CardinalCommerce status is Operational

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    CardinalCommerce Components

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    CardinalCommerce Cardinal Consumer Authentication (3DS)

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    CardinalCommerce Cardinal API

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    CardinalCommerce Cardinal Hybrid API

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    CardinalCommerce Merchant Portal

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    CardinalCommerce VCAS Issuer Services

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    CardinalCommerce The Real-time Data Exchange (RDX)

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    CardinalCommerce File Processor

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    CardinalCommerce Authentication Data Exchange (ADX)

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    CardinalCommerce Reporting Extract

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    CardinalCommerce VCAS Portal

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    CardinalCommerce PayPal

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    CardinalCommerce Status Page

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    CardinalCommerce Alternatives

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    Worldpay VAP
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    Payment Gateway Processing Service Disruption
    Started 7 Nov 2024 22:41:51 (13 days ago), still ongoing
    Minor Incident
    Monitoring
    Worldpay VAP

    Cybersource is aware of an issue that is currently affecting Worldpay VAP services.

    We are investigating the cause and working urgently to resolve the issue.

    Impact: Merchants may be experiencing gateway approved transactions are being declined.

    Reported Start Time: 7 November 2024

    Next Update: Within 60 minutes

    We regret any inconvenience this may cause for our customers. We will provide regular updates until the issue is mitigated.

    Please do not hesitate to contact the Cybersource support team if you have any questions or concerns.

    Cybersource/Visa Acceptance Solutions Support & Knowledge Base

    Incident #: TBD

    Cybersource Payment Services

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    Azupay api

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    Azupay External NPP Network

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    NEW: Payment registration, payTo payment initiation and account inquiries issues - [incident first identified 21 November /1:25PM in AEST/AEDT timezone])
    Started 21 Nov 2024 02:32:55 (6 hours ago), still ongoing
    Major Incident
    Identified
    External NPP Network

    We are aware of issues in processing payID registrations, account inquiries and payTo payment initiations. We are currently investigating the impact and will provide a detailed update as soon as one becomes available. This is an upstream issue with our banking partner and we are working with their team for a resolution as soon as possible.

    Payment Requests and Payments are not believed to currently be affected.

    Please do subscribe to our status page for the latest and most accurate information.

    We apologise for the inconvenience caused.

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