ID.me Status
Real-time updates of ID.me issues and outages
ID.me status is Operational
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Login Services
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Account Management
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MFA - Text message or phone call
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MFA- ID.me Authenticator (Push Notifications)
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MFA - ID.me Authenticator (Code Generator)
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MFA - WebAuthn (Passkeys, FIDO2, U2F, SecurityKeys)
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MFA: White Label API
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Active Incidents
No active incidents
Recently Resolved Incidents
Platform Outage
Started 21 Apr 2025 02:11:30 (1 day ago), resolved 21 Apr 2025 03:34:55 (1 day ago)
Critical Incident
Resolved
Login Services
NIST 800-63-3 Policies
Alumni Verification
NIST 800-63-2 Policies
Company Employee Verification
More...
We are currently investigating this issue.
ID.me Outage Survival Guide
A step-by-step guide to help you survive a ID.me outage
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ID.me Components
Tue 15
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ID.me Wallet Account Access and Management
Tue 15
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Mon 21
now
Login Services
Tue 15
Wed 16
Thu 17
Fri 18
Sat 19
Sun 20
Mon 21
now
Platform Outage
Started 21 Apr 2025 02:11:30 (1 day ago), resolved 21 Apr 2025 03:34:55 (1 day ago)
Critical Incident
Resolved
Login Services
NIST 800-63-3 Policies
Alumni Verification
NIST 800-63-2 Policies
Company Employee Verification
More...
We are currently investigating this issue.
Account Management
Tue 15
Wed 16
Thu 17
Fri 18
Sat 19
Sun 20
Mon 21
now
Platform Outage
Started 21 Apr 2025 02:11:30 (1 day ago), resolved 21 Apr 2025 03:34:55 (1 day ago)
Critical Incident
Resolved
Login Services
NIST 800-63-3 Policies
Alumni Verification
NIST 800-63-2 Policies
Company Employee Verification
More...
We are currently investigating this issue.
MFA - Text message or phone call
Tue 15
Wed 16
Thu 17
Fri 18
Sat 19
Sun 20
Mon 21
now
Platform Outage
Started 21 Apr 2025 02:11:30 (1 day ago), resolved 21 Apr 2025 03:34:55 (1 day ago)
Critical Incident
Resolved
Login Services
NIST 800-63-3 Policies
Alumni Verification
NIST 800-63-2 Policies
Company Employee Verification
More...
We are currently investigating this issue.
MFA- ID.me Authenticator (Push Notifications)
Tue 15
Wed 16
Thu 17
Fri 18
Sat 19
Sun 20
Mon 21
now
Platform Outage
Started 21 Apr 2025 02:11:30 (1 day ago), resolved 21 Apr 2025 03:34:55 (1 day ago)
Critical Incident
Resolved
Login Services
NIST 800-63-3 Policies
Alumni Verification
NIST 800-63-2 Policies
Company Employee Verification
More...
We are currently investigating this issue.
MFA - ID.me Authenticator (Code Generator)
Tue 15
Wed 16
Thu 17
Fri 18
Sat 19
Sun 20
Mon 21
now
Platform Outage
Started 21 Apr 2025 02:11:30 (1 day ago), resolved 21 Apr 2025 03:34:55 (1 day ago)
Critical Incident
Resolved
Login Services
NIST 800-63-3 Policies
Alumni Verification
NIST 800-63-2 Policies
Company Employee Verification
More...
We are currently investigating this issue.
MFA - WebAuthn (Passkeys, FIDO2, U2F, SecurityKeys)
Tue 15
Wed 16
Thu 17
Fri 18
Sat 19
Sun 20
Mon 21
now
Platform Outage
Started 21 Apr 2025 02:11:30 (1 day ago), resolved 21 Apr 2025 03:34:55 (1 day ago)
Critical Incident
Resolved
Login Services
NIST 800-63-3 Policies
Alumni Verification
NIST 800-63-2 Policies
Company Employee Verification
More...
We are currently investigating this issue.
