Datto status is Partially Degraded Service

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Datto RMM

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Zinfandel (US West)
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Datto SaaS Protection

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SaaS Protection Backups
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SaaS Protection Console Login
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SaaS Protection Seat Management
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SaaS Protection Client Onboarding
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Last updated 1 minute ago from official status page. Learn more
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Active Incidents

Datto SaaS Protection - Unable to access account or process backups/restores/exports on node 'cae1-bfyii-2130'
Started 13 Aug 2024 17:30:00 (11 months ago), still ongoing
Major Incident
Identified
SaaS Protection Backups
SaaS Protection Console Login
SaaS Protection Seat Management
SaaS Protection Client Onboarding

We are currently aware of a problem where some customers' accounts may not be accessible and backups/restores/exports are unable to process on node 'cae1-bfyii-2130'.

Our R&D team has identified the problem and is actively working toward a resolution.

Subscribe to receive up-to-date notifications on this issue by visiting status.kaseya.com.

Recently Resolved Incidents

No recent incidents

Datto Outage Survival Guide

A step-by-step guide to help you survive a Datto outage
NaN%

    Datto Components

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    Datto Login Services

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    Datto Partner Portal

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    Datto Autotask PSA

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    Limited Release
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    America East
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    America East 2
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    America East 3
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    America West
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    America West 2
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    America West 3
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    UK Limited Release (United Kingdom)
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    UK (United Kingdom)
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    UK 2 (United Kingdom)
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    UK 3 (United Kingdom)
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    EU1 (English Europe and Asia)
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    Australia / New Zealand
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    Australia / New Zealand 2
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    German (Deutsch)
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    Spanish (Español)
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    Report Data Warehouse
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    Datto Store

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    Product Selector
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    Check Out
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    Make a Payment
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    Subscription Management
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    Purchase History
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    Datto Phones

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    Phone Portal (Contact Center)
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    Support Phones
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    Datto Help Center

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    Ticket Entry
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    Knowledge Articles
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    Chat
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    Datto BCDR

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    Device Registration
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    Device Checkin
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    Backup
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    Verification
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    Off-Site Synchronization
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    Recovery
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    Remote Web
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    Datto Backup for Microsoft Azure

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    Device Registration
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    Device Checkin
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    Backup
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    Verification
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    Recovery
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    New Agent Deployment
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    Datto Endpoint Backup for PC

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    Agent Registration
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    Backup
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    Verification
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    Recovery
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    Datto RMM

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    Pinotage (EU1)
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    Merlot (EU2)
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    now
    Zinfandel (US West)
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    Concord (US East)
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    now
    Syrah (APAC)
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    Vidal (US East)
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    Datto Workplace

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    AU5
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    now
    CA3
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    EU2
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    EU4
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    EU7
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    EU16
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    US1
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    US6
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    US15
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    Datto File Protection

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    US8
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    EU10
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    EU11
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    EU12
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    AU14
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    CA13
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    US9
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    US17
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    Datto SaaS Protection

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    SaaS Protection Backups
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    Datto SaaS Protection - Unable to access account or process backups/restores/exports on node 'cae1-bfyii-2130'
    Started 13 Aug 2024 17:30:00 (11 months ago), still ongoing
    Major Incident
    Identified
    SaaS Protection Backups
    SaaS Protection Console Login
    SaaS Protection Seat Management
    SaaS Protection Client Onboarding

    We are currently aware of a problem where some customers' accounts may not be accessible and backups/restores/exports are unable to process on node 'cae1-bfyii-2130'.

    Our R&D team has identified the problem and is actively working toward a resolution.

    Subscribe to receive up-to-date notifications on this issue by visiting status.kaseya.com.

    SaaS Protection Console Login
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    now
    Datto SaaS Protection - Unable to access account or process backups/restores/exports on node 'cae1-bfyii-2130'
    Started 13 Aug 2024 17:30:00 (11 months ago), still ongoing
    Major Incident
    Identified
    SaaS Protection Backups
    SaaS Protection Console Login
    SaaS Protection Seat Management
    SaaS Protection Client Onboarding

    We are currently aware of a problem where some customers' accounts may not be accessible and backups/restores/exports are unable to process on node 'cae1-bfyii-2130'.

    Our R&D team has identified the problem and is actively working toward a resolution.

    Subscribe to receive up-to-date notifications on this issue by visiting status.kaseya.com.

    SaaS Protection Seat Management
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    now
    Datto SaaS Protection - Unable to access account or process backups/restores/exports on node 'cae1-bfyii-2130'
    Started 13 Aug 2024 17:30:00 (11 months ago), still ongoing
    Major Incident
    Identified
    SaaS Protection Backups
    SaaS Protection Console Login
    SaaS Protection Seat Management
    SaaS Protection Client Onboarding

    We are currently aware of a problem where some customers' accounts may not be accessible and backups/restores/exports are unable to process on node 'cae1-bfyii-2130'.

    Our R&D team has identified the problem and is actively working toward a resolution.

    Subscribe to receive up-to-date notifications on this issue by visiting status.kaseya.com.

    SaaS Protection Client Onboarding
    Sat 28
    Sun 29
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    now
    Datto SaaS Protection - Unable to access account or process backups/restores/exports on node 'cae1-bfyii-2130'
    Started 13 Aug 2024 17:30:00 (11 months ago), still ongoing
    Major Incident
    Identified
    SaaS Protection Backups
    SaaS Protection Console Login
    SaaS Protection Seat Management
    SaaS Protection Client Onboarding

    We are currently aware of a problem where some customers' accounts may not be accessible and backups/restores/exports are unable to process on node 'cae1-bfyii-2130'.

    Our R&D team has identified the problem and is actively working toward a resolution.

    Subscribe to receive up-to-date notifications on this issue by visiting status.kaseya.com.

    Datto Networking

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    Network Manager
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    Routers
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    Switches
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    Access Points
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    Managed Power
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    CloudTrax
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    Secure Edge
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    Datto AV

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    Datto SaaS Defense

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    Datto SaaS Defense Portal Login & Dashboards
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    Datto SaaS Defense Client OnBoarding
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    now
    Datto SaaS Defense Scanning System
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    Datto SaaS Defense Lucky Meter
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    Datto EDR

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    Datto EDR Login
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    Datto EDR Agent Connection
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    Detection Engine
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    Notification Engine
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    Reporting Engine
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    Datto Endpoint Backup

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    now
    Agent Registration
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    now
    Backup
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    now

    Datto Endpoint Backup with Disaster Recovery

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    now
    Agent Registration
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    now
    Backup
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    Tue 1
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    now
    Verification
    Sat 28
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    Tue 1
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    Fri 4
    now
    Recovery
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    Tue 1
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    Fri 4
    now

    Datto Kaseya University

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    Kaseya Quote Manager (Formerly Datto Commerce)

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    Web Application
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    API
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    now
    Integrations
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    Tue 1
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    now