Blackbaud Status

Resolved: We recently resolved an issue that prevented users from signing in or using features in their solutions. You should now be able to sign in to your Blackbaud solutions and services with your Blackbaud ID.

Monitoring: We are continuing to see successful logins and no recurrence of the errors occurring yesterday. We are continuing to monitor performance to ensure continued system stability. We will provide another update by 2 PM EDT. Please continue to reference this page for updates.

Monitoring: We are beginning to see improved performance and logs show a notable decrease in unsuccessful logins. We are continuing to monitor system performance. Please continue to reference this page for updates. Next update will be at 09:00 AM EST on 09/11/2024.

Identified: We are beginning to see improved performance and logs show a notable decrease in unsuccessful logins. We are continuing to monitor system performance. Please continue to reference this page for updates.

Identified: We are beginning to see improved performance and logs show a notable decrease in unsuccessful logins. We are continuing to monitor system performance. Please continue to reference this page for updates.

Identified: We are continuing deployment of the configuration changes mentioned previously. The next update will be one hour from now. Please continue to reference this page for updates.

Identified: We have begun deploying configuration changes to address this issue. We expect this may take 2-3 hours to complete. The next update will be one hour from now. Please continue to reference this page for updates.

Identified: We have identified the cause of this issue and are working with our vendor to resolve it. The next update will be one hour from now. Please continue to reference this page for updates.

Investigating: We have made a configuration change that has restored access for some impacted users. We are still investigating issues reported by a subset of users who continue to receive errors when logging in, and are working to resolve them as quickly as possible. Please continue to reference this page for updates.

Investigating: A subset of users attempting to login with their BBID may receive errors which vary from product to product. Our engineers are working resolve it as quickly as possible for you. Please continue to reference this page for updates.

Investigating: We have identified an issue impacting some of our customers. Our engineers are still working to diagnose the cause so that they can resolve it as quickly as possible for you. Please continue to reference this page for updates.

Investigating: We have identified an issue impacting some of our customers causing errors when attempting to log in or use features within the affected service. Our engineers are diagnosing the event and working to resolve it for you as quickly as possible. Please continue to reference this page for updates.

Resolved: We recently resolved an issue that prevented users from signing in or using features in their solutions. You should now be able to sign in to your Blackbaud solutions and services with your Blackbaud ID.

Identified: We have identified an issue impacting some of our WebPortal customers causing Line items to be deleted on invoice requests or Requisitions to not appear for approvers. We recommend that WebPortal users utilize Firefox. Our engineers are diagnosing the event and working to resolve it for you as quickly as possible. Please continue to reference this page for updates. The next update will be Tuesday 9/17/2024 at 11:00 AM ET.

WebPortal Invoice Request line items are deleted -when approving invoice requests in Chromium browsers: https://kb.blackbaud.com/knowledgebase/articles/Article/204655

Requisitions not showing as approved for next approver: https://kb.blackbaud.com/knowledgebase/articles/Article/204654

Identified: We have identified an issue impacting some of our WebPortal customers causing Line items to be deleted on invoice requests or Requisitions to not appear for approvers. We recommend that WebPortal users utilize Firefox. Our engineers are diagnosing the event and working to resolve it for you as quickly as possible. Please continue to reference this page for updates. The next update will be Monday 9/10/2024 at 10:00 AM EST.

WebPortal Invoice Request line items are deleted -when approving invoice requests in Chromium browsers: https://kb.blackbaud.com/knowledgebase/articles/Article/204655

Requisitions not showing as approved for next approver: https://kb.blackbaud.com/knowledgebase/articles/Article/204654

Investigating: We have identified an issue impacting some of our WebPortal customers causing Line items to be deleted on invoice requests or Requisitions to not appear for approvers. We recommend that WebPortal users utilize Firefox. Our engineers are diagnosing the event and working to resolve it for you as quickly as possible. Please continue to reference this page for updates. The next update will be Monday 9/9/2024 at 10:00 AM EST.

WebPortal Invoice Request line items are deleted -when approving invoice requests in Chromium browsers: https://kb.blackbaud.com/knowledgebase/articles/Article/204655

Requisitions not showing as approved for next approver: https://kb.blackbaud.com/knowledgebase/articles/Article/204654

Investigating: We are continuing to investigate this issue.

Investigating: We are continuing to investigate this issue.

Investigating: We have identified an issue impacting some of our WebPortal customers causing Line items to be deleted on invoice requests or Requisitions to not appear for approvers. We recommend that WebPortal users utilize Firefox. Our engineers are diagnosing the event and working to resolve it for you as quickly as possible. Please continue to reference this page for updates. The next update will be Monday 9/9/2024 at 10:00 AM EST.

WebPortal Invoice Request line items are deleted -when approving invoice requests in Chromium browsers: https://kb.blackbaud.com/knowledgebase/articles/Article/204655

Requisitions not showing as approved for next approver: https://kb.blackbaud.com/knowledgebase/articles/Article/204654

Investigating: We have identified an issue impacting some of our WebPortal customers causing Line items to be deleted on invoice requests or Requisitions to not appear for approvers. We recommend that WebPortal users utilize Firefox. Our engineers are diagnosing the event and working to resolve it for you as quickly as possible. Please continue to reference this page for updates.

WebPortal Invoice Request line items are deleted -when approving invoice requests in Chromium browsers: https://kb.blackbaud.com/knowledgebase/articles/Article/204655

Requisitions not showing as approved for next approver: https://kb.blackbaud.com/knowledgebase/articles/Article/204654

Resolved: We are seeing reports of improved connectivity for customers impacted by this issue and our vendor has reported service restoration.

Identified: A subset of users on AT&T networks may experience a blinking green dot when logging into their solution. This appears related to an issue our vendor has reported in connecting with AT&T. Please continue to reference this page for updates.

Resolved: We recently resolved an issue that prevented users from signing in or using features in their solutions. You should now be able to sign in to your Blackbaud solutions and services with your Blackbaud ID.

Monitoring: We are continuing to see successful logins and no recurrence of the errors occurring yesterday. We are continuing to monitor performance to ensure continued system stability. We will provide another update by 2 PM EDT. Please continue to reference this page for updates.

Monitoring: We are beginning to see improved performance and logs show a notable decrease in unsuccessful logins. We are continuing to monitor system performance. Please continue to reference this page for updates. Next update will be at 09:00 AM EST on 09/11/2024.

Identified: We are beginning to see improved performance and logs show a notable decrease in unsuccessful logins. We are continuing to monitor system performance. Please continue to reference this page for updates.

Identified: We are beginning to see improved performance and logs show a notable decrease in unsuccessful logins. We are continuing to monitor system performance. Please continue to reference this page for updates.

Identified: We are continuing deployment of the configuration changes mentioned previously. The next update will be one hour from now. Please continue to reference this page for updates.

Identified: We have begun deploying configuration changes to address this issue. We expect this may take 2-3 hours to complete. The next update will be one hour from now. Please continue to reference this page for updates.

Identified: We have identified the cause of this issue and are working with our vendor to resolve it. The next update will be one hour from now. Please continue to reference this page for updates.

Investigating: We have made a configuration change that has restored access for some impacted users. We are still investigating issues reported by a subset of users who continue to receive errors when logging in, and are working to resolve them as quickly as possible. Please continue to reference this page for updates.

Investigating: A subset of users attempting to login with their BBID may receive errors which vary from product to product. Our engineers are working resolve it as quickly as possible for you. Please continue to reference this page for updates.

Investigating: We have identified an issue impacting some of our customers. Our engineers are still working to diagnose the cause so that they can resolve it as quickly as possible for you. Please continue to reference this page for updates.

Investigating: We have identified an issue impacting some of our customers causing errors when attempting to log in or use features within the affected service. Our engineers are diagnosing the event and working to resolve it for you as quickly as possible. Please continue to reference this page for updates.

Resolved: We recently resolved an issue that prevented users from signing in or using features in their solutions. You should now be able to sign in to your Blackbaud solutions and services with your Blackbaud ID.

Identified: We have identified an issue impacting some of our WebPortal customers causing Line items to be deleted on invoice requests or Requisitions to not appear for approvers. We recommend that WebPortal users utilize Firefox. Our engineers are diagnosing the event and working to resolve it for you as quickly as possible. Please continue to reference this page for updates. The next update will be Tuesday 9/17/2024 at 11:00 AM ET.

WebPortal Invoice Request line items are deleted -when approving invoice requests in Chromium browsers: https://kb.blackbaud.com/knowledgebase/articles/Article/204655

Requisitions not showing as approved for next approver: https://kb.blackbaud.com/knowledgebase/articles/Article/204654

Identified: We have identified an issue impacting some of our WebPortal customers causing Line items to be deleted on invoice requests or Requisitions to not appear for approvers. We recommend that WebPortal users utilize Firefox. Our engineers are diagnosing the event and working to resolve it for you as quickly as possible. Please continue to reference this page for updates. The next update will be Monday 9/10/2024 at 10:00 AM EST.

WebPortal Invoice Request line items are deleted -when approving invoice requests in Chromium browsers: https://kb.blackbaud.com/knowledgebase/articles/Article/204655

Requisitions not showing as approved for next approver: https://kb.blackbaud.com/knowledgebase/articles/Article/204654

Investigating: We have identified an issue impacting some of our WebPortal customers causing Line items to be deleted on invoice requests or Requisitions to not appear for approvers. We recommend that WebPortal users utilize Firefox. Our engineers are diagnosing the event and working to resolve it for you as quickly as possible. Please continue to reference this page for updates. The next update will be Monday 9/9/2024 at 10:00 AM EST.

WebPortal Invoice Request line items are deleted -when approving invoice requests in Chromium browsers: https://kb.blackbaud.com/knowledgebase/articles/Article/204655

Requisitions not showing as approved for next approver: https://kb.blackbaud.com/knowledgebase/articles/Article/204654

Investigating: We are continuing to investigate this issue.

Investigating: We are continuing to investigate this issue.

Investigating: We have identified an issue impacting some of our WebPortal customers causing Line items to be deleted on invoice requests or Requisitions to not appear for approvers. We recommend that WebPortal users utilize Firefox. Our engineers are diagnosing the event and working to resolve it for you as quickly as possible. Please continue to reference this page for updates. The next update will be Monday 9/9/2024 at 10:00 AM EST.

