Paysafe status is Partially Degraded Service

Tue 14
Wed 15
Thu 16
Fri 17
Sat 18
Sun 19
Mon 20
now
Neteller Merchant Portal
Tue 14
Wed 15
Thu 16
Fri 17
Sat 18
Sun 19
Mon 20
now

Paysafe Merchant Portals

Tue 14
Wed 15
Thu 16
Fri 17
Sat 18
Sun 19
Mon 20
now
NetBanx Back Office
Tue 14
Wed 15
Thu 16
Fri 17
Sat 18
Sun 19
Mon 20
now
Merchant Payments
Tue 14
Wed 15
Thu 16
Fri 17
Sat 18
Sun 19
Mon 20
now
Unity Payments API
Tue 14
Wed 15
Thu 16
Fri 17
Sat 18
Sun 19
Mon 20
now

Paysafe Direct Marketing

Tue 14
Wed 15
Thu 16
Fri 17
Sat 18
Sun 19
Mon 20
now
PXP Gateway
Tue 14
Wed 15
Thu 16
Fri 17
Sat 18
Sun 19
Mon 20
now
Last updated 1 minute ago from official status page. Learn more
Stay ahead of Paysafe outages
Sign up to create a custom dashboard to monitor the services you rely on. 3,000+ services supported.

Active Incidents

Service Disruption - NetBanx Back Office
Started 20 Jan 2025 17:19:39 (10 hours ago), still ongoing
Minor Incident
Investigating
NetBanx Back Office

Please be advised we are investigating an issue with invoice download on Netbanx Backoffice portal. We will keep you posted on our findings as we investigate this incident.

MIM Paysafe

RS2 Service Disruption
Started 17 Jan 2025 09:54:36 (4 days ago), still ongoing
Incident without Impact
Investigating
Paysafe Acquiring RS2 - invoices

Please be advised that Paysafe has noticed an issue where some fees were received with new names from November 2024 and are therefore not currently visible in the Business portal. Our teams are working on correctly mapping the new names to make the postings visible.

RS2 Service Disruption
Started 13 Jan 2025 14:18:37 (8 days ago), still ongoing
Incident without Impact
Identified
Paysafe Acquiring RS2 - invoices

Please be advised that several Merchants fee invoices for the months from November 2024 to January 2025 are partially incorrect. Different fees in the invoices are not correct and not all Merchants are affected. Our Vendor is currently working on correcting the data.

PXP Webhost API Service Disruption
Started 11 Nov 2024 06:27:24 (2 months ago), still ongoing
Major Incident
Investigating
PXP Webhost API

We are investigating a potential issue with our PXP Webhost API and apologize for the impact this might have on your business.

Further updates will follow.

SRO Paysafe

Service Disruption-Neteller Merchant Portal
Started 24 Oct 2024 07:08:15 (3 months ago), still ongoing
Minor Incident
Investigating
Neteller Merchant Portal

We are investigating potential issue with the service mentioned below and apologize for the impact this might have on your business.

Further updates will follow.

MIM Paysafe

RS2 Service Disruption
Started 14 Oct 2024 01:00:12 (3 months ago), still ongoing
Major Incident
Investigating
Paysafe Acquiring RS2 - real time processing

We are investigating а potential issue with our RS2 provider and apologize for the impact this might have on your business.

Further updates will follow.

MIM Paysafe

PXP Webhost API Service Disruption
Started 1 Oct 2024 15:41:24 (4 months ago), still ongoing
Major Incident
Investigating
PXP Webhost API

We are investigating a potential issue with our PXP Webhost API and apologize for the impact this might have on your business.

Further updates will follow.

SRO Paysafe

Service Disruption
Started 1 Oct 2024 13:26:12 (4 months ago), still ongoing
Minor Incident
Investigating
PayPal

We are investigating a potential issue with the service mentioned below and apologize for the impact this might have on your business.

Further updates will follow.

MIM Paysafe

Recently Resolved Incidents

Service Disruption-TSYS Funding Delay
Started 16 Jan 2025 18:38:31 (4 days ago), resolved 17 Jan 2025 15:00:05 (3 days ago)
Minor Incident
Resolved
Merchant Payments

Please be advised that we are investigating a potential delay in funding impacting TSYS batching. We are working diligently to identify the root cause and resolve it as quickly as possible. We will provide updates on our progress and notify you once the issue has been resolved.

MIM Paysafe

Moneris Service Disruption
Started 17 Jan 2025 10:09:10 (4 days ago), resolved 17 Jan 2025 10:20:40 (4 days ago)
Major Incident
Resolved
Moneris

We are investigating а potential issue with our Moneris provider and apologize for the impact this might have on your business.

