 3DS 2.0 service. The partner informed us they are investigating the root cause and are working on implementing a solution. MIM Paysafe

    Clover
    Sat 11
    Sun 12
    Mon 13
    Tue 14
    Wed 15
    Thu 16
    Fri 17
    now
    DigiCert
    Sat 11
    Sun 12
    Mon 13
    Tue 14
    Wed 15
    Thu 16
    Fri 17
    now
    eps-Payment (PSA)
    Sat 11
    Sun 12
    Mon 13
    Tue 14
    Wed 15
    Thu 16
    Fri 17
    now
    Equifax
    Sat 11
    Sun 12
    Mon 13
    Tue 14
    Wed 15
    Thu 16
    Fri 17
    now
    FIS
    Sat 11
    Sun 12
    Mon 13
    Tue 14
    Wed 15
    Thu 16
    Fri 17
    now
    Interac Online Payments (IOP)
    Sat 11
    Sun 12
    Mon 13
    Tue 14
    Wed 15
    Thu 16
    Fri 17
    now
    Fiserv First Data
    Sat 11
    Sun 12
    Mon 13
    Tue 14
    Wed 15
    Thu 16
    Fri 17
    now
    US Merchant Billing Statements Delay
    Started 7 Jan 2025 16:44:24 (11 days ago), resolved 13 Jan 2025 15:40:19 (5 days ago)
    Incident without Impact
    Resolved
    Fiserv First Data

    This is to notify that there will be delays with the December Fiserv merchant billing statements. We apologize for any inconvenience this may cause and will follow up once the statements have been loaded.

    As a reminder, your Clover merchants can access their merchant statements directly through their Clover dashboard for faster visibility. Thank you.

    Global Payments
    Sat 11
    Sun 12
    Mon 13
    Tue 14
    Wed 15
    Thu 16
    Fri 17
    now
    Handpoint (Interac)
    Sat 11
    Sun 12
    Mon 13
    Tue 14
    Wed 15
    Thu 16
    Fri 17
    now
    Interac e-Transfer
    Sat 11
    Sun 12
    Mon 13
    Tue 14
    Wed 15
    Thu 16
    Fri 17
    now
    Interchecks
    Sat 11
    Sun 12
    Mon 13
    Tue 14
    Wed 15
    Thu 16
    Fri 17
    now
    JP Morgan Chase
    Sat 11
    Sun 12
    Mon 13
    Tue 14
    Wed 15
    Thu 16
    Fri 17
    now
    LexisNexis (ThreatMetrix)
    Sat 11
    Sun 12
    Mon 13
    Tue 14
    Wed 15
    Thu 16
    Fri 17
    now
    Maxmind
    Sat 11
    Sun 12
    Mon 13
    Tue 14
    Wed 15
    Thu 16
    Fri 17
    now
    Mazooma
    Sat 11
    Sun 12
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    MC Match
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    Microsoft
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    Moneris
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    Moneris Service Disruption
    Started 17 Jan 2025 10:09:10 (19 hours ago), resolved 17 Jan 2025 10:20:40 (19 hours ago)
    Major Incident
    Resolved
    Moneris

    We are investigating а potential issue with our Moneris provider and apologize for the impact this might have on your business.

    Further updates will follow.

    MIM Paysafe

    Multibanco
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    PayPal
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    Service Disruption - PayPal degradation
    Started 11 Jan 2025 17:43:56 (6 days ago), resolved 11 Jan 2025 19:34:53 (6 days ago)
    Minor Incident
    Resolved
    PayPal

    We are investigating a potential issue with the service mentioned below and apologize for the impact this might have on your business.

    Further updates will follow.

    MIM Paysafe

    Service Disruption
    Started 1 Oct 2024 13:26:12 (4 months ago), still ongoing
    Minor Incident
    Investigating
    PayPal

    We are investigating a potential issue with the service mentioned below and apologize for the impact this might have on your business.

    Further updates will follow.

    MIM Paysafe

    PayPal Service Disruption
    Started 13 Jan 2025 01:40:28 (5 days ago), resolved 13 Jan 2025 01:40:28 (5 days ago)
    Incident without Impact
    Resolved
    PayPal

    Please be advised that our partner PayPal experienced a brief service degradation between 01:02 and 01:05 UTC on January 12th. The issue has since subsided.
    We apologize for the impact this issue had on your business. We value your partnership and appreciate your understanding.

    MIM Paysafe

    Paysafe Acquiring RS2- batch processing
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    Paysafe Acquiring RS2 - real time processing
    Sat 11
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    RS2 Service Disruption
    Started 14 Oct 2024 01:00:12 (3 months ago), still ongoing
    Major Incident
    Investigating
    Paysafe Acquiring RS2 - real time processing

    We are investigating а potential issue with our RS2 provider and apologize for the impact this might have on your business.

    Further updates will follow.

    MIM Paysafe

    Thredd
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    TSYS Acquiring solutions
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    US Banking Funding Services
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    VIP Preferred
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    Service Disruption-VIP Preferred
    Started 14 Jan 2025 13:31:48 (4 days ago), resolved 14 Jan 2025 13:31:48 (4 days ago)
    Incident without Impact
    Resolved
    VIP Preferred

    Dear All, Please be advised that we have experienced short service disruption with third-party's Vippreferred service. The issue has been identified to be on our partner Pavilion's side.

