Zoom status is Partially Degraded Service

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Zoom CX - EMEA

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Zoom Contact Center
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SMS (Inbound/Outbound)
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Web SDK
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Zoom Video SDK
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Zoom Meetings
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Calling (Inbound/Outbound)
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Last updated 1 minute ago from official status page. Learn more
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Active Incidents

A subset of users may experience issues with our underlying carrier in Europe.
Started 14 Aug 2025 15:32:49 (1 month ago), still ongoing
Minor Incident
Identified
Zoom Phone
Zoom Contact Center

A subset of users(ZP/ZCC) may experience issues with delays in acquiring or porting telephone numbers, and updating associated address information in EU Region. We are actively working with our carrier partner to resolve the issue. We will share the updates as soon as we have them.

Recently Resolved Incidents

A small subset of users may experience issues with SMS(outbound) service in US Region while using Zoom Phone and Zoom Contact Center.
Started 14 Sep 2025 02:44:45 (1 day ago), resolved 14 Sep 2025 04:03:47 (1 day ago)
Minor Incident
Resolved
SMS/MMS (Inbound/Outbound)
SMS (Inbound/Outbound)

We have detected service degradation where a small subset of users may experience issues with SMS(outbound) service in US Region. Our engineers are currently investigating the impact and root cause. Zoom will provide updates as soon as there is more information to share.

Users of Google Chrome 140 browser may not hear audio in a meeting
Started 11 Sep 2025 23:51:25 (4 days ago), resolved 13 Sep 2025 06:18:08 (2 days ago)
Minor Incident
Resolved
Web SDK
Web Client
Zoom Video SDK

A subset of ZWA, WebSDK and VideoSDK users may experience audio loss in the meeting after they upgrade Google Chrome to version 140. We are actively working with the third party to mitigate it.

A subset of users experiencing connectivity issues with Zoom meetings in the Istanbul region.
Started 12 Sep 2025 11:19:26 (3 days ago), resolved 12 Sep 2025 14:10:47 (3 days ago)
Minor Incident
Resolved
Zoom Meetings

We have detected a service degradation affecting a subset of users in the Istanbul region, who may be experiencing connectivity issues with Zoom Meetings. Our engineering teams are actively investigating the impact and root cause, and further updates will be shared as more information becomes available.

Zoom Phone Services were affected in Hong Kong, China
Started 9 Sep 2025 03:59:42 (6 days ago), resolved 9 Sep 2025 04:23:25 (6 days ago)
Incident without Impact
Resolved
Calling (Inbound/Outbound)

Between 2025-09-08 16:44 to 2025-09-09 3:45 UTC we observed a subset of users were unable to make phone calls via Zoom in Hong Kong China region. We have resolved the issue and currently monitoring it closely.

Zoom Outage Survival Guide

A step-by-step guide to help you survive a Zoom outage
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    Zoom Components

    Mon 8
    Tue 9
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    now

    Zoom Blog

    Mon 8
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    now

    Zoom Chat

    Mon 8
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    now
    Zoom Chat
    Mon 8
    Tue 9
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    now
    Chat Messaging: Peer To Peer Messaging, History, Channels, Push Notifications
    Mon 8
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    Sun 14
    now
    User Profiles and Presence
    Mon 8
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    now
    File Transfers: File, Video, Pictures, Voice
    Mon 8
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    now
    Archive Message: Archiving IM message with Third-parties and Email Notifications
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    Search
    Mon 8
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    Zoom AIC
    Mon 8
    Tue 9
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    Profile Card
    Mon 8
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    now

    Zoom Clips

    Mon 8
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    Zoom Community

    Mon 8
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    Zoom CX - Global

    Mon 8
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    Zoom Contact Center
    Mon 8
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    now
    Web Portal (Admin/Users/Provisioning)
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    now
    Desktop Client (Supervisors/Agents)
    Mon 8
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    now
    Web Client (Supervisors/Agents)
    Mon 8
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    now
    3rd Party Integration Clients (e.g. Salesforce, ServiceNow, Zendesk, Meta)
    Mon 8
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    now
    Reporting Service
    Mon 8
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    Developer Platform (APIs/Webhooks)
    Mon 8
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    Developer Platform (SDKs)
    Mon 8
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    Zoom Workforce Management
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    now
    SMS
    Mon 8
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    now
    PSTN
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    now
    Provider Exchange (PEX)
    Mon 8
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    BYOC
    Mon 8
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    Zoom AIC
    Mon 8
    Tue 9
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    Zoom CX - APAC

