CardinalCommerce status is Under Maintenance

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CardinalCommerce Cardinal Consumer Authentication (3DS)

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CardinalCommerce Cardinal API

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CardinalCommerce Cardinal Hybrid API

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CardinalCommerce Merchant Portal

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CardinalCommerce VCAS Issuer Services

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CardinalCommerce The Real-time Data Exchange (RDX)

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CardinalCommerce File Processor

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Last updated 1 minute ago from official status page. Learn more
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Active Incidents

Visa Consumer Authentication Services (VCAS) Transaction Impact
Started 9 Sep 2025 18:44:33 (3 hours ago), still ongoing
Maintenance
Monitoring
VCAS Issuer Services
The Real-time Data Exchange (RDX)
File Processor
Authentication Data Exchange (ADX)
Reporting Extract
More...

Visa is aware of a service disruption causing intermittent issues processing Visa Consumer Authentication Services - VCAS (3DS) transactions.

This issue has been mitigated, and we are monitoring closely to ensure the issue is resolved.

Reported Start Time: 9 September 2025 at 18:07 GMT

Impact: Issuers may be experiencing downgraded performance when attempting to complete VCAS authentication. Depending on merchant logic post authentication, impacted transactions may not have been authorized or would have been authorized as Attempts or Standard Electronic Commerce transactions.

Next Update: Within 60 minutes

We regret any inconvenience this may cause for our affected clients and cardholders. We will provide regular updates until the issue is mitigated.

Please do not hesitate to contact your local VISA support team if you have any questions or concerns.

VISA Local Support Channels by Region

Global and LAC - VISA Support Hub Portal (https://visasupporthub.visaonline.com) AP - [email protected] CEMEA - [email protected] EU - [email protected] NA - [email protected]

Recently Resolved Incidents

No recent incidents

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    CardinalCommerce Components

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    CardinalCommerce Cardinal Consumer Authentication (3DS)

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    CardinalCommerce Cardinal API

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    CardinalCommerce Cardinal Hybrid API

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    now

    CardinalCommerce Merchant Portal

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    now

    CardinalCommerce VCAS Issuer Services

    Tue 2
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    now
    Visa Consumer Authentication Services (VCAS) Transaction Impact
    Started 9 Sep 2025 18:44:33 (3 hours ago), still ongoing
    Maintenance
    Monitoring
    VCAS Issuer Services
    The Real-time Data Exchange (RDX)
    File Processor
    Authentication Data Exchange (ADX)
    Reporting Extract
    More...

    Visa is aware of a service disruption causing intermittent issues processing Visa Consumer Authentication Services - VCAS (3DS) transactions.

    This issue has been mitigated, and we are monitoring closely to ensure the issue is resolved.

    Reported Start Time: 9 September 2025 at 18:07 GMT

    Impact: Issuers may be experiencing downgraded performance when attempting to complete VCAS authentication. Depending on merchant logic post authentication, impacted transactions may not have been authorized or would have been authorized as Attempts or Standard Electronic Commerce transactions.

    Next Update: Within 60 minutes

    We regret any inconvenience this may cause for our affected clients and cardholders. We will provide regular updates until the issue is mitigated.

    Please do not hesitate to contact your local VISA support team if you have any questions or concerns.

    VISA Local Support Channels by Region

    Global and LAC - VISA Support Hub Portal (https://visasupporthub.visaonline.com) AP - [email protected] CEMEA - [email protected] EU - [email protected] NA - [email protected]

    CardinalCommerce The Real-time Data Exchange (RDX)

    Tue 2
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    Fri 5
    Sat 6
    Sun 7
    Mon 8
    now
    Visa Consumer Authentication Services (VCAS) Transaction Impact
    Started 9 Sep 2025 18:44:33 (3 hours ago), still ongoing
    Maintenance
    Monitoring
    VCAS Issuer Services
    The Real-time Data Exchange (RDX)
    File Processor
    Authentication Data Exchange (ADX)
    Reporting Extract
    More...

    Visa is aware of a service disruption causing intermittent issues processing Visa Consumer Authentication Services - VCAS (3DS) transactions.

    This issue has been mitigated, and we are monitoring closely to ensure the issue is resolved.

    Reported Start Time: 9 September 2025 at 18:07 GMT

    Impact: Issuers may be experiencing downgraded performance when attempting to complete VCAS authentication. Depending on merchant logic post authentication, impacted transactions may not have been authorized or would have been authorized as Attempts or Standard Electronic Commerce transactions.

    Next Update: Within 60 minutes

    We regret any inconvenience this may cause for our affected clients and cardholders. We will provide regular updates until the issue is mitigated.

    Please do not hesitate to contact your local VISA support team if you have any questions or concerns.

    VISA Local Support Channels by Region

    Global and LAC - VISA Support Hub Portal (https://visasupporthub.visaonline.com) AP - [email protected] CEMEA - [email protected] EU - [email protected] NA - [email protected]

    CardinalCommerce File Processor

    Tue 2
    Wed 3
    Thu 4
    Fri 5
    Sat 6
    Sun 7
    Mon 8
    now
    Visa Consumer Authentication Services (VCAS) Transaction Impact
    Started 9 Sep 2025 18:44:33 (3 hours ago), still ongoing
    Maintenance
    Monitoring
    VCAS Issuer Services
    The Real-time Data Exchange (RDX)
    File Processor
    Authentication Data Exchange (ADX)
    Reporting Extract
    More...

