Zoom Status
Real-time updates of Zoom issues and outages
Zoom status is Operational
3rd Party Integration Clients (e.g. Salesforce, ServiceNow, Zendesk, Meta)
Voice (Inbound/Outbound)
Zoom Contact Center
Voice (Inbound/Outbound)
Zoom Whiteboard
Provider Exchange
SMS/MMS (Inbound/Outbound)
Active Incidents
No active incidents
Recently Resolved Incidents
Between 02/04/2026, 18:00 UTC and 22:09 UTC, users of a particular Provider Exchange Partners in the Australia Region would have experienced issues with outbound calls for Zoom Phone, no impacts on inbound traffic. We have mitigated the issue and we will continue to monitor.
On 02/4/2026, Between 04:25 UTC to 08:20 UTC, A subset of users in Australia experienced issues with Inbound and Outbound SMS.
Our carrier partner has resolved the issue and the affected services have been restored.
We are currently investigating a service degradation with Zoom Virtual Agent in Saudi Arabia region.
Our team is actively working to identify the impact and root cause. We will provide an update as soon as more information becomes available.
We appreciate your patience as we work to resolve this issue.
On 02/03/2026, between 11:20 UTC and 11:25 UTC, a subset of users in Jeddah may have experienced call disconnections.
This incident has been resolved, and the affected services have been restored.
We are currently investigating a service degradation affecting some inbound and outbound Toll Free Calls in the Japan Region.
Our team is actively working to identify the impact and root cause. We will provide an update as soon as more information becomes available.
We appreciate your patience as we work to resolve this issue.
On 02/02/2026, between 9:12 UTC to 9:22 UTC, users experienced service degradation on Zoom Phone’s Outbound, Inbound Calls, and Cloud Recordings in Frankfurt, Germany region.
This incident has been resolved and the affected services have been restored.
On Feb 01 between 04:10 AM UTC - 05:06 AM UTC free users might have experienced issues with Zoom Whiteboard Engagement feature in US region. We have successfully resolved the issue.
Our team will continue to monitor the situation closely and keep you informed of any further developments.
We are currently investigating a service degradation with Zoom Phone outbound affecting a subset of user calls in United Kingdom.
Our team is actively working to identify the impact and root cause. We will provide an update as soon as more information becomes available.
We appreciate your patience as we work to resolve this issue.
We are currently investigating a service degradation affecting Pardot Integration.
Our team is actively working to identify the impact and root cause. We will provide an update as soon as more information becomes available.
We appreciate your patience as we work to resolve this issue.
We are currently investigating a service degradation affecting Zoom Contact Center inbound/outbound call failures in the Saudi Arabia region.
Our team is actively working to identify the impact and root cause. We will provide an update as soon as more information becomes available.
We appreciate your patience as we work to resolve this issue.
Zoom Outage Survival Guide
Zoom Components
Zoom Blog
Zoom Chat
Zoom Chat
Chat Messaging: Peer To Peer Messaging, History, Channels, Push Notifications
User Profiles and Presence
File Transfers: File, Video, Pictures, Voice
Archive Message: Archiving IM message with Third-parties and Email Notifications
Search
Zoom AIC
Profile Card
Zoom Clips
Zoom Community
Zoom CX - Global
Zoom Contact Center
Web Portal (Admin/Users/Provisioning)
Desktop Client (Supervisors/Agents)
Web Client (Supervisors/Agents)
Mobile Client (Agents)
3rd Party Integration Clients (e.g. Salesforce, ServiceNow, Zendesk, Meta)
We are currently investigating a service degradation affecting Pardot Integration.
Our team is actively working to identify the impact and root cause. We will provide an update as soon as more information becomes available.
We appreciate your patience as we work to resolve this issue.
Reporting Service
Developer Platform (APIs/Webhooks)
Developer Platform (SDKs)
Zoom Workforce Management
SMS
PSTN
Provider Exchange (PEX)
BYOC
Zoom AIC
Video Engagement
Transcription
Zoom CX - APAC
Zoom Contact Center
Voice (Inbound/Outbound)
Video (Inbound/Outbound)
Chat (Inbound/Outbound)
3rd Party Messaging/Social (Inbound/Outbound)
Email (Inbound/Outbound)
Outbound Dialers
Remote Control
AI Expert Assist
Recording Service
Voicemail
Zoom CX - AUSTRALIA
Zoom Contact Center
Voice (Inbound/Outbound)
Video (Inbound/Outbound)
Chat (Inbound/Outbound)
3rd Party Messaging/Social (Inbound/Outbound)
Email (Inbound/Outbound)
Outbound Dialers
Remote Control
AI Expert Assist
Recording Service
BYOC - Premises
SMS (Inbound/Outbound)
Zoom CX - EMEA
Zoom Contact Center
Voice (Inbound/Outbound)
We are currently investigating a service degradation affecting Zoom Contact Center inbound/outbound call failures in the Saudi Arabia region.
