DoIT Status
Real-time updates of DoIT issues and outages
DoIT status is Partially Degraded Service
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Virtual Private Network (VPN)
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DoIT Student and Faculty Services
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Brightspace
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NetID / Single Sign On (SSO)
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Zoom
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Last updated 1 minute ago from official status page. Learn more
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Active Incidents
VPN Performance Issues Reported
Started 28 May 2025 13:42:36 (4 days ago), still ongoing
Minor Incident
Monitoring
Virtual Private Network (VPN)
The Network Team is currently investigating this issue.
Filters for Quiz Statistic by Section/Group - Disabled
Started 21 May 2025 12:51:25 (11 days ago), still ongoing
Minor Incident
Identified
Brightspace
Filters for Quiz Statistic by Section/Group has been disabled by D2L to reduce timeout errors that some have been experiencing when grading. Once D2L finds a permanent fix for the errors, we will update this status.
Grading written responses in exams
Started 19 May 2025 15:13:10 (13 days ago), still ongoing
Minor Incident
Identified
Brightspace
Error occurs specifically when grading Written Response questions, while Multiple Choice questions seem unaffected
As a temporary workaround, Brightspace recommends using the "Grade Individual Responses" option instead of "Update All Attempts" when grading. Once this issue is resolved, we will update this status.
SSO - InCommon Members
Started 17 Feb 2025 22:44:35 (3 months ago), still ongoing
Major Incident
Monitoring
NetID / Single Sign On (SSO)
Services that were registered with the InCommon Federation experienced an issue that prevented user logons through our SSO. Instructions were sent out to the various SP owners to ensure their services are updated per InCommon's instruction.
Recently Resolved Incidents
Zoom's Performance Degraded on macOS
Started 28 May 2025 20:54:46 (4 days ago), resolved 29 May 2025 13:21:04 (3 days ago)
Minor Incident
Resolved
Zoom
Zoom's webpage and Brightspace integration are loading extremely slowly across all browsers on macOS. We're investigating this and have a case opened with Zoom's enterprise support.
DoIT Outage Survival Guide
A step-by-step guide to help you survive a DoIT outage
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DoIT Components
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DoIT Network, Phones and TV
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WolfieNet (Wi-Fi)
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Eduroam (Wi-Fi)
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Wired
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Voice Over Internet Protocol (VoIP)
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Virtual Private Network (VPN)
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VPN Performance Issues Reported
Started 28 May 2025 13:42:36 (4 days ago), still ongoing
Minor Incident
Monitoring
Virtual Private Network (VPN)
The Network Team is currently investigating this issue.
Campus Television
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Telephone Systems
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TV Service - Apogee
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Remote Desktop Gateway
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Mail Relay
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DoIT SOLAR
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DoIT PeopleSoft
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DoIT G Suite (Google Apps)
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Google Apps Gmail
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Google Apps Drive
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Google Apps Calendar
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Google Apps Docs
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Google Apps Sheets
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Google Apps Slides
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Google Apps Groups
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Google Apps Hangouts
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Google Apps Sites
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DoIT Business Systems
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25 Live
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accessVIS
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Aleph
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BI Launch Pad (formerly InfoView)
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Concur Travel & Expense
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Construction Project Management
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Degree Works
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DocuSign
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Enterprise Asset Management (HxGN EAM)
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Judicial Action Campus Counts
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SB Events
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SUNY 1 & 2 (Legacy) & SMART Financial Systems (SUNY Web portal)
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SBU 311 App
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SBU Reporting
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StarRez
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Talent Management System (TMS)
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WolfMart
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DoIT Student and Faculty Services
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Brightspace
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Grading written responses in exams
Started 19 May 2025 15:13:10 (13 days ago), still ongoing
Minor Incident
Identified
Brightspace
Error occurs specifically when grading Written Response questions, while Multiple Choice questions seem unaffected
As a temporary workaround, Brightspace recommends using the "Grade Individual Responses" option instead of "Update All Attempts" when grading. Once this issue is resolved, we will update this status.
Filters for Quiz Statistic by Section/Group - Disabled
Started 21 May 2025 12:51:25 (11 days ago), still ongoing
Minor Incident
Identified
Brightspace
Filters for Quiz Statistic by Section/Group has been disabled by D2L to reduce timeout errors that some have been experiencing when grading. Once D2L finds a permanent fix for the errors, we will update this status.
Classrooms
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Clickers
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ContentDM
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Course Evaluations (Faculty & Administrators)
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Course Evaluations (Students)
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Digication ePortfolios
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Echo360
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Faculty Profiles
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FIXIT
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Maple TA
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Printing
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Qualtrics
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Respondus Lockdown Browser & Respondus Monitor
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SafeAssign
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SINC Sites (Computer Labs)
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Virtual SINC Site
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VoiceThread
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Live Chat
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Turnitin
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Digital Desk (Opscan)
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DoIT Servers, Storage and Backups
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Department Shared Folders
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MySBFiles
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Document Management Systems (OnBase)
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Virtual Servers
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DoIT Accounts and Passwords
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Duo Security Two-Factor Authentication
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NetID / Single Sign On (SSO)
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now
SSO - InCommon Members
Started 17 Feb 2025 22:44:35 (3 months ago), still ongoing
Major Incident
Monitoring
NetID / Single Sign On (SSO)
Services that were registered with the InCommon Federation experienced an issue that prevented user logons through our SSO. Instructions were sent out to the various SP owners to ensure their services are updated per InCommon's instruction.
DoIT Collaboration and Publishing
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DoIT WebSite / Drupal Content Management System
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EZProxy
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LISTSERV (Electronic Mailing Lists)
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Office 365
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Phone Directory and People Search
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SBConnect (Adobe Connect Web Conferencing)
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SB You
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SharePoint
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Stony Brook Website
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Yammer
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now
Zoom
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now
Zoom's Performance Degraded on macOS
Started 28 May 2025 20:54:46 (4 days ago), resolved 29 May 2025 13:21:04 (3 days ago)
Minor Incident
Resolved
Zoom
Zoom's webpage and Brightspace integration are loading extremely slowly across all browsers on macOS. We're investigating this and have a case opened with Zoom's enterprise support.
Zoom Cloud Recording
Sun 25
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now
Zoom Zoom Cloud Room Connector
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Zoom Live Streaming
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Zoom Meeting Telephony Services
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Zoom Zoom Meetings
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Zoom Zoom Chat
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Zoom Zoom Phone
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Zoom Zoom Video Webinars
Sun 25
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Zoom Zoom Dashboard & Reporting
Sun 25
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Zoom Download Center
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Zoom Web Portal
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Zoom REST API
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DoIT myResearch Portal
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Conflict of Interest (COI)
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Grants
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Agreements
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IRB
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Safety
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now
IACUC
Sun 25
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DoIT TeamDynamix IT Service Management Platform
Sun 25
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now
DoIT Information Security Training (SANS)
Sun 25
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now
DoIT Ivanti Cloud Cherwell Migration - October 21, 8:00 PM MT
Sun 25
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now
DoIT Zoom Integrations/Calendar/Plug-In/Add-In
Sun 25
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now
DoIT Zoom Zoom Rooms
Sun 25
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now
DoIT Zoom Web Client
Sun 25
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now
