
Zoom Status
Real-time updates of Zoom issues and outages
Zoom status is Under Maintenance
Zoom Chat
Chat Messaging: Peer To Peer Messaging, History, Channels, Push Notifications
File Transfers: File, Video, Pictures, Voice
Zoom Clips
Zoom Contact Center
Voice (Inbound/Outbound)
Voice (Inbound/Outbound)
Active Incidents
No active incidents
Recently Resolved Incidents
We have detected service degradation where a subset of users are experiencing issues with Inbound and Outbound calls in Israel region. Our engineers are currently investigating the impact and root cause. Zoom will provide updates as soon as there is more information to share.
We have received reports that a subset of users are experiencing intermittent issues with inbound and outbound PSTN one way audio calls in Singapore region. Our engineers are currently investigating the impact and root cause. Zoom will provide updates as soon as there is more information to share.
Zoom has identified a backlog of AI Companion meeting summaries that were generated during the outage on October 20 that will need to be re-processed. The team is currently estimating a maximum of 48 hours to process the backlog but updates will be shared as we have them. Summaries currently generated are not affected by this and should be processed as normal.
A subset of users are experiencing issues with AIC and push notifications services. Zoom will provide updates as soon as there is more information to share.
We have identified an issue with Zoom services degradation and are working on a mitigation plan. We will continue to provide updates as we have them.
We have detected service degradation where a subset of users would be experiencing some issue in Workforce Management for few US regions. Our engineers are currently investigating the impact and root cause. Zoom will provide updates as soon as there is more information to share.
Zoom Outage Survival Guide
Zoom Components
Zoom Blog
Zoom Chat
Zoom Chat
We have identified an issue with Zoom services degradation and are working on a mitigation plan. We will continue to provide updates as we have them.
Chat Messaging: Peer To Peer Messaging, History, Channels, Push Notifications
A subset of users are experiencing issues with AIC and push notifications services. Zoom will provide updates as soon as there is more information to share.
User Profiles and Presence
File Transfers: File, Video, Pictures, Voice
We have identified an issue with Zoom services degradation and are working on a mitigation plan. We will continue to provide updates as we have them.
Archive Message: Archiving IM message with Third-parties and Email Notifications
Search
Zoom AIC
Profile Card
Zoom Clips
We have identified an issue with Zoom services degradation and are working on a mitigation plan. We will continue to provide updates as we have them.
Zoom Community
Zoom CX - Global
Zoom Contact Center
A subset of users are experiencing issues with AIC and push notifications services. Zoom will provide updates as soon as there is more information to share.
We have identified an issue with Zoom services degradation and are working on a mitigation plan. We will continue to provide updates as we have them.
Web Portal (Admin/Users/Provisioning)
Desktop Client (Supervisors/Agents)
Web Client (Supervisors/Agents)
3rd Party Integration Clients (e.g. Salesforce, ServiceNow, Zendesk, Meta)
Reporting Service
Developer Platform (APIs/Webhooks)
Developer Platform (SDKs)
Zoom Workforce Management
SMS
PSTN
Provider Exchange (PEX)
BYOC
Zoom AIC
Zoom CX - APAC
Zoom Contact Center
Voice (Inbound/Outbound)
We have received reports that a subset of users are experiencing intermittent issues with inbound and outbound PSTN one way audio calls in Singapore region. Our engineers are currently investigating the impact and root cause. Zoom will provide updates as soon as there is more information to share.
Video (Inbound/Outbound)
Chat (Inbound/Outbound)
3rd Party Messaging/Social (Inbound/Outbound)
Email (Inbound/Outbound)
Outbound Dialers
Remote Control
AI Expert Assist
Recording Service
Voicemail
Zoom CX - AUSTRALIA
Zoom Contact Center
Voice (Inbound/Outbound)
Video (Inbound/Outbound)
Chat (Inbound/Outbound)
3rd Party Messaging/Social (Inbound/Outbound)
Email (Inbound/Outbound)
Outbound Dialers
Remote Control
AI Expert Assist
Recording Service
BYOC - Premises
Zoom CX - EMEA
Zoom Contact Center
Voice (Inbound/Outbound)
We have detected service degradation where a subset of users are experiencing issues with Inbound and Outbound calls in Israel region. Our engineers are currently investigating the impact and root cause. Zoom will provide updates as soon as there is more information to share.
Video (Inbound/Outbound)
Chat (Inbound/Outbound)
3rd Party Messaging/Social (Inbound/Outbound)
Email (Inbound/Outbound)
Outbound Dialers
Remote Control
AI Expert Assist
Recording Service
BYOC - Premises
Cobrowse
Zoom CX - JAPAN
Zoom Contact Center
Voice (Inbound/Outbound)
Video (Inbound/Outbound)
Chat (Inbound/Outbound)
3rd Party Messaging/Social (Inbound/Outbound)
Email (Inbound/Outbound)
Outbound Dialers
Remote Control
AI Expert Assist
Recording Service
BYOC - Premises
Zoom CX - LATIN AMERICA
Zoom Contact Center
Voice (Inbound/Outbound)
Video (Inbound/Outbound)
Chat (Inbound/Outbound)
3rd Party Messaging/Social (Inbound/Outbound)
Email (Inbound/Outbound)
Outbound Dialers
Remote Control
AI Expert Assist
Recording Service
Zoom CX - NORTH AMERICA
Zoom Contact Center
Voice (Inbound/Outbound)
Video (Inbound/Outbound)
Chat (Inbound/Outbound)
SMS (Inbound/Outbound)
3rd Party Messaging/Social (Inbound/Outbound)
Email (Inbound/Outbound)
Outbound Dialers
Remote Control
AI Expert Assist
Recording Service
BYOC - Premises
Cobrowse
Zoom Developer Platform
Web SDK
REST API
Marketplace
Webhooks
Developer Documentation Website
Zoom Video SDK
Cloud Recording
Dashboard
Calling Out
Zoom Docs
We have identified an issue with Zoom services degradation and are working on a mitigation plan. We will continue to provide updates as we have them.