WebPortal Invoice Request line items are deleted -when approving invoice requests in Chromium browsers: https://kb.blackbaud.com/knowledgebase/articles/Article/204655

Requisitions not showing as approved for next approver: https://kb.blackbaud.com/knowledgebase/articles/Article/204654

Investigating: We have identified an issue impacting some of our WebPortal customers causing Line items to be deleted on invoice requests or Requisitions to not appear for approvers. We recommend that WebPortal users utilize Firefox. Our engineers are diagnosing the event and working to resolve it for you as quickly as possible. Please continue to reference this page for updates.

WebPortal Invoice Request line items are deleted -when approving invoice requests in Chromium browsers: https://kb.blackbaud.com/knowledgebase/articles/Article/204655

Requisitions not showing as approved for next approver: https://kb.blackbaud.com/knowledgebase/articles/Article/204654

Resolved: We are seeing reports of improved connectivity for customers impacted by this issue and our vendor has reported service restoration.

Identified: A subset of users on AT&T networks may experience a blinking green dot when logging into their solution. This appears related to an issue our vendor has reported in connecting with AT&T. Please continue to reference this page for updates.

Resolved: We recently resolved an issue that prevented users from signing in or using features in their solutions. You should now be able to sign in to your Blackbaud solutions and services with your Blackbaud ID.

Monitoring: We are continuing to see successful logins and no recurrence of the errors occurring yesterday. We are continuing to monitor performance to ensure continued system stability. We will provide another update by 2 PM EDT. Please continue to reference this page for updates.

Monitoring: We are beginning to see improved performance and logs show a notable decrease in unsuccessful logins. We are continuing to monitor system performance. Please continue to reference this page for updates. Next update will be at 09:00 AM EST on 09/11/2024.

Identified: We are beginning to see improved performance and logs show a notable decrease in unsuccessful logins. We are continuing to monitor system performance. Please continue to reference this page for updates.

Identified: We are beginning to see improved performance and logs show a notable decrease in unsuccessful logins. We are continuing to monitor system performance. Please continue to reference this page for updates.

Identified: We are continuing deployment of the configuration changes mentioned previously. The next update will be one hour from now. Please continue to reference this page for updates.

Identified: We have begun deploying configuration changes to address this issue. We expect this may take 2-3 hours to complete. The next update will be one hour from now. Please continue to reference this page for updates.

Identified: We have identified the cause of this issue and are working with our vendor to resolve it. The next update will be one hour from now. Please continue to reference this page for updates.

Investigating: We have made a configuration change that has restored access for some impacted users. We are still investigating issues reported by a subset of users who continue to receive errors when logging in, and are working to resolve them as quickly as possible. Please continue to reference this page for updates.

Investigating: A subset of users attempting to login with their BBID may receive errors which vary from product to product. Our engineers are working resolve it as quickly as possible for you. Please continue to reference this page for updates.

Investigating: We have identified an issue impacting some of our customers. Our engineers are still working to diagnose the cause so that they can resolve it as quickly as possible for you. Please continue to reference this page for updates.

Investigating: We have identified an issue impacting some of our customers causing errors when attempting to log in or use features within the affected service. Our engineers are diagnosing the event and working to resolve it for you as quickly as possible. Please continue to reference this page for updates.

Resolved: We recently resolved an issue that prevented users from signing in or using features in their solutions. You should now be able to sign in to your Blackbaud solutions and services with your Blackbaud ID.

Identified: We have identified an issue impacting some of our WebPortal customers causing Line items to be deleted on invoice requests or Requisitions to not appear for approvers. We recommend that WebPortal users utilize Firefox. Our engineers are diagnosing the event and working to resolve it for you as quickly as possible. Please continue to reference this page for updates. The next update will be Tuesday 9/17/2024 at 11:00 AM ET.

WebPortal Invoice Request line items are deleted -when approving invoice requests in Chromium browsers: https://kb.blackbaud.com/knowledgebase/articles/Article/204655

Requisitions not showing as approved for next approver: https://kb.blackbaud.com/knowledgebase/articles/Article/204654

Identified: We have identified an issue impacting some of our WebPortal customers causing Line items to be deleted on invoice requests or Requisitions to not appear for approvers. We recommend that WebPortal users utilize Firefox. Our engineers are diagnosing the event and working to resolve it for you as quickly as possible. Please continue to reference this page for updates. The next update will be Monday 9/10/2024 at 10:00 AM EST.

WebPortal Invoice Request line items are deleted -when approving invoice requests in Chromium browsers: https://kb.blackbaud.com/knowledgebase/articles/Article/204655

Requisitions not showing as approved for next approver: https://kb.blackbaud.com/knowledgebase/articles/Article/204654

Investigating: We have identified an issue impacting some of our WebPortal customers causing Line items to be deleted on invoice requests or Requisitions to not appear for approvers. We recommend that WebPortal users utilize Firefox. Our engineers are diagnosing the event and working to resolve it for you as quickly as possible. Please continue to reference this page for updates. The next update will be Monday 9/9/2024 at 10:00 AM EST.

WebPortal Invoice Request line items are deleted -when approving invoice requests in Chromium browsers: https://kb.blackbaud.com/knowledgebase/articles/Article/204655

Requisitions not showing as approved for next approver: https://kb.blackbaud.com/knowledgebase/articles/Article/204654

Investigating: We are continuing to investigate this issue.

Investigating: We are continuing to investigate this issue.

Investigating: We have identified an issue impacting some of our WebPortal customers causing Line items to be deleted on invoice requests or Requisitions to not appear for approvers. We recommend that WebPortal users utilize Firefox. Our engineers are diagnosing the event and working to resolve it for you as quickly as possible. Please continue to reference this page for updates. The next update will be Monday 9/9/2024 at 10:00 AM EST.

WebPortal Invoice Request line items are deleted -when approving invoice requests in Chromium browsers: https://kb.blackbaud.com/knowledgebase/articles/Article/204655

Requisitions not showing as approved for next approver: https://kb.blackbaud.com/knowledgebase/articles/Article/204654

Investigating: We have identified an issue impacting some of our WebPortal customers causing Line items to be deleted on invoice requests or Requisitions to not appear for approvers. We recommend that WebPortal users utilize Firefox. Our engineers are diagnosing the event and working to resolve it for you as quickly as possible. Please continue to reference this page for updates.

WebPortal Invoice Request line items are deleted -when approving invoice requests in Chromium browsers: https://kb.blackbaud.com/knowledgebase/articles/Article/204655

Requisitions not showing as approved for next approver: https://kb.blackbaud.com/knowledgebase/articles/Article/204654

Resolved: We are seeing reports of improved connectivity for customers impacted by this issue and our vendor has reported service restoration.

Identified: A subset of users on AT&T networks may experience a blinking green dot when logging into their solution. This appears related to an issue our vendor has reported in connecting with AT&T. Please continue to reference this page for updates.

Resolved: We recently resolved an issue that prevented users from signing in or using features in their solutions. You should now be able to sign in to your Blackbaud solutions and services with your Blackbaud ID.

Monitoring: We are continuing to see successful logins and no recurrence of the errors occurring yesterday. We are continuing to monitor performance to ensure continued system stability. We will provide another update by 2 PM EDT. Please continue to reference this page for updates.

Monitoring: We are beginning to see improved performance and logs show a notable decrease in unsuccessful logins. We are continuing to monitor system performance. Please continue to reference this page for updates. Next update will be at 09:00 AM EST on 09/11/2024.

Identified: We are beginning to see improved performance and logs show a notable decrease in unsuccessful logins. We are continuing to monitor system performance. Please continue to reference this page for updates.

Identified: We are beginning to see improved performance and logs show a notable decrease in unsuccessful logins. We are continuing to monitor system performance. Please continue to reference this page for updates.

Identified: We are continuing deployment of the configuration changes mentioned previously. The next update will be one hour from now. Please continue to reference this page for updates.

Identified: We have begun deploying configuration changes to address this issue. We expect this may take 2-3 hours to complete. The next update will be one hour from now. Please continue to reference this page for updates.

Identified: We have identified the cause of this issue and are working with our vendor to resolve it. The next update will be one hour from now. Please continue to reference this page for updates.

Investigating: We have made a configuration change that has restored access for some impacted users. We are still investigating issues reported by a subset of users who continue to receive errors when logging in, and are working to resolve them as quickly as possible. Please continue to reference this page for updates.

Investigating: A subset of users attempting to login with their BBID may receive errors which vary from product to product. Our engineers are working resolve it as quickly as possible for you. Please continue to reference this page for updates.

Investigating: We have identified an issue impacting some of our customers. Our engineers are still working to diagnose the cause so that they can resolve it as quickly as possible for you. Please continue to reference this page for updates.

Investigating: We have identified an issue impacting some of our customers causing errors when attempting to log in or use features within the affected service. Our engineers are diagnosing the event and working to resolve it for you as quickly as possible. Please continue to reference this page for updates.

Resolved: We recently resolved an issue that prevented users from signing in or using features in their solutions. You should now be able to sign in to your Blackbaud solutions and services with your Blackbaud ID.

Identified: We have identified an issue impacting some of our WebPortal customers causing Line items to be deleted on invoice requests or Requisitions to not appear for approvers. We recommend that WebPortal users utilize Firefox. Our engineers are diagnosing the event and working to resolve it for you as quickly as possible. Please continue to reference this page for updates. The next update will be Tuesday 9/17/2024 at 11:00 AM ET.

WebPortal Invoice Request line items are deleted -when approving invoice requests in Chromium browsers: https://kb.blackbaud.com/knowledgebase/articles/Article/204655

Requisitions not showing as approved for next approver: https://kb.blackbaud.com/knowledgebase/articles/Article/204654

Identified: We have identified an issue impacting some of our WebPortal customers causing Line items to be deleted on invoice requests or Requisitions to not appear for approvers. We recommend that WebPortal users utilize Firefox. Our engineers are diagnosing the event and working to resolve it for you as quickly as possible. Please continue to reference this page for updates. The next update will be Monday 9/10/2024 at 10:00 AM EST.

