Datto Status
Real-time updates of Datto issues and outages
Datto status is Minor Service Outage
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Datto RMM
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Zinfandel (US West)
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Datto SaaS Protection
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SaaS Protection Backups
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SaaS Protection Console Login
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SaaS Protection Seat Management
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SaaS Protection Client Onboarding
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Last updated 1 minute ago from official status page. Learn more
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Active Incidents
Datto SaaS Protection - Unable to access account or process backups/restores/exports on node 'cae1-bfyii-2130'
Started 13 Aug 2024 17:30:00 (9 months ago), still ongoing
Major Incident
Identified
SaaS Protection Backups
SaaS Protection Console Login
SaaS Protection Seat Management
SaaS Protection Client Onboarding
We are currently aware of a problem where some customers' accounts may not be accessible and backups/restores/exports are unable to process on node 'cae1-bfyii-2130'.
Our R&D team has identified the problem and is actively working toward a resolution.
Subscribe to receive up-to-date notifications on this issue by visiting status.kaseya.com.
Recently Resolved Incidents
No recent incidents
Datto Outage Survival Guide
A step-by-step guide to help you survive a Datto outage
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Datto Components
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Datto Login Services
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Datto Partner Portal
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Datto Autotask PSA
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Limited Release
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America East
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America West
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America West 3
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UK Limited Release (United Kingdom)
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UK (United Kingdom)
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EU1 (English Europe and Asia)
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Australia / New Zealand
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Australia / New Zealand 2
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German (Deutsch)
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Spanish (Español)
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Report Data Warehouse
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Datto Store
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Product Selector
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Check Out
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Make a Payment
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Subscription Management
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Purchase History
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Datto Phones
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Phone Portal (Contact Center)
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Support Phones
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Datto Help Center
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Ticket Entry
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Knowledge Articles
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Chat
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Datto BCDR
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Device Registration
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Device Checkin
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Backup
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Verification
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Off-Site Synchronization
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Recovery
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Remote Web
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Datto Backup for Microsoft Azure
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Device Registration
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Device Checkin
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Backup
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Verification
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Recovery
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New Agent Deployment
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Datto Endpoint Backup for PC
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Agent Registration
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Backup
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Verification
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Recovery
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Datto RMM
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Pinotage (EU1)
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Merlot (EU2)
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Zinfandel (US West)
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Concord (US East)
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Syrah (APAC)
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Vidal (US East)
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Datto Workplace
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AU5
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CA3
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EU2
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EU4
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EU7
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EU16
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US1
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US6
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US15
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Datto File Protection
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US8
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EU10
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EU11
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EU12
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AU14
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CA13
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US9
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US17
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Datto SaaS Protection
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SaaS Protection Backups
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Datto SaaS Protection - Unable to access account or process backups/restores/exports on node 'cae1-bfyii-2130'
Started 13 Aug 2024 17:30:00 (9 months ago), still ongoing
Major Incident
Identified
SaaS Protection Backups
SaaS Protection Console Login
SaaS Protection Seat Management
SaaS Protection Client Onboarding
We are currently aware of a problem where some customers' accounts may not be accessible and backups/restores/exports are unable to process on node 'cae1-bfyii-2130'.
Our R&D team has identified the problem and is actively working toward a resolution.
Subscribe to receive up-to-date notifications on this issue by visiting status.kaseya.com.
SaaS Protection Console Login
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Datto SaaS Protection - Unable to access account or process backups/restores/exports on node 'cae1-bfyii-2130'
Started 13 Aug 2024 17:30:00 (9 months ago), still ongoing
Major Incident
Identified
SaaS Protection Backups
SaaS Protection Console Login
SaaS Protection Seat Management
SaaS Protection Client Onboarding
We are currently aware of a problem where some customers' accounts may not be accessible and backups/restores/exports are unable to process on node 'cae1-bfyii-2130'.
Our R&D team has identified the problem and is actively working toward a resolution.
Subscribe to receive up-to-date notifications on this issue by visiting status.kaseya.com.
SaaS Protection Seat Management
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Tue 6
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now
Datto SaaS Protection - Unable to access account or process backups/restores/exports on node 'cae1-bfyii-2130'
Started 13 Aug 2024 17:30:00 (9 months ago), still ongoing
Major Incident
Identified
SaaS Protection Backups
SaaS Protection Console Login
SaaS Protection Seat Management
SaaS Protection Client Onboarding
We are currently aware of a problem where some customers' accounts may not be accessible and backups/restores/exports are unable to process on node 'cae1-bfyii-2130'.
Our R&D team has identified the problem and is actively working toward a resolution.
Subscribe to receive up-to-date notifications on this issue by visiting status.kaseya.com.
SaaS Protection Client Onboarding
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Datto SaaS Protection - Unable to access account or process backups/restores/exports on node 'cae1-bfyii-2130'
Started 13 Aug 2024 17:30:00 (9 months ago), still ongoing
Major Incident
Identified
SaaS Protection Backups
SaaS Protection Console Login
SaaS Protection Seat Management
SaaS Protection Client Onboarding
We are currently aware of a problem where some customers' accounts may not be accessible and backups/restores/exports are unable to process on node 'cae1-bfyii-2130'.
Our R&D team has identified the problem and is actively working toward a resolution.
Subscribe to receive up-to-date notifications on this issue by visiting status.kaseya.com.
Datto Networking
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Network Manager
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Routers
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Switches
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Access Points
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Managed Power
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CloudTrax
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Secure Edge
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Datto AV
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Datto SaaS Defense
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Datto SaaS Defense Portal Login & Dashboards
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Datto SaaS Defense Client OnBoarding
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Datto SaaS Defense Scanning System
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Datto SaaS Defense Lucky Meter
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Datto EDR
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Datto EDR Login
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Datto EDR Agent Connection
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Detection Engine
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Notification Engine
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Reporting Engine
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Datto Endpoint Backup
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Agent Registration
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Backup
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Datto Endpoint Backup with Disaster Recovery
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Agent Registration
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Backup
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Verification
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Recovery
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Datto Kaseya University
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Kaseya Quote Manager (Formerly Datto Commerce)
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Web Application
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API
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Integrations
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