USG Services Status
Real-time updates of USG Services issues and outages
USG Services status is Minor Service Outage
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USG Services Data Warehouse and Business Intelligence
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USG Services GA DOE K-12 Network
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OneUSG Connect - HPRE
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University of Georgia
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Last updated 1 minute ago from official status page. Learn more
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Active Incidents
Multi-Site DOE Outage - Comcast Last Mile
Started 12 Nov 2024 16:07:58 (9 days ago), still ongoing
Major Incident
Investigating
GA DOE K-12 Network
Network Support Services (NSS) is reporting a multi-site DOE outage. Several sites are experiencing network flapping at this time. All sites have Comcast as their last mile provider. ENA has been notified and is currently working with vendors to investigate the cause. There is no ETR currently. Updates will be provided when possible.
Sites Affected:
DOE K-12
Data Warehouse and Business Intelligence - Issues Reported
Started 25 Oct 2024 20:14:30 (27 days ago), still ongoing
Major Incident
Investigating
Data Warehouse and Business Intelligence
Information Technology Services (ITS) is experiencing an outage affecting access to some services including Data Warehouse and Business Intelligence. Affected users may be experiencing problems with access to these services. Updates will be posted here as they become available.
The following applications will not be available:
- Cognos Business Intelligence & Reporting Application
- APEX Data Collection Application
- Degrees & Majors Authorized
- HS/FICE Translation
- External Site Codes
- Oracle Database
Recently Resolved Incidents
Circuit Outage - Rock Eagle 4-H Center (ROCE)
Started 18 Nov 2024 18:27:06 (3 days ago), resolved 20 Nov 2024 13:38:03 (19 hours ago)
Major Incident
Resolved
University of Georgia
Information Technology Services (ITS) is reporting a circuit outage affecting Rock Eagle 4-H Center (ROCE). Affected users may be experiencing problems with access to the internet. Updates will be posted here as they become available.
USG Services Outage Survival Guide
A step-by-step guide to help you survive a USG Services outage
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USG Services Components
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USG Services Augusta University Financials
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Augusta University Financials
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Augusta Health eShop
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AUFPLAY
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USG Services Data Warehouse and Business Intelligence
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Data Warehouse and Business Intelligence - Issues Reported
Started 25 Oct 2024 20:14:30 (27 days ago), still ongoing
Major Incident
Investigating
Data Warehouse and Business Intelligence
Information Technology Services (ITS) is experiencing an outage affecting access to some services including Data Warehouse and Business Intelligence. Affected users may be experiencing problems with access to these services. Updates will be posted here as they become available.
The following applications will not be available:
- Cognos Business Intelligence & Reporting Application
- APEX Data Collection Application
- Degrees & Majors Authorized
- HS/FICE Translation
- External Site Codes
- Oracle Database
USG Services GA DOE K-12 Network
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Multi-Site DOE Outage - Comcast Last Mile
Started 12 Nov 2024 16:07:58 (9 days ago), still ongoing
Major Incident
Investigating
GA DOE K-12 Network
Network Support Services (NSS) is reporting a multi-site DOE outage. Several sites are experiencing network flapping at this time. All sites have Comcast as their last mile provider. ENA has been notified and is currently working with vendors to investigate the cause. There is no ETR currently. Updates will be provided when possible.
Sites Affected:
DOE K-12
USG Services GAfutures
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USG Services GALILEO - Georgia's Virtual Library
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GALILEO
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GIL
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GIL Express
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USG Services Georgia Archives
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ARCNAS
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Content Manager
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Finding Aids
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Historical Organizations Directory
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Virtual Vault
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USG Services GeorgiaBEST Banner Managed Services
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Abraham Baldwin Agricultural College
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Albany State University
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Atlanta Metropolitan State College
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Clayton State University
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College of Coastal Georgia
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Columbus State University
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Dalton State College
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East Georgia State College
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Fort Valley State University
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Georgia College and State University
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Georgia Gwinnett College
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Georgia Southern University
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Georgia Southwestern State University
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Gordon State College
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Middle Georgia State University
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Savannah State University
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South Georgia State College
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University of West Georgia
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Valdosta State University
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USG Services GeorgiaBEST Degree Works Managed Services
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Abraham Baldwin Agricultural College
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Albany State University
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Atlanta Metropolitan State College
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College of Coastal Georgia
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Columbus State University
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Dalton State College
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Fort Valley State University
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Georgia Gwinnett College
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Georgia Southwestern State University
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Middle Georgia State University
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Savannah State University
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South Georgia State College
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USG Services GeorgiaFIRST Financials
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GeorgiaFIRST PeopleSoft Financials
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GeorgiaFIRST Marketplace
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FPLAY
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TeamMate Audit Management System
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GeorgiaFIRST Marketplace UIT
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USG Services Georgia ONmyLINE
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USG Services GeorgiaVIEW Online Learning
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GeorgiaVIEW Online Learning Environment (QPROD)
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GeorgiaVIEW Online Learning Environment (XPROD)
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Augusta University
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Georgia Southern University
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Albany State University (QPROD)
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Atlanta Metropolitan State College (QPROD)
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Georgia College and State University (QPROD)
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Georgia Gwinnett College (QPROD)
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Georgia Highlands College (QPROD)
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Gordon State College (QPROD)
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Kennesaw State University (QPROD)
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Savannah State University (QPROD)
