Zix | AppRiver Status
Real-time updates of Zix | AppRiver issues and outages
Zix | AppRiver status is Operational
Information Archive / ZCP
Erado Archiving
Legacy Archive / ZixArchive
Zix | AppRiver CloudAlly Backup
EMP/DeliverySlip
Erado SecureMail (ESM)
Hosted ZixGateway
Active Incidents
Customer advisory
New status page for OpenText Cybersecurity customers
On March 1, 2025, OpenText will retire https://status.appriver.com/ and replace it with https://status.opentext.com/.
To subscribe to updates and get notified whenever OpenText creates, updates or resolves an incident, follow these steps: 1. Visit https://status.opentext.com/ 2. Click SUBSCRIBE TO UPDATES. 3. Select your notification method by clicking the mail icon for email notifications or the phone icon for text messages. 4. Click Select "none" to clear the selected components. 5. Select the cybersecurity services you want to receive notifications for by clicking on them. The services are located on the status page under Components > Cybersecurity (Zix). 6. Click Save. 7. Check your email or text messages for your subscription confirmation. Click Confirm subscription.
Note: OpenText has partnered with Atlassian, an Australian software company, for best-in-class incident/maintenance communications. That is why all email notifications will be sent from [email protected] instead of an OpenText email domain. We encourage all customers to add [email protected] to their safe sender list to help ensure that notifications are delivered straight to their inbox.
Change from CST to UTC All times will now be listed in UTC on the new status page.
Modifying your subscription or unsubscribing The OpenText Status Dashboard allows you to manage your service subscriptions, including the option to modify or unsubscribe at any time. Refer to our User Guide to learn how to manage your subscription.
More information For more information, contact Client Services at [email protected]
We are currently in process of upgrading our systems and removing weak TLS ciphers from use on the inbound delivery side of Email Threat Protection. We will begin the process on 2/18 and will continue the upgrades over the upcoming weeks. If you need to confirm the cipher list, please reach out to our support team at [email protected].
Q: What is happening? A: Starting on 1/27/2025 we will begin removing Appriver Automation app registrations from our M365 customer tenants.
Q: Why is this being done? A: The Appriver Automation app registrations have been replaced with new authentication methods so the older applications need to be removed. Removing the older applications aligns with Microsoft's security guidelines and best practices.
Q: When is this happening? A: We will begin removing the AppRiver Automation app registrations in a phased approach starting on 1/27/2025 and we expect the project to be completed within 90 days.
Q: What do I need to do? A: We will be using an automated process to remove the Appriver Automation app registrations so no actions will be required from our customers/partners.
Q: Will this interrupt our service? A: There will be no interruption of services.
We are aware of an issue with outbound messages being rejected. We have raised a high severity ticket with our engineers and they are currently looking into the issue.
Unless you are using a third-party app on your tenant that is configured with Azure AD Graph API, you likely will only see Microsoft apps listed on your tenant regarding this notice, such as “Microsoft Office”. If you do have a third-party app listed, you will need to work with that vendor who supplies that app to confirm they have an upgrade available to Microsoft Graph API. If you only see “Microsoft Office” as the listed app, see the information below:
Please see the following Microsoft blog for full details:
Action required: Azure AD Graph API retirement | Microsoft Community Hub
Statement from Microsoft Blog -
Some of the service principals using Azure AD Graph in your tenant may be provided by Microsoft. Most of these have an update available that uses Microsoft Graph, instead of Azure AD Graph APIs, such as:
- Azure AD PowerShell: AzureAD PowerShell is deprecated and will be retired soon. You should migrate to Microsoft Graph PowerShel SDK
- Azure CLI: Microsoft Graph migration
- Azure PowerShell: PowerShell Gallery | Az 12.4.0
- Visual Studio: Visual Studio 2022 version 17.7 Release Notes
Some Microsoft applications, including Microsoft Office, Microsoft Visual Studio Legacy, and Microsoft Intune, do not yet have an update available without Azure AD Graph API usage. For these, we will provide future Azure AD Graph API retirement blog updates when a replacement version is available. These apps will be granted extended access for Azure AD Graph and sufficient time will be given to update the applications when an update is made available.
Recently Resolved Incidents
No recent incidents
Zix | AppRiver Outage Survival Guide
Zix | AppRiver Components
Zix | AppRiver Archive Services
Information Archive / ZCP
Customer advisory
New status page for OpenText Cybersecurity customers
On March 1, 2025, OpenText will retire https://status.appriver.com/ and replace it with https://status.opentext.com/.
To subscribe to updates and get notified whenever OpenText creates, updates or resolves an incident, follow these steps: 1. Visit https://status.opentext.com/ 2. Click SUBSCRIBE TO UPDATES. 3. Select your notification method by clicking the mail icon for email notifications or the phone icon for text messages. 4. Click Select "none" to clear the selected components. 5. Select the cybersecurity services you want to receive notifications for by clicking on them. The services are located on the status page under Components > Cybersecurity (Zix). 6. Click Save. 7. Check your email or text messages for your subscription confirmation. Click Confirm subscription.
