
Zoom Status
Real-time updates of Zoom issues and outages
Zoom status is Operational
Zoom Chat
Voice (Inbound/Outbound)
Zoom Docs
Zoom Meetings
Calling (Inbound/Outbound)
Calling (Inbound/Outbound)
Recording Service
Active Incidents
No active incidents
Recently Resolved Incidents
We have identified service degradation with multiple Zoom services degradation and are working on a mitigation plan. We will continue to provide updates as we have them.
On 11/25/2025, Between 2:05 UTC to 2:30 UTC, A subset of users in Japan may have experienced issues with Zoom Phone functionality. Our Vendor resolved the issue and the affected services were restored.
A subset of users are experiencing intermittent audio issues on PSTN calls for Zoom Phone and Zoom Contact Center in Singapore region. Our team is actively working to identify the impact and root cause. We will provide an update as soon as more information becomes available. We appreciate your patience as we work to resolve this issue.
Zoom Outage Survival Guide
Zoom Components
Zoom Blog
Zoom Chat
Zoom Chat
We have identified service degradation with multiple Zoom services degradation and are working on a mitigation plan. We will continue to provide updates as we have them.
Chat Messaging: Peer To Peer Messaging, History, Channels, Push Notifications
User Profiles and Presence
File Transfers: File, Video, Pictures, Voice
Archive Message: Archiving IM message with Third-parties and Email Notifications
Search
Zoom AIC
Profile Card
Zoom Clips
Zoom Community
Zoom CX - Global
Zoom Contact Center
Web Portal (Admin/Users/Provisioning)
Desktop Client (Supervisors/Agents)
Web Client (Supervisors/Agents)
3rd Party Integration Clients (e.g. Salesforce, ServiceNow, Zendesk, Meta)
Reporting Service
Developer Platform (APIs/Webhooks)
Developer Platform (SDKs)
Zoom Workforce Management
SMS
PSTN
Provider Exchange (PEX)
BYOC
Zoom AIC
Video Engagement
Zoom CX - APAC
Zoom Contact Center
Voice (Inbound/Outbound)
A subset of users are experiencing intermittent audio issues on PSTN calls for Zoom Phone and Zoom Contact Center in Singapore region. Our team is actively working to identify the impact and root cause. We will provide an update as soon as more information becomes available. We appreciate your patience as we work to resolve this issue.
Video (Inbound/Outbound)
Chat (Inbound/Outbound)
3rd Party Messaging/Social (Inbound/Outbound)
Email (Inbound/Outbound)
Outbound Dialers
Remote Control
AI Expert Assist
Recording Service
Voicemail
Zoom CX - AUSTRALIA
Zoom Contact Center
Voice (Inbound/Outbound)
Video (Inbound/Outbound)
Chat (Inbound/Outbound)
3rd Party Messaging/Social (Inbound/Outbound)
Email (Inbound/Outbound)
Outbound Dialers
Remote Control
AI Expert Assist
Recording Service
BYOC - Premises
Zoom CX - EMEA
Zoom Contact Center
Voice (Inbound/Outbound)
Video (Inbound/Outbound)
Chat (Inbound/Outbound)
3rd Party Messaging/Social (Inbound/Outbound)
Email (Inbound/Outbound)
Outbound Dialers
Remote Control
AI Expert Assist
Recording Service
BYOC - Premises
Cobrowse
Zoom CX - JAPAN
Zoom Contact Center
Voice (Inbound/Outbound)
Video (Inbound/Outbound)
Chat (Inbound/Outbound)
3rd Party Messaging/Social (Inbound/Outbound)
Email (Inbound/Outbound)
Outbound Dialers
Remote Control
AI Expert Assist
Recording Service
BYOC - Premises
Zoom CX - LATIN AMERICA
Zoom Contact Center
Voice (Inbound/Outbound)
Video (Inbound/Outbound)
Chat (Inbound/Outbound)
3rd Party Messaging/Social (Inbound/Outbound)
Email (Inbound/Outbound)
Outbound Dialers
Remote Control
AI Expert Assist
Recording Service
Zoom CX - NORTH AMERICA
Zoom Contact Center
Voice (Inbound/Outbound)
Video (Inbound/Outbound)
Chat (Inbound/Outbound)
SMS/MMS (Inbound/Outbound)
3rd Party Messaging/Social (Inbound/Outbound)
Email (Inbound/Outbound)
Outbound Dialers
Remote Control
AI Expert Assist
Recording Service
BYOC - Premises
Cobrowse
Zoom Developer Platform
Web SDK
REST API
Marketplace
Webhooks
Developer Documentation Website
Zoom Video SDK
Cloud Recording
Dashboard
Calling Out
Zoom Docs
We have identified service degradation with multiple Zoom services degradation and are working on a mitigation plan. We will continue to provide updates as we have them.
