Zoom Status
Real-time updates of Zoom issues and outages
Zoom status is Under Maintenance
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Zoom AIC
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Marketplace
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Zoom AIC
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Calling (Inbound/Outbound)
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Zoom Phone - NORTH AMERICA
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SMS/MMS (Inbound/Outbound)
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Zoom Virtual Agent
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Last updated 1 minute ago from official status page. Learn more
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Active Incidents
No active incidents
Recently Resolved Incidents
Service degradation with AIC chat compose
Started 3 Oct 2025 02:27:33 (2 days ago), resolved 3 Oct 2025 03:30:17 (2 days ago)
Minor Incident
Resolved
Zoom AIC
Zoom Virtual Agent
We have detected service degradation where users may experience issues with AIC team chat compose. Our engineers are currently investigating the impact and root cause. Zoom will provide updates as soon as there is more information to share.
A subset of users may experience issues with inbound calls in UK Region
Started 2 Oct 2025 13:28:22 (3 days ago), resolved 2 Oct 2025 14:18:39 (3 days ago)
Minor Incident
Resolved
Calling (Inbound/Outbound)
We have detected service degradation where a subset of users may experience issues with inbound calls in UK Region. Our engineers are currently investigating the impact and root cause. Zoom will provide updates as soon as there is more information to share.
A subset of users may experienced issues with Multiple Zoom Services such as Marketplace and AI
Started 29 Sep 2025 17:02:28 (6 days ago), resolved 29 Sep 2025 19:10:46 (6 days ago)
Incident without Impact
Resolved
Marketplace
Zoom AIC
Between 09/29/2025 15:32 UTC- 16:32 UTC a subset of users may have experienced issues with Multiple Zoom Services such as Marketplace and AI. We have mitigated the issue and we will continue to monitor and provide updates as soon as there is more information to share.
Zoom Outage Survival Guide
A step-by-step guide to help you survive a Zoom outage
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Zoom Components
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Zoom Blog
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Zoom Chat
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Zoom Chat
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Chat Messaging: Peer To Peer Messaging, History, Channels, Push Notifications
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User Profiles and Presence
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File Transfers: File, Video, Pictures, Voice
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Archive Message: Archiving IM message with Third-parties and Email Notifications
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Search
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Zoom AIC
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Service degradation with AIC chat compose
Started 3 Oct 2025 02:27:33 (2 days ago), resolved 3 Oct 2025 03:30:17 (2 days ago)
Minor Incident
Resolved
Zoom AIC
Zoom Virtual Agent
We have detected service degradation where users may experience issues with AIC team chat compose. Our engineers are currently investigating the impact and root cause. Zoom will provide updates as soon as there is more information to share.
Profile Card
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Zoom Clips
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Zoom Community
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Zoom CX - Global
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Zoom Contact Center
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Web Portal (Admin/Users/Provisioning)
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Desktop Client (Supervisors/Agents)
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Web Client (Supervisors/Agents)
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3rd Party Integration Clients (e.g. Salesforce, ServiceNow, Zendesk, Meta)
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Reporting Service
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Developer Platform (APIs/Webhooks)
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Developer Platform (SDKs)
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Zoom Workforce Management
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SMS
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PSTN
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Provider Exchange (PEX)
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BYOC
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Zoom AIC
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Zoom CX - APAC
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Zoom Contact Center
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Voice (Inbound/Outbound)
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Video (Inbound/Outbound)
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Chat (Inbound/Outbound)
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3rd Party Messaging/Social (Inbound/Outbound)
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Email (Inbound/Outbound)
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Outbound Dialers
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Remote Control
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AI Expert Assist
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Recording Service
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Voicemail
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Zoom CX - AUSTRALIA
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Zoom Contact Center
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Voice (Inbound/Outbound)
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Video (Inbound/Outbound)
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Chat (Inbound/Outbound)
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now
3rd Party Messaging/Social (Inbound/Outbound)
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Sat 4
now
Email (Inbound/Outbound)
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now
Outbound Dialers
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now
Remote Control
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now
AI Expert Assist
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Recording Service
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Tue 30
Wed 1