Note: OpenText has partnered with Atlassian, an Australian software company, for best-in-class incident/maintenance communications. That is why all email notifications will be sent from [email protected] instead of an OpenText email domain. We encourage all customers to add [email protected] to their safe sender list to help ensure that notifications are delivered straight to their inbox.
Change from CST to UTC All times will now be listed in UTC on the new status page.
Modifying your subscription or unsubscribing The OpenText Status Dashboard allows you to manage your service subscriptions, including the option to modify or unsubscribe at any time. Refer to our User Guide to learn how to manage your subscription.
More information For more information, contact Client Services at [email protected]
Erado Archiving
Customer advisory
New status page for OpenText Cybersecurity customers
On March 1, 2025, OpenText will retire https://status.appriver.com/ and replace it with https://status.opentext.com/.
To subscribe to updates and get notified whenever OpenText creates, updates or resolves an incident, follow these steps: 1. Visit https://status.opentext.com/ 2. Click SUBSCRIBE TO UPDATES. 3. Select your notification method by clicking the mail icon for email notifications or the phone icon for text messages. 4. Click Select "none" to clear the selected components. 5. Select the cybersecurity services you want to receive notifications for by clicking on them. The services are located on the status page under Components > Cybersecurity (Zix). 6. Click Save. 7. Check your email or text messages for your subscription confirmation. Click Confirm subscription.
Note: OpenText has partnered with Atlassian, an Australian software company, for best-in-class incident/maintenance communications. That is why all email notifications will be sent from [email protected] instead of an OpenText email domain. We encourage all customers to add [email protected] to their safe sender list to help ensure that notifications are delivered straight to their inbox.
Change from CST to UTC All times will now be listed in UTC on the new status page.
Modifying your subscription or unsubscribing The OpenText Status Dashboard allows you to manage your service subscriptions, including the option to modify or unsubscribe at any time. Refer to our User Guide to learn how to manage your subscription.
More information For more information, contact Client Services at [email protected]
Legacy Archive / ZixArchive
Customer advisory
New status page for OpenText Cybersecurity customers
On March 1, 2025, OpenText will retire https://status.appriver.com/ and replace it with https://status.opentext.com/.
To subscribe to updates and get notified whenever OpenText creates, updates or resolves an incident, follow these steps: 1. Visit https://status.opentext.com/ 2. Click SUBSCRIBE TO UPDATES. 3. Select your notification method by clicking the mail icon for email notifications or the phone icon for text messages. 4. Click Select "none" to clear the selected components. 5. Select the cybersecurity services you want to receive notifications for by clicking on them. The services are located on the status page under Components > Cybersecurity (Zix). 6. Click Save. 7. Check your email or text messages for your subscription confirmation. Click Confirm subscription.
Note: OpenText has partnered with Atlassian, an Australian software company, for best-in-class incident/maintenance communications. That is why all email notifications will be sent from [email protected] instead of an OpenText email domain. We encourage all customers to add [email protected] to their safe sender list to help ensure that notifications are delivered straight to their inbox.
Change from CST to UTC All times will now be listed in UTC on the new status page.
Modifying your subscription or unsubscribing The OpenText Status Dashboard allows you to manage your service subscriptions, including the option to modify or unsubscribe at any time. Refer to our User Guide to learn how to manage your subscription.
More information For more information, contact Client Services at [email protected]
Zix | AppRiver CloudAlly Backup
Customer advisory
New status page for OpenText Cybersecurity customers
On March 1, 2025, OpenText will retire https://status.appriver.com/ and replace it with https://status.opentext.com/.
To subscribe to updates and get notified whenever OpenText creates, updates or resolves an incident, follow these steps: 1. Visit https://status.opentext.com/ 2. Click SUBSCRIBE TO UPDATES. 3. Select your notification method by clicking the mail icon for email notifications or the phone icon for text messages. 4. Click Select "none" to clear the selected components. 5. Select the cybersecurity services you want to receive notifications for by clicking on them. The services are located on the status page under Components > Cybersecurity (Zix). 6. Click Save. 7. Check your email or text messages for your subscription confirmation. Click Confirm subscription.
Note: OpenText has partnered with Atlassian, an Australian software company, for best-in-class incident/maintenance communications. That is why all email notifications will be sent from [email protected] instead of an OpenText email domain. We encourage all customers to add [email protected] to their safe sender list to help ensure that notifications are delivered straight to their inbox.
Change from CST to UTC All times will now be listed in UTC on the new status page.
Modifying your subscription or unsubscribing The OpenText Status Dashboard allows you to manage your service subscriptions, including the option to modify or unsubscribe at any time. Refer to our User Guide to learn how to manage your subscription.
More information For more information, contact Client Services at [email protected]
Zix | AppRiver Encryption Services
EMP/DeliverySlip
Customer advisory
New status page for OpenText Cybersecurity customers
On March 1, 2025, OpenText will retire https://status.appriver.com/ and replace it with https://status.opentext.com/.
