ID.me status is Operational

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Login Services
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Account Management
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now
MFA - Text message or phone call
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now
MFA- ID.me Authenticator (Push Notifications)
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now
MFA - ID.me Authenticator (Code Generator)
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MFA - WebAuthn (Passkeys, FIDO2, U2F, SecurityKeys)
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MFA: White Label API
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Last updated 1 minute ago from official status page. Learn more

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Active Incidents

No active incidents

Recently Resolved Incidents

Service Degradation
Started 25 Apr 2026 20:25:34 (3 days ago), resolved 25 Apr 2026 21:09:11 (3 days ago)
Incident without Impact
Resolved
Login Services
NIST 800-63-3 Policies
Alumni Verification
NIST 800-63-2 Policies
Company Employee Verification
More...

ID.me applications are experiencing a platform-wide degradation. We currently investigating this issue and will provide any further details and updates as soon as available.

ID.me Outage Survival Guide

A step-by-step guide to help you survive a ID.me outage
NaN%

    ID.me Components

    Tue 21
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    Mon 27
    now

    ID.me Wallet Account Access and Management

    Tue 21
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    Sun 26
    Mon 27
    now
    Login Services
    Tue 21
    Wed 22
    Thu 23
    Fri 24
    Sat 25
    Sun 26
    Mon 27
    now
    Service Degradation
    Started 25 Apr 2026 20:25:34 (3 days ago), resolved 25 Apr 2026 21:09:11 (3 days ago)
    Incident without Impact
    Resolved
    Login Services
    NIST 800-63-3 Policies
    Alumni Verification
    NIST 800-63-2 Policies
    Company Employee Verification
    More...

    ID.me applications are experiencing a platform-wide degradation. We currently investigating this issue and will provide any further details and updates as soon as available.

    Account Management
    Tue 21
    Wed 22
    Thu 23
    Fri 24
    Sat 25
    Sun 26
    Mon 27
    now
    Service Degradation
    Started 25 Apr 2026 20:25:34 (3 days ago), resolved 25 Apr 2026 21:09:11 (3 days ago)
    Incident without Impact
    Resolved
    Login Services
    NIST 800-63-3 Policies
    Alumni Verification
    NIST 800-63-2 Policies
    Company Employee Verification
    More...

    ID.me applications are experiencing a platform-wide degradation. We currently investigating this issue and will provide any further details and updates as soon as available.

    MFA - Text message or phone call
    Tue 21
    Wed 22
    Thu 23
    Fri 24
    Sat 25
    Sun 26
    Mon 27
    now
    Service Degradation
    Started 25 Apr 2026 20:25:34 (3 days ago), resolved 25 Apr 2026 21:09:11 (3 days ago)
    Incident without Impact
    Resolved
    Login Services
    NIST 800-63-3 Policies
    Alumni Verification
    NIST 800-63-2 Policies
    Company Employee Verification
    More...

    ID.me applications are experiencing a platform-wide degradation. We currently investigating this issue and will provide any further details and updates as soon as available.

    MFA- ID.me Authenticator (Push Notifications)
    Tue 21
    Wed 22
    Thu 23
    Fri 24
    Sat 25
    Sun 26
    Mon 27
    now
    Service Degradation
    Started 25 Apr 2026 20:25:34 (3 days ago), resolved 25 Apr 2026 21:09:11 (3 days ago)
    Incident without Impact
    Resolved
    Login Services
    NIST 800-63-3 Policies
    Alumni Verification
    NIST 800-63-2 Policies
    Company Employee Verification
    More...

    ID.me applications are experiencing a platform-wide degradation. We currently investigating this issue and will provide any further details and updates as soon as available.

    MFA - ID.me Authenticator (Code Generator)
    Tue 21
    Wed 22
    Thu 23
    Fri 24
    Sat 25
    Sun 26
    Mon 27
    now
    Service Degradation
    Started 25 Apr 2026 20:25:34 (3 days ago), resolved 25 Apr 2026 21:09:11 (3 days ago)
    Incident without Impact
    Resolved
    Login Services
    NIST 800-63-3 Policies
    Alumni Verification
    NIST 800-63-2 Policies
    Company Employee Verification
    More...

