Washington University - IT Status: check for Washington University - IT outages and issues

Washington University - IT status is Operational

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Zoom

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Wireless Network Services

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Washington University - IT Vendor Service

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See all 98 Washington University - IT components

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Active Incidents

Service Outage: Zoom Intermittent Performance Issues

Started 22 Jun 2026 14:47:30 (6 days ago), resolved 22 Jun 2026 14:49:10 (6 days ago)

Minor Incident

Postmortem

Zoom

WashU IT is investigating an issue with Zoom in which users experience slow performance and errors.

Teams are working to resolve the issue. Please call 314-933-3333 if you have any questions. We appreciate your patience as we work to restore service.

See all updates

Recently Resolved Incidents

Service Outage - High Severity: Wireless Network Connectivity

Started 25 Jun 2026 15:02:44 (3 days ago), resolved 26 Jun 2026 20:51:42 (2 days ago)

Critical Incident

Resolved

Wireless Network Services

WashU IT is investigating reports of wireless network connectivity issues at multiple locations, possibly related to a recent change related to certificates.

Teams are working to resolve the issue. Please call 314-933-3333 if you have any questions. We appreciate your patience as we work to restore service.

See all updates

Vendor Service Advisory: Verizon to AT&T Public Call Routing Issue

Started 21 Jun 2026 02:43:35 (8 days ago), resolved 22 Jun 2026 20:50:30 (6 days ago)

Major Incident

Resolved

Vendor Service

WashU IT is aware of an issue in the Verizon phone network that is affecting inbound calls from Verizon to AT&T.

The issue is not specific to WashU or WashU accounts or infrastructure.

Engineers are aware of the issue and are monitoring the situation.

See all updates

Washington University - IT Outage Survival Guide

A step-by-step guide to help you survive a Washington University - IT outage

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Washington University - IT Components

Washington University - IT

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Washington University - IT School IT

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Arts & Sciences

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Brown School of Social Work

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Law

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Vended Applications

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McKelvey School of Engineering

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Medical School

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Olin Business School

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Public Health

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Washington University - IT Administrative & Enterprise Systems

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ARCH - University Advancement SalesForce

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Reporting (Cognos, PowerBI, Tableau)

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Student Information System (SIS)

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Marketplace

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Vended Applications

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Workday

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SUBS Awards

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Bear Bucks

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RMS

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Autosys (Batch job processing)

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Confluence

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Archibus

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Mulesoft

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Washington University - IT BJC Devices and Services

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BJC Network Connectivity

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BJC Clinical Applications

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BJC Pharmacy Systems

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BJC Telephony and Fax

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BJC Handheld Supply Scanners (ATPAR)

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BJC Administrative Systems

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Washington University - IT Clinical Applications

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EPIC

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Vended Applications

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Clinical Websites

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Credit Card and Payment Processing

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S-Fax

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ECV (Enterprise Client Virtualization)

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Washington University - IT Public Cloud Platforms

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GCP (Google Cloud Platform)

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Adobe Creative Cloud

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AWS (Amazon Web Services)

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Microsoft Azure

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Washington University - IT Communications & Collaboration

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Email

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Office 365

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Microsoft Teams

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Emma

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Zoom

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Service Outage: Zoom Intermittent Performance Issues

Started 22 Jun 2026 14:47:30 (6 days ago), resolved 22 Jun 2026 14:49:10 (6 days ago)

Minor Incident

Postmortem

Zoom

WashU IT is investigating an issue with Zoom in which users experience slow performance and errors.

Teams are working to resolve the issue. Please call 314-933-3333 if you have any questions. We appreciate your patience as we work to restore service.

See all updates

Box File Storage System

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WUSTL Connect

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Washington University - IT Computing and Printing

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E-Fax

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PaperCut Printing

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WashU IT Cloud Storage

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Azure Hosted Infrastructure

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WashU IT Cloud Computing

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Desktop Computing

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File Services

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Washington University - IT IT Management

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Software Licensing

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Washington University - IT IT Infrastructure Components

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ServiceNow

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Splunk

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ConnectAdmin

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JAMF Apple Device Management System

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Active Directory

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Washington University - IT Network & Connectivity

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Internet

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Internet 2

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Phone

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VPN

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Wireless Network Services

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Service Outage - High Severity: Wireless Network Connectivity

Started 25 Jun 2026 15:02:44 (3 days ago), resolved 26 Jun 2026 20:51:42 (2 days ago)

Critical Incident

Resolved

Wireless Network Services

WashU IT is investigating reports of wireless network connectivity issues at multiple locations, possibly related to a recent change related to certificates.

Teams are working to resolve the issue. Please call 314-933-3333 if you have any questions. We appreciate your patience as we work to restore service.

See all updates

Washington University Research Network (WURN)

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Vendor Services (Spectrum, AT&T, etc.)

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Wired Network Services

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Washington University - IT Research

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Research Compute

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Research Storage

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myIRB

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RMS (Research Management System)

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Washington University - IT Security

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Identity Management System (IDM Wustl Key)

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Spam Filter

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Duo Two-Factor Authentication

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Digital Guardian

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CyberArk

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Washington University - IT Teaching & Learning

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Canvas

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Learn@Work

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Kaltura

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Curriculum Management Applications

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EMS (Event Management System)

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Washington University - IT University Websites

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WashU IT Hosted Websites

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Externally Hosted Websites

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Washington University - IT Vendor Service

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Vendor Service Advisory: Verizon to AT&T Public Call Routing Issue

Started 21 Jun 2026 02:43:35 (8 days ago), resolved 22 Jun 2026 20:50:30 (6 days ago)

Major Incident

Resolved

Vendor Service

WashU IT is aware of an issue in the Verizon phone network that is affecting inbound calls from Verizon to AT&T.

The issue is not specific to WashU or WashU accounts or infrastructure.

Engineers are aware of the issue and are monitoring the situation.

See all updates

Washington University - IT Facilities - Power, Water, Etc

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Washington University - IT Alternatives

USG Services

Campus Technology Services

SeattleU IT Services

EMPIST

DoIT

OIT Services

Deft

MSU Denver ITS

Commonly Used Together

Lightspeed Systems

SchoolMessenger

Kajeet

Digistorm

Airtame

Finalsite

National Student Clearinghouse

CCA

University of South Australia

Brown University

True IP Solutions

Illustrative Mathematics

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