ID.me Status

ID.me Status

Real-time updates of ID.me issues and outages

ServicePlatformIdentityVerificationfor Security Engineersfor IT Managers
Jump to:IncidentsOutage GuideAlternativesID.me siteStatus page

ID.me status is Operational

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Login Services
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Account Management
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MFA - Text message or phone call
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MFA- ID.me Authenticator (Push Notifications)
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MFA - ID.me Authenticator (Code Generator)
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MFA - WebAuthn (Passkeys, FIDO2, U2F, SecurityKeys)
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MFA: White Label API
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Last updated 1 minute ago from official status page. Learn more
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Active Incidents

No active incidents

Recently Resolved Incidents

Service Outage
Started 5 Dec 2025 09:12:01 (2 days ago), resolved 5 Dec 2025 13:58:09 (2 days ago)
Critical Incident
Resolved
Login Services
NIST 800-63-3 Policies
Alumni Verification
NIST 800-63-2 Policies
Company Employee Verification
More...

We are currently investigating this issue.

See all updates

ID.me Outage Survival Guide

A step-by-step guide to help you survive a ID.me outage
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    ID.me Components

    ID.me Status

    ID.me

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    now

    ID.me Wallet Account Access and Management

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    now
    Login Services
    Sun 30
    Mon 1
    Tue 2
    Wed 3
    Thu 4
    Fri 5
    Sat 6
    now
    Service Outage
    Started 5 Dec 2025 09:12:01 (2 days ago), resolved 5 Dec 2025 13:58:09 (2 days ago)
    Critical Incident
    Resolved
    Login Services
    NIST 800-63-3 Policies
    Alumni Verification
    NIST 800-63-2 Policies
    Company Employee Verification
    More...

    We are currently investigating this issue.

    See all updates
    Account Management
    Sun 30
    Mon 1
    Tue 2
    Wed 3
    Thu 4
    Fri 5
    Sat 6
    now
    Service Outage
    Started 5 Dec 2025 09:12:01 (2 days ago), resolved 5 Dec 2025 13:58:09 (2 days ago)
    Critical Incident
    Resolved
    Login Services
    NIST 800-63-3 Policies
    Alumni Verification
    NIST 800-63-2 Policies
    Company Employee Verification
    More...

    We are currently investigating this issue.

    See all updates
    MFA - Text message or phone call
    Sun 30
    Mon 1
    Tue 2
    Wed 3
    Thu 4
    Fri 5
    Sat 6
    now
    Service Outage
    Started 5 Dec 2025 09:12:01 (2 days ago), resolved 5 Dec 2025 13:58:09 (2 days ago)
    Critical Incident
    Resolved
    Login Services
    NIST 800-63-3 Policies
    Alumni Verification
    NIST 800-63-2 Policies
    Company Employee Verification
    More...

    We are currently investigating this issue.

    See all updates
    MFA- ID.me Authenticator (Push Notifications)
    Sun 30
    Mon 1
    Tue 2
    Wed 3
    Thu 4
    Fri 5
    Sat 6
    now
    Service Outage
    Started 5 Dec 2025 09:12:01 (2 days ago), resolved 5 Dec 2025 13:58:09 (2 days ago)
    Critical Incident
    Resolved
    Login Services
    NIST 800-63-3 Policies
    Alumni Verification
    NIST 800-63-2 Policies
    Company Employee Verification
    More...

    We are currently investigating this issue.

    See all updates
    MFA - ID.me Authenticator (Code Generator)
    Sun 30
    Mon 1
    Tue 2
    Wed 3
    Thu 4
    Fri 5
    Sat 6
    now
    Service Outage
    Started 5 Dec 2025 09:12:01 (2 days ago), resolved 5 Dec 2025 13:58:09 (2 days ago)
    Critical Incident
    Resolved
    Login Services
    NIST 800-63-3 Policies
    Alumni Verification
    NIST 800-63-2 Policies
    Company Employee Verification
    More...

    We are currently investigating this issue.

    See all updates
    MFA - WebAuthn (Passkeys, FIDO2, U2F, SecurityKeys)
    Sun 30
    Mon 1
    Tue 2
    Wed 3
    Thu 4
    Fri 5
    Sat 6
    now
    Service Outage
    Started 5 Dec 2025 09:12:01 (2 days ago), resolved 5 Dec 2025 13:58:09 (2 days ago)
    Critical Incident
    Resolved
    Login Services
    NIST 800-63-3 Policies
    Alumni Verification
    NIST 800-63-2 Policies
    Company Employee Verification
    More...