    ID.me applications are experiencing a platform-wide degradation. We currently investigating this issue and will provide any further details and updates as soon as available.

    MFA - WebAuthn (Passkeys, FIDO2, U2F, SecurityKeys)
    Tue 21
    Wed 22
    Thu 23
    Fri 24
    Sat 25
    Sun 26
    Mon 27
    now
    Service Degradation
    Started 25 Apr 2026 20:25:34 (3 days ago), resolved 25 Apr 2026 21:09:11 (3 days ago)
    Incident without Impact
    Resolved
    Login Services
    NIST 800-63-3 Policies
    Alumni Verification
    NIST 800-63-2 Policies
    Company Employee Verification
    More...

    ID.me applications are experiencing a platform-wide degradation. We currently investigating this issue and will provide any further details and updates as soon as available.

    MFA: White Label API
    Tue 21
    Wed 22
    Thu 23
    Fri 24
    Sat 25
    Sun 26
    Mon 27
    now
    Service Degradation
    Started 25 Apr 2026 20:25:34 (3 days ago), resolved 25 Apr 2026 21:09:11 (3 days ago)
    Incident without Impact
    Resolved
    Login Services
    NIST 800-63-3 Policies
    Alumni Verification
    NIST 800-63-2 Policies
    Company Employee Verification
    More...

    ID.me applications are experiencing a platform-wide degradation. We currently investigating this issue and will provide any further details and updates as soon as available.

    ID.me Identity Verification

    Tue 21
    Wed 22
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    Fri 24
    Sat 25
    Sun 26
    Mon 27
    now
    NIST 800-63-3 Policies
    Tue 21
    Wed 22
    Thu 23
    Fri 24
    Sat 25
    Sun 26
    Mon 27
    now
    Service Degradation
    Started 25 Apr 2026 20:25:34 (3 days ago), resolved 25 Apr 2026 21:09:11 (3 days ago)
    Incident without Impact
    Resolved
    Login Services
    NIST 800-63-3 Policies
    Alumni Verification
    NIST 800-63-2 Policies
    Company Employee Verification
    More...

    ID.me applications are experiencing a platform-wide degradation. We currently investigating this issue and will provide any further details and updates as soon as available.

    NIST 800-63-2 Policies
    Tue 21
    Wed 22
    Thu 23
    Fri 24
    Sat 25
    Sun 26
    Mon 27
    now
    Service Degradation
    Started 25 Apr 2026 20:25:34 (3 days ago), resolved 25 Apr 2026 21:09:11 (3 days ago)
    Incident without Impact
    Resolved
    Login Services
    NIST 800-63-3 Policies
    Alumni Verification
    NIST 800-63-2 Policies
    Company Employee Verification
    More...

    ID.me applications are experiencing a platform-wide degradation. We currently investigating this issue and will provide any further details and updates as soon as available.

    KBA-replacement Policies
    Tue 21
    Wed 22
    Thu 23
    Fri 24
    Sat 25
    Sun 26
    Mon 27
    now
    Service Degradation
    Started 25 Apr 2026 20:25:34 (3 days ago), resolved 25 Apr 2026 21:09:11 (3 days ago)
    Incident without Impact
    Resolved
    Login Services
    NIST 800-63-3 Policies
    Alumni Verification
    NIST 800-63-2 Policies
    Company Employee Verification
    More...

    ID.me applications are experiencing a platform-wide degradation. We currently investigating this issue and will provide any further details and updates as soon as available.

    Telecom Possession API
    Tue 21
    Wed 22
    Thu 23
    Fri 24
    Sat 25
    Sun 26
    Mon 27
    now
    Service Degradation
    Started 25 Apr 2026 20:25:34 (3 days ago), resolved 25 Apr 2026 21:09:11 (3 days ago)
    Incident without Impact
    Resolved
    Login Services
    NIST 800-63-3 Policies
    Alumni Verification
    NIST 800-63-2 Policies
    Company Employee Verification
    More...

