MailChannels status is Operational

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Last updated 1 minute ago from official status page. Learn more
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MailChannels Outage Survival Guide

A step-by-step guide to help you survive a MailChannels outage
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    MailChannels Components

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    MailChannels Outbound Filtering

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    SMTP Service
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    Host Console
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    Reseller API
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    MailChannels Inbound Filtering

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    SMTP Service
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    Domain Console
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    Inbound API
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    MailChannels Alternatives

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    Secure Cloud Email Encryption (AEE/ZEE)
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    Mail flow issues
    Started 16 Dec 2024 21:08:04 (1 month ago), still ongoing
    Critical Incident
    Investigating
    Secure Cloud Email Encryption (AEE/ZEE)

    We are aware of an issue with outbound messages being rejected. We have raised a high severity ticket with our engineers and they are currently looking into the issue.

    Zix | AppRiver Office 365

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    Microsoft announced the retirement of Azure AD Graph and to move any apps to Microsoft Graph.
    Started 9 Dec 2024 17:08:26 (1 month ago), still ongoing
    Minor Incident
    Identified
    Office 365

    Unless you are using a third-party app on your tenant that is configured with Azure AD Graph API, you likely will only see Microsoft apps listed on your tenant regarding this notice, such as “Microsoft Office”. If you do have a third-party app listed, you will need to work with that vendor who supplies that app to confirm they have an upgrade available to Microsoft Graph API. If you only see “Microsoft Office” as the listed app, see the information below:

     

    Please see the following Microsoft blog for full details:

    Action required: Azure AD Graph API retirement | Microsoft Community Hub

    Statement from Microsoft Blog -

    Some of the service principals using Azure AD Graph in your tenant may be provided by Microsoft. Most of these have an update available that uses Microsoft Graph, instead of Azure AD Graph APIs, such as:

    Some Microsoft applications, including Microsoft Office, Microsoft Visual Studio Legacy, and Microsoft Intune, do not yet have an update available without Azure AD Graph API usage. For these, we will provide future Azure AD Graph API retirement blog updates when a replacement version is available. These apps will be granted extended access for Azure AD Graph and sufficient time will be given to update the applications when an update is made available.

    Application Registration Maintenance
    Started 16 Jan 2025 19:24:04 (1 day ago), still ongoing
    Maintenance
    Identified
    Office 365

    Q: What is happening? A: Starting on 1/27/2025 we will begin removing Appriver Automation app registrations from our M365 customer tenants.

    Q: Why is this being done? A: The Appriver Automation app registrations have been replaced with new authentication methods so the older applications need to be removed. Removing the older applications aligns with Microsoft's security guidelines and best practices.

    Q: When is this happening? A: We will begin removing the AppRiver Automation app registrations in a phased approach starting on 1/27/2025 and we expect the project to be completed within 90 days.

    Q: What do I need to do? A: We will be using an automated process to remove the Appriver Automation app registrations so no actions will be required from our customers/partners.

    Q: Will this interrupt our service? A: There will be no interruption of services.

    See all
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