    We are currently investigating this issue.

    See all updates
    MFA: White Label API
    Sun 30
    Mon 1
    Tue 2
    Wed 3
    Thu 4
    Fri 5
    Sat 6
    now
    Service Outage
    Started 5 Dec 2025 09:12:01 (2 days ago), resolved 5 Dec 2025 13:58:09 (2 days ago)
    Critical Incident
    Resolved
    Login Services
    NIST 800-63-3 Policies
    Alumni Verification
    NIST 800-63-2 Policies
    Company Employee Verification
    More...

    We are currently investigating this issue.

    See all updates

    ID.me Identity Verification

    Sun 30
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    now
    NIST 800-63-3 Policies
    Sun 30
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    Fri 5
    Sat 6
    now
    Service Outage
    Started 5 Dec 2025 09:12:01 (2 days ago), resolved 5 Dec 2025 13:58:09 (2 days ago)
    Critical Incident
    Resolved
    Login Services
    NIST 800-63-3 Policies
    Alumni Verification
    NIST 800-63-2 Policies
    Company Employee Verification
    More...

    We are currently investigating this issue.

    See all updates
    NIST 800-63-2 Policies
    Sun 30
    Mon 1
    Tue 2
    Wed 3
    Thu 4
    Fri 5
    Sat 6
    now
    Service Outage
    Started 5 Dec 2025 09:12:01 (2 days ago), resolved 5 Dec 2025 13:58:09 (2 days ago)
    Critical Incident
    Resolved
    Login Services
    NIST 800-63-3 Policies
    Alumni Verification
    NIST 800-63-2 Policies
    Company Employee Verification
    More...

    We are currently investigating this issue.

    See all updates
    KBA-replacement Policies
    Sun 30
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    Thu 4
    Fri 5
    Sat 6
    now
    Service Outage
    Started 5 Dec 2025 09:12:01 (2 days ago), resolved 5 Dec 2025 13:58:09 (2 days ago)
    Critical Incident
    Resolved
    Login Services
    NIST 800-63-3 Policies
    Alumni Verification
    NIST 800-63-2 Policies
    Company Employee Verification
    More...

    We are currently investigating this issue.

    See all updates
    Telecom Possession API
    Sun 30
    Mon 1
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    Sat 6
    now
    Service Outage
    Started 5 Dec 2025 09:12:01 (2 days ago), resolved 5 Dec 2025 13:58:09 (2 days ago)
    Critical Incident
    Resolved
    Login Services
    NIST 800-63-3 Policies
    Alumni Verification
    NIST 800-63-2 Policies
    Company Employee Verification
    More...

    We are currently investigating this issue.

    See all updates
    Telecom Identity API
    Sun 30
    Mon 1
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    Fri 5
    Sat 6
    now
    Service Outage
    Started 5 Dec 2025 09:12:01 (2 days ago), resolved 5 Dec 2025 13:58:09 (2 days ago)
    Critical Incident
    Resolved
    Login Services
    NIST 800-63-3 Policies
    Alumni Verification
    NIST 800-63-2 Policies
    Company Employee Verification
    More...

    We are currently investigating this issue.

    See all updates
    Document Identity API
    Sun 30
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    Sat 6
    now
    Service Outage
    Started 5 Dec 2025 09:12:01 (2 days ago), resolved 5 Dec 2025 13:58:09 (2 days ago)
    Critical Incident
    Resolved
    Login Services
    NIST 800-63-3 Policies
    Alumni Verification
    NIST 800-63-2 Policies
    Company Employee Verification
    More...

    We are currently investigating this issue.

    See all updates

    ID.me Community Verification

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    now
    Alumni Verification
    Sun 30
    Mon 1
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    Fri 5
    Sat 6
    now
    Service Outage
    Started 5 Dec 2025 09:12:01 (2 days ago), resolved 5 Dec 2025 13:58:09 (2 days ago)
    Critical Incident
    Resolved
    Login Services
    NIST 800-63-3 Policies
    Alumni Verification
    NIST 800-63-2 Policies
    Company Employee Verification
    More...

    We are currently investigating this issue.

