Zoom Status: check for Zoom outages and issues

Mon 18

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Zoom Blog

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now

Zoom Chat

Mon 18

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Zoom Chat

Mon 18

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Chat Messaging: Peer To Peer Messaging, History, Channels, Push Notifications

Mon 18

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now

User Profiles and Presence

Mon 18

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now

File Transfers: File, Video, Pictures, Voice

Mon 18

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now

Archive Message: Archiving IM message with Third-parties and Email Notifications

Mon 18

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Search

Mon 18

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Zoom AIC

Mon 18

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A subset of users may experience delays or failures with AI Companion meeting summary, Team Chat and Zoom Docs compose

Started 18 Aug 2025 21:45:51 (7 days ago), resolved 18 Aug 2025 22:35:16 (7 days ago)

Minor Incident

Resolved

Zoom AIC

Zoom Docs

Zoom AIC

We are investigating issues with AI Companion affecting meeting summaries, Team Chat and Zoom Docs compose. We will provide more updates as we receive them.

See all updates

Profile Card

Mon 18

Tue 19

Wed 20

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now

Zoom Clips

Mon 18

Tue 19

Wed 20

Thu 21

Fri 22

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Issue with Create Clips using AI Companion and Zoom Virtual Agent calls.

Started 21 Aug 2025 06:45:00 (5 days ago), resolved 21 Aug 2025 06:56:37 (4 days ago)

Incident without Impact

Resolved

Zoom Clips

Zoom Virtual Agent

On August 21, between 5:59 AM UTC and 6:30 AM UTC, our monitoring detected service degradation affecting the "Create Clips using AI Companion" feature and Zoom Virtual Agent calls. We will continue to monitor and provide updates as we have them.

See all updates

Zoom Community

Mon 18

Tue 19

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now

Zoom CX - Global

Mon 18

Tue 19

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Zoom Contact Center

Mon 18

Tue 19

Wed 20

Thu 21

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now

Issue with Zoom Services

Started 21 Aug 2025 18:18:14 (4 days ago), resolved 21 Aug 2025 20:05:18 (4 days ago)

Minor Incident

Resolved

Zoom Meetings

Zoom Dashboard & Reporting

Zoom Rooms

Web Portal (Admin/Users/Provisioning/Dashboard & Reporting)

Calendar

More...

We have identified service degradation with multiple Zoom services degradation and are working on a mitigation plan. We will continue to provide updates as we have them.

See all updates

Web Portal (Admin/Users/Provisioning)

Mon 18

Tue 19

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now

Desktop Client (Supervisors/Agents)

Mon 18

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now

Web Client (Supervisors/Agents)

Mon 18

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now

3rd Party Integration Clients (e.g. Salesforce, ServiceNow, Zendesk, Meta)

Mon 18

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now

Reporting Service

Mon 18

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now

Developer Platform (APIs/Webhooks)

Mon 18

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Wed 20

Thu 21

Fri 22

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Sun 24

now

Developer Platform (SDKs)

Mon 18

Tue 19

Wed 20

Thu 21

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now

Zoom Workforce Management

Mon 18

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Wed 20

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now

SMS

Mon 18

Tue 19

Wed 20

Thu 21

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now

PSTN

Mon 18

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Wed 20

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now

Provider Exchange (PEX)

Mon 18

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now

BYOC

Mon 18

Tue 19

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Thu 21

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Zoom AIC

Mon 18

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Zoom CX - APAC

Mon 18

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now

Zoom Contact Center

Mon 18

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Wed 20

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now

Voice (Inbound/Outbound)

Mon 18

Tue 19

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Sun 24

now

Video (Inbound/Outbound)

Mon 18

Tue 19

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Thu 21

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Sun 24

now

Chat (Inbound/Outbound)

Mon 18

Tue 19

Wed 20

Thu 21

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now

3rd Party Messaging/Social (Inbound/Outbound)

Mon 18

Tue 19

Wed 20

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now

Email (Inbound/Outbound)

Mon 18

Tue 19

Wed 20

Thu 21

Fri 22

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Sun 24

now

Outbound Dialers

Mon 18

Tue 19

Wed 20

Thu 21

Fri 22

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Sun 24

now

Remote Control

Mon 18

Tue 19

Wed 20

Thu 21

Fri 22

Sat 23

Sun 24

now

AI Expert Assist

Mon 18

Tue 19

Wed 20

Thu 21

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Sun 24

now

Recording Service

Mon 18

Tue 19

Wed 20

Thu 21

Fri 22

Sat 23

Sun 24

now

Voicemail

Mon 18

Tue 19

Wed 20

Thu 21

Fri 22

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now

Zoom CX - AUSTRALIA

Mon 18

Tue 19

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now

Zoom Contact Center

Mon 18

Tue 19

Wed 20

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Fri 22

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now

Voice (Inbound/Outbound)

Mon 18

Tue 19

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now

Video (Inbound/Outbound)

Mon 18

Tue 19

Wed 20

Thu 21

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Sat 23

Sun 24

now

Chat (Inbound/Outbound)

Mon 18

Tue 19

Wed 20

Thu 21

Fri 22

Sat 23

Sun 24

now

3rd Party Messaging/Social (Inbound/Outbound)

Mon 18

Tue 19

Wed 20

Thu 21

Fri 22

Sat 23

Sun 24

now

Email (Inbound/Outbound)

Mon 18

Tue 19

Wed 20

Thu 21

Fri 22

Sat 23

Sun 24

now

Outbound Dialers

Mon 18

Tue 19

Wed 20

Thu 21

Fri 22

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Sun 24

now

Remote Control

Mon 18

Tue 19

Wed 20

Thu 21

Fri 22

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now

AI Expert Assist

Mon 18

Tue 19

Wed 20

Thu 21

Fri 22

Sat 23

Sun 24

now

Recording Service

Mon 18

Tue 19

Wed 20

Thu 21

Fri 22

Sat 23

Sun 24

now

BYOC - Premises

Mon 18

Tue 19

Wed 20

Thu 21

Fri 22

Sat 23

Sun 24

now

Zoom CX - EMEA

Mon 18

Tue 19

Wed 20

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now

Zoom Contact Center

Mon 18

Tue 19

Wed 20

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A subset of users may experience issues with our underlying carrier in Europe.

Started 14 Aug 2025 15:32:49 (11 days ago), still ongoing

Minor Incident

Identified

Zoom Phone

Zoom Contact Center

A subset of users(ZP/ZCC) may experience issues with delays in acquiring or porting telephone numbers, and updating associated address information in EU Region. We are actively working with our carrier partner to resolve the issue. We will share the updates as soon as we have them.

Identified: Our underlying carrier continues working to resolve the issue. We will provide updates as they become available.

25 Aug 2025 08:43:19 (10 hours ago)

Identified: Our underlying carrier continues working to resolve the issue. We will provide updates as they become available.

24 Aug 2025 08:43:10 (1 day ago)

Identified: Our underlying carrier continues working to resolve the issue. We will provide updates as they become available.

23 Aug 2025 08:43:13 (2 days ago)

Identified: Our underlying carrier continues working to resolve the issue. We will provide updates as they become available.

22 Aug 2025 19:47:17 (3 days ago)

Identified: Our underlying carrier continues working to resolve the issue. We will provide updates as they become available.

22 Aug 2025 07:48:56 (3 days ago)

Identified: Our underlying carrier continues working to resolve the issue. We will provide updates as they become available.

21 Aug 2025 20:08:22 (4 days ago)

Identified: Our underlying carrier continues working to resolve the issue. We will provide updates as they become available.

21 Aug 2025 07:44:07 (4 days ago)

Identified: Our underlying carrier continues working to resolve the issue. We will provide updates as they become available.

20 Aug 2025 20:01:03 (5 days ago)

Identified: Our underlying carrier continues working to resolve the issue. We will provide updates as they become available.

20 Aug 2025 07:54:02 (5 days ago)

Identified: Our underlying carrier continues working to resolve the issue. We will provide updates as they become available.

19 Aug 2025 19:51:49 (6 days ago)

Identified: Our underlying carrier continues working to resolve the issue. We will provide updates as they become available.

19 Aug 2025 07:44:11 (6 days ago)

Identified: Our underlying carrier continues working to resolve the issue. We will provide updates as they become available.

18 Aug 2025 19:44:26 (7 days ago)

Identified: Our underlying carrier continues working to resolve the issue. We will provide updates as they become available.

18 Aug 2025 07:30:05 (7 days ago)

Identified: Our underlying carrier continues working to resolve the issue. We will provide updates as they become available.

