Cardstream status is Operational

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Cardstream Payment Gateway

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Active Incidents

No active incidents

Recently Resolved Incidents

EvoPayments Authorisation Errors
Started 6 Oct 2025 09:08:33 (12 hours ago), resolved 6 Oct 2025 09:52:50 (11 hours ago)
Incident without Impact
Resolved
Cardstream Payment Gateway

From 07:55 BST, 6 October, Cardstream has seen an increase in authorisation errors for EvoPayments transactions.

This has been raised to EvoPayments for urgent review.

Settlement Review
Started 2 Oct 2025 08:09:22 (5 days ago), resolved 2 Oct 2025 14:01:01 (4 days ago)
Incident without Impact
Resolved
Cardstream Payment Gateway

Cardstream is investigating settlement of yesterday's processing for several Acquirers.

We will provide further updates shortly.

Increase in Authorisation Connection Errors
Started 2 Oct 2025 11:26:32 (4 days ago), resolved 2 Oct 2025 11:26:32 (4 days ago)
Incident without Impact
Resolved
Cardstream Payment Gateway

From 01 October 23:55 – 02 October 01:05 BST, Cardstream saw an increase in connection errors for the below Acquirers:

  • AIB
  • AMEX
  • Barclaycard
  • Cetler
  • Elavon
  • Firstdata/Fiserv
  • HSBC/Global Payments
  • Lloyds Cardnet
  • Trust Payments
  • Worldpay

This was due to a change released by a third-party connector. Cardstream saw authorisations return to normal levels from 01:05.

Cardstream Outage Survival Guide

A step-by-step guide to help you survive a Cardstream outage
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    Cardstream Components

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    Cardstream Payment Gateway

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    EvoPayments Authorisation Errors
    Started 6 Oct 2025 09:08:33 (12 hours ago), resolved 6 Oct 2025 09:52:50 (11 hours ago)
    Incident without Impact
    Resolved
    Cardstream Payment Gateway

    From 07:55 BST, 6 October, Cardstream has seen an increase in authorisation errors for EvoPayments transactions.

    This has been raised to EvoPayments for urgent review.

    Settlement Review
    Started 2 Oct 2025 08:09:22 (5 days ago), resolved 2 Oct 2025 14:01:01 (4 days ago)
    Incident without Impact
    Resolved
    Cardstream Payment Gateway

    Cardstream is investigating settlement of yesterday's processing for several Acquirers.

    We will provide further updates shortly.

    Increase in Authorisation Connection Errors
    Started 2 Oct 2025 11:26:32 (4 days ago), resolved 2 Oct 2025 11:26:32 (4 days ago)
    Incident without Impact
    Resolved
    Cardstream Payment Gateway

    From 01 October 23:55 – 02 October 01:05 BST, Cardstream saw an increase in connection errors for the below Acquirers:

    • AIB
    • AMEX
    • Barclaycard
    • Cetler
    • Elavon
    • Firstdata/Fiserv
    • HSBC/Global Payments
    • Lloyds Cardnet
    • Trust Payments
    • Worldpay

    This was due to a change released by a third-party connector. Cardstream saw authorisations return to normal levels from 01:05.

    Cardstream OBN

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