    ID.me applications are experiencing a platform-wide degradation. We currently investigating this issue and will provide any further details and updates as soon as available.

    Telecom Identity API
    Tue 21
    Wed 22
    Thu 23
    Fri 24
    Sat 25
    Sun 26
    Mon 27
    now
    Service Degradation
    Started 25 Apr 2026 20:25:34 (3 days ago), resolved 25 Apr 2026 21:09:11 (3 days ago)
    Incident without Impact
    Resolved
    Login Services
    NIST 800-63-3 Policies
    Alumni Verification
    NIST 800-63-2 Policies
    Company Employee Verification
    More...

    ID.me applications are experiencing a platform-wide degradation. We currently investigating this issue and will provide any further details and updates as soon as available.

    Document Identity API
    Tue 21
    Wed 22
    Thu 23
    Fri 24
    Sat 25
    Sun 26
    Mon 27
    now
    Service Degradation
    Started 25 Apr 2026 20:25:34 (3 days ago), resolved 25 Apr 2026 21:09:11 (3 days ago)
    Incident without Impact
    Resolved
    Login Services
    NIST 800-63-3 Policies
    Alumni Verification
    NIST 800-63-2 Policies
    Company Employee Verification
    More...

    ID.me applications are experiencing a platform-wide degradation. We currently investigating this issue and will provide any further details and updates as soon as available.

    ID.me Community Verification

    Tue 21
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    Mon 27
    now
    Alumni Verification
    Tue 21
    Wed 22
    Thu 23
    Fri 24
    Sat 25
    Sun 26
    Mon 27
    now
    Service Degradation
    Started 25 Apr 2026 20:25:34 (3 days ago), resolved 25 Apr 2026 21:09:11 (3 days ago)
    Incident without Impact
    Resolved
    Login Services
    NIST 800-63-3 Policies
    Alumni Verification
    NIST 800-63-2 Policies
    Company Employee Verification
    More...

    ID.me applications are experiencing a platform-wide degradation. We currently investigating this issue and will provide any further details and updates as soon as available.

    Company Employee Verification
    Tue 21
    Wed 22
    Thu 23
    Fri 24
    Sat 25
    Sun 26
    Mon 27
    now
    Service Degradation
    Started 25 Apr 2026 20:25:34 (3 days ago), resolved 25 Apr 2026 21:09:11 (3 days ago)
    Incident without Impact
    Resolved
    Login Services
    NIST 800-63-3 Policies
    Alumni Verification
    NIST 800-63-2 Policies
    Company Employee Verification
    More...

    ID.me applications are experiencing a platform-wide degradation. We currently investigating this issue and will provide any further details and updates as soon as available.

    Custom Groups Verification
    Tue 21
    Wed 22
    Thu 23
    Fri 24
    Sat 25
    Sun 26
    Mon 27
    now
    Service Degradation
    Started 25 Apr 2026 20:25:34 (3 days ago), resolved 25 Apr 2026 21:09:11 (3 days ago)
    Incident without Impact
    Resolved
    Login Services
    NIST 800-63-3 Policies
    Alumni Verification
    NIST 800-63-2 Policies
    Company Employee Verification
    More...

    ID.me applications are experiencing a platform-wide degradation. We currently investigating this issue and will provide any further details and updates as soon as available.

    First Responder Verification
    Tue 21
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    Sat 25
    Sun 26
    Mon 27
    now
    Service Degradation
    Started 25 Apr 2026 20:25:34 (3 days ago), resolved 25 Apr 2026 21:09:11 (3 days ago)
    Incident without Impact
    Resolved
    Login Services
    NIST 800-63-3 Policies
    Alumni Verification
    NIST 800-63-2 Policies
    Company Employee Verification
    More...

    ID.me applications are experiencing a platform-wide degradation. We currently investigating this issue and will provide any further details and updates as soon as available.

