USG Services Status
Real-time updates of USG Services issues and outages
USG Services status is Under Maintenance
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USG Services Data Warehouse and Business Intelligence
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Atlanta Metropolitan State College
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USG Services GeorgiaVIEW Online Learning
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GeorgiaVIEW Online Learning Environment (QPROD)
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GeorgiaVIEW Online Learning Environment (XPROD)
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Augusta University
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Georgia Southern University
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Active Incidents
Data Warehouse and Business Intelligence - Issues Reported
Started 25 Oct 2024 20:14:30 (5 months ago), still ongoing
Major Incident
Investigating
Data Warehouse and Business Intelligence
Information Technology Services (ITS) is experiencing an outage affecting access to some services including Data Warehouse and Business Intelligence. Affected users may be experiencing problems with access to these services. Updates will be posted here as they become available.
The following applications will not be available:
- Cognos Business Intelligence & Reporting Application
- APEX Data Collection Application
- Degrees & Majors Authorized
- HS/FICE Translation
- External Site Codes
- Oracle Database
Recently Resolved Incidents
OneUSG Connect Issues Reported
Started 31 Mar 2025 13:46:28 (2 days ago), resolved 1 Apr 2025 17:33:12 (14 hours ago)
Incident without Impact
Resolved
OneUSG Connect – Database
OneUSG Connect – Core Practitioner
OneUSG Connect – Employee and Manager Self-Service
OneUSG Connect- Careers Applicant Access
OneUSG Connect Support previously received reports of users experiencing connection issues to OneUSG Connect. These issues have been resolved, and we are actively monitoring for any further issues.
If you have questions or concerns, please contact the USG Service Desk by email at: [email protected]
GeorgiaBEST Banner Managed Services Issue Reported - Atlanta Metropolitan State College
Started 24 Mar 2025 19:25:20 (9 days ago), resolved 28 Mar 2025 13:39:19 (5 days ago)
Major Incident
Resolved
Atlanta Metropolitan State College
Information Technology Services (ITS) is currently investigating reports of issues with GeorgiaBEST Managed Services. Affected users may be experiencing issues connecting to Banner Application Navigator Admin Pages. Additional information will be posted here when the issues are confirmed.
USG Services Outage Survival Guide
A step-by-step guide to help you survive a USG Services outage
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USG Services Components
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USG Services Augusta University Financials
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Augusta University Financials
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Augusta Health eShop
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AUFPLAY
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USG Services Data Warehouse and Business Intelligence
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Tue 1
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Data Warehouse and Business Intelligence - Issues Reported
Started 25 Oct 2024 20:14:30 (5 months ago), still ongoing
Major Incident
Investigating
Data Warehouse and Business Intelligence
Information Technology Services (ITS) is experiencing an outage affecting access to some services including Data Warehouse and Business Intelligence. Affected users may be experiencing problems with access to these services. Updates will be posted here as they become available.
The following applications will not be available:
- Cognos Business Intelligence & Reporting Application
- APEX Data Collection Application
- Degrees & Majors Authorized
- HS/FICE Translation
- External Site Codes
- Oracle Database
USG Services GA DOE K-12 Network
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USG Services GAfutures
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USG Services GALILEO - Georgia's Virtual Library
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GALILEO
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GIL
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GIL Express
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USG Services Georgia Archives
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ARCNAS
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Content Manager
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Tue 1
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Finding Aids
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Tue 1
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Historical Organizations Directory
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Virtual Vault
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USG Services GeorgiaBEST Banner Managed Services
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Tue 1
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Abraham Baldwin Agricultural College
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Tue 1
now
Albany State University
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Tue 1
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Atlanta Metropolitan State College
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Tue 1
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GeorgiaBEST Banner Managed Services Issue Reported - Atlanta Metropolitan State College
Started 24 Mar 2025 19:25:20 (9 days ago), resolved 28 Mar 2025 13:39:19 (5 days ago)
Major Incident
Resolved
Atlanta Metropolitan State College
Information Technology Services (ITS) is currently investigating reports of issues with GeorgiaBEST Managed Services. Affected users may be experiencing issues connecting to Banner Application Navigator Admin Pages. Additional information will be posted here when the issues are confirmed.
