Monnify status is Operational

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Virtual account payments
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Monnify Disbursements

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Active Incidents

No active incidents

Recently Resolved Incidents

MONIEPOINT VIRTUAL ACCOUNTS
Started 30 Apr 2026 11:14:28 (2 days ago), resolved 30 Apr 2026 11:41:09 (1 day ago)
Incident without Impact
Resolved
Virtual account payments

Hello Team,

We are currently experiencing issues, causing a delay in receiving some notifications for transactions made to Moniepoint MFB. This affects payments (collections) made via Moniepoint Bank accounts.

We have escalated the matter to the Moniepoint Team and are actively working to resolve this issue. We will inform you as soon as the problem is resolved.

Other providers, including Sterling Bank, Fidelity Bank, GTBank, and Wema, remain fully operational and are available as alternatives.

Thank you for your understanding and patience.

DISBURSEMENT DOWNTIME
Started 29 Apr 2026 14:17:01 (2 days ago), resolved 29 Apr 2026 15:10:38 (2 days ago)
Minor Incident
Resolved
Disbursements

Hello team,

We are experiencing internal difficulties with disbursements at the moment. Consequently, Merchants may encounter pending/failed transactions when transferring funds from their wallets to other banks.

The technical team is currently working on resolving this issue ASAP. We apologize for any inconvenience this may cause and will keep you informed of our progress.

Thank you for your patience and understanding.

KUDA MFB DOWNTIME
Started 26 Apr 2026 04:21:17 (6 days ago), resolved 26 Apr 2026 05:10:18 (6 days ago)
Minor Incident
Resolved
Disbursements

Hello team,

Please note that we are receiving "Timeout waiting for response from destination" from "Kuda bank"

Disbursements to this bank will be failing at this time.

Monnify Outage Survival Guide

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    Monnify Components

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    Virtual account payments
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    MONIEPOINT VIRTUAL ACCOUNTS
    Started 30 Apr 2026 11:14:28 (2 days ago), resolved 30 Apr 2026 11:41:09 (1 day ago)
    Incident without Impact
    Resolved
    Virtual account payments

    Hello Team,

    We are currently experiencing issues, causing a delay in receiving some notifications for transactions made to Moniepoint MFB. This affects payments (collections) made via Moniepoint Bank accounts.

    We have escalated the matter to the Moniepoint Team and are actively working to resolve this issue. We will inform you as soon as the problem is resolved.

    Other providers, including Sterling Bank, Fidelity Bank, GTBank, and Wema, remain fully operational and are available as alternatives.

    Thank you for your understanding and patience.

    Card payments
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    Direct Debit
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    Monnify Disbursements

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    KUDA MFB DOWNTIME
    Started 26 Apr 2026 04:21:17 (6 days ago), resolved 26 Apr 2026 05:10:18 (6 days ago)
    Minor Incident
    Resolved
    Disbursements

    Hello team,

    Please note that we are receiving "Timeout waiting for response from destination" from "Kuda bank"

    Disbursements to this bank will be failing at this time.

    DISBURSEMENT DOWNTIME
    Started 29 Apr 2026 14:17:01 (2 days ago), resolved 29 Apr 2026 15:10:38 (2 days ago)
    Minor Incident
    Resolved
    Disbursements

    Hello team,

    We are experiencing internal difficulties with disbursements at the moment. Consequently, Merchants may encounter pending/failed transactions when transferring funds from their wallets to other banks.

    The technical team is currently working on resolving this issue ASAP. We apologize for any inconvenience this may cause and will keep you informed of our progress.

    Thank you for your patience and understanding.

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