    Mon 8
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    Zoom Contact Center
    Mon 8
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    Voice (Inbound/Outbound)
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    Video (Inbound/Outbound)
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    Chat (Inbound/Outbound)
    Mon 8
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    3rd Party Messaging/Social (Inbound/Outbound)
    Mon 8
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    Email (Inbound/Outbound)
    Mon 8
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    Outbound Dialers
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    Remote Control
    Mon 8
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    AI Expert Assist
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    Recording Service
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    Voicemail
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    Zoom CX - AUSTRALIA

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    Zoom Contact Center
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    Voice (Inbound/Outbound)
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    Video (Inbound/Outbound)
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    Chat (Inbound/Outbound)
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    3rd Party Messaging/Social (Inbound/Outbound)
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    now
    Email (Inbound/Outbound)
    Mon 8
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    now
    Outbound Dialers
    Mon 8
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    now
    Remote Control
    Mon 8
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    now
    AI Expert Assist
    Mon 8
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    now
    Recording Service
    Mon 8
    Tue 9
    Wed 10
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    Fri 12
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    now
    BYOC - Premises
    Mon 8
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    now

    Zoom CX - EMEA

    Mon 8
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    Zoom Contact Center
    Mon 8
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    now
    A subset of users may experience issues with our underlying carrier in Europe.
    Started 14 Aug 2025 15:32:49 (1 month ago), still ongoing
    Minor Incident
    Identified
    Zoom Phone
    Zoom Contact Center

    A subset of users(ZP/ZCC) may experience issues with delays in acquiring or porting telephone numbers, and updating associated address information in EU Region. We are actively working with our carrier partner to resolve the issue. We will share the updates as soon as we have them.

    Voice (Inbound/Outbound)
    Mon 8
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    now
    Video (Inbound/Outbound)
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    now
    Chat (Inbound/Outbound)
    Mon 8
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    now
    3rd Party Messaging/Social (Inbound/Outbound)
    Mon 8
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    now
    Email (Inbound/Outbound)
    Mon 8
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    Sun 14
    now
    Outbound Dialers
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    Fri 12
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    Sun 14
    now
    Remote Control
    Mon 8
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    Wed 10
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    now
    AI Expert Assist
    Mon 8
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    Wed 10
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    Sun 14
    now
    Recording Service
    Mon 8
    Tue 9
    Wed 10
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    Sun 14
    now
    BYOC - Premises
    Mon 8
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    Wed 10
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    now
    Cobrowse
    Mon 8
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    Zoom CX - JAPAN

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    Zoom Contact Center
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    now
    Voice (Inbound/Outbound)
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    now
    Video (Inbound/Outbound)
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    now
    Chat (Inbound/Outbound)
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    now
    3rd Party Messaging/Social (Inbound/Outbound)
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    Sun 14
    now
    Email (Inbound/Outbound)
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    now
    Outbound Dialers
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    now
    Remote Control
    Mon 8
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    Sun 14
    now
    AI Expert Assist
    Mon 8
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    Wed 10
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    Sun 14
    now
    Recording Service
    Mon 8
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    Wed 10
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    now
    BYOC - Premises
    Mon 8
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    Sun 14
    now

