Zoom Status
Real-time updates of Zoom issues and outages
Zoom status is Partially Degraded Service
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File Transfers: File, Video, Pictures, Voice
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Zoom Clips
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Voicemail/Recording/Call Log
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Calling (Inbound/Outbound)
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Zoom Website
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Zoom Dashboard & Reporting
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Web Portal
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Last updated 1 minute ago from official status page. Learn more
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Active Incidents
Issue with SMS 2FA messages impacting a subset of users in United States
Started 6 Aug 2025 04:31:57 (2 hours ago), still ongoing
Minor Incident
Identified
Web Portal
Our monitoring has detected service degradation with SMS Two-Factor Authentication (2FA) messages impacting a subset of users. We will provide updates as we have them.
Recently Resolved Incidents
A subset of users experiencing call failures with phone numbers in Guangzhou (area code 20) and Shenzhen (area code 755) in China.
Started 1 Aug 2025 15:36:04 (5 days ago), resolved 6 Aug 2025 02:02:32 (4 hours ago)
Minor Incident
Resolved
Calling (Inbound/Outbound)
We are currently experiencing call failures affecting a subset of Zoom Phone users with phone numbers in Guangzhou (area code 20) and Shenzhen (area code 755) in China, and we are actively working with our carrier partner to resolve this issue.
Issue with file playback for Zoom Clips, Voicemail and Recording
Started 4 Aug 2025 23:30:31 (1 day ago), resolved 5 Aug 2025 03:46:25 (1 day ago)
Minor Incident
Resolved
Zoom Clips
File Transfers: File, Video, Pictures, Voice
Voicemail/Recording/Call Log
We have identified an issue causing playback delays for Zoom Clips, Voicemails and Recordings. We will continue to provide updates as we have them.
A subset of users may experience issues with Meeting Dashboards.
Started 31 Jul 2025 07:17:29 (6 days ago), resolved 31 Jul 2025 12:40:05 (6 days ago)
Minor Incident
Resolved
Zoom Dashboard & Reporting
We have detected service degradation where a subset of users may experience issues with Meeting Dashboards. Our engineers are currently investigating the impact and root cause. Zoom will provide updates as soon as there is more information to share.
Zoom Outage Survival Guide
A step-by-step guide to help you survive a Zoom outage
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Zoom Components
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Zoom Blog
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Zoom Chat
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Zoom Chat
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Chat Messaging: Peer To Peer Messaging, History, Channels, Push Notifications
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User Profiles and Presence
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File Transfers: File, Video, Pictures, Voice
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Issue with file playback for Zoom Clips, Voicemail and Recording
Started 4 Aug 2025 23:30:31 (1 day ago), resolved 5 Aug 2025 03:46:25 (1 day ago)
Minor Incident
Resolved
Zoom Clips
File Transfers: File, Video, Pictures, Voice
Voicemail/Recording/Call Log
We have identified an issue causing playback delays for Zoom Clips, Voicemails and Recordings. We will continue to provide updates as we have them.
Archive Message: Archiving IM message with Third-parties and Email Notifications
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Search
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Zoom AIC
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Profile Card
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Zoom Clips
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Issue with file playback for Zoom Clips, Voicemail and Recording
Started 4 Aug 2025 23:30:31 (1 day ago), resolved 5 Aug 2025 03:46:25 (1 day ago)
Minor Incident
Resolved
Zoom Clips
File Transfers: File, Video, Pictures, Voice
Voicemail/Recording/Call Log
We have identified an issue causing playback delays for Zoom Clips, Voicemails and Recordings. We will continue to provide updates as we have them.