WebPortal Invoice Request line items are deleted -when approving invoice requests in Chromium browsers: https://kb.blackbaud.com/knowledgebase/articles/Article/204655

Requisitions not showing as approved for next approver: https://kb.blackbaud.com/knowledgebase/articles/Article/204654

Investigating: We have identified an issue impacting some of our WebPortal customers causing Line items to be deleted on invoice requests or Requisitions to not appear for approvers. We recommend that WebPortal users utilize Firefox. Our engineers are diagnosing the event and working to resolve it for you as quickly as possible. Please continue to reference this page for updates. The next update will be Monday 9/9/2024 at 10:00 AM EST.

WebPortal Invoice Request line items are deleted -when approving invoice requests in Chromium browsers: https://kb.blackbaud.com/knowledgebase/articles/Article/204655

Requisitions not showing as approved for next approver: https://kb.blackbaud.com/knowledgebase/articles/Article/204654

Investigating: We are continuing to investigate this issue.

Investigating: We are continuing to investigate this issue.

Investigating: We have identified an issue impacting some of our WebPortal customers causing Line items to be deleted on invoice requests or Requisitions to not appear for approvers. We recommend that WebPortal users utilize Firefox. Our engineers are diagnosing the event and working to resolve it for you as quickly as possible. Please continue to reference this page for updates. The next update will be Monday 9/9/2024 at 10:00 AM EST.

WebPortal Invoice Request line items are deleted -when approving invoice requests in Chromium browsers: https://kb.blackbaud.com/knowledgebase/articles/Article/204655

Requisitions not showing as approved for next approver: https://kb.blackbaud.com/knowledgebase/articles/Article/204654

Investigating: We have identified an issue impacting some of our WebPortal customers causing Line items to be deleted on invoice requests or Requisitions to not appear for approvers. We recommend that WebPortal users utilize Firefox. Our engineers are diagnosing the event and working to resolve it for you as quickly as possible. Please continue to reference this page for updates.

WebPortal Invoice Request line items are deleted -when approving invoice requests in Chromium browsers: https://kb.blackbaud.com/knowledgebase/articles/Article/204655

Requisitions not showing as approved for next approver: https://kb.blackbaud.com/knowledgebase/articles/Article/204654

Resolved: We are seeing reports of improved connectivity for customers impacted by this issue and our vendor has reported service restoration.

Identified: A subset of users on AT&T networks may experience a blinking green dot when logging into their solution. This appears related to an issue our vendor has reported in connecting with AT&T. Please continue to reference this page for updates.

Resolved: We recently resolved an issue that prevented users from signing in or using features in their solutions. You should now be able to sign in to your Blackbaud solutions and services with your Blackbaud ID.

Monitoring: We are continuing to see successful logins and no recurrence of the errors occurring yesterday. We are continuing to monitor performance to ensure continued system stability. We will provide another update by 2 PM EDT. Please continue to reference this page for updates.

Monitoring: We are beginning to see improved performance and logs show a notable decrease in unsuccessful logins. We are continuing to monitor system performance. Please continue to reference this page for updates. Next update will be at 09:00 AM EST on 09/11/2024.

Identified: We are beginning to see improved performance and logs show a notable decrease in unsuccessful logins. We are continuing to monitor system performance. Please continue to reference this page for updates.

Identified: We are beginning to see improved performance and logs show a notable decrease in unsuccessful logins. We are continuing to monitor system performance. Please continue to reference this page for updates.

Identified: We are continuing deployment of the configuration changes mentioned previously. The next update will be one hour from now. Please continue to reference this page for updates.

Identified: We have begun deploying configuration changes to address this issue. We expect this may take 2-3 hours to complete. The next update will be one hour from now. Please continue to reference this page for updates.

Identified: We have identified the cause of this issue and are working with our vendor to resolve it. The next update will be one hour from now. Please continue to reference this page for updates.

Investigating: We have made a configuration change that has restored access for some impacted users. We are still investigating issues reported by a subset of users who continue to receive errors when logging in, and are working to resolve them as quickly as possible. Please continue to reference this page for updates.

Investigating: A subset of users attempting to login with their BBID may receive errors which vary from product to product. Our engineers are working resolve it as quickly as possible for you. Please continue to reference this page for updates.

Investigating: We have identified an issue impacting some of our customers. Our engineers are still working to diagnose the cause so that they can resolve it as quickly as possible for you. Please continue to reference this page for updates.

Investigating: We have identified an issue impacting some of our customers causing errors when attempting to log in or use features within the affected service. Our engineers are diagnosing the event and working to resolve it for you as quickly as possible. Please continue to reference this page for updates.

Resolved: We recently resolved an issue that prevented users from signing in or using features in their solutions. You should now be able to sign in to your Blackbaud solutions and services with your Blackbaud ID.

Identified: We have identified an issue impacting some of our WebPortal customers causing Line items to be deleted on invoice requests or Requisitions to not appear for approvers. We recommend that WebPortal users utilize Firefox. Our engineers are diagnosing the event and working to resolve it for you as quickly as possible. Please continue to reference this page for updates. The next update will be Tuesday 9/17/2024 at 11:00 AM ET.

WebPortal Invoice Request line items are deleted -when approving invoice requests in Chromium browsers: https://kb.blackbaud.com/knowledgebase/articles/Article/204655

Requisitions not showing as approved for next approver: https://kb.blackbaud.com/knowledgebase/articles/Article/204654

Identified: We have identified an issue impacting some of our WebPortal customers causing Line items to be deleted on invoice requests or Requisitions to not appear for approvers. We recommend that WebPortal users utilize Firefox. Our engineers are diagnosing the event and working to resolve it for you as quickly as possible. Please continue to reference this page for updates. The next update will be Monday 9/10/2024 at 10:00 AM EST.

WebPortal Invoice Request line items are deleted -when approving invoice requests in Chromium browsers: https://kb.blackbaud.com/knowledgebase/articles/Article/204655

Requisitions not showing as approved for next approver: https://kb.blackbaud.com/knowledgebase/articles/Article/204654

Investigating: We have identified an issue impacting some of our WebPortal customers causing Line items to be deleted on invoice requests or Requisitions to not appear for approvers. We recommend that WebPortal users utilize Firefox. Our engineers are diagnosing the event and working to resolve it for you as quickly as possible. Please continue to reference this page for updates. The next update will be Monday 9/9/2024 at 10:00 AM EST.

WebPortal Invoice Request line items are deleted -when approving invoice requests in Chromium browsers: https://kb.blackbaud.com/knowledgebase/articles/Article/204655

Requisitions not showing as approved for next approver: https://kb.blackbaud.com/knowledgebase/articles/Article/204654

Investigating: We are continuing to investigate this issue.

Investigating: We are continuing to investigate this issue.

Investigating: We have identified an issue impacting some of our WebPortal customers causing Line items to be deleted on invoice requests or Requisitions to not appear for approvers. We recommend that WebPortal users utilize Firefox. Our engineers are diagnosing the event and working to resolve it for you as quickly as possible. Please continue to reference this page for updates. The next update will be Monday 9/9/2024 at 10:00 AM EST.

WebPortal Invoice Request line items are deleted -when approving invoice requests in Chromium browsers: https://kb.blackbaud.com/knowledgebase/articles/Article/204655

Requisitions not showing as approved for next approver: https://kb.blackbaud.com/knowledgebase/articles/Article/204654

Investigating: We have identified an issue impacting some of our WebPortal customers causing Line items to be deleted on invoice requests or Requisitions to not appear for approvers. We recommend that WebPortal users utilize Firefox. Our engineers are diagnosing the event and working to resolve it for you as quickly as possible. Please continue to reference this page for updates.

WebPortal Invoice Request line items are deleted -when approving invoice requests in Chromium browsers: https://kb.blackbaud.com/knowledgebase/articles/Article/204655

Requisitions not showing as approved for next approver: https://kb.blackbaud.com/knowledgebase/articles/Article/204654

Resolved: We are seeing reports of improved connectivity for customers impacted by this issue and our vendor has reported service restoration.

Identified: A subset of users on AT&T networks may experience a blinking green dot when logging into their solution. This appears related to an issue our vendor has reported in connecting with AT&T. Please continue to reference this page for updates.

Resolved: We recently resolved an issue that prevented users from signing in or using features in their solutions. You should now be able to sign in to your Blackbaud solutions and services with your Blackbaud ID.

Monitoring: We are continuing to see successful logins and no recurrence of the errors occurring yesterday. We are continuing to monitor performance to ensure continued system stability. We will provide another update by 2 PM EDT. Please continue to reference this page for updates.

Monitoring: We are beginning to see improved performance and logs show a notable decrease in unsuccessful logins. We are continuing to monitor system performance. Please continue to reference this page for updates. Next update will be at 09:00 AM EST on 09/11/2024.

Identified: We are beginning to see improved performance and logs show a notable decrease in unsuccessful logins. We are continuing to monitor system performance. Please continue to reference this page for updates.

Identified: We are beginning to see improved performance and logs show a notable decrease in unsuccessful logins. We are continuing to monitor system performance. Please continue to reference this page for updates.

Identified: We are continuing deployment of the configuration changes mentioned previously. The next update will be one hour from now. Please continue to reference this page for updates.

Identified: We have begun deploying configuration changes to address this issue. We expect this may take 2-3 hours to complete. The next update will be one hour from now. Please continue to reference this page for updates.

Identified: We have identified the cause of this issue and are working with our vendor to resolve it. The next update will be one hour from now. Please continue to reference this page for updates.

Investigating: We have made a configuration change that has restored access for some impacted users. We are still investigating issues reported by a subset of users who continue to receive errors when logging in, and are working to resolve them as quickly as possible. Please continue to reference this page for updates.

Investigating: A subset of users attempting to login with their BBID may receive errors which vary from product to product. Our engineers are working resolve it as quickly as possible for you. Please continue to reference this page for updates.

Investigating: We have identified an issue impacting some of our customers. Our engineers are still working to diagnose the cause so that they can resolve it as quickly as possible for you. Please continue to reference this page for updates.

Investigating: We have identified an issue impacting some of our customers causing errors when attempting to log in or use features within the affected service. Our engineers are diagnosing the event and working to resolve it for you as quickly as possible. Please continue to reference this page for updates.

Resolved: We recently resolved an issue that prevented users from signing in or using features in their solutions. You should now be able to sign in to your Blackbaud solutions and services with your Blackbaud ID.

