Abnormal Security Status
Real-time updates of Abnormal Security issues and outages
Abnormal Security status is Operational
Abnormal Security Inbound Email Security (IES)
Abnormal Security AI Security Mailbox (AISM)
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Active Incidents
No active incidents
Recently Resolved Incidents
Starting at 22:00 UTC on May 18, 2026, Abnormal identified an increase in legitimate emails being incorrectly flagged as malicious and remediated, impacting Inbound Email Security and AI Security Mailbox. The engineering team identified and disabled the rule responsible for falsely flagging these emails at 22:52 UTC. Messages affected during the impact window will be reprocessed.
Between 00:19 UTC and 00:49 UTC, Abnormal experienced message remediation delays affecting Inbound Email Security for US customers. During this approximately 30-minute window, email remediation was temporarily delayed due to a backend database issue. The engineering team stopped the contributing process and remediation services recovered. All messages from the impacted window have since been reprocessed.
If you experience any further issues, please reach out to our support team at [email protected]
Abnormal Security Outage Survival Guide
Abnormal Security Components
Abnormal Security Inbound Email Security (IES)
Between 00:19 UTC and 00:49 UTC, Abnormal experienced message remediation delays affecting Inbound Email Security for US customers. During this approximately 30-minute window, email remediation was temporarily delayed due to a backend database issue. The engineering team stopped the contributing process and remediation services recovered. All messages from the impacted window have since been reprocessed.
If you experience any further issues, please reach out to our support team at [email protected]
Starting at 22:00 UTC on May 18, 2026, Abnormal identified an increase in legitimate emails being incorrectly flagged as malicious and remediated, impacting Inbound Email Security and AI Security Mailbox. The engineering team identified and disabled the rule responsible for falsely flagging these emails at 22:52 UTC. Messages affected during the impact window will be reprocessed.
Abnormal Security Email Productivity (EPR)
Abnormal Security Account Takeover Service (ATO)
Abnormal Security Notification Delivery
Abnormal Security AI Security Mailbox (AISM)
Starting at 22:00 UTC on May 18, 2026, Abnormal identified an increase in legitimate emails being incorrectly flagged as malicious and remediated, impacting Inbound Email Security and AI Security Mailbox. The engineering team identified and disabled the rule responsible for falsely flagging these emails at 22:52 UTC. Messages affected during the impact window will be reprocessed.