Monnify Status
Real-time updates of Monnify issues and outages
Monnify status is Operational
Virtual account payments
Direct Debit
Monnify Disbursements
Monnify Merchant Dashboard
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Active Incidents
No active incidents
Recently Resolved Incidents
Dear partners,
We are currently receiving low notifications from Wema Bank. This issue affects payments (collections) made via Wema Bank accounts.
We have escalated the matter to Wema bank and are actively following up with them. We will inform you as soon as the issue is resolved. Other providers, including Sterling Bank, Fidelity Bank, GTBank and Moniepoint MFB, remain fully operational and are available as alternatives.
Thank you for your understanding and patience.
Dear partners,
We are currently experiencing issues with direct debit transactions, which is causing pending/failed debit mandate requests. These challenges originate from NIBSS. We are maintaining close contact with them to get updates on the resolution.
We apologize for any inconvenience caused and will provide updates as we receive them.
Thank you for your patience and understanding.
Dear partners,
Please note there is an internal issue where merchants are unable to view transaction history on their dashboard.
This is being reviewed with the technical team and an update will be shared as soon as possible.
We apologize for the inconvenience and thank you for your patience.
Hello team,
Please note that we are receiving "Timeout waiting for response from destination" from "Wema bank"
Disbursements to this bank will be failing at this time
Hello team
We are currently receiving low notifications from Wema Bank. This issue affects payments (collections) made via Wema Bank accounts.
We have escalated the matter to Wema Bank and are actively following up with them. We will let you know as soon as the issue is resolved. Other providers, including Fidelity Bank, Sterling Bank, GTBank, and Moniepoint MFB, remain fully operational and are available as alternatives.
Thank you for your understanding and patience.
Dear partners,
We are experiencing an issue where some merchants are unable to view their updated virtual balances and statement reports. Consequently, some merchants may encounter failures when downloading statements from their dashboards or viewing their virtual balances.
The technical team is currently working on resolving this issue as soon as possible. We apologize for any inconvenience this may cause and will keep you informed of our progress.
Thank you for your patience and understanding.
Monnify Outage Survival Guide
Monnify Components
Monnify Payment Collection
Virtual account payments
Dear partners,
We are currently receiving low notifications from Wema Bank. This issue affects payments (collections) made via Wema Bank accounts.
We have escalated the matter to Wema bank and are actively following up with them. We will inform you as soon as the issue is resolved. Other providers, including Sterling Bank, Fidelity Bank, GTBank and Moniepoint MFB, remain fully operational and are available as alternatives.
Thank you for your understanding and patience.
Hello team
We are currently receiving low notifications from Wema Bank. This issue affects payments (collections) made via Wema Bank accounts.
We have escalated the matter to Wema Bank and are actively following up with them. We will let you know as soon as the issue is resolved. Other providers, including Fidelity Bank, Sterling Bank, GTBank, and Moniepoint MFB, remain fully operational and are available as alternatives.
Thank you for your understanding and patience.
Card payments
Direct Debit
Dear partners,
We are currently experiencing issues with direct debit transactions, which is causing pending/failed debit mandate requests. These challenges originate from NIBSS. We are maintaining close contact with them to get updates on the resolution.
We apologize for any inconvenience caused and will provide updates as we receive them.
Thank you for your patience and understanding.
Monnify Disbursements
Hello team,
Please note that we are receiving "Timeout waiting for response from destination" from "Wema bank"
Disbursements to this bank will be failing at this time
Monnify Webhooks
Monnify Verification APIs
BVN match services
Bank account verification service
Monnify Mobile SDKs & Javascript library
Monnify Merchant Dashboard
Dear partners,
We are experiencing an issue where some merchants are unable to view their updated virtual balances and statement reports. Consequently, some merchants may encounter failures when downloading statements from their dashboards or viewing their virtual balances.
The technical team is currently working on resolving this issue as soon as possible. We apologize for any inconvenience this may cause and will keep you informed of our progress.
Thank you for your patience and understanding.
Dear partners,
Please note there is an internal issue where merchants are unable to view transaction history on their dashboard.
This is being reviewed with the technical team and an update will be shared as soon as possible.
We apologize for the inconvenience and thank you for your patience.