Abnormal Security Status
Real-time updates of Abnormal Security issues and outages
Abnormal Security status is Operational
Abnormal Security Customer Support Portal
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Active Incidents
No active incidents
Recently Resolved Incidents
Starting at approximately 19:00 UTC on April 8, 2026, Abnormal began receiving reports of customers being unable to access the Customer Support Portal. Some customers may experience intermittent or complete inaccessibility when attempting to log in or navigate the Customer Support Portal. The Abnormal engineering team is actively investigating the underlying cause of the issue.
Starting at 13:30 UTC on April 8, 2026, Abnormal began experiencing an issue with receipt of email-based support case submissions and replies due to a vendor caused issue. Customer emails to [email protected] or [email protected] may be delayed. Abnormal support is actively monitoring the issue and will provide further updates once additional information is received from the vendor. In the meantime, customers are encouraged to submit support inquiries through the Abnormal Customer Support Portal at https://abnormalsecurity.my.site.com/support/s/.
Abnormal Security Outage Survival Guide
Abnormal Security Components
Abnormal Security Inbound Email Security (IES)
Abnormal Security Email Productivity (EPR)
Abnormal Security Account Takeover Service (ATO)
Abnormal Security Notification Delivery
Abnormal Security AI Security Mailbox (AISM)
Abnormal Security AI Phishing Coach (AIPC)
Abnormal Security Misdirected Email Prevention
Abnormal Security Platform
Abnormal Security EMEA Data Center
Abnormal Security AMER Data Center
Portal Application
Security Information and Event Management API (SIEM API)
Abnormal Security Search and Respond
Security Orchestration, Automation Response API (SOAR API)
Abnormal Security Customer Support Portal
Starting at 13:30 UTC on April 8, 2026, Abnormal began experiencing an issue with receipt of email-based support case submissions and replies due to a vendor caused issue. Customer emails to [email protected] or [email protected] may be delayed. Abnormal support is actively monitoring the issue and will provide further updates once additional information is received from the vendor. In the meantime, customers are encouraged to submit support inquiries through the Abnormal Customer Support Portal at https://abnormalsecurity.my.site.com/support/s/.
Starting at approximately 19:00 UTC on April 8, 2026, Abnormal began receiving reports of customers being unable to access the Customer Support Portal. Some customers may experience intermittent or complete inaccessibility when attempting to log in or navigate the Customer Support Portal. The Abnormal engineering team is actively investigating the underlying cause of the issue.