Zoom Status: check for Zoom outages and issues

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Zoom Blog

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Zoom Chat

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Zoom Chat

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Issue with Zoom Services

Started 20 Oct 2025 07:35:57 (6 days ago), resolved 20 Oct 2025 22:22:43 (5 days ago)

Minor Incident

Resolved

Zoom Meetings

Zoom Chat

Zoom Revenue Accelerator

Zoom Contact Center

Mail

More...

We have identified an issue with Zoom services degradation and are working on a mitigation plan. We will continue to provide updates as we have them.

Resolved: This incident has been resolved.

20 Oct 2025 22:22:43 (5 days ago)

Monitoring: All services under this status post have been resolved and we are continuing to monitor services.

20 Oct 2025 20:37:30 (5 days ago)

Identified: Zoom Chat, Clinical Notes and Zoom Survey have now been restored. The team is continuing to work on restoration for the remaining service and will update as soon as we have new information to share.

20 Oct 2025 20:00:19 (5 days ago)

Identified: Zoom has restored multiple services and continues to work on restoration for the remaining services. Note that some meeting summaries generated by AI Companion during the initial incident are delayed and will be delivered later today.

20 Oct 2025 19:57:29 (5 days ago)

Identified: Zoom Revenue Accelerator service has been restored. The team is still working on restoring service for other services.

20 Oct 2025 19:07:12 (5 days ago)

Identified: We are continuing to work on a fix for this issue.

20 Oct 2025 18:57:39 (5 days ago)

Identified: Our vendor has experienced a further service degradation and we are currently taking steps to mitigate.

20 Oct 2025 17:52:53 (5 days ago)

Monitoring: Our vendor has resolved the issue. We will continue to monitor and provide updates as we have them.

20 Oct 2025 10:52:42 (5 days ago)

Identified: We are working with the vendor to resolve the issue. We will continue to provide updates as we have them.

20 Oct 2025 10:45:05 (5 days ago)

Identified: We have identified the issue causing Zoom services degradation. Our engineers are currently working on the fix. Zoom will provide updates as soon as there is more information to share.

20 Oct 2025 09:13:35 (5 days ago)

Investigating: We are continuing to investigate the issue. We will continue to provide updates as we have them.

20 Oct 2025 08:37:36 (5 days ago)

Investigating: We are continuing to investigate the issue. We will continue to provide updates as we have them.

20 Oct 2025 07:58:42 (6 days ago)

Investigating: We have identified an issue with Zoom services degradation and are working on a mitigation plan. We will continue to provide updates as we have them.

20 Oct 2025 07:35:57 (6 days ago)

See all updates

Chat Messaging: Peer To Peer Messaging, History, Channels, Push Notifications

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Issue with Zoom AIC, Zoom Learning Center & push notifications services

Started 20 Oct 2025 13:49:51 (5 days ago), resolved 21 Oct 2025 00:06:57 (5 days ago)

Minor Incident

Resolved

Zoom Contact Center

Chat Messaging: Peer To Peer Messaging, History, Channels, Push Notifications

Zoom Learning Center

Zoom AIC

A subset of users are experiencing issues with AIC and push notifications services. Zoom will provide updates as soon as there is more information to share.

See all updates

User Profiles and Presence

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File Transfers: File, Video, Pictures, Voice

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Issue with Zoom Services

Started 20 Oct 2025 07:35:57 (6 days ago), resolved 20 Oct 2025 22:22:43 (5 days ago)

Minor Incident

Resolved

Zoom Meetings

Zoom Chat

Zoom Revenue Accelerator

Zoom Contact Center

Mail

More...

We have identified an issue with Zoom services degradation and are working on a mitigation plan. We will continue to provide updates as we have them.

Resolved: This incident has been resolved.

20 Oct 2025 22:22:43 (5 days ago)

Monitoring: All services under this status post have been resolved and we are continuing to monitor services.

20 Oct 2025 20:37:30 (5 days ago)

Identified: Zoom Chat, Clinical Notes and Zoom Survey have now been restored. The team is continuing to work on restoration for the remaining service and will update as soon as we have new information to share.

20 Oct 2025 20:00:19 (5 days ago)

Identified: Zoom has restored multiple services and continues to work on restoration for the remaining services. Note that some meeting summaries generated by AI Companion during the initial incident are delayed and will be delivered later today.

20 Oct 2025 19:57:29 (5 days ago)

Identified: Zoom Revenue Accelerator service has been restored. The team is still working on restoring service for other services.

20 Oct 2025 19:07:12 (5 days ago)

Identified: We are continuing to work on a fix for this issue.

20 Oct 2025 18:57:39 (5 days ago)

Identified: Our vendor has experienced a further service degradation and we are currently taking steps to mitigate.

20 Oct 2025 17:52:53 (5 days ago)

Monitoring: Our vendor has resolved the issue. We will continue to monitor and provide updates as we have them.

20 Oct 2025 10:52:42 (5 days ago)

Identified: We are working with the vendor to resolve the issue. We will continue to provide updates as we have them.

20 Oct 2025 10:45:05 (5 days ago)

Identified: We have identified the issue causing Zoom services degradation. Our engineers are currently working on the fix. Zoom will provide updates as soon as there is more information to share.

20 Oct 2025 09:13:35 (5 days ago)

Investigating: We are continuing to investigate the issue. We will continue to provide updates as we have them.

20 Oct 2025 08:37:36 (5 days ago)

Investigating: We are continuing to investigate the issue. We will continue to provide updates as we have them.

20 Oct 2025 07:58:42 (6 days ago)

Investigating: We have identified an issue with Zoom services degradation and are working on a mitigation plan. We will continue to provide updates as we have them.

20 Oct 2025 07:35:57 (6 days ago)

See all updates

Archive Message: Archiving IM message with Third-parties and Email Notifications

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Search

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Zoom AIC

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Profile Card

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Zoom Clips

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Issue with Zoom Services

Started 20 Oct 2025 07:35:57 (6 days ago), resolved 20 Oct 2025 22:22:43 (5 days ago)

Minor Incident

Resolved

Zoom Meetings

Zoom Chat

Zoom Revenue Accelerator

Zoom Contact Center

Mail

More...

We have identified an issue with Zoom services degradation and are working on a mitigation plan. We will continue to provide updates as we have them.

Resolved: This incident has been resolved.

20 Oct 2025 22:22:43 (5 days ago)

Monitoring: All services under this status post have been resolved and we are continuing to monitor services.

20 Oct 2025 20:37:30 (5 days ago)

Identified: Zoom Chat, Clinical Notes and Zoom Survey have now been restored. The team is continuing to work on restoration for the remaining service and will update as soon as we have new information to share.

20 Oct 2025 20:00:19 (5 days ago)

Identified: Zoom has restored multiple services and continues to work on restoration for the remaining services. Note that some meeting summaries generated by AI Companion during the initial incident are delayed and will be delivered later today.

20 Oct 2025 19:57:29 (5 days ago)

Identified: Zoom Revenue Accelerator service has been restored. The team is still working on restoring service for other services.

20 Oct 2025 19:07:12 (5 days ago)

Identified: We are continuing to work on a fix for this issue.

20 Oct 2025 18:57:39 (5 days ago)

Identified: Our vendor has experienced a further service degradation and we are currently taking steps to mitigate.

20 Oct 2025 17:52:53 (5 days ago)

Monitoring: Our vendor has resolved the issue. We will continue to monitor and provide updates as we have them.

