Monnify Status
Real-time updates of Monnify issues and outages
Monnify status is Operational
Virtual account payments
Direct Debit
Monnify Disbursements
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Active Incidents
No active incidents
Recently Resolved Incidents
Dear partners,
We are currently experiencing issues with direct debit transactions, which is causing pending/failed mandate requests. These challenges originate from NIBSS. We are maintaining close contact with them to get updates on the resolution.
We apologize for any inconvenience caused and will provide updates as we receive them.
Thank you for your patience and understanding.
Hello team,
Please note that we are receiving "Timeout waiting for response from destination " from "Polaris Bank"
Disbursements to this bank will be failing at this time
Hello team,
Please note that we are receiving "Beneficiary Bank not available" from "First Bank"
Disbursements to this bank will be failing at this time
We are encountering a high response time with the central transfer processor for banks (NIBSS), which is affecting our disbursement service.
Consequently, you may experience delays (pending disbursements) when attempting to transfer funds from your wallet to other bank accounts. These challenges originate from NIBSS. We are maintaining close contact with them to get updates on the resolution.
We apologize for any inconvenience caused and will provide updates as we receive them.
Hello team,
Please note that we are receiving "Beneficiary Bank not available" from "PALMPAY"
Disbursements to this bank will be failing at this time
Hello team,
Please note that we are receiving "Timeout waiting for response from destination " from "Polaris Bank"
Disbursements to this bank will be failing at this time
Hello team,
Please note that we are receiving "Timeout waiting for response from destination " from "Kuda Microfinance Bank"
Disbursements to this bank will be failing at this time
Dear partners,
We are currently experiencing issues with direct debit transactions, which is causing pending/failed debit mandate requests. These challenges originate from NIBSS. We are maintaining close contact with them to get updates on the resolution.
We apologize for any inconvenience caused and will provide updates as we receive them.
Thank you for your patience and understanding.
Dear Partners
We are encountering issues with the central transfer processor for banks (NIBSS), which is affecting our disbursement service. Consequently, merchants may experience delays (pending disbursements) and failures when transferring funds from their wallets to other bank accounts.
These challenges are originating from our connection with NIBSS. We are maintaining close contact with them to get updates on the resolution. We are mitigating this challenge by routing transactions via other providers.
We apologize for any inconvenience caused and will provide updates as we receive them.
Hello Team,
We are currently receiving no notifications for transactions made to Moniepoint MFB. This issue affects payments (collections) made via Moniepoint Bank accounts.
We have escalated the matter to the Moniepoint Team and are actively following up with them. We will inform you as soon as the issue is resolved.
Other providers, including Sterling Bank, Fidelity Bank, GTBank and Wema remain fully operational and are available as alternatives.
Thank you for your understanding and patience.
Hello team,
Please note that we are receiving "Beneficiary Bank not available " from "ACCESS BANK and DIAMOND BANK"
Disbursements to this bank will be failing at this time
Dear partners,
Please note that we are experiencing issues with create mandate activation for NIBSS direct debit which is causing pending create mandate requests. These challenges originate from NIBSS, and we are in close contact with them to get it resolved ASAP.
We apologize for any inconvenience caused and will provide updates as we receive them.
Thank you for your patience and understanding.
Hello team,
Please note that we are receiving "Timeout waiting for response from destination" from "Ecobank Nigeria Plc"
Disbursements to this bank will be failing at this time.
Monnify Outage Survival Guide
Monnify Components
Monnify Payment Collection
Virtual account payments
Hello Team,
We are currently receiving no notifications for transactions made to Moniepoint MFB. This issue affects payments (collections) made via Moniepoint Bank accounts.
We have escalated the matter to the Moniepoint Team and are actively following up with them. We will inform you as soon as the issue is resolved.
Other providers, including Sterling Bank, Fidelity Bank, GTBank and Wema remain fully operational and are available as alternatives.
Thank you for your understanding and patience.
Card payments
Direct Debit
Dear partners,
We are currently experiencing issues with direct debit transactions, which is causing pending/failed mandate requests. These challenges originate from NIBSS. We are maintaining close contact with them to get updates on the resolution.
We apologize for any inconvenience caused and will provide updates as we receive them.
Thank you for your patience and understanding.
Dear partners,
Please note that we are experiencing issues with create mandate activation for NIBSS direct debit which is causing pending create mandate requests. These challenges originate from NIBSS, and we are in close contact with them to get it resolved ASAP.
We apologize for any inconvenience caused and will provide updates as we receive them.
Thank you for your patience and understanding.
Dear partners,
We are currently experiencing issues with direct debit transactions, which is causing pending/failed debit mandate requests. These challenges originate from NIBSS. We are maintaining close contact with them to get updates on the resolution.
We apologize for any inconvenience caused and will provide updates as we receive them.
Thank you for your patience and understanding.
Monnify Disbursements
Hello team,
Please note that we are receiving "Timeout waiting for response from destination " from "Kuda Microfinance Bank"
Disbursements to this bank will be failing at this time
Hello team,
Please note that we are receiving "Timeout waiting for response from destination " from "Polaris Bank"
Disbursements to this bank will be failing at this time
Hello team,
Please note that we are receiving "Beneficiary Bank not available" from "PALMPAY"
Disbursements to this bank will be failing at this time
Hello team,
Please note that we are receiving "Beneficiary Bank not available" from "First Bank"
Disbursements to this bank will be failing at this time
We are encountering a high response time with the central transfer processor for banks (NIBSS), which is affecting our disbursement service.
Consequently, you may experience delays (pending disbursements) when attempting to transfer funds from your wallet to other bank accounts. These challenges originate from NIBSS. We are maintaining close contact with them to get updates on the resolution.
We apologize for any inconvenience caused and will provide updates as we receive them.
Hello team,
Please note that we are receiving "Timeout waiting for response from destination " from "Polaris Bank"
Disbursements to this bank will be failing at this time
Hello team,
Please note that we are receiving "Timeout waiting for response from destination" from "Ecobank Nigeria Plc"
Disbursements to this bank will be failing at this time.
Hello team,
Please note that we are receiving "Beneficiary Bank not available " from "ACCESS BANK and DIAMOND BANK"
Disbursements to this bank will be failing at this time
Dear Partners
We are encountering issues with the central transfer processor for banks (NIBSS), which is affecting our disbursement service. Consequently, merchants may experience delays (pending disbursements) and failures when transferring funds from their wallets to other bank accounts.
These challenges are originating from our connection with NIBSS. We are maintaining close contact with them to get updates on the resolution. We are mitigating this challenge by routing transactions via other providers.
We apologize for any inconvenience caused and will provide updates as we receive them.