Washington University - IT Status
Real-time updates of Washington University - IT issues and outages
Washington University - IT status is Operational
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Mulesoft
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Active Incidents
Service Outage: Mulesoft Integrations Failing
Started 2 Sep 2026 15:22:16 (3 days ago), resolved 2 Sep 2026 15:50:03 (3 days ago)
Critical Incident
Postmortem
Mulesoft
WashU IT is investigating an issue in which Mulesoft integrations are failing with authentication errors. While not visible to end users, this is affecting back-end processes that integrate with Workday.
Teams are working to resolve the issue. Please call 314-933-3333 if you have any questions. We appreciate your patience as we work to restore service.
Service Outage (Vendor) - High Severity: Spectrum Network Outage @ Multiple Sites
Started 1 Sep 2026 20:32:51 (4 days ago), resolved 2 Sep 2026 01:05:40 (4 days ago)
Critical Incident
Postmortem
Vendor Services (Spectrum, AT&T, etc.)
WashU IT has received reports of a Spectrum network outage which is affecting BJC West Physician's Buildings 1, 2 and 3. Other sites are also likely to be impacted, but details are still being investigated. A support case has been opened with Spectrum and they are dispatching a repair team this evening to resolve the issue.
Please call 314-933-3333 if you have any questions. We appreciate your patience as we work to restore service.
Recently Resolved Incidents
No recent incidents
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Washington University - IT Components
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Washington University - IT School IT
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Arts & Sciences
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Brown School of Social Work
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Law
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Vended Applications
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McKelvey School of Engineering
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Medical School
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Olin Business School
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Public Health
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Washington University - IT Administrative & Enterprise Systems
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ARCH - University Advancement SalesForce
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HR Information Systems
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Student Information System (SIS)
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Reporting (Cognos, PowerBI, Tableau)
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Marketplace
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Vended Applications
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Workday
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RMS
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SUBS Awards
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Bear Bucks
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Autosys (Batch job processing)
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Confluence
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Archibus
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Mulesoft
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Service Outage: Mulesoft Integrations Failing
Started 2 Sep 2026 15:22:16 (3 days ago), resolved 2 Sep 2026 15:50:03 (3 days ago)
Critical Incident
Postmortem
Mulesoft
WashU IT is investigating an issue in which Mulesoft integrations are failing with authentication errors. While not visible to end users, this is affecting back-end processes that integrate with Workday.
Teams are working to resolve the issue. Please call 314-933-3333 if you have any questions. We appreciate your patience as we work to restore service.
Washington University - IT BJC Devices and Services
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BJC Network Connectivity
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BJC Clinical Applications
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BJC Pharmacy Systems
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BJC Telephony and Fax
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BJC Handheld Supply Scanners (ATPAR)
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BJC Administrative Systems
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Washington University - IT Clinical Applications
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EPIC
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Vended Applications
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Clinical Websites
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Credit Card and Payment Processing
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S-Fax
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ECV (Enterprise Client Virtualization)
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Washington University - IT Public Cloud Platforms
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GCP (Google Cloud Platform)
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Adobe Creative Cloud
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AWS (Amazon Web Services)
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Microsoft Azure
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Washington University - IT Communications & Collaboration
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Office 365
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Microsoft Teams
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Emma
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Zoom
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Box File Storage System
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WUSTL Connect
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Washington University - IT Computing and Printing
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E-Fax
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PaperCut Printing
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WashU IT Cloud Storage
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Azure Hosted Infrastructure
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WashU IT Cloud Computing
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Desktop Computing
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File Services
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Washington University - IT IT Infrastructure Components
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Washington University - IT IT Management
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Software Licensing
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ServiceNow
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Splunk
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ConnectAdmin
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JAMF Apple Device Management System
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Active Directory
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Washington University - IT Network & Connectivity
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Internet
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Internet 2
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Phone
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VPN
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Wireless Network Services
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Washington University Research Network (WURN)
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Vendor Services (Spectrum, AT&T, etc.)
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Service Outage (Vendor) - High Severity: Spectrum Network Outage @ Multiple Sites
Started 1 Sep 2026 20:32:51 (4 days ago), resolved 2 Sep 2026 01:05:40 (4 days ago)
Critical Incident
Postmortem
Vendor Services (Spectrum, AT&T, etc.)
WashU IT has received reports of a Spectrum network outage which is affecting BJC West Physician's Buildings 1, 2 and 3. Other sites are also likely to be impacted, but details are still being investigated. A support case has been opened with Spectrum and they are dispatching a repair team this evening to resolve the issue.
Please call 314-933-3333 if you have any questions. We appreciate your patience as we work to restore service.
Wired Network Services
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Washington University - IT Research
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Research Compute
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Research Storage
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myIRB
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RMS (Research Management System)
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Washington University - IT Security
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Identity Management System (IDM WashU Key)
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Spam Filter
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Duo Two-Factor Authentication
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Digital Guardian
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CyberArk
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Washington University - IT Teaching & Learning
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Canvas
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Learn@Work
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Kaltura
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Curriculum Management Applications
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EMS (Event Management System)
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Washington University - IT University Websites
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WashU IT Hosted Websites
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Externally Hosted Websites
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Washington University - IT Vendor Service
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Washington University - IT Facilities - Power, Water, Etc
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Washington University - IT Alternatives
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