Monnify Status
Real-time updates of Monnify issues and outages
Monnify status is Operational
Virtual account payments
Card payments
Direct Debit
Monnify Disbursements
Active Incidents
No active incidents
Recently Resolved Incidents
Hello Partner,
We are receiving "Transaction timed out while waiting for destination bank" error from Kuda Microfinance Bank.
Disbursements to this bank will be failing at this time.
Dear Partner,
We are encountering issues with the central transfer processor for banks (NIBSS), which is affecting our disbursement service. Consequently, merchants may experience delays (pending disbursements) or failures when transferring funds from their wallets to other bank accounts.
These challenges are originating from our connection with NIBSS. We are maintaining close contact with them to get updates on the resolution. We are mitigating this challenge by routing transactions via other providers.
We apologize for any inconvenience caused and will provide updates as we receive them.
Hi Team,
Please note that we are receiving System Malfunction error from “Access” bank.
Disbursements to this bank will be failing at this time.
Dear Partner,
We are currently having intermittent timeouts for card transactions, which is causing failed card payments.
These challenges originate from our provider. We are maintaining close contact with them to get updates on the resolution.
We apologize for any inconvenience caused and will provide updates as we receive them.
Thank you for your patience and understanding.
Dear Team,
We are currently not receiving notifications from Sterling bank. This issue affects payments (collections) made via Sterling bank accounts.
We have escalated the matter to Sterling bank and are actively following up with them. We will inform you as soon as the issue is resolved.
Other providers, including Wema Bank, Fidelity Bank, GTBank and Moniepoint MFB, remain fully operational and are available as alternatives.
Thank you for your understanding and patience.
Dear Team, We are encountering a high response time with the central transfer processor for banks (NIBSS), which is affecting our disbursement service. Consequently, you may experience delays (pending disbursements) when attempting to transfer funds from your wallet to other bank accounts. These challenges originate from NIBSS. We are maintaining close contact with them to get updates on the resolution. We apologize for any inconvenience caused and will provide updates as we receive them. Thank you for your patience and understanding.
Hello team, We are experiencing a global outage that is affecting multiple platforms due to a Cloudflare outage. We apologize for the inconvenience and will provide updates as soon as more information becomes available. Thank you for your understanding.
Hello Team,
We are currently experiencing difficulties in transactions processing to Wema Bank. Consequently, you may encounter "Beneficiary bank unavailable" for disbursement transactions or you may encounter delays in receiving notifications or validating accounts for incoming transactions.
We have escalated the matter to Wema bank and are actively following up with them. We will inform you as soon as the issue is resolved.
Other collection providers, including Sterling Bank, Fidelity Bank, GTBank and Moniepoint MFB, remain fully operational and are available as alternatives.
Thank you for your understanding and patience.
Monnify Outage Survival Guide
Monnify Components
Monnify Payment Collection
Virtual account payments
Hello Team,
We are currently experiencing difficulties in transactions processing to Wema Bank. Consequently, you may encounter "Beneficiary bank unavailable" for disbursement transactions or you may encounter delays in receiving notifications or validating accounts for incoming transactions.
We have escalated the matter to Wema bank and are actively following up with them. We will inform you as soon as the issue is resolved.
Other collection providers, including Sterling Bank, Fidelity Bank, GTBank and Moniepoint MFB, remain fully operational and are available as alternatives.
Thank you for your understanding and patience.
Hello team, We are experiencing a global outage that is affecting multiple platforms due to a Cloudflare outage. We apologize for the inconvenience and will provide updates as soon as more information becomes available. Thank you for your understanding.
Dear Team,
We are currently not receiving notifications from Sterling bank. This issue affects payments (collections) made via Sterling bank accounts.
We have escalated the matter to Sterling bank and are actively following up with them. We will inform you as soon as the issue is resolved.
Other providers, including Wema Bank, Fidelity Bank, GTBank and Moniepoint MFB, remain fully operational and are available as alternatives.
Thank you for your understanding and patience.
Card payments
Hello team, We are experiencing a global outage that is affecting multiple platforms due to a Cloudflare outage. We apologize for the inconvenience and will provide updates as soon as more information becomes available. Thank you for your understanding.
Dear Partner,
We are currently having intermittent timeouts for card transactions, which is causing failed card payments.
These challenges originate from our provider. We are maintaining close contact with them to get updates on the resolution.
We apologize for any inconvenience caused and will provide updates as we receive them.
Thank you for your patience and understanding.
Direct Debit
Hello team, We are experiencing a global outage that is affecting multiple platforms due to a Cloudflare outage. We apologize for the inconvenience and will provide updates as soon as more information becomes available. Thank you for your understanding.
Monnify Disbursements
Hello Team,
We are currently experiencing difficulties in transactions processing to Wema Bank. Consequently, you may encounter "Beneficiary bank unavailable" for disbursement transactions or you may encounter delays in receiving notifications or validating accounts for incoming transactions.
We have escalated the matter to Wema bank and are actively following up with them. We will inform you as soon as the issue is resolved.
Other collection providers, including Sterling Bank, Fidelity Bank, GTBank and Moniepoint MFB, remain fully operational and are available as alternatives.
Thank you for your understanding and patience.
Hello team, We are experiencing a global outage that is affecting multiple platforms due to a Cloudflare outage. We apologize for the inconvenience and will provide updates as soon as more information becomes available. Thank you for your understanding.
Dear Team, We are encountering a high response time with the central transfer processor for banks (NIBSS), which is affecting our disbursement service. Consequently, you may experience delays (pending disbursements) when attempting to transfer funds from your wallet to other bank accounts. These challenges originate from NIBSS. We are maintaining close contact with them to get updates on the resolution. We apologize for any inconvenience caused and will provide updates as we receive them. Thank you for your patience and understanding.
Hi Team,
Please note that we are receiving System Malfunction error from “Access” bank.
Disbursements to this bank will be failing at this time.
Dear Partner,
We are encountering issues with the central transfer processor for banks (NIBSS), which is affecting our disbursement service. Consequently, merchants may experience delays (pending disbursements) or failures when transferring funds from their wallets to other bank accounts.
These challenges are originating from our connection with NIBSS. We are maintaining close contact with them to get updates on the resolution. We are mitigating this challenge by routing transactions via other providers.
We apologize for any inconvenience caused and will provide updates as we receive them.
Hello Partner,
We are receiving "Transaction timed out while waiting for destination bank" error from Kuda Microfinance Bank.
Disbursements to this bank will be failing at this time.