Zix | AppRiver Status
Real-time updates of Zix | AppRiver issues and outages
Zix | AppRiver status is Operational
Information Archive / ZCP
Erado Archiving
Legacy Archive / ZixArchive
Zix | AppRiver CloudAlly Backup
EMP/DeliverySlip
Erado SecureMail (ESM)
Hosted ZixGateway
Active Incidents
We are thrilled to announce the launch of our updated Secure Cloud Platform on 10/22, designed to enhance your experience with a modernized user interface. This update streamlines your operations and supports growth with features like enhanced analytics, tailored product recommendations, and an integrated dashboard for seamless management of tasks, customer accounts, and orders.
With the simplified order history page, you can manage all subscriptions in one place, and the customer event calendar will keep you on top of expiring subscriptions and trials. These enhancements, along with API integrations and comprehensive subscription management, will save you time, reduce operational costs, and allow you to focus on growing your business.
For more information, please see our video tutorials at: https://securecloud.hubs.vidyard.com/
We are excited to announce a new and improved way to order products and bundles for your customers! This release includes ordering features that will save you time, an order history page and to see all your customers subscriptions in one spot, and a customer event calendar to see when subscriptions or trials are expiring. Learn more about these exciting enhancements by watching this product video.
https://securecloud.hubs.vidyard.com/watch/rWTSjEXMy3V2bLs9Se252S
Recently Resolved Incidents
Service Alert posted by Microsoft:
User impact Users may be unable to setup MFA on devices for the first time.
Scope of impact Impact is specific to users who are served through the affected infrastructure.
Zix | AppRiver Outage Survival Guide
Zix | AppRiver Components
Zix | AppRiver Archive Services
Information Archive / ZCP
We are excited to announce a new and improved way to order products and bundles for your customers! This release includes ordering features that will save you time, an order history page and to see all your customers subscriptions in one spot, and a customer event calendar to see when subscriptions or trials are expiring. Learn more about these exciting enhancements by watching this product video.
https://securecloud.hubs.vidyard.com/watch/rWTSjEXMy3V2bLs9Se252S
Erado Archiving
We are excited to announce a new and improved way to order products and bundles for your customers! This release includes ordering features that will save you time, an order history page and to see all your customers subscriptions in one spot, and a customer event calendar to see when subscriptions or trials are expiring. Learn more about these exciting enhancements by watching this product video.
https://securecloud.hubs.vidyard.com/watch/rWTSjEXMy3V2bLs9Se252S
Legacy Archive / ZixArchive
We are excited to announce a new and improved way to order products and bundles for your customers! This release includes ordering features that will save you time, an order history page and to see all your customers subscriptions in one spot, and a customer event calendar to see when subscriptions or trials are expiring. Learn more about these exciting enhancements by watching this product video.
https://securecloud.hubs.vidyard.com/watch/rWTSjEXMy3V2bLs9Se252S
Zix | AppRiver CloudAlly Backup
We are excited to announce a new and improved way to order products and bundles for your customers! This release includes ordering features that will save you time, an order history page and to see all your customers subscriptions in one spot, and a customer event calendar to see when subscriptions or trials are expiring. Learn more about these exciting enhancements by watching this product video.
https://securecloud.hubs.vidyard.com/watch/rWTSjEXMy3V2bLs9Se252S
Zix | AppRiver Encryption Services
EMP/DeliverySlip
We are excited to announce a new and improved way to order products and bundles for your customers! This release includes ordering features that will save you time, an order history page and to see all your customers subscriptions in one spot, and a customer event calendar to see when subscriptions or trials are expiring. Learn more about these exciting enhancements by watching this product video.
https://securecloud.hubs.vidyard.com/watch/rWTSjEXMy3V2bLs9Se252S
Erado SecureMail (ESM)
We are excited to announce a new and improved way to order products and bundles for your customers! This release includes ordering features that will save you time, an order history page and to see all your customers subscriptions in one spot, and a customer event calendar to see when subscriptions or trials are expiring. Learn more about these exciting enhancements by watching this product video.
https://securecloud.hubs.vidyard.com/watch/rWTSjEXMy3V2bLs9Se252S
Hosted ZixGateway
We are excited to announce a new and improved way to order products and bundles for your customers! This release includes ordering features that will save you time, an order history page and to see all your customers subscriptions in one spot, and a customer event calendar to see when subscriptions or trials are expiring. Learn more about these exciting enhancements by watching this product video.
https://securecloud.hubs.vidyard.com/watch/rWTSjEXMy3V2bLs9Se252S
Hosted SMB
We are excited to announce a new and improved way to order products and bundles for your customers! This release includes ordering features that will save you time, an order history page and to see all your customers subscriptions in one spot, and a customer event calendar to see when subscriptions or trials are expiring. Learn more about these exciting enhancements by watching this product video.
https://securecloud.hubs.vidyard.com/watch/rWTSjEXMy3V2bLs9Se252S
Secure Cloud Email Encryption (AEE/ZEE)
We are excited to announce a new and improved way to order products and bundles for your customers! This release includes ordering features that will save you time, an order history page and to see all your customers subscriptions in one spot, and a customer event calendar to see when subscriptions or trials are expiring. Learn more about these exciting enhancements by watching this product video.
https://securecloud.hubs.vidyard.com/watch/rWTSjEXMy3V2bLs9Se252S
ZixPortal
We are excited to announce a new and improved way to order products and bundles for your customers! This release includes ordering features that will save you time, an order history page and to see all your customers subscriptions in one spot, and a customer event calendar to see when subscriptions or trials are expiring. Learn more about these exciting enhancements by watching this product video.
https://securecloud.hubs.vidyard.com/watch/rWTSjEXMy3V2bLs9Se252S
Zix | AppRiver Customer Portal Interface
Customer Portal
We are thrilled to announce the launch of our updated Secure Cloud Platform on 10/22, designed to enhance your experience with a modernized user interface. This update streamlines your operations and supports growth with features like enhanced analytics, tailored product recommendations, and an integrated dashboard for seamless management of tasks, customer accounts, and orders.
