DoIT Status
Real-time updates of DoIT issues and outages
DoIT status is Partially Degraded Service
Voice Over Internet Protocol (VoIP)
Telephone Systems
DoIT Student and Faculty Services
Qualtrics
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Active Incidents
DoIT is aware of an incident intermittently impacting Qualtrics: XM Directories. Qualtrics users trying to upload new distribution lists may experience errors on uploads or while editing existing segmented contact lists. DoIT has opened a ticket with Qualtrics Support on behalf of our enterprise license.
If you or your team are experiencing an error with Qualtrics directories, distributions, or contact lists: Please open a support ticket with DoIT at help.stonybrook.edu and a member of our team will discuss available work-around options that may best suit your needs.
Recently Resolved Incidents
Cisco is investigating an issue affecting Webex Contact Center agents in the US where completed calls continue to appear as active in the Webex App after they have ended. Although the calls are no longer active, they remain displayed in the application, which may prevent agents from answering subsequent calls. This issue is impacting only calls handled through the Webex App.
DoIT Outage Survival Guide
DoIT Components
DoIT Network, Phones and TV
WolfieNet (Wi-Fi)
Eduroam (Wi-Fi)
Wired
Voice Over Internet Protocol (VoIP)
Cisco is investigating an issue affecting Webex Contact Center agents in the US where completed calls continue to appear as active in the Webex App after they have ended. Although the calls are no longer active, they remain displayed in the application, which may prevent agents from answering subsequent calls. This issue is impacting only calls handled through the Webex App.
Virtual Private Network (VPN)
Campus Television
Telephone Systems
Cisco is investigating an issue affecting Webex Contact Center agents in the US where completed calls continue to appear as active in the Webex App after they have ended. Although the calls are no longer active, they remain displayed in the application, which may prevent agents from answering subsequent calls. This issue is impacting only calls handled through the Webex App.
TV Service - Apogee
Remote Desktop Gateway
Mail Relay
DoIT SOLAR
DoIT PeopleSoft
DoIT G Suite (Google Apps)
Google Apps Gmail
Google Apps Drive
Google Apps Calendar
Google Apps Docs
Google Apps Sheets
Google Apps Slides
Google Apps Groups
Google Apps Hangouts
Google Apps Sites
DoIT Business Systems
25 Live
accessVIS
Aleph
BI Launch Pad (formerly InfoView)
Concur Travel & Expense
Construction Project Management
Degree Works
DocuSign
Enterprise Asset Management (HxGN EAM)
Judicial Action Campus Counts
SB Events
SUNY 1 & 2 (Legacy) & SMART Financial Systems (SUNY Web portal)
SBU 311 App
SBU Reporting
StarRez
Talent Management System (TMS)
WolfMart
Campus Card System (IDMS)
DoIT Student and Faculty Services
Brightspace
Classrooms
Clickers
ContentDM
Course Evaluations (Faculty & Administrators)
Course Evaluations (Students)
Digication ePortfolios
Digital Desk (Opscan)
Echo360
Faculty Profiles
Feedback Fruit (in Brightspace)
FIXIT
Maple TA
Printing
Qualtrics
DoIT is aware of an incident intermittently impacting Qualtrics: XM Directories. Qualtrics users trying to upload new distribution lists may experience errors on uploads or while editing existing segmented contact lists. DoIT has opened a ticket with Qualtrics Support on behalf of our enterprise license.
If you or your team are experiencing an error with Qualtrics directories, distributions, or contact lists: Please open a support ticket with DoIT at help.stonybrook.edu and a member of our team will discuss available work-around options that may best suit your needs.