CardinalCommerce Status
Real-time updates of CardinalCommerce issues and outages
CardinalCommerce status is Under Maintenance
CardinalCommerce Cardinal Consumer Authentication (3DS)
CardinalCommerce Cardinal API
CardinalCommerce Cardinal Hybrid API
CardinalCommerce Merchant Portal
CardinalCommerce VCAS Issuer Services
CardinalCommerce The Real-time Data Exchange (RDX)
CardinalCommerce File Processor
Active Incidents
No active incidents
Recently Resolved Incidents
Visa is aware of a service disruption causing intermittent issues processing Visa Consumer Authentication Services - VCAS (3DS) transactions during Biometric Authentication.
We are investigating the cause and working urgently to resolve the issue.
Reported Start Time: 4 August 2025
Impact: Issuers may be experiencing downgraded performance when attempting to complete VCAS authentication on IOS devices. Depending on merchant logic post authentication, impacted transactions may not have been authorized or would have been authorized as Attempts or Standard Electronic Commerce transactions.
Next Update: Within 60 minutes
We regret any inconvenience this may cause for our affected clients and cardholders. We will provide regular updates until the issue is mitigated.
Please do not hesitate to contact your local VISA support team if you have any questions or concerns.
VISA Local Support Channels by Region Global and LAC - VISA Support Hub Portal (https://visasupporthub.visaonline.com) AP - [email protected] CEMEA - [email protected] EU - [email protected] NA - [email protected]
CardinalCommerce Outage Survival Guide
CardinalCommerce Components
CardinalCommerce Cardinal Consumer Authentication (3DS)
Visa is aware of a service disruption causing intermittent issues processing Visa Consumer Authentication Services - VCAS (3DS) transactions during Biometric Authentication.
We are investigating the cause and working urgently to resolve the issue.
Reported Start Time: 4 August 2025
Impact: Issuers may be experiencing downgraded performance when attempting to complete VCAS authentication on IOS devices. Depending on merchant logic post authentication, impacted transactions may not have been authorized or would have been authorized as Attempts or Standard Electronic Commerce transactions.
Next Update: Within 60 minutes
We regret any inconvenience this may cause for our affected clients and cardholders. We will provide regular updates until the issue is mitigated.
Please do not hesitate to contact your local VISA support team if you have any questions or concerns.
VISA Local Support Channels by Region Global and LAC - VISA Support Hub Portal (https://visasupporthub.visaonline.com) AP - [email protected] CEMEA - [email protected] EU - [email protected] NA - [email protected]
CardinalCommerce Cardinal API
CardinalCommerce Cardinal Hybrid API
CardinalCommerce Merchant Portal
CardinalCommerce VCAS Issuer Services
Visa is aware of a service disruption causing intermittent issues processing Visa Consumer Authentication Services - VCAS (3DS) transactions during Biometric Authentication.
We are investigating the cause and working urgently to resolve the issue.
Reported Start Time: 4 August 2025
Impact: Issuers may be experiencing downgraded performance when attempting to complete VCAS authentication on IOS devices. Depending on merchant logic post authentication, impacted transactions may not have been authorized or would have been authorized as Attempts or Standard Electronic Commerce transactions.
Next Update: Within 60 minutes
We regret any inconvenience this may cause for our affected clients and cardholders. We will provide regular updates until the issue is mitigated.
Please do not hesitate to contact your local VISA support team if you have any questions or concerns.
VISA Local Support Channels by Region Global and LAC - VISA Support Hub Portal (https://visasupporthub.visaonline.com) AP - [email protected] CEMEA - [email protected] EU - [email protected] NA - [email protected]
CardinalCommerce The Real-time Data Exchange (RDX)
Visa is aware of a service disruption causing intermittent issues processing Visa Consumer Authentication Services - VCAS (3DS) transactions during Biometric Authentication.
We are investigating the cause and working urgently to resolve the issue.
Reported Start Time: 4 August 2025
Impact: Issuers may be experiencing downgraded performance when attempting to complete VCAS authentication on IOS devices. Depending on merchant logic post authentication, impacted transactions may not have been authorized or would have been authorized as Attempts or Standard Electronic Commerce transactions.