    Zoom CX - LATIN AMERICA

    Mon 8
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    now
    Zoom Contact Center
    Mon 8
    Tue 9
    Wed 10
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    Sun 14
    now
    Voice (Inbound/Outbound)
    Mon 8
    Tue 9
    Wed 10
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    now
    Video (Inbound/Outbound)
    Mon 8
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    now
    Chat (Inbound/Outbound)
    Mon 8
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    now
    3rd Party Messaging/Social (Inbound/Outbound)
    Mon 8
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    Sun 14
    now
    Email (Inbound/Outbound)
    Mon 8
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    Sat 13
    Sun 14
    now
    Outbound Dialers
    Mon 8
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    Fri 12
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    Sun 14
    now
    Remote Control
    Mon 8
    Tue 9
    Wed 10
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    Fri 12
    Sat 13
    Sun 14
    now
    AI Expert Assist
    Mon 8
    Tue 9
    Wed 10
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    Fri 12
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    Sun 14
    now
    Recording Service
    Mon 8
    Tue 9
    Wed 10
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    Fri 12
    Sat 13
    Sun 14
    now

    Zoom CX - NORTH AMERICA

    Mon 8
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    now
    Zoom Contact Center
    Mon 8
    Tue 9
    Wed 10
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    Sun 14
    now
    Voice (Inbound/Outbound)
    Mon 8
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    Wed 10
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    Sun 14
    now
    Video (Inbound/Outbound)
    Mon 8
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    Fri 12
    Sat 13
    Sun 14
    now
    Chat (Inbound/Outbound)
    Mon 8
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    Sun 14
    now
    SMS (Inbound/Outbound)
    Mon 8
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    Wed 10
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    Sun 14
    now
    A small subset of users may experience issues with SMS(outbound) service in US Region while using Zoom Phone and Zoom Contact Center.
    Started 14 Sep 2025 02:44:45 (1 day ago), resolved 14 Sep 2025 04:03:47 (1 day ago)
    Minor Incident
    Resolved
    SMS/MMS (Inbound/Outbound)
    SMS (Inbound/Outbound)

    We have detected service degradation where a small subset of users may experience issues with SMS(outbound) service in US Region. Our engineers are currently investigating the impact and root cause. Zoom will provide updates as soon as there is more information to share.

    3rd Party Messaging/Social (Inbound/Outbound)
    Mon 8
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    Fri 12
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    Sun 14
    now
    Email (Inbound/Outbound)
    Mon 8
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    now
    Outbound Dialers
    Mon 8
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    Fri 12
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    Sun 14
    now
    Remote Control
    Mon 8
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    Wed 10
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    Sat 13
    Sun 14
    now
    AI Expert Assist
    Mon 8
    Tue 9
    Wed 10
    Thu 11
    Fri 12
    Sat 13
    Sun 14
    now
    Recording Service
    Mon 8
    Tue 9
    Wed 10
    Thu 11
    Fri 12
    Sat 13
    Sun 14
    now
    BYOC - Premises
    Mon 8
    Tue 9
    Wed 10
    Thu 11
    Fri 12
    Sat 13
    Sun 14
    now
    Cobrowse
    Mon 8
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    Zoom Developer Platform

    Mon 8
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    Web SDK
    Mon 8
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    now
    Users of Google Chrome 140 browser may not hear audio in a meeting
    Started 11 Sep 2025 23:51:25 (4 days ago), resolved 13 Sep 2025 06:18:08 (2 days ago)
    Minor Incident
    Resolved
    Web SDK
    Web Client
    Zoom Video SDK

    A subset of ZWA, WebSDK and VideoSDK users may experience audio loss in the meeting after they upgrade Google Chrome to version 140. We are actively working with the third party to mitigate it.

    REST API
    Mon 8
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    Marketplace
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    Webhooks
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    Developer Documentation Website
    Mon 8
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    Sun 14
    now
    Zoom Video SDK
    Mon 8
    Tue 9
    Wed 10
    Thu 11
    Fri 12
    Sat 13
    Sun 14
    now
    Users of Google Chrome 140 browser may not hear audio in a meeting
    Started 11 Sep 2025 23:51:25 (4 days ago), resolved 13 Sep 2025 06:18:08 (2 days ago)
    Minor Incident
    Resolved
    Web SDK
    Web Client
    Zoom Video SDK

    A subset of ZWA, WebSDK and VideoSDK users may experience audio loss in the meeting after they upgrade Google Chrome to version 140. We are actively working with the third party to mitigate it.

