eToro Status

Resolved: We've restored all affected services, and the customer impact has been mitigated.

Deposits, withdrawals, and the ability to open new positions are now functioning normally. Our team will continue to closely monitor the platform to ensure everything remains stable.

We sincerely apologize for the disruption and thank you for your patience and understanding throughout this incident.

Sincerely, The eToro Team

Identified: We've identified the cause of the issue affecting deposits, withdrawals, and the ability to open new positions.

Our team is now working on implementing a fix and restoring full service as quickly as possible. Closing existing positions continues to function normally.

We understand how important these services are, and we sincerely appreciate your patience while we resolve this issue. We'll continue to keep you updated on our progress.

Sincerely, The eToro Team

Investigating: We are currently experiencing an issue affecting deposits, withdrawals, and the ability to open new positions.

Some users may be unable to complete deposits or withdrawals, and opening new positions is currently unavailable for affected users. Closing existing positions continues to function as normal.

Our team is actively investigating the issue and working to restore full functionality as quickly as possible.

We understand how disruptive this may be, and we sincerely apologize for the inconvenience. We'll continue to keep you updated on our progress here.

Sincerely, The eToro Team

Investigating: We are currently experiencing an issue affecting deposits and withdrawals.

Some users may be unable to complete deposits or withdrawals, or may experience delays while these transactions are being processed.

Our team is actively investigating the issue and working to restore full functionality as quickly as possible.

We understand how frustrating this may be, especially if you're waiting to fund your account or withdraw your funds, and we sincerely apologize for the inconvenience. We'll continue to keep you updated on our progress here.

Sincerely, The eToro Team

Resolved: Dear Customers,

The issue has been resolved.

We apologize for the inconvenience and appreciate your understanding in this matter.

Sincerely, The eToro Team

Monitoring: We have now exited BackTrader mode following the implementation of a resolution for the issue.

Access to the eToro platform is being restored, and we are currently verifying that all services are operating normally. We are closely monitoring the platform to ensure the resolution is fully effective and that trading functionality has returned to normal.

We appreciate your patience while we worked to resolve this issue and will provide a further update once verification has been completed.

Sincerely, The eToro Team

Investigating: To help restore essential trading functionality while we continue working on the ongoing issue, we are activating BackTrader.

During this period, access to the eToro platform will be temporarily restricted. Customers will not be able to access the platform. However, existing positions can still be closed through BackTrader order placing. Opening new positions and placing new orders will remain unavailable until the issue is resolved.

Our team is actively working to resolve the underlying issue and restore normal platform access as quickly as possible.

We understand how important uninterrupted access to the platform is, and we sincerely apologize for the inconvenience. We'll continue to keep you updated on our progress here.

Sincerely, The eToro Team

Investigating: We are continuing to investigate this issue.

Investigating: We are continuing to investigate this issue.

Investigating: We are currently experiencing an issue affecting order placement and live price updates across all instrument types.

Some users may be unable to place new orders, and instrument prices may not update or display current market values. As a result, opening new positions is currently unavailable for affected users.

Existing positions, account balances, and equity remain available. Closing positions remain fully functional. However, some users may need to refresh the platform or restart the app after submitting a close order for the update to be reflected on screen.

Our team is actively investigating the issue and working to restore full functionality as quickly as possible.

We understand how disruptive this may be, and we sincerely apologize for the inconvenience. We'll continue to keep you updated on our progress here.

Sincerely, The eToro Team

Resolved: Dear eToro Customers and Partners,

The incident has been resolved.

We apologize for the inconvenience and appreciate your understanding in this matter.

Sincerely, The eToro Team

Investigating: We are currently experiencing an issue affecting the daily change percentage (%) displayed for some instruments.

Some users may see an incorrect daily change percentage for certain instruments. Please note that this issue affects the displayed daily change percentage only.

Trading functionality, including displayed rates, opening and closing positions, Stop Loss, Take Profit, and all other platform functionality, is operating as expected.

Our team is actively investigating the issue and working to resolve it as quickly as possible.

We understand how important accurate market data is and sincerely apologize for the inconvenience. We’ll continue to keep you updated on our progress here.

Sincerely, The eToro team

Resolved: Dear eToro Customers and Partners, The incident has been resolved. We apologize for the inconvenience and appreciate your understanding in this matter.

Sincerely, The eToro Team

Investigating: We are currently experiencing a visual issue affecting the daily change displayed for some instruments.

Some users may see an incorrect daily change percentage for certain instruments. As a result, account balances that rely on these displayed daily changes may also appear incorrect. This is a display issue only and does not affect the actual value of positions, account equity, or trading functionality. Trading functionality, including displayed market rates, opening and closing positions, Stop Loss, Take Profit, and all other platform functionality, is operating as expected.

Our team is actively investigating the issue and working to resolve it as quickly as possible. We understand how important accurate market data and account information are, and we sincerely apologize for the inconvenience. We'll continue to keep you updated on our progress here.

