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See all 296 Zoom components

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Active Incidents

No active incidents

Recently Resolved Incidents

Service Degradation Affecting Zoom Contact Center in Europe region

Started 27 Apr 2026 11:45:34 (17 hours ago), resolved 27 Apr 2026 12:14:47 (17 hours ago)

Incident without Impact

Resolved

Zoom Contact Center

On 04/27/2026, Between 10:58 AM UTC to 11:23 AM UTC, Users may have experienced issues with Zoom Contact Center in Europe region

This incident has been resolved and the affected services have been restored.

See all updates

Service Degradation in Zoom Virtual Agent - Voice bot in North America region

Started 23 Apr 2026 15:14:22 (5 days ago), resolved 23 Apr 2026 15:41:04 (5 days ago)

Incident without Impact

Resolved

Voice Agent

The issue affecting Zoom Virtual Agent - Voice bot in North America region from 06:32 AM PDT to 07:13 AM PDT (April 23) has been successfully resolved. Our team will continue to monitor the situation closely and keep you informed of any further developments.

See all updates

Service Degradation Affecting Zoom Phone Services in North America.

Started 23 Apr 2026 04:11:17 (5 days ago), resolved 23 Apr 2026 04:42:44 (5 days ago)

Minor Incident

Resolved

Zoom Phone

We are currently investigating a service degradation affecting Zoom Phone Services in North America.

Our team is actively working to identify the impact and root cause. We will provide an update as soon as more information becomes available.

We appreciate your patience as we work to resolve this issue.

See all updates

Zoom Outage Survival Guide

A step-by-step guide to help you survive a Zoom outage

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Remote Control

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Service Degradation Affecting Zoom Contact Center in Europe region

Started 27 Apr 2026 11:45:34 (17 hours ago), resolved 27 Apr 2026 12:14:47 (17 hours ago)

Incident without Impact

Resolved

Zoom Contact Center

On 04/27/2026, Between 10:58 AM UTC to 11:23 AM UTC, Users may have experienced issues with Zoom Contact Center in Europe region

This incident has been resolved and the affected services have been restored.

See all updates

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Remote Control

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Recording Service

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Cobrowse

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Remote Control

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Voice (Inbound/Outbound)

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Video (Inbound/Outbound)

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Chat (Inbound/Outbound)

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3rd Party Messaging/Social (Inbound/Outbound)

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Email (Inbound/Outbound)

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Remote Control

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AI Expert Assist

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Recording Service

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Zoom CX - NORTH AMERICA

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Zoom Contact Center

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Voice (Inbound/Outbound)

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Video (Inbound/Outbound)

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Chat (Inbound/Outbound)

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Remote Control

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AI Expert Assist

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Recording Service

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BYOC - Premises

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Cobrowse

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Zoom Video SDK

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Cloud Recording

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Dashboard

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Zoom Scheduler

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Zoom AIC

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Recording

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Zoom for Intune

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Zoom AIC

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SMS (Send meeting invite via SMS)

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PSTN

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Meeting Dial-out/Telephony

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AI Image Generation

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Zoom Notes

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Zoom Phone - Global

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Web Portal (Admin/Users/Provisioning/Dashboard & Reporting)

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Third Party Contact Center Integration (Five9/Twilio/Talkdesk/inContact/Genesys)

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Integration (API/Webhook)

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Cisco Rooms registered to Zoom Phone

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Polycom Rooms registered to Zoom Phone

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Calling (Inbound/Outbound)

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Zoom Phone Node Service

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SMS

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Zoom AIC

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PSTN

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Voicemail/Recording/Call Log

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Zoom Phone

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Devices (Softphones/Deskphones)

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Transcription

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PCI Integration

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Zoom Phone - APAC

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Zoom Phone

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now

Calling (Inbound/Outbound)

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now

Devices (Softphones/Deskphones)

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now

BYOC - Premises

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now

Provider Exchange

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now

Emergency Calling

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now

Recording Service

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Zoom Phone - AUSTRALIA

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now

Zoom Phone

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now

Calling (Inbound/Outbound)

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Devices (Softphones/Deskphones)

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BYOC - Premises

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now

Provider Exchange

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Emergency Calling

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now

Recording Service

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now

SMS/MMS (Inbound/Outbound)

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Zoom Phone - EMEA

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Zoom Phone

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Calling (Inbound/Outbound)

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Devices (Softphones/Deskphones)

