Datto Status
Real-time updates of Datto issues and outages
Datto status is Partially Degraded Service
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Last updated 1 minute ago from official status page. Learn more
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Active Incidents
Datto SaaS Protection - Unable to access account or process backups/restores/exports on node 'cae1-bfyii-2130'
Started 13 Aug 2024 17:30:00 (1 year ago), still ongoing
Major Incident
Identified
SaaS Protection Backups
SaaS Protection Console Login
SaaS Protection Seat Management
SaaS Protection Client Onboarding
We are currently aware of a problem where some customers' accounts may not be accessible and backups/restores/exports are unable to process on node 'cae1-bfyii-2130'.
Our R&D team has identified the problem and is actively working toward a resolution.
Subscribe to receive up-to-date notifications on this issue by visiting status.kaseya.com.
Recently Resolved Incidents
No recent incidents
Datto Outage Survival Guide
A step-by-step guide to help you survive a Datto outage
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Datto Components
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Datto SaaS Protection - Unable to access account or process backups/restores/exports on node 'cae1-bfyii-2130'
Started 13 Aug 2024 17:30:00 (1 year ago), still ongoing
Major Incident
Identified
SaaS Protection Backups
SaaS Protection Console Login
SaaS Protection Seat Management
SaaS Protection Client Onboarding
We are currently aware of a problem where some customers' accounts may not be accessible and backups/restores/exports are unable to process on node 'cae1-bfyii-2130'.
Our R&D team has identified the problem and is actively working toward a resolution.
Subscribe to receive up-to-date notifications on this issue by visiting status.kaseya.com.
SaaS Protection Console Login
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Datto SaaS Protection - Unable to access account or process backups/restores/exports on node 'cae1-bfyii-2130'
Started 13 Aug 2024 17:30:00 (1 year ago), still ongoing
Major Incident
Identified
SaaS Protection Backups
SaaS Protection Console Login
SaaS Protection Seat Management
SaaS Protection Client Onboarding
We are currently aware of a problem where some customers' accounts may not be accessible and backups/restores/exports are unable to process on node 'cae1-bfyii-2130'.
Our R&D team has identified the problem and is actively working toward a resolution.
Subscribe to receive up-to-date notifications on this issue by visiting status.kaseya.com.
SaaS Protection Seat Management
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Tue 16
Wed 17
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now
Datto SaaS Protection - Unable to access account or process backups/restores/exports on node 'cae1-bfyii-2130'
Started 13 Aug 2024 17:30:00 (1 year ago), still ongoing
Major Incident
Identified
SaaS Protection Backups
SaaS Protection Console Login
SaaS Protection Seat Management
SaaS Protection Client Onboarding
We are currently aware of a problem where some customers' accounts may not be accessible and backups/restores/exports are unable to process on node 'cae1-bfyii-2130'.
Our R&D team has identified the problem and is actively working toward a resolution.
Subscribe to receive up-to-date notifications on this issue by visiting status.kaseya.com.
SaaS Protection Client Onboarding
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Datto SaaS Protection - Unable to access account or process backups/restores/exports on node 'cae1-bfyii-2130'
Started 13 Aug 2024 17:30:00 (1 year ago), still ongoing
Major Incident
Identified
SaaS Protection Backups
SaaS Protection Console Login
SaaS Protection Seat Management
SaaS Protection Client Onboarding
We are currently aware of a problem where some customers' accounts may not be accessible and backups/restores/exports are unable to process on node 'cae1-bfyii-2130'.
Our R&D team has identified the problem and is actively working toward a resolution.
Subscribe to receive up-to-date notifications on this issue by visiting status.kaseya.com.
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