To subscribe to updates and get notified whenever OpenText creates, updates or resolves an incident, follow these steps: 1. Visit https://status.opentext.com/ 2. Click SUBSCRIBE TO UPDATES. 3. Select your notification method by clicking the mail icon for email notifications or the phone icon for text messages. 4. Click Select "none" to clear the selected components. 5. Select the cybersecurity services you want to receive notifications for by clicking on them. The services are located on the status page under Components > Cybersecurity (Zix). 6. Click Save. 7. Check your email or text messages for your subscription confirmation. Click Confirm subscription.
Note: OpenText has partnered with Atlassian, an Australian software company, for best-in-class incident/maintenance communications. That is why all email notifications will be sent from [email protected] instead of an OpenText email domain. We encourage all customers to add [email protected] to their safe sender list to help ensure that notifications are delivered straight to their inbox.
Change from CST to UTC All times will now be listed in UTC on the new status page.
Modifying your subscription or unsubscribing The OpenText Status Dashboard allows you to manage your service subscriptions, including the option to modify or unsubscribe at any time. Refer to our User Guide to learn how to manage your subscription.
More information For more information, contact Client Services at [email protected]
Erado SecureMail (ESM)
Customer advisory
New status page for OpenText Cybersecurity customers
On March 1, 2025, OpenText will retire https://status.appriver.com/ and replace it with https://status.opentext.com/.
To subscribe to updates and get notified whenever OpenText creates, updates or resolves an incident, follow these steps: 1. Visit https://status.opentext.com/ 2. Click SUBSCRIBE TO UPDATES. 3. Select your notification method by clicking the mail icon for email notifications or the phone icon for text messages. 4. Click Select "none" to clear the selected components. 5. Select the cybersecurity services you want to receive notifications for by clicking on them. The services are located on the status page under Components > Cybersecurity (Zix). 6. Click Save. 7. Check your email or text messages for your subscription confirmation. Click Confirm subscription.
Note: OpenText has partnered with Atlassian, an Australian software company, for best-in-class incident/maintenance communications. That is why all email notifications will be sent from [email protected] instead of an OpenText email domain. We encourage all customers to add [email protected] to their safe sender list to help ensure that notifications are delivered straight to their inbox.
Change from CST to UTC All times will now be listed in UTC on the new status page.
Modifying your subscription or unsubscribing The OpenText Status Dashboard allows you to manage your service subscriptions, including the option to modify or unsubscribe at any time. Refer to our User Guide to learn how to manage your subscription.
More information For more information, contact Client Services at [email protected]
Hosted ZixGateway
Customer advisory
New status page for OpenText Cybersecurity customers
On March 1, 2025, OpenText will retire https://status.appriver.com/ and replace it with https://status.opentext.com/.
To subscribe to updates and get notified whenever OpenText creates, updates or resolves an incident, follow these steps: 1. Visit https://status.opentext.com/ 2. Click SUBSCRIBE TO UPDATES. 3. Select your notification method by clicking the mail icon for email notifications or the phone icon for text messages. 4. Click Select "none" to clear the selected components. 5. Select the cybersecurity services you want to receive notifications for by clicking on them. The services are located on the status page under Components > Cybersecurity (Zix). 6. Click Save. 7. Check your email or text messages for your subscription confirmation. Click Confirm subscription.
Note: OpenText has partnered with Atlassian, an Australian software company, for best-in-class incident/maintenance communications. That is why all email notifications will be sent from [email protected] instead of an OpenText email domain. We encourage all customers to add [email protected] to their safe sender list to help ensure that notifications are delivered straight to their inbox.
Change from CST to UTC All times will now be listed in UTC on the new status page.
Modifying your subscription or unsubscribing The OpenText Status Dashboard allows you to manage your service subscriptions, including the option to modify or unsubscribe at any time. Refer to our User Guide to learn how to manage your subscription.
More information For more information, contact Client Services at [email protected]
Hosted SMB
Customer advisory
New status page for OpenText Cybersecurity customers
On March 1, 2025, OpenText will retire https://status.appriver.com/ and replace it with https://status.opentext.com/.
To subscribe to updates and get notified whenever OpenText creates, updates or resolves an incident, follow these steps: 1. Visit https://status.opentext.com/ 2. Click SUBSCRIBE TO UPDATES. 3. Select your notification method by clicking the mail icon for email notifications or the phone icon for text messages. 4. Click Select "none" to clear the selected components. 5. Select the cybersecurity services you want to receive notifications for by clicking on them. The services are located on the status page under Components > Cybersecurity (Zix). 6. Click Save. 7. Check your email or text messages for your subscription confirmation. Click Confirm subscription.
Note: OpenText has partnered with Atlassian, an Australian software company, for best-in-class incident/maintenance communications. That is why all email notifications will be sent from [email protected] instead of an OpenText email domain. We encourage all customers to add [email protected] to their safe sender list to help ensure that notifications are delivered straight to their inbox.
Change from CST to UTC All times will now be listed in UTC on the new status page.
Modifying your subscription or unsubscribing The OpenText Status Dashboard allows you to manage your service subscriptions, including the option to modify or unsubscribe at any time. Refer to our User Guide to learn how to manage your subscription.
More information For more information, contact Client Services at [email protected]
Secure Cloud Email Encryption (AEE/ZEE)
We are aware of an issue with outbound messages being rejected. We have raised a high severity ticket with our engineers and they are currently looking into the issue.
