Zoom Status: check for Zoom outages and issues

Zoom status is Partially Degraded Service

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See all 339 Zoom components

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Active Incidents

Service Degradation Affecting Customer Using Polycom Devices Going Offline

Started 25 Sep 2026 17:45:29 (12 days ago), still ongoing

Minor Incident

Identified

Devices (Softphones/Deskphones)

We are currently investigating a service degradation with a subset of users with Polycom devices going offline.

Our team is actively working to identify the impact and root cause. We will provide an update as soon as more information becomes available.

We appreciate your patience as we work to resolve this issue.

Identified: We are continuing to work with our underlying provider to address the subset of remaining devices that are showing offline.

We will keep you informed with timely updates as progress is made.

Thank you for your patience.

7 Oct 2026 03:02:59 (13 hours ago)

Identified: We are continuing to work with our underlying provider to address the subset of remaining devices that are showing offline.

We will keep you informed with timely updates as progress is made.

Thank you for your patience.

6 Oct 2026 01:31:53 (2 days ago)

Identified: We are continuing to work with our underlying provider to address the subset of remaining devices that are showing offline.

We will keep you informed with timely updates as progress is made.

Thank you for your patience.

5 Oct 2026 01:32:52 (3 days ago)

Identified: We are continuing to work with our underlying provider to address the subset of remaining devices that are showing offline.

We will keep you informed with timely updates as progress is made.

Thank you for your patience.

4 Oct 2026 01:28:03 (4 days ago)

Identified: We are continuing to work with our underlying provider to address the subset of remaining devices that are showing offline.

We will keep you informed with timely updates as progress is made.

Thank you for your patience.

3 Oct 2026 01:31:09 (5 days ago)

Identified: We are continuing to work with our underlying provider to address the subset of remaining devices that are showing offline.

We will keep you informed with timely updates as progress is made.

Thank you for your patience.

2 Oct 2026 01:31:03 (6 days ago)

Identified: We are continuing to work with our underlying provider to address the subset of remaining devices that are showing offline.

We will keep you informed with timely updates as progress is made.

Thank you for your patience.

1 Oct 2026 01:33:05 (7 days ago)

Identified: We are continuing to work with our underlying provider to address the subset of remaining devices that are showing offline.

We will keep you informed with timely updates as progress is made.

Thank you for your patience.

30 Sep 2026 01:30:48 (8 days ago)

Identified: We are continuing to work with our underlying provider to address the subset of remaining devices that are showing offline.

We will keep you informed with timely updates as progress is made.

Thank you for your patience.

29 Sep 2026 01:22:59 (9 days ago)

Identified: We are continuing to work with our underlying provider to address the subset of remaining devices that are showing offline.

We will keep you informed with timely updates as progress is made.

Thank you for your patience.

28 Sep 2026 01:19:15 (10 days ago)

Identified: A significant number of Polycom devices are back online, and service has been restored for the majority of affected users.

We are continuing to work with our underlying provider to address the remaining service degradation affecting a subset of users whose Polycom devices remain offline.

We will continue to monitor the service closely and provide further updates as progress is made.

Thank you for your patience and understanding.

27 Sep 2026 10:44:13 (10 days ago)

Identified: We are continuing to work with our underlying provider to address the service degradation affecting a subset of users experiencing Polycom devices going offline.

We will keep you informed with timely updates as progress is made.

Thank you for your patience.

27 Sep 2026 04:01:37 (11 days ago)

Identified: We are continuing to work with our underlying provider to address the service degradation affecting a subset of users experiencing Polycom devices going offline.

We will keep you informed with timely updates as progress is made.

Thank you for your patience.

26 Sep 2026 20:01:25 (11 days ago)

Identified: Our team continue to work with our underlying provider affecting service degradation with a subset of users with Polycom devices going offline.

We will keep you informed with timely updates as progress is made.

Thank you for your patience.

26 Sep 2026 13:51:19 (11 days ago)

Identified: Our team continue to work with our underlying provider affecting service degradation with a subset of users with Polycom devices going offline.

We will keep you informed with timely updates as progress is made.

Thank you for your patience.

26 Sep 2026 05:32:23 (11 days ago)

Identified: Our team continue to work with our underlying provider affecting service degradation with a subset of users with Polycom devices going offline.

We will keep you informed with timely updates as progress is made.

Thank you for your patience.

26 Sep 2026 01:31:22 (12 days ago)

Identified: Our team continue to work with our underlying provider affecting service degradation with a subset of users with Polycom devices going offline.

We will keep you informed with timely updates as progress is made.

Thank you for your patience.

25 Sep 2026 22:31:59 (12 days ago)

Identified: The root cause affecting service degradation with a subset of users with Polycom devices going offline has been identified.

We will keep you informed with timely updates as progress is made.

25 Sep 2026 20:20:04 (12 days ago)

Investigating: We are continuing to investigate this issue and will provide updates as soon as there is more information to share.

Thank you for your patience.

25 Sep 2026 19:11:08 (12 days ago)

Investigating: We are currently investigating a service degradation with a subset of users with Polycom devices going offline.

Our team is actively working to identify the impact and root cause. We will provide an update as soon as more information becomes available.

We appreciate your patience as we work to resolve this issue.

25 Sep 2026 17:45:29 (12 days ago)

See all updates

Recently Resolved Incidents

Service Degradation Affecting Zoom Slides Generation in US Region

Started 7 Oct 2026 02:08:18 (14 hours ago), resolved 7 Oct 2026 04:47:08 (11 hours ago)

Minor Incident

Resolved

Zoom Slides

We are currently investigating a service degradation affecting a subset of users who are experiencing difficulties with Zoom Slides Generation in US Region.

Our team is actively working to identify the impact and root cause. We will provide an update as soon as more information becomes available.

We appreciate your patience as we work to resolve this issue.

See all updates

Service Degradation Affecting Zoom Calendar

Started 7 Oct 2026 02:41:42 (13 hours ago), resolved 7 Oct 2026 03:58:27 (12 hours ago)

Minor Incident

Resolved

Calendar

We are currently investigating a service degradation where new users may be experiencing issues with calendar provisioning.

Our team is actively working to identify the impact and root cause. We will provide an update as soon as more information becomes available.

We appreciate your patience as we work to resolve this issue.

See all updates

Service Degradation Affected Inbound and Outbound Calls for Zoom Contact Center

Started 7 Oct 2026 03:30:23 (13 hours ago), resolved 7 Oct 2026 03:42:30 (12 hours ago)

Incident without Impact

Resolved

Zoom Contact Center

On 10/07/2026, Between 2:32 UTC to 2:44 UTC, A subset of users may have experienced issues with inbound and outbound calls for Zoom Contact Center.

This incident has been resolved and the affected services have been restored.

See all updates

Service Degradation Affecting ZoomMate

Started 5 Oct 2026 21:57:07 (2 days ago), resolved 5 Oct 2026 22:21:57 (2 days ago)

Minor Incident

Resolved

ZoomMate

We are currently investigating a service degradation with ZoomMate services.

Our team is actively working to identify the impact and root cause. We will provide an update as soon as more information becomes available.

We appreciate your patience as we work to resolve this issue.

See all updates

Service Degradation Affecting Zoom Rooms Management and Workspaces Management in SA01.

Started 4 Oct 2026 23:19:07 (3 days ago), resolved 5 Oct 2026 00:41:25 (3 days ago)

Minor Incident

Resolved

Zoom Workspace Reservation

Zoom Visitor Management

Zoom Rooms

Workspace Reservation Dashboard & Reporting

We are currently investigating a service degradation affecting Zoom Rooms Management and Workspaces Management in SA01 region.

Our team is actively working to identify the impact and root cause. We will provide an update as soon as more information becomes available.