Identified: We have identified an issue impacting some of our WebPortal customers causing Line items to be deleted on invoice requests or Requisitions to not appear for approvers. We recommend that WebPortal users utilize Firefox. Our engineers are diagnosing the event and working to resolve it for you as quickly as possible. Please continue to reference this page for updates. The next update will be Tuesday 9/17/2024 at 11:00 AM ET.

WebPortal Invoice Request line items are deleted -when approving invoice requests in Chromium browsers: https://kb.blackbaud.com/knowledgebase/articles/Article/204655

Requisitions not showing as approved for next approver: https://kb.blackbaud.com/knowledgebase/articles/Article/204654

Identified: We have identified an issue impacting some of our WebPortal customers causing Line items to be deleted on invoice requests or Requisitions to not appear for approvers. We recommend that WebPortal users utilize Firefox. Our engineers are diagnosing the event and working to resolve it for you as quickly as possible. Please continue to reference this page for updates. The next update will be Monday 9/10/2024 at 10:00 AM EST.

WebPortal Invoice Request line items are deleted -when approving invoice requests in Chromium browsers: https://kb.blackbaud.com/knowledgebase/articles/Article/204655

Requisitions not showing as approved for next approver: https://kb.blackbaud.com/knowledgebase/articles/Article/204654

Investigating: We have identified an issue impacting some of our WebPortal customers causing Line items to be deleted on invoice requests or Requisitions to not appear for approvers. We recommend that WebPortal users utilize Firefox. Our engineers are diagnosing the event and working to resolve it for you as quickly as possible. Please continue to reference this page for updates. The next update will be Monday 9/9/2024 at 10:00 AM EST.

WebPortal Invoice Request line items are deleted -when approving invoice requests in Chromium browsers: https://kb.blackbaud.com/knowledgebase/articles/Article/204655

Requisitions not showing as approved for next approver: https://kb.blackbaud.com/knowledgebase/articles/Article/204654

Investigating: We are continuing to investigate this issue.

Investigating: We are continuing to investigate this issue.

Investigating: We have identified an issue impacting some of our WebPortal customers causing Line items to be deleted on invoice requests or Requisitions to not appear for approvers. We recommend that WebPortal users utilize Firefox. Our engineers are diagnosing the event and working to resolve it for you as quickly as possible. Please continue to reference this page for updates. The next update will be Monday 9/9/2024 at 10:00 AM EST.

WebPortal Invoice Request line items are deleted -when approving invoice requests in Chromium browsers: https://kb.blackbaud.com/knowledgebase/articles/Article/204655

Requisitions not showing as approved for next approver: https://kb.blackbaud.com/knowledgebase/articles/Article/204654

Investigating: We have identified an issue impacting some of our WebPortal customers causing Line items to be deleted on invoice requests or Requisitions to not appear for approvers. We recommend that WebPortal users utilize Firefox. Our engineers are diagnosing the event and working to resolve it for you as quickly as possible. Please continue to reference this page for updates.

WebPortal Invoice Request line items are deleted -when approving invoice requests in Chromium browsers: https://kb.blackbaud.com/knowledgebase/articles/Article/204655

Requisitions not showing as approved for next approver: https://kb.blackbaud.com/knowledgebase/articles/Article/204654

Resolved: We are seeing reports of improved connectivity for customers impacted by this issue and our vendor has reported service restoration.

Identified: A subset of users on AT&T networks may experience a blinking green dot when logging into their solution. This appears related to an issue our vendor has reported in connecting with AT&T. Please continue to reference this page for updates.

Resolved: We recently resolved an issue that prevented users from signing in or using features in their solutions. You should now be able to sign in to your Blackbaud solutions and services with your Blackbaud ID.

Monitoring: We are continuing to see successful logins and no recurrence of the errors occurring yesterday. We are continuing to monitor performance to ensure continued system stability. We will provide another update by 2 PM EDT. Please continue to reference this page for updates.

Monitoring: We are beginning to see improved performance and logs show a notable decrease in unsuccessful logins. We are continuing to monitor system performance. Please continue to reference this page for updates. Next update will be at 09:00 AM EST on 09/11/2024.

Identified: We are beginning to see improved performance and logs show a notable decrease in unsuccessful logins. We are continuing to monitor system performance. Please continue to reference this page for updates.

Identified: We are beginning to see improved performance and logs show a notable decrease in unsuccessful logins. We are continuing to monitor system performance. Please continue to reference this page for updates.

Identified: We are continuing deployment of the configuration changes mentioned previously. The next update will be one hour from now. Please continue to reference this page for updates.

Identified: We have begun deploying configuration changes to address this issue. We expect this may take 2-3 hours to complete. The next update will be one hour from now. Please continue to reference this page for updates.

Identified: We have identified the cause of this issue and are working with our vendor to resolve it. The next update will be one hour from now. Please continue to reference this page for updates.

Investigating: We have made a configuration change that has restored access for some impacted users. We are still investigating issues reported by a subset of users who continue to receive errors when logging in, and are working to resolve them as quickly as possible. Please continue to reference this page for updates.

Investigating: A subset of users attempting to login with their BBID may receive errors which vary from product to product. Our engineers are working resolve it as quickly as possible for you. Please continue to reference this page for updates.

Investigating: We have identified an issue impacting some of our customers. Our engineers are still working to diagnose the cause so that they can resolve it as quickly as possible for you. Please continue to reference this page for updates.

Investigating: We have identified an issue impacting some of our customers causing errors when attempting to log in or use features within the affected service. Our engineers are diagnosing the event and working to resolve it for you as quickly as possible. Please continue to reference this page for updates.

Resolved: We recently resolved an issue that prevented users from signing in or using features in their solutions. You should now be able to sign in to your Blackbaud solutions and services with your Blackbaud ID.

Identified: We have identified an issue impacting some of our WebPortal customers causing Line items to be deleted on invoice requests or Requisitions to not appear for approvers. We recommend that WebPortal users utilize Firefox. Our engineers are diagnosing the event and working to resolve it for you as quickly as possible. Please continue to reference this page for updates. The next update will be Tuesday 9/17/2024 at 11:00 AM ET.

WebPortal Invoice Request line items are deleted -when approving invoice requests in Chromium browsers: https://kb.blackbaud.com/knowledgebase/articles/Article/204655

Requisitions not showing as approved for next approver: https://kb.blackbaud.com/knowledgebase/articles/Article/204654

Identified: We have identified an issue impacting some of our WebPortal customers causing Line items to be deleted on invoice requests or Requisitions to not appear for approvers. We recommend that WebPortal users utilize Firefox. Our engineers are diagnosing the event and working to resolve it for you as quickly as possible. Please continue to reference this page for updates. The next update will be Monday 9/10/2024 at 10:00 AM EST.

WebPortal Invoice Request line items are deleted -when approving invoice requests in Chromium browsers: https://kb.blackbaud.com/knowledgebase/articles/Article/204655

Requisitions not showing as approved for next approver: https://kb.blackbaud.com/knowledgebase/articles/Article/204654

Investigating: We have identified an issue impacting some of our WebPortal customers causing Line items to be deleted on invoice requests or Requisitions to not appear for approvers. We recommend that WebPortal users utilize Firefox. Our engineers are diagnosing the event and working to resolve it for you as quickly as possible. Please continue to reference this page for updates. The next update will be Monday 9/9/2024 at 10:00 AM EST.

WebPortal Invoice Request line items are deleted -when approving invoice requests in Chromium browsers: https://kb.blackbaud.com/knowledgebase/articles/Article/204655

Requisitions not showing as approved for next approver: https://kb.blackbaud.com/knowledgebase/articles/Article/204654

Investigating: We are continuing to investigate this issue.

Investigating: We are continuing to investigate this issue.

Investigating: We have identified an issue impacting some of our WebPortal customers causing Line items to be deleted on invoice requests or Requisitions to not appear for approvers. We recommend that WebPortal users utilize Firefox. Our engineers are diagnosing the event and working to resolve it for you as quickly as possible. Please continue to reference this page for updates. The next update will be Monday 9/9/2024 at 10:00 AM EST.

WebPortal Invoice Request line items are deleted -when approving invoice requests in Chromium browsers: https://kb.blackbaud.com/knowledgebase/articles/Article/204655

Requisitions not showing as approved for next approver: https://kb.blackbaud.com/knowledgebase/articles/Article/204654

Investigating: We have identified an issue impacting some of our WebPortal customers causing Line items to be deleted on invoice requests or Requisitions to not appear for approvers. We recommend that WebPortal users utilize Firefox. Our engineers are diagnosing the event and working to resolve it for you as quickly as possible. Please continue to reference this page for updates.

WebPortal Invoice Request line items are deleted -when approving invoice requests in Chromium browsers: https://kb.blackbaud.com/knowledgebase/articles/Article/204655

Requisitions not showing as approved for next approver: https://kb.blackbaud.com/knowledgebase/articles/Article/204654

Resolved: We are seeing reports of improved connectivity for customers impacted by this issue and our vendor has reported service restoration.

Identified: A subset of users on AT&T networks may experience a blinking green dot when logging into their solution. This appears related to an issue our vendor has reported in connecting with AT&T. Please continue to reference this page for updates.

Resolved: We recently resolved an issue that prevented users from signing in or using features in their solutions. You should now be able to sign in to your Blackbaud solutions and services with your Blackbaud ID.

Monitoring: We are continuing to see successful logins and no recurrence of the errors occurring yesterday. We are continuing to monitor performance to ensure continued system stability. We will provide another update by 2 PM EDT. Please continue to reference this page for updates.

Monitoring: We are beginning to see improved performance and logs show a notable decrease in unsuccessful logins. We are continuing to monitor system performance. Please continue to reference this page for updates. Next update will be at 09:00 AM EST on 09/11/2024.

Identified: We are beginning to see improved performance and logs show a notable decrease in unsuccessful logins. We are continuing to monitor system performance. Please continue to reference this page for updates.

Identified: We are beginning to see improved performance and logs show a notable decrease in unsuccessful logins. We are continuing to monitor system performance. Please continue to reference this page for updates.

Identified: We are continuing deployment of the configuration changes mentioned previously. The next update will be one hour from now. Please continue to reference this page for updates.