Customer advisory
New status page for OpenText Cybersecurity customers
On March 1, 2025, OpenText will retire https://status.appriver.com/ and replace it with https://status.opentext.com/.
To subscribe to updates and get notified whenever OpenText creates, updates or resolves an incident, follow these steps: 1. Visit https://status.opentext.com/ 2. Click SUBSCRIBE TO UPDATES. 3. Select your notification method by clicking the mail icon for email notifications or the phone icon for text messages. 4. Click Select "none" to clear the selected components. 5. Select the cybersecurity services you want to receive notifications for by clicking on them. The services are located on the status page under Components > Cybersecurity (Zix). 6. Click Save. 7. Check your email or text messages for your subscription confirmation. Click Confirm subscription.
Note: OpenText has partnered with Atlassian, an Australian software company, for best-in-class incident/maintenance communications. That is why all email notifications will be sent from [email protected] instead of an OpenText email domain. We encourage all customers to add [email protected] to their safe sender list to help ensure that notifications are delivered straight to their inbox.
Change from CST to UTC All times will now be listed in UTC on the new status page.
Modifying your subscription or unsubscribing The OpenText Status Dashboard allows you to manage your service subscriptions, including the option to modify or unsubscribe at any time. Refer to our User Guide to learn how to manage your subscription.
More information For more information, contact Client Services at [email protected]
ZixPortal
Customer advisory
New status page for OpenText Cybersecurity customers
On March 1, 2025, OpenText will retire https://status.appriver.com/ and replace it with https://status.opentext.com/.
To subscribe to updates and get notified whenever OpenText creates, updates or resolves an incident, follow these steps: 1. Visit https://status.opentext.com/ 2. Click SUBSCRIBE TO UPDATES. 3. Select your notification method by clicking the mail icon for email notifications or the phone icon for text messages. 4. Click Select "none" to clear the selected components. 5. Select the cybersecurity services you want to receive notifications for by clicking on them. The services are located on the status page under Components > Cybersecurity (Zix). 6. Click Save. 7. Check your email or text messages for your subscription confirmation. Click Confirm subscription.
Note: OpenText has partnered with Atlassian, an Australian software company, for best-in-class incident/maintenance communications. That is why all email notifications will be sent from [email protected] instead of an OpenText email domain. We encourage all customers to add [email protected] to their safe sender list to help ensure that notifications are delivered straight to their inbox.
Change from CST to UTC All times will now be listed in UTC on the new status page.
Modifying your subscription or unsubscribing The OpenText Status Dashboard allows you to manage your service subscriptions, including the option to modify or unsubscribe at any time. Refer to our User Guide to learn how to manage your subscription.
More information For more information, contact Client Services at [email protected]
Zix | AppRiver Customer Portal Interface
Customer Portal
Customer advisory
New status page for OpenText Cybersecurity customers
On March 1, 2025, OpenText will retire https://status.appriver.com/ and replace it with https://status.opentext.com/.
To subscribe to updates and get notified whenever OpenText creates, updates or resolves an incident, follow these steps: 1. Visit https://status.opentext.com/ 2. Click SUBSCRIBE TO UPDATES. 3. Select your notification method by clicking the mail icon for email notifications or the phone icon for text messages. 4. Click Select "none" to clear the selected components. 5. Select the cybersecurity services you want to receive notifications for by clicking on them. The services are located on the status page under Components > Cybersecurity (Zix). 6. Click Save. 7. Check your email or text messages for your subscription confirmation. Click Confirm subscription.
Note: OpenText has partnered with Atlassian, an Australian software company, for best-in-class incident/maintenance communications. That is why all email notifications will be sent from [email protected] instead of an OpenText email domain. We encourage all customers to add [email protected] to their safe sender list to help ensure that notifications are delivered straight to their inbox.
Change from CST to UTC All times will now be listed in UTC on the new status page.
Modifying your subscription or unsubscribing The OpenText Status Dashboard allows you to manage your service subscriptions, including the option to modify or unsubscribe at any time. Refer to our User Guide to learn how to manage your subscription.
More information For more information, contact Client Services at [email protected]
Partner Portal
Customer advisory
New status page for OpenText Cybersecurity customers
On March 1, 2025, OpenText will retire https://status.appriver.com/ and replace it with https://status.opentext.com/.
To subscribe to updates and get notified whenever OpenText creates, updates or resolves an incident, follow these steps: 1. Visit https://status.opentext.com/ 2. Click SUBSCRIBE TO UPDATES. 3. Select your notification method by clicking the mail icon for email notifications or the phone icon for text messages. 4. Click Select "none" to clear the selected components. 5. Select the cybersecurity services you want to receive notifications for by clicking on them. The services are located on the status page under Components > Cybersecurity (Zix). 6. Click Save. 7. Check your email or text messages for your subscription confirmation. Click Confirm subscription.
Note: OpenText has partnered with Atlassian, an Australian software company, for best-in-class incident/maintenance communications. That is why all email notifications will be sent from [email protected] instead of an OpenText email domain. We encourage all customers to add [email protected] to their safe sender list to help ensure that notifications are delivered straight to their inbox.