We appreciate your patience as we work to resolve this issue.

See all updates

Service Degradation Affected Inbound and Outbound Calls of Zoom Phone and Contact Center in North America Region

Started 4 Oct 2026 08:05:44 (3 days ago), resolved 4 Oct 2026 08:20:34 (3 days ago)

Incident without Impact

Resolved

Calling (Inbound/Outbound)

Voice (Inbound/Outbound)

On 10/04/2026, Between 06:36 UTC to 07:30 UTC, A subset of users may have experienced issues with inbound and outbound calls of Zoom Phone and Contact Center in North America region.

This incident has been resolved and the affected services have been restored.

See all updates

Service degradation affecting Developer Documentation Website

Started 3 Oct 2026 16:49:15 (4 days ago), resolved 3 Oct 2026 18:43:55 (4 days ago)

Minor Incident

Resolved

Developer Documentation Website

We are currently investigating a service degradation affecting users ability to access documentation from Developer Documentation Website.

Our team is actively working to identify the impact and root cause. We will provide an update as soon as more information becomes available.

We appreciate your patience as we work to resolve this issue.

See all updates

Service Degradation Affected Incoming and Outgoing Calls of Zoom Contact Center, Virtual Agents, Mail, Calendar, Meetings, Cloud Meeting Recordings, Webinars and Events

Started 1 Oct 2026 16:08:55 (6 days ago), resolved 1 Oct 2026 17:53:34 (6 days ago)

Incident without Impact

Resolved

Zoom Meetings

Zoom Contact Center

Zoom Virtual Agent

Calendar

Zoom Contact Center

More...

On 10/01/2026, Between 15:33 UTC to 15:37 UTC, a subset of users may have experienced service degradation affected incoming and outgoing calls of Zoom Contact Center, Virtual Agents, Mail, Calendar, Meetings, Cloud Meeting Recordings, Webinars and Events.

This incident has been resolved and the affected services have been restored.

See all updates

Service Degradation Affecting Zoom for Google Workspace Add-On

Started 1 Oct 2026 11:52:48 (6 days ago), resolved 1 Oct 2026 16:21:53 (6 days ago)

Minor Incident

Resolved

Integrations/Calendar/Plug-In/Add-In

We are currently investigating a service degradation affecting users ability to add Zoom app in 3P Calendar Services.

Our team is actively working to identify the impact and root cause. We will provide an update as soon as more information becomes available.

We appreciate your patience as we work to resolve this issue.

See all updates

Zoom Outage Survival Guide

A step-by-step guide to help you survive a Zoom outage

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Zoom Components

Zoom

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Archive Message: Archiving IM message with Third-parties and Email Notifications

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Search

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Zoom AI

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Profile Card

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Service Degradation Affected Incoming and Outgoing Calls of Zoom Contact Center, Virtual Agents, Mail, Calendar, Meetings, Cloud Meeting Recordings, Webinars and Events

Started 1 Oct 2026 16:08:55 (6 days ago), resolved 1 Oct 2026 17:53:34 (6 days ago)

Incident without Impact

Resolved

Zoom Meetings

Zoom Contact Center

Zoom Virtual Agent

Calendar

Zoom Contact Center

More...

This incident has been resolved and the affected services have been restored.

See all updates

Service Degradation Affected Inbound and Outbound Calls for Zoom Contact Center

Started 7 Oct 2026 03:30:23 (13 hours ago), resolved 7 Oct 2026 03:42:30 (12 hours ago)

Incident without Impact

Resolved

Zoom Contact Center

On 10/07/2026, Between 2:32 UTC to 2:44 UTC, A subset of users may have experienced issues with inbound and outbound calls for Zoom Contact Center.

This incident has been resolved and the affected services have been restored.

See all updates

Web Portal (Admin/Users/Provisioning)

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Zoom CX - APAC

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Zoom CX - AUSTRALIA

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Transcription

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Zoom CX - EMEA

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Zoom CX - JAPAN

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Zoom CX - LATIN AMERICA

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Zoom CX - NORTH AMERICA

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Zoom Contact Center

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Service Degradation Affected Incoming and Outgoing Calls of Zoom Contact Center, Virtual Agents, Mail, Calendar, Meetings, Cloud Meeting Recordings, Webinars and Events

Started 1 Oct 2026 16:08:55 (6 days ago), resolved 1 Oct 2026 17:53:34 (6 days ago)

Incident without Impact

Resolved

Zoom Meetings

Zoom Contact Center

Zoom Virtual Agent

Calendar

Zoom Contact Center

More...

This incident has been resolved and the affected services have been restored.

See all updates

Voice (Inbound/Outbound)

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Service Degradation Affected Incoming and Outgoing Calls of Zoom Contact Center, Virtual Agents, Mail, Calendar, Meetings, Cloud Meeting Recordings, Webinars and Events

Started 1 Oct 2026 16:08:55 (6 days ago), resolved 1 Oct 2026 17:53:34 (6 days ago)

Incident without Impact

Resolved

Zoom Meetings

Zoom Contact Center

Zoom Virtual Agent

Calendar

Zoom Contact Center

More...

This incident has been resolved and the affected services have been restored.

See all updates

Service Degradation Affected Inbound and Outbound Calls of Zoom Phone and Contact Center in North America Region

Started 4 Oct 2026 08:05:44 (3 days ago), resolved 4 Oct 2026 08:20:34 (3 days ago)

Incident without Impact

Resolved

Calling (Inbound/Outbound)

Voice (Inbound/Outbound)

On 10/04/2026, Between 06:36 UTC to 07:30 UTC, A subset of users may have experienced issues with inbound and outbound calls of Zoom Phone and Contact Center in North America region.

This incident has been resolved and the affected services have been restored.

See all updates

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Tue 6

now

Cobrowse

Wed 30

Thu 1

Fri 2

Sat 3

Sun 4

Mon 5

Tue 6

now

Zoom Developer Platform

Wed 30

Thu 1

Fri 2

Sat 3

Sun 4

Mon 5

Tue 6

now

Web SDK

Wed 30

Thu 1

Fri 2

Sat 3

Sun 4

Mon 5

Tue 6

now

REST API

Wed 30

Thu 1

Fri 2

Sat 3

Sun 4

Mon 5

Tue 6

now

Marketplace

Wed 30

Thu 1

Fri 2

Sat 3

Sun 4

Mon 5

Tue 6

now

Webhooks

Wed 30

Thu 1

Fri 2

Sat 3

Sun 4

Mon 5

Tue 6

now

Developer Documentation Website

Wed 30

Thu 1

Fri 2

Sat 3

Sun 4

Mon 5

Tue 6

now

Service degradation affecting Developer Documentation Website

Started 3 Oct 2026 16:49:15 (4 days ago), resolved 3 Oct 2026 18:43:55 (4 days ago)

Minor Incident

Resolved

Developer Documentation Website

We are currently investigating a service degradation affecting users ability to access documentation from Developer Documentation Website.

Our team is actively working to identify the impact and root cause. We will provide an update as soon as more information becomes available.

We appreciate your patience as we work to resolve this issue.

See all updates

Zoom Video SDK

Wed 30

Thu 1

Fri 2

Sat 3

Sun 4

Mon 5

Tue 6

now

Cloud Recording

Wed 30

Thu 1

Fri 2

Sat 3

Sun 4

Mon 5

Tue 6

now

Dashboard

Wed 30

Thu 1

Fri 2

Sat 3

Sun 4

Mon 5

Tue 6

now

Calling Out

Wed 30

Thu 1

Fri 2

Sat 3

Sun 4

Mon 5

Tue 6

now

Zoom Canvas

Wed 30

Thu 1

Fri 2

Sat 3

Sun 4

Mon 5

Tue 6

now

Zoom Events

Wed 30

Thu 1

Fri 2

Sat 3

Sun 4

Mon 5

Tue 6

now

Service Degradation Affected Incoming and Outgoing Calls of Zoom Contact Center, Virtual Agents, Mail, Calendar, Meetings, Cloud Meeting Recordings, Webinars and Events

Started 1 Oct 2026 16:08:55 (6 days ago), resolved 1 Oct 2026 17:53:34 (6 days ago)

Incident without Impact

Resolved

Zoom Meetings

Zoom Contact Center

Zoom Virtual Agent

Calendar

Zoom Contact Center

More...