Further updates will follow.

MIM Paysafe

Worldpay Service Disruption
Started 17 Jan 2025 00:54:11 (4 days ago), resolved 17 Jan 2025 01:18:13 (4 days ago)
Major Incident
Resolved
Worldpay Vantiv

We are investigating а potential issue with our Worldpay Vantiv provider and apologize for the impact this might have on your business.

Further updates will follow.

MIM Paysafe

Service Disruption - Cardinal Commerce (3DS2)
Started 14 Jan 2025 09:23:04 (7 days ago), resolved 14 Jan 2025 13:38:19 (7 days ago)
Minor Incident
Resolved
Cardinal Commerce (3DS2)

Our provider Cardinal Commerce (3DS2) has reported an incident on their side affecting their 3DS 2.0 service. The partner informed us they are investigating the root cause and are working on implementing a solution. MIM Paysafe

Service Disruption-VIP Preferred
Started 14 Jan 2025 13:31:48 (7 days ago), resolved 14 Jan 2025 13:31:48 (7 days ago)
Incident without Impact
Resolved
VIP Preferred

Dear All, Please be advised that we have experienced short service disruption with third-party's Vippreferred service. The issue has been identified to be on our partner Pavilion's side.

Best regards,

Service Disruption
Started 14 Jan 2025 09:29:20 (7 days ago), resolved 14 Jan 2025 10:51:12 (7 days ago)
Minor Incident
Resolved
Unity Payments API

We are investigating (a) potential issue(s) with the service(s) mentioned below and apologize for the impact this might have on your business.

Further updates will follow.

MIM Paysafe

Paysafe Outage Survival Guide

A step-by-step guide to help you survive a Paysafe outage
NaN%

    Paysafe Components

    Tue 14
    Wed 15
    Thu 16
    Fri 17
    Sat 18
    Sun 19
    Mon 20
    now

    Paysafe Skrill

    Tue 14
    Wed 15
    Thu 16
    Fri 17
    Sat 18
    Sun 19
    Mon 20
    now
    Skrill API
    Tue 14
    Wed 15
    Thu 16
    Fri 17
    Sat 18
    Sun 19
    Mon 20
    now
    Skrill Consumer Wallet
    Tue 14
    Wed 15
    Thu 16
    Fri 17
    Sat 18
    Sun 19
    Mon 20
    now
    Skrill Marketing Website
    Tue 14
    Wed 15
    Thu 16
    Fri 17
    Sat 18
    Sun 19
    Mon 20
    now
    Skrill Merchant Portal
    Tue 14
    Wed 15
    Thu 16
    Fri 17
    Sat 18
    Sun 19
    Mon 20
    now
    Skrill Mobile Application
    Tue 14
    Wed 15
    Thu 16
    Fri 17
    Sat 18
    Sun 19
    Mon 20
    now
    Skrill Status Notifications Service
    Tue 14
    Wed 15
    Thu 16
    Fri 17
    Sat 18
    Sun 19
    Mon 20
    now

    Paysafe Neteller

    Tue 14
    Wed 15
    Thu 16
    Fri 17
    Sat 18
    Sun 19
    Mon 20
    now
    Neteller API
    Tue 14
    Wed 15
    Thu 16
    Fri 17
    Sat 18
    Sun 19
    Mon 20
    now
    Neteller Consumer Wallet
    Tue 14
    Wed 15
    Thu 16
    Fri 17
    Sat 18
    Sun 19
    Mon 20
    now
    Neteller Gateway
    Tue 14
    Wed 15
    Thu 16
    Fri 17
    Sat 18
    Sun 19
    Mon 20
    now
    Neteller Marketing Website
    Tue 14
    Wed 15
    Thu 16
    Fri 17
    Sat 18
    Sun 19
    Mon 20
    now
    Neteller Merchant Portal
    Tue 14
    Wed 15
    Thu 16
    Fri 17
    Sat 18
    Sun 19
    Mon 20
    now
    Service Disruption-Neteller Merchant Portal
    Started 24 Oct 2024 07:08:15 (3 months ago), still ongoing
    Minor Incident
    Investigating
    Neteller Merchant Portal

    We are investigating potential issue with the service mentioned below and apologize for the impact this might have on your business.

    Further updates will follow.

