IDnow GmbH Status
Real-time updates of IDnow GmbH issues and outages
IDnow GmbH status is Operational
VideoIdent
AutoIdent
AutoIdent QES
eSign
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VideoIdent
eID
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Active Incidents
Dear Customers, To comply with the requirements of Xcode 27, new versions of our iOS SDKs are available. These releases increase the minimum supported version to iOS 15.
Customers are strongly recommend to update to the following new SDK versions: Videoident SDK: version 9.7.16 (or newer) Autoident SDK: version 5.23.0 (or newer)
Where to find the releases Videoident SDK https://github.com/idnow/de.idnow.ios/releases Autoident SDK https://github.com/idnow/de.idnow.ios.sdk.spm/releases
Important: The minimum iOS target for these SDK versions is iOS 15. Applications supporting versions below iOS 15 will need to update their deployment target before integrating the new SDK versions. Customers who cannot yet migrate to iOS 15 should continue using their currently integrated SDK version, where supported, but will not be able to adopt the new SDK versions.
Users connecting to our Video and eSign services must use the latest IDnow app version, which is typically downloaded before starting the ident. Users connecting to our services through web are not affected.
If you have any questions or need assistance with the upgrade, please contact IDnow Support:
Recently Resolved Incidents
We are currently experiencing a service disruption. Our engineering teams are actively investigating the issue and working to restore full functionality as quickly as possible. We appreciate your patience and will provide timely updates until the service is fully restored.
We are currently experiencing a degradation in performance and our team is actively investigating the root cause. We appreciate your patience and will post regular updates until service performance returns to normal.
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IDnow GmbH Components
IDnow GmbH IDnow Solutions
VideoIdent
Dear Customers, To comply with the requirements of Xcode 27, new versions of our iOS SDKs are available. These releases increase the minimum supported version to iOS 15.
Customers are strongly recommend to update to the following new SDK versions: Videoident SDK: version 9.7.16 (or newer) Autoident SDK: version 5.23.0 (or newer)
Where to find the releases Videoident SDK https://github.com/idnow/de.idnow.ios/releases Autoident SDK https://github.com/idnow/de.idnow.ios.sdk.spm/releases
Important: The minimum iOS target for these SDK versions is iOS 15. Applications supporting versions below iOS 15 will need to update their deployment target before integrating the new SDK versions. Customers who cannot yet migrate to iOS 15 should continue using their currently integrated SDK version, where supported, but will not be able to adopt the new SDK versions.
Users connecting to our Video and eSign services must use the latest IDnow app version, which is typically downloaded before starting the ident. Users connecting to our services through web are not affected.
If you have any questions or need assistance with the upgrade, please contact IDnow Support:
eID
eSigning AES
AutoIdent
Dear Customers, To comply with the requirements of Xcode 27, new versions of our iOS SDKs are available. These releases increase the minimum supported version to iOS 15.
Customers are strongly recommend to update to the following new SDK versions: Videoident SDK: version 9.7.16 (or newer) Autoident SDK: version 5.23.0 (or newer)
Where to find the releases Videoident SDK https://github.com/idnow/de.idnow.ios/releases Autoident SDK https://github.com/idnow/de.idnow.ios.sdk.spm/releases
Important: The minimum iOS target for these SDK versions is iOS 15. Applications supporting versions below iOS 15 will need to update their deployment target before integrating the new SDK versions. Customers who cannot yet migrate to iOS 15 should continue using their currently integrated SDK version, where supported, but will not be able to adopt the new SDK versions.
Users connecting to our Video and eSign services must use the latest IDnow app version, which is typically downloaded before starting the ident. Users connecting to our services through web are not affected.
If you have any questions or need assistance with the upgrade, please contact IDnow Support:
AutoIdent QES
Dear Customers, To comply with the requirements of Xcode 27, new versions of our iOS SDKs are available. These releases increase the minimum supported version to iOS 15.
Customers are strongly recommend to update to the following new SDK versions: Videoident SDK: version 9.7.16 (or newer) Autoident SDK: version 5.23.0 (or newer)
Where to find the releases Videoident SDK https://github.com/idnow/de.idnow.ios/releases Autoident SDK https://github.com/idnow/de.idnow.ios.sdk.spm/releases
Important: The minimum iOS target for these SDK versions is iOS 15. Applications supporting versions below iOS 15 will need to update their deployment target before integrating the new SDK versions. Customers who cannot yet migrate to iOS 15 should continue using their currently integrated SDK version, where supported, but will not be able to adopt the new SDK versions.
Users connecting to our Video and eSign services must use the latest IDnow app version, which is typically downloaded before starting the ident. Users connecting to our services through web are not affected.
If you have any questions or need assistance with the upgrade, please contact IDnow Support:
API
POS
Check'nSign.io
IDCheck.io
ETSI
IDCheck.io PVID
YRIS
eSign
Dear Customers, To comply with the requirements of Xcode 27, new versions of our iOS SDKs are available. These releases increase the minimum supported version to iOS 15.
Customers are strongly recommend to update to the following new SDK versions: Videoident SDK: version 9.7.16 (or newer) Autoident SDK: version 5.23.0 (or newer)
Where to find the releases Videoident SDK https://github.com/idnow/de.idnow.ios/releases Autoident SDK https://github.com/idnow/de.idnow.ios.sdk.spm/releases
Important: The minimum iOS target for these SDK versions is iOS 15. Applications supporting versions below iOS 15 will need to update their deployment target before integrating the new SDK versions. Customers who cannot yet migrate to iOS 15 should continue using their currently integrated SDK version, where supported, but will not be able to adopt the new SDK versions.