17 Aug 2025 19:31:09 (8 days ago)

Identified: Our underlying carrier continues working to resolve the issue. We will provide updates as they become available.

17 Aug 2025 07:53:00 (8 days ago)

Identified: Our underlying carrier continues working to resolve the issue. We will provide updates as they become available.

16 Aug 2025 19:30:23 (9 days ago)

Identified: Our underlying carrier continues working to resolve the issue. We will provide updates as they become available.

16 Aug 2025 07:03:00 (9 days ago)

Identified: Our underlying carrier continues working to resolve the issue. We will provide updates as they become available.

15 Aug 2025 18:58:01 (10 days ago)

Identified: Our underlying carrier continues working to resolve the issue. We will provide updates as they become available.

15 Aug 2025 11:54:23 (10 days ago)

Identified: Our underlying carrier continues working to resolve the issue. We will provide updates as they become available.

15 Aug 2025 05:43:10 (11 days ago)

Identified: Our underlying carrier continues working to resolve the issue. We will provide updates as they become available.

14 Aug 2025 23:43:18 (11 days ago)

Identified: Our underlying carrier has identified the issue and is working to restore the API service. We will provide updates as they become available.

14 Aug 2025 17:31:33 (11 days ago)

Investigating: A subset of users(ZP/ZCC) may experience issues with delays in acquiring or porting telephone numbers, and updating associated address information in EU Region. We are actively working with our carrier partner to resolve the issue. We will share the updates as soon as we have them.

14 Aug 2025 15:32:49 (11 days ago)

See all updates

Voice (Inbound/Outbound)

Mon 18

Tue 19

Wed 20

Thu 21

Fri 22

Sat 23

Sun 24

now

Video (Inbound/Outbound)

Mon 18

Tue 19

Wed 20

Thu 21

Fri 22

Sat 23

Sun 24

now

Chat (Inbound/Outbound)

Mon 18

Tue 19

Wed 20

Thu 21

Fri 22

Sat 23

Sun 24

now

3rd Party Messaging/Social (Inbound/Outbound)

Mon 18

Tue 19

Wed 20

Thu 21

Fri 22

Sat 23

Sun 24

now

Email (Inbound/Outbound)

Mon 18

Tue 19

Wed 20

Thu 21

Fri 22

Sat 23

Sun 24

now

Outbound Dialers

Mon 18

Tue 19

Wed 20

Thu 21

Fri 22

Sat 23

Sun 24

now

Remote Control

Mon 18

Tue 19

Wed 20

Thu 21

Fri 22

Sat 23

Sun 24

now

AI Expert Assist

Mon 18

Tue 19

Wed 20

Thu 21

Fri 22

Sat 23

Sun 24

now

Recording Service

Mon 18

Tue 19

Wed 20

Thu 21

Fri 22

Sat 23

Sun 24

now

BYOC - Premises

Mon 18

Tue 19

Wed 20

Thu 21

Fri 22

Sat 23

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now

Cobrowse

Mon 18

Tue 19

Wed 20

Thu 21

Fri 22

Sat 23

Sun 24

now

Zoom CX - JAPAN

Mon 18

Tue 19

Wed 20

Thu 21

Fri 22

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Sun 24

now

Zoom Contact Center

Mon 18

Tue 19

Wed 20

Thu 21

Fri 22

Sat 23

Sun 24

now

Voice (Inbound/Outbound)

Mon 18

Tue 19

Wed 20

Thu 21

Fri 22

Sat 23

Sun 24

now

Video (Inbound/Outbound)

Mon 18

Tue 19

Wed 20

Thu 21

Fri 22

Sat 23

Sun 24

now

Chat (Inbound/Outbound)

Mon 18

Tue 19

Wed 20

Thu 21

Fri 22

Sat 23

Sun 24

now

3rd Party Messaging/Social (Inbound/Outbound)

Mon 18

Tue 19

Wed 20

Thu 21

Fri 22

Sat 23

Sun 24

now

Email (Inbound/Outbound)

Mon 18

Tue 19

Wed 20

Thu 21

Fri 22

Sat 23

Sun 24

now

Outbound Dialers

Mon 18

Tue 19

Wed 20

Thu 21

Fri 22

Sat 23

Sun 24

now

Remote Control

Mon 18

Tue 19

Wed 20

Thu 21

Fri 22

Sat 23

Sun 24

now

AI Expert Assist

Mon 18

Tue 19

Wed 20

Thu 21

Fri 22

Sat 23

Sun 24

now

Recording Service

Mon 18

Tue 19

Wed 20

Thu 21

Fri 22

Sat 23

Sun 24

now

BYOC - Premises

Mon 18

Tue 19

Wed 20

Thu 21

Fri 22

Sat 23

Sun 24

now

Zoom CX - LATIN AMERICA

Mon 18

Tue 19

Wed 20

Thu 21

Fri 22

Sat 23

Sun 24

now

Zoom Contact Center

Mon 18

Tue 19

Wed 20

Thu 21

Fri 22

Sat 23

Sun 24

now

Voice (Inbound/Outbound)

Mon 18

Tue 19

Wed 20

Thu 21

Fri 22

Sat 23

Sun 24

now

Video (Inbound/Outbound)

Mon 18

Tue 19

Wed 20

Thu 21

Fri 22

Sat 23

Sun 24

now

Chat (Inbound/Outbound)

Mon 18

Tue 19

Wed 20

Thu 21

Fri 22

Sat 23

Sun 24

now

3rd Party Messaging/Social (Inbound/Outbound)

Mon 18

Tue 19

Wed 20

Thu 21

Fri 22

Sat 23

Sun 24

now

Email (Inbound/Outbound)

Mon 18

Tue 19

Wed 20

Thu 21

Fri 22

Sat 23

Sun 24

now

Outbound Dialers

Mon 18

Tue 19

Wed 20

Thu 21

Fri 22

Sat 23

Sun 24

now

Remote Control

Mon 18

Tue 19

Wed 20

Thu 21

Fri 22

Sat 23

Sun 24

now

AI Expert Assist

Mon 18

Tue 19

Wed 20

Thu 21

Fri 22

Sat 23

Sun 24

now

Recording Service

Mon 18

Tue 19

Wed 20

Thu 21

Fri 22

Sat 23

Sun 24

now

Zoom CX - NORTH AMERICA

Mon 18

Tue 19

Wed 20

Thu 21

Fri 22

Sat 23

Sun 24

now

Zoom Contact Center

Mon 18

Tue 19

Wed 20

Thu 21

Fri 22

Sat 23

Sun 24

now

Voice (Inbound/Outbound)

Mon 18

Tue 19

Wed 20

Thu 21

Fri 22

Sat 23

Sun 24

now

Video (Inbound/Outbound)

Mon 18

Tue 19

Wed 20

Thu 21

Fri 22

Sat 23

Sun 24

now

Chat (Inbound/Outbound)

Mon 18

Tue 19

Wed 20

Thu 21

Fri 22

Sat 23

Sun 24

now

SMS (Inbound/Outbound)

Mon 18

Tue 19

Wed 20

Thu 21

Fri 22

Sat 23

Sun 24

now

3rd Party Messaging/Social (Inbound/Outbound)

Mon 18

Tue 19

Wed 20

Thu 21

Fri 22

Sat 23

Sun 24

now

Email (Inbound/Outbound)

Mon 18

Tue 19

Wed 20

Thu 21

Fri 22

Sat 23

Sun 24

now

Outbound Dialers

Mon 18

Tue 19

Wed 20

Thu 21

Fri 22

Sat 23

Sun 24

now

Remote Control

Mon 18

Tue 19

Wed 20

Thu 21

Fri 22

Sat 23

Sun 24

now

AI Expert Assist

Mon 18

Tue 19

Wed 20

Thu 21

Fri 22

Sat 23

Sun 24

now

Recording Service

Mon 18

Tue 19

Wed 20

Thu 21

Fri 22

Sat 23

Sun 24

now

BYOC - Premises

Mon 18

Tue 19

Wed 20

Thu 21

Fri 22

Sat 23

Sun 24

now

Cobrowse

Mon 18

Tue 19

Wed 20

Thu 21

Fri 22

Sat 23

Sun 24

now

Zoom Developer Platform

Mon 18

Tue 19

Wed 20

Thu 21

Fri 22

Sat 23

Sun 24

now

Web SDK

Mon 18

Tue 19

Wed 20

Thu 21

Fri 22

Sat 23

Sun 24

now

REST API

Mon 18

Tue 19

Wed 20

Thu 21

Fri 22

Sat 23

Sun 24

now

Marketplace

Mon 18

Tue 19

Wed 20

Thu 21

Fri 22

Sat 23

Sun 24

now

Webhooks

Mon 18

Tue 19

Wed 20

Thu 21

Fri 22

Sat 23

Sun 24

now

Developer Documentation Website

Mon 18

Tue 19

Wed 20

Thu 21

Fri 22

Sat 23

Sun 24

now

Intermitent Issue with Zoom Developers Document Web Page

Started 21 Aug 2025 21:48:50 (4 days ago), resolved 22 Aug 2025 02:15:07 (4 days ago)

Minor Incident

Resolved

Developer Documentation Website

We are investigating an intermittent issue with Zoom Developers Document Web Page. We will provide updates as they become available.

