Washington University - IT Status
Real-time updates of Washington University - IT issues and outages
Washington University - IT status is Operational
Reporting (Cognos, PowerBI, Tableau)
BJC Network Connectivity
BJC Clinical Applications
WashU IT Hosted Websites
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Active Incidents
No active incidents
Recently Resolved Incidents
BJC has started a P1 call for East and West regions having network issues affecting multiple applications and services, including Epic, MyTime, Peoplesoft, ServiceNow, Enterprise Rx, and Teams. At this time we have not received reports of impact to WashU applications on WashU networks.
Teams are working to resolve the issue. Please call 314-933-3333 if you have any questions. We appreciate your patience as we work to restore service.
Washington University IT has identified an issue in a Data Warehouse integration to Azure that has resulted in stale data.
Teams have identified and corrected the issue and are working to update the data stores. Please call 314-933-3333 if you have any questions.
We appreciate your patience as we work to restore service.
BJC IT is investigating an issue with Cloverleaf in East Region. Due to a scheduled change last evening, Cloverleaf is not relaying documents between Onbase and Epic.
Teams are working to resolve the issue. Please call 314-933-3333 if you have any questions. We appreciate your patience as we work to restore service.
WashU IT previously opened a major incident for a certificate issue which affected the Dept of Medicine PNF site. That issue was resolved, but a related certificate issue has been found to be impacting some additional applications and services, or in some cases there is a high likelihood that they will be impacted in the near future. This major incident has been opened while technical teams go through each app or service and perform corrective actions to resolve the certificate issue. These are "container" applications and there should be little or no user impact from either the issue or the corrective actions.
The list of affected or potentially affected apps and services includes:
wugomgr-prod
wugoapi-prod
wudirmgr-prod
wudirapi-prod
capmgr-prod
capapi-prod
canvasegrades-prod
apscoresmgr-prod
apscoresapi-prod
bluemgr-prod
blueapi-prod
canvasmgr-prod
gradstufundingmgr-prod
gradstufundingapi-prod
subscriptionmgr-prod
subscriptionapi-prod
keystonesmartsearch-prod
Teams are working to resolve the issue. Please call 314-933-3333 if you have any questions. We appreciate your patience as we work to restore service.
WashU IT is investigating an issue with the Department of Medicine PNF site (https://pnf-dom.wustl.edu/). All users are being treated as not having access to the site, and are therefore seeing a logged out message after entering their credentials.
Teams are working to resolve the issue. Please call 314-933-3333 if you have any questions. We appreciate your patience as we work to restore service.
Washington University - IT Outage Survival Guide
Washington University - IT Components
Washington University - IT School IT
Arts & Sciences
Brown School of Social Work
Law
McKelvey School of Engineering
Vended Applications
Medical School
Olin Business School
Public Health
Washington University - IT Administrative & Enterprise Systems
ARCH - University Advancement SalesForce
Reporting (Cognos, PowerBI, Tableau)
Washington University IT has identified an issue in a Data Warehouse integration to Azure that has resulted in stale data.
Teams have identified and corrected the issue and are working to update the data stores. Please call 314-933-3333 if you have any questions.
We appreciate your patience as we work to restore service.
Marketplace
Student Information System (SIS)
Vended Applications
Workday
SUBS Awards
RMS
Bear Bucks
Autosys (Batch job processing)
Confluence
Archibus
Mulesoft
Washington University - IT BJC Devices and Services
BJC Network Connectivity
BJC has started a P1 call for East and West regions having network issues affecting multiple applications and services, including Epic, MyTime, Peoplesoft, ServiceNow, Enterprise Rx, and Teams. At this time we have not received reports of impact to WashU applications on WashU networks.
Teams are working to resolve the issue. Please call 314-933-3333 if you have any questions. We appreciate your patience as we work to restore service.
BJC Clinical Applications
BJC IT is investigating an issue with Cloverleaf in East Region. Due to a scheduled change last evening, Cloverleaf is not relaying documents between Onbase and Epic.
Teams are working to resolve the issue. Please call 314-933-3333 if you have any questions. We appreciate your patience as we work to restore service.
BJC Pharmacy Systems
BJC Telephony and Fax
BJC Handheld Supply Scanners (ATPAR)
BJC Administrative Systems
Washington University - IT Clinical Applications
EPIC
Vended Applications
Clinical Websites
Credit Card and Payment Processing
S-Fax
ECV (Enterprise Client Virtualization)
Washington University - IT Public Cloud Platforms
GCP (Google Cloud Platform)
Adobe Creative Cloud
AWS (Amazon Web Services)
Microsoft Azure
Washington University - IT Communications & Collaboration
Office 365
Microsoft Teams
Emma
Zoom
Box File Storage System
WUSTL Connect
Washington University - IT Computing and Printing
E-Fax
PaperCut Printing
WashU IT Cloud Storage
Azure Hosted Infrastructure
WashU IT Cloud Computing
Desktop Computing
File Services
Washington University - IT IT Management
Washington University - IT IT Infrastructure Components
Software Licensing
ServiceNow
Splunk
ConnectAdmin
JAMF Apple Device Management System
Active Directory
Washington University - IT Network & Connectivity
Internet
Internet 2
Phone
VPN
Wireless Network Services
Washington University Research Network (WURN)
Vendor Services (Spectrum, AT&T, etc.)
Wired Network Services
Washington University - IT Research
Research Compute
Research Storage
myIRB
RMS (Research Management System)
Washington University - IT Security
Identity Management System (IDM Wustl Key)
Spam Filter
Duo Two-Factor Authentication
Digital Guardian
CyberArk
Washington University - IT Teaching & Learning
Canvas
Learn@Work
Kaltura
Curriculum Management Applications
EMS (Event Management System)
Washington University - IT University Websites
WashU IT Hosted Websites
WashU IT is investigating an issue with the Department of Medicine PNF site (https://pnf-dom.wustl.edu/). All users are being treated as not having access to the site, and are therefore seeing a logged out message after entering their credentials.
Teams are working to resolve the issue. Please call 314-933-3333 if you have any questions. We appreciate your patience as we work to restore service.
WashU IT previously opened a major incident for a certificate issue which affected the Dept of Medicine PNF site. That issue was resolved, but a related certificate issue has been found to be impacting some additional applications and services, or in some cases there is a high likelihood that they will be impacted in the near future. This major incident has been opened while technical teams go through each app or service and perform corrective actions to resolve the certificate issue. These are "container" applications and there should be little or no user impact from either the issue or the corrective actions.
The list of affected or potentially affected apps and services includes:
wugomgr-prod
wugoapi-prod
wudirmgr-prod
wudirapi-prod
capmgr-prod
capapi-prod
canvasegrades-prod
apscoresmgr-prod
apscoresapi-prod
bluemgr-prod
blueapi-prod
canvasmgr-prod
gradstufundingmgr-prod
gradstufundingapi-prod
subscriptionmgr-prod
subscriptionapi-prod
keystonesmartsearch-prod
Teams are working to resolve the issue. Please call 314-933-3333 if you have any questions. We appreciate your patience as we work to restore service.