Identified: We have begun deploying configuration changes to address this issue. We expect this may take 2-3 hours to complete. The next update will be one hour from now. Please continue to reference this page for updates.

Identified: We have identified the cause of this issue and are working with our vendor to resolve it. The next update will be one hour from now. Please continue to reference this page for updates.

Investigating: We have made a configuration change that has restored access for some impacted users. We are still investigating issues reported by a subset of users who continue to receive errors when logging in, and are working to resolve them as quickly as possible. Please continue to reference this page for updates.

Investigating: A subset of users attempting to login with their BBID may receive errors which vary from product to product. Our engineers are working resolve it as quickly as possible for you. Please continue to reference this page for updates.

Investigating: We have identified an issue impacting some of our customers. Our engineers are still working to diagnose the cause so that they can resolve it as quickly as possible for you. Please continue to reference this page for updates.

Investigating: We have identified an issue impacting some of our customers causing errors when attempting to log in or use features within the affected service. Our engineers are diagnosing the event and working to resolve it for you as quickly as possible. Please continue to reference this page for updates.

Resolved: We recently resolved an issue that prevented users from signing in or using features in their solutions. You should now be able to sign in to your Blackbaud solutions and services with your Blackbaud ID.

Identified: We have identified an issue impacting some of our WebPortal customers causing Line items to be deleted on invoice requests or Requisitions to not appear for approvers. We recommend that WebPortal users utilize Firefox. Our engineers are diagnosing the event and working to resolve it for you as quickly as possible. Please continue to reference this page for updates. The next update will be Tuesday 9/17/2024 at 11:00 AM ET.

WebPortal Invoice Request line items are deleted -when approving invoice requests in Chromium browsers: https://kb.blackbaud.com/knowledgebase/articles/Article/204655

Requisitions not showing as approved for next approver: https://kb.blackbaud.com/knowledgebase/articles/Article/204654

Identified: We have identified an issue impacting some of our WebPortal customers causing Line items to be deleted on invoice requests or Requisitions to not appear for approvers. We recommend that WebPortal users utilize Firefox. Our engineers are diagnosing the event and working to resolve it for you as quickly as possible. Please continue to reference this page for updates. The next update will be Monday 9/10/2024 at 10:00 AM EST.

WebPortal Invoice Request line items are deleted -when approving invoice requests in Chromium browsers: https://kb.blackbaud.com/knowledgebase/articles/Article/204655

Requisitions not showing as approved for next approver: https://kb.blackbaud.com/knowledgebase/articles/Article/204654

Investigating: We have identified an issue impacting some of our WebPortal customers causing Line items to be deleted on invoice requests or Requisitions to not appear for approvers. We recommend that WebPortal users utilize Firefox. Our engineers are diagnosing the event and working to resolve it for you as quickly as possible. Please continue to reference this page for updates. The next update will be Monday 9/9/2024 at 10:00 AM EST.

WebPortal Invoice Request line items are deleted -when approving invoice requests in Chromium browsers: https://kb.blackbaud.com/knowledgebase/articles/Article/204655

Requisitions not showing as approved for next approver: https://kb.blackbaud.com/knowledgebase/articles/Article/204654

Investigating: We are continuing to investigate this issue.

Investigating: We are continuing to investigate this issue.

Investigating: We have identified an issue impacting some of our WebPortal customers causing Line items to be deleted on invoice requests or Requisitions to not appear for approvers. We recommend that WebPortal users utilize Firefox. Our engineers are diagnosing the event and working to resolve it for you as quickly as possible. Please continue to reference this page for updates. The next update will be Monday 9/9/2024 at 10:00 AM EST.

WebPortal Invoice Request line items are deleted -when approving invoice requests in Chromium browsers: https://kb.blackbaud.com/knowledgebase/articles/Article/204655

Requisitions not showing as approved for next approver: https://kb.blackbaud.com/knowledgebase/articles/Article/204654

Investigating: We have identified an issue impacting some of our WebPortal customers causing Line items to be deleted on invoice requests or Requisitions to not appear for approvers. We recommend that WebPortal users utilize Firefox. Our engineers are diagnosing the event and working to resolve it for you as quickly as possible. Please continue to reference this page for updates.

WebPortal Invoice Request line items are deleted -when approving invoice requests in Chromium browsers: https://kb.blackbaud.com/knowledgebase/articles/Article/204655

Requisitions not showing as approved for next approver: https://kb.blackbaud.com/knowledgebase/articles/Article/204654

Resolved: We are seeing reports of improved connectivity for customers impacted by this issue and our vendor has reported service restoration.

Identified: A subset of users on AT&T networks may experience a blinking green dot when logging into their solution. This appears related to an issue our vendor has reported in connecting with AT&T. Please continue to reference this page for updates.

Resolved: We recently resolved an issue that prevented users from signing in or using features in their solutions. You should now be able to sign in to your Blackbaud solutions and services with your Blackbaud ID.

Monitoring: We are continuing to see successful logins and no recurrence of the errors occurring yesterday. We are continuing to monitor performance to ensure continued system stability. We will provide another update by 2 PM EDT. Please continue to reference this page for updates.

Monitoring: We are beginning to see improved performance and logs show a notable decrease in unsuccessful logins. We are continuing to monitor system performance. Please continue to reference this page for updates. Next update will be at 09:00 AM EST on 09/11/2024.

Identified: We are beginning to see improved performance and logs show a notable decrease in unsuccessful logins. We are continuing to monitor system performance. Please continue to reference this page for updates.

Identified: We are beginning to see improved performance and logs show a notable decrease in unsuccessful logins. We are continuing to monitor system performance. Please continue to reference this page for updates.

Identified: We are continuing deployment of the configuration changes mentioned previously. The next update will be one hour from now. Please continue to reference this page for updates.

Identified: We have begun deploying configuration changes to address this issue. We expect this may take 2-3 hours to complete. The next update will be one hour from now. Please continue to reference this page for updates.

Identified: We have identified the cause of this issue and are working with our vendor to resolve it. The next update will be one hour from now. Please continue to reference this page for updates.

Investigating: We have made a configuration change that has restored access for some impacted users. We are still investigating issues reported by a subset of users who continue to receive errors when logging in, and are working to resolve them as quickly as possible. Please continue to reference this page for updates.

Investigating: A subset of users attempting to login with their BBID may receive errors which vary from product to product. Our engineers are working resolve it as quickly as possible for you. Please continue to reference this page for updates.

Investigating: We have identified an issue impacting some of our customers. Our engineers are still working to diagnose the cause so that they can resolve it as quickly as possible for you. Please continue to reference this page for updates.

Investigating: We have identified an issue impacting some of our customers causing errors when attempting to log in or use features within the affected service. Our engineers are diagnosing the event and working to resolve it for you as quickly as possible. Please continue to reference this page for updates.

Resolved: We recently resolved an issue that prevented users from signing in or using features in their solutions. You should now be able to sign in to your Blackbaud solutions and services with your Blackbaud ID.

Identified: We have identified an issue impacting some of our WebPortal customers causing Line items to be deleted on invoice requests or Requisitions to not appear for approvers. We recommend that WebPortal users utilize Firefox. Our engineers are diagnosing the event and working to resolve it for you as quickly as possible. Please continue to reference this page for updates. The next update will be Tuesday 9/17/2024 at 11:00 AM ET.

WebPortal Invoice Request line items are deleted -when approving invoice requests in Chromium browsers: https://kb.blackbaud.com/knowledgebase/articles/Article/204655

Requisitions not showing as approved for next approver: https://kb.blackbaud.com/knowledgebase/articles/Article/204654

Identified: We have identified an issue impacting some of our WebPortal customers causing Line items to be deleted on invoice requests or Requisitions to not appear for approvers. We recommend that WebPortal users utilize Firefox. Our engineers are diagnosing the event and working to resolve it for you as quickly as possible. Please continue to reference this page for updates. The next update will be Monday 9/10/2024 at 10:00 AM EST.

WebPortal Invoice Request line items are deleted -when approving invoice requests in Chromium browsers: https://kb.blackbaud.com/knowledgebase/articles/Article/204655

Requisitions not showing as approved for next approver: https://kb.blackbaud.com/knowledgebase/articles/Article/204654

Investigating: We have identified an issue impacting some of our WebPortal customers causing Line items to be deleted on invoice requests or Requisitions to not appear for approvers. We recommend that WebPortal users utilize Firefox. Our engineers are diagnosing the event and working to resolve it for you as quickly as possible. Please continue to reference this page for updates. The next update will be Monday 9/9/2024 at 10:00 AM EST.

WebPortal Invoice Request line items are deleted -when approving invoice requests in Chromium browsers: https://kb.blackbaud.com/knowledgebase/articles/Article/204655

Requisitions not showing as approved for next approver: https://kb.blackbaud.com/knowledgebase/articles/Article/204654

Investigating: We are continuing to investigate this issue.

Investigating: We are continuing to investigate this issue.

Investigating: We have identified an issue impacting some of our WebPortal customers causing Line items to be deleted on invoice requests or Requisitions to not appear for approvers. We recommend that WebPortal users utilize Firefox. Our engineers are diagnosing the event and working to resolve it for you as quickly as possible. Please continue to reference this page for updates. The next update will be Monday 9/9/2024 at 10:00 AM EST.

WebPortal Invoice Request line items are deleted -when approving invoice requests in Chromium browsers: https://kb.blackbaud.com/knowledgebase/articles/Article/204655

Requisitions not showing as approved for next approver: https://kb.blackbaud.com/knowledgebase/articles/Article/204654

Investigating: We have identified an issue impacting some of our WebPortal customers causing Line items to be deleted on invoice requests or Requisitions to not appear for approvers. We recommend that WebPortal users utilize Firefox. Our engineers are diagnosing the event and working to resolve it for you as quickly as possible. Please continue to reference this page for updates.

WebPortal Invoice Request line items are deleted -when approving invoice requests in Chromium browsers: https://kb.blackbaud.com/knowledgebase/articles/Article/204655

Requisitions not showing as approved for next approver: https://kb.blackbaud.com/knowledgebase/articles/Article/204654

Resolved: We are seeing reports of improved connectivity for customers impacted by this issue and our vendor has reported service restoration.

Identified: A subset of users on AT&T networks may experience a blinking green dot when logging into their solution. This appears related to an issue our vendor has reported in connecting with AT&T. Please continue to reference this page for updates.