    Cloud Recording
    Mon 8
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    Sun 14
    now
    Dashboard
    Mon 8
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    now
    Calling Out
    Mon 8
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    Zoom Docs

    Mon 8
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    Zoom Events

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    Zoom Mail

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    Calendar
    Mon 8
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    now
    Mail
    Mon 8
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    Zoom Scheduler
    Mon 8
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    now
    Zoom AIC
    Mon 8
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    Zoom Meetings

    Mon 8
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    Zoom Meetings
    Mon 8
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    now
    A subset of users experiencing connectivity issues with Zoom meetings in the Istanbul region.
    Started 12 Sep 2025 11:19:26 (3 days ago), resolved 12 Sep 2025 14:10:47 (3 days ago)
    Minor Incident
    Resolved
    Zoom Meetings

    We have detected a service degradation affecting a subset of users in the Istanbul region, who may be experiencing connectivity issues with Zoom Meetings. Our engineering teams are actively investigating the impact and root cause, and further updates will be shared as more information becomes available.

    In-Meeting Chat/Polling
    Mon 8
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    Sun 14
    now
    Archiving
    Mon 8
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    now
    Live Transcription
    Mon 8
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    Closed Captioning
    Mon 8
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    now
    Live Streaming
    Mon 8
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    now
    Meeting Dial-in/Telephony
    Mon 8
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    now
    Zoom Conference Room Connector
    Mon 8
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    now
    Recording
    Mon 8
    Tue 9
    Wed 10
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    now
    Zoom Meeting Invite
    Mon 8
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    Sun 14
    now
    SIP Connected Audio (SCA)
    Mon 8
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    now
    Zoom for Intune
    Mon 8
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    Zoom Whiteboard
    Mon 8
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    Zoom Webinars
    Mon 8
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    now
    Zoom AIC
    Mon 8
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    now
    SMS (Send meeting invite via SMS)
    Mon 8
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    Zoom Notes

    Mon 8
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    Zoom Phone - Global

    Mon 8
    Tue 9
    Wed 10
    Thu 11
    Fri 12
    Sat 13
    Sun 14
    now
    Web Portal (Admin/Users/Provisioning/Dashboard & Reporting)
    Mon 8
    Tue 9
    Wed 10
    Thu 11
    Fri 12
    Sat 13
    Sun 14
    now
    Third Party Contact Center Integration (Five9/Twilio/Talkdesk/inContact/Genesys)
    Mon 8
    Tue 9
    Wed 10
    Thu 11
    Fri 12
    Sat 13
    Sun 14
    now
    Integration (API/Webhook)
    Mon 8
    Tue 9
    Wed 10
    Thu 11
    Fri 12
    Sat 13
    Sun 14
    now
    Cisco Rooms registered to Zoom Phone
    Mon 8
    Tue 9
    Wed 10
    Thu 11
    Fri 12
    Sat 13
    Sun 14
    now
    Polycom Rooms registered to Zoom Phone
    Mon 8
    Tue 9
    Wed 10
    Thu 11
    Fri 12
    Sat 13
    Sun 14
    now
    Calling (Inbound/Outbound)
    Mon 8
    Tue 9
    Wed 10
    Thu 11
    Fri 12
    Sat 13
    Sun 14
    now
    Zoom Phone Node Service
    Mon 8
    Tue 9
    Wed 10
    Thu 11
    Fri 12
    Sat 13
    Sun 14
    now
    SMS
    Mon 8
    Tue 9
    Wed 10
    Thu 11
    Fri 12
    Sat 13
    Sun 14
    now
    Zoom AIC
    Mon 8
    Tue 9
    Wed 10
    Thu 11
    Fri 12
    Sat 13
    Sun 14
    now
    PSTN
    Mon 8
    Tue 9
    Wed 10
    Thu 11
    Fri 12
    Sat 13
    Sun 14
    now
    Voicemail/Recording/Call Log
    Mon 8
    Tue 9
    Wed 10
    Thu 11
    Fri 12
    Sat 13
    Sun 14
    now
    Zoom Phone
    Mon 8
    Tue 9
    Wed 10
    Thu 11
    Fri 12
    Sat 13
    Sun 14
    now
    Devices (Softphones/Deskphones)
    Mon 8
    Tue 9
    Wed 10
    Thu 11
    Fri 12
    Sat 13
    Sun 14
    now