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BYOC - Premises

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Provider Exchange

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now

Emergency Calling

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now

Recording Service

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now

SMS/MMS (Inbound/Outbound)

Tue 21

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now

Zoom Phone - HONG KONG/CHINA

Tue 21

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now

Zoom Phone

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now

Calling (Inbound/Outbound)

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Fri 24

Sat 25

Sun 26

Mon 27

now

Devices (Softphones/Deskphones)

Tue 21

Wed 22

Thu 23

Fri 24

Sat 25

Sun 26

Mon 27

now

BYOC - Premises

Tue 21

Wed 22

Thu 23

Fri 24

Sat 25

Sun 26

Mon 27

now

Provider Exchange

Tue 21

Wed 22

Thu 23

Fri 24

Sat 25

Sun 26

Mon 27

now

Emergency Calling

Tue 21

Wed 22

Thu 23

Fri 24

Sat 25

Sun 26

Mon 27

now

Recording Service

Tue 21

Wed 22

Thu 23

Fri 24

Sat 25

Sun 26

Mon 27

now

Zoom Phone - JAPAN

Tue 21

Wed 22

Thu 23

Fri 24

Sat 25

Sun 26

Mon 27

now

Zoom Phone

Tue 21

Wed 22

Thu 23

Fri 24

Sat 25

Sun 26

Mon 27

now

Calling (Inbound/Outbound)

Tue 21

Wed 22

Thu 23

Fri 24

Sat 25

Sun 26

Mon 27

now

Devices (Softphones/Deskphones)

Tue 21

Wed 22

Thu 23

Fri 24

Sat 25

Sun 26

Mon 27

now

BYOC - Premises

Tue 21

Wed 22

Thu 23

Fri 24

Sat 25

Sun 26

Mon 27

now

Provider Exchange

Tue 21

Wed 22

Thu 23

Fri 24

Sat 25

Sun 26

Mon 27

now

Emergency Calling

Tue 21

Wed 22

Thu 23

Fri 24

Sat 25

Sun 26

Mon 27

now

Recording Service

Tue 21

Wed 22

Thu 23

Fri 24

Sat 25

Sun 26

Mon 27

now

Zoom Phone - LATIN AMERICA

Tue 21

Wed 22

Thu 23

Fri 24

Sat 25

Sun 26

Mon 27

now

Zoom Phone

Tue 21

Wed 22

Thu 23

Fri 24

Sat 25

Sun 26

Mon 27

now

Calling (Inbound/Outbound)

Tue 21

Wed 22

Thu 23

Fri 24

Sat 25

Sun 26

Mon 27

now

Devices (Softphones/Deskphones)

Tue 21

Wed 22

Thu 23

Fri 24

Sat 25

Sun 26

Mon 27

now

BYOC - Premises

Tue 21

Wed 22

Thu 23

Fri 24

Sat 25

Sun 26

Mon 27

now

Provider Exchange

Tue 21

Wed 22

Thu 23

Fri 24

Sat 25

Sun 26

Mon 27

now

Emergency Calling

Tue 21

Wed 22

Thu 23

Fri 24

Sat 25

Sun 26

Mon 27

now

Recording Service

Tue 21

Wed 22

Thu 23

Fri 24

Sat 25

Sun 26

Mon 27

now

Zoom Phone - NORTH AMERICA

Tue 21

Wed 22

Thu 23

Fri 24

Sat 25

Sun 26

Mon 27

now

Zoom Phone

Tue 21

Wed 22

Thu 23

Fri 24

Sat 25

Sun 26

Mon 27

now

Service Degradation Affecting Zoom Phone Services in North America.

Started 23 Apr 2026 04:11:17 (5 days ago), resolved 23 Apr 2026 04:42:44 (5 days ago)

Minor Incident

Resolved

Zoom Phone

We are currently investigating a service degradation affecting Zoom Phone Services in North America.

Our team is actively working to identify the impact and root cause. We will provide an update as soon as more information becomes available.

We appreciate your patience as we work to resolve this issue.

