Abnormal Security Status
Real-time updates of Abnormal Security issues and outages
Abnormal Security status is Operational
Portal Application
Account Take Over (ATO)(Fedramp)
Portal Application (Fedramp)
Active Incidents
No active incidents
Recently Resolved Incidents
Starting at 20:00 UTC on January 13, Abnormal began experiencing an issue affecting Account Takeover event visibility for Fedramp customers. Abnormal's core email protection services remain fully operational and continue to protect against threats. Abnormal's engineering team is actively working to restore full Account Takeover functionality.
Between 16:40 UTC and 17:00 UTC, Abnormal experienced a service degradation with the Abnormal Portal affecting Fedramp customers. During this time, Fedramp users experienced errors when trying to load and navigate the portal, along with delays with pages loading. Remediation and detection services remained fully operational throughout the incident window.
Starting around 15:35 UTC, Abnormal began experiencing issues with the Abnormal Portal which is causing slowness and failures when trying to load and navigate the portal for US customers. Email remediation and detection services remain fully operational during this time. Abnormal's engineering team is actively investigating this issue and working toward a resolution. Updates will be provided as more information becomes available.
Abnormal Security Outage Survival Guide
Abnormal Security Components
Abnormal Security Inbound Email Security (IES)
Abnormal Security Email Productivity (EPR)
Abnormal Security Account Takeover Service (ATO)
Abnormal Security Notification Delivery
Abnormal Security AI Security Mailbox (AISM)
Abnormal Security AI Phishing Coach (AIPC)
Abnormal Security Misdirected Email Prevention
Abnormal Security EMEA Data Center
Abnormal Security Platform
Abnormal Security AMER Data Center
Portal Application
Starting around 15:35 UTC, Abnormal began experiencing issues with the Abnormal Portal which is causing slowness and failures when trying to load and navigate the portal for US customers. Email remediation and detection services remain fully operational during this time. Abnormal's engineering team is actively investigating this issue and working toward a resolution. Updates will be provided as more information becomes available.
Abnormal Security Search and Respond
Security Information and Event Management API (SIEM API)
Security Orchestration, Automation Response API (SOAR API)
Abnormal Security Customer Support Portal
Abnormal Security Abnormal Gov
Inbound Email Security (IES)(Fedramp)
Email Productivity (EPR)(Fedramp)
Account Take Over (ATO)(Fedramp)
Starting at 20:00 UTC on January 13, Abnormal began experiencing an issue affecting Account Takeover event visibility for Fedramp customers. Abnormal's core email protection services remain fully operational and continue to protect against threats. Abnormal's engineering team is actively working to restore full Account Takeover functionality.
AI Security Mailbox (AISM)(Fedramp)
Customer Support Portal (Fedramp)
Security Information and Event Management API (SIEM API) (Fedramp)
Security Orchestration, Automation Response API (SOAR API) (Fedramp)
Portal Application (Fedramp)
Between 16:40 UTC and 17:00 UTC, Abnormal experienced a service degradation with the Abnormal Portal affecting Fedramp customers. During this time, Fedramp users experienced errors when trying to load and navigate the portal, along with delays with pages loading. Remediation and detection services remained fully operational throughout the incident window.