DoIT Status
Real-time updates of DoIT issues and outages
DoIT status is Under Maintenance
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DoIT Servers, Storage and Backups
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Virtual Servers
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Active Incidents
Network outage affecting hosted servers.
Started 13 Jan 2025 19:41:45 (4 days ago), still ongoing
Maintenance
Investigating
Virtual Servers
A networking issue occurred that impacted virtualized servers hosted on campus. The issue has been stabilized, but we are continuing to monitor it until we can be sure the issue is fully resolved.
Recently Resolved Incidents
No recent incidents
DoIT Outage Survival Guide
A step-by-step guide to help you survive a DoIT outage
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DoIT Components
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FIXIT
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Network outage affecting hosted servers.
Started 13 Jan 2025 19:41:45 (4 days ago), still ongoing
Maintenance
Investigating
Virtual Servers
A networking issue occurred that impacted virtualized servers hosted on campus. The issue has been stabilized, but we are continuing to monitor it until we can be sure the issue is fully resolved.
DoIT Accounts and Passwords
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DoIT Ivanti Cloud Cherwell Migration - October 21, 8:00 PM MT
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Student Information System (SIS)
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Service Outage - High Severity: SIS Student Information System Intermittently Unavailable
Started 13 Jan 2025 19:22:52 (4 days ago), still ongoing
Major Incident
Monitoring
Student Information System (SIS)
WashU IT is investigating an issue where multiple SIS (Student Information System) services are intermittently not working or are not available, including:
Webstac SISAdmin Wuachieve.wustl.edu Webadvising.acadinfo.wustl.edu courselistings
Teams are working to resolve the issue. Please call 314-933-3333 if you have any questions. We appreciate your patience as we work to restore service.
BJC Phone System
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Service Degradation - High Severity: Avaya One X Agent
Started 8 Apr 2024 19:53:01 (9 months ago), still ongoing
Minor Incident
Investigating
BJC Phone System
WashU IT and BJC technical teams are investigating issues with the Avaya One X Agent. An upgrade was performed in February and appeared stable initially. Since then, an increasing number of remote users on WashU VPN have been reporting issues with audio dropping and similar issues affecting their Avaya service.
Teams are working to resolve the issue. Please call 314-933-3333 if you have any questions. We appreciate your patience as we work to restore service.
See all
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USG Services Data Warehouse and Business Intelligence
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Data Warehouse and Business Intelligence - Issues Reported
Started 25 Oct 2024 20:14:30 (3 months ago), still ongoing
Major Incident
Investigating
Data Warehouse and Business Intelligence
Information Technology Services (ITS) is experiencing an outage affecting access to some services including Data Warehouse and Business Intelligence. Affected users may be experiencing problems with access to these services. Updates will be posted here as they become available.
The following applications will not be available:
- Cognos Business Intelligence & Reporting Application
- APEX Data Collection Application
- Degrees & Majors Authorized
- HS/FICE Translation
- External Site Codes
- Oracle Database
OneUSG Connect - HPRE
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