IDnow GmbH status is Operational

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VideoIdent
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eID
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AutoIdent
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AutoIdent QES
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POS
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Check'nSign.io
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eSign
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Last updated 1 minute ago from official status page. Learn more
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Active Incidents

[LEGACY] [Check'n'Sign] Product Notification
Started 9 Jul 2025 08:09:25 (4 months ago), still ongoing
Critical Incident
Investigating
Check'nSign.io

Dear customers, we would like to inform you that the following Check'n'Sign URL (smartsigner-api.ariadnext.com) has been deprecated in favor of new URLs, which are now hosted on the Next Generation ("NG") testing and production platforms.

For your reference and action, please find below the new URLs:

Check'n'Sign hosted on NG Sandbox: seal-scheduler.idcheck-sandbox.ariadnext.io

Check'n'Sign hosted on NG Production: seal-scheduler.esig.ariadnext.io

We are committed to supporting you throughout this transition. If you have any further questions, please do not hesitate to contact your Customer Success Manager or our support team at customer.idnow.io or email [email protected].

Kind regards, Your IDnow Team

Recently Resolved Incidents

Service Disruption
Started 10 Nov 2025 15:29:05 (2 days ago), resolved 10 Nov 2025 15:53:36 (2 days ago)
Minor Incident
Resolved
VideoIdent
eID
AutoIdent
AutoIdent QES
POS
More...

We are currently experiencing a service disruption. Our engineering teams are actively investigating the issue and working to restore full functionality as quickly as possible. We appreciate your patience and will provide timely updates until the service is fully restored.

IDnow GmbH Outage Survival Guide

A step-by-step guide to help you survive a IDnow GmbH outage
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    IDnow GmbH Components

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    IDnow GmbH IDnow Solutions

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    VideoIdent
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    Service Disruption
    Started 10 Nov 2025 15:29:05 (2 days ago), resolved 10 Nov 2025 15:53:36 (2 days ago)
    Minor Incident
    Resolved
    VideoIdent
    eID
    AutoIdent
    AutoIdent QES
    POS
    More...

    We are currently experiencing a service disruption. Our engineering teams are actively investigating the issue and working to restore full functionality as quickly as possible. We appreciate your patience and will provide timely updates until the service is fully restored.

    eID
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    Service Disruption
    Started 10 Nov 2025 15:29:05 (2 days ago), resolved 10 Nov 2025 15:53:36 (2 days ago)
    Minor Incident
    Resolved
    VideoIdent
    eID
    AutoIdent
    AutoIdent QES
    POS
    More...

    We are currently experiencing a service disruption. Our engineering teams are actively investigating the issue and working to restore full functionality as quickly as possible. We appreciate your patience and will provide timely updates until the service is fully restored.

    eSigning AES
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    now
    AutoIdent
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    Service Disruption
    Started 10 Nov 2025 15:29:05 (2 days ago), resolved 10 Nov 2025 15:53:36 (2 days ago)
    Minor Incident
    Resolved
    VideoIdent
    eID
    AutoIdent
    AutoIdent QES
    POS
    More...

    We are currently experiencing a service disruption. Our engineering teams are actively investigating the issue and working to restore full functionality as quickly as possible. We appreciate your patience and will provide timely updates until the service is fully restored.

    AutoIdent QES
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    Service Disruption
    Started 10 Nov 2025 15:29:05 (2 days ago), resolved 10 Nov 2025 15:53:36 (2 days ago)
    Minor Incident
    Resolved
    VideoIdent
    eID
    AutoIdent
    AutoIdent QES
    POS
    More...

    We are currently experiencing a service disruption. Our engineering teams are actively investigating the issue and working to restore full functionality as quickly as possible. We appreciate your patience and will provide timely updates until the service is fully restored.

    POS
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    Service Disruption
    Started 10 Nov 2025 15:29:05 (2 days ago), resolved 10 Nov 2025 15:53:36 (2 days ago)
    Minor Incident
    Resolved
    VideoIdent
    eID
    AutoIdent
    AutoIdent QES
    POS
    More...