20 Oct 2025 10:52:42 (5 days ago)

Identified: We are working with the vendor to resolve the issue. We will continue to provide updates as we have them.

20 Oct 2025 10:45:05 (5 days ago)

Identified: We have identified the issue causing Zoom services degradation. Our engineers are currently working on the fix. Zoom will provide updates as soon as there is more information to share.

20 Oct 2025 09:13:35 (5 days ago)

Investigating: We are continuing to investigate the issue. We will continue to provide updates as we have them.

20 Oct 2025 08:37:36 (5 days ago)

Investigating: We are continuing to investigate the issue. We will continue to provide updates as we have them.

20 Oct 2025 07:58:42 (6 days ago)

Investigating: We have identified an issue with Zoom services degradation and are working on a mitigation plan. We will continue to provide updates as we have them.

20 Oct 2025 07:35:57 (6 days ago)

See all updates

Zoom Community

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Zoom CX - Global

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Zoom Contact Center

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Issue with Zoom AIC, Zoom Learning Center & push notifications services

Started 20 Oct 2025 13:49:51 (5 days ago), resolved 21 Oct 2025 00:06:57 (5 days ago)

Minor Incident

Resolved

Zoom Contact Center

Chat Messaging: Peer To Peer Messaging, History, Channels, Push Notifications

Zoom Learning Center

Zoom AIC

A subset of users are experiencing issues with AIC and push notifications services. Zoom will provide updates as soon as there is more information to share.

See all updates

Issue with Zoom Services

Started 20 Oct 2025 07:35:57 (6 days ago), resolved 20 Oct 2025 22:22:43 (5 days ago)

Minor Incident

Resolved

Zoom Meetings

Zoom Chat

Zoom Revenue Accelerator

Zoom Contact Center

Mail

More...

We have identified an issue with Zoom services degradation and are working on a mitigation plan. We will continue to provide updates as we have them.

Resolved: This incident has been resolved.

20 Oct 2025 22:22:43 (5 days ago)

Monitoring: All services under this status post have been resolved and we are continuing to monitor services.

20 Oct 2025 20:37:30 (5 days ago)

Identified: Zoom Chat, Clinical Notes and Zoom Survey have now been restored. The team is continuing to work on restoration for the remaining service and will update as soon as we have new information to share.

20 Oct 2025 20:00:19 (5 days ago)

Identified: Zoom has restored multiple services and continues to work on restoration for the remaining services. Note that some meeting summaries generated by AI Companion during the initial incident are delayed and will be delivered later today.

20 Oct 2025 19:57:29 (5 days ago)

Identified: Zoom Revenue Accelerator service has been restored. The team is still working on restoring service for other services.

20 Oct 2025 19:07:12 (5 days ago)

Identified: We are continuing to work on a fix for this issue.

20 Oct 2025 18:57:39 (5 days ago)

Identified: Our vendor has experienced a further service degradation and we are currently taking steps to mitigate.

20 Oct 2025 17:52:53 (5 days ago)

Monitoring: Our vendor has resolved the issue. We will continue to monitor and provide updates as we have them.

20 Oct 2025 10:52:42 (5 days ago)

Identified: We are working with the vendor to resolve the issue. We will continue to provide updates as we have them.

20 Oct 2025 10:45:05 (5 days ago)

Identified: We have identified the issue causing Zoom services degradation. Our engineers are currently working on the fix. Zoom will provide updates as soon as there is more information to share.

20 Oct 2025 09:13:35 (5 days ago)

Investigating: We are continuing to investigate the issue. We will continue to provide updates as we have them.

20 Oct 2025 08:37:36 (5 days ago)

Investigating: We are continuing to investigate the issue. We will continue to provide updates as we have them.

20 Oct 2025 07:58:42 (6 days ago)

Investigating: We have identified an issue with Zoom services degradation and are working on a mitigation plan. We will continue to provide updates as we have them.

20 Oct 2025 07:35:57 (6 days ago)

See all updates

Web Portal (Admin/Users/Provisioning)

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Desktop Client (Supervisors/Agents)

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Web Client (Supervisors/Agents)

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3rd Party Integration Clients (e.g. Salesforce, ServiceNow, Zendesk, Meta)

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Reporting Service

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Developer Platform (APIs/Webhooks)

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Developer Platform (SDKs)

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Zoom Workforce Management

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SMS

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PSTN

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Provider Exchange (PEX)

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BYOC

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Zoom AIC

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Zoom CX - APAC

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Zoom Contact Center

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Voice (Inbound/Outbound)

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A subset of users are experiencing intermittent issues with inbound and outbound PSTN one way audio calls in Singapore region.

Started 24 Oct 2025 04:03:54 (2 days ago), resolved 24 Oct 2025 10:12:57 (1 day ago)

Minor Incident

Resolved

Calling (Inbound/Outbound)

Voice (Inbound/Outbound)

We have received reports that a subset of users are experiencing intermittent issues with inbound and outbound PSTN one way audio calls in Singapore region. Our engineers are currently investigating the impact and root cause. Zoom will provide updates as soon as there is more information to share.

See all updates

Video (Inbound/Outbound)

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Email (Inbound/Outbound)

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Remote Control

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AI Expert Assist

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Recording Service

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Voicemail

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Zoom CX - AUSTRALIA

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Zoom Contact Center

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Voice (Inbound/Outbound)

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Video (Inbound/Outbound)

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Chat (Inbound/Outbound)

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3rd Party Messaging/Social (Inbound/Outbound)

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Email (Inbound/Outbound)

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Outbound Dialers

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Remote Control

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AI Expert Assist

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Recording Service

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BYOC - Premises

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Zoom CX - EMEA

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Zoom Contact Center

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Voice (Inbound/Outbound)

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A subset of users are experiencing issues with Inbound and Outbound calls in Israel region.

Started 25 Oct 2025 08:36:53 (12 hours ago), resolved 25 Oct 2025 10:19:42 (10 hours ago)

Minor Incident

Resolved

Calling (Inbound/Outbound)

Voice (Inbound/Outbound)

We have detected service degradation where a subset of users are experiencing issues with Inbound and Outbound calls in Israel region. Our engineers are currently investigating the impact and root cause. Zoom will provide updates as soon as there is more information to share.

See all updates

Video (Inbound/Outbound)

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3rd Party Messaging/Social (Inbound/Outbound)

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Email (Inbound/Outbound)

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Outbound Dialers

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AI Expert Assist

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Recording Service

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BYOC - Premises

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Cobrowse

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Zoom CX - JAPAN

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Zoom Contact Center

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Voice (Inbound/Outbound)

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Outbound Dialers

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Remote Control

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AI Expert Assist

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Recording Service

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BYOC - Premises

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Zoom CX - LATIN AMERICA

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Zoom Contact Center

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Voice (Inbound/Outbound)

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Remote Control

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AI Expert Assist

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Recording Service

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Zoom CX - NORTH AMERICA

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Zoom Contact Center

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Voice (Inbound/Outbound)

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Video (Inbound/Outbound)

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SMS (Inbound/Outbound)

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AI Expert Assist

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Recording Service

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BYOC - Premises

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Cobrowse

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Zoom Developer Platform

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Web SDK

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REST API

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Marketplace

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Webhooks

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Developer Documentation Website

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Zoom Video SDK

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Cloud Recording

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Dashboard

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Calling Out

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Zoom Docs

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Issue with Zoom Services

Started 20 Oct 2025 07:35:57 (6 days ago), resolved 20 Oct 2025 22:22:43 (5 days ago)

Minor Incident

Resolved

Zoom Meetings

Zoom Chat

Zoom Revenue Accelerator

Zoom Contact Center

Mail

More...