This incident has been resolved and the affected services have been restored.

See all updates

Zoom Mail

Wed 30

Thu 1

Fri 2

Sat 3

Sun 4

Mon 5

Tue 6

now

Calendar

Wed 30

Thu 1

Fri 2

Sat 3

Sun 4

Mon 5

Tue 6

now

Service Degradation Affected Incoming and Outgoing Calls of Zoom Contact Center, Virtual Agents, Mail, Calendar, Meetings, Cloud Meeting Recordings, Webinars and Events

Started 1 Oct 2026 16:08:55 (6 days ago), resolved 1 Oct 2026 17:53:34 (6 days ago)

Incident without Impact

Resolved

Zoom Meetings

Zoom Contact Center

Zoom Virtual Agent

Calendar

Zoom Contact Center

More...

This incident has been resolved and the affected services have been restored.

See all updates

Service Degradation Affecting Zoom Calendar

Started 7 Oct 2026 02:41:42 (13 hours ago), resolved 7 Oct 2026 03:58:27 (12 hours ago)

Minor Incident

Resolved

Calendar

We are currently investigating a service degradation where new users may be experiencing issues with calendar provisioning.

Our team is actively working to identify the impact and root cause. We will provide an update as soon as more information becomes available.

We appreciate your patience as we work to resolve this issue.

See all updates

Mail

Wed 30

Thu 1

Fri 2

Sat 3

Sun 4

Mon 5

Tue 6

now

Service Degradation Affected Incoming and Outgoing Calls of Zoom Contact Center, Virtual Agents, Mail, Calendar, Meetings, Cloud Meeting Recordings, Webinars and Events

Started 1 Oct 2026 16:08:55 (6 days ago), resolved 1 Oct 2026 17:53:34 (6 days ago)

Incident without Impact

Resolved

Zoom Meetings

Zoom Contact Center

Zoom Virtual Agent

Calendar

Zoom Contact Center

More...

This incident has been resolved and the affected services have been restored.

See all updates

Zoom Scheduler

Wed 30

Thu 1

Fri 2

Sat 3

Sun 4

Mon 5

Tue 6

now

Zoom AIC

Wed 30

Thu 1

Fri 2

Sat 3

Sun 4

Mon 5

Tue 6

now

Zoom Meetings

Wed 30

Thu 1

Fri 2

Sat 3

Sun 4

Mon 5

Tue 6

now

Zoom Meetings

Wed 30

Thu 1

Fri 2

Sat 3

Sun 4

Mon 5

Tue 6

now

Service Degradation Affected Incoming and Outgoing Calls of Zoom Contact Center, Virtual Agents, Mail, Calendar, Meetings, Cloud Meeting Recordings, Webinars and Events

Started 1 Oct 2026 16:08:55 (6 days ago), resolved 1 Oct 2026 17:53:34 (6 days ago)

Incident without Impact

Resolved

Zoom Meetings

Zoom Contact Center

Zoom Virtual Agent

Calendar

Zoom Contact Center

More...

This incident has been resolved and the affected services have been restored.

See all updates

In-Meeting Chat/Polling

Wed 30

Thu 1

Fri 2

Sat 3

Sun 4

Mon 5

Tue 6

now

Archiving

Wed 30

Thu 1

Fri 2

Sat 3

Sun 4

Mon 5

Tue 6

now

Live Transcription

Wed 30

Thu 1

Fri 2

Sat 3

Sun 4

Mon 5

Tue 6

now

Closed Captioning

Wed 30

Thu 1

Fri 2

Sat 3

Sun 4

Mon 5

Tue 6

now

Live Streaming

Wed 30

Thu 1

Fri 2

Sat 3

Sun 4

Mon 5

Tue 6

now

Meeting Dial-in/Telephony

Wed 30

Thu 1

Fri 2

Sat 3

Sun 4

Mon 5

Tue 6

now

Zoom Conference Room Connector

Wed 30

Thu 1

Fri 2

Sat 3

Sun 4

Mon 5

Tue 6

now

Recording

Wed 30

Thu 1

Fri 2

Sat 3

Sun 4

Mon 5

Tue 6

now

Service Degradation Affected Incoming and Outgoing Calls of Zoom Contact Center, Virtual Agents, Mail, Calendar, Meetings, Cloud Meeting Recordings, Webinars and Events

Started 1 Oct 2026 16:08:55 (6 days ago), resolved 1 Oct 2026 17:53:34 (6 days ago)

Incident without Impact

Resolved

Zoom Meetings

Zoom Contact Center

Zoom Virtual Agent

Calendar

Zoom Contact Center

More...

This incident has been resolved and the affected services have been restored.

See all updates

Zoom Meeting Invite

Wed 30

Thu 1

Fri 2

Sat 3

Sun 4

Mon 5

Tue 6

now

SIP Connected Audio (SCA)

Wed 30

Thu 1

Fri 2

Sat 3

Sun 4

Mon 5

Tue 6

now

Zoom for Intune

Wed 30

Thu 1

Fri 2

Sat 3

Sun 4

Mon 5

Tue 6

now

Zoom Webinars

Wed 30

Thu 1

Fri 2

Sat 3

Sun 4

Mon 5

Tue 6

now

Zoom AI

Wed 30

Thu 1

Fri 2

Sat 3

Sun 4

Mon 5

Tue 6

now

SMS (Send meeting invite via SMS)

Wed 30

Thu 1

Fri 2

Sat 3

Sun 4

Mon 5

Tue 6

now

PSTN

Wed 30

Thu 1

Fri 2

Sat 3

Sun 4

Mon 5

Tue 6

now

Meeting Dial-out/Telephony

Wed 30

Thu 1

Fri 2

Sat 3

Sun 4

Mon 5

Tue 6

now

AI Image Generation

Wed 30

Thu 1

Fri 2

Sat 3

Sun 4

Mon 5

Tue 6

now

Real Time Media Streams (RTMS)

Wed 30

Thu 1

Fri 2

Sat 3

Sun 4

Mon 5

Tue 6

now

Zoom Webinars Plus and Events

Wed 30

Thu 1

Fri 2

Sat 3

Sun 4

Mon 5

Tue 6

now

Service Degradation Affected Incoming and Outgoing Calls of Zoom Contact Center, Virtual Agents, Mail, Calendar, Meetings, Cloud Meeting Recordings, Webinars and Events

Started 1 Oct 2026 16:08:55 (6 days ago), resolved 1 Oct 2026 17:53:34 (6 days ago)

Incident without Impact

Resolved

Zoom Meetings

Zoom Contact Center

Zoom Virtual Agent

Calendar

Zoom Contact Center

More...

This incident has been resolved and the affected services have been restored.