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BYOC - Premises
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Zoom CX - EMEA
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now
Zoom Contact Center
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Tue 30
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now
Voice (Inbound/Outbound)
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now
Video (Inbound/Outbound)
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now
Chat (Inbound/Outbound)
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now
3rd Party Messaging/Social (Inbound/Outbound)
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now
Email (Inbound/Outbound)
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now
Outbound Dialers
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now
Remote Control
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now
AI Expert Assist
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Tue 30
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now
Recording Service
Sun 28
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Tue 30
Wed 1
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Fri 3
Sat 4
now
BYOC - Premises
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Tue 30
Wed 1
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Fri 3
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now
Cobrowse
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Tue 30
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now
Zoom CX - JAPAN
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now
Zoom Contact Center
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now
Voice (Inbound/Outbound)
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Video (Inbound/Outbound)
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Chat (Inbound/Outbound)
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3rd Party Messaging/Social (Inbound/Outbound)
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Email (Inbound/Outbound)
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Outbound Dialers
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Remote Control
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AI Expert Assist
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Recording Service
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Wed 1
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Sat 4
now
BYOC - Premises
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Wed 1
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now
Zoom CX - LATIN AMERICA
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now
Zoom Contact Center
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Voice (Inbound/Outbound)
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Video (Inbound/Outbound)
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Chat (Inbound/Outbound)
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3rd Party Messaging/Social (Inbound/Outbound)
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Email (Inbound/Outbound)
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Outbound Dialers
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Remote Control
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AI Expert Assist
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Recording Service
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Wed 1
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Sat 4
now
Zoom CX - NORTH AMERICA
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Zoom Contact Center
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Voice (Inbound/Outbound)
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Video (Inbound/Outbound)
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Chat (Inbound/Outbound)
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SMS (Inbound/Outbound)
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now
3rd Party Messaging/Social (Inbound/Outbound)
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Sat 4
now
Email (Inbound/Outbound)
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now
Outbound Dialers
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Remote Control
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AI Expert Assist
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Recording Service
Sun 28
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Tue 30
Wed 1
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Fri 3
Sat 4
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BYOC - Premises
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Cobrowse
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Zoom Developer Platform
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Web SDK
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REST API
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Marketplace
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A subset of users may experienced issues with Multiple Zoom Services such as Marketplace and AI
Started 29 Sep 2025 17:02:28 (6 days ago), resolved 29 Sep 2025 19:10:46 (6 days ago)
Incident without Impact
Resolved
Marketplace
Zoom AIC
Between 09/29/2025 15:32 UTC- 16:32 UTC a subset of users may have experienced issues with Multiple Zoom Services such as Marketplace and AI. We have mitigated the issue and we will continue to monitor and provide updates as soon as there is more information to share.
Webhooks
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Developer Documentation Website
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Zoom Video SDK
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Cloud Recording
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Dashboard
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Calling Out
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Zoom Docs
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Zoom Events
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Zoom Mail
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Calendar
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Zoom Scheduler
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Zoom AIC
Sun 28
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A subset of users may experienced issues with Multiple Zoom Services such as Marketplace and AI
Started 29 Sep 2025 17:02:28 (6 days ago), resolved 29 Sep 2025 19:10:46 (6 days ago)
Incident without Impact
Resolved
Marketplace
Zoom AIC
Between 09/29/2025 15:32 UTC- 16:32 UTC a subset of users may have experienced issues with Multiple Zoom Services such as Marketplace and AI. We have mitigated the issue and we will continue to monitor and provide updates as soon as there is more information to share.