We have identified an issue with Zoom services degradation and are working on a mitigation plan. We will continue to provide updates as we have them.

Resolved: This incident has been resolved.

20 Oct 2025 22:22:43 (5 days ago)

Monitoring: All services under this status post have been resolved and we are continuing to monitor services.

20 Oct 2025 20:37:30 (5 days ago)

Identified: Zoom Chat, Clinical Notes and Zoom Survey have now been restored. The team is continuing to work on restoration for the remaining service and will update as soon as we have new information to share.

20 Oct 2025 20:00:19 (5 days ago)

Identified: Zoom has restored multiple services and continues to work on restoration for the remaining services. Note that some meeting summaries generated by AI Companion during the initial incident are delayed and will be delivered later today.

20 Oct 2025 19:57:29 (5 days ago)

Identified: Zoom Revenue Accelerator service has been restored. The team is still working on restoring service for other services.

20 Oct 2025 19:07:12 (5 days ago)

Identified: We are continuing to work on a fix for this issue.

20 Oct 2025 18:57:39 (5 days ago)

Identified: Our vendor has experienced a further service degradation and we are currently taking steps to mitigate.

20 Oct 2025 17:52:53 (5 days ago)

Monitoring: Our vendor has resolved the issue. We will continue to monitor and provide updates as we have them.

20 Oct 2025 10:52:42 (5 days ago)

Identified: We are working with the vendor to resolve the issue. We will continue to provide updates as we have them.

20 Oct 2025 10:45:05 (5 days ago)

Identified: We have identified the issue causing Zoom services degradation. Our engineers are currently working on the fix. Zoom will provide updates as soon as there is more information to share.

20 Oct 2025 09:13:35 (5 days ago)

Investigating: We are continuing to investigate the issue. We will continue to provide updates as we have them.

20 Oct 2025 08:37:36 (5 days ago)

Investigating: We are continuing to investigate the issue. We will continue to provide updates as we have them.

20 Oct 2025 07:58:42 (6 days ago)

Investigating: We have identified an issue with Zoom services degradation and are working on a mitigation plan. We will continue to provide updates as we have them.

20 Oct 2025 07:35:57 (6 days ago)

See all updates

Zoom Events

Sat 18

Sun 19

Mon 20

Tue 21

Wed 22

Thu 23

Fri 24

now

Zoom Mail

Sat 18

Sun 19

Mon 20

Tue 21

Wed 22

Thu 23

Fri 24

now

Calendar

Sat 18

Sun 19

Mon 20

Tue 21

Wed 22

Thu 23

Fri 24

now

Mail

Sat 18

Sun 19

Mon 20

Tue 21

Wed 22

Thu 23

Fri 24

now

Issue with Zoom Services

Started 20 Oct 2025 07:35:57 (6 days ago), resolved 20 Oct 2025 22:22:43 (5 days ago)

Minor Incident

Resolved

Zoom Meetings

Zoom Chat

Zoom Revenue Accelerator

Zoom Contact Center

Mail

More...

We have identified an issue with Zoom services degradation and are working on a mitigation plan. We will continue to provide updates as we have them.

Resolved: This incident has been resolved.

20 Oct 2025 22:22:43 (5 days ago)

Monitoring: All services under this status post have been resolved and we are continuing to monitor services.

20 Oct 2025 20:37:30 (5 days ago)

Identified: Zoom Chat, Clinical Notes and Zoom Survey have now been restored. The team is continuing to work on restoration for the remaining service and will update as soon as we have new information to share.

20 Oct 2025 20:00:19 (5 days ago)

Identified: Zoom has restored multiple services and continues to work on restoration for the remaining services. Note that some meeting summaries generated by AI Companion during the initial incident are delayed and will be delivered later today.

20 Oct 2025 19:57:29 (5 days ago)

Identified: Zoom Revenue Accelerator service has been restored. The team is still working on restoring service for other services.

20 Oct 2025 19:07:12 (5 days ago)

Identified: We are continuing to work on a fix for this issue.

20 Oct 2025 18:57:39 (5 days ago)

Identified: Our vendor has experienced a further service degradation and we are currently taking steps to mitigate.

20 Oct 2025 17:52:53 (5 days ago)

Monitoring: Our vendor has resolved the issue. We will continue to monitor and provide updates as we have them.

20 Oct 2025 10:52:42 (5 days ago)

Identified: We are working with the vendor to resolve the issue. We will continue to provide updates as we have them.

20 Oct 2025 10:45:05 (5 days ago)

Identified: We have identified the issue causing Zoom services degradation. Our engineers are currently working on the fix. Zoom will provide updates as soon as there is more information to share.

20 Oct 2025 09:13:35 (5 days ago)

Investigating: We are continuing to investigate the issue. We will continue to provide updates as we have them.

20 Oct 2025 08:37:36 (5 days ago)

Investigating: We are continuing to investigate the issue. We will continue to provide updates as we have them.

20 Oct 2025 07:58:42 (6 days ago)

Investigating: We have identified an issue with Zoom services degradation and are working on a mitigation plan. We will continue to provide updates as we have them.

20 Oct 2025 07:35:57 (6 days ago)

See all updates

Zoom Scheduler

Sat 18

Sun 19

Mon 20

Tue 21

Wed 22

Thu 23

Fri 24

now

Issue with Zoom Services

Started 20 Oct 2025 07:35:57 (6 days ago), resolved 20 Oct 2025 22:22:43 (5 days ago)

Minor Incident

Resolved

Zoom Meetings

Zoom Chat

Zoom Revenue Accelerator

Zoom Contact Center

Mail

More...

We have identified an issue with Zoom services degradation and are working on a mitigation plan. We will continue to provide updates as we have them.

Resolved: This incident has been resolved.

20 Oct 2025 22:22:43 (5 days ago)

Monitoring: All services under this status post have been resolved and we are continuing to monitor services.

20 Oct 2025 20:37:30 (5 days ago)

Identified: Zoom Chat, Clinical Notes and Zoom Survey have now been restored. The team is continuing to work on restoration for the remaining service and will update as soon as we have new information to share.

20 Oct 2025 20:00:19 (5 days ago)

Identified: Zoom has restored multiple services and continues to work on restoration for the remaining services. Note that some meeting summaries generated by AI Companion during the initial incident are delayed and will be delivered later today.

20 Oct 2025 19:57:29 (5 days ago)

Identified: Zoom Revenue Accelerator service has been restored. The team is still working on restoring service for other services.

20 Oct 2025 19:07:12 (5 days ago)

Identified: We are continuing to work on a fix for this issue.

20 Oct 2025 18:57:39 (5 days ago)

Identified: Our vendor has experienced a further service degradation and we are currently taking steps to mitigate.

20 Oct 2025 17:52:53 (5 days ago)

Monitoring: Our vendor has resolved the issue. We will continue to monitor and provide updates as we have them.

20 Oct 2025 10:52:42 (5 days ago)

Identified: We are working with the vendor to resolve the issue. We will continue to provide updates as we have them.