    Zoom Phone - APAC

    Mon 8
    Tue 9
    Wed 10
    Thu 11
    Fri 12
    Sat 13
    Sun 14
    now
    Zoom Phone
    Mon 8
    Tue 9
    Wed 10
    Thu 11
    Fri 12
    Sat 13
    Sun 14
    now
    Calling (Inbound/Outbound)
    Mon 8
    Tue 9
    Wed 10
    Thu 11
    Fri 12
    Sat 13
    Sun 14
    now
    Zoom Phone Services were affected in Hong Kong, China
    Started 9 Sep 2025 03:59:42 (6 days ago), resolved 9 Sep 2025 04:23:25 (6 days ago)
    Incident without Impact
    Resolved
    Calling (Inbound/Outbound)

    Between 2025-09-08 16:44 to 2025-09-09 3:45 UTC we observed a subset of users were unable to make phone calls via Zoom in Hong Kong China region. We have resolved the issue and currently monitoring it closely.

    Devices (Softphones/Deskphones)
    Mon 8
    Tue 9
    Wed 10
    Thu 11
    Fri 12
    Sat 13
    Sun 14
    now
    BYOC - Premises
    Mon 8
    Tue 9
    Wed 10
    Thu 11
    Fri 12
    Sat 13
    Sun 14
    now
    Provider Exchange
    Mon 8
    Tue 9
    Wed 10
    Thu 11
    Fri 12
    Sat 13
    Sun 14
    now
    Emergency Calling
    Mon 8
    Tue 9
    Wed 10
    Thu 11
    Fri 12
    Sat 13
    Sun 14
    now
    Recording Service
    Mon 8
    Tue 9
    Wed 10
    Thu 11
    Fri 12
    Sat 13
    Sun 14
    now

    Zoom Phone - AUSTRALIA

    Mon 8
    Tue 9
    Wed 10
    Thu 11
    Fri 12
    Sat 13
    Sun 14
    now
    Zoom Phone
    Mon 8
    Tue 9
    Wed 10
    Thu 11
    Fri 12
    Sat 13
    Sun 14
    now
    Calling (Inbound/Outbound)
    Mon 8
    Tue 9
    Wed 10
    Thu 11
    Fri 12
    Sat 13
    Sun 14
    now
    Devices (Softphones/Deskphones)
    Mon 8
    Tue 9
    Wed 10
    Thu 11
    Fri 12
    Sat 13
    Sun 14
    now
    BYOC - Premises
    Mon 8
    Tue 9
    Wed 10
    Thu 11
    Fri 12
    Sat 13
    Sun 14
    now
    Provider Exchange
    Mon 8
    Tue 9
    Wed 10
    Thu 11
    Fri 12
    Sat 13
    Sun 14
    now
    Emergency Calling
    Mon 8
    Tue 9
    Wed 10
    Thu 11
    Fri 12
    Sat 13
    Sun 14
    now
    Recording Service
    Mon 8
    Tue 9
    Wed 10
    Thu 11
    Fri 12
    Sat 13
    Sun 14
    now
    SMS/MMS (Inbound/Outbound)
    Mon 8
    Tue 9
    Wed 10
    Thu 11
    Fri 12
    Sat 13
    Sun 14
    now

    Zoom Phone - EMEA

    Mon 8
    Tue 9
    Wed 10
    Thu 11
    Fri 12
    Sat 13
    Sun 14
    now
    Zoom Phone
    Mon 8
    Tue 9
    Wed 10
    Thu 11
    Fri 12
    Sat 13
    Sun 14
    now
    A subset of users may experience issues with our underlying carrier in Europe.
    Started 14 Aug 2025 15:32:49 (1 month ago), still ongoing
    Minor Incident
    Identified
    Zoom Phone
    Zoom Contact Center

    A subset of users(ZP/ZCC) may experience issues with delays in acquiring or porting telephone numbers, and updating associated address information in EU Region. We are actively working with our carrier partner to resolve the issue. We will share the updates as soon as we have them.

