Washington University - IT Status
Real-time updates of Washington University - IT issues and outages
Washington University - IT status is Under Maintenance
ServiceNow
Wireless Network Services
Wired Network Services
Washington University - IT Security
Identity Management System (IDM Wustl Key)
Washington University - IT Facilities - Power, Water, Etc
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Active Incidents
No active incidents
Recently Resolved Incidents
WashU IT is investigating an issue with the legacy ServiceNow application (https://one.washu.edu/launch-task/all/servicenow-041431?terms=service) which is still being used by some groups. An issue with user permissions caused some users to experience a log out loop when trying to sign into the site with their WashU key. User access has been manually restored while investigation continues into root cause.
Teams are working to resolve the issue. Please call 314-933-3333 if you have any questions. We appreciate your patience as we work to restore service.
WashU IT is investigating an issue with Knight Center network access for certain devices (especially recording devices). The issue is likely related to a firewall configuration change on 8/5.
Teams are working to resolve the issue. Please call 314-933-3333 if you have any questions. We appreciate your patience as we work to restore service.
Service Outage: WashU IT is aware of an outage of Ameren Services at Multiple Danforth Buildings.
Ameren has confirmed the issue and has provided an estimated time of resolution at 9:15 AM.
We appreciate your patience as Ameren works to restore service.
Washington University - IT Outage Survival Guide
Washington University - IT Components
Washington University - IT School IT
Arts & Sciences
Brown School of Social Work
Law
McKelvey School of Engineering
Vended Applications
Medical School
Olin Business School
Public Health
Washington University - IT Administrative & Enterprise Systems
ARCH - University Advancement SalesForce
HR Information Systems
Reporting (Cognos, PowerBI, Tableau)
Student Information System (SIS)
Marketplace
Vended Applications
Workday
RMS
SUBS Awards
Bear Bucks
Autosys (Batch job processing)
Confluence
Archibus
Mulesoft
Washington University - IT BJC Devices and Services
BJC Network Connectivity
BJC Clinical Applications
BJC Pharmacy Systems
BJC Telephony and Fax
BJC Handheld Supply Scanners (ATPAR)
BJC Administrative Systems
Washington University - IT Clinical Applications
EPIC
Vended Applications
Clinical Websites
Credit Card and Payment Processing
S-Fax
ECV (Enterprise Client Virtualization)
Washington University - IT Public Cloud Platforms
GCP (Google Cloud Platform)
Adobe Creative Cloud
AWS (Amazon Web Services)
Microsoft Azure
Washington University - IT Communications & Collaboration
Office 365
Microsoft Teams
Emma
Zoom
Box File Storage System
WUSTL Connect
Washington University - IT Computing and Printing
E-Fax
PaperCut Printing
WashU IT Cloud Storage
Azure Hosted Infrastructure
WashU IT Cloud Computing
Desktop Computing
File Services
Washington University - IT IT Management
Washington University - IT IT Infrastructure Components
Software Licensing
ServiceNow
WashU IT is investigating an issue with the legacy ServiceNow application (https://one.washu.edu/launch-task/all/servicenow-041431?terms=service) which is still being used by some groups. An issue with user permissions caused some users to experience a log out loop when trying to sign into the site with their WashU key. User access has been manually restored while investigation continues into root cause.
Teams are working to resolve the issue. Please call 314-933-3333 if you have any questions. We appreciate your patience as we work to restore service.
Splunk
ConnectAdmin
JAMF Apple Device Management System
Active Directory
Washington University - IT Network & Connectivity
Internet
Internet 2
Phone
VPN
Wireless Network Services
WashU IT is investigating an issue with Knight Center network access for certain devices (especially recording devices). The issue is likely related to a firewall configuration change on 8/5.
Teams are working to resolve the issue. Please call 314-933-3333 if you have any questions. We appreciate your patience as we work to restore service.
Washington University Research Network (WURN)
Vendor Services (Spectrum, AT&T, etc.)
Wired Network Services
WashU IT is investigating an issue with Knight Center network access for certain devices (especially recording devices). The issue is likely related to a firewall configuration change on 8/5.
Teams are working to resolve the issue. Please call 314-933-3333 if you have any questions. We appreciate your patience as we work to restore service.
Washington University - IT Research
Research Compute
Research Storage
myIRB
RMS (Research Management System)
Washington University - IT Security
Identity Management System (IDM Wustl Key)
Spam Filter
Duo Two-Factor Authentication
Digital Guardian
CyberArk
Washington University - IT Teaching & Learning
Canvas
Learn@Work
Kaltura
Curriculum Management Applications
EMS (Event Management System)
Washington University - IT University Websites
WashU IT Hosted Websites
Externally Hosted Websites
Washington University - IT Vendor Service
Washington University - IT Facilities - Power, Water, Etc
Service Outage: WashU IT is aware of an outage of Ameren Services at Multiple Danforth Buildings.
Ameren has confirmed the issue and has provided an estimated time of resolution at 9:15 AM.
We appreciate your patience as Ameren works to restore service.