Monnify status is Operational

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Virtual account payments
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Monnify Disbursements

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Active Incidents

PENDING DISBURSEMENT
Started 7 Mar 2025 05:35:42 (4 months ago), still ongoing
Incident without Impact
Investigating
Disbursements

THERE IS CURRENTLY HIGH COUNT OF PENDING DISBURSEMENT. THERE WAS A DEPLOYMENT DONE TO FIX THE ISSUE.

Recently Resolved Incidents

UNION BANK DOWNTIME
Started 21 Jun 2025 12:53:00 (1 day ago), resolved 21 Jun 2025 16:54:12 (1 day ago)
Incident without Impact
Resolved
Disbursements

Hi Team

We are receiving "Beneficiary bank not available" error from Union bank .

Disbursements to this bank will be failing at this time.

UNION BANK DOWNTIME
Started 21 Jun 2025 08:14:43 (2 days ago), resolved 21 Jun 2025 09:33:39 (1 day ago)
Incident without Impact
Resolved
Disbursements

Hi Team

We are receiving "Beneficiary bank not available" error from Union bank .

Disbursements to this bank will be failing at this time.

DOWNTIME - WEMA BANK COLLECTIONS
Started 18 Jun 2025 09:16:18 (4 days ago), resolved 18 Jun 2025 13:41:03 (4 days ago)
Incident without Impact
Resolved
Virtual account payments

Dear Partner,

We are currently experiencing delays in receiving notifications from Wema bank. This issue affects payments (collections) made via Wema bank accounts.

We have escalated the matter to Wema bank and are actively following up with them. We will inform you as soon as the issue is resolved.

Other providers, including Fidelity Bank, GTBank, Sterling Bank, and Moniepoint MFB, remain fully operational and are available as alternatives.

Thank you for your understanding and patience.

DOWNTIME - WEMA COLLECTION
Started 18 Jun 2025 01:40:02 (5 days ago), resolved 18 Jun 2025 08:18:11 (5 days ago)
Incident without Impact
Resolved
Virtual account payments

Dear Partner,

We are currently experiencing delays in receiving notifications from Wema bank. This issue affects payments (collections) made via Wema bank accounts.

We have escalated the matter to Wema bank and are actively following up with them. We will inform you as soon as the issue is resolved.

Other providers, including Fidelity Bank, GTBank, Sterling Bank, and Moniepoint MFB, remain fully operational and are available as alternatives.

Thank you for your understanding and patience.

DOWNTIME - WEMA BANK COLLECTIONS
Started 17 Jun 2025 12:25:45 (5 days ago), resolved 17 Jun 2025 17:05:51 (5 days ago)
Incident without Impact
Resolved
Virtual account payments

Dear Partner,

We are currently experiencing delays in receiving notifications from Wema bank. This issue affects payments (collections) made via Wema bank accounts.

We have escalated the matter to Wema bank and are actively following up with them. We will inform you as soon as the issue is resolved.

Other providers, including Fidelity Bank, GTBank, Sterling Bank, and Moniepoint MFB, remain fully operational and are available as alternatives.

Thank you for your understanding and patience.

Monnify Outage Survival Guide

A step-by-step guide to help you survive a Monnify outage
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    Monnify Components

    Sun 15
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    Fri 20
    Sat 21
    now

    Monnify Payment Collection

    Sun 15
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    now
    Virtual account payments
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    Fri 20
    Sat 21
    now
    DOWNTIME - WEMA BANK COLLECTIONS
    Started 17 Jun 2025 12:25:45 (5 days ago), resolved 17 Jun 2025 17:05:51 (5 days ago)
    Incident without Impact
    Resolved
    Virtual account payments

    Dear Partner,

    We are currently experiencing delays in receiving notifications from Wema bank. This issue affects payments (collections) made via Wema bank accounts.

    We have escalated the matter to Wema bank and are actively following up with them. We will inform you as soon as the issue is resolved.

    Other providers, including Fidelity Bank, GTBank, Sterling Bank, and Moniepoint MFB, remain fully operational and are available as alternatives.

    Thank you for your understanding and patience.

    DOWNTIME - WEMA COLLECTION
    Started 18 Jun 2025 01:40:02 (5 days ago), resolved 18 Jun 2025 08:18:11 (5 days ago)
    Incident without Impact
    Resolved
    Virtual account payments

    Dear Partner,

    We are currently experiencing delays in receiving notifications from Wema bank. This issue affects payments (collections) made via Wema bank accounts.

    We have escalated the matter to Wema bank and are actively following up with them. We will inform you as soon as the issue is resolved.

    Other providers, including Fidelity Bank, GTBank, Sterling Bank, and Moniepoint MFB, remain fully operational and are available as alternatives.

    Thank you for your understanding and patience.

    DOWNTIME - WEMA BANK COLLECTIONS
    Started 18 Jun 2025 09:16:18 (4 days ago), resolved 18 Jun 2025 13:41:03 (4 days ago)
    Incident without Impact
    Resolved
    Virtual account payments

    Dear Partner,

    We are currently experiencing delays in receiving notifications from Wema bank. This issue affects payments (collections) made via Wema bank accounts.

    We have escalated the matter to Wema bank and are actively following up with them. We will inform you as soon as the issue is resolved.

    Other providers, including Fidelity Bank, GTBank, Sterling Bank, and Moniepoint MFB, remain fully operational and are available as alternatives.

    Thank you for your understanding and patience.

    Card payments
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    Monnify Disbursements

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    PENDING DISBURSEMENT
    Started 7 Mar 2025 05:35:42 (4 months ago), still ongoing
    Incident without Impact
    Investigating
    Disbursements

    THERE IS CURRENTLY HIGH COUNT OF PENDING DISBURSEMENT. THERE WAS A DEPLOYMENT DONE TO FIX THE ISSUE.

    UNION BANK DOWNTIME
    Started 21 Jun 2025 08:14:43 (2 days ago), resolved 21 Jun 2025 09:33:39 (1 day ago)
    Incident without Impact
    Resolved
    Disbursements

    Hi Team

    We are receiving "Beneficiary bank not available" error from Union bank .

    Disbursements to this bank will be failing at this time.

    UNION BANK DOWNTIME
    Started 21 Jun 2025 12:53:00 (1 day ago), resolved 21 Jun 2025 16:54:12 (1 day ago)
    Incident without Impact
    Resolved
    Disbursements

    Hi Team

    We are receiving "Beneficiary bank not available" error from Union bank .

    Disbursements to this bank will be failing at this time.

    Monnify Webhooks

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