    Calling (Inbound/Outbound)
    Mon 8
    Tue 9
    Wed 10
    Thu 11
    Fri 12
    Sat 13
    Sun 14
    now
    Devices (Softphones/Deskphones)
    Mon 8
    Tue 9
    Wed 10
    Thu 11
    Fri 12
    Sat 13
    Sun 14
    now
    BYOC - Premises
    Mon 8
    Tue 9
    Wed 10
    Thu 11
    Fri 12
    Sat 13
    Sun 14
    now
    Provider Exchange
    Mon 8
    Tue 9
    Wed 10
    Thu 11
    Fri 12
    Sat 13
    Sun 14
    now
    Emergency Calling
    Mon 8
    Tue 9
    Wed 10
    Thu 11
    Fri 12
    Sat 13
    Sun 14
    now
    Recording Service
    Mon 8
    Tue 9
    Wed 10
    Thu 11
    Fri 12
    Sat 13
    Sun 14
    now
    SMS/MMS (Inbound/Outbound)
    Mon 8
    Tue 9
    Wed 10
    Thu 11
    Fri 12
    Sat 13
    Sun 14
    now

    Zoom Phone - HONG KONG/CHINA

    Mon 8
    Tue 9
    Wed 10
    Thu 11
    Fri 12
    Sat 13
    Sun 14
    now
    Zoom Phone
    Mon 8
    Tue 9
    Wed 10
    Thu 11
    Fri 12
    Sat 13
    Sun 14
    now
    Calling (Inbound/Outbound)
    Mon 8
    Tue 9
    Wed 10
    Thu 11
    Fri 12
    Sat 13
    Sun 14
    now
    Devices (Softphones/Deskphones)
    Mon 8
    Tue 9
    Wed 10
    Thu 11
    Fri 12
    Sat 13
    Sun 14
    now
    BYOC - Premises
    Mon 8
    Tue 9
    Wed 10
    Thu 11
    Fri 12
    Sat 13
    Sun 14
    now
    Provider Exchange
    Mon 8
    Tue 9
    Wed 10
    Thu 11
    Fri 12
    Sat 13
    Sun 14
    now
    Emergency Calling
    Mon 8
    Tue 9
    Wed 10
    Thu 11
    Fri 12
    Sat 13
    Sun 14
    now
    Recording Service
    Mon 8
    Tue 9
    Wed 10
    Thu 11
    Fri 12
    Sat 13
    Sun 14
    now

    Zoom Phone - JAPAN

    Mon 8
    Tue 9
    Wed 10
    Thu 11
    Fri 12
    Sat 13
    Sun 14
    now
    Zoom Phone
    Mon 8
    Tue 9
    Wed 10
    Thu 11
    Fri 12
    Sat 13
    Sun 14
    now
    Calling (Inbound/Outbound)
    Mon 8
    Tue 9
    Wed 10
    Thu 11
    Fri 12
    Sat 13
    Sun 14
    now
    Devices (Softphones/Deskphones)
    Mon 8
    Tue 9
    Wed 10
    Thu 11
    Fri 12
    Sat 13
    Sun 14
    now
    BYOC - Premises
    Mon 8
    Tue 9
    Wed 10
    Thu 11
    Fri 12
    Sat 13
    Sun 14
    now
    Provider Exchange
    Mon 8
    Tue 9
    Wed 10
    Thu 11
    Fri 12
    Sat 13
    Sun 14
    now
    Emergency Calling
    Mon 8
    Tue 9
    Wed 10
    Thu 11
    Fri 12
    Sat 13
    Sun 14
    now
    Recording Service
    Mon 8
    Tue 9
    Wed 10
    Thu 11
    Fri 12
    Sat 13
    Sun 14
    now

