CardinalCommerce Status
Real-time updates of CardinalCommerce issues and outages
CardinalCommerce status is Under Maintenance
CardinalCommerce Cardinal Consumer Authentication (3DS)
CardinalCommerce Cardinal API
CardinalCommerce Cardinal Hybrid API
CardinalCommerce VCAS Issuer Services
CardinalCommerce The Real-time Data Exchange (RDX)
CardinalCommerce File Processor
CardinalCommerce Authentication Data Exchange (ADX)
Active Incidents
No active incidents
Recently Resolved Incidents
Cardinal monitoring has detected intermittent latency processing Consumer Authentication with a downstream ACS provider at this time.
Impacted ACS URL: www.rsa3dsauth.co.uk
Reported Start Time: 1.14.25 @0235 UTC
Impact: Transaction processing would experience increased latency with this ACS resulting in increased directory server timeouts (enrollment Status B and U) and Attempts, Incomplete, or Unavailable Authentications. Depending on merchant specific business logic, these transactions may not have been authorized or would have been authorized as standard E-Commerce or Attempts transactions.
Cardinal engineers are currently engaging the Card Networks and the ACS provider.
Next Update: 60 minutes or as the current status changes.
Please do not hesitate to contact the Cardinal support team if you have any questions or concerns.
CardinalCommerce Outage Survival Guide
CardinalCommerce Components
CardinalCommerce Cardinal Consumer Authentication (3DS)
Cardinal monitoring has detected intermittent latency processing Consumer Authentication with a downstream ACS provider at this time.
Impacted ACS URL: www.rsa3dsauth.co.uk
Reported Start Time: 1.14.25 @0235 UTC
Impact: Transaction processing would experience increased latency with this ACS resulting in increased directory server timeouts (enrollment Status B and U) and Attempts, Incomplete, or Unavailable Authentications. Depending on merchant specific business logic, these transactions may not have been authorized or would have been authorized as standard E-Commerce or Attempts transactions.
Cardinal engineers are currently engaging the Card Networks and the ACS provider.
Next Update: 60 minutes or as the current status changes.
Please do not hesitate to contact the Cardinal support team if you have any questions or concerns.
CardinalCommerce Cardinal API
Cardinal monitoring has detected intermittent latency processing Consumer Authentication with a downstream ACS provider at this time.
Impacted ACS URL: www.rsa3dsauth.co.uk
Reported Start Time: 1.14.25 @0235 UTC
Impact: Transaction processing would experience increased latency with this ACS resulting in increased directory server timeouts (enrollment Status B and U) and Attempts, Incomplete, or Unavailable Authentications. Depending on merchant specific business logic, these transactions may not have been authorized or would have been authorized as standard E-Commerce or Attempts transactions.
Cardinal engineers are currently engaging the Card Networks and the ACS provider.
Next Update: 60 minutes or as the current status changes.
Please do not hesitate to contact the Cardinal support team if you have any questions or concerns.
CardinalCommerce Cardinal Hybrid API
Cardinal monitoring has detected intermittent latency processing Consumer Authentication with a downstream ACS provider at this time.
Impacted ACS URL: www.rsa3dsauth.co.uk
Reported Start Time: 1.14.25 @0235 UTC
Impact: Transaction processing would experience increased latency with this ACS resulting in increased directory server timeouts (enrollment Status B and U) and Attempts, Incomplete, or Unavailable Authentications. Depending on merchant specific business logic, these transactions may not have been authorized or would have been authorized as standard E-Commerce or Attempts transactions.
Cardinal engineers are currently engaging the Card Networks and the ACS provider.
Next Update: 60 minutes or as the current status changes.
Please do not hesitate to contact the Cardinal support team if you have any questions or concerns.
CardinalCommerce Merchant Portal
CardinalCommerce VCAS Issuer Services
CardinalCommerce The Real-time Data Exchange (RDX)
CardinalCommerce File Processor
CardinalCommerce Authentication Data Exchange (ADX)
CardinalCommerce Reporting Extract
CardinalCommerce VCAS Portal
CardinalCommerce PayPal
CardinalCommerce Status Page
CardinalCommerce Alternatives
Concardis (Payworks)
Cybersource is aware of an issue that is currently affecting settlement files for Elavon.
We are working with Elavon to investigate the cause and working urgently to resolve the issue.
Impact: Customers may experience funding settlement issues.
Reported Start Time: 16 January 2025 18:26 GMT
Next Update: As current status changes
We regret any inconvenience this may cause for our customers. We will provide regular updates until the issue is mitigated.
Please do not hesitate to contact the Cybersource support team if you have any questions or concerns.
Incident #: TBD