20 Oct 2025 10:45:05 (5 days ago)

Identified: We have identified the issue causing Zoom services degradation. Our engineers are currently working on the fix. Zoom will provide updates as soon as there is more information to share.

20 Oct 2025 09:13:35 (5 days ago)

Investigating: We are continuing to investigate the issue. We will continue to provide updates as we have them.

20 Oct 2025 08:37:36 (5 days ago)

Investigating: We are continuing to investigate the issue. We will continue to provide updates as we have them.

20 Oct 2025 07:58:42 (6 days ago)

Investigating: We have identified an issue with Zoom services degradation and are working on a mitigation plan. We will continue to provide updates as we have them.

20 Oct 2025 07:35:57 (6 days ago)

See all updates

Zoom AIC

Sat 18

Sun 19

Mon 20

Tue 21

Wed 22

Thu 23

Fri 24

now

Zoom Meetings

Sat 18

Sun 19

Mon 20

Tue 21

Wed 22

Thu 23

Fri 24

now

Zoom Meetings

Sat 18

Sun 19

Mon 20

Tue 21

Wed 22

Thu 23

Fri 24

now

Issue with Zoom Services

Started 20 Oct 2025 07:35:57 (6 days ago), resolved 20 Oct 2025 22:22:43 (5 days ago)

Minor Incident

Resolved

Zoom Meetings

Zoom Chat

Zoom Revenue Accelerator

Zoom Contact Center

Mail

More...

We have identified an issue with Zoom services degradation and are working on a mitigation plan. We will continue to provide updates as we have them.

Resolved: This incident has been resolved.

20 Oct 2025 22:22:43 (5 days ago)

Monitoring: All services under this status post have been resolved and we are continuing to monitor services.

20 Oct 2025 20:37:30 (5 days ago)

Identified: Zoom Chat, Clinical Notes and Zoom Survey have now been restored. The team is continuing to work on restoration for the remaining service and will update as soon as we have new information to share.

20 Oct 2025 20:00:19 (5 days ago)

Identified: Zoom has restored multiple services and continues to work on restoration for the remaining services. Note that some meeting summaries generated by AI Companion during the initial incident are delayed and will be delivered later today.

20 Oct 2025 19:57:29 (5 days ago)

Identified: Zoom Revenue Accelerator service has been restored. The team is still working on restoring service for other services.

20 Oct 2025 19:07:12 (5 days ago)

Identified: We are continuing to work on a fix for this issue.

20 Oct 2025 18:57:39 (5 days ago)

Identified: Our vendor has experienced a further service degradation and we are currently taking steps to mitigate.

20 Oct 2025 17:52:53 (5 days ago)

Monitoring: Our vendor has resolved the issue. We will continue to monitor and provide updates as we have them.

20 Oct 2025 10:52:42 (5 days ago)

Identified: We are working with the vendor to resolve the issue. We will continue to provide updates as we have them.

20 Oct 2025 10:45:05 (5 days ago)

Identified: We have identified the issue causing Zoom services degradation. Our engineers are currently working on the fix. Zoom will provide updates as soon as there is more information to share.

20 Oct 2025 09:13:35 (5 days ago)

Investigating: We are continuing to investigate the issue. We will continue to provide updates as we have them.

20 Oct 2025 08:37:36 (5 days ago)

Investigating: We are continuing to investigate the issue. We will continue to provide updates as we have them.

20 Oct 2025 07:58:42 (6 days ago)

Investigating: We have identified an issue with Zoom services degradation and are working on a mitigation plan. We will continue to provide updates as we have them.

20 Oct 2025 07:35:57 (6 days ago)

See all updates

In-Meeting Chat/Polling

Sat 18

Sun 19

Mon 20

Tue 21

Wed 22

Thu 23

Fri 24

now

Archiving

Sat 18

Sun 19

Mon 20

Tue 21

Wed 22

Thu 23

Fri 24

now

Live Transcription

Sat 18

Sun 19

Mon 20

Tue 21

Wed 22

Thu 23

Fri 24

now

Closed Captioning

Sat 18

Sun 19

Mon 20

Tue 21

Wed 22

Thu 23

Fri 24

now

Live Streaming

Sat 18

Sun 19

Mon 20

Tue 21

Wed 22

Thu 23

Fri 24

now

Meeting Dial-in/Telephony

Sat 18

Sun 19

Mon 20

Tue 21

Wed 22

Thu 23

Fri 24

now

Zoom Conference Room Connector

Sat 18

Sun 19

Mon 20

Tue 21

Wed 22

Thu 23

Fri 24

now

Recording

Sat 18

Sun 19

Mon 20

Tue 21

Wed 22

Thu 23

Fri 24

now

Zoom Meeting Invite

Sat 18

Sun 19

Mon 20

Tue 21

Wed 22

Thu 23

Fri 24

now

SIP Connected Audio (SCA)

Sat 18

Sun 19

Mon 20

Tue 21

Wed 22

Thu 23

Fri 24

now

Zoom for Intune

Sat 18

Sun 19

Mon 20

Tue 21

Wed 22

Thu 23

Fri 24

now

Zoom Whiteboard

Sat 18

Sun 19

Mon 20

Tue 21

Wed 22

Thu 23

Fri 24

now

Issue with Zoom Services

Started 20 Oct 2025 07:35:57 (6 days ago), resolved 20 Oct 2025 22:22:43 (5 days ago)

Minor Incident

Resolved

Zoom Meetings

Zoom Chat

Zoom Revenue Accelerator

Zoom Contact Center

Mail

More...

We have identified an issue with Zoom services degradation and are working on a mitigation plan. We will continue to provide updates as we have them.

Resolved: This incident has been resolved.

20 Oct 2025 22:22:43 (5 days ago)

Monitoring: All services under this status post have been resolved and we are continuing to monitor services.

20 Oct 2025 20:37:30 (5 days ago)

Identified: Zoom Chat, Clinical Notes and Zoom Survey have now been restored. The team is continuing to work on restoration for the remaining service and will update as soon as we have new information to share.

20 Oct 2025 20:00:19 (5 days ago)

Identified: Zoom has restored multiple services and continues to work on restoration for the remaining services. Note that some meeting summaries generated by AI Companion during the initial incident are delayed and will be delivered later today.

20 Oct 2025 19:57:29 (5 days ago)

Identified: Zoom Revenue Accelerator service has been restored. The team is still working on restoring service for other services.

20 Oct 2025 19:07:12 (5 days ago)

Identified: We are continuing to work on a fix for this issue.

20 Oct 2025 18:57:39 (5 days ago)

Identified: Our vendor has experienced a further service degradation and we are currently taking steps to mitigate.

20 Oct 2025 17:52:53 (5 days ago)

Monitoring: Our vendor has resolved the issue. We will continue to monitor and provide updates as we have them.

20 Oct 2025 10:52:42 (5 days ago)

Identified: We are working with the vendor to resolve the issue. We will continue to provide updates as we have them.

20 Oct 2025 10:45:05 (5 days ago)

Identified: We have identified the issue causing Zoom services degradation. Our engineers are currently working on the fix. Zoom will provide updates as soon as there is more information to share.

20 Oct 2025 09:13:35 (5 days ago)

Investigating: We are continuing to investigate the issue. We will continue to provide updates as we have them.

20 Oct 2025 08:37:36 (5 days ago)

Investigating: We are continuing to investigate the issue. We will continue to provide updates as we have them.