Zoom Meetings
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Zoom Meetings
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In-Meeting Chat/Polling
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Archiving
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Live Transcription
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Closed Captioning
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Live Streaming
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Meeting Dial-in/Telephony
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Zoom Conference Room Connector
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Recording
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Zoom Meeting Invite
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SIP Connected Audio (SCA)
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Zoom for Intune
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Zoom Whiteboard
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Zoom Webinars
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Zoom AIC
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SMS (Send meeting invite via SMS)
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Zoom Notes
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Zoom Phone - Global
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Web Portal (Admin/Users/Provisioning/Dashboard & Reporting)
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now
Third Party Contact Center Integration (Five9/Twilio/Talkdesk/inContact/Genesys)
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Integration (API/Webhook)
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Cisco Rooms registered to Zoom Phone
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Polycom Rooms registered to Zoom Phone
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Calling (Inbound/Outbound)
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Zoom Phone Node Service
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SMS
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Zoom AIC
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PSTN
Sun 28
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Voicemail/Recording/Call Log
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Zoom Phone
Sun 28
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Wed 1
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now
Devices (Softphones/Deskphones)
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now
Zoom Phone - APAC
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Zoom Phone
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now
Calling (Inbound/Outbound)
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Wed 1
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now
Devices (Softphones/Deskphones)
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Wed 1
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Sat 4
now
BYOC - Premises
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Wed 1
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now
Provider Exchange
Sun 28
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now
Emergency Calling
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Recording Service
Sun 28
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Wed 1
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now
Zoom Phone - AUSTRALIA
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now
Zoom Phone
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now
Calling (Inbound/Outbound)
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now
Devices (Softphones/Deskphones)
Sun 28
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Wed 1
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now
BYOC - Premises
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Provider Exchange
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Wed 1
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now
Emergency Calling
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now
Recording Service
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Wed 1
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now
SMS/MMS (Inbound/Outbound)
Sun 28
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Wed 1
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now
Zoom Phone - EMEA
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Wed 1
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now
Zoom Phone
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Calling (Inbound/Outbound)
Sun 28
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Wed 1
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now
A subset of users may experience issues with inbound calls in UK Region
Started 2 Oct 2025 13:28:22 (3 days ago), resolved 2 Oct 2025 14:18:39 (3 days ago)
Minor Incident
Resolved
Calling (Inbound/Outbound)
We have detected service degradation where a subset of users may experience issues with inbound calls in UK Region. Our engineers are currently investigating the impact and root cause. Zoom will provide updates as soon as there is more information to share.
Devices (Softphones/Deskphones)
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now
BYOC - Premises
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now
Provider Exchange
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Emergency Calling
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now
Recording Service
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Tue 30
Wed 1
Thu 2
Fri 3
Sat 4
now
SMS/MMS (Inbound/Outbound)
Sun 28
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Wed 1
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Fri 3
Sat 4
now
Zoom Phone - HONG KONG/CHINA
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Wed 1
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now
Zoom Phone
Sun 28
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Wed 1
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now
Calling (Inbound/Outbound)
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Provider Exchange
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Emergency Calling
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Devices (Softphones/Deskphones)
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BYOC - Premises
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Provider Exchange
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Calling (Inbound/Outbound)
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now
Devices (Softphones/Deskphones)
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now
BYOC - Premises
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now
Provider Exchange
Sun 28
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now
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now
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now
Calling (Inbound/Outbound)
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now
BYOC - Premises
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now
Provider Exchange
Sun 28
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now
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Sun 28
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now
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Sun 28
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Zoom Virtual Agent
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Service degradation with AIC chat compose
Started 3 Oct 2025 02:27:33 (2 days ago), resolved 3 Oct 2025 03:30:17 (2 days ago)
Minor Incident
Resolved
Zoom AIC
Zoom Virtual Agent
We have detected service degradation where users may experience issues with AIC team chat compose. Our engineers are currently investigating the impact and root cause. Zoom will provide updates as soon as there is more information to share.
Zoom Website
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