MFA: White Label API
Tue 15
Wed 16
Thu 17
Fri 18
Sat 19
Sun 20
Mon 21
now
Platform Outage
Started 21 Apr 2025 02:11:30 (1 day ago), resolved 21 Apr 2025 03:34:55 (1 day ago)
Critical Incident
Resolved
Login Services
NIST 800-63-3 Policies
Alumni Verification
NIST 800-63-2 Policies
Company Employee Verification
More...
We are currently investigating this issue.
ID.me Identity Verification
Tue 15
Wed 16
Thu 17
Fri 18
Sat 19
Sun 20
Mon 21
now
NIST 800-63-3 Policies
Tue 15
Wed 16
Thu 17
Fri 18
Sat 19
Sun 20
Mon 21
now
Platform Outage
Started 21 Apr 2025 02:11:30 (1 day ago), resolved 21 Apr 2025 03:34:55 (1 day ago)
Critical Incident
Resolved
Login Services
NIST 800-63-3 Policies
Alumni Verification
NIST 800-63-2 Policies
Company Employee Verification
More...
We are currently investigating this issue.
NIST 800-63-2 Policies
Tue 15
Wed 16
Thu 17
Fri 18
Sat 19
Sun 20
Mon 21
now
Platform Outage
Started 21 Apr 2025 02:11:30 (1 day ago), resolved 21 Apr 2025 03:34:55 (1 day ago)
Critical Incident
Resolved
Login Services
NIST 800-63-3 Policies
Alumni Verification
NIST 800-63-2 Policies
Company Employee Verification
More...
We are currently investigating this issue.
KBA-replacement Policies
Tue 15
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Thu 17
Fri 18
Sat 19
Sun 20
Mon 21
now
Platform Outage
Started 21 Apr 2025 02:11:30 (1 day ago), resolved 21 Apr 2025 03:34:55 (1 day ago)
Critical Incident
Resolved
Login Services
NIST 800-63-3 Policies
Alumni Verification
NIST 800-63-2 Policies
Company Employee Verification
More...
We are currently investigating this issue.
Telecom Possession API
Tue 15
Wed 16
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Fri 18
Sat 19
Sun 20
Mon 21
now
Platform Outage
Started 21 Apr 2025 02:11:30 (1 day ago), resolved 21 Apr 2025 03:34:55 (1 day ago)
Critical Incident
Resolved
Login Services
NIST 800-63-3 Policies
Alumni Verification
NIST 800-63-2 Policies
Company Employee Verification
More...
We are currently investigating this issue.
Telecom Identity API
Tue 15
Wed 16
Thu 17
Fri 18
Sat 19
Sun 20
Mon 21
now
Platform Outage
Started 21 Apr 2025 02:11:30 (1 day ago), resolved 21 Apr 2025 03:34:55 (1 day ago)
Critical Incident
Resolved
Login Services
NIST 800-63-3 Policies
Alumni Verification
NIST 800-63-2 Policies
Company Employee Verification
More...
We are currently investigating this issue.
Document Identity API
Tue 15
Wed 16
Thu 17
Fri 18
Sat 19
Sun 20
Mon 21
now
Platform Outage
Started 21 Apr 2025 02:11:30 (1 day ago), resolved 21 Apr 2025 03:34:55 (1 day ago)
Critical Incident
Resolved
Login Services
NIST 800-63-3 Policies
Alumni Verification
NIST 800-63-2 Policies
Company Employee Verification
More...
We are currently investigating this issue.
ID.me Community Verification
Tue 15
Wed 16
Thu 17
Fri 18
Sat 19
Sun 20
Mon 21
now
Alumni Verification
Tue 15
Wed 16
Thu 17
Fri 18
Sat 19
Sun 20
Mon 21
now
Platform Outage
Started 21 Apr 2025 02:11:30 (1 day ago), resolved 21 Apr 2025 03:34:55 (1 day ago)
Critical Incident
Resolved
Login Services
NIST 800-63-3 Policies
Alumni Verification
NIST 800-63-2 Policies
Company Employee Verification
More...
We are currently investigating this issue.