Clayton State University
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Tue 1
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College of Coastal Georgia
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Tue 1
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Columbus State University
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Tue 1
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Dalton State College
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Sat 29
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Tue 1
now
East Georgia State College
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Tue 1
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Fort Valley State University
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Tue 1
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Georgia College and State University
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Tue 1
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Georgia Gwinnett College
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Tue 1
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Georgia Southern University
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Tue 1
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Georgia Southwestern State University
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Gordon State College
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Tue 1
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Middle Georgia State University
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Tue 1
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Savannah State University
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South Georgia State College
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University of West Georgia
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Valdosta State University
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USG Services GeorgiaBEST Degree Works Managed Services
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Tue 1
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Abraham Baldwin Agricultural College
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Sat 29
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Tue 1
now
Albany State University
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Sat 29
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Tue 1
now
Atlanta Metropolitan State College
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Sat 29
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Tue 1
now
College of Coastal Georgia
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Tue 1
now
Columbus State University
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now
Dalton State College
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Tue 1
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Fort Valley State University
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Tue 1
now
Georgia Gwinnett College
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Tue 1
now
Georgia Southwestern State University
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Tue 1
now
Middle Georgia State University
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Sat 29
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Tue 1
now
Savannah State University
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South Georgia State College
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USG Services GeorgiaFIRST Financials
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GeorgiaFIRST PeopleSoft Financials
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GeorgiaFIRST Marketplace
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FPLAY
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TeamMate Audit Management System
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GeorgiaFIRST Marketplace UIT
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USG Services Georgia ONmyLINE
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USG Services GeorgiaVIEW Online Learning
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GeorgiaVIEW Online Learning Environment (QPROD)
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Tue 1
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GeorgiaVIEW Online Learning Environment (XPROD)
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Sat 29
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Tue 1
now
Augusta University
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Sat 29
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Tue 1
now
Georgia Southern University
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Tue 1
now
Albany State University (QPROD)
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Sat 29
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Tue 1
now
Atlanta Metropolitan State College (QPROD)
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Tue 1
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Georgia College and State University (QPROD)
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Tue 1
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Georgia Gwinnett College (QPROD)
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Tue 1
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Georgia Highlands College (QPROD)
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Tue 1
now
Gordon State College (QPROD)
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Tue 1
now
Kennesaw State University (QPROD)
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Tue 1
now
Savannah State University (QPROD)
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Tue 1
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South Georgia State College (QPROD)
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Tue 1
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University of Georgia (QPROD)
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Tue 1
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USG Training Initiatives (QPROD)
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Tue 1
now
GeorgiaVIEW Community (QPROD)
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Tue 1
now
Abraham Baldwin Agricultural College (XPROD)
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Tue 1
now
Clayton State University (XPROD)
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Tue 1
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College of Coastal Georgia (XPROD)
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Tue 1
now
Columbus State University (XPROD)
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Tue 1
now
Competency Based Education (XPROD)
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Tue 1
now
Dalton State College (XPROD)
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Mon 31
Tue 1
now
East Georgia State College (XPROD)
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Tue 1
now
Fort Valley State University (XPROD)
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Tue 1
now
Georgia Online Virtual Instruction Enterprise Wide (GoVIEW) (XPROD)
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Tue 1
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Georgia Southwestern State University (XPROD)
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Tue 1
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Georgia State University (XPROD)
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Tue 1
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Middle Georgia State University (XPROD)
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Tue 1
now
University of North Georgia (XPROD)
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Tue 1
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University of West Georgia (XPROD)
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Tue 1
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USG Human Resources Office of Organizational Development (XPROD)
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USG Strategic Initiatives (SREB, RESA, AMAC, OUTREACH Best Practices) (XPROD)
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Tue 1
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Valdosta State University (XPROD)
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Tue 1
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USG Services INGRESS Registration Sharing System
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USG Services Internal USO Services
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FS1 File Sharing Service
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Tue 1
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USO BoardEffect
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Tue 1
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USO Email and Calendar
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USO SharePoint / OneDrive
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USO SSO
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USO Teams
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USO Telephone System
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USO VPN
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USO Corporate Applications
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USO Conference Rooms/Classrooms
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USG Services MOVEit Managed File Transfer
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USG Services OneUSG Connect
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OneUSG Connect – Database
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Mon 31
Tue 1
now
OneUSG Connect Issues Reported
Started 31 Mar 2025 13:46:28 (2 days ago), resolved 1 Apr 2025 17:33:12 (14 hours ago)
Incident without Impact
Resolved
OneUSG Connect – Database
OneUSG Connect – Core Practitioner
OneUSG Connect – Employee and Manager Self-Service
OneUSG Connect- Careers Applicant Access
OneUSG Connect Support previously received reports of users experiencing connection issues to OneUSG Connect. These issues have been resolved, and we are actively monitoring for any further issues.