See all updates

Zoom My Notes

Wed 30

Thu 1

Fri 2

Sat 3

Sun 4

Mon 5

Tue 6

now

Zoom Phone - Global

Wed 30

Thu 1

Fri 2

Sat 3

Sun 4

Mon 5

Tue 6

now

Web Portal (Admin/Users/Provisioning/Dashboard & Reporting)

Wed 30

Thu 1

Fri 2

Sat 3

Sun 4

Mon 5

Tue 6

now

Third Party Contact Center Integration (Five9/Twilio/Talkdesk/inContact/Genesys)

Wed 30

Thu 1

Fri 2

Sat 3

Sun 4

Mon 5

Tue 6

now

Integration (API/Webhook)

Wed 30

Thu 1

Fri 2

Sat 3

Sun 4

Mon 5

Tue 6

now

Cisco Rooms registered to Zoom Phone

Wed 30

Thu 1

Fri 2

Sat 3

Sun 4

Mon 5

Tue 6

now

Polycom Rooms registered to Zoom Phone

Wed 30

Thu 1

Fri 2

Sat 3

Sun 4

Mon 5

Tue 6

now

Calling (Inbound/Outbound)

Wed 30

Thu 1

Fri 2

Sat 3

Sun 4

Mon 5

Tue 6

now

Zoom Phone Node Service

Wed 30

Thu 1

Fri 2

Sat 3

Sun 4

Mon 5

Tue 6

now

SMS

Wed 30

Thu 1

Fri 2

Sat 3

Sun 4

Mon 5

Tue 6

now

Zoom AIC

Wed 30

Thu 1

Fri 2

Sat 3

Sun 4

Mon 5

Tue 6

now

PSTN

Wed 30

Thu 1

Fri 2

Sat 3

Sun 4

Mon 5

Tue 6

now

Voicemail/Recording/Call Log

Wed 30

Thu 1

Fri 2

Sat 3

Sun 4

Mon 5

Tue 6

now

Zoom Phone

Wed 30

Thu 1

Fri 2

Sat 3

Sun 4

Mon 5

Tue 6

now

Devices (Softphones/Deskphones)

Wed 30

Thu 1

Fri 2

Sat 3

Sun 4

Mon 5

Tue 6

now

Service Degradation Affecting Customer Using Polycom Devices Going Offline

Started 25 Sep 2026 17:45:29 (12 days ago), still ongoing

Minor Incident

Identified

Devices (Softphones/Deskphones)

We are currently investigating a service degradation with a subset of users with Polycom devices going offline.

Our team is actively working to identify the impact and root cause. We will provide an update as soon as more information becomes available.

We appreciate your patience as we work to resolve this issue.

Identified: We are continuing to work with our underlying provider to address the subset of remaining devices that are showing offline.

We will keep you informed with timely updates as progress is made.

Thank you for your patience.

7 Oct 2026 03:02:59 (13 hours ago)

Identified: We are continuing to work with our underlying provider to address the subset of remaining devices that are showing offline.

We will keep you informed with timely updates as progress is made.

Thank you for your patience.

6 Oct 2026 01:31:53 (2 days ago)

Identified: We are continuing to work with our underlying provider to address the subset of remaining devices that are showing offline.

We will keep you informed with timely updates as progress is made.

Thank you for your patience.

5 Oct 2026 01:32:52 (3 days ago)

Identified: We are continuing to work with our underlying provider to address the subset of remaining devices that are showing offline.

We will keep you informed with timely updates as progress is made.

Thank you for your patience.

4 Oct 2026 01:28:03 (4 days ago)

Identified: We are continuing to work with our underlying provider to address the subset of remaining devices that are showing offline.

We will keep you informed with timely updates as progress is made.

Thank you for your patience.

3 Oct 2026 01:31:09 (5 days ago)

Identified: We are continuing to work with our underlying provider to address the subset of remaining devices that are showing offline.

We will keep you informed with timely updates as progress is made.

Thank you for your patience.

2 Oct 2026 01:31:03 (6 days ago)

Identified: We are continuing to work with our underlying provider to address the subset of remaining devices that are showing offline.

We will keep you informed with timely updates as progress is made.

Thank you for your patience.

1 Oct 2026 01:33:05 (7 days ago)

Identified: We are continuing to work with our underlying provider to address the subset of remaining devices that are showing offline.

We will keep you informed with timely updates as progress is made.

Thank you for your patience.

30 Sep 2026 01:30:48 (8 days ago)

Identified: We are continuing to work with our underlying provider to address the subset of remaining devices that are showing offline.

We will keep you informed with timely updates as progress is made.

Thank you for your patience.

29 Sep 2026 01:22:59 (9 days ago)

Identified: We are continuing to work with our underlying provider to address the subset of remaining devices that are showing offline.

We will keep you informed with timely updates as progress is made.

Thank you for your patience.

28 Sep 2026 01:19:15 (10 days ago)

Identified: A significant number of Polycom devices are back online, and service has been restored for the majority of affected users.

We are continuing to work with our underlying provider to address the remaining service degradation affecting a subset of users whose Polycom devices remain offline.

We will continue to monitor the service closely and provide further updates as progress is made.

Thank you for your patience and understanding.

27 Sep 2026 10:44:13 (10 days ago)

Identified: We are continuing to work with our underlying provider to address the service degradation affecting a subset of users experiencing Polycom devices going offline.

We will keep you informed with timely updates as progress is made.

Thank you for your patience.

27 Sep 2026 04:01:37 (11 days ago)

Identified: We are continuing to work with our underlying provider to address the service degradation affecting a subset of users experiencing Polycom devices going offline.

We will keep you informed with timely updates as progress is made.

Thank you for your patience.

26 Sep 2026 20:01:25 (11 days ago)

Identified: Our team continue to work with our underlying provider affecting service degradation with a subset of users with Polycom devices going offline.

We will keep you informed with timely updates as progress is made.

Thank you for your patience.

26 Sep 2026 13:51:19 (11 days ago)

Identified: Our team continue to work with our underlying provider affecting service degradation with a subset of users with Polycom devices going offline.

We will keep you informed with timely updates as progress is made.

Thank you for your patience.

26 Sep 2026 05:32:23 (11 days ago)

Identified: Our team continue to work with our underlying provider affecting service degradation with a subset of users with Polycom devices going offline.

We will keep you informed with timely updates as progress is made.

Thank you for your patience.

26 Sep 2026 01:31:22 (12 days ago)

Identified: Our team continue to work with our underlying provider affecting service degradation with a subset of users with Polycom devices going offline.

We will keep you informed with timely updates as progress is made.

Thank you for your patience.

25 Sep 2026 22:31:59 (12 days ago)

Identified: The root cause affecting service degradation with a subset of users with Polycom devices going offline has been identified.

We will keep you informed with timely updates as progress is made.

25 Sep 2026 20:20:04 (12 days ago)

Investigating: We are continuing to investigate this issue and will provide updates as soon as there is more information to share.

Thank you for your patience.

25 Sep 2026 19:11:08 (12 days ago)

Investigating: We are currently investigating a service degradation with a subset of users with Polycom devices going offline.

Our team is actively working to identify the impact and root cause. We will provide an update as soon as more information becomes available.

We appreciate your patience as we work to resolve this issue.