    Visa is aware of a service disruption causing intermittent issues processing Visa Consumer Authentication Services - VCAS (3DS) transactions.

    This issue has been mitigated, and we are monitoring closely to ensure the issue is resolved.

    Reported Start Time: 9 September 2025 at 18:07 GMT

    Impact: Issuers may be experiencing downgraded performance when attempting to complete VCAS authentication. Depending on merchant logic post authentication, impacted transactions may not have been authorized or would have been authorized as Attempts or Standard Electronic Commerce transactions.

    Next Update: Within 60 minutes

    We regret any inconvenience this may cause for our affected clients and cardholders. We will provide regular updates until the issue is mitigated.

    Please do not hesitate to contact your local VISA support team if you have any questions or concerns.

    VISA Local Support Channels by Region

    Global and LAC - VISA Support Hub Portal (https://visasupporthub.visaonline.com) AP - [email protected] CEMEA - [email protected] EU - [email protected] NA - [email protected]

    CardinalCommerce Authentication Data Exchange (ADX)

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    Sun 7
    Mon 8
    now
    Visa Consumer Authentication Services (VCAS) Transaction Impact
    Started 9 Sep 2025 18:44:33 (3 hours ago), still ongoing
    Maintenance
    Monitoring
    VCAS Issuer Services
    The Real-time Data Exchange (RDX)
    File Processor
    Authentication Data Exchange (ADX)
    Reporting Extract
    More...

    Visa is aware of a service disruption causing intermittent issues processing Visa Consumer Authentication Services - VCAS (3DS) transactions.

    This issue has been mitigated, and we are monitoring closely to ensure the issue is resolved.

    Reported Start Time: 9 September 2025 at 18:07 GMT

    Impact: Issuers may be experiencing downgraded performance when attempting to complete VCAS authentication. Depending on merchant logic post authentication, impacted transactions may not have been authorized or would have been authorized as Attempts or Standard Electronic Commerce transactions.

    Next Update: Within 60 minutes

    We regret any inconvenience this may cause for our affected clients and cardholders. We will provide regular updates until the issue is mitigated.

    Please do not hesitate to contact your local VISA support team if you have any questions or concerns.

    VISA Local Support Channels by Region

    Global and LAC - VISA Support Hub Portal (https://visasupporthub.visaonline.com) AP - [email protected] CEMEA - [email protected] EU - [email protected] NA - [email protected]

    CardinalCommerce Reporting Extract

    Tue 2
    Wed 3
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    Fri 5
    Sat 6
    Sun 7
    Mon 8
    now
    Visa Consumer Authentication Services (VCAS) Transaction Impact
    Started 9 Sep 2025 18:44:33 (3 hours ago), still ongoing
    Maintenance
    Monitoring
    VCAS Issuer Services
    The Real-time Data Exchange (RDX)
    File Processor
    Authentication Data Exchange (ADX)
    Reporting Extract
    More...

    Visa is aware of a service disruption causing intermittent issues processing Visa Consumer Authentication Services - VCAS (3DS) transactions.

    This issue has been mitigated, and we are monitoring closely to ensure the issue is resolved.

    Reported Start Time: 9 September 2025 at 18:07 GMT

    Impact: Issuers may be experiencing downgraded performance when attempting to complete VCAS authentication. Depending on merchant logic post authentication, impacted transactions may not have been authorized or would have been authorized as Attempts or Standard Electronic Commerce transactions.

    Next Update: Within 60 minutes

    We regret any inconvenience this may cause for our affected clients and cardholders. We will provide regular updates until the issue is mitigated.

    Please do not hesitate to contact your local VISA support team if you have any questions or concerns.

    VISA Local Support Channels by Region

    Global and LAC - VISA Support Hub Portal (https://visasupporthub.visaonline.com) AP - [email protected] CEMEA - [email protected] EU - [email protected] NA - [email protected]

    CardinalCommerce VCAS Portal

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    now
    Visa Consumer Authentication Services (VCAS) Transaction Impact
    Started 9 Sep 2025 18:44:33 (3 hours ago), still ongoing
    Maintenance
    Monitoring
    VCAS Issuer Services
    The Real-time Data Exchange (RDX)
    File Processor
    Authentication Data Exchange (ADX)
    Reporting Extract
    More...

    Visa is aware of a service disruption causing intermittent issues processing Visa Consumer Authentication Services - VCAS (3DS) transactions.

    This issue has been mitigated, and we are monitoring closely to ensure the issue is resolved.

    Reported Start Time: 9 September 2025 at 18:07 GMT

    Impact: Issuers may be experiencing downgraded performance when attempting to complete VCAS authentication. Depending on merchant logic post authentication, impacted transactions may not have been authorized or would have been authorized as Attempts or Standard Electronic Commerce transactions.

    Next Update: Within 60 minutes

    We regret any inconvenience this may cause for our affected clients and cardholders. We will provide regular updates until the issue is mitigated.

    Please do not hesitate to contact your local VISA support team if you have any questions or concerns.

    VISA Local Support Channels by Region

    Global and LAC - VISA Support Hub Portal (https://visasupporthub.visaonline.com) AP - [email protected] CEMEA - [email protected] EU - [email protected] NA - [email protected]

    CardinalCommerce PayPal

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    CardinalCommerce Status Page

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