    MIM Paysafe

    Neteller Mobile Application
    Tue 14
    Wed 15
    Thu 16
    Fri 17
    Sat 18
    Sun 19
    Mon 20
    now

    Paysafecard (merchant)

    Tue 14
    Wed 15
    Thu 16
    Fri 17
    Sat 18
    Sun 19
    Mon 20
    now
    PSC Payment
    Tue 14
    Wed 15
    Thu 16
    Fri 17
    Sat 18
    Sun 19
    Mon 20
    now
    PSC Payment myPaysafe
    Tue 14
    Wed 15
    Thu 16
    Fri 17
    Sat 18
    Sun 19
    Mon 20
    now
    PSC Payout & Refund
    Tue 14
    Wed 15
    Thu 16
    Fri 17
    Sat 18
    Sun 19
    Mon 20
    now
    Paysafecash Payment
    Tue 14
    Wed 15
    Thu 16
    Fri 17
    Sat 18
    Sun 19
    Mon 20
    now
    eCash PagoEfectivo
    Tue 14
    Wed 15
    Thu 16
    Fri 17
    Sat 18
    Sun 19
    Mon 20
    now
    eCash SafetyPay
    Tue 14
    Wed 15
    Thu 16
    Fri 17
    Sat 18
    Sun 19
    Mon 20
    now
    eCash Settlement Report
    Tue 14
    Wed 15
    Thu 16
    Fri 17
    Sat 18
    Sun 19
    Mon 20
    now
    eCash Store Locator B2B
    Tue 14
    Wed 15
    Thu 16
    Fri 17
    Sat 18
    Sun 19
    Mon 20
    now

    Paysafecard (distributor)

    Tue 14
    Wed 15
    Thu 16
    Fri 17
    Sat 18
    Sun 19
    Mon 20
    now
    Pin On Demand Distribution
    Tue 14
    Wed 15
    Thu 16
    Fri 17
    Sat 18
    Sun 19
    Mon 20
    now
    Paysafecash Distribution
    Tue 14
    Wed 15
    Thu 16
    Fri 17
    Sat 18
    Sun 19
    Mon 20
    now
    eCash Reconciliation Files
    Tue 14
    Wed 15
    Thu 16
    Fri 17
    Sat 18
    Sun 19
    Mon 20
    now

    Paysafe Wallet as a Service (WaaS)

    Tue 14
    Wed 15
    Thu 16
    Fri 17
    Sat 18
    Sun 19
    Mon 20
    now

    Paysafe Rapid Transfer

    Tue 14
    Wed 15
    Thu 16
    Fri 17
    Sat 18
    Sun 19
    Mon 20
    now

    Paysafe PagoEfectivo

    Tue 14
    Wed 15
    Thu 16
    Fri 17
    Sat 18
    Sun 19
    Mon 20
    now
    CIP Generation
    Tue 14
    Wed 15
    Thu 16
    Fri 17
    Sat 18
    Sun 19
    Mon 20
    now
    Merchant Portal (PagoEfectivo)
    Tue 14
    Wed 15
    Thu 16
    Fri 17
    Sat 18
    Sun 19
    Mon 20
    now
    Merchant Notification (PagoEfectivo)
    Tue 14
    Wed 15
    Thu 16
    Fri 17
    Sat 18
    Sun 19
    Mon 20
    now

    Paysafe SafetyPay

    Tue 14
    Wed 15
    Thu 16
    Fri 17
    Sat 18
    Sun 19
    Mon 20
    now
    Express Application
    Tue 14
    Wed 15
    Thu 16
    Fri 17
    Sat 18
    Sun 19
    Mon 20
    now
    Merchant Portal (SafetyPay)
    Tue 14
    Wed 15
    Thu 16
    Fri 17
    Sat 18
    Sun 19
    Mon 20
    now
    Notification Services (SafetyPay)
    Tue 14
    Wed 15
    Thu 16
    Fri 17
    Sat 18
    Sun 19
    Mon 20
    now
    DirectWS (SOAP)
    Tue 14
    Wed 15
    Thu 16
    Fri 17
    Sat 18
    Sun 19
    Mon 20
    now
    MPIAPI (REST)
    Tue 14
    Wed 15
    Thu 16
    Fri 17
    Sat 18
    Sun 19
    Mon 20
    now

    Paysafe Income Access

    Tue 14
    Wed 15
    Thu 16
    Fri 17
    Sat 18
    Sun 19
    Mon 20
    now
    Income Access - Event Relay System (S2S)
    Tue 14
    Wed 15
    Thu 16
    Fri 17
    Sat 18
    Sun 19
    Mon 20
    now
    Income Access - SFTP
    Tue 14
    Wed 15
    Thu 16
    Fri 17
    Sat 18
    Sun 19
    Mon 20
    now
    Income Access - Tracking
    Tue 14
    Wed 15
    Thu 16
    Fri 17
    Sat 18
    Sun 19
    Mon 20
    now
    Income Access - White Labels (Client Websites)
    Tue 14
    Wed 15
    Thu 16
    Fri 17
    Sat 18
    Sun 19
    Mon 20
    now

