ID.me Status
Real-time updates of ID.me issues and outages
ID.me status is Operational
Active Incidents
No active incidents
Recently Resolved Incidents
No recent incidents
ID.me Outage Survival Guide
ID.me Components
ID.me Wallet Account Access and Management
Login Services
Account Management
MFA - Text message or phone call
MFA- ID.me Authenticator (Push Notifications)
MFA - ID.me Authenticator (Code Generator)
MFA - WebAuthn (Passkeys, FIDO2, U2F, SecurityKeys)
MFA: White Label API
ID.me Identity Verification
NIST 800-63-3 Policies
NIST 800-63-2 Policies
KBA-replacement Policies
Telecom Possession API
Telecom Identity API
Document Identity API
ID.me Community Verification
Alumni Verification
Company Employee Verification
Custom Groups Verification
First Responder Verification
Government Employee Verification
Health Care Provider Verification
Military Verification
Nurse Verification
Student Verification
Teacher Verification
ID.me Shop
ID.me Alternatives
IDCheck.io
Important Update: Sunset Timeline for current France Production Platform to “Next Generation” Production Platform.
Dear customers,
We are excited to announce the launch of our Next Generation Sandbox and Production Platforms for IDCheck.io (and sibling products). The Next Generation Platform represents the latest iteration of our infrastructure launched in November 2022 for our IDCheck.io customers. In contrast, our current platform, commonly referred to as the Legacy Platform, refers to an older version of our system, with its own limitations and built on older technologies, which a portion of our IDCheck.io customers are still using. As we embark on this momentous journey, we are committed to keeping you well-informed about the schedule for discontinuing support for our current platforms.
Sunset Timeline for Legacy Platforms
What you need to know:
Step 1 - October 1, 2024: No new features. The Testing and Product Legacy environments will be turned onto Maintenance mode. All new features and releases after this date will be on the Next Generation Sandbox and Production platforms only. However, the Legacy production platform will continue to be supported for bug fixes and hot fixes, while the accepted identity document list will be updated until a breaking change is encountered, after which point no further updates can be ensured.
The testing environment will be gradually decommissioned.
Step 2 - March 31, 2025: Legacy production end of support.
No bug fixes will be carried out on the Legacy production environment, but the environment will continue to operate.
Step 3 - July 1, 2025: Legacy production end of life.
The Legacy production environment will no longer be available and will be decommissioned.
How can I get further support?
We are committed to supporting you throughout this transition. If you have any further questions, please do not hesitate to contact your Customer Success Manager or our support team at customer.idnow.io or email support@idnow.io.
Kind regards, Your IDnow Team
Check'nSign.io
Dear customers,
We would like to inform you that the following Check'n Sign URL (https://smartsigner-api.ariadnext.com/) has been deprecated in favour of new URLs, which are now hosted on the Next Generation ("NG") testing and production platforms.
For your reference and action, please find below the new URLs: ChecknSign hosted on NG Sandbox: https://seal-scheduler.idcheck-sandbox.ariadnext.io/ ChecknSign hosted on NG Production: https://seal-scheduler.esig.ariadnext.io/
We are committed to supporting you throughout this transition. If you have any further questions, please do not hesitate to contact your Customer Success Manager or our support team at customer.idnow.io or email support@idnow.io.
Kind regards, Your IDnow Team