CardinalCommerce Status

Resolved: The issue has now been fully resolved by the third-party downstream provider. Transaction processing has now resumed as normal.

Reported Start Time: 1.14.2025 2:35 UTC Reported End Time: 1.14.2025 12:39:30 UTC

Next Update: No further updates as the issue is resolved.

Please do not hesitate to contact the Cardinal support team if you have any questions or concerns.

Identified: Cardinal monitoring is continuing to monitor intermittent latency processing Consumer Authentication with a downstream ACS provider at this time.

Impacted ACS URL: www.rsa3dsauth.co.uk

Reported Start Time: 1.14.25 @0235 UTC

Impact: Transaction processing would experience increased latency with this ACS resulting in increased directory server timeouts (enrollment Status B and U) and Attempts, Incomplete, or Unavailable Authentications. Depending on merchant specific business logic, these transactions may not have been authorized or would have been authorized as standard E-Commerce or Attempts transactions.

Cardinal engineers are currently engaging the Card Networks and the ACS provider.

Next Update: 60 minutes or as the current status changes.

Please do not hesitate to contact the Cardinal support team if you have any questions or concerns.

Identified: Cardinal monitoring is continuing to monitor intermittent latency processing Consumer Authentication with a downstream ACS provider at this time.

Impacted ACS URL: www.rsa3dsauth.co.uk

Reported Start Time: 1.14.25 @0235 UTC

Impact: Transaction processing would experience increased latency with this ACS resulting in increased directory server timeouts (enrollment Status B and U) and Attempts, Incomplete, or Unavailable Authentications. Depending on merchant specific business logic, these transactions may not have been authorized or would have been authorized as standard E-Commerce or Attempts transactions.

Cardinal engineers are currently engaging the Card Networks and the ACS provider.

Next Update: 60 minutes or as the current status changes.

Please do not hesitate to contact the Cardinal support team if you have any questions or concerns.

Identified: Cardinal monitoring has detected intermittent latency processing Consumer Authentication with a downstream ACS provider at this time.

Impacted ACS URL: www.rsa3dsauth.co.uk

Reported Start Time: 1.14.25 @0235 UTC

Impact: Transaction processing would experience increased latency with this ACS resulting in increased directory server timeouts (enrollment Status B and U) and Attempts, Incomplete, or Unavailable Authentications. Depending on merchant specific business logic, these transactions may not have been authorized or would have been authorized as standard E-Commerce or Attempts transactions.

Cardinal engineers are currently engaging the Card Networks and the ACS provider.

Next Update: 60 minutes or as the current status changes.

Please do not hesitate to contact the Cardinal support team if you have any questions or concerns.

Resolved: The issue has now been fully resolved by the third-party downstream provider. Transaction processing has now resumed as normal.

Reported Start Time: 1.14.2025 2:35 UTC Reported End Time: 1.14.2025 12:39:30 UTC

Next Update: No further updates as the issue is resolved.

Please do not hesitate to contact the Cardinal support team if you have any questions or concerns.

Identified: Cardinal monitoring is continuing to monitor intermittent latency processing Consumer Authentication with a downstream ACS provider at this time.

Impacted ACS URL: www.rsa3dsauth.co.uk

Reported Start Time: 1.14.25 @0235 UTC

Impact: Transaction processing would experience increased latency with this ACS resulting in increased directory server timeouts (enrollment Status B and U) and Attempts, Incomplete, or Unavailable Authentications. Depending on merchant specific business logic, these transactions may not have been authorized or would have been authorized as standard E-Commerce or Attempts transactions.

Cardinal engineers are currently engaging the Card Networks and the ACS provider.

Next Update: 60 minutes or as the current status changes.

Please do not hesitate to contact the Cardinal support team if you have any questions or concerns.

Identified: Cardinal monitoring is continuing to monitor intermittent latency processing Consumer Authentication with a downstream ACS provider at this time.