25 Sep 2026 17:45:29 (12 days ago)

See all updates

Transcription

Wed 30

Thu 1

Fri 2

Sat 3

Sun 4

Mon 5

Tue 6

now

PCI Integration

Wed 30

Thu 1

Fri 2

Sat 3

Sun 4

Mon 5

Tue 6

now

Zoom Phone - APAC

Wed 30

Thu 1

Fri 2

Sat 3

Sun 4

Mon 5

Tue 6

now

Zoom Phone

Wed 30

Thu 1

Fri 2

Sat 3

Sun 4

Mon 5

Tue 6

now

Calling (Inbound/Outbound)

Wed 30

Thu 1

Fri 2

Sat 3

Sun 4

Mon 5

Tue 6

now

Devices (Softphones/Deskphones)

Wed 30

Thu 1

Fri 2

Sat 3

Sun 4

Mon 5

Tue 6

now

BYOC - Premises

Wed 30

Thu 1

Fri 2

Sat 3

Sun 4

Mon 5

Tue 6

now

Provider Exchange

Wed 30

Thu 1

Fri 2

Sat 3

Sun 4

Mon 5

Tue 6

now

Emergency Calling

Wed 30

Thu 1

Fri 2

Sat 3

Sun 4

Mon 5

Tue 6

now

Recording Service

Wed 30

Thu 1

Fri 2

Sat 3

Sun 4

Mon 5

Tue 6

now

Hardware Phone

Wed 30

Thu 1

Fri 2

Sat 3

Sun 4

Mon 5

Tue 6

now

Native PSTN

Wed 30

Thu 1

Fri 2

Sat 3

Sun 4

Mon 5

Tue 6

now

Carrier Platform

Wed 30

Thu 1

Fri 2

Sat 3

Sun 4

Mon 5

Tue 6

now

Zoom Phone - AUSTRALIA

Wed 30

Thu 1

Fri 2

Sat 3

Sun 4

Mon 5

Tue 6

now

Zoom Phone

Wed 30

Thu 1

Fri 2

Sat 3

Sun 4

Mon 5

Tue 6

now

Calling (Inbound/Outbound)

Wed 30

Thu 1

Fri 2

Sat 3

Sun 4

Mon 5

Tue 6

now

Devices (Softphones/Deskphones)

Wed 30

Thu 1

Fri 2

Sat 3

Sun 4

Mon 5

Tue 6

now

BYOC - Premises

Wed 30

Thu 1

Fri 2

Sat 3

Sun 4

Mon 5

Tue 6

now

Provider Exchange

Wed 30

Thu 1

Fri 2

Sat 3

Sun 4

Mon 5

Tue 6

now

Emergency Calling

Wed 30

Thu 1

Fri 2

Sat 3

Sun 4

Mon 5

Tue 6

now

Recording Service

Wed 30

Thu 1

Fri 2

Sat 3

Sun 4

Mon 5

Tue 6

now

SMS/MMS (Inbound/Outbound)

Wed 30

Thu 1

Fri 2

Sat 3

Sun 4

Mon 5

Tue 6

now

Live Transcription

Wed 30

Thu 1

Fri 2

Sat 3

Sun 4

Mon 5

Tue 6

now

Zoom Phone - EMEA

Wed 30

Thu 1

Fri 2

Sat 3

Sun 4

Mon 5

Tue 6

now

Zoom Phone

Wed 30

Thu 1

Fri 2

Sat 3

Sun 4

Mon 5

Tue 6

now

Calling (Inbound/Outbound)

Wed 30

Thu 1

Fri 2

Sat 3

Sun 4

Mon 5

Tue 6

now

Devices (Softphones/Deskphones)

Wed 30

Thu 1

Fri 2

Sat 3

Sun 4

Mon 5

Tue 6

now

BYOC - Premises

Wed 30

Thu 1

Fri 2

Sat 3

Sun 4

Mon 5

Tue 6

now

Provider Exchange

Wed 30

Thu 1

Fri 2

Sat 3

Sun 4

Mon 5

Tue 6

now

Emergency Calling

Wed 30

Thu 1

Fri 2

Sat 3

Sun 4

Mon 5

Tue 6

now

Recording Service

Wed 30

Thu 1

Fri 2

Sat 3

Sun 4

Mon 5

Tue 6

now

SMS/MMS (Inbound/Outbound)

Wed 30

Thu 1

Fri 2

Sat 3

Sun 4

Mon 5

Tue 6

now

Native PSTN

Wed 30

Thu 1

Fri 2

Sat 3

Sun 4

Mon 5

Tue 6

now

Carrier Platform

Wed 30

Thu 1

Fri 2

Sat 3

Sun 4

Mon 5

Tue 6

now

Zoom Phone - HONG KONG/CHINA

Wed 30

Thu 1

Fri 2

Sat 3

Sun 4

Mon 5

Tue 6

now

Zoom Phone

Wed 30

Thu 1

Fri 2

Sat 3

Sun 4

Mon 5

Tue 6

now

Calling (Inbound/Outbound)

Wed 30

Thu 1

Fri 2

Sat 3

Sun 4

Mon 5

Tue 6

now

Devices (Softphones/Deskphones)

Wed 30

Thu 1

Fri 2

Sat 3

Sun 4

Mon 5

Tue 6

now

BYOC - Premises

Wed 30

Thu 1

Fri 2

Sat 3

Sun 4

Mon 5

Tue 6

now

Provider Exchange

Wed 30

Thu 1

Fri 2

Sat 3

Sun 4

Mon 5

Tue 6

now

Emergency Calling

Wed 30

Thu 1

Fri 2

Sat 3

Sun 4

Mon 5

Tue 6

now

Recording Service

Wed 30

Thu 1

Fri 2

Sat 3

Sun 4

Mon 5

Tue 6

now

Zoom Phone - JAPAN

Wed 30

Thu 1

Fri 2

Sat 3

Sun 4

Mon 5

Tue 6

now

Zoom Phone

Wed 30

Thu 1

Fri 2

Sat 3

Sun 4

Mon 5

Tue 6

now

Calling (Inbound/Outbound)

Wed 30

Thu 1

Fri 2

Sat 3

Sun 4

Mon 5

Tue 6

now

Devices (Softphones/Deskphones)

Wed 30

Thu 1

Fri 2

Sat 3

Sun 4

Mon 5

Tue 6

now

BYOC - Premises

Wed 30

Thu 1

Fri 2

Sat 3

Sun 4

Mon 5

Tue 6

now

Provider Exchange

Wed 30

Thu 1

Fri 2

Sat 3

Sun 4

Mon 5

Tue 6

now

Emergency Calling

Wed 30

Thu 1

Fri 2

Sat 3

Sun 4

Mon 5

Tue 6

now

Recording Service

Wed 30

Thu 1

Fri 2

Sat 3

Sun 4

Mon 5

Tue 6

now

Zoom Phone - LATIN AMERICA

Wed 30

Thu 1

Fri 2

Sat 3

Sun 4

Mon 5

Tue 6

now

Zoom Phone

Wed 30

Thu 1

Fri 2

Sat 3

Sun 4

Mon 5

Tue 6

now

Calling (Inbound/Outbound)

Wed 30

Thu 1

Fri 2

Sat 3

Sun 4

Mon 5

Tue 6

now

Devices (Softphones/Deskphones)

Wed 30

Thu 1

Fri 2

Sat 3

Sun 4

Mon 5

Tue 6

now

BYOC - Premises

Wed 30

Thu 1

Fri 2

Sat 3

Sun 4

Mon 5

Tue 6

now

Provider Exchange

Wed 30

Thu 1

Fri 2

Sat 3

Sun 4

Mon 5

Tue 6

now

Emergency Calling

Wed 30

Thu 1

Fri 2

Sat 3

Sun 4

Mon 5

Tue 6

now

Recording Service

Wed 30

Thu 1

Fri 2

Sat 3

Sun 4

Mon 5

Tue 6

now

Zoom Phone - NORTH AMERICA

Wed 30

Thu 1

Fri 2

Sat 3

Sun 4

Mon 5

Tue 6

now

Zoom Phone

Wed 30

Thu 1

Fri 2

Sat 3

Sun 4

Mon 5

Tue 6

now

Calling (Inbound/Outbound)

Wed 30

Thu 1

Fri 2

Sat 3

Sun 4

Mon 5

Tue 6

now

Service Degradation Affected Inbound and Outbound Calls of Zoom Phone and Contact Center in North America Region

Started 4 Oct 2026 08:05:44 (3 days ago), resolved 4 Oct 2026 08:20:34 (3 days ago)

Incident without Impact

Resolved

Calling (Inbound/Outbound)

Voice (Inbound/Outbound)

On 10/04/2026, Between 06:36 UTC to 07:30 UTC, A subset of users may have experienced issues with inbound and outbound calls of Zoom Phone and Contact Center in North America region.