See all updates

Calling (Inbound/Outbound)

Tue 21

Wed 22

Thu 23

Fri 24

Sat 25

Sun 26

Mon 27

now

SMS/MMS (Inbound/Outbound)

Tue 21

Wed 22

Thu 23

Fri 24

Sat 25

Sun 26

Mon 27

now

Devices (Softphones/Deskphones)

Tue 21

Wed 22

Thu 23

Fri 24

Sat 25

Sun 26

Mon 27

now

BYOC - Premises

Tue 21

Wed 22

Thu 23

Fri 24

Sat 25

Sun 26

Mon 27

now

Provider Exchange

Tue 21

Wed 22

Thu 23

Fri 24

Sat 25

Sun 26

Mon 27

now

Emergency Calling

Tue 21

Wed 22

Thu 23

Fri 24

Sat 25

Sun 26

Mon 27

now

Recording Service

Tue 21

Wed 22

Thu 23

Fri 24

Sat 25

Sun 26

Mon 27

now

Zoom Revenue Accelerator

Tue 21

Wed 22

Thu 23

Fri 24

Sat 25

Sun 26

Mon 27

now

Zoom Revenue Accelerator

Tue 21

Wed 22

Thu 23

Fri 24

Sat 25

Sun 26

Mon 27

now

Deals

Tue 21

Wed 22

Thu 23

Fri 24

Sat 25

Sun 26

Mon 27

now

Email Notifications

Tue 21

Wed 22

Thu 23

Fri 24

Sat 25

Sun 26

Mon 27

now

Conversation Analytics

Tue 21

Wed 22

Thu 23

Fri 24

Sat 25

Sun 26

Mon 27

now

Recordings

Tue 21

Wed 22

Thu 23

Fri 24

Sat 25

Sun 26

Mon 27

now

Recording Transcription

Tue 21

Wed 22

Thu 23

Fri 24

Sat 25

Sun 26

Mon 27

now

Transcription

Tue 21

Wed 22

Thu 23

Fri 24

Sat 25

Sun 26

Mon 27

now

Zoom Rooms

Tue 21

Wed 22

Thu 23

Fri 24

Sat 25

Sun 26

Mon 27

now

Zoom Rooms

Tue 21

Wed 22

Thu 23

Fri 24

Sat 25

Sun 26

Mon 27

now

Zoom Rooms Digital Signage

Tue 21

Wed 22

Thu 23

Fri 24

Sat 25

Sun 26

Mon 27

now

Zoom Workspace Reservation

Tue 21

Wed 22

Thu 23

Fri 24

Sat 25

Sun 26

Mon 27

now

Zoom Visitor Management

Tue 21

Wed 22

Thu 23

Fri 24

Sat 25

Sun 26

Mon 27

now

Workspace Reservation Dashboard & Reporting

Tue 21

Wed 22

Thu 23

Fri 24

Sat 25

Sun 26

Mon 27

now

Zoom Subscriptions

Tue 21

Wed 22

Thu 23

Fri 24

Sat 25

Sun 26

Mon 27

now

Zoom Support

Tue 21

Wed 22

Thu 23

Fri 24

Sat 25

Sun 26

Mon 27

now

Knowledge Base

Tue 21

Wed 22

Thu 23

Fri 24

Sat 25

Sun 26

Mon 27

now

Chatbot

Tue 21

Wed 22

Thu 23

Fri 24

Sat 25

Sun 26

Mon 27

now

Ticketing

Tue 21

Wed 22

Thu 23

Fri 24

Sat 25

Sun 26

Mon 27

now

Phone Support

Tue 21

Wed 22

Thu 23

Fri 24

Sat 25

Sun 26

Mon 27

now

Zoom Website

Tue 21

Wed 22

Thu 23

Fri 24

Sat 25

Sun 26

Mon 27

now

Zoom Dashboard & Reporting

Tue 21

Wed 22

Thu 23

Fri 24

Sat 25

Sun 26

Mon 27

now

Download Center & Clients

Tue 21

Wed 22

Thu 23

Fri 24

Sat 25

Sun 26

Mon 27

now

Web Portal

Tue 21

Wed 22

Thu 23

Fri 24

Sat 25

Sun 26

Mon 27

now

Web Client

Tue 21

Wed 22

Thu 23

Fri 24

Sat 25

Sun 26

Mon 27

now

Zoom Rooms

Tue 21

Wed 22

Thu 23

Fri 24

Sat 25

Sun 26

Mon 27

now

Integrations/Calendar/Plug-In/Add-In

Tue 21

Wed 22

Thu 23

Fri 24

Sat 25

Sun 26

Mon 27

now

Zoom Recording Transcription

Tue 21

Wed 22

Thu 23

Fri 24

Sat 25

