Abnormal Security status is Operational

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Abnormal Security Inbound Email Security (IES)

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Active Incidents

No active incidents

Recently Resolved Incidents

Search and Respond Service Disruption
Started 1 Jul 2025 18:00:55 (2 days ago), resolved 1 Jul 2025 19:38:13 (2 days ago)
Major Incident
Resolved
Inbound Email Security (IES)

Starting at 16:55 UTC, Abnormal began experiencing a service disruption affecting Search and Respond functionality. Customers are currently unable to access Search and Respond features, including quarantine capabilities. Email protection services are not impacted. Abnormal's engineering team is actively working to restore full functionality and will provide updates as more information becomes available. The next update will be provided in 1 hour or when further information is obtained.

Abnormal Security Outage Survival Guide

A step-by-step guide to help you survive a Abnormal Security outage
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    Abnormal Security Components

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    Abnormal Security Inbound Email Security (IES)

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    Search and Respond Service Disruption
    Started 1 Jul 2025 18:00:55 (2 days ago), resolved 1 Jul 2025 19:38:13 (2 days ago)
    Major Incident
    Resolved
    Inbound Email Security (IES)

    Starting at 16:55 UTC, Abnormal began experiencing a service disruption affecting Search and Respond functionality. Customers are currently unable to access Search and Respond features, including quarantine capabilities. Email protection services are not impacted. Abnormal's engineering team is actively working to restore full functionality and will provide updates as more information becomes available. The next update will be provided in 1 hour or when further information is obtained.

    Abnormal Security Email Productivity (EPR)

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    Abnormal Security Notification Delivery

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    Abnormal Security Account Takeover Service (ATO)

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    Abnormal Security AI Security Mailbox (AISM)

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    Abnormal Security Platform

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    Portal Application
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    Abnormal Security EMEA Data Center

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    Security Information and Event Management API (SIEM API)
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    Abnormal Security AMER Data Center

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    Security Orchestration, Automation Response API (SOAR API)
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    Abnormal Security Search and Respond

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    Abnormal Security Customer Support Portal

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    Abnormal Security Abnormal Gov

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    Inbound Email Security (IES)(Fedramp)
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    Email Productivity (EPR)(Fedramp)
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    Account Take Over (ATO)(Fedramp)
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    AI Security Mailbox (AISM)(Fedramp)
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    Customer Support Portal (Fedramp)
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    Security Information and Event Management API (SIEM API) (Fedramp)
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    Security Orchestration, Automation Response API (SOAR API) (Fedramp)
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