Resolved: We recently resolved an issue that prevented users from signing in or using features in their solutions. You should now be able to sign in to your Blackbaud solutions and services with your Blackbaud ID.

Monitoring: We are continuing to see successful logins and no recurrence of the errors occurring yesterday. We are continuing to monitor performance to ensure continued system stability. We will provide another update by 2 PM EDT. Please continue to reference this page for updates.

Monitoring: We are beginning to see improved performance and logs show a notable decrease in unsuccessful logins. We are continuing to monitor system performance. Please continue to reference this page for updates. Next update will be at 09:00 AM EST on 09/11/2024.

Identified: We are beginning to see improved performance and logs show a notable decrease in unsuccessful logins. We are continuing to monitor system performance. Please continue to reference this page for updates.

Identified: We are beginning to see improved performance and logs show a notable decrease in unsuccessful logins. We are continuing to monitor system performance. Please continue to reference this page for updates.

Identified: We are continuing deployment of the configuration changes mentioned previously. The next update will be one hour from now. Please continue to reference this page for updates.

Identified: We have begun deploying configuration changes to address this issue. We expect this may take 2-3 hours to complete. The next update will be one hour from now. Please continue to reference this page for updates.

Identified: We have identified the cause of this issue and are working with our vendor to resolve it. The next update will be one hour from now. Please continue to reference this page for updates.

Investigating: We have made a configuration change that has restored access for some impacted users. We are still investigating issues reported by a subset of users who continue to receive errors when logging in, and are working to resolve them as quickly as possible. Please continue to reference this page for updates.

Investigating: A subset of users attempting to login with their BBID may receive errors which vary from product to product. Our engineers are working resolve it as quickly as possible for you. Please continue to reference this page for updates.

Investigating: We have identified an issue impacting some of our customers. Our engineers are still working to diagnose the cause so that they can resolve it as quickly as possible for you. Please continue to reference this page for updates.

Investigating: We have identified an issue impacting some of our customers causing errors when attempting to log in or use features within the affected service. Our engineers are diagnosing the event and working to resolve it for you as quickly as possible. Please continue to reference this page for updates.

Resolved: We recently resolved an issue that prevented users from signing in or using features in their solutions. You should now be able to sign in to your Blackbaud solutions and services with your Blackbaud ID.

Identified: We have identified an issue impacting some of our WebPortal customers causing Line items to be deleted on invoice requests or Requisitions to not appear for approvers. We recommend that WebPortal users utilize Firefox. Our engineers are diagnosing the event and working to resolve it for you as quickly as possible. Please continue to reference this page for updates. The next update will be Tuesday 9/17/2024 at 11:00 AM ET.

WebPortal Invoice Request line items are deleted -when approving invoice requests in Chromium browsers: https://kb.blackbaud.com/knowledgebase/articles/Article/204655

Requisitions not showing as approved for next approver: https://kb.blackbaud.com/knowledgebase/articles/Article/204654

Identified: We have identified an issue impacting some of our WebPortal customers causing Line items to be deleted on invoice requests or Requisitions to not appear for approvers. We recommend that WebPortal users utilize Firefox. Our engineers are diagnosing the event and working to resolve it for you as quickly as possible. Please continue to reference this page for updates. The next update will be Monday 9/10/2024 at 10:00 AM EST.

WebPortal Invoice Request line items are deleted -when approving invoice requests in Chromium browsers: https://kb.blackbaud.com/knowledgebase/articles/Article/204655

Requisitions not showing as approved for next approver: https://kb.blackbaud.com/knowledgebase/articles/Article/204654

Investigating: We have identified an issue impacting some of our WebPortal customers causing Line items to be deleted on invoice requests or Requisitions to not appear for approvers. We recommend that WebPortal users utilize Firefox. Our engineers are diagnosing the event and working to resolve it for you as quickly as possible. Please continue to reference this page for updates. The next update will be Monday 9/9/2024 at 10:00 AM EST.

WebPortal Invoice Request line items are deleted -when approving invoice requests in Chromium browsers: https://kb.blackbaud.com/knowledgebase/articles/Article/204655

Requisitions not showing as approved for next approver: https://kb.blackbaud.com/knowledgebase/articles/Article/204654

Investigating: We are continuing to investigate this issue.

Investigating: We are continuing to investigate this issue.

Investigating: We have identified an issue impacting some of our WebPortal customers causing Line items to be deleted on invoice requests or Requisitions to not appear for approvers. We recommend that WebPortal users utilize Firefox. Our engineers are diagnosing the event and working to resolve it for you as quickly as possible. Please continue to reference this page for updates. The next update will be Monday 9/9/2024 at 10:00 AM EST.

WebPortal Invoice Request line items are deleted -when approving invoice requests in Chromium browsers: https://kb.blackbaud.com/knowledgebase/articles/Article/204655

Requisitions not showing as approved for next approver: https://kb.blackbaud.com/knowledgebase/articles/Article/204654

Investigating: We have identified an issue impacting some of our WebPortal customers causing Line items to be deleted on invoice requests or Requisitions to not appear for approvers. We recommend that WebPortal users utilize Firefox. Our engineers are diagnosing the event and working to resolve it for you as quickly as possible. Please continue to reference this page for updates.

WebPortal Invoice Request line items are deleted -when approving invoice requests in Chromium browsers: https://kb.blackbaud.com/knowledgebase/articles/Article/204655

Requisitions not showing as approved for next approver: https://kb.blackbaud.com/knowledgebase/articles/Article/204654

Resolved: We are seeing reports of improved connectivity for customers impacted by this issue and our vendor has reported service restoration.

Identified: A subset of users on AT&T networks may experience a blinking green dot when logging into their solution. This appears related to an issue our vendor has reported in connecting with AT&T. Please continue to reference this page for updates.

Resolved: We recently resolved an issue that prevented users from signing in or using features in their solutions. You should now be able to sign in to your Blackbaud solutions and services with your Blackbaud ID.

Monitoring: We are continuing to see successful logins and no recurrence of the errors occurring yesterday. We are continuing to monitor performance to ensure continued system stability. We will provide another update by 2 PM EDT. Please continue to reference this page for updates.

Monitoring: We are beginning to see improved performance and logs show a notable decrease in unsuccessful logins. We are continuing to monitor system performance. Please continue to reference this page for updates. Next update will be at 09:00 AM EST on 09/11/2024.

Identified: We are beginning to see improved performance and logs show a notable decrease in unsuccessful logins. We are continuing to monitor system performance. Please continue to reference this page for updates.

Identified: We are beginning to see improved performance and logs show a notable decrease in unsuccessful logins. We are continuing to monitor system performance. Please continue to reference this page for updates.

Identified: We are continuing deployment of the configuration changes mentioned previously. The next update will be one hour from now. Please continue to reference this page for updates.

Identified: We have begun deploying configuration changes to address this issue. We expect this may take 2-3 hours to complete. The next update will be one hour from now. Please continue to reference this page for updates.

Identified: We have identified the cause of this issue and are working with our vendor to resolve it. The next update will be one hour from now. Please continue to reference this page for updates.

Investigating: We have made a configuration change that has restored access for some impacted users. We are still investigating issues reported by a subset of users who continue to receive errors when logging in, and are working to resolve them as quickly as possible. Please continue to reference this page for updates.

Investigating: A subset of users attempting to login with their BBID may receive errors which vary from product to product. Our engineers are working resolve it as quickly as possible for you. Please continue to reference this page for updates.

Investigating: We have identified an issue impacting some of our customers. Our engineers are still working to diagnose the cause so that they can resolve it as quickly as possible for you. Please continue to reference this page for updates.

Investigating: We have identified an issue impacting some of our customers causing errors when attempting to log in or use features within the affected service. Our engineers are diagnosing the event and working to resolve it for you as quickly as possible. Please continue to reference this page for updates.

Resolved: We recently resolved an issue that prevented users from signing in or using features in their solutions. You should now be able to sign in to your Blackbaud solutions and services with your Blackbaud ID.

Identified: We have identified an issue impacting some of our WebPortal customers causing Line items to be deleted on invoice requests or Requisitions to not appear for approvers. We recommend that WebPortal users utilize Firefox. Our engineers are diagnosing the event and working to resolve it for you as quickly as possible. Please continue to reference this page for updates. The next update will be Tuesday 9/17/2024 at 11:00 AM ET.

WebPortal Invoice Request line items are deleted -when approving invoice requests in Chromium browsers: https://kb.blackbaud.com/knowledgebase/articles/Article/204655

Requisitions not showing as approved for next approver: https://kb.blackbaud.com/knowledgebase/articles/Article/204654

Identified: We have identified an issue impacting some of our WebPortal customers causing Line items to be deleted on invoice requests or Requisitions to not appear for approvers. We recommend that WebPortal users utilize Firefox. Our engineers are diagnosing the event and working to resolve it for you as quickly as possible. Please continue to reference this page for updates. The next update will be Monday 9/10/2024 at 10:00 AM EST.

WebPortal Invoice Request line items are deleted -when approving invoice requests in Chromium browsers: https://kb.blackbaud.com/knowledgebase/articles/Article/204655

Requisitions not showing as approved for next approver: https://kb.blackbaud.com/knowledgebase/articles/Article/204654

Investigating: We have identified an issue impacting some of our WebPortal customers causing Line items to be deleted on invoice requests or Requisitions to not appear for approvers. We recommend that WebPortal users utilize Firefox. Our engineers are diagnosing the event and working to resolve it for you as quickly as possible. Please continue to reference this page for updates. The next update will be Monday 9/9/2024 at 10:00 AM EST.

WebPortal Invoice Request line items are deleted -when approving invoice requests in Chromium browsers: https://kb.blackbaud.com/knowledgebase/articles/Article/204655

Requisitions not showing as approved for next approver: https://kb.blackbaud.com/knowledgebase/articles/Article/204654

Investigating: We are continuing to investigate this issue.

Investigating: We are continuing to investigate this issue.

Investigating: We have identified an issue impacting some of our WebPortal customers causing Line items to be deleted on invoice requests or Requisitions to not appear for approvers. We recommend that WebPortal users utilize Firefox. Our engineers are diagnosing the event and working to resolve it for you as quickly as possible. Please continue to reference this page for updates. The next update will be Monday 9/9/2024 at 10:00 AM EST.

