Washington University - IT Status: check for Washington University - IT outages and issues

Washington University - IT status is Operational

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WashU IT Hosted Websites

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Externally Hosted Websites

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See all 99 Washington University - IT components

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Active Incidents

No active incidents

Recently Resolved Incidents

Service Outage - High Severity: One.washu.edu Slow Login or Errors

Started 5 Oct 2026 17:16:34 (1 day ago), resolved 5 Oct 2026 22:01:50 (23 hours ago)

Major Incident

Resolved

Externally Hosted Websites

WashU IT is investigating reports that users are logging into one.washu.edu (one.wustl.edu) and either the login process is taking an abnormally long time, or they are receiving 504 Gateway Timeout error messages.

Teams are working to resolve the issue. Please call 314-933-3333 if you have any questions. We appreciate your patience as we work to restore service.

See all updates

Service Outage: REDCap HTTP errors

Started 2 Oct 2026 13:14:57 (4 days ago), resolved 2 Oct 2026 14:58:28 (4 days ago)

Major Incident

Resolved

WashU IT Hosted Websites

Washington University IT has identified an issue with REDCap (https://redcap.wustl.edu). This site is used for Informatics survey management.

Teams are working to resolve the issue. Please call 314-933-3333 if you have any questions. We appreciate your patience as we work to restore service.

See all updates

Washington University - IT Outage Survival Guide

A step-by-step guide to help you survive a Washington University - IT outage

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Washington University - IT Components

Washington University - IT

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Washington University - IT School IT

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Arts & Sciences

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Brown School of Social Work

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Law

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McKelvey School of Engineering

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Vended Applications

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Medical School

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Olin Business School

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Public Health

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Washington University - IT Administrative & Enterprise Systems

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ARCH - University Advancement SalesForce

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HR Information Systems

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Student Information System (SIS)

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Reporting (Cognos, PowerBI, Tableau)

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Marketplace

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Vended Applications

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Workday

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SUBS Awards

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RMS

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Bear Bucks

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Autosys (Batch job processing)

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Confluence

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Archibus

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Mulesoft

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Washington University - IT BJC Devices and Services

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BJC Network Connectivity

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BJC Clinical Applications

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BJC Pharmacy Systems

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BJC Telephony and Fax

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BJC Handheld Supply Scanners (ATPAR)

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BJC Administrative Systems

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Washington University - IT Clinical Applications

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EPIC

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Vended Applications

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Clinical Websites

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Credit Card and Payment Processing

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S-Fax

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ECV (Enterprise Client Virtualization)

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Washington University - IT Public Cloud Platforms

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GCP (Google Cloud Platform)

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Adobe Creative Cloud

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AWS (Amazon Web Services)

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Microsoft Azure

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Washington University - IT Communications & Collaboration

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Email

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Office 365

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Microsoft Teams

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Emma

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Zoom

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Box File Storage System

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WUSTL Connect

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Washington University - IT Computing and Printing

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E-Fax

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PaperCut Printing

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WashU IT Cloud Storage

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Azure Hosted Infrastructure

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WashU IT Cloud Computing

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File Services

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Desktop Computing

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Washington University - IT IT Management

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Washington University - IT IT Infrastructure Components

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Software Licensing

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ServiceNow

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Splunk

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ConnectAdmin

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JAMF Apple Device Management System

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Active Directory

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Washington University - IT Network & Connectivity

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Internet

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Internet 2

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Phone

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VPN

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Wireless Network Services

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Washington University Research Network (WURN)

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Vendor Services (Spectrum, AT&T, etc.)

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Wired Network Services

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Washington University - IT Research

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Research Compute

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Research Storage

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myIRB

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RMS (Research Management System)

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Washington University - IT Security

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Identity Management System (IDM WashU Key)

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Spam Filter

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Duo Two-Factor Authentication

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Digital Guardian

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CyberArk

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Washington University - IT Teaching & Learning

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Canvas

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Learn@Work

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Kaltura

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Curriculum Management Applications

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EMS (Event Management System)

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Washington University - IT University Websites

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WashU IT Hosted Websites

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Service Outage: REDCap HTTP errors

Started 2 Oct 2026 13:14:57 (4 days ago), resolved 2 Oct 2026 14:58:28 (4 days ago)

Major Incident

Resolved

WashU IT Hosted Websites

Washington University IT has identified an issue with REDCap (https://redcap.wustl.edu). This site is used for Informatics survey management.

Teams are working to resolve the issue. Please call 314-933-3333 if you have any questions. We appreciate your patience as we work to restore service.

See all updates

Externally Hosted Websites

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Service Outage - High Severity: One.washu.edu Slow Login or Errors

Started 5 Oct 2026 17:16:34 (1 day ago), resolved 5 Oct 2026 22:01:50 (23 hours ago)

Major Incident

Resolved

Externally Hosted Websites

WashU IT is investigating reports that users are logging into one.washu.edu (one.wustl.edu) and either the login process is taking an abnormally long time, or they are receiving 504 Gateway Timeout error messages.

Teams are working to resolve the issue. Please call 314-933-3333 if you have any questions. We appreciate your patience as we work to restore service.

See all updates

Washington University - IT Vendor Service

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Washington University - IT Facilities - Power, Water, Etc

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Washington University - IT Alternatives

USG Services

Campus Technology Services

SeattleU IT Services

EMPIST

DoIT

OIT Services

Deft

MSU Denver ITS

Commonly Used Together

Lightspeed Systems

SchoolMessenger

Kajeet

Digistorm

Airtame

Finalsite

National Student Clearinghouse

CCA

University of South Australia

Brown University

True IP Solutions

Illustrative Mathematics

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