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South Georgia State College (QPROD)
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University of Georgia (QPROD)
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USG Training Initiatives (QPROD)
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GeorgiaVIEW Community (QPROD)
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Abraham Baldwin Agricultural College (XPROD)
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Clayton State University (XPROD)
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College of Coastal Georgia (XPROD)
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Columbus State University (XPROD)
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Competency Based Education (XPROD)
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Dalton State College (XPROD)
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East Georgia State College (XPROD)
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Fort Valley State University (XPROD)
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Georgia Online Virtual Instruction Enterprise Wide (GoVIEW) (XPROD)
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Georgia Southwestern State University (XPROD)
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Georgia State University (XPROD)
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Middle Georgia State University (XPROD)
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University of North Georgia (XPROD)
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University of West Georgia (XPROD)
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USG Human Resources Office of Organizational Development (XPROD)
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USG Strategic Initiatives (SREB, RESA, AMAC, OUTREACH Best Practices) (XPROD)
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Valdosta State University (XPROD)
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USG Services INGRESS Registration Sharing System
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USG Services Internal USO Services
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FS1 File Sharing Service
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USO BoardEffect
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USO Email and Calendar
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USO SharePoint / OneDrive
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USO SSO
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USO Teams
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USO Telephone System
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USO VPN
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USO Corporate Applications
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USO Conference Rooms/Classrooms
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USG Services MOVEit Managed File Transfer
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USG Services OneUSG Connect
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OneUSG Connect – Database
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OneUSG Connect – Core Practitioner
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OneUSG Connect – Employee and Manager Self-Service
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OneUSG Connect – Benefits: Alight
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OneUSG Connect – Benefits: Retirement @ Work
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OneUSG Connect – HPLAY
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OneUSG Connect - HPRE
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OneUSG Connect- Careers Applicant Access
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OneUSG Connect – HTRN
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OneUSG Connect - TCP Time Clocks
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USG Services PeachNet Cloud Services
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PeachNet Virtual Data Center
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PeachNet Cloud Backup
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USG Services PeachNet Network
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Abraham Baldwin Agricultural College
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Albany State University
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Apogee
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Atlanta Metropolitan State College
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Augusta University
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Clayton State University
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College of Coastal Georgia
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Columbus State University
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Dalton State College
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East Georgia State College
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Fort Valley State University
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Georgia Archives
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Georgia College & State University
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Georgia Department of Audits
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Georgia Department of Transportation
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Georgia Gwinnett College
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Georgia Highlands College
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Georgia Institute of Technology
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Georgia Law Reapportionment Office
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Georgia Public Library Service
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Georgia Southern University
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Georgia Southwestern State University
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Georgia State University
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Georgia Student Finance Commission
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Gordon State College
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Kennesaw State University
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Middle Georgia State University
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Savannah State University
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South Georgia State College
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University of Georgia
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Circuit Outage - Rock Eagle 4-H Center (ROCE)
Started 18 Nov 2024 18:27:06 (3 days ago), resolved 20 Nov 2024 13:38:03 (19 hours ago)
Major Incident
Resolved
University of Georgia
Information Technology Services (ITS) is reporting a circuit outage affecting Rock Eagle 4-H Center (ROCE). Affected users may be experiencing problems with access to the internet. Updates will be posted here as they become available.
University of North Georgia
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University of West Georgia
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ITS Data Center (DB300)
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UGA Data Center (Boyd)
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USO Athens Office
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USO Atlanta Office
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USO Shared Services Center
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Valdosta State University
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USG Services ServiceNow
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USG Services USG Identity Proxy
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USG Services USG Status Page
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USG Services USG Technology Store
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USG Services USO Cybersecurity Alerts
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USG Services Web Services (www.usg.edu)
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USG Services Alternatives
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Washington University - IT Clinical
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S-Fax
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Vendor Service Degradation: SFax
Started 19 Nov 2024 19:50:33 (2 days ago), still ongoing
Minor Incident
Investigating
S-Fax
SFax is currently experiencing a degradation of service resulting in delayed delivery of faxes to/from SFax.
No ETA has been provided by the vendor.
See all
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DoIT Network, Phones and TV
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Wired
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Network Outage
Started 20 Nov 2024 14:05:53 (19 hours ago), still ongoing
Minor Incident
Investigating
Wired
We are currently investigating this issue.
See all
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OIT Services Other IT Services
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See all
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Mon 18
Tue 19
Wed 20
now
Thu 14
Fri 15
Sat 16
Sun 17
Mon 18
Tue 19
Wed 20
now