20 Oct 2025 07:58:42 (6 days ago)

Investigating: We have identified an issue with Zoom services degradation and are working on a mitigation plan. We will continue to provide updates as we have them.

20 Oct 2025 07:35:57 (6 days ago)

See all updates

Zoom Webinars

Sat 18

Sun 19

Mon 20

Tue 21

Wed 22

Thu 23

Fri 24

now

Zoom AIC

Sat 18

Sun 19

Mon 20

Tue 21

Wed 22

Thu 23

Fri 24

now

Some meeting summaries that were captured during the October 20 outage may be delayed in their delivery

Started 21 Oct 2025 18:33:20 (4 days ago), resolved 23 Oct 2025 23:27:37 (2 days ago)

Minor Incident

Resolved

Zoom AIC

Zoom has identified a backlog of AI Companion meeting summaries that were generated during the outage on October 20 that will need to be re-processed. The team is currently estimating a maximum of 48 hours to process the backlog but updates will be shared as we have them. Summaries currently generated are not affected by this and should be processed as normal.

See all updates

Issue with Zoom AIC, Zoom Learning Center & push notifications services

Started 20 Oct 2025 13:49:51 (5 days ago), resolved 21 Oct 2025 00:06:57 (5 days ago)

Minor Incident

Resolved

Zoom Contact Center

Chat Messaging: Peer To Peer Messaging, History, Channels, Push Notifications

Zoom Learning Center

Zoom AIC

A subset of users are experiencing issues with AIC and push notifications services. Zoom will provide updates as soon as there is more information to share.

See all updates

Issue with Zoom Services

Started 20 Oct 2025 07:35:57 (6 days ago), resolved 20 Oct 2025 22:22:43 (5 days ago)

Minor Incident

Resolved

Zoom Meetings

Zoom Chat

Zoom Revenue Accelerator

Zoom Contact Center

Mail

More...

We have identified an issue with Zoom services degradation and are working on a mitigation plan. We will continue to provide updates as we have them.

Resolved: This incident has been resolved.

20 Oct 2025 22:22:43 (5 days ago)

Monitoring: All services under this status post have been resolved and we are continuing to monitor services.

20 Oct 2025 20:37:30 (5 days ago)

Identified: Zoom Chat, Clinical Notes and Zoom Survey have now been restored. The team is continuing to work on restoration for the remaining service and will update as soon as we have new information to share.

20 Oct 2025 20:00:19 (5 days ago)

Identified: Zoom has restored multiple services and continues to work on restoration for the remaining services. Note that some meeting summaries generated by AI Companion during the initial incident are delayed and will be delivered later today.

20 Oct 2025 19:57:29 (5 days ago)

Identified: Zoom Revenue Accelerator service has been restored. The team is still working on restoring service for other services.

20 Oct 2025 19:07:12 (5 days ago)

Identified: We are continuing to work on a fix for this issue.

20 Oct 2025 18:57:39 (5 days ago)

Identified: Our vendor has experienced a further service degradation and we are currently taking steps to mitigate.

20 Oct 2025 17:52:53 (5 days ago)

Monitoring: Our vendor has resolved the issue. We will continue to monitor and provide updates as we have them.

20 Oct 2025 10:52:42 (5 days ago)

Identified: We are working with the vendor to resolve the issue. We will continue to provide updates as we have them.

20 Oct 2025 10:45:05 (5 days ago)

Identified: We have identified the issue causing Zoom services degradation. Our engineers are currently working on the fix. Zoom will provide updates as soon as there is more information to share.

20 Oct 2025 09:13:35 (5 days ago)

Investigating: We are continuing to investigate the issue. We will continue to provide updates as we have them.

20 Oct 2025 08:37:36 (5 days ago)

Investigating: We are continuing to investigate the issue. We will continue to provide updates as we have them.

20 Oct 2025 07:58:42 (6 days ago)

Investigating: We have identified an issue with Zoom services degradation and are working on a mitigation plan. We will continue to provide updates as we have them.

20 Oct 2025 07:35:57 (6 days ago)

See all updates

SMS (Send meeting invite via SMS)

Sat 18

Sun 19

Mon 20

Tue 21

Wed 22

Thu 23

Fri 24

now

Zoom Notes

Sat 18

Sun 19

Mon 20

Tue 21

Wed 22

Thu 23

Fri 24

now

Zoom Phone - Global

Sat 18

Sun 19

Mon 20

Tue 21

Wed 22

Thu 23

Fri 24

now

Web Portal (Admin/Users/Provisioning/Dashboard & Reporting)

Sat 18

Sun 19

Mon 20

Tue 21

Wed 22

Thu 23

Fri 24

now

Third Party Contact Center Integration (Five9/Twilio/Talkdesk/inContact/Genesys)

Sat 18

Sun 19

Mon 20

Tue 21

Wed 22

Thu 23

Fri 24

now

Integration (API/Webhook)

Sat 18

Sun 19

Mon 20

Tue 21

Wed 22

Thu 23

Fri 24

now

Cisco Rooms registered to Zoom Phone

Sat 18

Sun 19

Mon 20

Tue 21

Wed 22

Thu 23

Fri 24

now

Polycom Rooms registered to Zoom Phone

Sat 18

Sun 19

Mon 20

Tue 21

Wed 22

Thu 23

Fri 24

now

Calling (Inbound/Outbound)

Sat 18

Sun 19

Mon 20

Tue 21

Wed 22

Thu 23

Fri 24

now

Zoom Phone Node Service

Sat 18

Sun 19

Mon 20

Tue 21

Wed 22

Thu 23

Fri 24

now

SMS

Sat 18

Sun 19

Mon 20

Tue 21

Wed 22

Thu 23

Fri 24

now

Zoom AIC

Sat 18

Sun 19

Mon 20

Tue 21

Wed 22

Thu 23

Fri 24

now

PSTN

Sat 18

Sun 19

Mon 20

Tue 21

Wed 22

Thu 23

Fri 24

now

Voicemail/Recording/Call Log

Sat 18

Sun 19

Mon 20

Tue 21

Wed 22

Thu 23

Fri 24

now

Issue with Zoom Services

Started 20 Oct 2025 07:35:57 (6 days ago), resolved 20 Oct 2025 22:22:43 (5 days ago)

Minor Incident

Resolved

Zoom Meetings

Zoom Chat

Zoom Revenue Accelerator

Zoom Contact Center

Mail

More...

We have identified an issue with Zoom services degradation and are working on a mitigation plan. We will continue to provide updates as we have them.

Resolved: This incident has been resolved.

20 Oct 2025 22:22:43 (5 days ago)

Monitoring: All services under this status post have been resolved and we are continuing to monitor services.

20 Oct 2025 20:37:30 (5 days ago)

Identified: Zoom Chat, Clinical Notes and Zoom Survey have now been restored. The team is continuing to work on restoration for the remaining service and will update as soon as we have new information to share.

20 Oct 2025 20:00:19 (5 days ago)

Identified: Zoom has restored multiple services and continues to work on restoration for the remaining services. Note that some meeting summaries generated by AI Companion during the initial incident are delayed and will be delivered later today.

20 Oct 2025 19:57:29 (5 days ago)

Identified: Zoom Revenue Accelerator service has been restored. The team is still working on restoring service for other services.

20 Oct 2025 19:07:12 (5 days ago)

Identified: We are continuing to work on a fix for this issue.

20 Oct 2025 18:57:39 (5 days ago)

Identified: Our vendor has experienced a further service degradation and we are currently taking steps to mitigate.