    Zoom Phone - LATIN AMERICA

    Mon 8
    Tue 9
    Wed 10
    Thu 11
    Fri 12
    Sat 13
    Sun 14
    now
    Zoom Phone
    Mon 8
    Tue 9
    Wed 10
    Thu 11
    Fri 12
    Sat 13
    Sun 14
    now
    Calling (Inbound/Outbound)
    Mon 8
    Tue 9
    Wed 10
    Thu 11
    Fri 12
    Sat 13
    Sun 14
    now
    Devices (Softphones/Deskphones)
    Mon 8
    Tue 9
    Wed 10
    Thu 11
    Fri 12
    Sat 13
    Sun 14
    now
    BYOC - Premises
    Mon 8
    Tue 9
    Wed 10
    Thu 11
    Fri 12
    Sat 13
    Sun 14
    now
    Provider Exchange
    Mon 8
    Tue 9
    Wed 10
    Thu 11
    Fri 12
    Sat 13
    Sun 14
    now
    Emergency Calling
    Mon 8
    Tue 9
    Wed 10
    Thu 11
    Fri 12
    Sat 13
    Sun 14
    now
    Recording Service
    Mon 8
    Tue 9
    Wed 10
    Thu 11
    Fri 12
    Sat 13
    Sun 14
    now

    Zoom Phone - NORTH AMERICA

    Mon 8
    Tue 9
    Wed 10
    Thu 11
    Fri 12
    Sat 13
    Sun 14
    now
    Zoom Phone
    Mon 8
    Tue 9
    Wed 10
    Thu 11
    Fri 12
    Sat 13
    Sun 14
    now
    Calling (Inbound/Outbound)
    Mon 8
    Tue 9
    Wed 10
    Thu 11
    Fri 12
    Sat 13
    Sun 14
    now
    SMS/MMS (Inbound/Outbound)
    Mon 8
    Tue 9
    Wed 10
    Thu 11
    Fri 12
    Sat 13
    Sun 14
    now
    A small subset of users may experience issues with SMS(outbound) service in US Region while using Zoom Phone and Zoom Contact Center.
    Started 14 Sep 2025 02:44:45 (1 day ago), resolved 14 Sep 2025 04:03:47 (1 day ago)
    Minor Incident
    Resolved
    SMS/MMS (Inbound/Outbound)
    SMS (Inbound/Outbound)

    We have detected service degradation where a small subset of users may experience issues with SMS(outbound) service in US Region. Our engineers are currently investigating the impact and root cause. Zoom will provide updates as soon as there is more information to share.

    Devices (Softphones/Deskphones)
    Mon 8
    Tue 9
    Wed 10
    Thu 11
    Fri 12
    Sat 13
    Sun 14
    now
    BYOC - Premises
    Mon 8
    Tue 9
    Wed 10
    Thu 11
    Fri 12
    Sat 13
    Sun 14
    now
    Provider Exchange
    Mon 8
    Tue 9
    Wed 10
    Thu 11
    Fri 12
    Sat 13
    Sun 14
    now
    Emergency Calling
    Mon 8
    Tue 9
    Wed 10
    Thu 11
    Fri 12
    Sat 13
    Sun 14
    now
    Recording Service
    Mon 8
    Tue 9
    Wed 10
    Thu 11
    Fri 12
    Sat 13
    Sun 14
    now

    Zoom Revenue Accelerator

    Mon 8
    Tue 9
    Wed 10
    Thu 11
    Fri 12
    Sat 13
    Sun 14
    now
    Zoom Revenue Accelerator
    Mon 8
    Tue 9
    Wed 10
    Thu 11
    Fri 12
    Sat 13
    Sun 14
    now
    Deals
    Mon 8
    Tue 9
    Wed 10
    Thu 11
    Fri 12
    Sat 13
    Sun 14
    now
    Email Notifications
    Mon 8
    Tue 9
    Wed 10
    Thu 11
    Fri 12
    Sat 13
    Sun 14
    now
    Conversation Analytics
    Mon 8
    Tue 9
    Wed 10
    Thu 11
    Fri 12
    Sat 13
    Sun 14
    now
    Recordings
    Mon 8
    Tue 9
    Wed 10
    Thu 11
    Fri 12
    Sat 13
    Sun 14
    now