See all updates

Zoom Video SDK

Mon 18

Tue 19

Wed 20

Thu 21

Fri 22

Sat 23

Sun 24

now

Cloud Recording

Mon 18

Tue 19

Wed 20

Thu 21

Fri 22

Sat 23

Sun 24

now

Dashboard

Mon 18

Tue 19

Wed 20

Thu 21

Fri 22

Sat 23

Sun 24

now

Calling Out

Mon 18

Tue 19

Wed 20

Thu 21

Fri 22

Sat 23

Sun 24

now

Zoom Docs

Mon 18

Tue 19

Wed 20

Thu 21

Fri 22

Sat 23

Sun 24

now

A subset of users may experience delays or failures with AI Companion meeting summary, Team Chat and Zoom Docs compose

Started 18 Aug 2025 21:45:51 (7 days ago), resolved 18 Aug 2025 22:35:16 (7 days ago)

Minor Incident

Resolved

Zoom AIC

Zoom Docs

Zoom AIC

We are investigating issues with AI Companion affecting meeting summaries, Team Chat and Zoom Docs compose. We will provide more updates as we receive them.

See all updates

Zoom Events

Mon 18

Tue 19

Wed 20

Thu 21

Fri 22

Sat 23

Sun 24

now

Issue with Zoom Services

Started 21 Aug 2025 18:18:14 (4 days ago), resolved 21 Aug 2025 20:05:18 (4 days ago)

Minor Incident

Resolved

Zoom Meetings

Zoom Dashboard & Reporting

Zoom Rooms

Web Portal (Admin/Users/Provisioning/Dashboard & Reporting)

Calendar

More...

We have identified service degradation with multiple Zoom services degradation and are working on a mitigation plan. We will continue to provide updates as we have them.

See all updates

Zoom Mail

Mon 18

Tue 19

Wed 20

Thu 21

Fri 22

Sat 23

Sun 24

now

Calendar

Mon 18

Tue 19

Wed 20

Thu 21

Fri 22

Sat 23

Sun 24

now

Issue with Zoom Services

Started 21 Aug 2025 18:18:14 (4 days ago), resolved 21 Aug 2025 20:05:18 (4 days ago)

Minor Incident

Resolved

Zoom Meetings

Zoom Dashboard & Reporting

Zoom Rooms

Web Portal (Admin/Users/Provisioning/Dashboard & Reporting)

Calendar

More...

We have identified service degradation with multiple Zoom services degradation and are working on a mitigation plan. We will continue to provide updates as we have them.

See all updates

Mail

Mon 18

Tue 19

Wed 20

Thu 21

Fri 22

Sat 23

Sun 24

now

Issue with Zoom Services

Started 21 Aug 2025 18:18:14 (4 days ago), resolved 21 Aug 2025 20:05:18 (4 days ago)

Minor Incident

Resolved

Zoom Meetings

Zoom Dashboard & Reporting

Zoom Rooms

Web Portal (Admin/Users/Provisioning/Dashboard & Reporting)

Calendar

More...

We have identified service degradation with multiple Zoom services degradation and are working on a mitigation plan. We will continue to provide updates as we have them.

See all updates

Issue with Web Mail

Started 22 Aug 2025 00:47:00 (4 days ago), resolved 22 Aug 2025 05:39:20 (4 days ago)

Minor Incident

Resolved

Mail

We are investigating an issue where a subset of users may experience web mail not being delivered. We will provide updates as they become available.

See all updates

Zoom Scheduler

Mon 18

Tue 19

Wed 20

Thu 21

Fri 22

Sat 23

Sun 24

now

Zoom AIC

Mon 18

Tue 19

Wed 20

Thu 21

Fri 22

Sat 23

Sun 24

now

Zoom Meetings

Mon 18

Tue 19

Wed 20

Thu 21

Fri 22

Sat 23

Sun 24

now

Zoom Meetings

Mon 18

Tue 19

Wed 20

Thu 21

Fri 22

Sat 23

Sun 24

now

Issue with Zoom Services

Started 21 Aug 2025 18:18:14 (4 days ago), resolved 21 Aug 2025 20:05:18 (4 days ago)

Minor Incident

Resolved

Zoom Meetings

Zoom Dashboard & Reporting

Zoom Rooms

Web Portal (Admin/Users/Provisioning/Dashboard & Reporting)

Calendar

More...

We have identified service degradation with multiple Zoom services degradation and are working on a mitigation plan. We will continue to provide updates as we have them.

See all updates

Issues for a subset of users in China

Started 19 Aug 2025 18:09:43 (6 days ago), resolved 19 Aug 2025 18:35:05 (6 days ago)

Incident without Impact

Resolved

Zoom Meetings

Zoom Dashboard & Reporting

Web Portal

Recording

Between 2025-08-19 16:35 UTC to 2025-08-19 17:47 UTC, a subset of users in China may have experienced issues with multiple Zoom services. The issue has been resolved and we will continue to monitor.

See all updates

A subset of users may experience issues with meetings in Frankfurt region for archiving service

Started 20 Aug 2025 12:58:25 (5 days ago), resolved 20 Aug 2025 14:29:27 (5 days ago)

Minor Incident

Resolved

Zoom Meetings

Archiving

We have detected service degradation where a subset of users may experience issues with Meetings in Frankfurt region for archiving service. Our engineers are currently investigating the impact and root cause. Zoom will provide updates as soon as there is more information to share.

See all updates

In-Meeting Chat/Polling

Mon 18

Tue 19

Wed 20

Thu 21

Fri 22

Sat 23

Sun 24

now

Archiving

Mon 18

Tue 19

Wed 20

Thu 21

Fri 22

Sat 23

Sun 24

now

A subset of users may experience issues with meetings in Frankfurt region for archiving service

Started 20 Aug 2025 12:58:25 (5 days ago), resolved 20 Aug 2025 14:29:27 (5 days ago)

Minor Incident

Resolved

Zoom Meetings

Archiving

We have detected service degradation where a subset of users may experience issues with Meetings in Frankfurt region for archiving service. Our engineers are currently investigating the impact and root cause. Zoom will provide updates as soon as there is more information to share.

See all updates

Live Transcription

Mon 18

Tue 19

Wed 20

Thu 21

Fri 22

Sat 23

Sun 24

now

Closed Captioning

Mon 18

Tue 19

Wed 20

Thu 21

Fri 22

Sat 23

Sun 24

now

Live Streaming

Mon 18

Tue 19

Wed 20

Thu 21

Fri 22

Sat 23

Sun 24

now

Meeting Dial-in/Telephony

Mon 18

Tue 19

Wed 20

Thu 21

Fri 22

Sat 23

Sun 24

now

Zoom Conference Room Connector

Mon 18

Tue 19

Wed 20

Thu 21

Fri 22

Sat 23

Sun 24

now

Recording

Mon 18

Tue 19

Wed 20

Thu 21

Fri 22

Sat 23

Sun 24

now

Cloud Recording Processing Delays

Started 20 Aug 2025 17:22:49 (5 days ago), resolved 20 Aug 2025 20:53:47 (5 days ago)

Minor Incident

Resolved

Recording

We have received reports of cloud recording processing times being delayed. We are currently investigating and will provide updates as we have them.

See all updates

Cloud Recording Processing Delays

Started 21 Aug 2025 15:56:54 (4 days ago), resolved 22 Aug 2025 09:52:10 (3 days ago)

Minor Incident

Resolved

Recording

We have received reports of cloud recording processing times being delayed. We are currently investigating and will provide updates as we have them.

See all updates

Issues for a subset of users in China

Started 19 Aug 2025 18:09:43 (6 days ago), resolved 19 Aug 2025 18:35:05 (6 days ago)

Incident without Impact

Resolved

Zoom Meetings

Zoom Dashboard & Reporting

Web Portal

Recording

Between 2025-08-19 16:35 UTC to 2025-08-19 17:47 UTC, a subset of users in China may have experienced issues with multiple Zoom services. The issue has been resolved and we will continue to monitor.