    Paysafe Merchant Portals

    Tue 14
    Wed 15
    Thu 16
    Fri 17
    Sat 18
    Sun 19
    Mon 20
    now
    iAccess
    Tue 14
    Wed 15
    Thu 16
    Fri 17
    Sat 18
    Sun 19
    Mon 20
    now
    MCPS Instore
    Tue 14
    Wed 15
    Thu 16
    Fri 17
    Sat 18
    Sun 19
    Mon 20
    now
    NetBanx Back Office
    Tue 14
    Wed 15
    Thu 16
    Fri 17
    Sat 18
    Sun 19
    Mon 20
    now
    Service Disruption - NetBanx Back Office
    Started 20 Jan 2025 17:19:39 (10 hours ago), still ongoing
    Minor Incident
    Investigating
    NetBanx Back Office

    Please be advised we are investigating an issue with invoice download on Netbanx Backoffice portal. We will keep you posted on our findings as we investigate this incident.

    MIM Paysafe

    NetBanx Netcentre
    Tue 14
    Wed 15
    Thu 16
    Fri 17
    Sat 18
    Sun 19
    Mon 20
    now
    Unity Merchant Portal
    Tue 14
    Wed 15
    Thu 16
    Fri 17
    Sat 18
    Sun 19
    Mon 20
    now

    Paysafe Processing and APIs

    Tue 14
    Wed 15
    Thu 16
    Fri 17
    Sat 18
    Sun 19
    Mon 20
    now
    Account Updater
    Tue 14
    Wed 15
    Thu 16
    Fri 17
    Sat 18
    Sun 19
    Mon 20
    now
    AMR
    Tue 14
    Wed 15
    Thu 16
    Fri 17
    Sat 18
    Sun 19
    Mon 20
    now
    Automated onboarding (Payfac & Simplified onboarding)
    Tue 14
    Wed 15
    Thu 16
    Fri 17
    Sat 18
    Sun 19
    Mon 20
    now
    Batch Upload
    Tue 14
    Wed 15
    Thu 16
    Fri 17
    Sat 18
    Sun 19
    Mon 20
    now
    Card payments API
    Tue 14
    Wed 15
    Thu 16
    Fri 17
    Sat 18
    Sun 19
    Mon 20
    now
    Checkout (Legacy) API
    Tue 14
    Wed 15
    Thu 16
    Fri 17
    Sat 18
    Sun 19
    Mon 20
    now
    Checkout V1
    Tue 14
    Wed 15
    Thu 16
    Fri 17
    Sat 18
    Sun 19
    Mon 20
    now
    Checkout V2
    Tue 14
    Wed 15
    Thu 16
    Fri 17
    Sat 18
    Sun 19
    Mon 20
    now
    Customer Vault API
    Tue 14
    Wed 15
    Thu 16
    Fri 17
    Sat 18
    Sun 19
    Mon 20
    now
    Direct Debit API
    Tue 14
    Wed 15
    Thu 16
    Fri 17
    Sat 18
    Sun 19
    Mon 20
    now
    Hosted API (UPP)
    Tue 14
    Wed 15
    Thu 16
    Fri 17
    Sat 18
    Sun 19
    Mon 20
    now
    Identity API
    Tue 14
    Wed 15
    Thu 16
    Fri 17
    Sat 18
    Sun 19
    Mon 20
    now
    Merchant Payments
    Tue 14
    Wed 15
    Thu 16
    Fri 17
    Sat 18
    Sun 19
    Mon 20
    now
    Service Disruption-TSYS Funding Delay
    Started 16 Jan 2025 18:38:31 (4 days ago), resolved 17 Jan 2025 15:00:05 (3 days ago)
    Minor Incident
    Resolved
    Merchant Payments

    Please be advised that we are investigating a potential delay in funding impacting TSYS batching. We are working diligently to identify the root cause and resolve it as quickly as possible. We will provide updates on our progress and notify you once the issue has been resolved.

