USG Services Status
Real-time updates of USG Services issues and outages
USG Services status is Minor Service Outage
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USG Services Data Warehouse and Business Intelligence
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USG Services GA DOE K-12 Network
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Columbus State University (XPROD)
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OneUSG Connect - HPRE
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Active Incidents
Multi-Site DOE Outage Reported - DOE K-12
Started 20 Feb 2025 16:17:15 (3 hours ago), still ongoing
Major Incident
Identified
GA DOE K-12 Network
Network Support Services (NSS) is reporting a multi-site DOE outage. All sites have ATC as their last mile provider. ENA has been notified, and we are currently working with vendors to investigate the cause. There is no ETR at this time. Updates will be provided when possible.
Sites Affected:
- Camden County Schools
- Glynn County Schools
- McIntosh County Schools
Data Warehouse and Business Intelligence - Issues Reported
Started 25 Oct 2024 20:14:30 (4 months ago), still ongoing
Major Incident
Investigating
Data Warehouse and Business Intelligence
Information Technology Services (ITS) is experiencing an outage affecting access to some services including Data Warehouse and Business Intelligence. Affected users may be experiencing problems with access to these services. Updates will be posted here as they become available.
The following applications will not be available:
- Cognos Business Intelligence & Reporting Application
- APEX Data Collection Application
- Degrees & Majors Authorized
- HS/FICE Translation
- External Site Codes
- Oracle Database
Recently Resolved Incidents
GeorgiaVIEW SSO Access Issues Reported - Columbus State University
Started 18 Feb 2025 16:22:01 (2 days ago), resolved 20 Feb 2025 14:17:20 (5 hours ago)
Minor Incident
Resolved
Columbus State University (XPROD)
Information Technology Services (ITS) is reporting an SSO login outage affecting Columbus State University. Columbus State University is investigating the root cause of the service disruption.
Updates will be posted as they become available.
The following schools are being affected by this issue:
- Columbus State University
USG Services Outage Survival Guide
A step-by-step guide to help you survive a USG Services outage
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USG Services Components
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USG Services Augusta University Financials
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Augusta University Financials
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Augusta Health eShop
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AUFPLAY
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USG Services Data Warehouse and Business Intelligence
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Data Warehouse and Business Intelligence - Issues Reported
Started 25 Oct 2024 20:14:30 (4 months ago), still ongoing
Major Incident
Investigating
Data Warehouse and Business Intelligence
Information Technology Services (ITS) is experiencing an outage affecting access to some services including Data Warehouse and Business Intelligence. Affected users may be experiencing problems with access to these services. Updates will be posted here as they become available.
The following applications will not be available:
- Cognos Business Intelligence & Reporting Application
- APEX Data Collection Application
- Degrees & Majors Authorized
- HS/FICE Translation
- External Site Codes
- Oracle Database
USG Services GA DOE K-12 Network
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Multi-Site DOE Outage Reported - DOE K-12
Started 20 Feb 2025 16:17:15 (3 hours ago), still ongoing
Major Incident
Identified
GA DOE K-12 Network
Network Support Services (NSS) is reporting a multi-site DOE outage. All sites have ATC as their last mile provider. ENA has been notified, and we are currently working with vendors to investigate the cause. There is no ETR at this time. Updates will be provided when possible.