See all updates

Zoom Meeting Invite

Mon 18

Tue 19

Wed 20

Thu 21

Fri 22

Sat 23

Sun 24

now

SIP Connected Audio (SCA)

Mon 18

Tue 19

Wed 20

Thu 21

Fri 22

Sat 23

Sun 24

now

Zoom for Intune

Mon 18

Tue 19

Wed 20

Thu 21

Fri 22

Sat 23

Sun 24

now

Zoom Whiteboard

Mon 18

Tue 19

Wed 20

Thu 21

Fri 22

Sat 23

Sun 24

now

A subset of users may not receive e-mail notifications for Whiteboard, Notes and Webinar.

Started 18 Aug 2025 16:22:48 (7 days ago), resolved 22 Aug 2025 16:18:46 (3 days ago)

Minor Incident

Resolved

Zoom Notes

Zoom Whiteboard

Zoom Webinars

We have detected a service degradation where a subset of users may not receive e-mail notifications for Whiteboard, Notes and Webinar. Our engineers are currently investigating the impact and root cause. Zoom will provide updates as soon as there is more information to share.

Resolved: This incident has been resolved.

22 Aug 2025 16:18:46 (3 days ago)

Monitoring: We have fixed the issue where a subset of users have may not received e-mail notifications for Whiteboard, Notes and Webinar. We will continue to monitor & provide updates as soon as there is more information to share

22 Aug 2025 16:00:59 (3 days ago)

Investigating: We continue to investigate the issue where a subset of users may not receive e-mail notifications for Whiteboard, Notes and Webinar. Our engineers are currently investigating the impact and root cause. Zoom will provide updates as soon as there is more information to share.

22 Aug 2025 04:22:38 (4 days ago)

Investigating: We continue to investigate the issue where a subset of users may not receive e-mail notifications for Whiteboard, Notes and Webinar. Our engineers are currently investigating the impact and root cause. Zoom will provide updates as soon as there is more information to share.

21 Aug 2025 04:22:35 (5 days ago)

Investigating: We continue to investigate the issue where a subset of users may not receive e-mail notifications for Whiteboard, Notes and Webinar. Our engineers are currently investigating the impact and root cause. Zoom will provide updates as soon as there is more information to share.

20 Aug 2025 04:33:57 (6 days ago)

Investigating: We continue to investigate the issue where a subset of users may not receive e-mail notifications for Whiteboard, Notes and Webinar. Our engineers are currently investigating the impact and root cause. Zoom will provide updates as soon as there is more information to share.

19 Aug 2025 16:22:44 (6 days ago)

Investigating: We continue to investigate the issue where a subset of users may not receive e-mail notifications for Whiteboard, Notes and Webinar. Our engineers are currently investigating the impact and root cause. Zoom will provide updates as soon as there is more information to share.

19 Aug 2025 04:28:42 (7 days ago)

Investigating: We have detected a service degradation where a subset of users may not receive e-mail notifications for Whiteboard, Notes and Webinar. Our engineers are currently investigating the impact and root cause. Zoom will provide updates as soon as there is more information to share.

18 Aug 2025 16:22:48 (7 days ago)

See all updates

Zoom Webinars

Mon 18

Tue 19

Wed 20

Thu 21

Fri 22

Sat 23

Sun 24

now

A subset of users may not receive e-mail notifications for Whiteboard, Notes and Webinar.

Started 18 Aug 2025 16:22:48 (7 days ago), resolved 22 Aug 2025 16:18:46 (3 days ago)

Minor Incident

Resolved

Zoom Notes

Zoom Whiteboard

Zoom Webinars

We have detected a service degradation where a subset of users may not receive e-mail notifications for Whiteboard, Notes and Webinar. Our engineers are currently investigating the impact and root cause. Zoom will provide updates as soon as there is more information to share.

Resolved: This incident has been resolved.

22 Aug 2025 16:18:46 (3 days ago)

Monitoring: We have fixed the issue where a subset of users have may not received e-mail notifications for Whiteboard, Notes and Webinar. We will continue to monitor & provide updates as soon as there is more information to share

22 Aug 2025 16:00:59 (3 days ago)

Investigating: We continue to investigate the issue where a subset of users may not receive e-mail notifications for Whiteboard, Notes and Webinar. Our engineers are currently investigating the impact and root cause. Zoom will provide updates as soon as there is more information to share.

22 Aug 2025 04:22:38 (4 days ago)

Investigating: We continue to investigate the issue where a subset of users may not receive e-mail notifications for Whiteboard, Notes and Webinar. Our engineers are currently investigating the impact and root cause. Zoom will provide updates as soon as there is more information to share.

21 Aug 2025 04:22:35 (5 days ago)

Investigating: We continue to investigate the issue where a subset of users may not receive e-mail notifications for Whiteboard, Notes and Webinar. Our engineers are currently investigating the impact and root cause. Zoom will provide updates as soon as there is more information to share.

20 Aug 2025 04:33:57 (6 days ago)

Investigating: We continue to investigate the issue where a subset of users may not receive e-mail notifications for Whiteboard, Notes and Webinar. Our engineers are currently investigating the impact and root cause. Zoom will provide updates as soon as there is more information to share.

19 Aug 2025 16:22:44 (6 days ago)

Investigating: We continue to investigate the issue where a subset of users may not receive e-mail notifications for Whiteboard, Notes and Webinar. Our engineers are currently investigating the impact and root cause. Zoom will provide updates as soon as there is more information to share.

19 Aug 2025 04:28:42 (7 days ago)

Investigating: We have detected a service degradation where a subset of users may not receive e-mail notifications for Whiteboard, Notes and Webinar. Our engineers are currently investigating the impact and root cause. Zoom will provide updates as soon as there is more information to share.

18 Aug 2025 16:22:48 (7 days ago)

See all updates

Zoom AIC

Mon 18

Tue 19

Wed 20

Thu 21

Fri 22

Sat 23

Sun 24

now

A subset of users may experience delays or failures with AI Companion meeting summary, Team Chat and Zoom Docs compose

Started 18 Aug 2025 21:45:51 (7 days ago), resolved 18 Aug 2025 22:35:16 (7 days ago)

Minor Incident

Resolved

Zoom AIC

Zoom Docs

Zoom AIC

We are investigating issues with AI Companion affecting meeting summaries, Team Chat and Zoom Docs compose. We will provide more updates as we receive them.

See all updates

SMS (Send meeting invite via SMS)

Mon 18

Tue 19

Wed 20

Thu 21

Fri 22

Sat 23

Sun 24

now

Zoom Notes

Mon 18

Tue 19

Wed 20

Thu 21

Fri 22

Sat 23

Sun 24

now

A subset of users may not receive e-mail notifications for Whiteboard, Notes and Webinar.

Started 18 Aug 2025 16:22:48 (7 days ago), resolved 22 Aug 2025 16:18:46 (3 days ago)

Minor Incident

Resolved

Zoom Notes

Zoom Whiteboard

Zoom Webinars

We have detected a service degradation where a subset of users may not receive e-mail notifications for Whiteboard, Notes and Webinar. Our engineers are currently investigating the impact and root cause. Zoom will provide updates as soon as there is more information to share.

Resolved: This incident has been resolved.

22 Aug 2025 16:18:46 (3 days ago)

Monitoring: We have fixed the issue where a subset of users have may not received e-mail notifications for Whiteboard, Notes and Webinar. We will continue to monitor & provide updates as soon as there is more information to share

22 Aug 2025 16:00:59 (3 days ago)

Investigating: We continue to investigate the issue where a subset of users may not receive e-mail notifications for Whiteboard, Notes and Webinar. Our engineers are currently investigating the impact and root cause. Zoom will provide updates as soon as there is more information to share.

22 Aug 2025 04:22:38 (4 days ago)

Investigating: We continue to investigate the issue where a subset of users may not receive e-mail notifications for Whiteboard, Notes and Webinar. Our engineers are currently investigating the impact and root cause. Zoom will provide updates as soon as there is more information to share.

21 Aug 2025 04:22:35 (5 days ago)

Investigating: We continue to investigate the issue where a subset of users may not receive e-mail notifications for Whiteboard, Notes and Webinar. Our engineers are currently investigating the impact and root cause. Zoom will provide updates as soon as there is more information to share.

20 Aug 2025 04:33:57 (6 days ago)

Investigating: We continue to investigate the issue where a subset of users may not receive e-mail notifications for Whiteboard, Notes and Webinar. Our engineers are currently investigating the impact and root cause. Zoom will provide updates as soon as there is more information to share.