Our team is actively working to identify the impact and root cause. We will provide an update as soon as more information becomes available.
We appreciate your patience as we work to resolve this issue.
On 02/03/2026, between 11:20 UTC and 11:25 UTC, a subset of users in Jeddah may have experienced call disconnections.
This incident has been resolved, and the affected services have been restored.
Video (Inbound/Outbound)
Chat (Inbound/Outbound)
3rd Party Messaging/Social (Inbound/Outbound)
Email (Inbound/Outbound)
Outbound Dialers
Remote Control
AI Expert Assist
Recording Service
BYOC - Premises
Cobrowse
Zoom CX - JAPAN
Zoom Contact Center
We are currently investigating a service degradation affecting some inbound and outbound Toll Free Calls in the Japan Region.
Our team is actively working to identify the impact and root cause. We will provide an update as soon as more information becomes available.
We appreciate your patience as we work to resolve this issue.
Voice (Inbound/Outbound)
We are currently investigating a service degradation affecting some inbound and outbound Toll Free Calls in the Japan Region.
Our team is actively working to identify the impact and root cause. We will provide an update as soon as more information becomes available.
We appreciate your patience as we work to resolve this issue.
Video (Inbound/Outbound)
Chat (Inbound/Outbound)
3rd Party Messaging/Social (Inbound/Outbound)
Email (Inbound/Outbound)
Outbound Dialers
Remote Control
AI Expert Assist
Recording Service
BYOC - Premises
Zoom CX - LATIN AMERICA
Zoom Contact Center
Voice (Inbound/Outbound)
Video (Inbound/Outbound)
Chat (Inbound/Outbound)
3rd Party Messaging/Social (Inbound/Outbound)
Email (Inbound/Outbound)
Outbound Dialers
Remote Control
AI Expert Assist
Recording Service
Zoom CX - NORTH AMERICA
Zoom Contact Center
Voice (Inbound/Outbound)
Video (Inbound/Outbound)
Chat (Inbound/Outbound)
SMS/MMS (Inbound/Outbound)
3rd Party Messaging/Social (Inbound/Outbound)
Email (Inbound/Outbound)
Outbound Dialers
Remote Control
AI Expert Assist
Recording Service
BYOC - Premises
Cobrowse
Zoom Developer Platform
Web SDK
REST API
Marketplace
Webhooks
Developer Documentation Website
Zoom Video SDK
Cloud Recording
Dashboard
Calling Out
Zoom Docs
Zoom Events
Zoom Mail
Calendar
Zoom Scheduler
Zoom AIC
Zoom Meetings
Zoom Meetings
In-Meeting Chat/Polling
Archiving
Live Transcription
Closed Captioning
Live Streaming
Meeting Dial-in/Telephony
Zoom Conference Room Connector
Recording
Zoom Meeting Invite
SIP Connected Audio (SCA)
Zoom for Intune
Zoom Whiteboard
On Feb 01 between 04:10 AM UTC - 05:06 AM UTC free users might have experienced issues with Zoom Whiteboard Engagement feature in US region. We have successfully resolved the issue.
Our team will continue to monitor the situation closely and keep you informed of any further developments.
Zoom Webinars
Zoom AIC
SMS (Send meeting invite via SMS)
PSTN
Meeting Dial-out/Telephony
AI Image Generation
Zoom Notes
Zoom Phone - Global
Web Portal (Admin/Users/Provisioning/Dashboard & Reporting)
Third Party Contact Center Integration (Five9/Twilio/Talkdesk/inContact/Genesys)
Integration (API/Webhook)
Cisco Rooms registered to Zoom Phone
Polycom Rooms registered to Zoom Phone
Calling (Inbound/Outbound)
Zoom Phone Node Service
SMS
Zoom AIC
PSTN
Voicemail/Recording/Call Log
Zoom Phone
Devices (Softphones/Deskphones)
Transcription
Zoom Phone - APAC
Zoom Phone
Calling (Inbound/Outbound)
Devices (Softphones/Deskphones)
BYOC - Premises
Provider Exchange
Emergency Calling
Recording Service
Zoom Phone - AUSTRALIA
Zoom Phone
Calling (Inbound/Outbound)
Devices (Softphones/Deskphones)
BYOC - Premises
Provider Exchange
Between 02/04/2026, 18:00 UTC and 22:09 UTC, users of a particular Provider Exchange Partners in the Australia Region would have experienced issues with outbound calls for Zoom Phone, no impacts on inbound traffic. We have mitigated the issue and we will continue to monitor.