Change from CST to UTC All times will now be listed in UTC on the new status page.
Modifying your subscription or unsubscribing The OpenText Status Dashboard allows you to manage your service subscriptions, including the option to modify or unsubscribe at any time. Refer to our User Guide to learn how to manage your subscription.
More information For more information, contact Client Services at [email protected]
Billing Area
Customer advisory
New status page for OpenText Cybersecurity customers
On March 1, 2025, OpenText will retire https://status.appriver.com/ and replace it with https://status.opentext.com/.
To subscribe to updates and get notified whenever OpenText creates, updates or resolves an incident, follow these steps: 1. Visit https://status.opentext.com/ 2. Click SUBSCRIBE TO UPDATES. 3. Select your notification method by clicking the mail icon for email notifications or the phone icon for text messages. 4. Click Select "none" to clear the selected components. 5. Select the cybersecurity services you want to receive notifications for by clicking on them. The services are located on the status page under Components > Cybersecurity (Zix). 6. Click Save. 7. Check your email or text messages for your subscription confirmation. Click Confirm subscription.
Note: OpenText has partnered with Atlassian, an Australian software company, for best-in-class incident/maintenance communications. That is why all email notifications will be sent from [email protected] instead of an OpenText email domain. We encourage all customers to add [email protected] to their safe sender list to help ensure that notifications are delivered straight to their inbox.
Change from CST to UTC All times will now be listed in UTC on the new status page.
Modifying your subscription or unsubscribing The OpenText Status Dashboard allows you to manage your service subscriptions, including the option to modify or unsubscribe at any time. Refer to our User Guide to learn how to manage your subscription.
More information For more information, contact Client Services at [email protected]
ZixCentral
Customer advisory
New status page for OpenText Cybersecurity customers
On March 1, 2025, OpenText will retire https://status.appriver.com/ and replace it with https://status.opentext.com/.
To subscribe to updates and get notified whenever OpenText creates, updates or resolves an incident, follow these steps: 1. Visit https://status.opentext.com/ 2. Click SUBSCRIBE TO UPDATES. 3. Select your notification method by clicking the mail icon for email notifications or the phone icon for text messages. 4. Click Select "none" to clear the selected components. 5. Select the cybersecurity services you want to receive notifications for by clicking on them. The services are located on the status page under Components > Cybersecurity (Zix). 6. Click Save. 7. Check your email or text messages for your subscription confirmation. Click Confirm subscription.
Note: OpenText has partnered with Atlassian, an Australian software company, for best-in-class incident/maintenance communications. That is why all email notifications will be sent from [email protected] instead of an OpenText email domain. We encourage all customers to add [email protected] to their safe sender list to help ensure that notifications are delivered straight to their inbox.
Change from CST to UTC All times will now be listed in UTC on the new status page.
Modifying your subscription or unsubscribing The OpenText Status Dashboard allows you to manage your service subscriptions, including the option to modify or unsubscribe at any time. Refer to our User Guide to learn how to manage your subscription.
More information For more information, contact Client Services at [email protected]
Zix | AppRiver Secure Hosted Exchange
Exchange 2013/2016+ (EXG7)
Customer advisory
New status page for OpenText Cybersecurity customers
On March 1, 2025, OpenText will retire https://status.appriver.com/ and replace it with https://status.opentext.com/.
To subscribe to updates and get notified whenever OpenText creates, updates or resolves an incident, follow these steps: 1. Visit https://status.opentext.com/ 2. Click SUBSCRIBE TO UPDATES. 3. Select your notification method by clicking the mail icon for email notifications or the phone icon for text messages. 4. Click Select "none" to clear the selected components. 5. Select the cybersecurity services you want to receive notifications for by clicking on them. The services are located on the status page under Components > Cybersecurity (Zix). 6. Click Save. 7. Check your email or text messages for your subscription confirmation. Click Confirm subscription.
Note: OpenText has partnered with Atlassian, an Australian software company, for best-in-class incident/maintenance communications. That is why all email notifications will be sent from [email protected] instead of an OpenText email domain. We encourage all customers to add [email protected] to their safe sender list to help ensure that notifications are delivered straight to their inbox.
Change from CST to UTC All times will now be listed in UTC on the new status page.
Modifying your subscription or unsubscribing The OpenText Status Dashboard allows you to manage your service subscriptions, including the option to modify or unsubscribe at any time. Refer to our User Guide to learn how to manage your subscription.