Company Employee Verification
Tue 15
Wed 16
Thu 17
Fri 18
Sat 19
Sun 20
Mon 21
now
Platform Outage
Started 21 Apr 2025 02:11:30 (1 day ago), resolved 21 Apr 2025 03:34:55 (1 day ago)
Critical Incident
Resolved
Login Services
NIST 800-63-3 Policies
Alumni Verification
NIST 800-63-2 Policies
Company Employee Verification
More...
We are currently investigating this issue.
Custom Groups Verification
Tue 15
Wed 16
Thu 17
Fri 18
Sat 19
Sun 20
Mon 21
now
Platform Outage
Started 21 Apr 2025 02:11:30 (1 day ago), resolved 21 Apr 2025 03:34:55 (1 day ago)
Critical Incident
Resolved
Login Services
NIST 800-63-3 Policies
Alumni Verification
NIST 800-63-2 Policies
Company Employee Verification
More...
We are currently investigating this issue.
First Responder Verification
Tue 15
Wed 16
Thu 17
Fri 18
Sat 19
Sun 20
Mon 21
now
Platform Outage
Started 21 Apr 2025 02:11:30 (1 day ago), resolved 21 Apr 2025 03:34:55 (1 day ago)
Critical Incident
Resolved
Login Services
NIST 800-63-3 Policies
Alumni Verification
NIST 800-63-2 Policies
Company Employee Verification
More...
We are currently investigating this issue.
Government Employee Verification
Tue 15
Wed 16
Thu 17
Fri 18
Sat 19
Sun 20
Mon 21
now
Platform Outage
Started 21 Apr 2025 02:11:30 (1 day ago), resolved 21 Apr 2025 03:34:55 (1 day ago)
Critical Incident
Resolved
Login Services
NIST 800-63-3 Policies
Alumni Verification
NIST 800-63-2 Policies
Company Employee Verification
More...
We are currently investigating this issue.
Health Care Provider Verification
Tue 15
Wed 16
Thu 17
Fri 18
Sat 19
Sun 20
Mon 21
now
Platform Outage
Started 21 Apr 2025 02:11:30 (1 day ago), resolved 21 Apr 2025 03:34:55 (1 day ago)
Critical Incident
Resolved
Login Services
NIST 800-63-3 Policies
Alumni Verification
NIST 800-63-2 Policies
Company Employee Verification
More...
We are currently investigating this issue.
Military Verification
Tue 15
Wed 16
Thu 17
Fri 18
Sat 19
Sun 20
Mon 21
now
Platform Outage
Started 21 Apr 2025 02:11:30 (1 day ago), resolved 21 Apr 2025 03:34:55 (1 day ago)
Critical Incident
Resolved
Login Services
NIST 800-63-3 Policies
Alumni Verification
NIST 800-63-2 Policies
Company Employee Verification
More...
We are currently investigating this issue.
Nurse Verification
Tue 15
Wed 16
Thu 17
Fri 18
Sat 19
Sun 20
Mon 21
now
Platform Outage
Started 21 Apr 2025 02:11:30 (1 day ago), resolved 21 Apr 2025 03:34:55 (1 day ago)
Critical Incident
Resolved
Login Services
NIST 800-63-3 Policies
Alumni Verification
NIST 800-63-2 Policies
Company Employee Verification
More...
We are currently investigating this issue.
Student Verification
Tue 15
Wed 16
Thu 17
Fri 18
Sat 19
Sun 20
Mon 21
now
Platform Outage
Started 21 Apr 2025 02:11:30 (1 day ago), resolved 21 Apr 2025 03:34:55 (1 day ago)
Critical Incident
Resolved
Login Services
NIST 800-63-3 Policies
Alumni Verification
NIST 800-63-2 Policies
Company Employee Verification
More...
We are currently investigating this issue.
Teacher Verification
Tue 15
Wed 16
Thu 17
Fri 18
Sat 19
Sun 20
Mon 21
now
Platform Outage
Started 21 Apr 2025 02:11:30 (1 day ago), resolved 21 Apr 2025 03:34:55 (1 day ago)
Critical Incident
Resolved
Login Services
NIST 800-63-3 Policies
Alumni Verification
NIST 800-63-2 Policies
Company Employee Verification
More...
We are currently investigating this issue.
ID.me Shop
Tue 15
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Mon 21
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