Paysafe status is Operational

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Skrill Consumer Wallet
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QR Payments
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MPIAPI (REST)
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Payouts
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OPTIC Portal
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Paysafe Acquiring RS2 - Real-Time Processing
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Last updated 1 minute ago from official status page. Learn more

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Active Incidents

No active incidents

Recently Resolved Incidents

Service Disruption - Safetypay
Started 19 Aug 2026 17:57:52 (2 days ago), resolved 19 Aug 2026 18:10:51 (2 days ago)
Minor Incident
Resolved
MPIAPI (REST)

We are investigating a potential issue with the service mentioned below and apologize for the impact this might have on your business. Further updates will follow.

MIM Paysafe

Reference ID: INC0318177

Service Disruption - SMS OTP Delivery affecting Skrill Wallet and Optic Portal Sign in
Started 19 Aug 2026 11:00:35 (2 days ago), resolved 19 Aug 2026 11:00:36 (2 days ago)
Incident without Impact
Resolved
Skrill Consumer Wallet
OPTIC Portal

Please be advised that we experienced an issue with our SMS provider in the US region, between 14th and 18th of August. The issue affected OTP verification through SMS for some users attempting to log in to the Skrill Consumer Wallet and Optic Portal. Our teams implemented corrective measures, and the incident has now been resolved. Our partner identified and addressed the underlying cause, and all services have returned to normal operation. We apologise for any inconvenience this may have caused and appreciate your patience while the issue was being resolved.

MIM Paysafe Reference ID: INC0317823

Service Disruption - QR Code Partner
Started 18 Aug 2026 15:02:55 (3 days ago), resolved 18 Aug 2026 22:47:08 (2 days ago)
Minor Incident
Resolved
QR Payments

Please be advised that our QR code partner is currently experiencing service degradation. We are initiating mitigation measures to reroute the traffic to our alternate solution in order to restore normal service operation. Our teams remain actively engaged and are closely monitoring the situation. We apologize for the impact this might have on your business. Further updates will follow.

MIM Paysafe

Reference ID: INC0317989

Versión en Español

Les informamos que nuestro proveedor de códigos QR presenta actualmente una degradación en el servicio. Estamos implementando medidas de mitigación para redirigir el tráfico hacia nuestra solución alternativa y así restablecer el funcionamiento normal lo antes posible. Nuestros equipos continúan trabajando activamente y monitoreando la situación de cerca. Lamentamos profundamente las molestias e impacto que esto pueda estar causando en su negocio. Publicaremos nuevas actualizaciones a medida que tengamos más información.

MIM Paysafe

Service Disruption - SafetyPay Payouts
Started 18 Aug 2026 19:22:26 (2 days ago), resolved 18 Aug 2026 21:09:47 (2 days ago)
Minor Incident
Resolved
Payouts

Due to a third-party disruption, our Payout services are currently experiencing limited impact. We are closely monitoring the situation. We apologize for any inconvenience this may cause to your business. Further updates will follow.

Reference ID: INC0318031

Service Disruption - QR Code Partner
Started 18 Aug 2026 12:52:48 (3 days ago), resolved 18 Aug 2026 13:28:47 (3 days ago)
Minor Incident
Resolved
QR Payments

Please be advised that our QR code partner is currently experiencing service degradation. We are initiating mitigation measures to reroute the traffic to our alternate solution in order to restore normal service operation. Our teams remain actively engaged and are closely monitoring the situation. We apologize for the impact this might have on your business. Further updates will follow.

MIM Paysafe

Reference ID: INC0317959

Versión en Español

Les informamos que nuestro proveedor de códigos QR presenta actualmente una degradación en el servicio. Estamos implementando medidas de mitigación para redirigir el tráfico hacia nuestra solución alternativa y así restablecer el funcionamiento normal lo antes posible. Nuestros equipos continúan trabajando activamente y monitoreando la situación de cerca. Lamentamos profundamente las molestias e impacto que esto pueda estar causando en su negocio. Publicaremos nuevas actualizaciones a medida que tengamos más información.

