Root Status
Real-time updates of Root issues and outages
Root status is Operational
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Root Dashboard
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Active Incidents
No active incidents
Recently Resolved Incidents
API Performance Degradation - Database Connection Pool Exhaustion
Started 21 Nov 2025 10:22:33 (15 hours ago), resolved 21 Nov 2025 10:40:58 (14 hours ago)
Major Incident
Resolved
API
Dashboard
We are experiencing API timeouts and degraded performance due to database connection pool exhaustion.
Impact: Users may experience:
- Slow API responses
- Timeout errors on policy issuance and other operations
- Failed requests requiring retries
Root Outage Survival Guide
A step-by-step guide to help you survive a Root outage
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Root Components
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Root API
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API Performance Degradation - Database Connection Pool Exhaustion
Started 21 Nov 2025 10:22:33 (15 hours ago), resolved 21 Nov 2025 10:40:58 (14 hours ago)
Major Incident
Resolved
API
Dashboard
We are experiencing API timeouts and degraded performance due to database connection pool exhaustion.
Impact: Users may experience:
- Slow API responses
- Timeout errors on policy issuance and other operations
- Failed requests requiring retries
Root Dashboard
Sat 15
Sun 16
Mon 17
Tue 18
Wed 19
Thu 20
Fri 21
now
API Performance Degradation - Database Connection Pool Exhaustion
Started 21 Nov 2025 10:22:33 (15 hours ago), resolved 21 Nov 2025 10:40:58 (14 hours ago)
Major Incident
Resolved
API
Dashboard
We are experiencing API timeouts and degraded performance due to database connection pool exhaustion.
Impact: Users may experience:
- Slow API responses
- Timeout errors on policy issuance and other operations
- Failed requests requiring retries
Root Data Exports
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