
Zoom Status
Real-time updates of Zoom issues and outages
Zoom status is Operational
File Transfers: File, Video, Pictures, Voice
Zoom AIC
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SMS (Inbound/Outbound)
Recording
Zoom AIC
Real Time Media Streams (RTMS)
Active Incidents
No active incidents
Recently Resolved Incidents
Between 19:42 UTC on 03/17/2026 and 03:23 UTC on 3/18/2026, A subset of users experienced issues with Zoom phone outbound calls to Australia and New Zealand. The incident is now resolved, and all affected services are fully restored.
We are currently investigating a service degradation affecting Zoom AIC and Zoom Virtual Agent in US region.
Our team is actively working to identify the impact and root cause. We will provide an update as soon as more information becomes available.
We appreciate your patience as we work to resolve this issue.
We are currently investigating a service degradation with Real Time Media Streams.
Our team is actively working to identify the impact and root cause. We will provide an update as soon as more information becomes available.
We appreciate your patience as we work to resolve this issue.
We are currently investigating a service degradation affecting any file related operations in Saudi Arabia.
Our team is actively working to identify the impact and root cause. We will provide an update as soon as more information becomes available.
We appreciate your patience as we work to resolve this issue.
We are currently investigating a service degradation affecting 3rd party integration with Zoom AI Companion.
Our team is actively working to identify the impact and root cause. We will provide an update as soon as more information becomes available.
We appreciate your patience as we work to resolve this issue.
We are currently investigating a service degradation affecting Zoom Phone and Zoom Contact Center Inbound and Outbound SMS in Australia.
Our team is actively working to identify the impact and root cause. We will provide an update as soon as more information becomes available.
We appreciate your patience as we work to resolve this issue.
Zoom Outage Survival Guide
Zoom Components
Zoom Blog
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Zoom Chat
Chat Messaging: Peer To Peer Messaging, History, Channels, Push Notifications
User Profiles and Presence
File Transfers: File, Video, Pictures, Voice
We are currently investigating a service degradation affecting any file related operations in Saudi Arabia.
Our team is actively working to identify the impact and root cause. We will provide an update as soon as more information becomes available.
We appreciate your patience as we work to resolve this issue.
Archive Message: Archiving IM message with Third-parties and Email Notifications
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Zoom AIC
We are currently investigating a service degradation affecting Zoom AIC and Zoom Virtual Agent in US region.
Our team is actively working to identify the impact and root cause. We will provide an update as soon as more information becomes available.
We appreciate your patience as we work to resolve this issue.
Profile Card
Zoom Clips
We are currently investigating a service degradation affecting any file related operations in Saudi Arabia.
Our team is actively working to identify the impact and root cause. We will provide an update as soon as more information becomes available.
We appreciate your patience as we work to resolve this issue.
Zoom Community
Zoom CX - Global
Zoom Contact Center
Web Portal (Admin/Users/Provisioning)
Desktop Client (Supervisors/Agents)
Web Client (Supervisors/Agents)
Mobile Client (Agents)
3rd Party Integration Clients (e.g. Salesforce, ServiceNow, Zendesk, Meta)
Reporting Service
Developer Platform (APIs/Webhooks)
Developer Platform (SDKs)
Zoom Workforce Management
SMS
PSTN
Provider Exchange (PEX)
BYOC
Zoom AIC
Video Engagement
Transcription
Zoom CX - APAC
Zoom Contact Center
Voice (Inbound/Outbound)
Video (Inbound/Outbound)
Chat (Inbound/Outbound)
3rd Party Messaging/Social (Inbound/Outbound)
Email (Inbound/Outbound)
Outbound Dialers
Remote Control
AI Expert Assist
Recording Service
Voicemail
Zoom CX - AUSTRALIA
Zoom Contact Center
Voice (Inbound/Outbound)
Video (Inbound/Outbound)
Chat (Inbound/Outbound)
3rd Party Messaging/Social (Inbound/Outbound)
Email (Inbound/Outbound)
Outbound Dialers
Remote Control
AI Expert Assist
Recording Service
BYOC - Premises
SMS (Inbound/Outbound)
We are currently investigating a service degradation affecting Zoom Phone and Zoom Contact Center Inbound and Outbound SMS in Australia.
Our team is actively working to identify the impact and root cause. We will provide an update as soon as more information becomes available.