    Zoom Rooms

    Mon 8
    Tue 9
    Wed 10
    Thu 11
    Fri 12
    Sat 13
    Sun 14
    now
    Zoom Rooms
    Mon 8
    Tue 9
    Wed 10
    Thu 11
    Fri 12
    Sat 13
    Sun 14
    now
    Zoom Rooms Digital Signage
    Mon 8
    Tue 9
    Wed 10
    Thu 11
    Fri 12
    Sat 13
    Sun 14
    now
    Zoom Workspace Reservation
    Mon 8
    Tue 9
    Wed 10
    Thu 11
    Fri 12
    Sat 13
    Sun 14
    now
    Zoom Visitor Management
    Mon 8
    Tue 9
    Wed 10
    Thu 11
    Fri 12
    Sat 13
    Sun 14
    now

    Zoom Subscriptions

    Mon 8
    Tue 9
    Wed 10
    Thu 11
    Fri 12
    Sat 13
    Sun 14
    now

    Zoom Support

    Mon 8
    Tue 9
    Wed 10
    Thu 11
    Fri 12
    Sat 13
    Sun 14
    now
    Knowledge Base
    Mon 8
    Tue 9
    Wed 10
    Thu 11
    Fri 12
    Sat 13
    Sun 14
    now
    Chatbot
    Mon 8
    Tue 9
    Wed 10
    Thu 11
    Fri 12
    Sat 13
    Sun 14
    now
    Ticketing
    Mon 8
    Tue 9
    Wed 10
    Thu 11
    Fri 12
    Sat 13
    Sun 14
    now
    Phone Support
    Mon 8
    Tue 9
    Wed 10
    Thu 11
    Fri 12
    Sat 13
    Sun 14
    now

    Zoom Virtual Agent

    Mon 8
    Tue 9
    Wed 10
    Thu 11
    Fri 12
    Sat 13
    Sun 14
    now

    Zoom Website

    Mon 8
    Tue 9
    Wed 10
    Thu 11
    Fri 12
    Sat 13
    Sun 14
    now
    Zoom Dashboard & Reporting
    Mon 8
    Tue 9
    Wed 10
    Thu 11
    Fri 12
    Sat 13
    Sun 14
    now
    Download Center & Clients
    Mon 8
    Tue 9
    Wed 10
    Thu 11
    Fri 12
    Sat 13
    Sun 14
    now
    Web Portal
    Mon 8
    Tue 9
    Wed 10
    Thu 11
    Fri 12
    Sat 13
    Sun 14
    now
    Web Client
    Mon 8
    Tue 9
    Wed 10
    Thu 11
    Fri 12
    Sat 13
    Sun 14
    now
    Users of Google Chrome 140 browser may not hear audio in a meeting
    Started 11 Sep 2025 23:51:25 (4 days ago), resolved 13 Sep 2025 06:18:08 (2 days ago)
    Minor Incident
    Resolved
    Web SDK
    Web Client
    Zoom Video SDK

    A subset of ZWA, WebSDK and VideoSDK users may experience audio loss in the meeting after they upgrade Google Chrome to version 140. We are actively working with the third party to mitigate it.

    Zoom Rooms
    Mon 8
    Tue 9
    Wed 10
    Thu 11
    Fri 12
    Sat 13
    Sun 14
    now
    Integrations/Calendar/Plug-In/Add-In
    Mon 8
    Tue 9
    Wed 10
    Thu 11
    Fri 12
    Sat 13
    Sun 14
    now
    Zoom Learning Center
    Mon 8
    Tue 9
    Wed 10
    Thu 11
    Fri 12
    Sat 13
    Sun 14
    now

    Zoom Workforce Management

    Mon 8
    Tue 9
    Wed 10
    Thu 11
    Fri 12
    Sat 13
    Sun 14
    now

    Zoom Survey

    Mon 8
    Tue 9
    Wed 10
    Thu 11
    Fri 12
    Sat 13
    Sun 14
    now

    Zoom Clinical Notes

    Mon 8
    Tue 9
    Wed 10
    Thu 11
    Fri 12
    Sat 13
    Sun 14
    now