Zoom Events
Zoom Mail
Calendar
Zoom Scheduler
Zoom AIC
Zoom Meetings
Zoom Meetings
We have identified service degradation with multiple Zoom services degradation and are working on a mitigation plan. We will continue to provide updates as we have them.
In-Meeting Chat/Polling
Archiving
Live Transcription
Closed Captioning
Live Streaming
Meeting Dial-in/Telephony
Zoom Conference Room Connector
Recording
Zoom Meeting Invite
SIP Connected Audio (SCA)
Zoom for Intune
Zoom Whiteboard
Zoom Webinars
Zoom AIC
SMS (Send meeting invite via SMS)
PSTN
Meeting Dial-out/Telephony
Zoom Notes
Zoom Phone - Global
Web Portal (Admin/Users/Provisioning/Dashboard & Reporting)
Third Party Contact Center Integration (Five9/Twilio/Talkdesk/inContact/Genesys)
Integration (API/Webhook)
Cisco Rooms registered to Zoom Phone
Polycom Rooms registered to Zoom Phone
Calling (Inbound/Outbound)
Zoom Phone Node Service
SMS
Zoom AIC
PSTN
Voicemail/Recording/Call Log
Zoom Phone
Devices (Softphones/Deskphones)
Zoom Phone - APAC
Zoom Phone
Calling (Inbound/Outbound)
A subset of users are experiencing intermittent audio issues on PSTN calls for Zoom Phone and Zoom Contact Center in Singapore region. Our team is actively working to identify the impact and root cause. We will provide an update as soon as more information becomes available. We appreciate your patience as we work to resolve this issue.
Devices (Softphones/Deskphones)
BYOC - Premises
Provider Exchange
Emergency Calling
Recording Service
Zoom Phone - AUSTRALIA
Zoom Phone
Calling (Inbound/Outbound)
Devices (Softphones/Deskphones)
BYOC - Premises
Provider Exchange
Emergency Calling
Recording Service
SMS/MMS (Inbound/Outbound)
Zoom Phone - EMEA
Zoom Phone
Calling (Inbound/Outbound)
Devices (Softphones/Deskphones)
BYOC - Premises
Provider Exchange
Emergency Calling
Recording Service
SMS/MMS (Inbound/Outbound)
Zoom Phone - HONG KONG/CHINA
Zoom Phone
Calling (Inbound/Outbound)
Devices (Softphones/Deskphones)
BYOC - Premises
Provider Exchange
Emergency Calling
Recording Service
Zoom Phone - JAPAN
Zoom Phone
Calling (Inbound/Outbound)
On 11/25/2025, Between 2:05 UTC to 2:30 UTC, A subset of users in Japan may have experienced issues with Zoom Phone functionality. Our Vendor resolved the issue and the affected services were restored.
Devices (Softphones/Deskphones)
BYOC - Premises
Provider Exchange
Emergency Calling
Recording Service
On 11/25/2025, Between 2:05 UTC to 2:30 UTC, A subset of users in Japan may have experienced issues with Zoom Phone functionality. Our Vendor resolved the issue and the affected services were restored.
Zoom Phone - LATIN AMERICA
Zoom Phone
Calling (Inbound/Outbound)
Devices (Softphones/Deskphones)
BYOC - Premises
Provider Exchange
Emergency Calling
Recording Service
Zoom Phone - NORTH AMERICA
Zoom Phone
Calling (Inbound/Outbound)
SMS/MMS (Inbound/Outbound)
Devices (Softphones/Deskphones)
BYOC - Premises
Provider Exchange
Emergency Calling
Recording Service
Zoom Revenue Accelerator
Zoom Revenue Accelerator
Deals
Email Notifications
Conversation Analytics
Recordings
Zoom Rooms
Zoom Rooms
Zoom Rooms Digital Signage
Zoom Workspace Reservation
Zoom Visitor Management
Zoom Subscriptions
Zoom Support
Knowledge Base
Chatbot
Ticketing
Phone Support
Zoom Virtual Agent
Zoom Website
Zoom Dashboard & Reporting
Download Center & Clients
Web Portal
Web Client
Zoom Rooms
Integrations/Calendar/Plug-In/Add-In
Zoom Learning Center
Zoom Website
We have identified service degradation with multiple Zoom services degradation and are working on a mitigation plan. We will continue to provide updates as we have them.