Monnify status is Operational

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Virtual account payments
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Monnify Disbursements

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Active Incidents

No active incidents

Recently Resolved Incidents

NIBBS DOWNTIME
Started 25 Aug 2025 17:17:12 (1 day ago), resolved 25 Aug 2025 18:58:12 (1 day ago)
Incident without Impact
Resolved
Disbursements

Dear Team,

We are encountering a high response time with the central transfer processor for banks (NIBSS), which is affecting our disbursement service. Consequently, you may experience delays (pending disbursements) when attempting to transfer funds from your wallet to other bank accounts.

These challenges are originating from NIBSS. We are maintaining close contact with them to get updates on the resolution.

We apologize for any inconvenience caused and will provide updates as we receive them.

Thank you for your patience and understanding.

DOWNTIME - WEMA BANK COLLECTIONS
Started 24 Aug 2025 18:55:45 (2 days ago), resolved 25 Aug 2025 17:03:54 (1 day ago)
Incident without Impact
Resolved
Virtual account payments

Dear Team,

We are currently experiencing delays in receiving notifications from Wema bank. This issue affects payments (collections) made via Wema bank account.

We have escalated the matter to Wema bank and are actively following up with them. We will inform you as soon as the issue is resolved.

Other providers, including Fidelity Bank, GTBank, Sterling Bank, and Moniepoint MFB, remain fully operational and are available as alternatives.

Thank you for your understanding and patience.

NIBSS DOWNTIME | 20250825
Started 25 Aug 2025 08:31:31 (2 days ago), resolved 25 Aug 2025 11:41:23 (1 day ago)
Incident without Impact
Resolved
Disbursements

Dear Team,

We are encountering a high response time with the central transfer processor for banks (NIBSS), which is affecting our disbursement service. Consequently, you may experience delays (pending disbursements) when attempting to transfer funds from your wallet to other bank accounts.

These challenges are originating from NIBSS. We are maintaining close contact with them to get updates on the resolution.

We apologize for any inconvenience caused and will provide updates as we receive them.

Thank you for your patience and understanding.

DOWNTIME - NIBSS (INTERMITTENT)
Started 24 Aug 2025 21:53:45 (2 days ago), resolved 24 Aug 2025 23:00:48 (2 days ago)
Incident without Impact
Resolved
Disbursements

Dear Team,

We are encountering a high response time with the central transfer processor for banks (NIBSS), which is affecting our disbursement service. Consequently, you may experience delays (pending disbursements) when attempting to transfer funds from your wallet to other bank accounts.

These challenges are originating from NIBSS. We are maintaining close contact with them to get updates on the resolution.

We apologize for any inconvenience caused and will provide updates as we receive them.

Thank you for your patience and understanding.

WEMA COLLECTIONS DOWNTIME
Started 24 Aug 2025 14:42:31 (2 days ago), resolved 24 Aug 2025 17:19:59 (2 days ago)
Minor Incident
Resolved
Virtual account payments

Dear Team,

We are currently experiencing delays in receiving notifications from Wema bank. This issue affects payments (collections) made via Wema bank account.

We have escalated the matter to Wema bank and are actively following up with them. We will inform you as soon as the issue is resolved.

Other providers, including Fidelity Bank, GTBank, Sterling Bank, and Moniepoint MFB, remain fully operational and are available as alternatives.

Thank you for your understanding and patience.

NIBBS DOWNTIME - 20250823
Started 23 Aug 2025 17:55:56 (3 days ago), resolved 24 Aug 2025 03:32:28 (3 days ago)
Minor Incident
Resolved
Disbursements

Dear Team,

We are encountering a high response time with the central transfer processor for banks (NIBSS), which is affecting our disbursement service. Consequently, you may experience delays (pending disbursements) when attempting to transfer funds from your wallet to other bank accounts.

These challenges are originating from NIBSS. We are maintaining close contact with them to get updates on the resolution.

We apologize for any inconvenience caused and will provide updates as we receive them.

Thank you for your patience and understanding.

Monnify Outage Survival Guide

A step-by-step guide to help you survive a Monnify outage
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    Monnify Components

    Tue 19
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    Sun 24
    Mon 25
    now

    Monnify Payment Collection

    Tue 19
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    now
    Virtual account payments
    Tue 19
    Wed 20
    Thu 21
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    Sat 23
    Sun 24
    Mon 25
    now
    WEMA COLLECTIONS DOWNTIME
    Started 24 Aug 2025 14:42:31 (2 days ago), resolved 24 Aug 2025 17:19:59 (2 days ago)
    Minor Incident
    Resolved
    Virtual account payments

    Dear Team,

    We are currently experiencing delays in receiving notifications from Wema bank. This issue affects payments (collections) made via Wema bank account.

