AARNet Support status is Operational

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Customer Portal
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AARNet Service Management Portal
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Last updated 1 minute ago from official status page. Learn more
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Active Incidents

No active incidents

Recently Resolved Incidents

Jira platform is unavailable and currently under investigation.
Started 27 Oct 2025 06:51:40 (2 days ago), resolved 27 Oct 2025 07:04:44 (2 days ago)
Major Incident
Resolved
Customer Portal
AARNet Service Management Portal

We are aware of an ongoing issue impacting the Jira platform, affecting both AARNet internal and external users. Our engineering team is actively investigating and working to restore normal service as soon as possible

AARNet Support Outage Survival Guide

A step-by-step guide to help you survive a AARNet Support outage
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    AARNet Support Components

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    AARNet Support AARNet Website

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    AARNet Support Network

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    AARNet Support AARNet Mirror

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    AARNet Support FileSender

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    AARNet Support Zoom

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    AARNet Support Portals

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    Customer Portal
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    Jira platform is unavailable and currently under investigation.
    Started 27 Oct 2025 06:51:40 (2 days ago), resolved 27 Oct 2025 07:04:44 (2 days ago)
    Major Incident
    Resolved
    Customer Portal
    AARNet Service Management Portal

    We are aware of an ongoing issue impacting the Jira platform, affecting both AARNet internal and external users. Our engineering team is actively investigating and working to restore normal service as soon as possible

    AARNet Service Management Portal
    Wed 22
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    now
    Jira platform is unavailable and currently under investigation.
    Started 27 Oct 2025 06:51:40 (2 days ago), resolved 27 Oct 2025 07:04:44 (2 days ago)
    Major Incident
    Resolved
    Customer Portal
    AARNet Service Management Portal

    We are aware of an ongoing issue impacting the Jira platform, affecting both AARNet internal and external users. Our engineering team is actively investigating and working to restore normal service as soon as possible

    AARNet Support Eduroam AU

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    National AU RADIUS Servers
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    Admin Tool
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