    Best regards,

    Wells Fargo
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    Worldpay Vantiv
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    Worldpay Service Disruption
    Started 17 Jan 2025 00:54:11 (1 day ago), resolved 17 Jan 2025 01:18:13 (1 day ago)
    Major Incident
    Resolved
    Worldpay Vantiv

    We are investigating а potential issue with our Worldpay Vantiv provider and apologize for the impact this might have on your business.

    Further updates will follow.

    MIM Paysafe

    Paysafe Acquiring RS2 - invoices
    Sat 11
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    RS2 Service Disruption
    Started 8 Jan 2025 11:09:23 (10 days ago), resolved 13 Jan 2025 09:07:10 (5 days ago)
    Incident without Impact
    Resolved
    Paysafe Acquiring RS2 - invoices

    Please be advised that Merchants fee invoices for month of December, 2024 are incorrect, missing the amount in the summary section. Our Vendor is currently working on correcting the data.

    RS2 Service Disruption
    Started 13 Jan 2025 14:18:37 (5 days ago), still ongoing
    Incident without Impact
    Identified
    Paysafe Acquiring RS2 - invoices

    Please be advised that several Merchants fee invoices for the months from November 2024 to January 2025 are partially incorrect. Different fees in the invoices are not correct and not all Merchants are affected. Our Vendor is currently working on correcting the data.

    RS2 Service Disruption
    Started 17 Jan 2025 09:54:36 (19 hours ago), still ongoing
    Incident without Impact
    Investigating
    Paysafe Acquiring RS2 - invoices

    Please be advised that Paysafe has noticed an issue where some fees were received with new names from November 2024 and are therefore not currently visible in the Business portal. Our teams are working on correctly mapping the new names to make the postings visible.

    Paysafe Alternatives

    Sat 11
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    PPRO Acquiring Platform PPRO Infrastructure

    Sat 11
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    Reconciliation Platform
    Sat 11
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    Reconciliation Platform: Partial Service Disruption - Refund Module
    Started 16 Jan 2025 17:12:37 (1 day ago), still ongoing
    Major Incident
    Identified
    Reconciliation Platform

    The root cause has been identified as external to PPRO. Our support teams are in close collaboration with the external provider and are awaiting their finding and resolution steps.

    See all
    Sat 11
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    Access Worldpay HostedPaymentPages

    Sat 11
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    cmp_HostedPaymentPages:degraded_performance This is a test alert – please ignore The information contained in this message is pr
    Started 22 Jul 2024 13:12:44 (6 months ago), still ongoing
    Minor Incident
    Investigating
    HostedPaymentPages

    Click on [Body.html] attachment for HTML version

    This is a test alert – please ignore The information contained in this message is proprietary and/or confidential. If you are not the intended recipient, please: (i) delete the message and all copies; (ii) do not disclose, distribute, or use the message in any manner; and (iii) notify the sender immediately. In addition, please be aware that any message addressed to our domain is subject to archiving and review by persons other than the intended recipient. Fidelity National Information Services, Inc., an NYSE listed trading Company with the ticker symbol FIS. FIS is a trading name of the following companies: Alphakinetic Limited (No: 06897969) | FIS Derivatives Utility Services (UK) Limited (No: 9398140) | FIS Energy Solutions Limited (No: 1889028) | FIS Global Execution Services Limited (No. 3127109) | FIS Capital Markets UK Limited (No: 982833) | Metavante Technologies Limited (No: 2659326) | Virtus Partners Limited (No: 06602363) | all registered in England & Wales with their registered office: C/O F I S Corporate Governance, The Walbrook Building, 25 Walbrook, London, EC4N 8AF | FIS Global Execution Services Limited is authorised and regulated by the Financial Conduct Authority | FIS Banking Solutions UK Limited (No: 3517639) and FIS Payments (UK) Limited (No: 4215488) are registered in England & Wales with their registered office at 1st Floor Tricorn House, 51-53 Hagley Road, Edgbaston, Birmingham, West Midlands, B16 8TU, United Kingdom | FIS Payments (UK) Limited is authorised and regulated by the Financial Conduct Authority; some services are covered by the Financial Ombudsman Service (in the UK). Torstone Technology Limited (No: 07490275) and Percentile Limited (No: 08867031) are registered in England & Wales with their registered office at 8 Lloyd's Avenue, London, England, EC3N 3EL | Calls to and from the companies may be recorded for quality purposes. | All of the above-named companies are ultimately owned by FIS. All of the below-named companies are indirectly minority owned by FIS. Worldpay (UK) Limited (No: 07316500 / FCA No: 530923 and 712965) | Worldpay Limited (No: 03424752 / FCA No: 504504) | Worldpay AP Limited (No: 05593466 / FCA No: 502597) all registered in England & Wales with their registered office: The Walbrook Building, 25 Walbrook, London, EC4N 8AF. The WorldPay entities are authorised by the Financial Conduct Authority under the Payment Service Regulations 2017 for the provision of payment services. | Worldpay (UK) Limited is authorised and regulated by the Financial Conduct Authority for consumer credit activities | Worldpay B.V. has its registered office in Amsterdam, the Netherlands (Handelsregister KvK No: 60494344). WPBV holds a licence from and is included in the register kept by De Nederlandsche Bank, which registration can be consulted through www.dnb.nl. Message Encrypted via TLS connection

    See all
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