20 Oct 2025 17:52:53 (5 days ago)

Monitoring: Our vendor has resolved the issue. We will continue to monitor and provide updates as we have them.

20 Oct 2025 10:52:42 (5 days ago)

Identified: We are working with the vendor to resolve the issue. We will continue to provide updates as we have them.

20 Oct 2025 10:45:05 (5 days ago)

Identified: We have identified the issue causing Zoom services degradation. Our engineers are currently working on the fix. Zoom will provide updates as soon as there is more information to share.

20 Oct 2025 09:13:35 (5 days ago)

Investigating: We are continuing to investigate the issue. We will continue to provide updates as we have them.

20 Oct 2025 08:37:36 (5 days ago)

Investigating: We are continuing to investigate the issue. We will continue to provide updates as we have them.

20 Oct 2025 07:58:42 (6 days ago)

Investigating: We have identified an issue with Zoom services degradation and are working on a mitigation plan. We will continue to provide updates as we have them.

20 Oct 2025 07:35:57 (6 days ago)

See all updates

Zoom Phone

Sat 18

Sun 19

Mon 20

Tue 21

Wed 22

Thu 23

Fri 24

now

Devices (Softphones/Deskphones)

Sat 18

Sun 19

Mon 20

Tue 21

Wed 22

Thu 23

Fri 24

now

Zoom Phone - APAC

Sat 18

Sun 19

Mon 20

Tue 21

Wed 22

Thu 23

Fri 24

now

Zoom Phone

Sat 18

Sun 19

Mon 20

Tue 21

Wed 22

Thu 23

Fri 24

now

Calling (Inbound/Outbound)

Sat 18

Sun 19

Mon 20

Tue 21

Wed 22

Thu 23

Fri 24

now

A subset of users are experiencing intermittent issues with inbound and outbound PSTN one way audio calls in Singapore region.

Started 24 Oct 2025 04:03:54 (2 days ago), resolved 24 Oct 2025 10:12:57 (1 day ago)

Minor Incident

Resolved

Calling (Inbound/Outbound)

Voice (Inbound/Outbound)

We have received reports that a subset of users are experiencing intermittent issues with inbound and outbound PSTN one way audio calls in Singapore region. Our engineers are currently investigating the impact and root cause. Zoom will provide updates as soon as there is more information to share.

See all updates

Devices (Softphones/Deskphones)

Sat 18

Sun 19

Mon 20

Tue 21

Wed 22

Thu 23

Fri 24

now

BYOC - Premises

Sat 18

Sun 19

Mon 20

Tue 21

Wed 22

Thu 23

Fri 24

now

Provider Exchange

Sat 18

Sun 19

Mon 20

Tue 21

Wed 22

Thu 23

Fri 24

now

Emergency Calling

Sat 18

Sun 19

Mon 20

Tue 21

Wed 22

Thu 23

Fri 24

now

Recording Service

Sat 18

Sun 19

Mon 20

Tue 21

Wed 22

Thu 23

Fri 24

now

Zoom Phone - AUSTRALIA

Sat 18

Sun 19

Mon 20

Tue 21

Wed 22

Thu 23

Fri 24

now

Zoom Phone

Sat 18

Sun 19

Mon 20

Tue 21

Wed 22

Thu 23

Fri 24

now

Calling (Inbound/Outbound)

Sat 18

Sun 19

Mon 20

Tue 21

Wed 22

Thu 23

Fri 24

now

Devices (Softphones/Deskphones)

Sat 18

Sun 19

Mon 20

Tue 21

Wed 22

Thu 23

Fri 24

now

BYOC - Premises

Sat 18

Sun 19

Mon 20

Tue 21

Wed 22

Thu 23

Fri 24

now

Provider Exchange

Sat 18

Sun 19

Mon 20

Tue 21

Wed 22

Thu 23

Fri 24

now

Emergency Calling

Sat 18

Sun 19

Mon 20

Tue 21

Wed 22

Thu 23

Fri 24

now

Recording Service

Sat 18

Sun 19

Mon 20

Tue 21

Wed 22

Thu 23

Fri 24

now

SMS/MMS (Inbound/Outbound)

Sat 18

Sun 19

Mon 20

Tue 21

Wed 22

Thu 23

Fri 24

now

Zoom Phone - EMEA

Sat 18

Sun 19

Mon 20

Tue 21

Wed 22

Thu 23

Fri 24

now

Zoom Phone

Sat 18

Sun 19

Mon 20

Tue 21

Wed 22

Thu 23

Fri 24

now

Calling (Inbound/Outbound)

Sat 18

Sun 19

Mon 20

Tue 21

Wed 22

Thu 23

Fri 24

now

A subset of users are experiencing issues with Inbound and Outbound calls in Israel region.

Started 25 Oct 2025 08:36:53 (12 hours ago), resolved 25 Oct 2025 10:19:42 (10 hours ago)

Minor Incident

Resolved

Calling (Inbound/Outbound)

Voice (Inbound/Outbound)

We have detected service degradation where a subset of users are experiencing issues with Inbound and Outbound calls in Israel region. Our engineers are currently investigating the impact and root cause. Zoom will provide updates as soon as there is more information to share.

See all updates

Devices (Softphones/Deskphones)

Sat 18

Sun 19

Mon 20

Tue 21

Wed 22

Thu 23

Fri 24

now

BYOC - Premises

Sat 18

Sun 19

Mon 20

Tue 21

Wed 22

Thu 23

Fri 24

now

Provider Exchange

Sat 18

Sun 19

Mon 20

Tue 21

Wed 22

Thu 23

Fri 24

now

Emergency Calling

Sat 18

Sun 19

Mon 20

Tue 21

Wed 22

Thu 23

Fri 24

now

Recording Service

Sat 18

Sun 19

Mon 20

Tue 21

Wed 22

Thu 23

Fri 24

now

SMS/MMS (Inbound/Outbound)

Sat 18

Sun 19

Mon 20

Tue 21

Wed 22

Thu 23

Fri 24

now

Zoom Phone - HONG KONG/CHINA

Sat 18

Sun 19

Mon 20

Tue 21

Wed 22

Thu 23

Fri 24

now

Zoom Phone

Sat 18

Sun 19

Mon 20

Tue 21

Wed 22

Thu 23

Fri 24

now

Calling (Inbound/Outbound)

Sat 18

Sun 19

Mon 20

Tue 21

Wed 22

Thu 23

Fri 24

now

Devices (Softphones/Deskphones)

Sat 18

Sun 19

Mon 20

Tue 21

Wed 22

Thu 23

Fri 24

now

BYOC - Premises

Sat 18

Sun 19

Mon 20

Tue 21

Wed 22

Thu 23

Fri 24

now

Provider Exchange

Sat 18

Sun 19

Mon 20

Tue 21

Wed 22

Thu 23

Fri 24

now

Emergency Calling

Sat 18

Sun 19

Mon 20

Tue 21

Wed 22

Thu 23

Fri 24

now

Recording Service

Sat 18

Sun 19

Mon 20

Tue 21

Wed 22

Thu 23

Fri 24

now

Zoom Phone - JAPAN

Sat 18

Sun 19

Mon 20

Tue 21

Wed 22

Thu 23

Fri 24

now

Zoom Phone

Sat 18

Sun 19

Mon 20

Tue 21

Wed 22

Thu 23

Fri 24

now

Calling (Inbound/Outbound)