MIM Paysafe

Service Disruption - QR Code Partner
Started 18 Aug 2026 05:10:41 (3 days ago), resolved 18 Aug 2026 07:04:45 (3 days ago)
Maintenance
Resolved
QR Payments

Please be advised that our QR code partner is currently experiencing service degradation. We are initiating mitigation measures to reroute the traffic to our alternate solution in order to restore normal service operation. Our teams remain actively engaged and are closely monitoring the situation. We apologize for the impact this might have on your business. Further updates will follow.

MIM Paysafe

Reference ID: INC0317922

Versión en Español

Les informamos que nuestro proveedor de códigos QR presenta actualmente una degradación en el servicio. Estamos implementando medidas de mitigación para redirigir el tráfico hacia nuestra solución alternativa y así restablecer el funcionamiento normal lo antes posible. Nuestros equipos continúan trabajando activamente y monitoreando la situación de cerca. Lamentamos profundamente las molestias e impacto que esto pueda estar causando en su negocio. Publicaremos nuevas actualizaciones a medida que tengamos más información.

MIM Paysafe

Service Disruption: RS2
Started 15 Aug 2026 02:44:15 (6 days ago), resolved 15 Aug 2026 03:32:23 (6 days ago)
Minor Incident
Resolved
Paysafe Acquiring RS2 - Real-Time Processing

We are investigating (a) potential issue(s) with the service(s) mentioned below and apologize for the impact this might have on your business. Further updates will follow.

MIM Paysafe

Reference ID:INC0317734

Service Disruption - QR Code Partner
Started 15 Aug 2026 02:37:45 (6 days ago), resolved 15 Aug 2026 03:00:15 (6 days ago)
Incident without Impact
Resolved
QR Payments

Please be advised that we have successfully rerouted the traffic to our alternate solution. Affected services are now fully operational. More updates to follow.

MIM Paysafe

Versión en Español

Les informamos que hemos redirigido exitosamente el tráfico a nuestra solución alternativa. Los servicios afectados ya están totalmente operativos. Seguimos informando.

MIM Paysafe

Ref ID:INC0317735

Paysafe Outage Survival Guide

A step-by-step guide to help you survive a Paysafe outage
NaN%

    Paysafe Components

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    Paysafe Skrill

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    Skrill API
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    Skrill Consumer Wallet
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    Service Disruption - SMS OTP Delivery affecting Skrill Wallet and Optic Portal Sign in
    Started 19 Aug 2026 11:00:35 (2 days ago), resolved 19 Aug 2026 11:00:36 (2 days ago)
    Incident without Impact
    Resolved
    Skrill Consumer Wallet
    OPTIC Portal

    Please be advised that we experienced an issue with our SMS provider in the US region, between 14th and 18th of August. The issue affected OTP verification through SMS for some users attempting to log in to the Skrill Consumer Wallet and Optic Portal. Our teams implemented corrective measures, and the incident has now been resolved. Our partner identified and addressed the underlying cause, and all services have returned to normal operation. We apologise for any inconvenience this may have caused and appreciate your patience while the issue was being resolved.

    MIM Paysafe Reference ID: INC0317823

    Skrill Marketing Website
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    Skrill Merchant Portal
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    Skrill Mobile Application
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    Skrill Status Notifications Service
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    Paysafe Neteller

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    Neteller API
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    Neteller Consumer Wallet
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    Neteller Gateway
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    Neteller Marketing Website
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    Neteller Merchant Portal
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    Neteller Mobile Application
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    Paysafecard (merchant)

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    PSC Payment
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    PSC Payment myPaysafe
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    PSC Payout & Refund
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    Paysafecash Payment
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    eCash PagoEfectivo
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    eCash SafetyPay
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    eCash Settlement Report
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    eCash Store Locator B2B
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    Paysafecard (distributor)

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    Pin On Demand Distribution
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    Paysafecash Distribution
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    eCash Reconciliation Files
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    Paysafe Wallet as a Service (WaaS)

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    Paysafe Rapid Transfer

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    Paysafe PagoEfectivo

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    CCE - Cámara de Compensación Electrónica
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    CIP Generation
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    Merchant Portal (PagoEfectivo)
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    PagoEfectivo Wallet
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    Merchant Notification (PagoEfectivo)
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    Paysafe PagoEfectivo Wallet

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    PagoEfectivo Wallet
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    Niubiz
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    GMoney
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    Banco de Crédito del Perú (BCP)
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    QR Payments
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    Service Disruption - QR Code Partner
    Started 15 Aug 2026 02:37:45 (6 days ago), resolved 15 Aug 2026 03:00:15 (6 days ago)
    Incident without Impact
    Resolved
    QR Payments

    Please be advised that we have successfully rerouted the traffic to our alternate solution. Affected services are now fully operational. More updates to follow.