Emergency Calling
Recording Service
SMS/MMS (Inbound/Outbound)
On 02/4/2026, Between 04:25 UTC to 08:20 UTC, A subset of users in Australia experienced issues with Inbound and Outbound SMS.
Our carrier partner has resolved the issue and the affected services have been restored.
Zoom Phone - EMEA
Zoom Phone
Calling (Inbound/Outbound)
We are currently investigating a service degradation with Zoom Phone outbound affecting a subset of user calls in United Kingdom.
Our team is actively working to identify the impact and root cause. We will provide an update as soon as more information becomes available.
We appreciate your patience as we work to resolve this issue.
On 02/02/2026, between 9:12 UTC to 9:22 UTC, users experienced service degradation on Zoom Phone’s Outbound, Inbound Calls, and Cloud Recordings in Frankfurt, Germany region.
This incident has been resolved and the affected services have been restored.
On 02/03/2026, between 11:20 UTC and 11:25 UTC, a subset of users in Jeddah may have experienced call disconnections.
This incident has been resolved, and the affected services have been restored.
Devices (Softphones/Deskphones)
BYOC - Premises
Provider Exchange
Emergency Calling
Recording Service
On 02/02/2026, between 9:12 UTC to 9:22 UTC, users experienced service degradation on Zoom Phone’s Outbound, Inbound Calls, and Cloud Recordings in Frankfurt, Germany region.
This incident has been resolved and the affected services have been restored.
SMS/MMS (Inbound/Outbound)
Zoom Phone - HONG KONG/CHINA
Zoom Phone
Calling (Inbound/Outbound)
Devices (Softphones/Deskphones)
BYOC - Premises
Provider Exchange
Emergency Calling
Recording Service
Zoom Phone - JAPAN
Zoom Phone
Calling (Inbound/Outbound)
Devices (Softphones/Deskphones)
BYOC - Premises
Provider Exchange
Emergency Calling
Recording Service
Zoom Phone - LATIN AMERICA
Zoom Phone
Calling (Inbound/Outbound)
Devices (Softphones/Deskphones)
BYOC - Premises
Provider Exchange
Emergency Calling
Recording Service
Zoom Phone - NORTH AMERICA
Zoom Phone
Calling (Inbound/Outbound)
SMS/MMS (Inbound/Outbound)
Devices (Softphones/Deskphones)
BYOC - Premises
Provider Exchange
Emergency Calling
Recording Service
Zoom Revenue Accelerator
Zoom Revenue Accelerator
Deals
Email Notifications
Conversation Analytics
Recordings
Recording Transcription
Zoom Rooms
Zoom Rooms
Zoom Rooms Digital Signage
Zoom Workspace Reservation
Zoom Visitor Management
Zoom Subscriptions
Zoom Support
Knowledge Base
Chatbot
Ticketing
Phone Support
Zoom Website
Zoom Dashboard & Reporting
Download Center & Clients
Web Portal
Web Client
Zoom Rooms
Integrations/Calendar/Plug-In/Add-In
Zoom Learning Center
Zoom Website
Zoom Workforce Management
Zoom Survey
Zoom Clinical Notes
Zoom Recording Transcription
Zoom Tasks
Zoom Video Management
Zoom Virtual Agent - Global
Zoom Virtual Agent
Voice Agent
Chat Agent
Zoom Virtual Agent - APAC
Voice Agent
Chat Agent
Zoom Virtual Agent - AUSTRALIA
Voice Agent
Chat Agent
Zoom Virtual Agent - EMEA
Voice Agent
We are currently investigating a service degradation with Zoom Virtual Agent in Saudi Arabia region.
Our team is actively working to identify the impact and root cause. We will provide an update as soon as more information becomes available.
We appreciate your patience as we work to resolve this issue.
Chat Agent
We are currently investigating a service degradation with Zoom Virtual Agent in Saudi Arabia region.
Our team is actively working to identify the impact and root cause. We will provide an update as soon as more information becomes available.
We appreciate your patience as we work to resolve this issue.