Zoom Community
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Zoom CX - Global
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Zoom Contact Center
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Web Portal (Admin/Users/Provisioning)
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Desktop Client (Supervisors/Agents)
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Web Client (Supervisors/Agents)
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3rd Party Integration Clients (e.g. Salesforce, ServiceNow, Zendesk, Meta)
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Reporting Service
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Developer Platform (APIs/Webhooks)
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Developer Platform (SDKs)
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Zoom Workforce Management
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SMS
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PSTN
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Provider Exchange (PEX)
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BYOC
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Zoom AIC
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Zoom CX - APAC
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Zoom Contact Center
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Voice (Inbound/Outbound)
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Video (Inbound/Outbound)
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Chat (Inbound/Outbound)
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3rd Party Messaging/Social (Inbound/Outbound)
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Email (Inbound/Outbound)
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Outbound Dialers
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Remote Control
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AI Expert Assist
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Recording Service
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Voicemail
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Zoom CX - AUSTRALIA
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Zoom Contact Center
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Voice (Inbound/Outbound)
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Video (Inbound/Outbound)
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Chat (Inbound/Outbound)
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3rd Party Messaging/Social (Inbound/Outbound)
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Email (Inbound/Outbound)
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Outbound Dialers
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Remote Control
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AI Expert Assist
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Recording Service
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BYOC - Premises
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Zoom CX - EMEA
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Zoom Contact Center
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Voice (Inbound/Outbound)
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Video (Inbound/Outbound)
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Chat (Inbound/Outbound)
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3rd Party Messaging/Social (Inbound/Outbound)
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Email (Inbound/Outbound)
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Outbound Dialers
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Remote Control
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AI Expert Assist
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Recording Service
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BYOC - Premises
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Cobrowse
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Zoom CX - JAPAN
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Zoom Contact Center
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Voice (Inbound/Outbound)
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Video (Inbound/Outbound)
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Chat (Inbound/Outbound)
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3rd Party Messaging/Social (Inbound/Outbound)
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Email (Inbound/Outbound)
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Outbound Dialers
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Remote Control
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AI Expert Assist
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Recording Service
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BYOC - Premises
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Zoom CX - LATIN AMERICA
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Zoom Contact Center
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Voice (Inbound/Outbound)
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Video (Inbound/Outbound)
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Chat (Inbound/Outbound)
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3rd Party Messaging/Social (Inbound/Outbound)
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Mon 4
Tue 5
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Email (Inbound/Outbound)
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Outbound Dialers
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Remote Control
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AI Expert Assist
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Recording Service
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Sun 3
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Zoom CX - NORTH AMERICA
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Zoom Contact Center
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Voice (Inbound/Outbound)
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Video (Inbound/Outbound)
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Chat (Inbound/Outbound)
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SMS (Inbound/Outbound)
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Mon 4
Tue 5
now
3rd Party Messaging/Social (Inbound/Outbound)
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Mon 4
Tue 5
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Email (Inbound/Outbound)
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now
Outbound Dialers
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Remote Control
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AI Expert Assist
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Fri 1
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Sun 3
Mon 4
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now
Recording Service
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Fri 1
Sat 2
Sun 3
Mon 4
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now
BYOC - Premises
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Mon 4
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Cobrowse
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Zoom Developer Platform
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Web SDK
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REST API
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Marketplace
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Webhooks
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Developer Documentation Website
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Zoom Video SDK
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Cloud Recording
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Dashboard
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Calling Out
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Zoom Docs
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Zoom Events
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Zoom Mail
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Calendar
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Zoom Scheduler
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Zoom AIC
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Zoom Meetings
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Zoom Meetings
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In-Meeting Chat/Polling
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Archiving
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Live Transcription
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Closed Captioning
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Live Streaming
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Meeting Dial-in/Telephony
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Zoom Conference Room Connector
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Recording
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Zoom Meeting Invite
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SIP Connected Audio (SCA)
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Zoom for Intune
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Zoom Whiteboard
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Zoom Webinars
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Zoom AIC
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SMS (Send meeting invite via SMS)
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Zoom Notes
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Zoom Phone - Global
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Web Portal (Admin/Users/Provisioning/Dashboard & Reporting)
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Third Party Contact Center Integration (Five9/Twilio/Talkdesk/inContact/Genesys)
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Integration (API/Webhook)
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Cisco Rooms registered to Zoom Phone
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Polycom Rooms registered to Zoom Phone
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Calling (Inbound/Outbound)
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Zoom Phone Node Service
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SMS
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Zoom AIC
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PSTN
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Mon 4
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Voicemail/Recording/Call Log
Wed 30
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Fri 1
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Issue with file playback for Zoom Clips, Voicemail and Recording
Started 4 Aug 2025 23:30:31 (1 day ago), resolved 5 Aug 2025 03:46:25 (1 day ago)
Minor Incident
Resolved
Zoom Clips
File Transfers: File, Video, Pictures, Voice
Voicemail/Recording/Call Log
We have identified an issue causing playback delays for Zoom Clips, Voicemails and Recordings. We will continue to provide updates as we have them.
