DoIT Status
Real-time updates of DoIT issues and outages
DoIT status is Partially Degraded Service
DoIT G Suite (Google Apps)
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DoIT Student and Faculty Services
Brightspace
Duo Security Two-Factor Authentication
NetID / Single Sign On (SSO)
Active Incidents
Calendar users in Chile's Aysén region need to update the time zone for all events taking place after 2025-04-05 which are impacted by the new DST rules.
On 2025-03-20, Chile's Aysén region adopted a new time zone (IANA: "America/Coyhaique”). This time zone will diverge from the continental Chile time zone “Chile Time” (IANA: “America/Santiago”) after 2025-04-05, by staying at UTC-03.
Users in, or operating in, the Aysén region will be impacted: their events taking place after 2025-04-05 will be, by default, in the Chile time zone and will diverge by one hour compared to the new Aysén region local time.
Impacted users are recommended to take 2 actions as soon as possible:
Go to Calendar Settings > General > Time zone and set their Primary time zone to “Punta Arenas time” (IANA: "America/Punta_Arenas”).
On Friday, March 14th, DoIT was notified of an issue impacting the ability to sort users in Brightspace's Gradebook Tool.
This issue is still on-going and a fix has not yet been published.
This incident was initially reported as part of another incident impacting the publishing of evaluations and feedback. D2L Support, the vendor's technical support team, has separated these incidents and is working on them independently. The original incident was posted to the DoIT Status page under this incident: https://itstatus.stonybrook.edu/incidents/qmt5wvcbws4n
Services that were registered with the InCommon Federation experienced an issue that prevented user logons through our SSO. Instructions were sent out to the various SP owners to ensure their services are updated per InCommon's instruction.
Recently Resolved Incidents
We are currently investigating an issue causing intermittent phone call failures in the US region.
While we investigate this, please use alternate authentication methods such as Duo Push, Duo Mobile Passcodes, Hardware Token etc. to login to your Duo-protected integrations.
DoIT Outage Survival Guide
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DoIT SOLAR
DoIT PeopleSoft
DoIT G Suite (Google Apps)
Google Apps Gmail
Google Apps Drive
Google Apps Calendar
Calendar users in Chile's Aysén region need to update the time zone for all events taking place after 2025-04-05 which are impacted by the new DST rules.
On 2025-03-20, Chile's Aysén region adopted a new time zone (IANA: "America/Coyhaique”). This time zone will diverge from the continental Chile time zone “Chile Time” (IANA: “America/Santiago”) after 2025-04-05, by staying at UTC-03.
Users in, or operating in, the Aysén region will be impacted: their events taking place after 2025-04-05 will be, by default, in the Chile time zone and will diverge by one hour compared to the new Aysén region local time.
Impacted users are recommended to take 2 actions as soon as possible:
Go to Calendar Settings > General > Time zone and set their Primary time zone to “Punta Arenas time” (IANA: "America/Punta_Arenas”).
Google Apps Docs
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DoIT Business Systems
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accessVIS
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BI Launch Pad (formerly InfoView)
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SBU 311 App
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Talent Management System (TMS)
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DoIT Student and Faculty Services
Brightspace
On Friday, March 14th, DoIT was notified of an issue impacting the ability to sort users in Brightspace's Gradebook Tool.
This issue is still on-going and a fix has not yet been published.
This incident was initially reported as part of another incident impacting the publishing of evaluations and feedback. D2L Support, the vendor's technical support team, has separated these incidents and is working on them independently. The original incident was posted to the DoIT Status page under this incident: https://itstatus.stonybrook.edu/incidents/qmt5wvcbws4n
Classrooms
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Department Shared Folders
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Duo Security Two-Factor Authentication
We are currently investigating an issue causing intermittent phone call failures in the US region.
While we investigate this, please use alternate authentication methods such as Duo Push, Duo Mobile Passcodes, Hardware Token etc. to login to your Duo-protected integrations.
NetID / Single Sign On (SSO)
Services that were registered with the InCommon Federation experienced an issue that prevented user logons through our SSO. Instructions were sent out to the various SP owners to ensure their services are updated per InCommon's instruction.