Sun 26

Mon 27

now

Zoom Learning Center

Tue 21

Wed 22

Thu 23

Fri 24

Sat 25

Sun 26

Mon 27

now

Zoom Website

Tue 21

Wed 22

Thu 23

Fri 24

Sat 25

Sun 26

Mon 27

now

Zoom Workforce Management

Tue 21

Wed 22

Thu 23

Fri 24

Sat 25

Sun 26

Mon 27

now

Zoom Survey

Tue 21

Wed 22

Thu 23

Fri 24

Sat 25

Sun 26

Mon 27

now

Zoom Clinical Notes

Tue 21

Wed 22

Thu 23

Fri 24

Sat 25

Sun 26

Mon 27

now

Zoom Tasks

Tue 21

Wed 22

Thu 23

Fri 24

Sat 25

Sun 26

Mon 27

now

Zoom Video Management

Tue 21

Wed 22

Thu 23

Fri 24

Sat 25

Sun 26

Mon 27

now

Zoom Virtual Agent - Global

Tue 21

Wed 22

Thu 23

Fri 24

Sat 25

Sun 26

Mon 27

now

Zoom Virtual Agent

Tue 21

Wed 22

Thu 23

Fri 24

Sat 25

Sun 26

Mon 27

now

Voice Agent

Tue 21

Wed 22

Thu 23

Fri 24

Sat 25

Sun 26

Mon 27

now

Chat Agent

Tue 21

Wed 22

Thu 23

Fri 24

Sat 25

Sun 26

Mon 27

now

Admin Portal - Agent Provision

Tue 21

Wed 22

Thu 23

Fri 24

Sat 25

Sun 26

Mon 27

now

Admin Portal - Knowledge Base

Tue 21

Wed 22

Thu 23

Fri 24

Sat 25

Sun 26

Mon 27

now

Admin Portal - Reporting Service

Tue 21

Wed 22

Thu 23

Fri 24

Sat 25

Sun 26

Mon 27

now

Admin Portal - Others

Tue 21

Wed 22

Thu 23

Fri 24

Sat 25

Sun 26

Mon 27

now

Transcription

Tue 21

Wed 22

Thu 23

Fri 24

Sat 25

Sun 26

Mon 27

now

Zoom Virtual Agent - APAC

Tue 21

Wed 22

Thu 23

Fri 24

Sat 25

Sun 26

Mon 27

now

Voice Agent

Tue 21

Wed 22

Thu 23

Fri 24

Sat 25

Sun 26

Mon 27

now

Chat Agent

Tue 21

Wed 22

Thu 23

Fri 24

Sat 25

Sun 26

Mon 27

now

Zoom Virtual Agent - AUSTRALIA

Tue 21

Wed 22

Thu 23

Fri 24

Sat 25

Sun 26

Mon 27

now

Voice Agent

Tue 21

Wed 22

Thu 23

Fri 24

Sat 25

Sun 26

Mon 27

now

Chat Agent

Tue 21

Wed 22

Thu 23

Fri 24

Sat 25

Sun 26

Mon 27

now

Zoom Virtual Agent - EMEA

Tue 21

Wed 22

Thu 23

Fri 24

Sat 25

Sun 26

Mon 27

now

Voice Agent

Tue 21

Wed 22

Thu 23

Fri 24

Sat 25

Sun 26

Mon 27

now

Chat Agent

Tue 21

Wed 22

Thu 23

Fri 24

Sat 25

Sun 26

Mon 27

now

Zoom Virtual Agent - JAPAN

Tue 21

Wed 22

Thu 23

Fri 24

Sat 25

Sun 26

Mon 27

now

Voice Agent

Tue 21

Wed 22

Thu 23

Fri 24

Sat 25

Sun 26

Mon 27

now

Chat Agent

Tue 21

Wed 22

Thu 23

Fri 24

Sat 25

Sun 26

Mon 27

now

Zoom Virtual Agent - LATIN AMERICA

Tue 21

Wed 22

Thu 23

Fri 24

Sat 25

Sun 26

Mon 27

now

Voice Agent

Tue 21

Wed 22

Thu 23

Fri 24

Sat 25

Sun 26

Mon 27

now

Chat Agent

Tue 21

Wed 22

Thu 23

Fri 24

Sat 25

Sun 26

Mon 27

now

Zoom Virtual Agent - NORTH AMERICA

Tue 21

Wed 22

Thu 23

Fri 24

Sat 25

Sun 26

Mon 27

now

Voice Agent

Tue 21

Wed 22

Thu 23

Fri 24

Sat 25

Sun 26

Mon 27

now

Service Degradation in Zoom Virtual Agent - Voice bot in North America region

Started 23 Apr 2026 15:14:22 (5 days ago), resolved 23 Apr 2026 15:41:04 (5 days ago)