More information For more information, contact Client Services at [email protected]
Zix | AppRiver Office 365
Unless you are using a third-party app on your tenant that is configured with Azure AD Graph API, you likely will only see Microsoft apps listed on your tenant regarding this notice, such as “Microsoft Office”. If you do have a third-party app listed, you will need to work with that vendor who supplies that app to confirm they have an upgrade available to Microsoft Graph API. If you only see “Microsoft Office” as the listed app, see the information below:
Please see the following Microsoft blog for full details:
Action required: Azure AD Graph API retirement | Microsoft Community Hub
Statement from Microsoft Blog -
Some of the service principals using Azure AD Graph in your tenant may be provided by Microsoft. Most of these have an update available that uses Microsoft Graph, instead of Azure AD Graph APIs, such as:
- Azure AD PowerShell: AzureAD PowerShell is deprecated and will be retired soon. You should migrate to Microsoft Graph PowerShel SDK
- Azure CLI: Microsoft Graph migration
- Azure PowerShell: PowerShell Gallery | Az 12.4.0
- Visual Studio: Visual Studio 2022 version 17.7 Release Notes
Some Microsoft applications, including Microsoft Office, Microsoft Visual Studio Legacy, and Microsoft Intune, do not yet have an update available without Azure AD Graph API usage. For these, we will provide future Azure AD Graph API retirement blog updates when a replacement version is available. These apps will be granted extended access for Azure AD Graph and sufficient time will be given to update the applications when an update is made available.
Customer advisory
New status page for OpenText Cybersecurity customers
On March 1, 2025, OpenText will retire https://status.appriver.com/ and replace it with https://status.opentext.com/.
To subscribe to updates and get notified whenever OpenText creates, updates or resolves an incident, follow these steps: 1. Visit https://status.opentext.com/ 2. Click SUBSCRIBE TO UPDATES. 3. Select your notification method by clicking the mail icon for email notifications or the phone icon for text messages. 4. Click Select "none" to clear the selected components. 5. Select the cybersecurity services you want to receive notifications for by clicking on them. The services are located on the status page under Components > Cybersecurity (Zix). 6. Click Save. 7. Check your email or text messages for your subscription confirmation. Click Confirm subscription.
Note: OpenText has partnered with Atlassian, an Australian software company, for best-in-class incident/maintenance communications. That is why all email notifications will be sent from [email protected] instead of an OpenText email domain. We encourage all customers to add [email protected] to their safe sender list to help ensure that notifications are delivered straight to their inbox.
Change from CST to UTC All times will now be listed in UTC on the new status page.
Modifying your subscription or unsubscribing The OpenText Status Dashboard allows you to manage your service subscriptions, including the option to modify or unsubscribe at any time. Refer to our User Guide to learn how to manage your subscription.
More information For more information, contact Client Services at [email protected]
Q: What is happening? A: Starting on 1/27/2025 we will begin removing Appriver Automation app registrations from our M365 customer tenants.
Q: Why is this being done? A: The Appriver Automation app registrations have been replaced with new authentication methods so the older applications need to be removed. Removing the older applications aligns with Microsoft's security guidelines and best practices.
Q: When is this happening? A: We will begin removing the AppRiver Automation app registrations in a phased approach starting on 1/27/2025 and we expect the project to be completed within 90 days.
Q: What do I need to do? A: We will be using an automated process to remove the Appriver Automation app registrations so no actions will be required from our customers/partners.
Q: Will this interrupt our service? A: There will be no interruption of services.
Zix | AppRiver DNS Hosting
Customer advisory
New status page for OpenText Cybersecurity customers
On March 1, 2025, OpenText will retire https://status.appriver.com/ and replace it with https://status.opentext.com/.
To subscribe to updates and get notified whenever OpenText creates, updates or resolves an incident, follow these steps: 1. Visit https://status.opentext.com/ 2. Click SUBSCRIBE TO UPDATES. 3. Select your notification method by clicking the mail icon for email notifications or the phone icon for text messages. 4. Click Select "none" to clear the selected components. 5. Select the cybersecurity services you want to receive notifications for by clicking on them. The services are located on the status page under Components > Cybersecurity (Zix). 6. Click Save. 7. Check your email or text messages for your subscription confirmation. Click Confirm subscription.
Note: OpenText has partnered with Atlassian, an Australian software company, for best-in-class incident/maintenance communications. That is why all email notifications will be sent from [email protected] instead of an OpenText email domain. We encourage all customers to add [email protected] to their safe sender list to help ensure that notifications are delivered straight to their inbox.
Change from CST to UTC All times will now be listed in UTC on the new status page.
Modifying your subscription or unsubscribing The OpenText Status Dashboard allows you to manage your service subscriptions, including the option to modify or unsubscribe at any time. Refer to our User Guide to learn how to manage your subscription.
More information For more information, contact Client Services at [email protected]
Zix | AppRiver Support Infrastructure
Phone System
Customer advisory
New status page for OpenText Cybersecurity customers
On March 1, 2025, OpenText will retire https://status.appriver.com/ and replace it with https://status.opentext.com/.
To subscribe to updates and get notified whenever OpenText creates, updates or resolves an incident, follow these steps: 1. Visit https://status.opentext.com/ 2. Click SUBSCRIBE TO UPDATES. 3. Select your notification method by clicking the mail icon for email notifications or the phone icon for text messages. 4. Click Select "none" to clear the selected components. 5. Select the cybersecurity services you want to receive notifications for by clicking on them. The services are located on the status page under Components > Cybersecurity (Zix). 6. Click Save. 7. Check your email or text messages for your subscription confirmation. Click Confirm subscription.
Note: OpenText has partnered with Atlassian, an Australian software company, for best-in-class incident/maintenance communications. That is why all email notifications will be sent from [email protected] instead of an OpenText email domain. We encourage all customers to add [email protected] to their safe sender list to help ensure that notifications are delivered straight to their inbox.