WebPortal Invoice Request line items are deleted -when approving invoice requests in Chromium browsers: https://kb.blackbaud.com/knowledgebase/articles/Article/204655

Requisitions not showing as approved for next approver: https://kb.blackbaud.com/knowledgebase/articles/Article/204654

Investigating: We have identified an issue impacting some of our WebPortal customers causing Line items to be deleted on invoice requests or Requisitions to not appear for approvers. We recommend that WebPortal users utilize Firefox. Our engineers are diagnosing the event and working to resolve it for you as quickly as possible. Please continue to reference this page for updates.

WebPortal Invoice Request line items are deleted -when approving invoice requests in Chromium browsers: https://kb.blackbaud.com/knowledgebase/articles/Article/204655

Requisitions not showing as approved for next approver: https://kb.blackbaud.com/knowledgebase/articles/Article/204654

Resolved: We are seeing reports of improved connectivity for customers impacted by this issue and our vendor has reported service restoration.

Identified: A subset of users on AT&T networks may experience a blinking green dot when logging into their solution. This appears related to an issue our vendor has reported in connecting with AT&T. Please continue to reference this page for updates.

Investigating: We have identified an issue impacting some of our WebPortal customers causing Line items to be deleted on invoice requests or Requisitions to not appear for approvers. We recommend that WebPortal users utilize Firefox. Our engineers are diagnosing the event and working to resolve it for you as quickly as possible. Please continue to reference this page for updates. The next update will be Tuesday 9/17/2024 at 11:00 AM ET.

WebPortal Invoice Request line items are deleted -when approving invoice requests in Chromium browsers: https://kb.blackbaud.com/knowledgebase/articles/Article/204655

Requisitions not showing as approved for next approver: https://kb.blackbaud.com/knowledgebase/articles/Article/204654

Resolved: We recently resolved an issue that prevented users from signing in or using features in their solutions. You should now be able to sign in to your Blackbaud solutions and services with your Blackbaud ID.

Monitoring: We are continuing to see successful logins and no recurrence of the errors occurring yesterday. We are continuing to monitor performance to ensure continued system stability. We will provide another update by 2 PM EDT. Please continue to reference this page for updates.

Monitoring: We are beginning to see improved performance and logs show a notable decrease in unsuccessful logins. We are continuing to monitor system performance. Please continue to reference this page for updates. Next update will be at 09:00 AM EST on 09/11/2024.

Identified: We are beginning to see improved performance and logs show a notable decrease in unsuccessful logins. We are continuing to monitor system performance. Please continue to reference this page for updates.

Identified: We are beginning to see improved performance and logs show a notable decrease in unsuccessful logins. We are continuing to monitor system performance. Please continue to reference this page for updates.

Identified: We are continuing deployment of the configuration changes mentioned previously. The next update will be one hour from now. Please continue to reference this page for updates.

Identified: We have begun deploying configuration changes to address this issue. We expect this may take 2-3 hours to complete. The next update will be one hour from now. Please continue to reference this page for updates.

Identified: We have identified the cause of this issue and are working with our vendor to resolve it. The next update will be one hour from now. Please continue to reference this page for updates.

Investigating: We have made a configuration change that has restored access for some impacted users. We are still investigating issues reported by a subset of users who continue to receive errors when logging in, and are working to resolve them as quickly as possible. Please continue to reference this page for updates.

Investigating: A subset of users attempting to login with their BBID may receive errors which vary from product to product. Our engineers are working resolve it as quickly as possible for you. Please continue to reference this page for updates.

Investigating: We have identified an issue impacting some of our customers. Our engineers are still working to diagnose the cause so that they can resolve it as quickly as possible for you. Please continue to reference this page for updates.

Investigating: We have identified an issue impacting some of our customers causing errors when attempting to log in or use features within the affected service. Our engineers are diagnosing the event and working to resolve it for you as quickly as possible. Please continue to reference this page for updates.

Resolved: We recently resolved an issue that prevented users from signing in or using features in their solutions. You should now be able to sign in to your Blackbaud solutions and services with your Blackbaud ID.

Identified: We have identified an issue impacting some of our WebPortal customers causing Line items to be deleted on invoice requests or Requisitions to not appear for approvers. We recommend that WebPortal users utilize Firefox. Our engineers are diagnosing the event and working to resolve it for you as quickly as possible. Please continue to reference this page for updates. The next update will be Tuesday 9/17/2024 at 11:00 AM ET.

WebPortal Invoice Request line items are deleted -when approving invoice requests in Chromium browsers: https://kb.blackbaud.com/knowledgebase/articles/Article/204655

Requisitions not showing as approved for next approver: https://kb.blackbaud.com/knowledgebase/articles/Article/204654

Identified: We have identified an issue impacting some of our WebPortal customers causing Line items to be deleted on invoice requests or Requisitions to not appear for approvers. We recommend that WebPortal users utilize Firefox. Our engineers are diagnosing the event and working to resolve it for you as quickly as possible. Please continue to reference this page for updates. The next update will be Monday 9/10/2024 at 10:00 AM EST.

WebPortal Invoice Request line items are deleted -when approving invoice requests in Chromium browsers: https://kb.blackbaud.com/knowledgebase/articles/Article/204655

Requisitions not showing as approved for next approver: https://kb.blackbaud.com/knowledgebase/articles/Article/204654

Investigating: We have identified an issue impacting some of our WebPortal customers causing Line items to be deleted on invoice requests or Requisitions to not appear for approvers. We recommend that WebPortal users utilize Firefox. Our engineers are diagnosing the event and working to resolve it for you as quickly as possible. Please continue to reference this page for updates. The next update will be Monday 9/9/2024 at 10:00 AM EST.

WebPortal Invoice Request line items are deleted -when approving invoice requests in Chromium browsers: https://kb.blackbaud.com/knowledgebase/articles/Article/204655

Requisitions not showing as approved for next approver: https://kb.blackbaud.com/knowledgebase/articles/Article/204654

Investigating: We are continuing to investigate this issue.

Investigating: We are continuing to investigate this issue.

Investigating: We have identified an issue impacting some of our WebPortal customers causing Line items to be deleted on invoice requests or Requisitions to not appear for approvers. We recommend that WebPortal users utilize Firefox. Our engineers are diagnosing the event and working to resolve it for you as quickly as possible. Please continue to reference this page for updates. The next update will be Monday 9/9/2024 at 10:00 AM EST.

WebPortal Invoice Request line items are deleted -when approving invoice requests in Chromium browsers: https://kb.blackbaud.com/knowledgebase/articles/Article/204655

Requisitions not showing as approved for next approver: https://kb.blackbaud.com/knowledgebase/articles/Article/204654

Investigating: We have identified an issue impacting some of our WebPortal customers causing Line items to be deleted on invoice requests or Requisitions to not appear for approvers. We recommend that WebPortal users utilize Firefox. Our engineers are diagnosing the event and working to resolve it for you as quickly as possible. Please continue to reference this page for updates.

WebPortal Invoice Request line items are deleted -when approving invoice requests in Chromium browsers: https://kb.blackbaud.com/knowledgebase/articles/Article/204655

Requisitions not showing as approved for next approver: https://kb.blackbaud.com/knowledgebase/articles/Article/204654

Resolved: We are seeing reports of improved connectivity for customers impacted by this issue and our vendor has reported service restoration.

Identified: A subset of users on AT&T networks may experience a blinking green dot when logging into their solution. This appears related to an issue our vendor has reported in connecting with AT&T. Please continue to reference this page for updates.

Resolved: We recently resolved an issue that prevented users from signing in or using features in their solutions. You should now be able to sign in to your Blackbaud solutions and services with your Blackbaud ID.

Monitoring: We are continuing to see successful logins and no recurrence of the errors occurring yesterday. We are continuing to monitor performance to ensure continued system stability. We will provide another update by 2 PM EDT. Please continue to reference this page for updates.

Monitoring: We are beginning to see improved performance and logs show a notable decrease in unsuccessful logins. We are continuing to monitor system performance. Please continue to reference this page for updates. Next update will be at 09:00 AM EST on 09/11/2024.

Identified: We are beginning to see improved performance and logs show a notable decrease in unsuccessful logins. We are continuing to monitor system performance. Please continue to reference this page for updates.

Identified: We are beginning to see improved performance and logs show a notable decrease in unsuccessful logins. We are continuing to monitor system performance. Please continue to reference this page for updates.

Identified: We are continuing deployment of the configuration changes mentioned previously. The next update will be one hour from now. Please continue to reference this page for updates.

Identified: We have begun deploying configuration changes to address this issue. We expect this may take 2-3 hours to complete. The next update will be one hour from now. Please continue to reference this page for updates.

Identified: We have identified the cause of this issue and are working with our vendor to resolve it. The next update will be one hour from now. Please continue to reference this page for updates.

Investigating: We have made a configuration change that has restored access for some impacted users. We are still investigating issues reported by a subset of users who continue to receive errors when logging in, and are working to resolve them as quickly as possible. Please continue to reference this page for updates.

Investigating: A subset of users attempting to login with their BBID may receive errors which vary from product to product. Our engineers are working resolve it as quickly as possible for you. Please continue to reference this page for updates.

Investigating: We have identified an issue impacting some of our customers. Our engineers are still working to diagnose the cause so that they can resolve it as quickly as possible for you. Please continue to reference this page for updates.

Investigating: We have identified an issue impacting some of our customers causing errors when attempting to log in or use features within the affected service. Our engineers are diagnosing the event and working to resolve it for you as quickly as possible. Please continue to reference this page for updates.

Resolved: We recently resolved an issue that prevented users from signing in or using features in their solutions. You should now be able to sign in to your Blackbaud solutions and services with your Blackbaud ID.

Identified: We have identified an issue impacting some of our WebPortal customers causing Line items to be deleted on invoice requests or Requisitions to not appear for approvers. We recommend that WebPortal users utilize Firefox. Our engineers are diagnosing the event and working to resolve it for you as quickly as possible. Please continue to reference this page for updates. The next update will be Tuesday 9/17/2024 at 11:00 AM ET.

