Monnify Status
Real-time updates of Monnify issues and outages
Monnify status is Operational
Virtual account payments
Monnify Disbursements
Active Incidents
THERE IS CURRENTLY HIGH COUNT OF PENDING DISBURSEMENT. THERE WAS A DEPLOYMENT DONE TO FIX THE ISSUE.
Recently Resolved Incidents
Dear Team,
We are encountering a high response time with the central transfer processor for banks (NIBSS), which is affecting our disbursement service. Consequently, Merchants may experience delays (pending disbursements) when attempting to transfer funds from your wallet to other bank accounts. These challenges are originating from NIBSS. We are maintaining close contact with them to get updates on the resolution. We apologize for any inconvenience caused and will provide updates as we receive them.
Thank you for your patience and understanding.
Dear Partner,
We are currently experiencing delays in receiving notifications from Wema bank. This issue affects payments (collections) made via Wema bank accounts.
We have escalated the matter to Wema bank and are actively following up with them. We will inform you as soon as the issue is resolved.
Other providers, including Fidelity Bank, GTBank, Sterling Bank, and Moniepoint MFB, remain fully operational and are available as alternatives.
Thank you for your understanding and patience.
Hi Team We are receiving "System malfunction from destination bank" error from Fidelity bank . Disbursements to this bank will be failing at this time
Hi Team We are receiving "System malfunction from destination bank" error from First bank . Disbursements to this bank will be failing at this time
Dear Team,
We are encountering a high response time with the central transfer processor for banks (NIBSS), which is affecting our disbursement service. Consequently, Merchants may experience delays (pending disbursements) when attempting to transfer funds from your wallet to other bank accounts. These challenges are originating from NIBSS. We are maintaining close contact with them to get updates on the resolution. We apologize for any inconvenience caused and will provide updates as we receive them.
Thank you for your patience and understanding.
Dear Team,
We are currently experiencing delays in receiving notifications from Wema bank. This issue affects payments (collections) made via Wema bank accounts.
We have escalated the matter to Wema bank and are actively following up with them. We will inform you as soon as the issue is resolved.
Other providers, including Fidelity Bank, GTBank, Sterling Bank, and Moniepoint MFB, remain fully operational and are available as alternatives.
Thank you for your understanding and patience.
Dear Team,
We are currently experiencing delays in receiving notifications from Wema bank. This issue affects payments (collections) made via Wema bank accounts.
We have escalated the matter to Wema bank and are actively following up with them. We will inform you as soon as the issue is resolved.
Other providers, including Fidelity Bank, GTBank, Sterling Bank, and Moniepoint MFB, remain fully operational and are available as alternatives.
Thank you for your understanding and patience.
Dear Team,
We are experiencing internal difficulties with disbursements at the moment. Consequently, Merchants may encounter pending/failed transactions when transferring funds from their wallets to other banks.
The technical team is currently working on resolving this issue ASAP.
We apologize for any inconvenience this may cause and will keep you informed of our progress.
Thank you for your patience and understanding.
Monnify Outage Survival Guide
Monnify Components
Monnify Payment Collection
Virtual account payments
Dear Team,
We are currently experiencing delays in receiving notifications from Wema bank. This issue affects payments (collections) made via Wema bank accounts.
We have escalated the matter to Wema bank and are actively following up with them. We will inform you as soon as the issue is resolved.
Other providers, including Fidelity Bank, GTBank, Sterling Bank, and Moniepoint MFB, remain fully operational and are available as alternatives.
Thank you for your understanding and patience.
Dear Team,
We are currently experiencing delays in receiving notifications from Wema bank. This issue affects payments (collections) made via Wema bank accounts.
We have escalated the matter to Wema bank and are actively following up with them. We will inform you as soon as the issue is resolved.
Other providers, including Fidelity Bank, GTBank, Sterling Bank, and Moniepoint MFB, remain fully operational and are available as alternatives.
Thank you for your understanding and patience.
Dear Partner,
We are currently experiencing delays in receiving notifications from Wema bank. This issue affects payments (collections) made via Wema bank accounts.
We have escalated the matter to Wema bank and are actively following up with them. We will inform you as soon as the issue is resolved.
Other providers, including Fidelity Bank, GTBank, Sterling Bank, and Moniepoint MFB, remain fully operational and are available as alternatives.
Thank you for your understanding and patience.
Card payments
Monnify Disbursements
THERE IS CURRENTLY HIGH COUNT OF PENDING DISBURSEMENT. THERE WAS A DEPLOYMENT DONE TO FIX THE ISSUE.
Dear Team,
We are experiencing internal difficulties with disbursements at the moment. Consequently, Merchants may encounter pending/failed transactions when transferring funds from their wallets to other banks.
The technical team is currently working on resolving this issue ASAP.
We apologize for any inconvenience this may cause and will keep you informed of our progress.
Thank you for your patience and understanding.
Hi Team We are receiving "System malfunction from destination bank" error from First bank . Disbursements to this bank will be failing at this time
Dear Team,
We are encountering a high response time with the central transfer processor for banks (NIBSS), which is affecting our disbursement service. Consequently, Merchants may experience delays (pending disbursements) when attempting to transfer funds from your wallet to other bank accounts. These challenges are originating from NIBSS. We are maintaining close contact with them to get updates on the resolution. We apologize for any inconvenience caused and will provide updates as we receive them.
Thank you for your patience and understanding.
Hi Team We are receiving "System malfunction from destination bank" error from Fidelity bank . Disbursements to this bank will be failing at this time
Dear Team,
We are encountering a high response time with the central transfer processor for banks (NIBSS), which is affecting our disbursement service. Consequently, Merchants may experience delays (pending disbursements) when attempting to transfer funds from your wallet to other bank accounts. These challenges are originating from NIBSS. We are maintaining close contact with them to get updates on the resolution. We apologize for any inconvenience caused and will provide updates as we receive them.
Thank you for your patience and understanding.
