Workiva status is Operational

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Productivity (Documents, Spreadsheets, Charts, Presentations)
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Productivity (Documents, Spreadsheets, Charts, Presentations)
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Last updated 1 minute ago from official status page. Learn more
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Active Incidents

No active incidents

Recently Resolved Incidents

Documents Not Loading in Production US Environment
Started 17 Jan 2025 00:03:01 (4 days ago), resolved 17 Jan 2025 03:02:34 (4 days ago)
Incident without Impact
Resolved
Productivity (Documents, Spreadsheets, Charts, Presentations)

We were observing problems with customers loading documents in US Production, however, mitigating steps have been taken. Reports confirm users should no longer be experiencing issues. We will continue to monitor the situation closely and provide updates as soon as possible. However, if you continue to experience any issues, submit a ticket to our Workiva Support Team, call 1-800-706-6526, or contact one of our international toll-free numbers.

Documents Not Loading in Production EU Environment
Started 16 Jan 2025 14:52:26 (5 days ago), resolved 16 Jan 2025 17:12:16 (4 days ago)
Major Incident
Resolved
Productivity (Documents, Spreadsheets, Charts, Presentations)

We're currently observing problems with customers loading documents in the EU Production environment.

Workiva Outage Survival Guide

A step-by-step guide to help you survive a Workiva outage
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    Workiva Components

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    Workiva Platform (US)

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    Access and Administration (Login, Home, Workspaces)
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    Documents Not Loading in Production US Environment
    Started 17 Jan 2025 00:03:01 (4 days ago), resolved 17 Jan 2025 03:02:34 (4 days ago)
    Incident without Impact
    Resolved
    Productivity (Documents, Spreadsheets, Charts, Presentations)

    We were observing problems with customers loading documents in US Production, however, mitigating steps have been taken. Reports confirm users should no longer be experiencing issues. We will continue to monitor the situation closely and provide updates as soon as possible. However, if you continue to experience any issues, submit a ticket to our Workiva Support Team, call 1-800-706-6526, or contact one of our international toll-free numbers.

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    API Infrastructure
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    Workiva Platform (EU)

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    Access and Administration (Login, Home, Workspaces)
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    Documents Not Loading in Production EU Environment
    Started 16 Jan 2025 14:52:26 (5 days ago), resolved 16 Jan 2025 17:12:16 (4 days ago)
    Major Incident
    Resolved
    Productivity (Documents, Spreadsheets, Charts, Presentations)

    We're currently observing problems with customers loading documents in the EU Production environment.

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    Notifications and Comments
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    Import and Export
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    Reporting (XBRL, Filing, Section 16)
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    Processes (Process Builder, Integrated Automation, Tasking)
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    Data Management Suite (Wdata, Chains, Data Prep)
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    API Infrastructure
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    Mobile
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    Workiva Platform (APAC)

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    Access and Administration (Login, Home, Workspaces)
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    Linking
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    Notifications and Comments
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    Import and Export
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    Reporting (XBRL, Filing, Section 16)
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    Processes (Process Builder, Integrated Automation, Tasking)
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    Controls and Audit
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    Data Management Suite (Wdata, Chains, Data Prep)
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    API Infrastructure
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    Workiva Third Party Provider: U.S. Securities and Exchange Commission

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    Workiva Third Party Provider: Google®, Amazon®, ISP, Other

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    Workiva Alternatives

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