Washington University - IT Status
Real-time updates of Washington University - IT issues and outages
Washington University - IT status is Operational
Mulesoft
ECV (Enterprise Client Virtualization)
Wired Network Services
Washington University - IT Facilities - Power, Water, Etc
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Active Incidents
No active incidents
Recently Resolved Incidents
WashU IT is investigating alerts for a large number of Danforth campus devices which appear to have briefly lost network connectivity. Many devices have already recovered, but some are intermittent or have not come back online. Technical teams and Facilities are working to verify what the actual impact is and will provide additional details in another update.
Teams are working to resolve the issue. Please call 314-933-3333 if you have any questions. We appreciate your patience as we work to restore service.
WashU IT is investigating an issue with alumni access to email. Around 1900 alumni users had their accounts deactivated on 5/16 via an automated process. The issue was identified today (5/18) and technical teams are working to restore their accounts. Current estimate for restoration is approximately 12:30pm.
Teams are working to resolve the issue. Please call 314-933-3333 if you have any questions. We appreciate your patience as we work to restore service.
WashU IT is investigating reports of ECV login issues (may be reported as Epic login issues). We are engaging BJC technical teams for additional assistance.
Teams are working to resolve the issue. Please call 314-933-3333 if you have any questions. We appreciate your patience as we work to restore service.
WashU IT is investigating Autosys error messages which indicate an issue with Mulesoft. Additional details are still being gathered.
Teams are working to resolve the issue. Please call 314-933-3333 if you have any questions. We appreciate your patience as we work to restore service.
Washington University - IT Outage Survival Guide
Washington University - IT Components
Washington University - IT School IT
Arts & Sciences
Brown School of Social Work
Law
McKelvey School of Engineering
Vended Applications
Medical School
Olin Business School
Public Health
Washington University - IT Administrative & Enterprise Systems
ARCH - University Advancement SalesForce
Reporting (Cognos, PowerBI, Tableau)
Student Information System (SIS)
Marketplace
Vended Applications
Workday
SUBS Awards
RMS
Bear Bucks
Autosys (Batch job processing)
Confluence
Archibus
Mulesoft
WashU IT is investigating Autosys error messages which indicate an issue with Mulesoft. Additional details are still being gathered.
Teams are working to resolve the issue. Please call 314-933-3333 if you have any questions. We appreciate your patience as we work to restore service.
Washington University - IT BJC Devices and Services
BJC Network Connectivity
BJC Clinical Applications
BJC Pharmacy Systems
BJC Telephony and Fax
BJC Handheld Supply Scanners (ATPAR)
BJC Administrative Systems
Washington University - IT Clinical Applications
EPIC
Vended Applications
Clinical Websites
Credit Card and Payment Processing
S-Fax
ECV (Enterprise Client Virtualization)
WashU IT is investigating reports of ECV login issues (may be reported as Epic login issues). We are engaging BJC technical teams for additional assistance.
Teams are working to resolve the issue. Please call 314-933-3333 if you have any questions. We appreciate your patience as we work to restore service.
Washington University - IT Public Cloud Platforms
GCP (Google Cloud Platform)
Adobe Creative Cloud
AWS (Amazon Web Services)
Microsoft Azure
Washington University - IT Communications & Collaboration
WashU IT is investigating an issue with alumni access to email. Around 1900 alumni users had their accounts deactivated on 5/16 via an automated process. The issue was identified today (5/18) and technical teams are working to restore their accounts. Current estimate for restoration is approximately 12:30pm.
Teams are working to resolve the issue. Please call 314-933-3333 if you have any questions. We appreciate your patience as we work to restore service.
Office 365
Microsoft Teams
Emma
Zoom
Box File Storage System
WUSTL Connect
Washington University - IT Computing and Printing
E-Fax
PaperCut Printing
WashU IT Cloud Storage
Azure Hosted Infrastructure
WashU IT Cloud Computing
Desktop Computing
File Services
Washington University - IT IT Management
Software Licensing
Washington University - IT IT Infrastructure Components
ServiceNow
Splunk
ConnectAdmin
JAMF Apple Device Management System
Active Directory
Washington University - IT Network & Connectivity
Internet
Internet 2
Phone
VPN
Wireless Network Services
Washington University Research Network (WURN)
Vendor Services (Spectrum, AT&T, etc.)
Wired Network Services
WashU IT is investigating alerts for a large number of Danforth campus devices which appear to have briefly lost network connectivity. Many devices have already recovered, but some are intermittent or have not come back online. Technical teams and Facilities are working to verify what the actual impact is and will provide additional details in another update.
Teams are working to resolve the issue. Please call 314-933-3333 if you have any questions. We appreciate your patience as we work to restore service.
Washington University - IT Research
Research Compute
Research Storage
myIRB
RMS (Research Management System)
Washington University - IT Security
Identity Management System (IDM Wustl Key)
Spam Filter
Duo Two-Factor Authentication
Digital Guardian
CyberArk
Washington University - IT Teaching & Learning
Canvas
Learn@Work
Kaltura
Curriculum Management Applications
EMS (Event Management System)
Washington University - IT University Websites
WashU IT Hosted Websites
Externally Hosted Websites
Washington University - IT Vendor Service
Washington University - IT Facilities - Power, Water, Etc
WashU IT is investigating alerts for a large number of Danforth campus devices which appear to have briefly lost network connectivity. Many devices have already recovered, but some are intermittent or have not come back online. Technical teams and Facilities are working to verify what the actual impact is and will provide additional details in another update.
Teams are working to resolve the issue. Please call 314-933-3333 if you have any questions. We appreciate your patience as we work to restore service.