Next Update: Within 60 minutes
We regret any inconvenience this may cause for our affected clients and cardholders. We will provide regular updates until the issue is mitigated.
Please do not hesitate to contact your local VISA support team if you have any questions or concerns.
VISA Local Support Channels by Region Global and LAC - VISA Support Hub Portal (https://visasupporthub.visaonline.com) AP - [email protected] CEMEA - [email protected] EU - [email protected] NA - [email protected]
CardinalCommerce File Processor
Visa is aware of a service disruption causing intermittent issues processing Visa Consumer Authentication Services - VCAS (3DS) transactions during Biometric Authentication.
We are investigating the cause and working urgently to resolve the issue.
Reported Start Time: 4 August 2025
Impact: Issuers may be experiencing downgraded performance when attempting to complete VCAS authentication on IOS devices. Depending on merchant logic post authentication, impacted transactions may not have been authorized or would have been authorized as Attempts or Standard Electronic Commerce transactions.
Next Update: Within 60 minutes
We regret any inconvenience this may cause for our affected clients and cardholders. We will provide regular updates until the issue is mitigated.
Please do not hesitate to contact your local VISA support team if you have any questions or concerns.
VISA Local Support Channels by Region Global and LAC - VISA Support Hub Portal (https://visasupporthub.visaonline.com) AP - [email protected] CEMEA - [email protected] EU - [email protected] NA - [email protected]
CardinalCommerce Authentication Data Exchange (ADX)
Visa is aware of a service disruption causing intermittent issues processing Visa Consumer Authentication Services - VCAS (3DS) transactions during Biometric Authentication.
We are investigating the cause and working urgently to resolve the issue.
Reported Start Time: 4 August 2025
Impact: Issuers may be experiencing downgraded performance when attempting to complete VCAS authentication on IOS devices. Depending on merchant logic post authentication, impacted transactions may not have been authorized or would have been authorized as Attempts or Standard Electronic Commerce transactions.
Next Update: Within 60 minutes
We regret any inconvenience this may cause for our affected clients and cardholders. We will provide regular updates until the issue is mitigated.
Please do not hesitate to contact your local VISA support team if you have any questions or concerns.
VISA Local Support Channels by Region Global and LAC - VISA Support Hub Portal (https://visasupporthub.visaonline.com) AP - [email protected] CEMEA - [email protected] EU - [email protected] NA - [email protected]
CardinalCommerce Reporting Extract
Visa is aware of a service disruption causing intermittent issues processing Visa Consumer Authentication Services - VCAS (3DS) transactions during Biometric Authentication.
We are investigating the cause and working urgently to resolve the issue.
Reported Start Time: 4 August 2025
Impact: Issuers may be experiencing downgraded performance when attempting to complete VCAS authentication on IOS devices. Depending on merchant logic post authentication, impacted transactions may not have been authorized or would have been authorized as Attempts or Standard Electronic Commerce transactions.
Next Update: Within 60 minutes
We regret any inconvenience this may cause for our affected clients and cardholders. We will provide regular updates until the issue is mitigated.
Please do not hesitate to contact your local VISA support team if you have any questions or concerns.
VISA Local Support Channels by Region Global and LAC - VISA Support Hub Portal (https://visasupporthub.visaonline.com) AP - [email protected] CEMEA - [email protected] EU - [email protected] NA - [email protected]
CardinalCommerce VCAS Portal
Visa is aware of a service disruption causing intermittent issues processing Visa Consumer Authentication Services - VCAS (3DS) transactions during Biometric Authentication.
We are investigating the cause and working urgently to resolve the issue.
Reported Start Time: 4 August 2025
Impact: Issuers may be experiencing downgraded performance when attempting to complete VCAS authentication on IOS devices. Depending on merchant logic post authentication, impacted transactions may not have been authorized or would have been authorized as Attempts or Standard Electronic Commerce transactions.
Next Update: Within 60 minutes
We regret any inconvenience this may cause for our affected clients and cardholders. We will provide regular updates until the issue is mitigated.
Please do not hesitate to contact your local VISA support team if you have any questions or concerns.
VISA Local Support Channels by Region Global and LAC - VISA Support Hub Portal (https://visasupporthub.visaonline.com) AP - [email protected] CEMEA - [email protected] EU - [email protected] NA - [email protected]