Zoom Phone
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Devices (Softphones/Deskphones)
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Zoom Phone - APAC
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Zoom Phone
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Calling (Inbound/Outbound)
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A subset of users experiencing call failures with phone numbers in Guangzhou (area code 20) and Shenzhen (area code 755) in China.
Started 1 Aug 2025 15:36:04 (5 days ago), resolved 6 Aug 2025 02:02:32 (4 hours ago)
Minor Incident
Resolved
Calling (Inbound/Outbound)
We are currently experiencing call failures affecting a subset of Zoom Phone users with phone numbers in Guangzhou (area code 20) and Shenzhen (area code 755) in China, and we are actively working with our carrier partner to resolve this issue.
Devices (Softphones/Deskphones)
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now
BYOC - Premises
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now
Provider Exchange
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Emergency Calling
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Recording Service
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Zoom Phone - AUSTRALIA
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Zoom Phone
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Calling (Inbound/Outbound)
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now
Devices (Softphones/Deskphones)
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now
BYOC - Premises
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Mon 4
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now
Provider Exchange
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Mon 4
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now
Emergency Calling
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Recording Service
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now
SMS/MMS (Inbound/Outbound)
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now
Zoom Phone - EMEA
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now
Zoom Phone
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now
Calling (Inbound/Outbound)
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Tue 5
now
Devices (Softphones/Deskphones)
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Mon 4
Tue 5
now
BYOC - Premises
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Mon 4
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now
Provider Exchange
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Sun 3
Mon 4
Tue 5
now
Emergency Calling