Zoom Events
Zoom Mail
Calendar
We have identified an issue with Zoom services degradation and are working on a mitigation plan. We will continue to provide updates as we have them.
Zoom Scheduler
We have identified an issue with Zoom services degradation and are working on a mitigation plan. We will continue to provide updates as we have them.
Zoom AIC
Zoom Meetings
Zoom Meetings
We have identified an issue with Zoom services degradation and are working on a mitigation plan. We will continue to provide updates as we have them.
In-Meeting Chat/Polling
Archiving
Live Transcription
Closed Captioning
Live Streaming
Meeting Dial-in/Telephony
Zoom Conference Room Connector
Recording
Zoom Meeting Invite
SIP Connected Audio (SCA)
Zoom for Intune
Zoom Whiteboard
We have identified an issue with Zoom services degradation and are working on a mitigation plan. We will continue to provide updates as we have them.
Zoom Webinars
Zoom AIC
Zoom has identified a backlog of AI Companion meeting summaries that were generated during the outage on October 20 that will need to be re-processed. The team is currently estimating a maximum of 48 hours to process the backlog but updates will be shared as we have them. Summaries currently generated are not affected by this and should be processed as normal.
A subset of users are experiencing issues with AIC and push notifications services. Zoom will provide updates as soon as there is more information to share.
We have identified an issue with Zoom services degradation and are working on a mitigation plan. We will continue to provide updates as we have them.
SMS (Send meeting invite via SMS)
Zoom Notes
Zoom Phone - Global
Web Portal (Admin/Users/Provisioning/Dashboard & Reporting)
Third Party Contact Center Integration (Five9/Twilio/Talkdesk/inContact/Genesys)
Integration (API/Webhook)
Cisco Rooms registered to Zoom Phone
Polycom Rooms registered to Zoom Phone
Calling (Inbound/Outbound)
Zoom Phone Node Service
SMS
Zoom AIC
PSTN
Voicemail/Recording/Call Log
We have identified an issue with Zoom services degradation and are working on a mitigation plan. We will continue to provide updates as we have them.
Zoom Phone
Devices (Softphones/Deskphones)
Zoom Phone - APAC
Zoom Phone
Calling (Inbound/Outbound)
We have received reports that a subset of users are experiencing intermittent issues with inbound and outbound PSTN one way audio calls in Singapore region. Our engineers are currently investigating the impact and root cause. Zoom will provide updates as soon as there is more information to share.
Devices (Softphones/Deskphones)
BYOC - Premises
Provider Exchange
Emergency Calling
Recording Service
Zoom Phone - AUSTRALIA
Zoom Phone
Calling (Inbound/Outbound)
Devices (Softphones/Deskphones)
BYOC - Premises
Provider Exchange
Emergency Calling
Recording Service
SMS/MMS (Inbound/Outbound)
Zoom Phone - EMEA
Zoom Phone
Calling (Inbound/Outbound)
We have detected service degradation where a subset of users are experiencing issues with Inbound and Outbound calls in Israel region. Our engineers are currently investigating the impact and root cause. Zoom will provide updates as soon as there is more information to share.
Devices (Softphones/Deskphones)
BYOC - Premises
Provider Exchange
Emergency Calling
Recording Service
SMS/MMS (Inbound/Outbound)
Zoom Phone - HONG KONG/CHINA
Zoom Phone
Calling (Inbound/Outbound)
Devices (Softphones/Deskphones)
BYOC - Premises
Provider Exchange
Emergency Calling
Recording Service
Zoom Phone - JAPAN
Zoom Phone
Calling (Inbound/Outbound)
Devices (Softphones/Deskphones)
BYOC - Premises
Provider Exchange
Emergency Calling
Recording Service
Zoom Phone - LATIN AMERICA
Zoom Phone
Calling (Inbound/Outbound)
Devices (Softphones/Deskphones)
BYOC - Premises
Provider Exchange
Emergency Calling
Recording Service
Zoom Phone - NORTH AMERICA
Zoom Phone
Calling (Inbound/Outbound)
SMS/MMS (Inbound/Outbound)
Devices (Softphones/Deskphones)
BYOC - Premises
Provider Exchange
Emergency Calling
Recording Service
Zoom Revenue Accelerator
Zoom Revenue Accelerator
We have identified an issue with Zoom services degradation and are working on a mitigation plan. We will continue to provide updates as we have them.
Deals
Email Notifications
Conversation Analytics
Recordings
Zoom Rooms
Zoom Rooms
Zoom Rooms Digital Signage
Zoom Workspace Reservation
Zoom Visitor Management
Zoom Subscriptions
Zoom Support
Knowledge Base
Chatbot
Ticketing
Phone Support
Zoom Virtual Agent
Zoom Website
Zoom Dashboard & Reporting
Download Center & Clients
Web Portal
Web Client
Zoom Rooms
Integrations/Calendar/Plug-In/Add-In
Zoom Learning Center
A subset of users are experiencing issues with AIC and push notifications services. Zoom will provide updates as soon as there is more information to share.
Zoom Workforce Management
We have detected service degradation where a subset of users would be experiencing some issue in Workforce Management for few US regions. Our engineers are currently investigating the impact and root cause. Zoom will provide updates as soon as there is more information to share.
We have identified an issue with Zoom services degradation and are working on a mitigation plan. We will continue to provide updates as we have them.
Zoom Survey
We have identified an issue with Zoom services degradation and are working on a mitigation plan. We will continue to provide updates as we have them.