Expensify Status

Monitoring: We have identified the issue affecting data imports via the Amex Business API, and it appears to have been temporary. Expense import has now been resumed, and transactions from American Express cards should once again be importing as expected.

If you continue to experience any issues, please reach out to Concierge via in-app chat or email us at [email protected] with specific examples for further investigation.

Investigating: Our team is currently investigating an issue with data importing via the Amex Business API. Transaction data import has been paused while we track down the underlying issue. This will not affect card assignments. Note: This does not affect the Amex @Work Commercial feed.

Investigating: We are performing maintenance on the Expensify Travel back end, and have temporarily disabled online bookings. Existing reservations are unaffected. Please call +1 828 731 2962 to speak with an agent for new bookings.

Resolved: Thanks for your patience! Performance is back to normal.

Identified: We are currently experiencing a service outage. Our team has identified the root cause and is taking corrective action. We apologize for the inconvenience.

Resolved: Thanks for your patience! Performance is back to normal.

Investigating: We are currently experiencing a temporary degradation in our SMS notification service. As a result, some users may not receive expected SMS notifications during this time.