We appreciate your patience as we work to resolve this issue.
Zoom CX - EMEA
Zoom Contact Center
Voice (Inbound/Outbound)
Video (Inbound/Outbound)
Chat (Inbound/Outbound)
3rd Party Messaging/Social (Inbound/Outbound)
Email (Inbound/Outbound)
Outbound Dialers
Remote Control
AI Expert Assist
Recording Service
BYOC - Premises
Cobrowse
Zoom CX - JAPAN
Zoom Contact Center
Voice (Inbound/Outbound)
Video (Inbound/Outbound)
Chat (Inbound/Outbound)
3rd Party Messaging/Social (Inbound/Outbound)
Email (Inbound/Outbound)
Outbound Dialers
Remote Control
AI Expert Assist
Recording Service
BYOC - Premises
Zoom CX - LATIN AMERICA
Zoom Contact Center
Voice (Inbound/Outbound)
Video (Inbound/Outbound)
Chat (Inbound/Outbound)
3rd Party Messaging/Social (Inbound/Outbound)
Email (Inbound/Outbound)
Outbound Dialers
Remote Control
AI Expert Assist
Recording Service
Zoom CX - NORTH AMERICA
Zoom Contact Center
Voice (Inbound/Outbound)
Video (Inbound/Outbound)
Chat (Inbound/Outbound)
SMS/MMS (Inbound/Outbound)
3rd Party Messaging/Social (Inbound/Outbound)
Email (Inbound/Outbound)
Outbound Dialers
Remote Control
AI Expert Assist
Recording Service
BYOC - Premises
Cobrowse
Zoom Developer Platform
Web SDK
REST API
Marketplace
Webhooks
Developer Documentation Website
Zoom Video SDK
Cloud Recording
Dashboard
Calling Out
Zoom Docs
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Zoom Mail
Calendar
Zoom Scheduler
Zoom AIC
Zoom Meetings
Zoom Meetings
In-Meeting Chat/Polling
Archiving
Live Transcription
Closed Captioning
Live Streaming
Meeting Dial-in/Telephony
Zoom Conference Room Connector
Recording
We are currently investigating a service degradation affecting any file related operations in Saudi Arabia.
Our team is actively working to identify the impact and root cause. We will provide an update as soon as more information becomes available.
We appreciate your patience as we work to resolve this issue.
Zoom Meeting Invite
SIP Connected Audio (SCA)
Zoom for Intune
Zoom Whiteboard
Zoom Webinars
Zoom AIC
We are currently investigating a service degradation affecting 3rd party integration with Zoom AI Companion.
Our team is actively working to identify the impact and root cause. We will provide an update as soon as more information becomes available.
We appreciate your patience as we work to resolve this issue.
We are currently investigating a service degradation affecting Zoom AIC and Zoom Virtual Agent in US region.
Our team is actively working to identify the impact and root cause. We will provide an update as soon as more information becomes available.
We appreciate your patience as we work to resolve this issue.
SMS (Send meeting invite via SMS)
PSTN
Meeting Dial-out/Telephony
AI Image Generation
Real Time Media Streams (RTMS)
We are currently investigating a service degradation with Real Time Media Streams.
Our team is actively working to identify the impact and root cause. We will provide an update as soon as more information becomes available.
We appreciate your patience as we work to resolve this issue.
Zoom Notes
Zoom Phone - Global
Web Portal (Admin/Users/Provisioning/Dashboard & Reporting)
Third Party Contact Center Integration (Five9/Twilio/Talkdesk/inContact/Genesys)
Integration (API/Webhook)
Cisco Rooms registered to Zoom Phone
Polycom Rooms registered to Zoom Phone
Calling (Inbound/Outbound)
Zoom Phone Node Service
SMS
Zoom AIC
PSTN
Voicemail/Recording/Call Log
Zoom Phone
Devices (Softphones/Deskphones)
Transcription
Zoom Phone - APAC
Zoom Phone
Calling (Inbound/Outbound)
Devices (Softphones/Deskphones)
BYOC - Premises
Provider Exchange
Emergency Calling
Recording Service
Zoom Phone - AUSTRALIA
Zoom Phone
Calling (Inbound/Outbound)
Between 19:42 UTC on 03/17/2026 and 03:23 UTC on 3/18/2026, A subset of users experienced issues with Zoom phone outbound calls to Australia and New Zealand. The incident is now resolved, and all affected services are fully restored.