Sincerely, The eToro Team

Resolved: Dear Customers,

The issue has been resolved.

We apologize for the inconvenience and appreciate your understanding in this matter.

Sincerely, The eToro Team

Monitoring: We have now exited BackTrader mode following the implementation of a resolution for the issue.

Access to the eToro platform is being restored, and we are currently verifying that all services are operating normally. We are closely monitoring the platform to ensure the resolution is fully effective and that trading functionality has returned to normal.

We appreciate your patience while we worked to resolve this issue and will provide a further update once verification has been completed.

Sincerely, The eToro Team

Investigating: To help restore essential trading functionality while we continue working on the ongoing issue, we are activating BackTrader.

During this period, access to the eToro platform will be temporarily restricted. Customers will not be able to access the platform. However, existing positions can still be closed through BackTrader order placing. Opening new positions and placing new orders will remain unavailable until the issue is resolved.

Our team is actively working to resolve the underlying issue and restore normal platform access as quickly as possible.

We understand how important uninterrupted access to the platform is, and we sincerely apologize for the inconvenience. We'll continue to keep you updated on our progress here.

Sincerely, The eToro Team

Investigating: We are continuing to investigate this issue.

Investigating: We are continuing to investigate this issue.

Investigating: We are currently experiencing an issue affecting order placement and live price updates across all instrument types.

Some users may be unable to place new orders, and instrument prices may not update or display current market values. As a result, opening new positions is currently unavailable for affected users.

Existing positions, account balances, and equity remain available. Closing positions remain fully functional. However, some users may need to refresh the platform or restart the app after submitting a close order for the update to be reflected on screen.

Our team is actively investigating the issue and working to restore full functionality as quickly as possible.

We understand how disruptive this may be, and we sincerely apologize for the inconvenience. We'll continue to keep you updated on our progress here.

Sincerely, The eToro Team

Resolved: We've restored all affected services, and the customer impact has been mitigated.

Deposits, withdrawals, and the ability to open new positions are now functioning normally. Our team will continue to closely monitor the platform to ensure everything remains stable.

We sincerely apologize for the disruption and thank you for your patience and understanding throughout this incident.

Sincerely, The eToro Team

Identified: We've identified the cause of the issue affecting deposits, withdrawals, and the ability to open new positions.

Our team is now working on implementing a fix and restoring full service as quickly as possible. Closing existing positions continues to function normally.

We understand how important these services are, and we sincerely appreciate your patience while we resolve this issue. We'll continue to keep you updated on our progress.

Sincerely, The eToro Team

Investigating: We are currently experiencing an issue affecting deposits, withdrawals, and the ability to open new positions.

Some users may be unable to complete deposits or withdrawals, and opening new positions is currently unavailable for affected users. Closing existing positions continues to function as normal.

Our team is actively investigating the issue and working to restore full functionality as quickly as possible.

We understand how disruptive this may be, and we sincerely apologize for the inconvenience. We'll continue to keep you updated on our progress here.

Sincerely, The eToro Team

Investigating: We are currently experiencing an issue affecting deposits and withdrawals.

Some users may be unable to complete deposits or withdrawals, or may experience delays while these transactions are being processed.

Our team is actively investigating the issue and working to restore full functionality as quickly as possible.

We understand how frustrating this may be, especially if you're waiting to fund your account or withdraw your funds, and we sincerely apologize for the inconvenience. We'll continue to keep you updated on our progress here.

Sincerely, The eToro Team

Resolved: We've restored all affected services, and the customer impact has been mitigated.

Deposits, withdrawals, and the ability to open new positions are now functioning normally. Our team will continue to closely monitor the platform to ensure everything remains stable.

We sincerely apologize for the disruption and thank you for your patience and understanding throughout this incident.

Sincerely, The eToro Team

Identified: We've identified the cause of the issue affecting deposits, withdrawals, and the ability to open new positions.

Our team is now working on implementing a fix and restoring full service as quickly as possible. Closing existing positions continues to function normally.

We understand how important these services are, and we sincerely appreciate your patience while we resolve this issue. We'll continue to keep you updated on our progress.

Sincerely, The eToro Team

Investigating: We are currently experiencing an issue affecting deposits, withdrawals, and the ability to open new positions.

Some users may be unable to complete deposits or withdrawals, and opening new positions is currently unavailable for affected users. Closing existing positions continues to function as normal.

Our team is actively investigating the issue and working to restore full functionality as quickly as possible.

We understand how disruptive this may be, and we sincerely apologize for the inconvenience. We'll continue to keep you updated on our progress here.

Sincerely, The eToro Team

Investigating: We are currently experiencing an issue affecting deposits and withdrawals.

Some users may be unable to complete deposits or withdrawals, or may experience delays while these transactions are being processed.

Our team is actively investigating the issue and working to restore full functionality as quickly as possible.

We understand how frustrating this may be, especially if you're waiting to fund your account or withdraw your funds, and we sincerely apologize for the inconvenience. We'll continue to keep you updated on our progress here.

Sincerely, The eToro Team