    MIM Paysafe

    Versión en Español

    Les informamos que hemos redirigido exitosamente el tráfico a nuestra solución alternativa. Los servicios afectados ya están totalmente operativos. Seguimos informando.

    MIM Paysafe

    Ref ID:INC0317735

    Service Disruption - QR Code Partner
    Started 18 Aug 2026 05:10:41 (3 days ago), resolved 18 Aug 2026 07:04:45 (3 days ago)
    Maintenance
    Resolved
    QR Payments

    Please be advised that our QR code partner is currently experiencing service degradation. We are initiating mitigation measures to reroute the traffic to our alternate solution in order to restore normal service operation. Our teams remain actively engaged and are closely monitoring the situation. We apologize for the impact this might have on your business. Further updates will follow.

    MIM Paysafe

    Reference ID: INC0317922

    Versión en Español

    Les informamos que nuestro proveedor de códigos QR presenta actualmente una degradación en el servicio. Estamos implementando medidas de mitigación para redirigir el tráfico hacia nuestra solución alternativa y así restablecer el funcionamiento normal lo antes posible. Nuestros equipos continúan trabajando activamente y monitoreando la situación de cerca. Lamentamos profundamente las molestias e impacto que esto pueda estar causando en su negocio. Publicaremos nuevas actualizaciones a medida que tengamos más información.

    MIM Paysafe

    Service Disruption - QR Code Partner
    Started 18 Aug 2026 12:52:48 (3 days ago), resolved 18 Aug 2026 13:28:47 (3 days ago)
    Minor Incident
    Resolved
    QR Payments

    Please be advised that our QR code partner is currently experiencing service degradation. We are initiating mitigation measures to reroute the traffic to our alternate solution in order to restore normal service operation. Our teams remain actively engaged and are closely monitoring the situation. We apologize for the impact this might have on your business. Further updates will follow.

    MIM Paysafe

    Reference ID: INC0317959

    Versión en Español

    Les informamos que nuestro proveedor de códigos QR presenta actualmente una degradación en el servicio. Estamos implementando medidas de mitigación para redirigir el tráfico hacia nuestra solución alternativa y así restablecer el funcionamiento normal lo antes posible. Nuestros equipos continúan trabajando activamente y monitoreando la situación de cerca. Lamentamos profundamente las molestias e impacto que esto pueda estar causando en su negocio. Publicaremos nuevas actualizaciones a medida que tengamos más información.

    MIM Paysafe

    Service Disruption - QR Code Partner
    Started 18 Aug 2026 15:02:55 (3 days ago), resolved 18 Aug 2026 22:47:08 (2 days ago)
    Minor Incident
    Resolved
    QR Payments

    Please be advised that our QR code partner is currently experiencing service degradation. We are initiating mitigation measures to reroute the traffic to our alternate solution in order to restore normal service operation. Our teams remain actively engaged and are closely monitoring the situation. We apologize for the impact this might have on your business. Further updates will follow.

    MIM Paysafe

    Reference ID: INC0317989

    Versión en Español

    Les informamos que nuestro proveedor de códigos QR presenta actualmente una degradación en el servicio. Estamos implementando medidas de mitigación para redirigir el tráfico hacia nuestra solución alternativa y así restablecer el funcionamiento normal lo antes posible. Nuestros equipos continúan trabajando activamente y monitoreando la situación de cerca. Lamentamos profundamente las molestias e impacto que esto pueda estar causando en su negocio. Publicaremos nuevas actualizaciones a medida que tengamos más información.