    MIM Paysafe

    Onboarding API
    Tue 14
    Wed 15
    Thu 16
    Fri 17
    Sat 18
    Sun 19
    Mon 20
    now
    Paysafe.js
    Tue 14
    Wed 15
    Thu 16
    Fri 17
    Sat 18
    Sun 19
    Mon 20
    now
    Recurring billing API
    Tue 14
    Wed 15
    Thu 16
    Fri 17
    Sat 18
    Sun 19
    Mon 20
    now
    Prepaid API
    Tue 14
    Wed 15
    Thu 16
    Fri 17
    Sat 18
    Sun 19
    Mon 20
    now
    Unity Payments API
    Tue 14
    Wed 15
    Thu 16
    Fri 17
    Sat 18
    Sun 19
    Mon 20
    now
    Service Disruption
    Started 14 Jan 2025 09:29:20 (7 days ago), resolved 14 Jan 2025 10:51:12 (7 days ago)
    Minor Incident
    Resolved
    Unity Payments API

    We are investigating (a) potential issue(s) with the service(s) mentioned below and apologize for the impact this might have on your business.

    Further updates will follow.

    MIM Paysafe

    3DS V2
    Tue 14
    Wed 15
    Thu 16
    Fri 17
    Sat 18
    Sun 19
    Mon 20
    now

    Paysafe iGaming APMs

    Tue 14
    Wed 15
    Thu 16
    Fri 17
    Sat 18
    Sun 19
    Mon 20
    now
    iGaming - DW - iACH
    Tue 14
    Wed 15
    Thu 16
    Fri 17
    Sat 18
    Sun 19
    Mon 20
    now
    iGaming - Interchecks
    Tue 14
    Wed 15
    Thu 16
    Fri 17
    Sat 18
    Sun 19
    Mon 20
    now
    iGaming - Mazooma
    Tue 14
    Wed 15
    Thu 16
    Fri 17
    Sat 18
    Sun 19
    Mon 20
    now
    iGaming - PaysafeCard
    Tue 14
    Wed 15
    Thu 16
    Fri 17
    Sat 18
    Sun 19
    Mon 20
    now
    iGaming - PaysafeCash
    Tue 14
    Wed 15
    Thu 16
    Fri 17
    Sat 18
    Sun 19
    Mon 20
    now
    iGaming - Sightline API
    Tue 14
    Wed 15
    Thu 16
    Fri 17
    Sat 18
    Sun 19
    Mon 20
    now
    iGaming - Skrill
    Tue 14
    Wed 15
    Thu 16
    Fri 17
    Sat 18
    Sun 19
    Mon 20
    now
    iGaming - Venmo
    Tue 14
    Wed 15
    Thu 16
    Fri 17
    Sat 18
    Sun 19
    Mon 20
    now
    iGaming - VIP Preferred
    Tue 14
    Wed 15
    Thu 16
    Fri 17
    Sat 18
    Sun 19
    Mon 20
    now

    Paysafe Direct Marketing

    Tue 14
    Wed 15
    Thu 16
    Fri 17
    Sat 18
    Sun 19
    Mon 20
    now
    ApplicationXP Onboarding
    Tue 14
    Wed 15
    Thu 16
    Fri 17
    Sat 18
    Sun 19
    Mon 20
    now
    PXP Gateway
    Tue 14
    Wed 15
    Thu 16
    Fri 17
    Sat 18
    Sun 19
    Mon 20
    now
    PXP Webhost API
    Tue 14
    Wed 15
    Thu 16
    Fri 17
    Sat 18
    Sun 19
    Mon 20
    now
    PXP Webhost API Service Disruption
    Started 11 Nov 2024 06:27:24 (2 months ago), still ongoing
    Major Incident
    Investigating
    PXP Webhost API

    We are investigating a potential issue with our PXP Webhost API and apologize for the impact this might have on your business.

    Further updates will follow.

    SRO Paysafe

    PXP Webhost API Service Disruption
    Started 1 Oct 2024 15:41:24 (4 months ago), still ongoing
    Major Incident
    Investigating
    PXP Webhost API

    We are investigating a potential issue with our PXP Webhost API and apologize for the impact this might have on your business.

    Further updates will follow.

    SRO Paysafe

    TSYS USPP Funding
    Tue 14
    Wed 15
    Thu 16
    Fri 17
    Sat 18
    Sun 19
    Mon 20
    now
    Insight
    Tue 14
    Wed 15
    Thu 16
    Fri 17
    Sat 18
    Sun 19
    Mon 20
    now

    Paysafe Non-Production

    Tue 14
    Wed 15
    Thu 16
    Fri 17
    Sat 18
    Sun 19
    Mon 20
    now
    Merchant Test
    Tue 14
    Wed 15
    Thu 16
    Fri 17
    Sat 18
    Sun 19
    Mon 20
    now
    Merchant & Partner Support phone lines
    Tue 14
    Wed 15
    Thu 16
    Fri 17
    Sat 18
    Sun 19
    Mon 20
    now