If you have questions or concerns, please contact the USG Service Desk by email at: [email protected]
OneUSG Connect – Core Practitioner
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Sun 30
Mon 31
Tue 1
now
OneUSG Connect Issues Reported
Started 31 Mar 2025 13:46:28 (2 days ago), resolved 1 Apr 2025 17:33:12 (14 hours ago)
Incident without Impact
Resolved
OneUSG Connect – Database
OneUSG Connect – Core Practitioner
OneUSG Connect – Employee and Manager Self-Service
OneUSG Connect- Careers Applicant Access
OneUSG Connect Support previously received reports of users experiencing connection issues to OneUSG Connect. These issues have been resolved, and we are actively monitoring for any further issues.
If you have questions or concerns, please contact the USG Service Desk by email at: [email protected]
OneUSG Connect – Employee and Manager Self-Service
Wed 26
Thu 27
Fri 28
Sat 29
Sun 30
Mon 31
Tue 1
now
OneUSG Connect Issues Reported
Started 31 Mar 2025 13:46:28 (2 days ago), resolved 1 Apr 2025 17:33:12 (14 hours ago)
Incident without Impact
Resolved
OneUSG Connect – Database
OneUSG Connect – Core Practitioner
OneUSG Connect – Employee and Manager Self-Service
OneUSG Connect- Careers Applicant Access
OneUSG Connect Support previously received reports of users experiencing connection issues to OneUSG Connect. These issues have been resolved, and we are actively monitoring for any further issues.
If you have questions or concerns, please contact the USG Service Desk by email at: [email protected]
OneUSG Connect – Benefits: Alight
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Tue 1
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OneUSG Connect – Benefits: Retirement @ Work
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Tue 1
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OneUSG Connect – HPLAY
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Tue 1
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OneUSG Connect- Careers Applicant Access
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Tue 1
now
OneUSG Connect Issues Reported
Started 31 Mar 2025 13:46:28 (2 days ago), resolved 1 Apr 2025 17:33:12 (14 hours ago)
Incident without Impact
Resolved
OneUSG Connect – Database
OneUSG Connect – Core Practitioner
OneUSG Connect – Employee and Manager Self-Service
OneUSG Connect- Careers Applicant Access
OneUSG Connect Support previously received reports of users experiencing connection issues to OneUSG Connect. These issues have been resolved, and we are actively monitoring for any further issues.