This incident has been resolved and the affected services have been restored.

See all updates

SMS/MMS (Inbound/Outbound)

Wed 30

Thu 1

Fri 2

Sat 3

Sun 4

Mon 5

Tue 6

now

Devices (Softphones/Deskphones)

Wed 30

Thu 1

Fri 2

Sat 3

Sun 4

Mon 5

Tue 6

now

BYOC - Premises

Wed 30

Thu 1

Fri 2

Sat 3

Sun 4

Mon 5

Tue 6

now

Provider Exchange

Wed 30

Thu 1

Fri 2

Sat 3

Sun 4

Mon 5

Tue 6

now

Emergency Calling

Wed 30

Thu 1

Fri 2

Sat 3

Sun 4

Mon 5

Tue 6

now

Recording Service

Wed 30

Thu 1

Fri 2

Sat 3

Sun 4

Mon 5

Tue 6

now

Hardware Phone

Wed 30

Thu 1

Fri 2

Sat 3

Sun 4

Mon 5

Tue 6

now

Zoom Revenue Accelerator

Wed 30

Thu 1

Fri 2

Sat 3

Sun 4

Mon 5

Tue 6

now

Zoom Revenue Accelerator

Wed 30

Thu 1

Fri 2

Sat 3

Sun 4

Mon 5

Tue 6

now

Deals

Wed 30

Thu 1

Fri 2

Sat 3

Sun 4

Mon 5

Tue 6

now

Email Notifications

Wed 30

Thu 1

Fri 2

Sat 3

Sun 4

Mon 5

Tue 6

now

Conversations

Wed 30

Thu 1

Fri 2

Sat 3

Sun 4

Mon 5

Tue 6

now

Recordings

Wed 30

Thu 1

Fri 2

Sat 3

Sun 4

Mon 5

Tue 6

now

Recording Transcription

Wed 30

Thu 1

Fri 2

Sat 3

Sun 4

Mon 5

Tue 6

now

Transcription

Wed 30

Thu 1

Fri 2

Sat 3

Sun 4

Mon 5

Tue 6

now

Analytics

Wed 30

Thu 1

Fri 2

Sat 3

Sun 4

Mon 5

Tue 6

now

Accounts

Wed 30

Thu 1

Fri 2

Sat 3

Sun 4

Mon 5

Tue 6

now

People

Wed 30

Thu 1

Fri 2

Sat 3

Sun 4

Mon 5

Tue 6

now

Teams

Wed 30

Thu 1

Fri 2

Sat 3

Sun 4

Mon 5

Tue 6

now

Coaching

Wed 30

Thu 1

Fri 2

Sat 3

Sun 4

Mon 5

Tue 6

now

Scoring

Wed 30

Thu 1

Fri 2

Sat 3

Sun 4

Mon 5

Tue 6

now

Coaching Activity Tracker

Wed 30

Thu 1

Fri 2

Sat 3

Sun 4

Mon 5

Tue 6

now

AI Role Play

Wed 30

Thu 1

Fri 2

Sat 3

Sun 4

Mon 5

Tue 6

now

Ask ZRA

Wed 30

Thu 1

Fri 2

Sat 3

Sun 4

Mon 5

Tue 6

now

Forecast

Wed 30

Thu 1

Fri 2

Sat 3

Sun 4

Mon 5

Tue 6

now

Zoom Recording Transcription

Wed 30

Thu 1

Fri 2

Sat 3

Sun 4

Mon 5

Tue 6

now

Engage

Wed 30

Thu 1

Fri 2

Sat 3

Sun 4

Mon 5

Tue 6

now

Zoom Rooms

Wed 30

Thu 1

Fri 2

Sat 3

Sun 4

Mon 5

Tue 6

now

Zoom Rooms

Wed 30

Thu 1

Fri 2

Sat 3

Sun 4

Mon 5

Tue 6

now

Zoom Rooms Digital Signage

Wed 30

Thu 1

Fri 2

Sat 3

Sun 4

Mon 5

Tue 6

now

Zoom Workspace Reservation

Wed 30

Thu 1

Fri 2

Sat 3

Sun 4

Mon 5

Tue 6

now

Service Degradation Affecting Zoom Rooms Management and Workspaces Management in SA01.

Started 4 Oct 2026 23:19:07 (3 days ago), resolved 5 Oct 2026 00:41:25 (3 days ago)

Minor Incident

Resolved

Zoom Workspace Reservation

Zoom Visitor Management

Zoom Rooms

Workspace Reservation Dashboard & Reporting

We are currently investigating a service degradation affecting Zoom Rooms Management and Workspaces Management in SA01 region.

Our team is actively working to identify the impact and root cause. We will provide an update as soon as more information becomes available.

We appreciate your patience as we work to resolve this issue.

See all updates

Zoom Visitor Management

Wed 30

Thu 1

Fri 2

Sat 3

Sun 4

Mon 5

Tue 6

now

Service Degradation Affecting Zoom Rooms Management and Workspaces Management in SA01.

Started 4 Oct 2026 23:19:07 (3 days ago), resolved 5 Oct 2026 00:41:25 (3 days ago)

Minor Incident

Resolved

Zoom Workspace Reservation

Zoom Visitor Management

Zoom Rooms

Workspace Reservation Dashboard & Reporting

We are currently investigating a service degradation affecting Zoom Rooms Management and Workspaces Management in SA01 region.

Our team is actively working to identify the impact and root cause. We will provide an update as soon as more information becomes available.

We appreciate your patience as we work to resolve this issue.

See all updates

Workspace Reservation Dashboard & Reporting

Wed 30

Thu 1

Fri 2

Sat 3

Sun 4

Mon 5

Tue 6

now

Service Degradation Affecting Zoom Rooms Management and Workspaces Management in SA01.

Started 4 Oct 2026 23:19:07 (3 days ago), resolved 5 Oct 2026 00:41:25 (3 days ago)

Minor Incident

Resolved

Zoom Workspace Reservation

Zoom Visitor Management

Zoom Rooms

Workspace Reservation Dashboard & Reporting

We are currently investigating a service degradation affecting Zoom Rooms Management and Workspaces Management in SA01 region.

Our team is actively working to identify the impact and root cause. We will provide an update as soon as more information becomes available.

We appreciate your patience as we work to resolve this issue.