Change from CST to UTC All times will now be listed in UTC on the new status page.
Modifying your subscription or unsubscribing The OpenText Status Dashboard allows you to manage your service subscriptions, including the option to modify or unsubscribe at any time. Refer to our User Guide to learn how to manage your subscription.
More information For more information, contact Client Services at [email protected]
Live Chat
Customer advisory
New status page for OpenText Cybersecurity customers
On March 1, 2025, OpenText will retire https://status.appriver.com/ and replace it with https://status.opentext.com/.
To subscribe to updates and get notified whenever OpenText creates, updates or resolves an incident, follow these steps: 1. Visit https://status.opentext.com/ 2. Click SUBSCRIBE TO UPDATES. 3. Select your notification method by clicking the mail icon for email notifications or the phone icon for text messages. 4. Click Select "none" to clear the selected components. 5. Select the cybersecurity services you want to receive notifications for by clicking on them. The services are located on the status page under Components > Cybersecurity (Zix). 6. Click Save. 7. Check your email or text messages for your subscription confirmation. Click Confirm subscription.
Note: OpenText has partnered with Atlassian, an Australian software company, for best-in-class incident/maintenance communications. That is why all email notifications will be sent from [email protected] instead of an OpenText email domain. We encourage all customers to add [email protected] to their safe sender list to help ensure that notifications are delivered straight to their inbox.
Change from CST to UTC All times will now be listed in UTC on the new status page.
Modifying your subscription or unsubscribing The OpenText Status Dashboard allows you to manage your service subscriptions, including the option to modify or unsubscribe at any time. Refer to our User Guide to learn how to manage your subscription.
More information For more information, contact Client Services at [email protected]
Support Ticketing System
Customer advisory
New status page for OpenText Cybersecurity customers
On March 1, 2025, OpenText will retire https://status.appriver.com/ and replace it with https://status.opentext.com/.
To subscribe to updates and get notified whenever OpenText creates, updates or resolves an incident, follow these steps: 1. Visit https://status.opentext.com/ 2. Click SUBSCRIBE TO UPDATES. 3. Select your notification method by clicking the mail icon for email notifications or the phone icon for text messages. 4. Click Select "none" to clear the selected components. 5. Select the cybersecurity services you want to receive notifications for by clicking on them. The services are located on the status page under Components > Cybersecurity (Zix). 6. Click Save. 7. Check your email or text messages for your subscription confirmation. Click Confirm subscription.
Note: OpenText has partnered with Atlassian, an Australian software company, for best-in-class incident/maintenance communications. That is why all email notifications will be sent from [email protected] instead of an OpenText email domain. We encourage all customers to add [email protected] to their safe sender list to help ensure that notifications are delivered straight to their inbox.
Change from CST to UTC All times will now be listed in UTC on the new status page.
Modifying your subscription or unsubscribing The OpenText Status Dashboard allows you to manage your service subscriptions, including the option to modify or unsubscribe at any time. Refer to our User Guide to learn how to manage your subscription.
More information For more information, contact Client Services at [email protected]
Zix | AppRiver Threat Protection
Email Threat Protection
Customer advisory
New status page for OpenText Cybersecurity customers
On March 1, 2025, OpenText will retire https://status.appriver.com/ and replace it with https://status.opentext.com/.
To subscribe to updates and get notified whenever OpenText creates, updates or resolves an incident, follow these steps: 1. Visit https://status.opentext.com/ 2. Click SUBSCRIBE TO UPDATES. 3. Select your notification method by clicking the mail icon for email notifications or the phone icon for text messages. 4. Click Select "none" to clear the selected components. 5. Select the cybersecurity services you want to receive notifications for by clicking on them. The services are located on the status page under Components > Cybersecurity (Zix). 6. Click Save. 7. Check your email or text messages for your subscription confirmation. Click Confirm subscription.
Note: OpenText has partnered with Atlassian, an Australian software company, for best-in-class incident/maintenance communications. That is why all email notifications will be sent from [email protected] instead of an OpenText email domain. We encourage all customers to add [email protected] to their safe sender list to help ensure that notifications are delivered straight to their inbox.
Change from CST to UTC All times will now be listed in UTC on the new status page.
Modifying your subscription or unsubscribing The OpenText Status Dashboard allows you to manage your service subscriptions, including the option to modify or unsubscribe at any time. Refer to our User Guide to learn how to manage your subscription.
More information For more information, contact Client Services at [email protected]
We are currently in process of upgrading our systems and removing weak TLS ciphers from use on the inbound delivery side of Email Threat Protection. We will begin the process on 2/18 and will continue the upgrades over the upcoming weeks. If you need to confirm the cipher list, please reach out to our support team at [email protected].
Zix Protect/Spam Stops Here
Customer advisory
New status page for OpenText Cybersecurity customers
On March 1, 2025, OpenText will retire https://status.appriver.com/ and replace it with https://status.opentext.com/.