Sat 18

Sun 19

Mon 20

Tue 21

Wed 22

Thu 23

Fri 24

now

Devices (Softphones/Deskphones)

Sat 18

Sun 19

Mon 20

Tue 21

Wed 22

Thu 23

Fri 24

now

BYOC - Premises

Sat 18

Sun 19

Mon 20

Tue 21

Wed 22

Thu 23

Fri 24

now

Provider Exchange

Sat 18

Sun 19

Mon 20

Tue 21

Wed 22

Thu 23

Fri 24

now

Emergency Calling

Sat 18

Sun 19

Mon 20

Tue 21

Wed 22

Thu 23

Fri 24

now

Recording Service

Sat 18

Sun 19

Mon 20

Tue 21

Wed 22

Thu 23

Fri 24

now

Zoom Phone - LATIN AMERICA

Sat 18

Sun 19

Mon 20

Tue 21

Wed 22

Thu 23

Fri 24

now

Zoom Phone

Sat 18

Sun 19

Mon 20

Tue 21

Wed 22

Thu 23

Fri 24

now

Calling (Inbound/Outbound)

Sat 18

Sun 19

Mon 20

Tue 21

Wed 22

Thu 23

Fri 24

now

Devices (Softphones/Deskphones)

Sat 18

Sun 19

Mon 20

Tue 21

Wed 22

Thu 23

Fri 24

now

BYOC - Premises

Sat 18

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now

Provider Exchange

Sat 18

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now

Emergency Calling

Sat 18

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now

Recording Service

Sat 18

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now

Zoom Phone - NORTH AMERICA

Sat 18

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now

Zoom Phone

Sat 18

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now

Calling (Inbound/Outbound)

Sat 18

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now

SMS/MMS (Inbound/Outbound)

Sat 18

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now

Devices (Softphones/Deskphones)

Sat 18

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now

BYOC - Premises

Sat 18

Sun 19

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now

Provider Exchange

Sat 18

Sun 19

Mon 20

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now

Emergency Calling

Sat 18

Sun 19

Mon 20

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now

Recording Service

Sat 18

Sun 19

Mon 20

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now

Zoom Revenue Accelerator

Sat 18

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now

Zoom Revenue Accelerator

Sat 18

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Issue with Zoom Services

Started 20 Oct 2025 07:35:57 (6 days ago), resolved 20 Oct 2025 22:22:43 (5 days ago)

Minor Incident

Resolved

Zoom Meetings

Zoom Chat

Zoom Revenue Accelerator

Zoom Contact Center

Mail

More...

We have identified an issue with Zoom services degradation and are working on a mitigation plan. We will continue to provide updates as we have them.

Resolved: This incident has been resolved.

20 Oct 2025 22:22:43 (5 days ago)

Monitoring: All services under this status post have been resolved and we are continuing to monitor services.

20 Oct 2025 20:37:30 (5 days ago)

Identified: Zoom Chat, Clinical Notes and Zoom Survey have now been restored. The team is continuing to work on restoration for the remaining service and will update as soon as we have new information to share.

20 Oct 2025 20:00:19 (5 days ago)

Identified: Zoom has restored multiple services and continues to work on restoration for the remaining services. Note that some meeting summaries generated by AI Companion during the initial incident are delayed and will be delivered later today.

20 Oct 2025 19:57:29 (5 days ago)

Identified: Zoom Revenue Accelerator service has been restored. The team is still working on restoring service for other services.

20 Oct 2025 19:07:12 (5 days ago)

Identified: We are continuing to work on a fix for this issue.

20 Oct 2025 18:57:39 (5 days ago)

Identified: Our vendor has experienced a further service degradation and we are currently taking steps to mitigate.

20 Oct 2025 17:52:53 (5 days ago)

Monitoring: Our vendor has resolved the issue. We will continue to monitor and provide updates as we have them.

20 Oct 2025 10:52:42 (5 days ago)

Identified: We are working with the vendor to resolve the issue. We will continue to provide updates as we have them.

20 Oct 2025 10:45:05 (5 days ago)

Identified: We have identified the issue causing Zoom services degradation. Our engineers are currently working on the fix. Zoom will provide updates as soon as there is more information to share.

20 Oct 2025 09:13:35 (5 days ago)

Investigating: We are continuing to investigate the issue. We will continue to provide updates as we have them.

20 Oct 2025 08:37:36 (5 days ago)

Investigating: We are continuing to investigate the issue. We will continue to provide updates as we have them.

20 Oct 2025 07:58:42 (6 days ago)

Investigating: We have identified an issue with Zoom services degradation and are working on a mitigation plan. We will continue to provide updates as we have them.

20 Oct 2025 07:35:57 (6 days ago)

See all updates

Deals

Sat 18

Sun 19

Mon 20

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Wed 22

Thu 23

Fri 24

now

Email Notifications

Sat 18

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now

Conversation Analytics

Sat 18

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Recordings

Sat 18

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Zoom Rooms

Sat 18

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Zoom Rooms

Sat 18

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Zoom Rooms Digital Signage

Sat 18

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now

Zoom Workspace Reservation

Sat 18

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now

Zoom Visitor Management

Sat 18

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now

Zoom Subscriptions

Sat 18

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now

Zoom Support

Sat 18

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now

Knowledge Base

Sat 18

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now

Chatbot

Sat 18

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now

Ticketing

Sat 18

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now

Phone Support

Sat 18

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now

Zoom Virtual Agent

Sat 18

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now

Zoom Website

Sat 18

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now

Zoom Dashboard & Reporting

Sat 18

Sun 19

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now

Download Center & Clients

Sat 18

Sun 19

Mon 20

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now

Web Portal

Sat 18

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now

Web Client

Sat 18

Sun 19

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now

Zoom Rooms

Sat 18

Sun 19

Mon 20

Tue 21

Wed 22

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now

Integrations/Calendar/Plug-In/Add-In

Sat 18

Sun 19

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now

Zoom Learning Center

Sat 18

Sun 19

Mon 20

Tue 21

Wed 22

Thu 23

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now

Issue with Zoom AIC, Zoom Learning Center & push notifications services

Started 20 Oct 2025 13:49:51 (5 days ago), resolved 21 Oct 2025 00:06:57 (5 days ago)

Minor Incident

Resolved

Zoom Contact Center

Chat Messaging: Peer To Peer Messaging, History, Channels, Push Notifications

Zoom Learning Center

Zoom AIC

A subset of users are experiencing issues with AIC and push notifications services. Zoom will provide updates as soon as there is more information to share.

See all updates

Zoom Workforce Management

Sat 18

Sun 19

Mon 20

Tue 21

Wed 22

Thu 23

Fri 24

now

A subset of users are experiencing issues with Workforce Management in certain US regions.

Started 19 Oct 2025 02:23:07 (7 days ago), resolved 19 Oct 2025 02:41:26 (7 days ago)

Minor Incident

Resolved

Zoom Workforce Management

We have detected service degradation where a subset of users would be experiencing some issue in Workforce Management for few US regions. Our engineers are currently investigating the impact and root cause. Zoom will provide updates as soon as there is more information to share.

See all updates

Issue with Zoom Services

Started 20 Oct 2025 07:35:57 (6 days ago), resolved 20 Oct 2025 22:22:43 (5 days ago)

Minor Incident

Resolved

Zoom Meetings

Zoom Chat

Zoom Revenue Accelerator

Zoom Contact Center

Mail

More...