Sites Affected:
- Camden County Schools
- Glynn County Schools
- McIntosh County Schools
USG Services GAfutures
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USG Services GALILEO - Georgia's Virtual Library
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GALILEO
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GIL
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GIL Express
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USG Services Georgia Archives
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ARCNAS
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Content Manager
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Finding Aids
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Historical Organizations Directory
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Virtual Vault
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USG Services GeorgiaBEST Banner Managed Services
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Abraham Baldwin Agricultural College
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Albany State University
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Atlanta Metropolitan State College
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Clayton State University
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College of Coastal Georgia
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Columbus State University
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Dalton State College
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East Georgia State College
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Fort Valley State University
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Georgia College and State University
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Georgia Gwinnett College
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Georgia Southern University
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Georgia Southwestern State University
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Gordon State College
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Middle Georgia State University
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Savannah State University
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South Georgia State College
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University of West Georgia
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Valdosta State University
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USG Services GeorgiaBEST Degree Works Managed Services
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Abraham Baldwin Agricultural College
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Albany State University
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Atlanta Metropolitan State College
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College of Coastal Georgia
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Columbus State University
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Dalton State College
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Fort Valley State University
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Georgia Gwinnett College
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Georgia Southwestern State University
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Middle Georgia State University
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Savannah State University
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South Georgia State College
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USG Services GeorgiaFIRST Financials
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GeorgiaFIRST PeopleSoft Financials
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GeorgiaFIRST Marketplace
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FPLAY
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TeamMate Audit Management System
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GeorgiaFIRST Marketplace UIT
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USG Services Georgia ONmyLINE
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USG Services GeorgiaVIEW Online Learning
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GeorgiaVIEW Online Learning Environment (QPROD)
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GeorgiaVIEW Online Learning Environment (XPROD)
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Augusta University
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Georgia Southern University
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Albany State University (QPROD)
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Atlanta Metropolitan State College (QPROD)
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Georgia College and State University (QPROD)
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Georgia Gwinnett College (QPROD)
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Georgia Highlands College (QPROD)
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Gordon State College (QPROD)
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Kennesaw State University (QPROD)
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Savannah State University (QPROD)
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South Georgia State College (QPROD)
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University of Georgia (QPROD)
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USG Training Initiatives (QPROD)
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GeorgiaVIEW Community (QPROD)
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Abraham Baldwin Agricultural College (XPROD)
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Clayton State University (XPROD)
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College of Coastal Georgia (XPROD)
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Columbus State University (XPROD)
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GeorgiaVIEW SSO Access Issues Reported - Columbus State University
Started 18 Feb 2025 16:22:01 (2 days ago), resolved 20 Feb 2025 14:17:20 (5 hours ago)
Minor Incident
Resolved
Columbus State University (XPROD)
Information Technology Services (ITS) is reporting an SSO login outage affecting Columbus State University. Columbus State University is investigating the root cause of the service disruption.
Updates will be posted as they become available.
The following schools are being affected by this issue:
- Columbus State University
Competency Based Education (XPROD)
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Dalton State College (XPROD)
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East Georgia State College (XPROD)
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Fort Valley State University (XPROD)
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Georgia Online Virtual Instruction Enterprise Wide (GoVIEW) (XPROD)
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Georgia Southwestern State University (XPROD)
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Georgia State University (XPROD)
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Middle Georgia State University (XPROD)
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University of North Georgia (XPROD)
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University of West Georgia (XPROD)
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USG Human Resources Office of Organizational Development (XPROD)
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USG Strategic Initiatives (SREB, RESA, AMAC, OUTREACH Best Practices) (XPROD)
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Valdosta State University (XPROD)
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USG Services Internal USO Services
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FS1 File Sharing Service
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USO BoardEffect
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USO Email and Calendar
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USO SharePoint / OneDrive
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USO SSO
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USO Teams
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USO Telephone System
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USO VPN
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USO Corporate Applications
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USO Conference Rooms/Classrooms
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USG Services MOVEit Managed File Transfer
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USG Services OneUSG Connect
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OneUSG Connect – Database
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OneUSG Connect – Core Practitioner
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OneUSG Connect – Employee and Manager Self-Service
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OneUSG Connect – Benefits: Alight
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OneUSG Connect – Benefits: Retirement @ Work
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OneUSG Connect – HPLAY
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OneUSG Connect - HPRE
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OneUSG Connect- Careers Applicant Access
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OneUSG Connect – HTRN
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OneUSG Connect - TCP Time Clocks
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USG Services PeachNet Cloud Services
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PeachNet Virtual Data Center
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PeachNet Cloud Backup
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USG Services PeachNet Network
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Abraham Baldwin Agricultural College
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Albany State University
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Apogee
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Atlanta Metropolitan State College
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Augusta University
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Clayton State University
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College of Coastal Georgia
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Columbus State University
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Dalton State College
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East Georgia State College
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Fort Valley State University
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Georgia Archives
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Georgia College & State University
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Georgia Department of Audits
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Georgia Department of Transportation
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Georgia Gwinnett College
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Georgia Highlands College
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Georgia Institute of Technology
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Georgia Law Reapportionment Office
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Georgia Public Library Service
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Georgia Southern University
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Georgia Southwestern State University
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Georgia State University
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Georgia Student Finance Commission
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Gordon State College
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Kennesaw State University
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Middle Georgia State University
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Savannah State University
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South Georgia State College
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University of Georgia
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University of North Georgia
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University of West Georgia
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ITS Data Center (DB300)
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UGA Data Center (Boyd)
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USO Athens Office
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USO Atlanta Office
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USO Georgia Film Academy
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USO Shared Services Center
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Valdosta State University
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USG Services ServiceNow
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USG Services USG Identity Proxy
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USG Services USG Status Page
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USG Services USG Technology Store
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USG Services USO Cybersecurity Alerts
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USG Services Web Services (www.usg.edu)
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