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now
Recording Service
Wed 30
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Fri 1
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Sun 3
Mon 4
Tue 5
now
SMS/MMS (Inbound/Outbound)
Wed 30
Thu 31
Fri 1
Sat 2
Sun 3
Mon 4
Tue 5
now
Zoom Phone - HONG KONG/CHINA
Wed 30
Thu 31
Fri 1
Sat 2
Sun 3
Mon 4
Tue 5
now
Zoom Phone
Wed 30
Thu 31
Fri 1
Sat 2
Sun 3
Mon 4
Tue 5
now
Calling (Inbound/Outbound)
Wed 30
Thu 31
Fri 1
Sat 2
Sun 3
Mon 4
Tue 5
now
Devices (Softphones/Deskphones)
Wed 30
Thu 31
Fri 1
Sat 2
Sun 3
Mon 4
Tue 5
now
BYOC - Premises
Wed 30
Thu 31
Fri 1
Sat 2
Sun 3
Mon 4
Tue 5
now
Provider Exchange
Wed 30
Thu 31
Fri 1
Sat 2
Sun 3
Mon 4
Tue 5
now
Emergency Calling
Wed 30
Thu 31
Fri 1
Sat 2
Sun 3
Mon 4
Tue 5
now
Recording Service
Wed 30
Thu 31
Fri 1
Sat 2
Sun 3
Mon 4
Tue 5
now
Zoom Phone - JAPAN
Wed 30
Thu 31
Fri 1
Sat 2
Sun 3
Mon 4
Tue 5
now
Zoom Phone
Wed 30
Thu 31
Fri 1
Sat 2
Sun 3
Mon 4
Tue 5
now
Calling (Inbound/Outbound)
Wed 30
Thu 31
Fri 1
Sat 2
Sun 3
Mon 4
Tue 5
now
Devices (Softphones/Deskphones)
Wed 30
Thu 31
Fri 1
Sat 2
Sun 3
Mon 4
Tue 5
now
BYOC - Premises
Wed 30
Thu 31
Fri 1
Sat 2
Sun 3
Mon 4
Tue 5
now
Provider Exchange
Wed 30
Thu 31
Fri 1
Sat 2
Sun 3
Mon 4
Tue 5
now
Emergency Calling
Wed 30
Thu 31
Fri 1
Sat 2
Sun 3
Mon 4
Tue 5
now
Recording Service
Wed 30
Thu 31
Fri 1
Sat 2
Sun 3
Mon 4
Tue 5
now
Zoom Phone - LATIN AMERICA
Wed 30
Thu 31
Fri 1
Sat 2
Sun 3
Mon 4
Tue 5
now
Zoom Phone
Wed 30
Thu 31
Fri 1
Sat 2
Sun 3
Mon 4
Tue 5
now
Calling (Inbound/Outbound)
Wed 30
Thu 31
Fri 1
Sat 2
Sun 3
Mon 4
Tue 5
now
Devices (Softphones/Deskphones)
Wed 30
Thu 31
Fri 1
Sat 2
Sun 3
Mon 4
Tue 5
now
BYOC - Premises
Wed 30
Thu 31
Fri 1
Sat 2
Sun 3
Mon 4
Tue 5
now
Provider Exchange
Wed 30
Thu 31
Fri 1
Sat 2
Sun 3
Mon 4
Tue 5
now
Emergency Calling
Wed 30
Thu 31
Fri 1
Sat 2
Sun 3
Mon 4
Tue 5
now
Recording Service
Wed 30
Thu 31
Fri 1
Sat 2
Sun 3
Mon 4
Tue 5
now
Zoom Phone - NORTH AMERICA
Wed 30
Thu 31
Fri 1
Sat 2
Sun 3
Mon 4
Tue 5
now
Zoom Phone
Wed 30
Thu 31
Fri 1
Sat 2
Sun 3
Mon 4
Tue 5
now
Calling (Inbound/Outbound)
Wed 30
Thu 31
Fri 1
Sat 2
Sun 3
Mon 4
Tue 5
now
SMS/MMS (Inbound/Outbound)
Wed 30
Thu 31
Fri 1
Sat 2
Sun 3
Mon 4
Tue 5
now
Devices (Softphones/Deskphones)
Wed 30
Thu 31
Fri 1
Sat 2
Sun 3
Mon 4
Tue 5
now
BYOC - Premises
Wed 30
Thu 31
Fri 1
Sat 2
Sun 3
Mon 4
Tue 5
now
Provider Exchange
Wed 30
Thu 31
Fri 1
Sat 2
Sun 3
Mon 4
Tue 5
now
Emergency Calling
Wed 30
Thu 31
Fri 1
Sat 2
Sun 3
Mon 4
Tue 5
now
Recording Service
Wed 30
Thu 31
Fri 1
Sat 2
Sun 3
Mon 4
Tue 5
now
Zoom Revenue Accelerator
Wed 30
Thu 31
Fri 1
Sat 2
Sun 3
Mon 4
Tue 5