Devices (Softphones/Deskphones)
BYOC - Premises
Provider Exchange
Emergency Calling
Recording Service
SMS/MMS (Inbound/Outbound)
We are currently investigating a service degradation affecting Zoom Phone and Zoom Contact Center Inbound and Outbound SMS in Australia.
Our team is actively working to identify the impact and root cause. We will provide an update as soon as more information becomes available.
We appreciate your patience as we work to resolve this issue.
Zoom Phone - EMEA
Zoom Phone
Calling (Inbound/Outbound)
Devices (Softphones/Deskphones)
BYOC - Premises
Provider Exchange
Emergency Calling
Recording Service
SMS/MMS (Inbound/Outbound)
Zoom Phone - HONG KONG/CHINA
Zoom Phone
Calling (Inbound/Outbound)
Devices (Softphones/Deskphones)
BYOC - Premises
Provider Exchange
Emergency Calling
Recording Service
Zoom Phone - JAPAN
Zoom Phone
Calling (Inbound/Outbound)
Devices (Softphones/Deskphones)
BYOC - Premises
Provider Exchange
Emergency Calling
Recording Service
Zoom Phone - LATIN AMERICA
Zoom Phone
Calling (Inbound/Outbound)
Devices (Softphones/Deskphones)
BYOC - Premises
Provider Exchange
Emergency Calling
Recording Service
Zoom Phone - NORTH AMERICA
Zoom Phone
Calling (Inbound/Outbound)
SMS/MMS (Inbound/Outbound)
Devices (Softphones/Deskphones)
BYOC - Premises
Provider Exchange
Emergency Calling
Recording Service
Zoom Revenue Accelerator
Zoom Revenue Accelerator
Deals
Email Notifications
Conversation Analytics
Recordings
Recording Transcription
Transcription
Zoom Rooms
Zoom Rooms
Zoom Rooms Digital Signage
Zoom Workspace Reservation
Zoom Visitor Management
Zoom Subscriptions
Zoom Support
Knowledge Base
Chatbot
Ticketing
Phone Support
Zoom Website
Zoom Dashboard & Reporting
Download Center & Clients
Web Portal
Web Client
Zoom Rooms
Integrations/Calendar/Plug-In/Add-In
We are currently investigating a service degradation affecting 3rd party integration with Zoom AI Companion.
Our team is actively working to identify the impact and root cause. We will provide an update as soon as more information becomes available.
We appreciate your patience as we work to resolve this issue.
Zoom Learning Center
Zoom Website
Zoom Workforce Management
Zoom Recording Transcription
Zoom Survey
Zoom Clinical Notes
Zoom Tasks
Zoom Video Management
Zoom Virtual Agent - Global
Zoom Virtual Agent
Voice Agent
Chat Agent
Admin Portal - Agent Provision
Admin Portal - Knowledge Base
Admin Portal - Reporting Service
Admin Portal - Others
Transcription
Zoom Virtual Agent - APAC
Voice Agent
Chat Agent
Zoom Virtual Agent - AUSTRALIA
Voice Agent
Chat Agent
Zoom Virtual Agent - EMEA
Voice Agent
We are currently investigating a service degradation affecting any file related operations in Saudi Arabia.
Our team is actively working to identify the impact and root cause. We will provide an update as soon as more information becomes available.
We appreciate your patience as we work to resolve this issue.
Chat Agent
We are currently investigating a service degradation affecting any file related operations in Saudi Arabia.
Our team is actively working to identify the impact and root cause. We will provide an update as soon as more information becomes available.
We appreciate your patience as we work to resolve this issue.
Zoom Virtual Agent - JAPAN
Voice Agent
Chat Agent
Zoom Virtual Agent - LATIN AMERICA
Voice Agent
Chat Agent
Zoom Virtual Agent - NORTH AMERICA
Voice Agent
We are currently investigating a service degradation affecting Zoom AIC and Zoom Virtual Agent in US region.
Our team is actively working to identify the impact and root cause. We will provide an update as soon as more information becomes available.
We appreciate your patience as we work to resolve this issue.
Chat Agent
We are currently investigating a service degradation affecting Zoom AIC and Zoom Virtual Agent in US region.
Our team is actively working to identify the impact and root cause. We will provide an update as soon as more information becomes available.
We appreciate your patience as we work to resolve this issue.