    MIM Paysafe

    BBVA
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    Paysafe SafetyPay

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    now
    Express Application
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    now
    Merchant Portal (SafetyPay)
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    Notification Services (SafetyPay)
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    DirectWS (SOAP)
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    MPIAPI (REST)
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    Service Disruption - Safetypay
    Started 19 Aug 2026 17:57:52 (2 days ago), resolved 19 Aug 2026 18:10:51 (2 days ago)
    Minor Incident
    Resolved
    MPIAPI (REST)

    We are investigating a potential issue with the service mentioned below and apologize for the impact this might have on your business. Further updates will follow.

    MIM Paysafe

    Reference ID: INC0318177

    STP - Sistema de Transferencias y Pagos
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    Monnet
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    Payouts
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    Service Disruption - SafetyPay Payouts
    Started 18 Aug 2026 19:22:26 (2 days ago), resolved 18 Aug 2026 21:09:47 (2 days ago)
    Minor Incident
    Resolved
    Payouts

    Due to a third-party disruption, our Payout services are currently experiencing limited impact. We are closely monitoring the situation. We apologize for any inconvenience this may cause to your business. Further updates will follow.

    Reference ID: INC0318031

    Banco de Crédito del Perú (BCP)
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    NetBanx Netcentre
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    PIX
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    Bradesco
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    Banco del Pichincha
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    BBVA
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    Paysafe Viafintech

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    now
    Customer checkout
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    now
    Retailer API: API integration
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    Store API
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    now
    Viacash Merchant API
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    now
    Viafintech App
    Fri 14
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    now

    Paysafe Income Access

    Fri 14
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    now
    Income Access - Event Relay System (S2S)
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    now
    Income Access - SFTP
    Fri 14
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    Income Access - Tracking
    Fri 14
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    Income Access - White Labels (Client Websites)
    Fri 14
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    Paysafe White Label Wallet

    Fri 14
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    now
    Wallet Management
    Fri 14
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    Payments
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    now
    Prepaid Cards
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    now
    Webhooks
    Fri 14
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    Paysafe Merchant Portals

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    iAccess
    Fri 14
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    now
    MCPS Instore
    Fri 14
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    now
    NetBanx Back Office
    Fri 14
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    OPTIC Portal
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    Service Disruption - SMS OTP Delivery affecting Skrill Wallet and Optic Portal Sign in
    Started 19 Aug 2026 11:00:35 (2 days ago), resolved 19 Aug 2026 11:00:36 (2 days ago)
    Incident without Impact
    Resolved
    Skrill Consumer Wallet
    OPTIC Portal

    Please be advised that we experienced an issue with our SMS provider in the US region, between 14th and 18th of August. The issue affected OTP verification through SMS for some users attempting to log in to the Skrill Consumer Wallet and Optic Portal. Our teams implemented corrective measures, and the incident has now been resolved. Our partner identified and addressed the underlying cause, and all services have returned to normal operation. We apologise for any inconvenience this may have caused and appreciate your patience while the issue was being resolved.

    MIM Paysafe Reference ID: INC0317823

    Paysafe Processing and APIs

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    Account Updater
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    AMR
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    Automated onboarding (Payfac & Simplified onboarding)
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    Batch Upload
    Fri 14
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    Card payments API
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    Checkout (Legacy) API
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    Checkout V1
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    Checkout V2
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    Customer Vault API
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    Direct Debit API
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    Hosted API (UPP)
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    Identity API
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    Merchant Payments
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    Onboarding API
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    Thu 20
    now
    Paysafe.js
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    Recurring billing API
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    Paysafe Acquiring RS2 - Batch Processing
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    Paysafe Acquiring RS2 - Real-Time Processing
    Fri 14
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    Mon 17
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    now
    Service Disruption: RS2
    Started 15 Aug 2026 02:44:15 (6 days ago), resolved 15 Aug 2026 03:32:23 (6 days ago)
    Minor Incident
    Resolved
    Paysafe Acquiring RS2 - Real-Time Processing

    We are investigating (a) potential issue(s) with the service(s) mentioned below and apologize for the impact this might have on your business. Further updates will follow.

    MIM Paysafe

    Reference ID:INC0317734

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