To subscribe to updates and get notified whenever OpenText creates, updates or resolves an incident, follow these steps: 1. Visit https://status.opentext.com/ 2. Click SUBSCRIBE TO UPDATES. 3. Select your notification method by clicking the mail icon for email notifications or the phone icon for text messages. 4. Click Select "none" to clear the selected components. 5. Select the cybersecurity services you want to receive notifications for by clicking on them. The services are located on the status page under Components > Cybersecurity (Zix). 6. Click Save. 7. Check your email or text messages for your subscription confirmation. Click Confirm subscription.
Note: OpenText has partnered with Atlassian, an Australian software company, for best-in-class incident/maintenance communications. That is why all email notifications will be sent from [email protected] instead of an OpenText email domain. We encourage all customers to add [email protected] to their safe sender list to help ensure that notifications are delivered straight to their inbox.
Change from CST to UTC All times will now be listed in UTC on the new status page.
Modifying your subscription or unsubscribing The OpenText Status Dashboard allows you to manage your service subscriptions, including the option to modify or unsubscribe at any time. Refer to our User Guide to learn how to manage your subscription.
More information For more information, contact Client Services at [email protected]
Zix | AppRiver Email Continuity
Secure Cloud Email Continuity
Customer advisory
New status page for OpenText Cybersecurity customers
On March 1, 2025, OpenText will retire https://status.appriver.com/ and replace it with https://status.opentext.com/.
To subscribe to updates and get notified whenever OpenText creates, updates or resolves an incident, follow these steps: 1. Visit https://status.opentext.com/ 2. Click SUBSCRIBE TO UPDATES. 3. Select your notification method by clicking the mail icon for email notifications or the phone icon for text messages. 4. Click Select "none" to clear the selected components. 5. Select the cybersecurity services you want to receive notifications for by clicking on them. The services are located on the status page under Components > Cybersecurity (Zix). 6. Click Save. 7. Check your email or text messages for your subscription confirmation. Click Confirm subscription.
Note: OpenText has partnered with Atlassian, an Australian software company, for best-in-class incident/maintenance communications. That is why all email notifications will be sent from [email protected] instead of an OpenText email domain. We encourage all customers to add [email protected] to their safe sender list to help ensure that notifications are delivered straight to their inbox.
Change from CST to UTC All times will now be listed in UTC on the new status page.
Modifying your subscription or unsubscribing The OpenText Status Dashboard allows you to manage your service subscriptions, including the option to modify or unsubscribe at any time. Refer to our User Guide to learn how to manage your subscription.
More information For more information, contact Client Services at [email protected]
Legacy Continuty
Customer advisory
New status page for OpenText Cybersecurity customers
On March 1, 2025, OpenText will retire https://status.appriver.com/ and replace it with https://status.opentext.com/.
To subscribe to updates and get notified whenever OpenText creates, updates or resolves an incident, follow these steps: 1. Visit https://status.opentext.com/ 2. Click SUBSCRIBE TO UPDATES. 3. Select your notification method by clicking the mail icon for email notifications or the phone icon for text messages. 4. Click Select "none" to clear the selected components. 5. Select the cybersecurity services you want to receive notifications for by clicking on them. The services are located on the status page under Components > Cybersecurity (Zix). 6. Click Save. 7. Check your email or text messages for your subscription confirmation. Click Confirm subscription.
Note: OpenText has partnered with Atlassian, an Australian software company, for best-in-class incident/maintenance communications. That is why all email notifications will be sent from [email protected] instead of an OpenText email domain. We encourage all customers to add [email protected] to their safe sender list to help ensure that notifications are delivered straight to their inbox.
Change from CST to UTC All times will now be listed in UTC on the new status page.
Modifying your subscription or unsubscribing The OpenText Status Dashboard allows you to manage your service subscriptions, including the option to modify or unsubscribe at any time. Refer to our User Guide to learn how to manage your subscription.
More information For more information, contact Client Services at [email protected]
Zix | AppRiver Datacenter
Customer advisory
New status page for OpenText Cybersecurity customers
On March 1, 2025, OpenText will retire https://status.appriver.com/ and replace it with https://status.opentext.com/.
To subscribe to updates and get notified whenever OpenText creates, updates or resolves an incident, follow these steps: 1. Visit https://status.opentext.com/ 2. Click SUBSCRIBE TO UPDATES. 3. Select your notification method by clicking the mail icon for email notifications or the phone icon for text messages. 4. Click Select "none" to clear the selected components. 5. Select the cybersecurity services you want to receive notifications for by clicking on them. The services are located on the status page under Components > Cybersecurity (Zix). 6. Click Save. 7. Check your email or text messages for your subscription confirmation. Click Confirm subscription.
Note: OpenText has partnered with Atlassian, an Australian software company, for best-in-class incident/maintenance communications. That is why all email notifications will be sent from [email protected] instead of an OpenText email domain. We encourage all customers to add [email protected] to their safe sender list to help ensure that notifications are delivered straight to their inbox.
Change from CST to UTC All times will now be listed in UTC on the new status page.
Modifying your subscription or unsubscribing The OpenText Status Dashboard allows you to manage your service subscriptions, including the option to modify or unsubscribe at any time. Refer to our User Guide to learn how to manage your subscription.
More information For more information, contact Client Services at [email protected]