See all updates

Translation

Wed 30

Thu 1

Fri 2

Sat 3

Sun 4

Mon 5

Tue 6

now

Transcription

Wed 30

Thu 1

Fri 2

Sat 3

Sun 4

Mon 5

Tue 6

now

Scheduling Displays

Wed 30

Thu 1

Fri 2

Sat 3

Sun 4

Mon 5

Tue 6

now

Zoom Subscriptions

Wed 30

Thu 1

Fri 2

Sat 3

Sun 4

Mon 5

Tue 6

now

Zoom Support

Wed 30

Thu 1

Fri 2

Sat 3

Sun 4

Mon 5

Tue 6

now

Knowledge Base

Wed 30

Thu 1

Fri 2

Sat 3

Sun 4

Mon 5

Tue 6

now

Chatbot

Wed 30

Thu 1

Fri 2

Sat 3

Sun 4

Mon 5

Tue 6

now

Ticketing

Wed 30

Thu 1

Fri 2

Sat 3

Sun 4

Mon 5

Tue 6

now

Phone Support

Wed 30

Thu 1

Fri 2

Sat 3

Sun 4

Mon 5

Tue 6

now

Zoom Community

Wed 30

Thu 1

Fri 2

Sat 3

Sun 4

Mon 5

Tue 6

now

Chat Support

Wed 30

Thu 1

Fri 2

Sat 3

Sun 4

Mon 5

Tue 6

now

Zoom Support Portal

Wed 30

Thu 1

Fri 2

Sat 3

Sun 4

Mon 5

Tue 6

now

Zoom Learning Center

Wed 30

Thu 1

Fri 2

Sat 3

Sun 4

Mon 5

Tue 6

now

Zoom Website

Wed 30

Thu 1

Fri 2

Sat 3

Sun 4

Mon 5

Tue 6

now

Zoom Dashboard & Reporting

Wed 30

Thu 1

Fri 2

Sat 3

Sun 4

Mon 5

Tue 6

now

Download Center & Clients

Wed 30

Thu 1

Fri 2

Sat 3

Sun 4

Mon 5

Tue 6

now

Web Portal

Wed 30

Thu 1

Fri 2

Sat 3

Sun 4

Mon 5

Tue 6

now

Web Client

Wed 30

Thu 1

Fri 2

Sat 3

Sun 4

Mon 5

Tue 6

now

Zoom Rooms

Wed 30

Thu 1

Fri 2

Sat 3

Sun 4

Mon 5

Tue 6

now

Service Degradation Affecting Zoom Rooms Management and Workspaces Management in SA01.

Started 4 Oct 2026 23:19:07 (3 days ago), resolved 5 Oct 2026 00:41:25 (3 days ago)

Minor Incident

Resolved

Zoom Workspace Reservation

Zoom Visitor Management

Zoom Rooms

Workspace Reservation Dashboard & Reporting

We are currently investigating a service degradation affecting Zoom Rooms Management and Workspaces Management in SA01 region.

Our team is actively working to identify the impact and root cause. We will provide an update as soon as more information becomes available.

We appreciate your patience as we work to resolve this issue.

See all updates

Integrations/Calendar/Plug-In/Add-In

Wed 30

Thu 1

Fri 2

Sat 3

Sun 4

Mon 5

Tue 6

now

Service Degradation Affecting Zoom for Google Workspace Add-On

Started 1 Oct 2026 11:52:48 (6 days ago), resolved 1 Oct 2026 16:21:53 (6 days ago)

Minor Incident

Resolved

Integrations/Calendar/Plug-In/Add-In

We are currently investigating a service degradation affecting users ability to add Zoom app in 3P Calendar Services.

Our team is actively working to identify the impact and root cause. We will provide an update as soon as more information becomes available.

We appreciate your patience as we work to resolve this issue.

See all updates

Zoom Learning Center

Wed 30

Thu 1

Fri 2

Sat 3

Sun 4

Mon 5

Tue 6

now

Zoom Website

Wed 30

Thu 1

Fri 2

Sat 3

Sun 4

Mon 5

Tue 6

now

Zoom Homepage

Wed 30

Thu 1

Fri 2

Sat 3

Sun 4

Mon 5

Tue 6

now

Zoom Products

Wed 30

Thu 1

Fri 2

Sat 3

Sun 4

Mon 5

Tue 6

now

Contact Sales

Wed 30

Thu 1

Fri 2

Sat 3

Sun 4

Mon 5

Tue 6

now

Zoom AICW

Wed 30

Thu 1

Fri 2

Sat 3

Sun 4

Mon 5

Tue 6

now

Zoom Workforce Management

Wed 30

Thu 1

Fri 2

Sat 3

Sun 4

Mon 5

Tue 6

now

Zoom Survey

Wed 30

Thu 1

Fri 2

Sat 3

Sun 4

Mon 5

Tue 6

now

Zoom Clinical Notes

Wed 30

Thu 1

Fri 2

Sat 3

Sun 4

Mon 5

Tue 6

now

Zoom Tasks

Wed 30

Thu 1

Fri 2

Sat 3

Sun 4

Mon 5

Tue 6

now

Zoom Video Management

Wed 30

Thu 1

Fri 2

Sat 3

Sun 4

Mon 5

Tue 6

now

Zoom Virtual Agent - Global

Wed 30

Thu 1

Fri 2

Sat 3

Sun 4

Mon 5

Tue 6

now

Zoom Virtual Agent

Wed 30

Thu 1

Fri 2

Sat 3

Sun 4

Mon 5

Tue 6

now

Service Degradation Affected Incoming and Outgoing Calls of Zoom Contact Center, Virtual Agents, Mail, Calendar, Meetings, Cloud Meeting Recordings, Webinars and Events

Started 1 Oct 2026 16:08:55 (6 days ago), resolved 1 Oct 2026 17:53:34 (6 days ago)

Incident without Impact

Resolved

Zoom Meetings

Zoom Contact Center

Zoom Virtual Agent

Calendar

Zoom Contact Center

More...

This incident has been resolved and the affected services have been restored.

See all updates

Voice Agent

Wed 30

Thu 1

Fri 2

Sat 3

Sun 4

Mon 5

Tue 6

now

Service Degradation Affected Incoming and Outgoing Calls of Zoom Contact Center, Virtual Agents, Mail, Calendar, Meetings, Cloud Meeting Recordings, Webinars and Events

Started 1 Oct 2026 16:08:55 (6 days ago), resolved 1 Oct 2026 17:53:34 (6 days ago)

Incident without Impact

Resolved

Zoom Meetings

Zoom Contact Center

Zoom Virtual Agent

Calendar

Zoom Contact Center

More...

This incident has been resolved and the affected services have been restored.

See all updates

Chat Agent

Wed 30

Thu 1

Fri 2

Sat 3

Sun 4

Mon 5

Tue 6

now

Admin Portal - Agent Provision

Wed 30

Thu 1

Fri 2

Sat 3

Sun 4

Mon 5

Tue 6

now

Admin Portal - Knowledge Base

Wed 30

Thu 1

Fri 2

Sat 3

Sun 4

Mon 5

Tue 6

now

Admin Portal - Reporting Service

Wed 30

Thu 1

Fri 2

Sat 3

Sun 4

Mon 5

Tue 6

now

Admin Portal - Others

Wed 30

Thu 1

Fri 2

Sat 3

Sun 4

Mon 5

Tue 6

now

Transcription

Wed 30

Thu 1

Fri 2

Sat 3

Sun 4

Mon 5

Tue 6

now

Zoom Virtual Agent - APAC

Wed 30

Thu 1

Fri 2

Sat 3

Sun 4

Mon 5

Tue 6

now

Voice Agent

Wed 30

Thu 1

Fri 2

Sat 3

Sun 4

Mon 5

Tue 6

now

Chat Agent

Wed 30

Thu 1

Fri 2

Sat 3

Sun 4

Mon 5

Tue 6

now

Zoom Virtual Agent - AUSTRALIA

Wed 30

Thu 1

Fri 2

Sat 3

Sun 4

Mon 5

Tue 6

now

Voice Agent

Wed 30

Thu 1

Fri 2

Sat 3

Sun 4

Mon 5

Tue 6

now

Chat Agent

Wed 30

Thu 1

Fri 2

Sat 3

Sun 4

Mon 5

Tue 6

now

Zoom Virtual Agent - EMEA

Wed 30

Thu 1

Fri 2

Sat 3

Sun 4

Mon 5

Tue 6

now

Voice Agent

Wed 30

Thu 1

Fri 2

Sat 3

Sun 4

Mon 5

Tue 6

now

Chat Agent

Wed 30

Thu 1

Fri 2

Sat 3

Sun 4

Mon 5

Tue 6

now

Zoom Virtual Agent - JAPAN

Wed 30

Thu 1

Fri 2

Sat 3

Sun 4

Mon 5

Tue 6

now

Voice Agent

Wed 30

Thu 1

Fri 2

Sat 3

Sun 4

Mon 5

Tue 6

now

Chat Agent

Wed 30

Thu 1

Fri 2

Sat 3

Sun 4

Mon 5

Tue 6

now

Zoom Virtual Agent - LATIN AMERICA

Wed 30

Thu 1

Fri 2

Sat 3

Sun 4

Mon 5

Tue 6

now

Voice Agent

Wed 30

Thu 1

Fri 2

Sat 3

Sun 4

Mon 5

Tue 6

now

Chat Agent

Wed 30

Thu 1

Fri 2

Sat 3

Sun 4

Mon 5

Tue 6

now

Zoom Virtual Agent - NORTH AMERICA

Wed 30

Thu 1

Fri 2

Sat 3

Sun 4

Mon 5

Tue 6

now

Voice Agent

Wed 30

Thu 1

Fri 2

Sat 3

Sun 4

Mon 5

Tue 6

now

Service Degradation Affected Incoming and Outgoing Calls of Zoom Contact Center, Virtual Agents, Mail, Calendar, Meetings, Cloud Meeting Recordings, Webinars and Events