now
Zoom Revenue Accelerator
Wed 30
Thu 31
Fri 1
Sat 2
Sun 3
Mon 4
Tue 5
now
Deals
Wed 30
Thu 31
Fri 1
Sat 2
Sun 3
Mon 4
Tue 5
now
Email Notifications
Wed 30
Thu 31
Fri 1
Sat 2
Sun 3
Mon 4
Tue 5
now
Conversation Analytics
Wed 30
Thu 31
Fri 1
Sat 2
Sun 3
Mon 4
Tue 5
now
Recordings
Wed 30
Thu 31
Fri 1
Sat 2
Sun 3
Mon 4
Tue 5
now
Zoom Rooms
Wed 30
Thu 31
Fri 1
Sat 2
Sun 3
Mon 4
Tue 5
now
Zoom Rooms
Wed 30
Thu 31
Fri 1
Sat 2
Sun 3
Mon 4
Tue 5
now
Zoom Rooms Digital Signage
Wed 30
Thu 31
Fri 1
Sat 2
Sun 3
Mon 4
Tue 5
now
Zoom Workspace Reservation
Wed 30
Thu 31
Fri 1
Sat 2
Sun 3
Mon 4
Tue 5
now
Zoom Visitor Management
Wed 30
Thu 31
Fri 1
Sat 2
Sun 3
Mon 4
Tue 5
now
Zoom Subscriptions
Wed 30
Thu 31
Fri 1
Sat 2
Sun 3
Mon 4
Tue 5
now
Zoom Support
Wed 30
Thu 31
Fri 1
Sat 2
Sun 3
Mon 4
Tue 5
now
Knowledge Base
Wed 30
Thu 31
Fri 1
Sat 2
Sun 3
Mon 4
Tue 5
now
Chatbot
Wed 30
Thu 31
Fri 1
Sat 2
Sun 3
Mon 4
Tue 5
now
Ticketing
Wed 30
Thu 31
Fri 1
Sat 2
Sun 3
Mon 4
Tue 5
now
Phone Support
Wed 30
Thu 31
Fri 1
Sat 2
Sun 3
Mon 4
Tue 5
now
Zoom Virtual Agent
Wed 30
Thu 31
Fri 1
Sat 2
Sun 3
Mon 4
Tue 5
now
Zoom Website
Wed 30
Thu 31
Fri 1
Sat 2
Sun 3
Mon 4
Tue 5
now
Zoom Dashboard & Reporting
Wed 30
Thu 31
Fri 1
Sat 2
Sun 3
Mon 4
Tue 5
now
A subset of users may experience issues with Meeting Dashboards.
Started 31 Jul 2025 07:17:29 (6 days ago), resolved 31 Jul 2025 12:40:05 (6 days ago)
Minor Incident
Resolved
Zoom Dashboard & Reporting
We have detected service degradation where a subset of users may experience issues with Meeting Dashboards. Our engineers are currently investigating the impact and root cause. Zoom will provide updates as soon as there is more information to share.
Download Center & Clients
Wed 30
Thu 31
Fri 1
Sat 2
Sun 3
Mon 4
Tue 5
now
Web Portal
Wed 30
Thu 31
Fri 1
Sat 2
Sun 3
Mon 4
Tue 5
now
Issue with SMS 2FA messages impacting a subset of users in United States
Started 6 Aug 2025 04:31:57 (2 hours ago), still ongoing
Minor Incident
Identified
Web Portal
Our monitoring has detected service degradation with SMS Two-Factor Authentication (2FA) messages impacting a subset of users. We will provide updates as we have them.
Web Client
Wed 30
Thu 31
Fri 1
Sat 2
Sun 3
Mon 4
Tue 5
now
Zoom Rooms
Wed 30
Thu 31
Fri 1
Sat 2
Sun 3
Mon 4
Tue 5
now
Integrations/Calendar/Plug-In/Add-In
Wed 30
Thu 31
Fri 1
Sat 2
Sun 3
Mon 4
Tue 5
now
Zoom Learning Center
Wed 30
Thu 31
Fri 1
Sat 2
Sun 3
Mon 4
Tue 5
now
Zoom Workforce Management
Wed 30
Thu 31
Fri 1
Sat 2
Sun 3
Mon 4
Tue 5
now
Zoom Survey
Wed 30
Thu 31
Fri 1
Sat 2
Sun 3
Mon 4
Tue 5
now
Zoom Clinical Notes
Wed 30
Thu 31
Fri 1
Sat 2
Sun 3
Mon 4
Tue 5
now
