Monnify Status
Real-time updates of Monnify issues and outages
Monnify status is Operational
Virtual account payments
Card payments
Monnify Disbursements
Active Incidents
No active incidents
Recently Resolved Incidents
Dear Partners,
Please be informed that we are not receiving notifications from Fidelity Bank at the moment. This affects payments (collections) via Fidelity Bank accounts.
We have escalated the matter to Fidelity Bank and are actively following up with them. We will inform you as soon as the issue is resolved.
Other providers, including Sterling Bank, Wema Bank, GTB, and Moniepoint MFB, remain fully operational and are available as collection alternatives.
Thank you for your understanding and patience.
Dear Team,
We are currently experiencing delays in receiving notifications from Wema Bank. This issue affects payments (collections) made via Wema Bank accounts.
We have escalated the matter to Wema Bank and are actively following up with them. We will inform you as soon as the issue is resolved.
Other providers, including Sterling Bank, Fidelity Bank, GTB, and Moniepoint MFB, remain fully operational and are available as alternatives.
Thank you for your understanding and patience.
Dear Partners,
We are currently experiencing delays in receiving notifications from Sterling Bank. This issue affects payments (collections) made via Sterling Bank accounts and transfers (disbursements) into Sterling Bank accounts.
We have escalated the matter to Sterling Bank and are actively following up with them. We will inform you as soon as the issue is resolved.
Other providers, including Wema Bank, Fidelity Bank, GTB, and Moniepoint MFB, remain fully operational and are available as alternatives.
Thank you for your understanding and patience.
Dear Partners,
We are encountering issues with the central transfer processor for banks (NIBSS), which are affecting our disbursement services. Consequently, you may experience failures when attempting to transfer funds from your wallet to other bank accounts.
These challenges are originating from NIBSS. Our technical team is maintaining close contact with them to get updates on the resolution.
We apologize for any inconvenience caused and will provide updates as we receive them.
Thank you for your patience and understanding.
Monnify Outage Survival Guide
Monnify Components
Monnify Payment Collection
Virtual account payments
Dear Team,
We are currently experiencing delays in receiving notifications from Wema Bank. This issue affects payments (collections) made via Wema Bank accounts.
We have escalated the matter to Wema Bank and are actively following up with them. We will inform you as soon as the issue is resolved.
Other providers, including Sterling Bank, Fidelity Bank, GTB, and Moniepoint MFB, remain fully operational and are available as alternatives.
Thank you for your understanding and patience.
Dear Partners,
We are currently experiencing delays in receiving notifications from Sterling Bank. This issue affects payments (collections) made via Sterling Bank accounts and transfers (disbursements) into Sterling Bank accounts.
We have escalated the matter to Sterling Bank and are actively following up with them. We will inform you as soon as the issue is resolved.
Other providers, including Wema Bank, Fidelity Bank, GTB, and Moniepoint MFB, remain fully operational and are available as alternatives.
Thank you for your understanding and patience.
Dear Partners,
We are encountering issues with the central transfer processor for banks (NIBSS), which are affecting our disbursement services. Consequently, you may experience failures when attempting to transfer funds from your wallet to other bank accounts.
These challenges are originating from NIBSS. Our technical team is maintaining close contact with them to get updates on the resolution.
We apologize for any inconvenience caused and will provide updates as we receive them.
Thank you for your patience and understanding.
Dear Partners,
Please be informed that we are not receiving notifications from Fidelity Bank at the moment. This affects payments (collections) via Fidelity Bank accounts.
We have escalated the matter to Fidelity Bank and are actively following up with them. We will inform you as soon as the issue is resolved.
Other providers, including Sterling Bank, Wema Bank, GTB, and Moniepoint MFB, remain fully operational and are available as collection alternatives.
Thank you for your understanding and patience.
Card payments
Dear Partners,
Please be informed that we are not receiving notifications from Fidelity Bank at the moment. This affects payments (collections) via Fidelity Bank accounts.
We have escalated the matter to Fidelity Bank and are actively following up with them. We will inform you as soon as the issue is resolved.
Other providers, including Sterling Bank, Wema Bank, GTB, and Moniepoint MFB, remain fully operational and are available as collection alternatives.
Thank you for your understanding and patience.
Monnify Disbursements
Dear Partners,
We are currently experiencing delays in receiving notifications from Sterling Bank. This issue affects payments (collections) made via Sterling Bank accounts and transfers (disbursements) into Sterling Bank accounts.
We have escalated the matter to Sterling Bank and are actively following up with them. We will inform you as soon as the issue is resolved.
Other providers, including Wema Bank, Fidelity Bank, GTB, and Moniepoint MFB, remain fully operational and are available as alternatives.
Thank you for your understanding and patience.
Dear Partners,
We are encountering issues with the central transfer processor for banks (NIBSS), which are affecting our disbursement services. Consequently, you may experience failures when attempting to transfer funds from your wallet to other bank accounts.
These challenges are originating from NIBSS. Our technical team is maintaining close contact with them to get updates on the resolution.
We apologize for any inconvenience caused and will provide updates as we receive them.
Thank you for your patience and understanding.
Monnify Webhooks
Monnify Verification APIs
BVN match services
Bank account verification service
Monnify Mobile SDKs & Javascript library
Monnify Merchant Dashboard
Monnify Documentation
Monnify Whatsapp Support Channel
Monnify Alternatives
Softpay App and Services
We are currently investigating an elevated number of errors on Nets transactions. The issue has been reported to Nets and we are pushing for resolution. In Softpay app the errors will result in the message "Failed" and one of the following four error codes: T.12500.5001, T.600.4030, T.12500.-4640 or T.12500.-4641.