If you have questions or concerns, please contact the USG Service Desk by email at: [email protected]
OneUSG Connect - HPRE
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Tue 1
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OneUSG Connect – HTRN
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Tue 1
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OneUSG Connect - TCP Time Clocks
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USG Services PeachNet Cloud Services
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Tue 1
now
PeachNet Virtual Data Center
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PeachNet Cloud Backup
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USG Services PeachNet Network
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Tue 1
now
Abraham Baldwin Agricultural College
Wed 26
Thu 27
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Sat 29
Sun 30
Mon 31
Tue 1
now
Albany State University
Wed 26
Thu 27
Fri 28
Sat 29
Sun 30
Mon 31
Tue 1
now
Apogee
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Thu 27
Fri 28
Sat 29
Sun 30
Mon 31
Tue 1
now
Atlanta Metropolitan State College
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Thu 27
Fri 28
Sat 29
Sun 30
Mon 31
Tue 1
now
Augusta University
Wed 26
Thu 27
Fri 28
Sat 29
Sun 30
Mon 31
Tue 1
now
Clayton State University
Wed 26
Thu 27
Fri 28
Sat 29
Sun 30
Mon 31
Tue 1
now
College of Coastal Georgia
Wed 26
Thu 27
Fri 28
Sat 29
Sun 30
Mon 31
Tue 1
now
Columbus State University
Wed 26
Thu 27
Fri 28
Sat 29
Sun 30
Mon 31
Tue 1
now
Dalton State College
Wed 26
Thu 27
Fri 28
Sat 29
Sun 30
Mon 31
Tue 1
now
East Georgia State College
Wed 26
Thu 27
Fri 28
Sat 29
Sun 30
Mon 31
Tue 1
now
Fort Valley State University
Wed 26
Thu 27
Fri 28
Sat 29
Sun 30
Mon 31
Tue 1
now
Georgia Archives
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Fri 28
Sat 29
Sun 30
Mon 31
Tue 1
now
Georgia College & State University
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Fri 28
Sat 29
Sun 30
Mon 31
Tue 1
now
Georgia Department of Audits
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Sat 29
Sun 30
Mon 31
Tue 1
now
Georgia Department of Transportation
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Sat 29
Sun 30
Mon 31
Tue 1
now
Georgia Gwinnett College
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Thu 27
Fri 28
Sat 29
Sun 30
Mon 31
Tue 1
now
Georgia Highlands College
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Thu 27
Fri 28
Sat 29
Sun 30
Mon 31
Tue 1
now
Georgia Institute of Technology
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Tue 1
now
Georgia Law Reapportionment Office
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Sat 29
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Mon 31
Tue 1
now
Georgia Public Library Service
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Sat 29
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Tue 1
now
Georgia Southern University
Wed 26
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Fri 28
Sat 29
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Mon 31
Tue 1
now
Georgia Southwestern State University
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Sat 29
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Mon 31
Tue 1
now
Georgia State University
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Sat 29
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Tue 1
now
Georgia Student Finance Commission
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Mon 31
Tue 1
now
Gordon State College
Wed 26
Thu 27
Fri 28
Sat 29
Sun 30
Mon 31
Tue 1
now
Kennesaw State University
Wed 26
Thu 27
Fri 28
Sat 29
Sun 30
Mon 31
Tue 1
now
Middle Georgia State University
Wed 26
Thu 27
Fri 28
Sat 29
Sun 30
Mon 31
Tue 1
now
Savannah State University
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Thu 27
Fri 28
Sat 29
Sun 30
Mon 31
Tue 1
now
South Georgia State College
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Thu 27
Fri 28
Sat 29
Sun 30
Mon 31
Tue 1
now
University of Georgia
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Sat 29
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Mon 31
Tue 1
now
University of North Georgia
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Thu 27
Fri 28
Sat 29
Sun 30
Mon 31
Tue 1
now
University of West Georgia
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Thu 27
Fri 28
Sat 29
Sun 30
Mon 31
Tue 1
now
ITS Data Center (DB300)
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Sat 29
Sun 30
Mon 31
Tue 1
now
UGA Data Center (Boyd)
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Sat 29
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Mon 31
Tue 1
now
USO Athens Office
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Tue 1
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USO Atlanta Office
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now
USO Georgia Film Academy
Wed 26
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Sat 29
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Mon 31
Tue 1
now
USO Shared Services Center
Wed 26
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Tue 1
now
Valdosta State University
Wed 26
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Sat 29
Sun 30
Mon 31
Tue 1
now
USG Services ServiceNow
Wed 26
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Sat 29
Sun 30
Mon 31
Tue 1
now
USG Services USG Identity Proxy
Wed 26
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Sat 29
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Tue 1
now
USG Services USG Status Page
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