    Paysafe Third Parties

    Tue 14
    Wed 15
    Thu 16
    Fri 17
    Sat 18
    Sun 19
    Mon 20
    now
    AMEX
    Tue 14
    Wed 15
    Thu 16
    Fri 17
    Sat 18
    Sun 19
    Mon 20
    now
    Apple Pay
    Tue 14
    Wed 15
    Thu 16
    Fri 17
    Sat 18
    Sun 19
    Mon 20
    now
    Barclays Gateway
    Tue 14
    Wed 15
    Thu 16
    Fri 17
    Sat 18
    Sun 19
    Mon 20
    now
    BMO (Bank of Montreal)
    Tue 14
    Wed 15
    Thu 16
    Fri 17
    Sat 18
    Sun 19
    Mon 20
    now
    BORGN (Borgun)
    Tue 14
    Wed 15
    Thu 16
    Fri 17
    Sat 18
    Sun 19
    Mon 20
    now
    Cardinal Commerce (3DS2)
    Tue 14
    Wed 15
    Thu 16
    Fri 17
    Sat 18
    Sun 19
    Mon 20
    now
    Service Disruption - Cardinal Commerce (3DS2)
    Started 14 Jan 2025 09:23:04 (7 days ago), resolved 14 Jan 2025 13:38:19 (7 days ago)
    Minor Incident
    Resolved
    Cardinal Commerce (3DS2)

    Our provider Cardinal Commerce (3DS2) has reported an incident on their side affecting their 3DS 2.0 service. The partner informed us they are investigating the root cause and are working on implementing a solution. MIM Paysafe

    Clover
    Tue 14
    Wed 15
    Thu 16
    Fri 17
    Sat 18
    Sun 19
    Mon 20
    now
    DigiCert
    Tue 14
    Wed 15
    Thu 16
    Fri 17
    Sat 18
    Sun 19
    Mon 20
    now
    eps-Payment (PSA)
    Tue 14
    Wed 15
    Thu 16
    Fri 17
    Sat 18
    Sun 19
    Mon 20
    now
    Equifax
    Tue 14
    Wed 15
    Thu 16
    Fri 17
    Sat 18
    Sun 19
    Mon 20
    now
    FIS
    Tue 14
    Wed 15
    Thu 16
    Fri 17
    Sat 18
    Sun 19
    Mon 20
    now
    Fiserv First Data
    Tue 14
    Wed 15
    Thu 16
    Fri 17
    Sat 18
    Sun 19
    Mon 20
    now
    Interac Online Payments (IOP)
    Tue 14
    Wed 15
    Thu 16
    Fri 17
    Sat 18
    Sun 19
    Mon 20
    now
    Global Payments
    Tue 14
    Wed 15
    Thu 16
    Fri 17
    Sat 18
    Sun 19
    Mon 20
    now
    Handpoint (Interac)
    Tue 14
    Wed 15
    Thu 16
    Fri 17
    Sat 18
    Sun 19
    Mon 20
    now
    Interac e-Transfer
    Tue 14
    Wed 15
    Thu 16
    Fri 17
    Sat 18
    Sun 19
    Mon 20
    now
    Interchecks
    Tue 14
    Wed 15
    Thu 16
    Fri 17
    Sat 18
    Sun 19
    Mon 20
    now
    JP Morgan Chase
    Tue 14
    Wed 15
    Thu 16
    Fri 17
    Sat 18
    Sun 19
    Mon 20
    now
    LexisNexis (ThreatMetrix)
    Tue 14
    Wed 15
    Thu 16
    Fri 17
    Sat 18
    Sun 19
    Mon 20
    now
    Maxmind
    Tue 14
    Wed 15
    Thu 16
    Fri 17
    Sat 18
    Sun 19
    Mon 20
    now
    Mazooma
    Tue 14
    Wed 15
    Thu 16
    Fri 17
    Sat 18
    Sun 19
    Mon 20
    now
    MC Match
    Tue 14
    Wed 15
    Thu 16
    Fri 17
    Sat 18
    Sun 19
    Mon 20
    now
    Microsoft
    Tue 14
    Wed 15
    Thu 16
    Fri 17
    Sat 18
    Sun 19
    Mon 20
    now
    Moneris
    Tue 14
    Wed 15
    Thu 16
    Fri 17
    Sat 18
    Sun 19
    Mon 20
    now
    Moneris Service Disruption
    Started 17 Jan 2025 10:09:10 (4 days ago), resolved 17 Jan 2025 10:20:40 (4 days ago)
    Major Incident
    Resolved
    Moneris

    We are investigating а potential issue with our Moneris provider and apologize for the impact this might have on your business.

    Further updates will follow.