    See all updates
    Company Employee Verification
    Sun 30
    Mon 1
    Tue 2
    Wed 3
    Thu 4
    Fri 5
    Sat 6
    now
    Service Outage
    Started 5 Dec 2025 09:12:01 (2 days ago), resolved 5 Dec 2025 13:58:09 (2 days ago)
    Critical Incident
    Resolved
    Login Services
    NIST 800-63-3 Policies
    Alumni Verification
    NIST 800-63-2 Policies
    Company Employee Verification
    More...

    We are currently investigating this issue.

    See all updates
    Custom Groups Verification
    Sun 30
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    Fri 5
    Sat 6
    now
    Service Outage
    Started 5 Dec 2025 09:12:01 (2 days ago), resolved 5 Dec 2025 13:58:09 (2 days ago)
    Critical Incident
    Resolved
    Login Services
    NIST 800-63-3 Policies
    Alumni Verification
    NIST 800-63-2 Policies
    Company Employee Verification
    More...

    We are currently investigating this issue.

    See all updates
    First Responder Verification
    Sun 30
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    Sat 6
    now
    Service Outage
    Started 5 Dec 2025 09:12:01 (2 days ago), resolved 5 Dec 2025 13:58:09 (2 days ago)
    Critical Incident
    Resolved
    Login Services
    NIST 800-63-3 Policies
    Alumni Verification
    NIST 800-63-2 Policies
    Company Employee Verification
    More...

    We are currently investigating this issue.

    See all updates
    Government Employee Verification
    Sun 30
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    Sat 6
    now
    Service Outage
    Started 5 Dec 2025 09:12:01 (2 days ago), resolved 5 Dec 2025 13:58:09 (2 days ago)
    Critical Incident
    Resolved
    Login Services
    NIST 800-63-3 Policies
    Alumni Verification
    NIST 800-63-2 Policies
    Company Employee Verification
    More...

    We are currently investigating this issue.

    See all updates
    Health Care Provider Verification
    Sun 30
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    Fri 5
    Sat 6
    now
    Service Outage
    Started 5 Dec 2025 09:12:01 (2 days ago), resolved 5 Dec 2025 13:58:09 (2 days ago)
    Critical Incident
    Resolved
    Login Services
    NIST 800-63-3 Policies
    Alumni Verification
    NIST 800-63-2 Policies
    Company Employee Verification
    More...

    We are currently investigating this issue.

    See all updates
    Military Verification
    Sun 30
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    Fri 5
    Sat 6
    now
    Service Outage
    Started 5 Dec 2025 09:12:01 (2 days ago), resolved 5 Dec 2025 13:58:09 (2 days ago)
    Critical Incident
    Resolved
    Login Services
    NIST 800-63-3 Policies
    Alumni Verification
    NIST 800-63-2 Policies
    Company Employee Verification
    More...

    We are currently investigating this issue.

    See all updates
    Nurse Verification
    Sun 30
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    Sat 6
    now
    Service Outage
    Started 5 Dec 2025 09:12:01 (2 days ago), resolved 5 Dec 2025 13:58:09 (2 days ago)
    Critical Incident
    Resolved
    Login Services
    NIST 800-63-3 Policies
    Alumni Verification
    NIST 800-63-2 Policies
    Company Employee Verification
    More...

    We are currently investigating this issue.

    See all updates
    Student Verification
    Sun 30
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    Sat 6
    now
    Service Outage
    Started 5 Dec 2025 09:12:01 (2 days ago), resolved 5 Dec 2025 13:58:09 (2 days ago)
    Critical Incident
    Resolved
    Login Services
    NIST 800-63-3 Policies
    Alumni Verification
    NIST 800-63-2 Policies
    Company Employee Verification
    More...

    We are currently investigating this issue.

    See all updates
    Teacher Verification
    Sun 30
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    Sat 6
    now
    Service Outage
    Started 5 Dec 2025 09:12:01 (2 days ago), resolved 5 Dec 2025 13:58:09 (2 days ago)
    Critical Incident
    Resolved
    Login Services
    NIST 800-63-3 Policies
    Alumni Verification
    NIST 800-63-2 Policies
    Company Employee Verification
    More...

    We are currently investigating this issue.

    See all updates

    ID.me Shop

    Sun 30
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    Sat 6
    now
    Service Outage
    Started 5 Dec 2025 09:12:01 (2 days ago), resolved 5 Dec 2025 13:58:09 (2 days ago)
    Critical Incident
    Resolved
    Login Services
    NIST 800-63-3 Policies
    Alumni Verification
    NIST 800-63-2 Policies
    Company Employee Verification
    More...

    We are currently investigating this issue.

    See all updates

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