Abnormal Security status is Operational

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AI Security Mailbox (AISM)(Fedramp)
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Active Incidents

No active incidents

Recently Resolved Incidents

Threat Log Visibility Disruption for Fedramp Customers
Started 24 Feb 2026 03:23:51 (6 days ago), resolved 24 Feb 2026 03:38:47 (6 days ago)
Major Incident
Resolved
AI Security Mailbox (AISM)(Fedramp)

Starting February 23, 2026 at 19:55 UTC, Abnormal identified an issue impacting Threat Log visibility for GovCloud customers. During this time, newly detected threats may not appear in the Threat Log, and the Email Details page may display "content unavailable" for previously flagged messages. Inbound email processing, threat detection, and remediation remain fully operational and are not affected by this issue. The Abnormal engineering team is actively investigating and working to restore full Threat Log visibility.

Abnormal Security Outage Survival Guide

A step-by-step guide to help you survive a Abnormal Security outage
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    Abnormal Security Components

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    Abnormal Security Inbound Email Security (IES)

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    Abnormal Security Email Productivity (EPR)

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    Abnormal Security Notification Delivery

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    Abnormal Security Account Takeover Service (ATO)

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    Abnormal Security AI Security Mailbox (AISM)

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    Abnormal Security AI Phishing Coach (AIPC)

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    Abnormal Security Misdirected Email Prevention

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    Abnormal Security EMEA Data Center

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    Abnormal Security Platform

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    Abnormal Security AMER Data Center

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    Portal Application
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    Security Information and Event Management API (SIEM API)
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    Abnormal Security Search and Respond

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    Security Orchestration, Automation Response API (SOAR API)
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    Abnormal Security Customer Support Portal

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    Abnormal Security Abnormal Gov

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    Inbound Email Security (IES)(Fedramp)
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    Email Productivity (EPR)(Fedramp)
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    Account Take Over (ATO)(Fedramp)
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    AI Security Mailbox (AISM)(Fedramp)
    Mon 23
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    Sat 28
    Sun 1
    now
    Threat Log Visibility Disruption for Fedramp Customers
    Started 24 Feb 2026 03:23:51 (6 days ago), resolved 24 Feb 2026 03:38:47 (6 days ago)
    Major Incident
    Resolved
    AI Security Mailbox (AISM)(Fedramp)

    Starting February 23, 2026 at 19:55 UTC, Abnormal identified an issue impacting Threat Log visibility for GovCloud customers. During this time, newly detected threats may not appear in the Threat Log, and the Email Details page may display "content unavailable" for previously flagged messages. Inbound email processing, threat detection, and remediation remain fully operational and are not affected by this issue. The Abnormal engineering team is actively investigating and working to restore full Threat Log visibility.

    Customer Support Portal (Fedramp)
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    Security Information and Event Management API (SIEM API) (Fedramp)
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    Sun 1
    now
    Security Orchestration, Automation Response API (SOAR API) (Fedramp)
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    Sun 1
    now
    Portal Application (Fedramp)
    Mon 23
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    Sun 1
    now