19 Aug 2025 16:22:44 (6 days ago)

Investigating: We continue to investigate the issue where a subset of users may not receive e-mail notifications for Whiteboard, Notes and Webinar. Our engineers are currently investigating the impact and root cause. Zoom will provide updates as soon as there is more information to share.

19 Aug 2025 04:28:42 (7 days ago)

Investigating: We have detected a service degradation where a subset of users may not receive e-mail notifications for Whiteboard, Notes and Webinar. Our engineers are currently investigating the impact and root cause. Zoom will provide updates as soon as there is more information to share.

18 Aug 2025 16:22:48 (7 days ago)

See all updates

Zoom Phone - Global

Mon 18

Tue 19

Wed 20

Thu 21

Fri 22

Sat 23

Sun 24

now

Web Portal (Admin/Users/Provisioning/Dashboard & Reporting)

Mon 18

Tue 19

Wed 20

Thu 21

Fri 22

Sat 23

Sun 24

now

Issue with Zoom Services

Started 21 Aug 2025 18:18:14 (4 days ago), resolved 21 Aug 2025 20:05:18 (4 days ago)

Minor Incident

Resolved

Zoom Meetings

Zoom Dashboard & Reporting

Zoom Rooms

Web Portal (Admin/Users/Provisioning/Dashboard & Reporting)

Calendar

More...

We have identified service degradation with multiple Zoom services degradation and are working on a mitigation plan. We will continue to provide updates as we have them.

See all updates

Third Party Contact Center Integration (Five9/Twilio/Talkdesk/inContact/Genesys)

Mon 18

Tue 19

Wed 20

Thu 21

Fri 22

Sat 23

Sun 24

now

Issue with Zoom Services

Started 21 Aug 2025 18:18:14 (4 days ago), resolved 21 Aug 2025 20:05:18 (4 days ago)

Minor Incident

Resolved

Zoom Meetings

Zoom Dashboard & Reporting

Zoom Rooms

Web Portal (Admin/Users/Provisioning/Dashboard & Reporting)

Calendar

More...

We have identified service degradation with multiple Zoom services degradation and are working on a mitigation plan. We will continue to provide updates as we have them.

See all updates

Integration (API/Webhook)

Mon 18

Tue 19

Wed 20

Thu 21

Fri 22

Sat 23

Sun 24

now

Issue with Zoom Services

Started 21 Aug 2025 18:18:14 (4 days ago), resolved 21 Aug 2025 20:05:18 (4 days ago)

Minor Incident

Resolved

Zoom Meetings

Zoom Dashboard & Reporting

Zoom Rooms

Web Portal (Admin/Users/Provisioning/Dashboard & Reporting)

Calendar

More...

We have identified service degradation with multiple Zoom services degradation and are working on a mitigation plan. We will continue to provide updates as we have them.

See all updates

Cisco Rooms registered to Zoom Phone

Mon 18

Tue 19

Wed 20

Thu 21

Fri 22

Sat 23

Sun 24

now

Issue with Zoom Services

Started 21 Aug 2025 18:18:14 (4 days ago), resolved 21 Aug 2025 20:05:18 (4 days ago)

Minor Incident

Resolved

Zoom Meetings

Zoom Dashboard & Reporting

Zoom Rooms

Web Portal (Admin/Users/Provisioning/Dashboard & Reporting)

Calendar

More...

We have identified service degradation with multiple Zoom services degradation and are working on a mitigation plan. We will continue to provide updates as we have them.

See all updates

Polycom Rooms registered to Zoom Phone

Mon 18

Tue 19

Wed 20

Thu 21

Fri 22

Sat 23

Sun 24

now

Issue with Zoom Services

Started 21 Aug 2025 18:18:14 (4 days ago), resolved 21 Aug 2025 20:05:18 (4 days ago)

Minor Incident

Resolved

Zoom Meetings

Zoom Dashboard & Reporting

Zoom Rooms

Web Portal (Admin/Users/Provisioning/Dashboard & Reporting)

Calendar

More...

We have identified service degradation with multiple Zoom services degradation and are working on a mitigation plan. We will continue to provide updates as we have them.

See all updates

Calling (Inbound/Outbound)

Mon 18

Tue 19

Wed 20

Thu 21

Fri 22

Sat 23

Sun 24

now

Issue with Zoom Services

Started 21 Aug 2025 18:18:14 (4 days ago), resolved 21 Aug 2025 20:05:18 (4 days ago)

Minor Incident

Resolved

Zoom Meetings

Zoom Dashboard & Reporting

Zoom Rooms

Web Portal (Admin/Users/Provisioning/Dashboard & Reporting)

Calendar

More...

We have identified service degradation with multiple Zoom services degradation and are working on a mitigation plan. We will continue to provide updates as we have them.

See all updates

Zoom Phone Node Service

Mon 18

Tue 19

Wed 20

Thu 21

Fri 22

Sat 23

Sun 24

now

Issue with Zoom Services

Started 21 Aug 2025 18:18:14 (4 days ago), resolved 21 Aug 2025 20:05:18 (4 days ago)

Minor Incident

Resolved

Zoom Meetings

Zoom Dashboard & Reporting

Zoom Rooms

Web Portal (Admin/Users/Provisioning/Dashboard & Reporting)

Calendar

More...

We have identified service degradation with multiple Zoom services degradation and are working on a mitigation plan. We will continue to provide updates as we have them.

See all updates

SMS

Mon 18

Tue 19

Wed 20

Thu 21

Fri 22

Sat 23

Sun 24

now

Issue with Zoom Services

Started 21 Aug 2025 18:18:14 (4 days ago), resolved 21 Aug 2025 20:05:18 (4 days ago)

Minor Incident

Resolved

Zoom Meetings

Zoom Dashboard & Reporting

Zoom Rooms

Web Portal (Admin/Users/Provisioning/Dashboard & Reporting)

Calendar

More...

We have identified service degradation with multiple Zoom services degradation and are working on a mitigation plan. We will continue to provide updates as we have them.

See all updates

Zoom AIC

Mon 18

Tue 19

Wed 20

Thu 21

Fri 22

Sat 23

Sun 24

now

Issue with Zoom Services

Started 21 Aug 2025 18:18:14 (4 days ago), resolved 21 Aug 2025 20:05:18 (4 days ago)

Minor Incident

Resolved

Zoom Meetings

Zoom Dashboard & Reporting

Zoom Rooms

Web Portal (Admin/Users/Provisioning/Dashboard & Reporting)

Calendar

More...

We have identified service degradation with multiple Zoom services degradation and are working on a mitigation plan. We will continue to provide updates as we have them.

See all updates

PSTN

Mon 18

Tue 19

Wed 20

Thu 21

Fri 22

Sat 23

Sun 24

now

Issue with Zoom Services

Started 21 Aug 2025 18:18:14 (4 days ago), resolved 21 Aug 2025 20:05:18 (4 days ago)

Minor Incident

Resolved

Zoom Meetings

Zoom Dashboard & Reporting

Zoom Rooms

Web Portal (Admin/Users/Provisioning/Dashboard & Reporting)

Calendar

More...

We have identified service degradation with multiple Zoom services degradation and are working on a mitigation plan. We will continue to provide updates as we have them.

See all updates

Voicemail/Recording/Call Log

Mon 18

Tue 19

Wed 20

Thu 21

Fri 22

Sat 23

Sun 24

now

Issue with Zoom Services

Started 21 Aug 2025 18:18:14 (4 days ago), resolved 21 Aug 2025 20:05:18 (4 days ago)

Minor Incident

Resolved

Zoom Meetings

Zoom Dashboard & Reporting

Zoom Rooms

Web Portal (Admin/Users/Provisioning/Dashboard & Reporting)

Calendar

More...

We have identified service degradation with multiple Zoom services degradation and are working on a mitigation plan. We will continue to provide updates as we have them.

See all updates

Zoom Phone

Mon 18

Tue 19

Wed 20

Thu 21

Fri 22

Sat 23

Sun 24

now

Issue with Zoom Services

Started 21 Aug 2025 18:18:14 (4 days ago), resolved 21 Aug 2025 20:05:18 (4 days ago)

Minor Incident

Resolved

Zoom Meetings

Zoom Dashboard & Reporting

Zoom Rooms

Web Portal (Admin/Users/Provisioning/Dashboard & Reporting)

Calendar

More...

We have identified service degradation with multiple Zoom services degradation and are working on a mitigation plan. We will continue to provide updates as we have them.

