Dialpad status is Minor Service Outage

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Dialpad Application

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Dialpad Contact Center

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Dialpad Meetings

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Dialpad Analytics

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Last updated 1 minute ago from official status page. Learn more
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Active Incidents

Dialpad Meetings SMS Notifications are Undeliverable for some customers
Started 20 Nov 2024 18:37:29 (14 hours ago), still ongoing
Minor Incident
Identified
Meetings

We are investigating an issue with SMS notifications being blocked for Dialpad meetings. More details will be provided shortly.

Some customers might experiencing intermittent voice call recording failures
Started 31 Oct 2024 00:52:15 (21 days ago), still ongoing
Minor Incident
Investigating
Application

We are investigating a potential outage for some customers, where they may experiencing intermittent failures with voice call recordings.

Recently Resolved Incidents

We're currently investigating an issue with our analytics features
Started 20 Nov 2024 20:04:32 (13 hours ago), resolved 21 Nov 2024 05:54:08 (3 hours ago)
Minor Incident
Resolved
Contact Center

We're experiencing an elevated level of errors from our analytics launchpad and are currently looking into the issue.

Potential service degradation
Started 20 Nov 2024 16:20:29 (17 hours ago), resolved 20 Nov 2024 17:19:45 (16 hours ago)
Minor Incident
Resolved
Application

We are investigating reports about admins unable to delete users. More details will be provided shortly.

Analytics related issues
Started 14 Nov 2024 13:24:11 (7 days ago), resolved 14 Nov 2024 15:43:15 (7 days ago)
Minor Incident
Resolved
Analytics

We are investigating a potential outage for some customers with Analytics when using time based filters

Dialpad Outage Survival Guide

A step-by-step guide to help you survive a Dialpad outage
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    Dialpad Components

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    Dialpad Telephony Infrastructure: Inbound Calls

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    Dialpad Telephony Infrastructure: Outbound Calls

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    Dialpad Carrier Networks: Local Numbers

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    Dialpad Carrier Networks: Toll-Free Numbers

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    Dialpad Carrier Networks: Messaging

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    Dialpad Application

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    Potential service degradation
    Started 20 Nov 2024 16:20:29 (17 hours ago), resolved 20 Nov 2024 17:19:45 (16 hours ago)
    Minor Incident
    Resolved
    Application

    We are investigating reports about admins unable to delete users. More details will be provided shortly.

    Some customers might experiencing intermittent voice call recording failures
    Started 31 Oct 2024 00:52:15 (21 days ago), still ongoing
    Minor Incident
    Investigating
    Application

    We are investigating a potential outage for some customers, where they may experiencing intermittent failures with voice call recordings.

    Dialpad Contact Center

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    We're currently investigating an issue with our analytics features
    Started 20 Nov 2024 20:04:32 (13 hours ago), resolved 21 Nov 2024 05:54:08 (3 hours ago)
    Minor Incident
    Resolved
    Contact Center

    We're experiencing an elevated level of errors from our analytics launchpad and are currently looking into the issue.

    Dialpad Omnichannel

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    Dialpad Meetings

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    Dialpad Meetings SMS Notifications are Undeliverable for some customers
    Started 20 Nov 2024 18:37:29 (14 hours ago), still ongoing
    Minor Incident
    Identified
    Meetings

    We are investigating an issue with SMS notifications being blocked for Dialpad meetings. More details will be provided shortly.

    Dialpad Analytics

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    Analytics related issues
    Started 14 Nov 2024 13:24:11 (7 days ago), resolved 14 Nov 2024 15:43:15 (7 days ago)
    Minor Incident
    Resolved
    Analytics

    We are investigating a potential outage for some customers with Analytics when using time based filters

    Dialpad API Platform

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    Dialpad Integrations

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    Dialpad Messaging

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    Dialpad Website

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    Dialpad Ai

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    Dialpad Google Cloud Platform

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    Dialpad Alternatives

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    CircleLoop Outbound calls

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    Sign-in and calling issues (iOS and Android)
    Started 4 Sep 2024 11:13:10 (3 months ago), still ongoing
    Minor Incident
    Monitoring
    Outbound calls

    We have identified issues affecting the latest version of the CircleLoop application specifically on iOS and Android devices.

    • Some clients are unable to sign in to the android application
    • Some clients are having issues initiating outbound calls

    We are working on a fix which will be available as soon as possible.

    See all
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    GoToConnect GoTo StatusPage

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