Impacted ACS URL: www.rsa3dsauth.co.uk

Reported Start Time: 1.14.25 @0235 UTC

Impact: Transaction processing would experience increased latency with this ACS resulting in increased directory server timeouts (enrollment Status B and U) and Attempts, Incomplete, or Unavailable Authentications. Depending on merchant specific business logic, these transactions may not have been authorized or would have been authorized as standard E-Commerce or Attempts transactions.

Cardinal engineers are currently engaging the Card Networks and the ACS provider.

Next Update: 60 minutes or as the current status changes.

Please do not hesitate to contact the Cardinal support team if you have any questions or concerns.

Identified: Cardinal monitoring has detected intermittent latency processing Consumer Authentication with a downstream ACS provider at this time.

Impacted ACS URL: www.rsa3dsauth.co.uk

Reported Start Time: 1.14.25 @0235 UTC

Impact: Transaction processing would experience increased latency with this ACS resulting in increased directory server timeouts (enrollment Status B and U) and Attempts, Incomplete, or Unavailable Authentications. Depending on merchant specific business logic, these transactions may not have been authorized or would have been authorized as standard E-Commerce or Attempts transactions.

Cardinal engineers are currently engaging the Card Networks and the ACS provider.

Next Update: 60 minutes or as the current status changes.

Please do not hesitate to contact the Cardinal support team if you have any questions or concerns.

Resolved: The issue has now been fully resolved by the third-party downstream provider. Transaction processing has now resumed as normal.

Reported Start Time: 1.14.2025 2:35 UTC Reported End Time: 1.14.2025 12:39:30 UTC

Next Update: No further updates as the issue is resolved.

Please do not hesitate to contact the Cardinal support team if you have any questions or concerns.

Identified: Cardinal monitoring is continuing to monitor intermittent latency processing Consumer Authentication with a downstream ACS provider at this time.

Impacted ACS URL: www.rsa3dsauth.co.uk

Reported Start Time: 1.14.25 @0235 UTC

Impact: Transaction processing would experience increased latency with this ACS resulting in increased directory server timeouts (enrollment Status B and U) and Attempts, Incomplete, or Unavailable Authentications. Depending on merchant specific business logic, these transactions may not have been authorized or would have been authorized as standard E-Commerce or Attempts transactions.

Cardinal engineers are currently engaging the Card Networks and the ACS provider.

Next Update: 60 minutes or as the current status changes.

Please do not hesitate to contact the Cardinal support team if you have any questions or concerns.

Identified: Cardinal monitoring is continuing to monitor intermittent latency processing Consumer Authentication with a downstream ACS provider at this time.

Impacted ACS URL: www.rsa3dsauth.co.uk

Reported Start Time: 1.14.25 @0235 UTC

Impact: Transaction processing would experience increased latency with this ACS resulting in increased directory server timeouts (enrollment Status B and U) and Attempts, Incomplete, or Unavailable Authentications. Depending on merchant specific business logic, these transactions may not have been authorized or would have been authorized as standard E-Commerce or Attempts transactions.

Cardinal engineers are currently engaging the Card Networks and the ACS provider.

Next Update: 60 minutes or as the current status changes.

Please do not hesitate to contact the Cardinal support team if you have any questions or concerns.

Identified: Cardinal monitoring has detected intermittent latency processing Consumer Authentication with a downstream ACS provider at this time.

Impacted ACS URL: www.rsa3dsauth.co.uk

Reported Start Time: 1.14.25 @0235 UTC

Impact: Transaction processing would experience increased latency with this ACS resulting in increased directory server timeouts (enrollment Status B and U) and Attempts, Incomplete, or Unavailable Authentications. Depending on merchant specific business logic, these transactions may not have been authorized or would have been authorized as standard E-Commerce or Attempts transactions.

Cardinal engineers are currently engaging the Card Networks and the ACS provider.

Next Update: 60 minutes or as the current status changes.

Please do not hesitate to contact the Cardinal support team if you have any questions or concerns.