See all updates

Devices (Softphones/Deskphones)

Mon 18

Tue 19

Wed 20

Thu 21

Fri 22

Sat 23

Sun 24

now

Issue with Zoom Services

Started 21 Aug 2025 18:18:14 (4 days ago), resolved 21 Aug 2025 20:05:18 (4 days ago)

Minor Incident

Resolved

Zoom Meetings

Zoom Dashboard & Reporting

Zoom Rooms

Web Portal (Admin/Users/Provisioning/Dashboard & Reporting)

Calendar

More...

We have identified service degradation with multiple Zoom services degradation and are working on a mitigation plan. We will continue to provide updates as we have them.

See all updates

Zoom Phone - APAC

Mon 18

Tue 19

Wed 20

Thu 21

Fri 22

Sat 23

Sun 24

now

Zoom Phone

Mon 18

Tue 19

Wed 20

Thu 21

Fri 22

Sat 23

Sun 24

now

Calling (Inbound/Outbound)

Mon 18

Tue 19

Wed 20

Thu 21

Fri 22

Sat 23

Sun 24

now

Devices (Softphones/Deskphones)

Mon 18

Tue 19

Wed 20

Thu 21

Fri 22

Sat 23

Sun 24

now

BYOC - Premises

Mon 18

Tue 19

Wed 20

Thu 21

Fri 22

Sat 23

Sun 24

now

Provider Exchange

Mon 18

Tue 19

Wed 20

Thu 21

Fri 22

Sat 23

Sun 24

now

Emergency Calling

Mon 18

Tue 19

Wed 20

Thu 21

Fri 22

Sat 23

Sun 24

now

Recording Service

Mon 18

Tue 19

Wed 20

Thu 21

Fri 22

Sat 23

Sun 24

now

Zoom Phone - AUSTRALIA

Mon 18

Tue 19

Wed 20

Thu 21

Fri 22

Sat 23

Sun 24

now

Zoom Phone

Mon 18

Tue 19

Wed 20

Thu 21

Fri 22

Sat 23

Sun 24

now

Calling (Inbound/Outbound)

Mon 18

Tue 19

Wed 20

Thu 21

Fri 22

Sat 23

Sun 24

now

Devices (Softphones/Deskphones)

Mon 18

Tue 19

Wed 20

Thu 21

Fri 22

Sat 23

Sun 24

now

BYOC - Premises

Mon 18

Tue 19

Wed 20

Thu 21

Fri 22

Sat 23

Sun 24

now

Provider Exchange

Mon 18

Tue 19

Wed 20

Thu 21

Fri 22

Sat 23

Sun 24

now

Emergency Calling

Mon 18

Tue 19

Wed 20

Thu 21

Fri 22

Sat 23

Sun 24

now

Recording Service

Mon 18

Tue 19

Wed 20

Thu 21

Fri 22

Sat 23

Sun 24

now

SMS/MMS (Inbound/Outbound)

Mon 18

Tue 19

Wed 20

Thu 21

Fri 22

Sat 23

Sun 24

now

Zoom Phone - EMEA

Mon 18

Tue 19

Wed 20

Thu 21

Fri 22

Sat 23

Sun 24

now

Zoom Phone

Mon 18

Tue 19

Wed 20

Thu 21

Fri 22

Sat 23

Sun 24

now

A subset of users may experience issues with our underlying carrier in Europe.

Started 14 Aug 2025 15:32:49 (11 days ago), still ongoing

Minor Incident

Identified

Zoom Phone

Zoom Contact Center

A subset of users(ZP/ZCC) may experience issues with delays in acquiring or porting telephone numbers, and updating associated address information in EU Region. We are actively working with our carrier partner to resolve the issue. We will share the updates as soon as we have them.

Identified: Our underlying carrier continues working to resolve the issue. We will provide updates as they become available.

25 Aug 2025 08:43:19 (10 hours ago)

Identified: Our underlying carrier continues working to resolve the issue. We will provide updates as they become available.

24 Aug 2025 08:43:10 (1 day ago)

Identified: Our underlying carrier continues working to resolve the issue. We will provide updates as they become available.

23 Aug 2025 08:43:13 (2 days ago)

Identified: Our underlying carrier continues working to resolve the issue. We will provide updates as they become available.

22 Aug 2025 19:47:17 (3 days ago)

Identified: Our underlying carrier continues working to resolve the issue. We will provide updates as they become available.

22 Aug 2025 07:48:56 (3 days ago)

Identified: Our underlying carrier continues working to resolve the issue. We will provide updates as they become available.

21 Aug 2025 20:08:22 (4 days ago)

Identified: Our underlying carrier continues working to resolve the issue. We will provide updates as they become available.

21 Aug 2025 07:44:07 (4 days ago)

Identified: Our underlying carrier continues working to resolve the issue. We will provide updates as they become available.

20 Aug 2025 20:01:03 (5 days ago)

Identified: Our underlying carrier continues working to resolve the issue. We will provide updates as they become available.

20 Aug 2025 07:54:02 (5 days ago)

Identified: Our underlying carrier continues working to resolve the issue. We will provide updates as they become available.

19 Aug 2025 19:51:49 (6 days ago)

Identified: Our underlying carrier continues working to resolve the issue. We will provide updates as they become available.

19 Aug 2025 07:44:11 (6 days ago)

Identified: Our underlying carrier continues working to resolve the issue. We will provide updates as they become available.

18 Aug 2025 19:44:26 (7 days ago)

Identified: Our underlying carrier continues working to resolve the issue. We will provide updates as they become available.

18 Aug 2025 07:30:05 (7 days ago)

Identified: Our underlying carrier continues working to resolve the issue. We will provide updates as they become available.

17 Aug 2025 19:31:09 (8 days ago)

Identified: Our underlying carrier continues working to resolve the issue. We will provide updates as they become available.

17 Aug 2025 07:53:00 (8 days ago)

Identified: Our underlying carrier continues working to resolve the issue. We will provide updates as they become available.

16 Aug 2025 19:30:23 (9 days ago)

Identified: Our underlying carrier continues working to resolve the issue. We will provide updates as they become available.

16 Aug 2025 07:03:00 (9 days ago)

Identified: Our underlying carrier continues working to resolve the issue. We will provide updates as they become available.

15 Aug 2025 18:58:01 (10 days ago)

Identified: Our underlying carrier continues working to resolve the issue. We will provide updates as they become available.

15 Aug 2025 11:54:23 (10 days ago)

Identified: Our underlying carrier continues working to resolve the issue. We will provide updates as they become available.

15 Aug 2025 05:43:10 (11 days ago)

Identified: Our underlying carrier continues working to resolve the issue. We will provide updates as they become available.

14 Aug 2025 23:43:18 (11 days ago)

Identified: Our underlying carrier has identified the issue and is working to restore the API service. We will provide updates as they become available.

14 Aug 2025 17:31:33 (11 days ago)

Investigating: A subset of users(ZP/ZCC) may experience issues with delays in acquiring or porting telephone numbers, and updating associated address information in EU Region. We are actively working with our carrier partner to resolve the issue. We will share the updates as soon as we have them.

14 Aug 2025 15:32:49 (11 days ago)

See all updates

Calling (Inbound/Outbound)

Mon 18

Tue 19

Wed 20

Thu 21

Fri 22

Sat 23

Sun 24

now

Devices (Softphones/Deskphones)

Mon 18

Tue 19

Wed 20

Thu 21

Fri 22

Sat 23

Sun 24

now

BYOC - Premises

Mon 18

Tue 19

Wed 20

Thu 21

Fri 22

Sat 23

Sun 24

now

Provider Exchange

Mon 18

Tue 19

Wed 20

Thu 21

Fri 22

Sat 23

Sun 24

now

Emergency Calling

Mon 18

Tue 19

Wed 20

Thu 21

Fri 22

Sat 23

Sun 24

now

Recording Service

Mon 18

Tue 19

Wed 20

Thu 21

Fri 22

Sat 23

Sun 24

now

SMS/MMS (Inbound/Outbound)

Mon 18

Tue 19

Wed 20

Thu 21

Fri 22

Sat 23

Sun 24

now

Zoom Phone - HONG KONG/CHINA

Mon 18

Tue 19

Wed 20

Thu 21

Fri 22

Sat 23

Sun 24

now

Zoom Phone

Mon 18

Tue 19

Wed 20

Thu 21

Fri 22

Sat 23

Sun 24

now

Calling (Inbound/Outbound)

Mon 18

Tue 19

Wed 20

Thu 21

Fri 22

Sat 23

Sun 24

now

Devices (Softphones/Deskphones)

