Abnormal Security status is Operational

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Portal Application
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Active Incidents

No active incidents

Recently Resolved Incidents

Portal Service Degradation - US
Started 13 Jan 2026 16:18:17 (24 hours ago), resolved 13 Jan 2026 16:41:08 (23 hours ago)
Major Incident
Resolved
Portal Application

Starting around 15:35 UTC, Abnormal began experiencing issues with the Abnormal Portal which is causing slowness and failures when trying to load and navigate the portal for US customers. Email remediation and detection services remain fully operational during this time. Abnormal's engineering team is actively investigating this issue and working toward a resolution. Updates will be provided as more information becomes available.

Abnormal Security Outage Survival Guide

A step-by-step guide to help you survive a Abnormal Security outage
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    Abnormal Security Components

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    Abnormal Security Inbound Email Security (IES)

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    Abnormal Security Email Productivity (EPR)

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    Abnormal Security Notification Delivery

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    Abnormal Security Account Takeover Service (ATO)

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    Abnormal Security AI Security Mailbox (AISM)

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    Abnormal Security AI Phishing Coach (AIPC)

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    Abnormal Security Misdirected Email Prevention

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    Abnormal Security Platform

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    Abnormal Security EMEA Data Center

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    Abnormal Security AMER Data Center

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    Portal Application
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    Portal Service Degradation - US
    Started 13 Jan 2026 16:18:17 (24 hours ago), resolved 13 Jan 2026 16:41:08 (23 hours ago)
    Major Incident
    Resolved
    Portal Application

    Starting around 15:35 UTC, Abnormal began experiencing issues with the Abnormal Portal which is causing slowness and failures when trying to load and navigate the portal for US customers. Email remediation and detection services remain fully operational during this time. Abnormal's engineering team is actively investigating this issue and working toward a resolution. Updates will be provided as more information becomes available.

    Abnormal Security Search and Respond

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    Security Information and Event Management API (SIEM API)
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    Security Orchestration, Automation Response API (SOAR API)
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    Abnormal Security Customer Support Portal

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    Abnormal Security Abnormal Gov

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    Inbound Email Security (IES)(Fedramp)
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    Email Productivity (EPR)(Fedramp)
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    Account Take Over (ATO)(Fedramp)
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    AI Security Mailbox (AISM)(Fedramp)
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    Customer Support Portal (Fedramp)
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    Security Information and Event Management API (SIEM API) (Fedramp)
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    Security Orchestration, Automation Response API (SOAR API) (Fedramp)
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    Portal Application (Fedramp)
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