    MIM Paysafe

    Multibanco
    Tue 14
    Wed 15
    Thu 16
    Fri 17
    Sat 18
    Sun 19
    Mon 20
    now
    PayPal
    Tue 14
    Wed 15
    Thu 16
    Fri 17
    Sat 18
    Sun 19
    Mon 20
    now
    Service Disruption
    Started 1 Oct 2024 13:26:12 (4 months ago), still ongoing
    Minor Incident
    Investigating
    PayPal

    We are investigating a potential issue with the service mentioned below and apologize for the impact this might have on your business.

    Further updates will follow.

    MIM Paysafe

    Paysafe Acquiring RS2- batch processing
    Tue 14
    Wed 15
    Thu 16
    Fri 17
    Sat 18
    Sun 19
    Mon 20
    now
    Paysafe Acquiring RS2 - real time processing
    Tue 14
    Wed 15
    Thu 16
    Fri 17
    Sat 18
    Sun 19
    Mon 20
    now
    RS2 Service Disruption
    Started 14 Oct 2024 01:00:12 (3 months ago), still ongoing
    Major Incident
    Investigating
    Paysafe Acquiring RS2 - real time processing

    We are investigating а potential issue with our RS2 provider and apologize for the impact this might have on your business.

    Further updates will follow.

    MIM Paysafe

    Thredd
    Tue 14
    Wed 15
    Thu 16
    Fri 17
    Sat 18
    Sun 19
    Mon 20
    now
    TSYS Acquiring solutions
    Tue 14
    Wed 15
    Thu 16
    Fri 17
    Sat 18
    Sun 19
    Mon 20
    now
    US Banking Funding Services
    Tue 14
    Wed 15
    Thu 16
    Fri 17
    Sat 18
    Sun 19
    Mon 20
    now
    VIP Preferred
    Tue 14
    Wed 15
    Thu 16
    Fri 17
    Sat 18
    Sun 19
    Mon 20
    now
    Service Disruption-VIP Preferred
    Started 14 Jan 2025 13:31:48 (7 days ago), resolved 14 Jan 2025 13:31:48 (7 days ago)
    Incident without Impact
    Resolved
    VIP Preferred

    Dear All, Please be advised that we have experienced short service disruption with third-party's Vippreferred service. The issue has been identified to be on our partner Pavilion's side.

    Best regards,

    Wells Fargo
    Tue 14
    Wed 15
    Thu 16
    Fri 17
    Sat 18
    Sun 19
    Mon 20
    now
    Worldpay Vantiv
    Tue 14
    Wed 15
    Thu 16
    Fri 17
    Sat 18
    Sun 19
    Mon 20
    now
    Worldpay Service Disruption
    Started 17 Jan 2025 00:54:11 (4 days ago), resolved 17 Jan 2025 01:18:13 (4 days ago)
    Major Incident
    Resolved
    Worldpay Vantiv

    We are investigating а potential issue with our Worldpay Vantiv provider and apologize for the impact this might have on your business.

    Further updates will follow.

    MIM Paysafe

    Paysafe Acquiring RS2 - invoices
    Tue 14
    Wed 15
    Thu 16
    Fri 17
    Sat 18
    Sun 19
    Mon 20
    now
    RS2 Service Disruption
    Started 13 Jan 2025 14:18:37 (8 days ago), still ongoing
    Incident without Impact
    Identified
    Paysafe Acquiring RS2 - invoices

    Please be advised that several Merchants fee invoices for the months from November 2024 to January 2025 are partially incorrect. Different fees in the invoices are not correct and not all Merchants are affected. Our Vendor is currently working on correcting the data.

    RS2 Service Disruption
    Started 17 Jan 2025 09:54:36 (4 days ago), still ongoing
    Incident without Impact
    Investigating
    Paysafe Acquiring RS2 - invoices

    Please be advised that Paysafe has noticed an issue where some fees were received with new names from November 2024 and are therefore not currently visible in the Business portal. Our teams are working on correctly mapping the new names to make the postings visible.

    Paysafe Alternatives

    Tue 14
    Wed 15
    Thu 16
    Fri 17
    Sat 18
    Sun 19
    Mon 20
    now
    Tue 14
    Wed 15
    Thu 16
    Fri 17
    Sat 18
    Sun 19
    Mon 20
    now
    Tue 14
    Wed 15
    Thu 16
    Fri 17
    Sat 18
    Sun 19
    Mon 20
    now

    PPRO Acquiring Platform PPRO Infrastructure

    Tue 14
    Wed 15
    Thu 16
    Fri 17
    Sat 18
    Sun 19
    Mon 20
    now
    Reconciliation Platform
    Tue 14
    Wed 15
    Thu 16
    Fri 17
    Sat 18
    Sun 19
    Mon 20
    now
    Reconciliation Platform: Partial Service Disruption - Refund Module
    Started 16 Jan 2025 17:12:37 (4 days ago), still ongoing
    Major Incident
    Identified
    Reconciliation Platform

    The root cause has been identified as external to PPRO. Our support teams are in close collaboration with the external provider and are awaiting their finding and resolution steps.