Mon 18

Tue 19

Wed 20

Thu 21

Fri 22

Sat 23

Sun 24

now

BYOC - Premises

Mon 18

Tue 19

Wed 20

Thu 21

Fri 22

Sat 23

Sun 24

now

Provider Exchange

Mon 18

Tue 19

Wed 20

Thu 21

Fri 22

Sat 23

Sun 24

now

Emergency Calling

Mon 18

Tue 19

Wed 20

Thu 21

Fri 22

Sat 23

Sun 24

now

Recording Service

Mon 18

Tue 19

Wed 20

Thu 21

Fri 22

Sat 23

Sun 24

now

Zoom Phone - JAPAN

Mon 18

Tue 19

Wed 20

Thu 21

Fri 22

Sat 23

Sun 24

now

Zoom Phone

Mon 18

Tue 19

Wed 20

Thu 21

Fri 22

Sat 23

Sun 24

now

Calling (Inbound/Outbound)

Mon 18

Tue 19

Wed 20

Thu 21

Fri 22

Sat 23

Sun 24

now

Devices (Softphones/Deskphones)

Mon 18

Tue 19

Wed 20

Thu 21

Fri 22

Sat 23

Sun 24

now

BYOC - Premises

Mon 18

Tue 19

Wed 20

Thu 21

Fri 22

Sat 23

Sun 24

now

Provider Exchange

Mon 18

Tue 19

Wed 20

Thu 21

Fri 22

Sat 23

Sun 24

now

Emergency Calling

Mon 18

Tue 19

Wed 20

Thu 21

Fri 22

Sat 23

Sun 24

now

Recording Service

Mon 18

Tue 19

Wed 20

Thu 21

Fri 22

Sat 23

Sun 24

now

Zoom Phone - LATIN AMERICA

Mon 18

Tue 19

Wed 20

Thu 21

Fri 22

Sat 23

Sun 24

now

Zoom Phone

Mon 18

Tue 19

Wed 20

Thu 21

Fri 22

Sat 23

Sun 24

now

Zoom Phone inbound calls may be failing in Argentina

Started 21 Aug 2025 17:31:19 (4 days ago), resolved 21 Aug 2025 19:55:22 (4 days ago)

Minor Incident

Resolved

Zoom Phone

Calling (Inbound/Outbound)

We are investigating an issue with inbound calling in Argentina affecting Zoom Phone. We are working with the underlying carrier to resolve this and will update as new information becomes available.

See all updates

Calling (Inbound/Outbound)

Mon 18

Tue 19

Wed 20

Thu 21

Fri 22

Sat 23

Sun 24

now

Zoom Phone inbound calls may be failing in Argentina

Started 21 Aug 2025 17:31:19 (4 days ago), resolved 21 Aug 2025 19:55:22 (4 days ago)

Minor Incident

Resolved

Zoom Phone

Calling (Inbound/Outbound)

We are investigating an issue with inbound calling in Argentina affecting Zoom Phone. We are working with the underlying carrier to resolve this and will update as new information becomes available.

See all updates

Devices (Softphones/Deskphones)

Mon 18

Tue 19

Wed 20

Thu 21

Fri 22

Sat 23

Sun 24

now

BYOC - Premises

Mon 18

Tue 19

Wed 20

Thu 21

Fri 22

Sat 23

Sun 24

now

Provider Exchange

Mon 18

Tue 19

Wed 20

Thu 21

Fri 22

Sat 23

Sun 24

now

Emergency Calling

Mon 18

Tue 19

Wed 20

Thu 21

Fri 22

Sat 23

Sun 24

now

Recording Service

Mon 18

Tue 19

Wed 20

Thu 21

Fri 22

Sat 23

Sun 24

now

Zoom Phone - NORTH AMERICA

Mon 18

Tue 19

Wed 20

Thu 21

Fri 22

Sat 23

Sun 24

now

Zoom Phone

Mon 18

Tue 19

Wed 20

Thu 21

Fri 22

Sat 23

Sun 24

now

Calling (Inbound/Outbound)

Mon 18

Tue 19

Wed 20

Thu 21

Fri 22

Sat 23

Sun 24

now

SMS/MMS (Inbound/Outbound)

Mon 18

Tue 19

Wed 20

Thu 21

Fri 22

Sat 23

Sun 24

now

Devices (Softphones/Deskphones)

Mon 18

Tue 19

Wed 20

Thu 21

Fri 22

Sat 23

Sun 24

now

BYOC - Premises

Mon 18

Tue 19

Wed 20

Thu 21

Fri 22

Sat 23

Sun 24

now

Provider Exchange

Mon 18

Tue 19

Wed 20

Thu 21

Fri 22

Sat 23

Sun 24

now

Emergency Calling

Mon 18

Tue 19

Wed 20

Thu 21

Fri 22

Sat 23

Sun 24

now

Recording Service

Mon 18

Tue 19

Wed 20

Thu 21

Fri 22

Sat 23

Sun 24

now

Zoom Revenue Accelerator

Mon 18

Tue 19

Wed 20

Thu 21

Fri 22

Sat 23

Sun 24

now

Zoom Revenue Accelerator

Mon 18

Tue 19

Wed 20

Thu 21

Fri 22

Sat 23

Sun 24

now

Deals

Mon 18

Tue 19

Wed 20

Thu 21

Fri 22

Sat 23

Sun 24

now

Email Notifications

Mon 18

Tue 19

Wed 20

Thu 21

Fri 22

Sat 23

Sun 24

now

Conversation Analytics

Mon 18

Tue 19

Wed 20

Thu 21

Fri 22

Sat 23

Sun 24

now

Recordings

Mon 18

Tue 19

Wed 20

Thu 21

Fri 22

Sat 23

Sun 24

now

Zoom Rooms

Mon 18

Tue 19

Wed 20

Thu 21

Fri 22

Sat 23

Sun 24

now

Zoom Rooms

Mon 18

Tue 19

Wed 20

Thu 21

Fri 22

Sat 23

Sun 24

now

Issue with Zoom Services

Started 21 Aug 2025 18:18:14 (4 days ago), resolved 21 Aug 2025 20:05:18 (4 days ago)

Minor Incident

Resolved

Zoom Meetings

Zoom Dashboard & Reporting

Zoom Rooms

Web Portal (Admin/Users/Provisioning/Dashboard & Reporting)

Calendar

More...

We have identified service degradation with multiple Zoom services degradation and are working on a mitigation plan. We will continue to provide updates as we have them.

See all updates

Zoom Rooms Digital Signage

Mon 18

Tue 19

Wed 20

Thu 21

Fri 22

Sat 23

Sun 24

now

Zoom Workspace Reservation

Mon 18

Tue 19

Wed 20

Thu 21

Fri 22

Sat 23

Sun 24

now

Zoom Visitor Management

Mon 18

Tue 19

Wed 20

Thu 21

Fri 22

Sat 23

Sun 24

now

Zoom Subscriptions

Mon 18

Tue 19

Wed 20

Thu 21

Fri 22

Sat 23

Sun 24

now

Zoom Support

Mon 18

Tue 19

Wed 20

Thu 21

Fri 22

Sat 23

Sun 24

now

Knowledge Base

Mon 18

Tue 19

Wed 20

Thu 21

Fri 22

Sat 23

Sun 24

now

Chatbot

Mon 18

Tue 19

Wed 20

Thu 21

Fri 22

Sat 23

Sun 24

now

Ticketing

Mon 18

Tue 19

Wed 20

Thu 21

Fri 22

Sat 23

Sun 24

now

Phone Support

Mon 18

Tue 19

Wed 20

Thu 21

Fri 22

Sat 23

Sun 24

now

Zoom Virtual Agent

Mon 18

Tue 19

Wed 20

Thu 21

Fri 22

Sat 23

Sun 24

now

Issue with Create Clips using AI Companion and Zoom Virtual Agent calls.

Started 21 Aug 2025 06:45:00 (5 days ago), resolved 21 Aug 2025 06:56:37 (4 days ago)

Incident without Impact

Resolved

Zoom Clips

Zoom Virtual Agent

On August 21, between 5:59 AM UTC and 6:30 AM UTC, our monitoring detected service degradation affecting the "Create Clips using AI Companion" feature and Zoom Virtual Agent calls. We will continue to monitor and provide updates as we have them.

See all updates

Issue with Zoom Services

Started 21 Aug 2025 18:18:14 (4 days ago), resolved 21 Aug 2025 20:05:18 (4 days ago)

Minor Incident

Resolved

Zoom Meetings

Zoom Dashboard & Reporting

Zoom Rooms

Web Portal (Admin/Users/Provisioning/Dashboard & Reporting)

Calendar

More...