    Government Employee Verification
    Tue 21
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    Thu 23
    Fri 24
    Sat 25
    Sun 26
    Mon 27
    now
    Service Degradation
    Started 25 Apr 2026 20:25:34 (3 days ago), resolved 25 Apr 2026 21:09:11 (3 days ago)
    Incident without Impact
    Resolved
    Login Services
    NIST 800-63-3 Policies
    Alumni Verification
    NIST 800-63-2 Policies
    Company Employee Verification
    More...

    ID.me applications are experiencing a platform-wide degradation. We currently investigating this issue and will provide any further details and updates as soon as available.

    Health Care Provider Verification
    Tue 21
    Wed 22
    Thu 23
    Fri 24
    Sat 25
    Sun 26
    Mon 27
    now
    Service Degradation
    Started 25 Apr 2026 20:25:34 (3 days ago), resolved 25 Apr 2026 21:09:11 (3 days ago)
    Incident without Impact
    Resolved
    Login Services
    NIST 800-63-3 Policies
    Alumni Verification
    NIST 800-63-2 Policies
    Company Employee Verification
    More...

    ID.me applications are experiencing a platform-wide degradation. We currently investigating this issue and will provide any further details and updates as soon as available.

    Military Verification
    Tue 21
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    Sat 25
    Sun 26
    Mon 27
    now
    Service Degradation
    Started 25 Apr 2026 20:25:34 (3 days ago), resolved 25 Apr 2026 21:09:11 (3 days ago)
    Incident without Impact
    Resolved
    Login Services
    NIST 800-63-3 Policies
    Alumni Verification
    NIST 800-63-2 Policies
    Company Employee Verification
    More...

    ID.me applications are experiencing a platform-wide degradation. We currently investigating this issue and will provide any further details and updates as soon as available.

    Nurse Verification
    Tue 21
    Wed 22
    Thu 23
    Fri 24
    Sat 25
    Sun 26
    Mon 27
    now
    Service Degradation
    Started 25 Apr 2026 20:25:34 (3 days ago), resolved 25 Apr 2026 21:09:11 (3 days ago)
    Incident without Impact
    Resolved
    Login Services
    NIST 800-63-3 Policies
    Alumni Verification
    NIST 800-63-2 Policies
    Company Employee Verification
    More...

    ID.me applications are experiencing a platform-wide degradation. We currently investigating this issue and will provide any further details and updates as soon as available.

    Student Verification
    Tue 21
    Wed 22
    Thu 23
    Fri 24
    Sat 25
    Sun 26
    Mon 27
    now
    Service Degradation
    Started 25 Apr 2026 20:25:34 (3 days ago), resolved 25 Apr 2026 21:09:11 (3 days ago)
    Incident without Impact
    Resolved
    Login Services
    NIST 800-63-3 Policies
    Alumni Verification
    NIST 800-63-2 Policies
    Company Employee Verification
    More...

    ID.me applications are experiencing a platform-wide degradation. We currently investigating this issue and will provide any further details and updates as soon as available.

    Teacher Verification
    Tue 21
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    Thu 23
    Fri 24
    Sat 25
    Sun 26
    Mon 27
    now
    Service Degradation
    Started 25 Apr 2026 20:25:34 (3 days ago), resolved 25 Apr 2026 21:09:11 (3 days ago)
    Incident without Impact
    Resolved
    Login Services
    NIST 800-63-3 Policies
    Alumni Verification
    NIST 800-63-2 Policies
    Company Employee Verification
    More...

    ID.me applications are experiencing a platform-wide degradation. We currently investigating this issue and will provide any further details and updates as soon as available.

    ID.me Shop

    Tue 21
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    Thu 23
    Fri 24
    Sat 25
    Sun 26
    Mon 27
    now
    Service Degradation
    Started 25 Apr 2026 20:25:34 (3 days ago), resolved 25 Apr 2026 21:09:11 (3 days ago)
    Incident without Impact
    Resolved
    Login Services
    NIST 800-63-3 Policies
    Alumni Verification
    NIST 800-63-2 Policies
    Company Employee Verification
    More...

    ID.me applications are experiencing a platform-wide degradation. We currently investigating this issue and will provide any further details and updates as soon as available.

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