    We have escalated the matter to Wema bank and are actively following up with them. We will inform you as soon as the issue is resolved.

    Other providers, including Fidelity Bank, GTBank, Sterling Bank, and Moniepoint MFB, remain fully operational and are available as alternatives.

    Thank you for your understanding and patience.

    DOWNTIME - WEMA BANK COLLECTIONS
    Started 24 Aug 2025 18:55:45 (2 days ago), resolved 25 Aug 2025 17:03:54 (1 day ago)
    Incident without Impact
    Resolved
    Virtual account payments

    Dear Team,

    We are currently experiencing delays in receiving notifications from Wema bank. This issue affects payments (collections) made via Wema bank account.

    We have escalated the matter to Wema bank and are actively following up with them. We will inform you as soon as the issue is resolved.

    Other providers, including Fidelity Bank, GTBank, Sterling Bank, and Moniepoint MFB, remain fully operational and are available as alternatives.

    Thank you for your understanding and patience.

    Card payments
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    Thu 21
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    Sun 24
    Mon 25
    now

    Monnify Disbursements

    Tue 19
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    Sat 23
    Sun 24
    Mon 25
    now
    NIBBS DOWNTIME - 20250823
    Started 23 Aug 2025 17:55:56 (3 days ago), resolved 24 Aug 2025 03:32:28 (3 days ago)
    Minor Incident
    Resolved
    Disbursements

    Dear Team,

    We are encountering a high response time with the central transfer processor for banks (NIBSS), which is affecting our disbursement service. Consequently, you may experience delays (pending disbursements) when attempting to transfer funds from your wallet to other bank accounts.

    These challenges are originating from NIBSS. We are maintaining close contact with them to get updates on the resolution.

    We apologize for any inconvenience caused and will provide updates as we receive them.

    Thank you for your patience and understanding.

    DOWNTIME - NIBSS (INTERMITTENT)
    Started 24 Aug 2025 21:53:45 (2 days ago), resolved 24 Aug 2025 23:00:48 (2 days ago)
    Incident without Impact
    Resolved
    Disbursements

    Dear Team,

    We are encountering a high response time with the central transfer processor for banks (NIBSS), which is affecting our disbursement service. Consequently, you may experience delays (pending disbursements) when attempting to transfer funds from your wallet to other bank accounts.

    These challenges are originating from NIBSS. We are maintaining close contact with them to get updates on the resolution.

    We apologize for any inconvenience caused and will provide updates as we receive them.

    Thank you for your patience and understanding.

    NIBSS DOWNTIME | 20250825
    Started 25 Aug 2025 08:31:31 (2 days ago), resolved 25 Aug 2025 11:41:23 (1 day ago)
    Incident without Impact
    Resolved
    Disbursements

    Dear Team,

    We are encountering a high response time with the central transfer processor for banks (NIBSS), which is affecting our disbursement service. Consequently, you may experience delays (pending disbursements) when attempting to transfer funds from your wallet to other bank accounts.

    These challenges are originating from NIBSS. We are maintaining close contact with them to get updates on the resolution.

    We apologize for any inconvenience caused and will provide updates as we receive them.

    Thank you for your patience and understanding.

    NIBBS DOWNTIME
    Started 25 Aug 2025 17:17:12 (1 day ago), resolved 25 Aug 2025 18:58:12 (1 day ago)
    Incident without Impact
    Resolved
    Disbursements

    Dear Team,

    We are encountering a high response time with the central transfer processor for banks (NIBSS), which is affecting our disbursement service. Consequently, you may experience delays (pending disbursements) when attempting to transfer funds from your wallet to other bank accounts.

    These challenges are originating from NIBSS. We are maintaining close contact with them to get updates on the resolution.

    We apologize for any inconvenience caused and will provide updates as we receive them.

    Thank you for your patience and understanding.

    Monnify Webhooks

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    Monnify Verification APIs

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    BVN match services
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    Bank account verification service
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    Monnify Mobile SDKs & Javascript library

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    Monnify Merchant Dashboard

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    Monnify Documentation

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    Monnify Whatsapp Support Channel

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