With the simplified order history page, you can manage all subscriptions in one place, and the customer event calendar will keep you on top of expiring subscriptions and trials. These enhancements, along with API integrations and comprehensive subscription management, will save you time, reduce operational costs, and allow you to focus on growing your business.
For more information, please see our video tutorials at: https://securecloud.hubs.vidyard.com/
Partner Portal
Billing Area
ZixCentral
Zix | AppRiver Secure Hosted Exchange
Exchange 2013/2016+ (EXG7)
We are excited to announce a new and improved way to order products and bundles for your customers! This release includes ordering features that will save you time, an order history page and to see all your customers subscriptions in one spot, and a customer event calendar to see when subscriptions or trials are expiring. Learn more about these exciting enhancements by watching this product video.
https://securecloud.hubs.vidyard.com/watch/rWTSjEXMy3V2bLs9Se252S
Zix | AppRiver Office 365
Service Alert posted by Microsoft:
User impact Users may be unable to setup MFA on devices for the first time.
Scope of impact Impact is specific to users who are served through the affected infrastructure.
We are excited to announce a new and improved way to order products and bundles for your customers! This release includes ordering features that will save you time, an order history page and to see all your customers subscriptions in one spot, and a customer event calendar to see when subscriptions or trials are expiring. Learn more about these exciting enhancements by watching this product video.
https://securecloud.hubs.vidyard.com/watch/rWTSjEXMy3V2bLs9Se252S
Zix | AppRiver DNS Hosting
We are excited to announce a new and improved way to order products and bundles for your customers! This release includes ordering features that will save you time, an order history page and to see all your customers subscriptions in one spot, and a customer event calendar to see when subscriptions or trials are expiring. Learn more about these exciting enhancements by watching this product video.
https://securecloud.hubs.vidyard.com/watch/rWTSjEXMy3V2bLs9Se252S
Zix | AppRiver Support Infrastructure
Phone System
We are excited to announce a new and improved way to order products and bundles for your customers! This release includes ordering features that will save you time, an order history page and to see all your customers subscriptions in one spot, and a customer event calendar to see when subscriptions or trials are expiring. Learn more about these exciting enhancements by watching this product video.
https://securecloud.hubs.vidyard.com/watch/rWTSjEXMy3V2bLs9Se252S
Live Chat
We are excited to announce a new and improved way to order products and bundles for your customers! This release includes ordering features that will save you time, an order history page and to see all your customers subscriptions in one spot, and a customer event calendar to see when subscriptions or trials are expiring. Learn more about these exciting enhancements by watching this product video.
https://securecloud.hubs.vidyard.com/watch/rWTSjEXMy3V2bLs9Se252S
Support Ticketing System
We are excited to announce a new and improved way to order products and bundles for your customers! This release includes ordering features that will save you time, an order history page and to see all your customers subscriptions in one spot, and a customer event calendar to see when subscriptions or trials are expiring. Learn more about these exciting enhancements by watching this product video.
https://securecloud.hubs.vidyard.com/watch/rWTSjEXMy3V2bLs9Se252S
Zix | AppRiver Threat Protection
Email Threat Protection
We are excited to announce a new and improved way to order products and bundles for your customers! This release includes ordering features that will save you time, an order history page and to see all your customers subscriptions in one spot, and a customer event calendar to see when subscriptions or trials are expiring. Learn more about these exciting enhancements by watching this product video.
https://securecloud.hubs.vidyard.com/watch/rWTSjEXMy3V2bLs9Se252S
Zix Protect/Spam Stops Here
We are excited to announce a new and improved way to order products and bundles for your customers! This release includes ordering features that will save you time, an order history page and to see all your customers subscriptions in one spot, and a customer event calendar to see when subscriptions or trials are expiring. Learn more about these exciting enhancements by watching this product video.
https://securecloud.hubs.vidyard.com/watch/rWTSjEXMy3V2bLs9Se252S
Zix | AppRiver Email Continuity
Secure Cloud Email Continuity
We are excited to announce a new and improved way to order products and bundles for your customers! This release includes ordering features that will save you time, an order history page and to see all your customers subscriptions in one spot, and a customer event calendar to see when subscriptions or trials are expiring. Learn more about these exciting enhancements by watching this product video.
https://securecloud.hubs.vidyard.com/watch/rWTSjEXMy3V2bLs9Se252S
Legacy Continuty
We are excited to announce a new and improved way to order products and bundles for your customers! This release includes ordering features that will save you time, an order history page and to see all your customers subscriptions in one spot, and a customer event calendar to see when subscriptions or trials are expiring. Learn more about these exciting enhancements by watching this product video.
https://securecloud.hubs.vidyard.com/watch/rWTSjEXMy3V2bLs9Se252S
