Monnify Status
Real-time updates of Monnify issues and outages
Monnify status is Operational
Virtual account payments
Monnify Disbursements
Monnify Merchant Dashboard
Active Incidents
THERE IS CURRENTLY HIGH COUNT OF PENDING DISBURSEMENT. THERE WAS A DEPLOYMENT DONE TO FIX THE ISSUE.
Recently Resolved Incidents
Dear Team,
We are experiencing internal difficulties with disbursements at the moment. Consequently, Merchants may encounter pending/failed transactions when transferring funds from their wallets to other banks.
The technical team is currently working on resolving this issue ASAP.
We apologize for any inconvenience this may cause and will keep you informed of our progress.
Thank you for your patience and understanding.
Dear Team,
We are experiencing internal difficulties with disbursements at the moment. Consequently, Merchants may encounter pending/failed transactions when transferring funds from their wallets to other banks.
The technical team is currently working on resolving this issue ASAP.
We apologize for any inconvenience this may cause and will keep you informed of our progress.
Thank you for your patience and understanding.
Dear Team,
Please note that we are receiving "Timeout waiting for response from destination" from Unity Bank.
Disbursements to this bank will be failing at this time.
Dear Team,
Please note that we are receiving "Beneficiary Bank not available" from United Bank for Africa Plc.
Disbursements to this bank will be failing at this time.
Dear Partners,
Please be advised that we are currently encountering a "Beneficiary bank not available" error with Sterling Bank. As a result, disbursements to this bank will be failing at this time.
We are actively working to resolve the issue and will keep you updated on any developments.
Thank you for your understanding.
Dear Partner,
Please note that we are receiving "Beneficiary Bank not available" response from Unity bank .
Disbursements to this bank will be failing intermittently at this time.
Dear Partner,
Please note that there is an internal issue at the moment where merchants are unable to view transaction history on their dashboard.
This is currently being reviewed with our technical team and an update will be shared as soon as possible.
Thank you.
Dear Partners,
Please be advised that we are currently encountering a "Beneficiary bank not available" error with Zenith Bank. As a result, disbursements to this bank will be failing at this time.
We are actively working to resolve the issue and will keep you updated on any developments.
Thank you for your understanding.
Dear Partners,
Please be advised that we are currently encountering a "Beneficiary bank not available" error with Wema Bank. As a result, disbursements to this bank will be failing at this time.
We are actively working to resolve the issue and will keep you updated on any developments.
Thank you for your understanding.
Dear Partner,
We are encountering a high response time with the central transfer processor for banks (NIBSS), which is affecting our disbursement service. Consequently, Merchants may experience delays (pending disbursements) when attempting to transfer funds from your wallet to other bank accounts. These challenges are originating from NIBSS. We are maintaining close contact with them to get updates on the resolution. We apologize for any inconvenience caused and will provide updates as we receive them.
Thank you for your patience and understanding.
Monnify Outage Survival Guide
Monnify Components
Monnify Payment Collection
Virtual account payments
Dear Partners,
Please be advised that we are currently encountering a "Beneficiary bank not available" error with Wema Bank. As a result, disbursements to this bank will be failing at this time.
We are actively working to resolve the issue and will keep you updated on any developments.
Thank you for your understanding.
Dear Partners,
Please be advised that we are currently encountering a "Beneficiary bank not available" error with Sterling Bank. As a result, disbursements to this bank will be failing at this time.
We are actively working to resolve the issue and will keep you updated on any developments.
Thank you for your understanding.
Card payments
Monnify Disbursements
THERE IS CURRENTLY HIGH COUNT OF PENDING DISBURSEMENT. THERE WAS A DEPLOYMENT DONE TO FIX THE ISSUE.
Dear Partner,
We are encountering a high response time with the central transfer processor for banks (NIBSS), which is affecting our disbursement service. Consequently, Merchants may experience delays (pending disbursements) when attempting to transfer funds from your wallet to other bank accounts. These challenges are originating from NIBSS. We are maintaining close contact with them to get updates on the resolution. We apologize for any inconvenience caused and will provide updates as we receive them.
Thank you for your patience and understanding.
Dear Partners,
Please be advised that we are currently encountering a "Beneficiary bank not available" error with Wema Bank. As a result, disbursements to this bank will be failing at this time.
We are actively working to resolve the issue and will keep you updated on any developments.
Thank you for your understanding.
Dear Partners,
Please be advised that we are currently encountering a "Beneficiary bank not available" error with Zenith Bank. As a result, disbursements to this bank will be failing at this time.
We are actively working to resolve the issue and will keep you updated on any developments.
Thank you for your understanding.
Dear Partner,
Please note that we are receiving "Beneficiary Bank not available" response from Unity bank .
Disbursements to this bank will be failing intermittently at this time.
Dear Partners,
Please be advised that we are currently encountering a "Beneficiary bank not available" error with Sterling Bank. As a result, disbursements to this bank will be failing at this time.
We are actively working to resolve the issue and will keep you updated on any developments.
Thank you for your understanding.
Dear Team,
Please note that we are receiving "Beneficiary Bank not available" from United Bank for Africa Plc.
Disbursements to this bank will be failing at this time.
Dear Team,
Please note that we are receiving "Timeout waiting for response from destination" from Unity Bank.
Disbursements to this bank will be failing at this time.
Dear Team,
We are experiencing internal difficulties with disbursements at the moment. Consequently, Merchants may encounter pending/failed transactions when transferring funds from their wallets to other banks.
The technical team is currently working on resolving this issue ASAP.
We apologize for any inconvenience this may cause and will keep you informed of our progress.
Thank you for your patience and understanding.
Dear Team,
We are experiencing internal difficulties with disbursements at the moment. Consequently, Merchants may encounter pending/failed transactions when transferring funds from their wallets to other banks.
The technical team is currently working on resolving this issue ASAP.
We apologize for any inconvenience this may cause and will keep you informed of our progress.
Thank you for your patience and understanding.
Monnify Webhooks
Monnify Verification APIs
BVN match services
Bank account verification service
Monnify Mobile SDKs & Javascript library
Monnify Merchant Dashboard
Dear Partner,
Please note that there is an internal issue at the moment where merchants are unable to view transaction history on their dashboard.
This is currently being reviewed with our technical team and an update will be shared as soon as possible.
Thank you.
