Washington University - IT Status: check for Washington University - IT outages and issues

Washington University - IT status is Operational

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VPN

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Identity Management System (IDM Wustl Key)

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See all 98 Washington University - IT components

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Active Incidents

No active incidents

Recently Resolved Incidents

Investigating Intermittent Service Errors

Started 14 Nov 2025 19:01:55 (2 days ago), resolved 14 Nov 2025 19:50:20 (2 days ago)

Incident without Impact

Resolved

Identity Management System (IDM Wustl Key)

WashU IT has received reports of alerts related to various applications having login errors.

Testing thus far suggests all services are currently working.

See all updates

Service Outage - High Severity: Netskope Configuration Affecting VPN and DUO

Started 14 Nov 2025 14:39:34 (2 days ago), resolved 14 Nov 2025 17:22:18 (2 days ago)

Critical Incident

Resolved

VPN

WashU IT is investigating reports that some remote users are experiencing error messages while trying to connect to VPN. Technical teams are investigating to determine if this could be a DUO issue or an actual VPN issue.

Teams are working to resolve the issue. Please call 314-933-3333 if you have any questions. We appreciate your patience as we work to restore service.

See all updates

Washington University - IT Outage Survival Guide

A step-by-step guide to help you survive a Washington University - IT outage

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Washington University - IT Components

Washington University - IT

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Washington University - IT School IT

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Arts & Sciences

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Brown School of Social Work

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Law

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Vended Applications

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McKelvey School of Engineering

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Medical School

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Olin Business School

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Public Health

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Washington University - IT Administrative & Enterprise Systems

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ARCH - University Advancement SalesForce

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Reporting (Cognos, PowerBI, Tableau)

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Student Information System (SIS)

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Marketplace

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Vended Applications

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Workday

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SUBS Awards

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Bear Bucks

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RMS

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Autosys (Batch job processing)

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Confluence

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Archibus

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Mulesoft

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Washington University - IT BJC Devices and Services

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BJC Network Connectivity

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BJC Clinical Applications

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BJC Pharmacy Systems

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BJC Telephony and Fax

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BJC Handheld Supply Scanners (ATPAR)

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BJC Administrative Systems

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Washington University - IT Clinical Applications

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EPIC

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Vended Applications

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Clinical Websites

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Credit Card and Payment Processing

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S-Fax

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ECV (Enterprise Client Virtualization)

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Washington University - IT Public Cloud Platforms

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GCP (Google Cloud Platform)

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Adobe Creative Cloud

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AWS (Amazon Web Services)

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Microsoft Azure

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Washington University - IT Communications & Collaboration

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Email

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Office 365

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Microsoft Teams

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Emma

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Zoom

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Box File Storage System

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WUSTL Connect

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Washington University - IT Computing and Printing

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E-Fax

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PaperCut Printing

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WashU IT Cloud Storage

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Azure Hosted Infrastructure

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WashU IT Cloud Computing

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Desktop Computing

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Washington University - IT IT Management

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File Services

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Software Licensing

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Washington University - IT IT Infrastructure Components

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ServiceNow

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Splunk

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ConnectAdmin

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JAMF Apple Device Management System

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Active Directory

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Washington University - IT Network & Connectivity

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Internet

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Internet 2

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VPN

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Service Outage - High Severity: Netskope Configuration Affecting VPN and DUO

Started 14 Nov 2025 14:39:34 (2 days ago), resolved 14 Nov 2025 17:22:18 (2 days ago)

Critical Incident

Resolved

VPN

WashU IT is investigating reports that some remote users are experiencing error messages while trying to connect to VPN. Technical teams are investigating to determine if this could be a DUO issue or an actual VPN issue.

Teams are working to resolve the issue. Please call 314-933-3333 if you have any questions. We appreciate your patience as we work to restore service.

See all updates

Wireless Network Services

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Washington University Research Network (WURN)

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Vendor Services (Spectrum, AT&T, etc.)

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Wired Network Services

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Washington University - IT Research

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Research Compute

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Research Storage

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myIRB

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RMS (Research Management System)

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Washington University - IT Security

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Identity Management System (IDM Wustl Key)

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Investigating Intermittent Service Errors

Started 14 Nov 2025 19:01:55 (2 days ago), resolved 14 Nov 2025 19:50:20 (2 days ago)

Incident without Impact

Resolved

Identity Management System (IDM Wustl Key)

WashU IT has received reports of alerts related to various applications having login errors.

Testing thus far suggests all services are currently working.

See all updates

Spam Filter

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Duo Two-Factor Authentication

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Digital Guardian

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CyberArk

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Washington University - IT Teaching & Learning

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Canvas

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Learn@Work

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Kaltura

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Curriculum Management Applications

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EMS (Event Management System)

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Washington University - IT University Websites

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WashU IT Hosted Websites

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Externally Hosted Websites

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Washington University - IT Vendor Service

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Washington University - IT Facilities

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Washington University - IT Alternatives

USG Services

Campus Technology Services

SeattleU IT Services

EMPIST

DoIT

OIT Services

Deft

MSU Denver ITS

Commonly Used Together

Lightspeed Systems

SchoolMessenger

Kajeet

Digistorm

Airtame

Finalsite

National Student Clearinghouse

CCA

University of South Australia

Brown University

True IP Solutions

Illustrative Mathematics