We have identified service degradation with multiple Zoom services degradation and are working on a mitigation plan. We will continue to provide updates as we have them.

See all updates

Zoom Website

Mon 18

Tue 19

Wed 20

Thu 21

Fri 22

Sat 23

Sun 24

now

Zoom Dashboard & Reporting

Mon 18

Tue 19

Wed 20

Thu 21

Fri 22

Sat 23

Sun 24

now

Issue with Zoom Services

Started 21 Aug 2025 18:18:14 (4 days ago), resolved 21 Aug 2025 20:05:18 (4 days ago)

Minor Incident

Resolved

Zoom Meetings

Zoom Dashboard & Reporting

Zoom Rooms

Web Portal (Admin/Users/Provisioning/Dashboard & Reporting)

Calendar

More...

We have identified service degradation with multiple Zoom services degradation and are working on a mitigation plan. We will continue to provide updates as we have them.

See all updates

Issues for a subset of users in China

Started 19 Aug 2025 18:09:43 (6 days ago), resolved 19 Aug 2025 18:35:05 (6 days ago)

Incident without Impact

Resolved

Zoom Meetings

Zoom Dashboard & Reporting

Web Portal

Recording

Between 2025-08-19 16:35 UTC to 2025-08-19 17:47 UTC, a subset of users in China may have experienced issues with multiple Zoom services. The issue has been resolved and we will continue to monitor.

See all updates

Download Center & Clients

Mon 18

Tue 19

Wed 20

Thu 21

Fri 22

Sat 23

Sun 24

now

Issue with Zoom Services

Started 21 Aug 2025 18:18:14 (4 days ago), resolved 21 Aug 2025 20:05:18 (4 days ago)

Minor Incident

Resolved

Zoom Meetings

Zoom Dashboard & Reporting

Zoom Rooms

Web Portal (Admin/Users/Provisioning/Dashboard & Reporting)

Calendar

More...

We have identified service degradation with multiple Zoom services degradation and are working on a mitigation plan. We will continue to provide updates as we have them.

See all updates

Web Portal

Mon 18

Tue 19

Wed 20

Thu 21

Fri 22

Sat 23

Sun 24

now

Issue with Zoom Services

Started 21 Aug 2025 18:18:14 (4 days ago), resolved 21 Aug 2025 20:05:18 (4 days ago)

Minor Incident

Resolved

Zoom Meetings

Zoom Dashboard & Reporting

Zoom Rooms

Web Portal (Admin/Users/Provisioning/Dashboard & Reporting)

Calendar

More...

We have identified service degradation with multiple Zoom services degradation and are working on a mitigation plan. We will continue to provide updates as we have them.

See all updates

Issues for a subset of users in China

Started 19 Aug 2025 18:09:43 (6 days ago), resolved 19 Aug 2025 18:35:05 (6 days ago)

Incident without Impact

Resolved

Zoom Meetings

Zoom Dashboard & Reporting

Web Portal

Recording

Between 2025-08-19 16:35 UTC to 2025-08-19 17:47 UTC, a subset of users in China may have experienced issues with multiple Zoom services. The issue has been resolved and we will continue to monitor.

See all updates

Web Client

Mon 18

Tue 19

Wed 20

Thu 21

Fri 22

Sat 23

Sun 24

now

Issue with Zoom Services

Started 21 Aug 2025 18:18:14 (4 days ago), resolved 21 Aug 2025 20:05:18 (4 days ago)

Minor Incident

Resolved

Zoom Meetings

Zoom Dashboard & Reporting

Zoom Rooms

Web Portal (Admin/Users/Provisioning/Dashboard & Reporting)

Calendar

More...

We have identified service degradation with multiple Zoom services degradation and are working on a mitigation plan. We will continue to provide updates as we have them.

See all updates

Zoom Rooms

Mon 18

Tue 19

Wed 20

Thu 21

Fri 22

Sat 23

Sun 24

now

Issue with Zoom Services

Started 21 Aug 2025 18:18:14 (4 days ago), resolved 21 Aug 2025 20:05:18 (4 days ago)

Minor Incident

Resolved

Zoom Meetings

Zoom Dashboard & Reporting

Zoom Rooms

Web Portal (Admin/Users/Provisioning/Dashboard & Reporting)

Calendar

More...

We have identified service degradation with multiple Zoom services degradation and are working on a mitigation plan. We will continue to provide updates as we have them.

See all updates

Integrations/Calendar/Plug-In/Add-In

Mon 18

Tue 19

Wed 20

Thu 21

Fri 22

Sat 23

Sun 24

now

Issue with Zoom Services

Started 21 Aug 2025 18:18:14 (4 days ago), resolved 21 Aug 2025 20:05:18 (4 days ago)

Minor Incident

Resolved

Zoom Meetings

Zoom Dashboard & Reporting

Zoom Rooms

Web Portal (Admin/Users/Provisioning/Dashboard & Reporting)

Calendar

More...

We have identified service degradation with multiple Zoom services degradation and are working on a mitigation plan. We will continue to provide updates as we have them.

See all updates

Zoom Learning Center

Mon 18

Tue 19

Wed 20

Thu 21

Fri 22

Sat 23

Sun 24

now

Issue with Zoom Services

Started 21 Aug 2025 18:18:14 (4 days ago), resolved 21 Aug 2025 20:05:18 (4 days ago)

Minor Incident

Resolved

Zoom Meetings

Zoom Dashboard & Reporting

Zoom Rooms

Web Portal (Admin/Users/Provisioning/Dashboard & Reporting)

Calendar

More...

We have identified service degradation with multiple Zoom services degradation and are working on a mitigation plan. We will continue to provide updates as we have them.

See all updates

Zoom Workforce Management

Mon 18

Tue 19

Wed 20

Thu 21

Fri 22

Sat 23

Sun 24

now

Zoom Survey

Mon 18

Tue 19

Wed 20

Thu 21

Fri 22

Sat 23

Sun 24

now

Zoom Clinical Notes

Mon 18

Tue 19

Wed 20

Thu 21

Fri 22

Sat 23

Sun 24

now

Zoom Status

Real-time updates of Zoom issues and outages

Zoom status is Partially Degraded Service

Zoom AIC

Zoom Clips

Zoom Contact Center

Zoom CX - EMEA

Zoom Contact Center

Developer Documentation Website

Zoom Docs

Active Incidents

Recently Resolved Incidents

Zoom Outage Survival Guide

Zoom Components

Zoom

Zoom Blog

Zoom Chat

Zoom Chat

Chat Messaging: Peer To Peer Messaging, History, Channels, Push Notifications

User Profiles and Presence

File Transfers: File, Video, Pictures, Voice

Archive Message: Archiving IM message with Third-parties and Email Notifications

Search

Zoom AIC

Profile Card

Zoom Clips

Zoom Community

Zoom CX - Global

Zoom Contact Center

Web Portal (Admin/Users/Provisioning)

Desktop Client (Supervisors/Agents)

Web Client (Supervisors/Agents)

3rd Party Integration Clients (e.g. Salesforce, ServiceNow, Zendesk, Meta)

Reporting Service

Developer Platform (APIs/Webhooks)

Developer Platform (SDKs)

Zoom Workforce Management

SMS

PSTN

Provider Exchange (PEX)

BYOC

Zoom AIC

Zoom CX - APAC

Zoom Contact Center

Voice (Inbound/Outbound)

Video (Inbound/Outbound)

Chat (Inbound/Outbound)

3rd Party Messaging/Social (Inbound/Outbound)

Email (Inbound/Outbound)

Outbound Dialers

Remote Control

AI Expert Assist

Recording Service

Voicemail

Zoom CX - AUSTRALIA

Zoom Contact Center

Voice (Inbound/Outbound)

Video (Inbound/Outbound)

Chat (Inbound/Outbound)

3rd Party Messaging/Social (Inbound/Outbound)

Email (Inbound/Outbound)

Outbound Dialers

Remote Control

AI Expert Assist

Recording Service

BYOC - Premises

Zoom CX - EMEA

Zoom Contact Center

Voice (Inbound/Outbound)

Video (Inbound/Outbound)

Chat (Inbound/Outbound)

3rd Party Messaging/Social (Inbound/Outbound)

Email (Inbound/Outbound)

Outbound Dialers

Remote Control

AI Expert Assist

Recording Service

BYOC - Premises

Cobrowse

Zoom CX - JAPAN