eToro Status
Real-time updates of eToro issues and outages
eToro status is Operational
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Open Customer Service ticket
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Active Incidents
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Recently Resolved Incidents
We are currently experiencing an issue related to a third-party service provider affecting several customer support contact channels. Some Customers are unable to contact eToro via chat, cases, chatbot, or WhatsApp.
Our provider is actively investigating the incident and our team is closely monitoring the situation, but there is currently no estimated time for resolution or known workaround.
Club customers may continue to contact their account manager directly by email. We apologize for any inconvenience and will provide further updates as more information becomes available.
We are currently experiencing an issue affecting the authentication of some credit card deposit transactions. The issue is occurring on the side of our third-party service provider.
Our provider is actively investigating the incident, while our team closely monitors the situation and works to restore full functionality as quickly as possible. We understand how frustrating this may be and apologize for any inconvenience.
We will continue to share updates here as more information becomes available.
Sincerely, The eToro Team
eToro Outage Survival Guide
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live chat
We are currently experiencing an issue related to a third-party service provider affecting several customer support contact channels. Some Customers are unable to contact eToro via chat, cases, chatbot, or WhatsApp.
Our provider is actively investigating the incident and our team is closely monitoring the situation, but there is currently no estimated time for resolution or known workaround.
Club customers may continue to contact their account manager directly by email. We apologize for any inconvenience and will provide further updates as more information becomes available.
Customer Help portal
We are currently experiencing an issue related to a third-party service provider affecting several customer support contact channels. Some Customers are unable to contact eToro via chat, cases, chatbot, or WhatsApp.
Our provider is actively investigating the incident and our team is closely monitoring the situation, but there is currently no estimated time for resolution or known workaround.
Club customers may continue to contact their account manager directly by email. We apologize for any inconvenience and will provide further updates as more information becomes available.
Open Customer Service ticket
We are currently experiencing an issue related to a third-party service provider affecting several customer support contact channels. Some Customers are unable to contact eToro via chat, cases, chatbot, or WhatsApp.
Our provider is actively investigating the incident and our team is closely monitoring the situation, but there is currently no estimated time for resolution or known workaround.
Club customers may continue to contact their account manager directly by email. We apologize for any inconvenience and will provide further updates as more information becomes available.
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Credit cards
We are currently experiencing an issue affecting the authentication of some credit card deposit transactions. The issue is occurring on the side of our third-party service provider.
Our provider is actively investigating the incident, while our team closely monitors the situation and works to restore full functionality as quickly as possible. We understand how frustrating this may be and apologize for any inconvenience.
We will continue to share updates here as more information becomes available.
Sincerely, The eToro Team
PayPal
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Withdrawal
Deposit
We are currently experiencing an issue affecting the authentication of some credit card deposit transactions. The issue is occurring on the side of our third-party service provider.
Our provider is actively investigating the incident, while our team closely monitors the situation and works to restore full functionality as quickly as possible. We understand how frustrating this may be and apologize for any inconvenience.
We will continue to share updates here as more information becomes available.
Sincerely, The eToro Team