    See all
    Tue 14
    Wed 15
    Thu 16
    Fri 17
    Sat 18
    Sun 19
    Mon 20
    now
    Tue 14
    Wed 15
    Thu 16
    Fri 17
    Sat 18
    Sun 19
    Mon 20
    now
    Tue 14
    Wed 15
    Thu 16
    Fri 17
    Sat 18
    Sun 19
    Mon 20
    now

    Currencycloud 2FA

    Tue 14
    Wed 15
    Thu 16
    Fri 17
    Sat 18
    Sun 19
    Mon 20
    now
    Twilio Authy 2FA
    Tue 14
    Wed 15
    Thu 16
    Fri 17
    Sat 18
    Sun 19
    Mon 20
    now
    See all
    Tue 14
    Wed 15
    Thu 16
    Fri 17
    Sat 18
    Sun 19
    Mon 20
    now

    Access Worldpay HostedPaymentPages

    Tue 14
    Wed 15
    Thu 16
    Fri 17
    Sat 18
    Sun 19
    Mon 20
    now
    cmp_HostedPaymentPages:degraded_performance This is a test alert – please ignore The information contained in this message is pr
    Started 22 Jul 2024 13:12:44 (6 months ago), still ongoing
    Minor Incident
    Investigating
    HostedPaymentPages

    Click on [Body.html] attachment for HTML version

    This is a test alert – please ignore The information contained in this message is proprietary and/or confidential. If you are not the intended recipient, please: (i) delete the message and all copies; (ii) do not disclose, distribute, or use the message in any manner; and (iii) notify the sender immediately. In addition, please be aware that any message addressed to our domain is subject to archiving and review by persons other than the intended recipient. Fidelity National Information Services, Inc., an NYSE listed trading Company with the ticker symbol FIS. FIS is a trading name of the following companies: Alphakinetic Limited (No: 06897969) | FIS Derivatives Utility Services (UK) Limited (No: 9398140) | FIS Energy Solutions Limited (No: 1889028) | FIS Global Execution Services Limited (No. 3127109) | FIS Capital Markets UK Limited (No: 982833) | Metavante Technologies Limited (No: 2659326) | Virtus Partners Limited (No: 06602363) | all registered in England & Wales with their registered office: C/O F I S Corporate Governance, The Walbrook Building, 25 Walbrook, London, EC4N 8AF | FIS Global Execution Services Limited is authorised and regulated by the Financial Conduct Authority | FIS Banking Solutions UK Limited (No: 3517639) and FIS Payments (UK) Limited (No: 4215488) are registered in England & Wales with their registered office at 1st Floor Tricorn House, 51-53 Hagley Road, Edgbaston, Birmingham, West Midlands, B16 8TU, United Kingdom | FIS Payments (UK) Limited is authorised and regulated by the Financial Conduct Authority; some services are covered by the Financial Ombudsman Service (in the UK). Torstone Technology Limited (No: 07490275) and Percentile Limited (No: 08867031) are registered in England & Wales with their registered office at 8 Lloyd's Avenue, London, England, EC3N 3EL | Calls to and from the companies may be recorded for quality purposes. | All of the above-named companies are ultimately owned by FIS. All of the below-named companies are indirectly minority owned by FIS. Worldpay (UK) Limited (No: 07316500 / FCA No: 530923 and 712965) | Worldpay Limited (No: 03424752 / FCA No: 504504) | Worldpay AP Limited (No: 05593466 / FCA No: 502597) all registered in England & Wales with their registered office: The Walbrook Building, 25 Walbrook, London, EC4N 8AF. The WorldPay entities are authorised by the Financial Conduct Authority under the Payment Service Regulations 2017 for the provision of payment services. | Worldpay (UK) Limited is authorised and regulated by the Financial Conduct Authority for consumer credit activities | Worldpay B.V. has its registered office in Amsterdam, the Netherlands (Handelsregister KvK No: 60494344). WPBV holds a licence from and is included in the register kept by De Nederlandsche Bank, which registration can be consulted through www.dnb.nl. Message Encrypted via TLS connection

    See all
    Tue 14
    Wed 15
    Thu 16
    Fri 17
    Sat 18
    Sun 19
    Mon 20
    now