Started 1 Oct 2026 16:08:55 (6 days ago), resolved 1 Oct 2026 17:53:34 (6 days ago)

Incident without Impact

Resolved

Zoom Meetings

Zoom Contact Center

Zoom Virtual Agent

Calendar

Zoom Contact Center

More...

This incident has been resolved and the affected services have been restored.

See all updates

Chat Agent

Wed 30

Thu 1

Fri 2

Sat 3

Sun 4

Mon 5

Tue 6

now

Apps by Zoom

Wed 30

Thu 1

Fri 2

Sat 3

Sun 4

Mon 5

Tue 6

now

Slack

Wed 30

Thu 1

Fri 2

Sat 3

Sun 4

Mon 5

Tue 6

now

Microsoft Teams

Wed 30

Thu 1

Fri 2

Sat 3

Sun 4

Mon 5

Tue 6

now

Google Workspace

Wed 30

Thu 1

Fri 2

Sat 3

Sun 4

Mon 5

Tue 6

now

Lti Pro

Wed 30

Thu 1

Fri 2

Sat 3

Sun 4

Mon 5

Tue 6

now

Epic FHIR

Wed 30

Thu 1

Fri 2

Sat 3

Sun 4

Mon 5

Tue 6

now

Microsoft OneDrive for Organizations

Wed 30

Thu 1

Fri 2

Sat 3

Sun 4

Mon 5

Tue 6

now

Ellkay

Wed 30

Thu 1

Fri 2

Sat 3

Sun 4

Mon 5

Tue 6

now

Zoom Build Platform

Wed 30

Thu 1

Fri 2

Sat 3

Sun 4

Mon 5

Tue 6

now

Video SDK

Wed 30

Thu 1

Fri 2

Sat 3

Sun 4

Mon 5

Tue 6

now

CoBrowse SDK

Wed 30

Thu 1

Fri 2

Sat 3

Sun 4

Mon 5

Tue 6

now

Zoom AI Services API

Wed 30

Thu 1

Fri 2

Sat 3

Sun 4

Mon 5

Tue 6

now

Zoom Hub

Wed 30

Thu 1

Fri 2

Sat 3

Sun 4

Mon 5

Tue 6

now

Zoom Quality Management

Wed 30

Thu 1

Fri 2

Sat 3

Sun 4

Mon 5

Tue 6

now

Zoom Workflows

Wed 30

Thu 1

Fri 2

Sat 3

Sun 4

Mon 5

Tue 6

now

Zoom AIC

Wed 30

Thu 1

Fri 2

Sat 3

Sun 4

Mon 5

Tue 6

now

Zoom Paper

Wed 30

Thu 1

Fri 2

Sat 3

Sun 4

Mon 5

Tue 6

now

Zoom Slides

Wed 30

Thu 1

Fri 2

Sat 3

Sun 4

Mon 5

Tue 6

now

Service Degradation Affecting Zoom Slides Generation in US Region

Started 7 Oct 2026 02:08:18 (14 hours ago), resolved 7 Oct 2026 04:47:08 (11 hours ago)

Minor Incident

Resolved

Zoom Slides

We are currently investigating a service degradation affecting a subset of users who are experiencing difficulties with Zoom Slides Generation in US Region.

Our team is actively working to identify the impact and root cause. We will provide an update as soon as more information becomes available.

We appreciate your patience as we work to resolve this issue.

See all updates

Zoom Sheets

Wed 30

Thu 1

Fri 2

Sat 3

Sun 4

Mon 5

Tue 6

now

ZoomMate

Wed 30

Thu 1

Fri 2

Sat 3

Sun 4

Mon 5

Tue 6

now

Service Degradation Affecting ZoomMate

Started 5 Oct 2026 21:57:07 (2 days ago), resolved 5 Oct 2026 22:21:57 (2 days ago)

Minor Incident

Resolved

ZoomMate

We are currently investigating a service degradation with ZoomMate services.

Our team is actively working to identify the impact and root cause. We will provide an update as soon as more information becomes available.

We appreciate your patience as we work to resolve this issue.

See all updates

Zoom Node

Wed 30

Thu 1

Fri 2

Sat 3

Sun 4

Mon 5

Tue 6

now

Zoom Whiteboard

Wed 30

Thu 1

Fri 2

Sat 3

Sun 4

Mon 5

Tue 6

now

Zoom AI Services (ZAS)

Wed 30

Thu 1

Fri 2

Sat 3

Sun 4

Mon 5

Tue 6

now

Zoom Status

Real-time updates of Zoom issues and outages

Zoom status is Partially Degraded Service

Zoom Contact Center

Zoom Contact Center

Voice (Inbound/Outbound)

Developer Documentation Website

Zoom Events

Calendar

Mail

You're checking on Zoom - but is your own site converting?

Active Incidents

Recently Resolved Incidents

Zoom Outage Survival Guide

Zoom Components

Zoom

Zoom Blog

Zoom Chat

Zoom Chat

Chat Messaging: Peer To Peer Messaging, History, Channels, Mobile Push Notifications

User Profiles and Presence

File Transfers: File, Video, Pictures, Voice

Archive Message: Archiving IM message with Third-parties and Email Notifications

Search

Zoom AI

Profile Card

Zoom Clips

Zoom CX - Global

Zoom Contact Center

Web Portal (Admin/Users/Provisioning)

Desktop Client (Supervisors/Agents)

Web Client (Supervisors/Agents)

Mobile Client (Agents)

3rd Party Integration Clients (e.g. Salesforce, ServiceNow, Zendesk, Meta)

Reporting Service

Developer Platform (APIs/Webhooks)

Developer Platform (SDKs)

Zoom Workforce Management

SMS

PSTN

Provider Exchange (PEX)

BYOC

Zoom AIC

Video Engagement

Transcription

PCI Integration

CX Insight

Cobrowse

3rd Party Messaging/Social (Inbound/Outbound)

Zoom CX - APAC

Zoom Contact Center

Voice (Inbound/Outbound)

Video (Inbound/Outbound)

Chat (Inbound/Outbound)

3rd Party Messaging/Social (Inbound/Outbound)

Email (Inbound/Outbound)

Outbound Dialers

Remote Control

AI Expert Assist

Recording Service

Voicemail

Transcription

Zoom CX - AUSTRALIA

Zoom Contact Center

Voice (Inbound/Outbound)

Video (Inbound/Outbound)

Chat (Inbound/Outbound)

3rd Party Messaging/Social (Inbound/Outbound)

Email (Inbound/Outbound)

Outbound Dialers

Remote Control

AI Expert Assist

Recording Service

BYOC - Premises

SMS (Inbound/Outbound)

Transcription

Zoom CX - EMEA

Zoom Contact Center

Voice (Inbound/Outbound)

Video (Inbound/Outbound)