    We are currently experiencing a service disruption. Our engineering teams are actively investigating the issue and working to restore full functionality as quickly as possible. We appreciate your patience and will provide timely updates until the service is fully restored.

    API
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    Check'nSign.io
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    [LEGACY] [Check'n'Sign] Product Notification
    Started 9 Jul 2025 08:09:25 (4 months ago), still ongoing
    Critical Incident
    Investigating
    Check'nSign.io

    Dear customers, we would like to inform you that the following Check'n'Sign URL (smartsigner-api.ariadnext.com) has been deprecated in favor of new URLs, which are now hosted on the Next Generation ("NG") testing and production platforms.

    For your reference and action, please find below the new URLs:

    Check'n'Sign hosted on NG Sandbox: seal-scheduler.idcheck-sandbox.ariadnext.io

    Check'n'Sign hosted on NG Production: seal-scheduler.esig.ariadnext.io

    We are committed to supporting you throughout this transition. If you have any further questions, please do not hesitate to contact your Customer Success Manager or our support team at customer.idnow.io or email [email protected].

    Kind regards, Your IDnow Team

    IDCheck.io
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    ETSI
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    IDCheck.io PVID
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    YRIS
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    eSign
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    Service Disruption
    Started 10 Nov 2025 15:29:05 (2 days ago), resolved 10 Nov 2025 15:53:36 (2 days ago)
    Minor Incident
    Resolved
    VideoIdent
    eID
    AutoIdent
    AutoIdent QES
    POS
    More...

    We are currently experiencing a service disruption. Our engineering teams are actively investigating the issue and working to restore full functionality as quickly as possible. We appreciate your patience and will provide timely updates until the service is fully restored.

    InstantSign
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    Service Disruption
    Started 10 Nov 2025 15:29:05 (2 days ago), resolved 10 Nov 2025 15:53:36 (2 days ago)
    Minor Incident
    Resolved
    VideoIdent
    eID
    AutoIdent
    AutoIdent QES
    POS
    More...

    We are currently experiencing a service disruption. Our engineering teams are actively investigating the issue and working to restore full functionality as quickly as possible. We appreciate your patience and will provide timely updates until the service is fully restored.

    eSign Wallet
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    Service Disruption
    Started 10 Nov 2025 15:29:05 (2 days ago), resolved 10 Nov 2025 15:53:36 (2 days ago)
    Minor Incident
    Resolved
    VideoIdent
    eID
    AutoIdent
    AutoIdent QES
    POS
    More...

    We are currently experiencing a service disruption. Our engineering teams are actively investigating the issue and working to restore full functionality as quickly as possible. We appreciate your patience and will provide timely updates until the service is fully restored.

    Ident Center Berlin
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    Subscribe to SDK notifications
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    Ident Center Essen
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    SmartStamp
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    IDnow GmbH Ident Centers

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    Ident Center Munich
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    Ident Center Berlin
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    Ident Center Iasi
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    Ident Center Split
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    Ident Center Varna
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    Ident Center Timisoara
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    Ident Center Zagreb
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    Ident Center Osijek
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    Ident Center Metkovici
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    Ident Center Zagreb II
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    Ident Center Brasov
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    Ident Center Simeria
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    Ident Center Porto
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    Ident Center Poznan
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    API
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    Ident Center Thessaloniki
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    eSigning AES
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    Ident Center Sarajevo
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    Ident Center Pune
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    IDnow GmbH Test Systems

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    Ident Center Pune
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    VideoIdent
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    eID
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    AutoIdent
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    AutoIdent QES
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    POS
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    Check'nSign.io
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    IDCheck.io
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    ETSI
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    IDCheck.io PVID
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    YRIS
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    eSign
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    InstantSign
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    eSign Wallet
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    SmartStamp
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