Dialpad status is Operational

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Dialpad Application

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Last updated 1 minute ago from official status page. Learn more
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Active Incidents

Some customers might experiencing intermittent voice call recording failures
Started 31 Oct 2024 00:52:15 (6 months ago), still ongoing
Minor Incident
Investigating
Application

We are investigating a potential outage for some customers, where they may experiencing intermittent failures with voice call recordings.

Recently Resolved Incidents

Issues answering calls on Google Chrome and MS Edge using the external notification
Started 11 Apr 2025 21:13:35 (9 days ago), resolved 14 Apr 2025 18:36:39 (7 days ago)
Minor Incident
Resolved
Application

We've identified the issue. Workaround is to use the notification pop up within the dialpad.com browser tab

Dialpad Outage Survival Guide

A step-by-step guide to help you survive a Dialpad outage
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    Dialpad Components

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    Dialpad Telephony Infrastructure: Inbound Calls

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    Dialpad Telephony Infrastructure: Outbound Calls

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    Dialpad Carrier Networks: Local Numbers

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    Dialpad Carrier Networks: Toll-Free Numbers

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    Dialpad Carrier Networks: Messaging

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    Dialpad Application

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    Some customers might experiencing intermittent voice call recording failures
    Started 31 Oct 2024 00:52:15 (6 months ago), still ongoing
    Minor Incident
    Investigating
    Application

    We are investigating a potential outage for some customers, where they may experiencing intermittent failures with voice call recordings.

    Issues answering calls on Google Chrome and MS Edge using the external notification
    Started 11 Apr 2025 21:13:35 (9 days ago), resolved 14 Apr 2025 18:36:39 (7 days ago)
    Minor Incident
    Resolved
    Application

    We've identified the issue. Workaround is to use the notification pop up within the dialpad.com browser tab

    Dialpad Contact Center

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    Dialpad Omnichannel

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    Dialpad Meetings

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    Dialpad Analytics

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    Dialpad API Platform

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    Dialpad Integrations

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    Dialpad Messaging

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    Dialpad Website

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    Dialpad Ai

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    Dialpad Google Cloud Platform

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    Dialpad Ai Agent

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