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Active Incidents
Qualtrics - XM Directory intermittent errors
Started 21 May 2026 00:32:22 (3 months ago), still ongoing
Minor Incident
Investigating
Qualtrics
DoIT is aware of an incident intermittently impacting Qualtrics: XM Directories. Qualtrics users trying to upload new distribution lists may experience errors on uploads or while editing existing segmented contact lists. DoIT has opened a ticket with Qualtrics Support on behalf of our enterprise license.
If you or your team are experiencing an error with Qualtrics directories, distributions, or contact lists: Please open a support ticket with DoIT at help.stonybrook.edu and a member of our team will discuss available work-around options that may best suit your needs.
Recently Resolved Incidents
No recent incidents
DoIT Outage Survival Guide
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Qualtrics - XM Directory intermittent errors
Started 21 May 2026 00:32:22 (3 months ago), still ongoing
Minor Incident
Investigating
Qualtrics
DoIT is aware of an incident intermittently impacting Qualtrics: XM Directories. Qualtrics users trying to upload new distribution lists may experience errors on uploads or while editing existing segmented contact lists. DoIT has opened a ticket with Qualtrics Support on behalf of our enterprise license.
If you or your team are experiencing an error with Qualtrics directories, distributions, or contact lists: Please open a support ticket with DoIT at help.stonybrook.edu and a member of our team will discuss available work-around options that may best suit your needs.
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