Users connecting to our Video and eSign services must use the latest IDnow app version, which is typically downloaded before starting the ident. Users connecting to our services through web are not affected.
If you have any questions or need assistance with the upgrade, please contact IDnow Support:
InstantSign
eSign Wallet
Ident Center Berlin
Ident Center Essen
Subscribe to SDK notifications
Dear Customers, To comply with the requirements of Xcode 27, new versions of our iOS SDKs are available. These releases increase the minimum supported version to iOS 15.
Customers are strongly recommend to update to the following new SDK versions: Videoident SDK: version 9.7.16 (or newer) Autoident SDK: version 5.23.0 (or newer)
Where to find the releases Videoident SDK https://github.com/idnow/de.idnow.ios/releases Autoident SDK https://github.com/idnow/de.idnow.ios.sdk.spm/releases
Important: The minimum iOS target for these SDK versions is iOS 15. Applications supporting versions below iOS 15 will need to update their deployment target before integrating the new SDK versions. Customers who cannot yet migrate to iOS 15 should continue using their currently integrated SDK version, where supported, but will not be able to adopt the new SDK versions.
Users connecting to our Video and eSign services must use the latest IDnow app version, which is typically downloaded before starting the ident. Users connecting to our services through web are not affected.
If you have any questions or need assistance with the upgrade, please contact IDnow Support:
SmartStamp
Document-based IDV
Trust Platform
IDnow GmbH Ident Centers
Ident Center Berlin
Ident Center Munich
Ident Center Iasi
Ident Center Timisoara
Ident Center Split
Ident Center Varna
Ident Center Athens
Ident Center Zagreb
Ident Center Zagreb II
Ident Center Osijek
Ident Center Metkovici
Ident Center Brasov
Ident Center Simeria
Ident Center Porto
Ident Center Poznan
Ident Center Sarajevo
API
Ident Center Thessaloniki
Ident Center Pune
eSigning AES
IDnow GmbH Test Systems
VideoIdent
We are currently experiencing a degradation in performance and our team is actively investigating the root cause. We appreciate your patience and will post regular updates until service performance returns to normal.
We are currently experiencing a service disruption. Our engineering teams are actively investigating the issue and working to restore full functionality as quickly as possible. We appreciate your patience and will provide timely updates until the service is fully restored.
eID
We are currently experiencing a degradation in performance and our team is actively investigating the root cause. We appreciate your patience and will post regular updates until service performance returns to normal.
We are currently experiencing a service disruption. Our engineering teams are actively investigating the issue and working to restore full functionality as quickly as possible. We appreciate your patience and will provide timely updates until the service is fully restored.
Ident Center Pune
AutoIdent
We are currently experiencing a degradation in performance and our team is actively investigating the root cause. We appreciate your patience and will post regular updates until service performance returns to normal.
We are currently experiencing a service disruption. Our engineering teams are actively investigating the issue and working to restore full functionality as quickly as possible. We appreciate your patience and will provide timely updates until the service is fully restored.
AutoIdent QES
We are currently experiencing a degradation in performance and our team is actively investigating the root cause. We appreciate your patience and will post regular updates until service performance returns to normal.
We are currently experiencing a service disruption. Our engineering teams are actively investigating the issue and working to restore full functionality as quickly as possible. We appreciate your patience and will provide timely updates until the service is fully restored.
POS
We are currently experiencing a degradation in performance and our team is actively investigating the root cause. We appreciate your patience and will post regular updates until service performance returns to normal.
We are currently experiencing a service disruption. Our engineering teams are actively investigating the issue and working to restore full functionality as quickly as possible. We appreciate your patience and will provide timely updates until the service is fully restored.
Check'nSign.io
IDCheck.io
ETSI
IDCheck.io PVID
YRIS
eSign
We are currently experiencing a degradation in performance and our team is actively investigating the root cause. We appreciate your patience and will post regular updates until service performance returns to normal.
We are currently experiencing a service disruption. Our engineering teams are actively investigating the issue and working to restore full functionality as quickly as possible. We appreciate your patience and will provide timely updates until the service is fully restored.
InstantSign
We are currently experiencing a degradation in performance and our team is actively investigating the root cause. We appreciate your patience and will post regular updates until service performance returns to normal.
We are currently experiencing a service disruption. Our engineering teams are actively investigating the issue and working to restore full functionality as quickly as possible. We appreciate your patience and will provide timely updates until the service is fully restored.
eSign Wallet
We are currently experiencing a degradation in performance and our team is actively investigating the root cause. We appreciate your patience and will post regular updates until service performance returns to normal.
We are currently experiencing a service disruption. Our engineering teams are actively investigating the issue and working to restore full functionality as quickly as possible. We appreciate your patience and will provide timely updates until the service is fully restored.
SmartStamp
Document-based IDV
We are currently experiencing a degradation in performance and our team is actively investigating the root cause. We appreciate your patience and will post regular updates until service performance returns to normal.
We are currently experiencing a service disruption. Our engineering teams are actively investigating the issue and working to restore full functionality as quickly as possible. We appreciate your patience and will provide timely updates until the service is fully restored.