Zoom Status
Real-time updates of Zoom issues and outages
Zoom status is Operational
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SMS/MMS (Inbound/Outbound)
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Active Incidents
No active incidents
Recently Resolved Incidents
A subset of Zoom Phone and Zoom Contact Center users experienced outbound MMS failures in the US region
Started 14 Aug 2026 03:40:52 (2 days ago), resolved 14 Aug 2026 03:49:39 (2 days ago)
Incident without Impact
Resolved
SMS/MMS (Inbound/Outbound)
SMS/MMS (Inbound/Outbound)
Between 21:04 UTC and 21:26 UTC on August 13, 2026, a subset of Zoom Phone and Zoom Contact Center users experienced outbound MMS failures in the US region. This issue has been resolved.
Service Degradation Affecting CX Analytics
Started 11 Aug 2026 18:00:52 (4 days ago), resolved 11 Aug 2026 18:27:06 (4 days ago)
Minor Incident
Resolved
Reporting Service
We are currently investigating a service degradation with CX Analytics.
Our team is actively working to identify the impact and root cause. We will provide an update as soon as more information becomes available.
We appreciate your patience as we work to resolve this issue.
Service degradation with Zoom Contact Center smart note generation impacting a subset of users.
Started 11 Aug 2026 14:48:58 (4 days ago), resolved 11 Aug 2026 15:13:39 (4 days ago)
Incident without Impact
Resolved
Zoom AIC
On 08/11/2026, Between 13:05 UTC to 14:30 UTC, A subset of users may have experienced issues with Zoom Contact Center smart note generation. This incident has been resolved and the affected services have been restored.
Zoom Outage Survival Guide
A step-by-step guide to help you survive a Zoom outage
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Zoom Components
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Service Degradation Affecting CX Analytics
Started 11 Aug 2026 18:00:52 (4 days ago), resolved 11 Aug 2026 18:27:06 (4 days ago)
Minor Incident
Resolved
Reporting Service
We are currently investigating a service degradation with CX Analytics.
Our team is actively working to identify the impact and root cause. We will provide an update as soon as more information becomes available.
We appreciate your patience as we work to resolve this issue.
Developer Platform (APIs/Webhooks)
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Service degradation with Zoom Contact Center smart note generation impacting a subset of users.
Started 11 Aug 2026 14:48:58 (4 days ago), resolved 11 Aug 2026 15:13:39 (4 days ago)
Incident without Impact
Resolved
Zoom AIC
On 08/11/2026, Between 13:05 UTC to 14:30 UTC, A subset of users may have experienced issues with Zoom Contact Center smart note generation. This incident has been resolved and the affected services have been restored.
Video Engagement
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Zoom CX - AUSTRALIA
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Transcription
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Zoom CX - NORTH AMERICA
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A subset of Zoom Phone and Zoom Contact Center users experienced outbound MMS failures in the US region
Started 14 Aug 2026 03:40:52 (2 days ago), resolved 14 Aug 2026 03:49:39 (2 days ago)
Incident without Impact
Resolved
SMS/MMS (Inbound/Outbound)
SMS/MMS (Inbound/Outbound)
Between 21:04 UTC and 21:26 UTC on August 13, 2026, a subset of Zoom Phone and Zoom Contact Center users experienced outbound MMS failures in the US region. This issue has been resolved.
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Calendar
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A subset of Zoom Phone and Zoom Contact Center users experienced outbound MMS failures in the US region
Started 14 Aug 2026 03:40:52 (2 days ago), resolved 14 Aug 2026 03:49:39 (2 days ago)
Incident without Impact
Resolved
SMS/MMS (Inbound/Outbound)
SMS/MMS (Inbound/Outbound)
Between 21:04 UTC and 21:26 UTC on August 13, 2026, a subset of Zoom Phone and Zoom Contact Center users experienced outbound MMS failures in the US region. This issue has been resolved.
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