We have identified an issue with Zoom services degradation and are working on a mitigation plan. We will continue to provide updates as we have them.

Resolved: This incident has been resolved.

20 Oct 2025 22:22:43 (5 days ago)

Monitoring: All services under this status post have been resolved and we are continuing to monitor services.

20 Oct 2025 20:37:30 (5 days ago)

Identified: Zoom Chat, Clinical Notes and Zoom Survey have now been restored. The team is continuing to work on restoration for the remaining service and will update as soon as we have new information to share.

20 Oct 2025 20:00:19 (5 days ago)

Identified: Zoom has restored multiple services and continues to work on restoration for the remaining services. Note that some meeting summaries generated by AI Companion during the initial incident are delayed and will be delivered later today.

20 Oct 2025 19:57:29 (5 days ago)

Identified: Zoom Revenue Accelerator service has been restored. The team is still working on restoring service for other services.

20 Oct 2025 19:07:12 (5 days ago)

Identified: We are continuing to work on a fix for this issue.

20 Oct 2025 18:57:39 (5 days ago)

Identified: Our vendor has experienced a further service degradation and we are currently taking steps to mitigate.

20 Oct 2025 17:52:53 (5 days ago)

Monitoring: Our vendor has resolved the issue. We will continue to monitor and provide updates as we have them.

20 Oct 2025 10:52:42 (5 days ago)

Identified: We are working with the vendor to resolve the issue. We will continue to provide updates as we have them.

20 Oct 2025 10:45:05 (5 days ago)

Identified: We have identified the issue causing Zoom services degradation. Our engineers are currently working on the fix. Zoom will provide updates as soon as there is more information to share.

20 Oct 2025 09:13:35 (5 days ago)

Investigating: We are continuing to investigate the issue. We will continue to provide updates as we have them.

20 Oct 2025 08:37:36 (5 days ago)

Investigating: We are continuing to investigate the issue. We will continue to provide updates as we have them.

20 Oct 2025 07:58:42 (6 days ago)

Investigating: We have identified an issue with Zoom services degradation and are working on a mitigation plan. We will continue to provide updates as we have them.

20 Oct 2025 07:35:57 (6 days ago)

See all updates

Zoom Survey

Sat 18

Sun 19

Mon 20

Tue 21

Wed 22

Thu 23

Fri 24

now

Issue with Zoom Services

Started 20 Oct 2025 07:35:57 (6 days ago), resolved 20 Oct 2025 22:22:43 (5 days ago)

Minor Incident

Resolved

Zoom Meetings

Zoom Chat

Zoom Revenue Accelerator

Zoom Contact Center

Mail

More...

We have identified an issue with Zoom services degradation and are working on a mitigation plan. We will continue to provide updates as we have them.

Resolved: This incident has been resolved.

20 Oct 2025 22:22:43 (5 days ago)

Monitoring: All services under this status post have been resolved and we are continuing to monitor services.

20 Oct 2025 20:37:30 (5 days ago)

Identified: Zoom Chat, Clinical Notes and Zoom Survey have now been restored. The team is continuing to work on restoration for the remaining service and will update as soon as we have new information to share.

20 Oct 2025 20:00:19 (5 days ago)

Identified: Zoom has restored multiple services and continues to work on restoration for the remaining services. Note that some meeting summaries generated by AI Companion during the initial incident are delayed and will be delivered later today.

20 Oct 2025 19:57:29 (5 days ago)

Identified: Zoom Revenue Accelerator service has been restored. The team is still working on restoring service for other services.

20 Oct 2025 19:07:12 (5 days ago)

Identified: We are continuing to work on a fix for this issue.

20 Oct 2025 18:57:39 (5 days ago)

Identified: Our vendor has experienced a further service degradation and we are currently taking steps to mitigate.

20 Oct 2025 17:52:53 (5 days ago)

Monitoring: Our vendor has resolved the issue. We will continue to monitor and provide updates as we have them.

20 Oct 2025 10:52:42 (5 days ago)

Identified: We are working with the vendor to resolve the issue. We will continue to provide updates as we have them.

20 Oct 2025 10:45:05 (5 days ago)

Identified: We have identified the issue causing Zoom services degradation. Our engineers are currently working on the fix. Zoom will provide updates as soon as there is more information to share.

20 Oct 2025 09:13:35 (5 days ago)

Investigating: We are continuing to investigate the issue. We will continue to provide updates as we have them.

20 Oct 2025 08:37:36 (5 days ago)

Investigating: We are continuing to investigate the issue. We will continue to provide updates as we have them.

20 Oct 2025 07:58:42 (6 days ago)

Investigating: We have identified an issue with Zoom services degradation and are working on a mitigation plan. We will continue to provide updates as we have them.

20 Oct 2025 07:35:57 (6 days ago)

See all updates

Zoom Clinical Notes

Sat 18

Sun 19

Mon 20

Tue 21

Wed 22

Thu 23

Fri 24

now

Zoom Status

Real-time updates of Zoom issues and outages

Zoom status is Under Maintenance

Zoom Chat

Chat Messaging: Peer To Peer Messaging, History, Channels, Push Notifications

File Transfers: File, Video, Pictures, Voice

Zoom Clips

Zoom Contact Center

Voice (Inbound/Outbound)

Voice (Inbound/Outbound)

Active Incidents

Recently Resolved Incidents

Zoom Outage Survival Guide

Zoom Components

Zoom

Zoom Blog

Zoom Chat

Zoom Chat

Chat Messaging: Peer To Peer Messaging, History, Channels, Push Notifications

User Profiles and Presence

File Transfers: File, Video, Pictures, Voice

Archive Message: Archiving IM message with Third-parties and Email Notifications

Search

Zoom AIC

Profile Card

Zoom Clips

Zoom Community

Zoom CX - Global

Zoom Contact Center

Web Portal (Admin/Users/Provisioning)

Desktop Client (Supervisors/Agents)

Web Client (Supervisors/Agents)

3rd Party Integration Clients (e.g. Salesforce, ServiceNow, Zendesk, Meta)

Reporting Service

Developer Platform (APIs/Webhooks)

Developer Platform (SDKs)

Zoom Workforce Management

SMS

PSTN

Provider Exchange (PEX)

BYOC

Zoom AIC

Zoom CX - APAC

Zoom Contact Center

Voice (Inbound/Outbound)

Video (Inbound/Outbound)

Chat (Inbound/Outbound)

3rd Party Messaging/Social (Inbound/Outbound)

Email (Inbound/Outbound)

Outbound Dialers

Remote Control

AI Expert Assist

Recording Service

Voicemail

Zoom CX - AUSTRALIA

Zoom Contact Center

Voice (Inbound/Outbound)

Video (Inbound/Outbound)

Chat (Inbound/Outbound)

3rd Party Messaging/Social (Inbound/Outbound)

Email (Inbound/Outbound)

Outbound Dialers

Remote Control

AI Expert Assist

Recording Service

BYOC - Premises

Zoom CX - EMEA

Zoom Contact Center

Voice (Inbound/Outbound)

Video (Inbound/Outbound)

Chat (Inbound/Outbound)

3rd Party Messaging/Social (Inbound/Outbound)

Email (Inbound/Outbound)

Outbound Dialers

Remote Control

AI Expert Assist

Recording Service

BYOC - Premises

Cobrowse

Zoom CX - JAPAN