Dialpad status is Operational

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Dialpad Application

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Dialpad Integrations

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Active Incidents

Some customers might experiencing intermittent voice call recording failures
Started 31 Oct 2024 00:52:15 (8 months ago), still ongoing
Minor Incident
Investigating
Application

We are investigating a potential outage for some customers, where they may experiencing intermittent failures with voice call recordings.

Recently Resolved Incidents

Some customers may be experiencing issues with CTI calling features.
Started 18 Jun 2025 22:20:19 (3 days ago), resolved 19 Jun 2025 04:01:19 (2 days ago)
Incident without Impact
Resolved
Integrations

A fix has been rolled out, and refreshing the CTI will resolve the issue.

Dialpad Outage Survival Guide

A step-by-step guide to help you survive a Dialpad outage
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    Dialpad Components

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    Dialpad Telephony Infrastructure: Inbound Calls

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    Dialpad Telephony Infrastructure: Outbound Calls

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    Dialpad Carrier Networks: Local Numbers

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    Dialpad Carrier Networks: Toll-Free Numbers

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    Dialpad Carrier Networks: Messaging

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    Dialpad Application

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    Some customers might experiencing intermittent voice call recording failures
    Started 31 Oct 2024 00:52:15 (8 months ago), still ongoing
    Minor Incident
    Investigating
    Application

    We are investigating a potential outage for some customers, where they may experiencing intermittent failures with voice call recordings.

    Dialpad Contact Center

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    Dialpad Omnichannel

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    Dialpad Meetings

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    Dialpad Analytics

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    Dialpad API Platform

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    Dialpad Integrations

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    Some customers may be experiencing issues with CTI calling features.
    Started 18 Jun 2025 22:20:19 (3 days ago), resolved 19 Jun 2025 04:01:19 (2 days ago)
    Incident without Impact
    Resolved
    Integrations

    A fix has been rolled out, and refreshing the CTI will resolve the issue.

    Dialpad Messaging

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    Dialpad Website

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    Dialpad Ai

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    Dialpad Google Cloud Platform

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    Dialpad Ai Agent

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    Dialpad Workforce Management

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