LuxSci status is Operational

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LuxSci Email Archival

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Active Incidents

No active incidents

Recently Resolved Incidents

Archival may have been temporarily disabled for some domains last night
Started 21 Oct 2025 13:57:48 (5 days ago), resolved 21 Oct 2025 13:57:48 (5 days ago)
Incident without Impact
Resolved
Email Archival

Due to a side effect of the Amazon Web Servers (AWS) outage from yesterday, some of LuxSci's customer domains may have had archival disabled for a short time frame. This occurred between 9:19pm ET and 2am ET.During this time email may not have been archived. The problem has been resolved and archival has been re-enabled on all domains that had it previous to this issue.

Bounces caused by Archival Service which uses Amazon Web Services
Started 20 Oct 2025 19:36:47 (6 days ago), resolved 20 Oct 2025 22:56:26 (6 days ago)
Incident without Impact
Resolved
Email Archival

Please be aware you may see bounces on your LuxSci account that are with respect to emails going to @us1.journaladdress.com.

These bounces are emails being sent to the Premium Archival Service. This service uses Amazon Web Service for some of it’s operations. Currently, Amazon is experiencing a world wide outage which is in turn causing these bounces.

Once Amazon comes back online, the bounces should stop coming in.

LuxSci Outage Survival Guide

A step-by-step guide to help you survive a LuxSci outage
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    LuxSci Components

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    LuxSci Network Infrastructure

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    LuxSci SecureForm

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    LuxSci Premium Email Filtering

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    LuxSci Email Archival

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    Archival may have been temporarily disabled for some domains last night
    Started 21 Oct 2025 13:57:48 (5 days ago), resolved 21 Oct 2025 13:57:48 (5 days ago)
    Incident without Impact
    Resolved
    Email Archival

    Due to a side effect of the Amazon Web Servers (AWS) outage from yesterday, some of LuxSci's customer domains may have had archival disabled for a short time frame. This occurred between 9:19pm ET and 2am ET.During this time email may not have been archived. The problem has been resolved and archival has been re-enabled on all domains that had it previous to this issue.

    Bounces caused by Archival Service which uses Amazon Web Services
    Started 20 Oct 2025 19:36:47 (6 days ago), resolved 20 Oct 2025 22:56:26 (6 days ago)
    Incident without Impact
    Resolved
    Email Archival

    Please be aware you may see bounces on your LuxSci account that are with respect to emails going to @us1.journaladdress.com.

    These bounces are emails being sent to the Premium Archival Service. This service uses Amazon Web Service for some of it’s operations. Currently, Amazon is experiencing a world wide outage which is in turn causing these bounces.

    Once Amazon comes back online, the bounces should stop coming in.

    LuxSci DNS

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    LuxSci Secure Marketing v2

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