Monnify Status
Real-time updates of Monnify issues and outages
Monnify status is Operational
Virtual account payments
Monnify Disbursements
Monnify Merchant Dashboard
Active Incidents
THERE IS CURRENTLY HIGH COUNT OF PENDING DISBURSEMENT. THERE WAS A DEPLOYMENT DONE TO FIX THE ISSUE.
Recently Resolved Incidents
Dear Partner,
Please note that we are receiving "Beneficiary Bank not available" error from Opay.
Disbursements to this bank will be failing at this time.
Dear Team,
We are currently experiencing delays in receiving notifications from Wema Bank. This issue affects payments (collections) and transfers made via Wema Bank accounts.
We have escalated the matter to Wema Bank and are actively following up with them. We will inform you as soon as the issue is resolved.
Other providers, including Sterling Bank, Fidelity Bank, GTB, and Moniepoint MFB, remain fully operational and are available as alternatives.
Thank you for your understanding and patience.
Dear Team, We are currently experiencing delays in receiving notifications from GT bank. This issue affects payments (collections) made via GTBank accounts. We have escalated the matter to GTBank and are actively following up with them. We will inform you as soon as the issue is resolved. Other providers, including Wema Bank and Moniepoint MFB, remain fully operational and are available as alternatives. Thank you for your understanding and patience.
Hello Team,
We are currently experiencing delays in receiving notifications from Sterling bank. This issue affects payments (collections) made via Sterling bank accounts.
We have escalated the matter to Sterling bank and are actively following up with them. We will inform you as soon as the issue is resolved.
Other providers, including Wema Bank and Moniepoint MFB, remain fully operational and are available as alternatives.
Thank you for your understanding and patience.
Dear Team,
We are currently experiencing delays in receiving notifications from Fidelity bank. This issue affects payments (collections) made via Fidelity Bank accounts.
We have escalated the matter to Fidelity Bank and are actively following up with them. We will inform you as soon as the issue is resolved. Other providers, including Wema Bank and Moniepoint MFB, remain fully operational and are available as alternatives.
Thank you for your understanding and patience.
Dear Partners,
We are sorry to inform you that we're experiencing downtime on the Monnify dashboard, which is affecting access to the merchant web application.
Our technical team is working on this and updates will be shared on the progress of the resolution.
Thank you for your patience.
Dear Team, We are encountering a high response time with the central transfer processor for banks (NIBSS), which is affecting our disbursement service. Consequently, you may experience delays (pending disbursements) when attempting to transfer funds from your wallet to other bank accounts. These challenges are originating from NIBSS. We are maintaining close contact with them to get updates on the resolution. We apologize for any inconvenience caused and will provide updates as we receive them. Thank you for your patience and understanding.
Hi Partner,
Please note that we are receiving "Transaction timed out while waiting for destination bank" error from Access bank.
Disbursements to this bank will be failing at this time.
Hi Partner,
Please note that we are receiving "Beneficiary Bank not available" error from Taj bank .
Disbursements to this bank will be failing at this time.
Hi Team,
Please note that we are receiving "Beneficiary Bank not available" error from Unity Bank Plc.
Disbursements to this bank will be failing at this time.
Monnify Outage Survival Guide
Monnify Components
Monnify Payment Collection
Virtual account payments
Dear Team,
We are currently experiencing delays in receiving notifications from Fidelity bank. This issue affects payments (collections) made via Fidelity Bank accounts.
We have escalated the matter to Fidelity Bank and are actively following up with them. We will inform you as soon as the issue is resolved. Other providers, including Wema Bank and Moniepoint MFB, remain fully operational and are available as alternatives.
Thank you for your understanding and patience.
Dear Team, We are currently experiencing delays in receiving notifications from GT bank. This issue affects payments (collections) made via GTBank accounts. We have escalated the matter to GTBank and are actively following up with them. We will inform you as soon as the issue is resolved. Other providers, including Wema Bank and Moniepoint MFB, remain fully operational and are available as alternatives. Thank you for your understanding and patience.
Hello Team,
We are currently experiencing delays in receiving notifications from Sterling bank. This issue affects payments (collections) made via Sterling bank accounts.
We have escalated the matter to Sterling bank and are actively following up with them. We will inform you as soon as the issue is resolved.
Other providers, including Wema Bank and Moniepoint MFB, remain fully operational and are available as alternatives.
Thank you for your understanding and patience.
Dear Team,
We are currently experiencing delays in receiving notifications from Wema Bank. This issue affects payments (collections) and transfers made via Wema Bank accounts.
We have escalated the matter to Wema Bank and are actively following up with them. We will inform you as soon as the issue is resolved.
Other providers, including Sterling Bank, Fidelity Bank, GTB, and Moniepoint MFB, remain fully operational and are available as alternatives.
Thank you for your understanding and patience.
Card payments
Monnify Disbursements
Dear Team, We are encountering a high response time with the central transfer processor for banks (NIBSS), which is affecting our disbursement service. Consequently, you may experience delays (pending disbursements) when attempting to transfer funds from your wallet to other bank accounts. These challenges are originating from NIBSS. We are maintaining close contact with them to get updates on the resolution. We apologize for any inconvenience caused and will provide updates as we receive them. Thank you for your patience and understanding.
THERE IS CURRENTLY HIGH COUNT OF PENDING DISBURSEMENT. THERE WAS A DEPLOYMENT DONE TO FIX THE ISSUE.
Hi Team,
Please note that we are receiving "Beneficiary Bank not available" error from Unity Bank Plc.
Disbursements to this bank will be failing at this time.
Hi Partner,
Please note that we are receiving "Beneficiary Bank not available" error from Taj bank .
Disbursements to this bank will be failing at this time.
Hi Partner,
Please note that we are receiving "Transaction timed out while waiting for destination bank" error from Access bank.
Disbursements to this bank will be failing at this time.
Dear Team,
We are currently experiencing delays in receiving notifications from Wema Bank. This issue affects payments (collections) and transfers made via Wema Bank accounts.
We have escalated the matter to Wema Bank and are actively following up with them. We will inform you as soon as the issue is resolved.
Other providers, including Sterling Bank, Fidelity Bank, GTB, and Moniepoint MFB, remain fully operational and are available as alternatives.
Thank you for your understanding and patience.
Dear Partner,
Please note that we are receiving "Beneficiary Bank not available" error from Opay.
Disbursements to this bank will be failing at this time.
Monnify Webhooks
Monnify Verification APIs
BVN match services
Bank account verification service
Monnify Mobile SDKs & Javascript library
Monnify Merchant Dashboard
Dear Partners,
We are sorry to inform you that we're experiencing downtime on the Monnify dashboard, which is affecting access to the merchant web application.
Our technical team is working on this and updates will be shared on the progress of the resolution.
Thank you for your patience.