Incident without Impact

Resolved

Voice Agent

See all updates

Chat Agent

Tue 21

Wed 22

Thu 23

Fri 24

Sat 25

Sun 26

Mon 27

now

Apps by Zoom

Tue 21

Wed 22

Thu 23

Fri 24

Sat 25

Sun 26

Mon 27

now

Slack

Tue 21

Wed 22

Thu 23

Fri 24

Sat 25

Sun 26

Mon 27

now

Microsoft Teams

Tue 21

Wed 22

Thu 23

Fri 24

Sat 25

Sun 26

Mon 27

now

Google Workspace

Tue 21

Wed 22

Thu 23

Fri 24

Sat 25

Sun 26

Mon 27

now

Lti Pro

Tue 21

Wed 22

Thu 23

Fri 24

Sat 25

Sun 26

Mon 27

now

Epic FHIR

Tue 21

Wed 22

Thu 23

Fri 24

Sat 25

Sun 26

Mon 27

now

Microsoft OneDrive for Organizations

Tue 21

Wed 22

Thu 23

Fri 24

Sat 25

Sun 26

Mon 27

now

Zoom Build Platform

Tue 21

Wed 22

Thu 23

Fri 24

Sat 25

Sun 26

Mon 27

now

Video SDK

Tue 21

Wed 22

Thu 23

Fri 24

Sat 25

Sun 26

Mon 27

now

CoBrowse SDK

Tue 21

Wed 22

Thu 23

Fri 24

Sat 25

Sun 26

Mon 27

now

Zoom Hub

Tue 21

Wed 22

Thu 23

Fri 24

Sat 25

Sun 26

Mon 27

now

Zoom Quality Management

Tue 21

Wed 22

Thu 23

Fri 24

Sat 25

Sun 26

Mon 27

now

Zoom Status

Real-time updates of Zoom issues and outages

Zoom status is Operational

Zoom Contact Center

Zoom Phone

Voice Agent

You're checking on Zoom - but is your own site converting?

Active Incidents

Recently Resolved Incidents

Zoom Outage Survival Guide

Zoom Components

Zoom

Zoom Blog

Zoom Chat

Zoom Chat

Chat Messaging: Peer To Peer Messaging, History, Channels, Push Notifications

User Profiles and Presence

File Transfers: File, Video, Pictures, Voice

Archive Message: Archiving IM message with Third-parties and Email Notifications

Search

Zoom AIC

Profile Card

Zoom Clips

Zoom Community

Zoom CX - Global

Zoom Contact Center

Web Portal (Admin/Users/Provisioning)

Desktop Client (Supervisors/Agents)

Web Client (Supervisors/Agents)

Mobile Client (Agents)

3rd Party Integration Clients (e.g. Salesforce, ServiceNow, Zendesk, Meta)

Reporting Service

Developer Platform (APIs/Webhooks)

Developer Platform (SDKs)

Zoom Workforce Management

SMS

PSTN

Provider Exchange (PEX)

BYOC

Zoom AIC

Video Engagement

Transcription

PCI Integration

CX Insight

Zoom CX - APAC

Zoom Contact Center

Voice (Inbound/Outbound)

Video (Inbound/Outbound)

Chat (Inbound/Outbound)

3rd Party Messaging/Social (Inbound/Outbound)

Email (Inbound/Outbound)

Outbound Dialers

Remote Control

AI Expert Assist

Recording Service

Voicemail

Zoom CX - AUSTRALIA

Zoom Contact Center

Voice (Inbound/Outbound)

Video (Inbound/Outbound)

Chat (Inbound/Outbound)

3rd Party Messaging/Social (Inbound/Outbound)

Email (Inbound/Outbound)

Outbound Dialers

Remote Control

AI Expert Assist

Recording Service

BYOC - Premises

SMS (Inbound/Outbound)

Zoom CX - EMEA

Zoom Contact Center

Voice (Inbound/Outbound)

Video (Inbound/Outbound)

Chat (Inbound/Outbound)

3rd Party Messaging/Social (Inbound/Outbound)

Email (Inbound/Outbound)

Outbound Dialers

Remote Control

AI Expert Assist

Recording Service