WebPortal Invoice Request line items are deleted -when approving invoice requests in Chromium browsers: https://kb.blackbaud.com/knowledgebase/articles/Article/204655

Requisitions not showing as approved for next approver: https://kb.blackbaud.com/knowledgebase/articles/Article/204654

Identified: We have identified an issue impacting some of our WebPortal customers causing Line items to be deleted on invoice requests or Requisitions to not appear for approvers. We recommend that WebPortal users utilize Firefox. Our engineers are diagnosing the event and working to resolve it for you as quickly as possible. Please continue to reference this page for updates. The next update will be Monday 9/10/2024 at 10:00 AM EST.

WebPortal Invoice Request line items are deleted -when approving invoice requests in Chromium browsers: https://kb.blackbaud.com/knowledgebase/articles/Article/204655

Requisitions not showing as approved for next approver: https://kb.blackbaud.com/knowledgebase/articles/Article/204654

Investigating: We have identified an issue impacting some of our WebPortal customers causing Line items to be deleted on invoice requests or Requisitions to not appear for approvers. We recommend that WebPortal users utilize Firefox. Our engineers are diagnosing the event and working to resolve it for you as quickly as possible. Please continue to reference this page for updates. The next update will be Monday 9/9/2024 at 10:00 AM EST.

WebPortal Invoice Request line items are deleted -when approving invoice requests in Chromium browsers: https://kb.blackbaud.com/knowledgebase/articles/Article/204655

Requisitions not showing as approved for next approver: https://kb.blackbaud.com/knowledgebase/articles/Article/204654

Investigating: We are continuing to investigate this issue.

Investigating: We are continuing to investigate this issue.

Investigating: We have identified an issue impacting some of our WebPortal customers causing Line items to be deleted on invoice requests or Requisitions to not appear for approvers. We recommend that WebPortal users utilize Firefox. Our engineers are diagnosing the event and working to resolve it for you as quickly as possible. Please continue to reference this page for updates. The next update will be Monday 9/9/2024 at 10:00 AM EST.

WebPortal Invoice Request line items are deleted -when approving invoice requests in Chromium browsers: https://kb.blackbaud.com/knowledgebase/articles/Article/204655

Requisitions not showing as approved for next approver: https://kb.blackbaud.com/knowledgebase/articles/Article/204654

Investigating: We have identified an issue impacting some of our WebPortal customers causing Line items to be deleted on invoice requests or Requisitions to not appear for approvers. We recommend that WebPortal users utilize Firefox. Our engineers are diagnosing the event and working to resolve it for you as quickly as possible. Please continue to reference this page for updates.

WebPortal Invoice Request line items are deleted -when approving invoice requests in Chromium browsers: https://kb.blackbaud.com/knowledgebase/articles/Article/204655

Requisitions not showing as approved for next approver: https://kb.blackbaud.com/knowledgebase/articles/Article/204654

Resolved: We are seeing reports of improved connectivity for customers impacted by this issue and our vendor has reported service restoration.

Identified: A subset of users on AT&T networks may experience a blinking green dot when logging into their solution. This appears related to an issue our vendor has reported in connecting with AT&T. Please continue to reference this page for updates.

Resolved: We recently resolved an issue that prevented users from signing in or using features in their solutions. You should now be able to sign in to your Blackbaud solutions and services with your Blackbaud ID.

Monitoring: We are continuing to see successful logins and no recurrence of the errors occurring yesterday. We are continuing to monitor performance to ensure continued system stability. We will provide another update by 2 PM EDT. Please continue to reference this page for updates.

Monitoring: We are beginning to see improved performance and logs show a notable decrease in unsuccessful logins. We are continuing to monitor system performance. Please continue to reference this page for updates. Next update will be at 09:00 AM EST on 09/11/2024.

Identified: We are beginning to see improved performance and logs show a notable decrease in unsuccessful logins. We are continuing to monitor system performance. Please continue to reference this page for updates.

Identified: We are beginning to see improved performance and logs show a notable decrease in unsuccessful logins. We are continuing to monitor system performance. Please continue to reference this page for updates.

Identified: We are continuing deployment of the configuration changes mentioned previously. The next update will be one hour from now. Please continue to reference this page for updates.

Identified: We have begun deploying configuration changes to address this issue. We expect this may take 2-3 hours to complete. The next update will be one hour from now. Please continue to reference this page for updates.

Identified: We have identified the cause of this issue and are working with our vendor to resolve it. The next update will be one hour from now. Please continue to reference this page for updates.

Investigating: We have made a configuration change that has restored access for some impacted users. We are still investigating issues reported by a subset of users who continue to receive errors when logging in, and are working to resolve them as quickly as possible. Please continue to reference this page for updates.

Investigating: A subset of users attempting to login with their BBID may receive errors which vary from product to product. Our engineers are working resolve it as quickly as possible for you. Please continue to reference this page for updates.

Investigating: We have identified an issue impacting some of our customers. Our engineers are still working to diagnose the cause so that they can resolve it as quickly as possible for you. Please continue to reference this page for updates.

Investigating: We have identified an issue impacting some of our customers causing errors when attempting to log in or use features within the affected service. Our engineers are diagnosing the event and working to resolve it for you as quickly as possible. Please continue to reference this page for updates.

Resolved: We recently resolved an issue that prevented users from signing in or using features in their solutions. You should now be able to sign in to your Blackbaud solutions and services with your Blackbaud ID.

Identified: We have identified an issue impacting some of our WebPortal customers causing Line items to be deleted on invoice requests or Requisitions to not appear for approvers. We recommend that WebPortal users utilize Firefox. Our engineers are diagnosing the event and working to resolve it for you as quickly as possible. Please continue to reference this page for updates. The next update will be Tuesday 9/17/2024 at 11:00 AM ET.

WebPortal Invoice Request line items are deleted -when approving invoice requests in Chromium browsers: https://kb.blackbaud.com/knowledgebase/articles/Article/204655

Requisitions not showing as approved for next approver: https://kb.blackbaud.com/knowledgebase/articles/Article/204654

Identified: We have identified an issue impacting some of our WebPortal customers causing Line items to be deleted on invoice requests or Requisitions to not appear for approvers. We recommend that WebPortal users utilize Firefox. Our engineers are diagnosing the event and working to resolve it for you as quickly as possible. Please continue to reference this page for updates. The next update will be Monday 9/10/2024 at 10:00 AM EST.

WebPortal Invoice Request line items are deleted -when approving invoice requests in Chromium browsers: https://kb.blackbaud.com/knowledgebase/articles/Article/204655

Requisitions not showing as approved for next approver: https://kb.blackbaud.com/knowledgebase/articles/Article/204654

Investigating: We have identified an issue impacting some of our WebPortal customers causing Line items to be deleted on invoice requests or Requisitions to not appear for approvers. We recommend that WebPortal users utilize Firefox. Our engineers are diagnosing the event and working to resolve it for you as quickly as possible. Please continue to reference this page for updates. The next update will be Monday 9/9/2024 at 10:00 AM EST.

WebPortal Invoice Request line items are deleted -when approving invoice requests in Chromium browsers: https://kb.blackbaud.com/knowledgebase/articles/Article/204655

Requisitions not showing as approved for next approver: https://kb.blackbaud.com/knowledgebase/articles/Article/204654

Investigating: We are continuing to investigate this issue.

Investigating: We are continuing to investigate this issue.

Investigating: We have identified an issue impacting some of our WebPortal customers causing Line items to be deleted on invoice requests or Requisitions to not appear for approvers. We recommend that WebPortal users utilize Firefox. Our engineers are diagnosing the event and working to resolve it for you as quickly as possible. Please continue to reference this page for updates. The next update will be Monday 9/9/2024 at 10:00 AM EST.

WebPortal Invoice Request line items are deleted -when approving invoice requests in Chromium browsers: https://kb.blackbaud.com/knowledgebase/articles/Article/204655

Requisitions not showing as approved for next approver: https://kb.blackbaud.com/knowledgebase/articles/Article/204654

Investigating: We have identified an issue impacting some of our WebPortal customers causing Line items to be deleted on invoice requests or Requisitions to not appear for approvers. We recommend that WebPortal users utilize Firefox. Our engineers are diagnosing the event and working to resolve it for you as quickly as possible. Please continue to reference this page for updates.

WebPortal Invoice Request line items are deleted -when approving invoice requests in Chromium browsers: https://kb.blackbaud.com/knowledgebase/articles/Article/204655

Requisitions not showing as approved for next approver: https://kb.blackbaud.com/knowledgebase/articles/Article/204654

Resolved: We are seeing reports of improved connectivity for customers impacted by this issue and our vendor has reported service restoration.

Identified: A subset of users on AT&T networks may experience a blinking green dot when logging into their solution. This appears related to an issue our vendor has reported in connecting with AT&T. Please continue to reference this page for updates.

Resolved: We recently resolved an issue that prevented users from signing in or using features in their solutions. You should now be able to sign in to your Blackbaud solutions and services with your Blackbaud ID.

Monitoring: We are continuing to see successful logins and no recurrence of the errors occurring yesterday. We are continuing to monitor performance to ensure continued system stability. We will provide another update by 2 PM EDT. Please continue to reference this page for updates.

Monitoring: We are beginning to see improved performance and logs show a notable decrease in unsuccessful logins. We are continuing to monitor system performance. Please continue to reference this page for updates. Next update will be at 09:00 AM EST on 09/11/2024.

Identified: We are beginning to see improved performance and logs show a notable decrease in unsuccessful logins. We are continuing to monitor system performance. Please continue to reference this page for updates.

Identified: We are beginning to see improved performance and logs show a notable decrease in unsuccessful logins. We are continuing to monitor system performance. Please continue to reference this page for updates.

Identified: We are continuing deployment of the configuration changes mentioned previously. The next update will be one hour from now. Please continue to reference this page for updates.

Identified: We have begun deploying configuration changes to address this issue. We expect this may take 2-3 hours to complete. The next update will be one hour from now. Please continue to reference this page for updates.

Identified: We have identified the cause of this issue and are working with our vendor to resolve it. The next update will be one hour from now. Please continue to reference this page for updates.

Investigating: We have made a configuration change that has restored access for some impacted users. We are still investigating issues reported by a subset of users who continue to receive errors when logging in, and are working to resolve them as quickly as possible. Please continue to reference this page for updates.

Investigating: A subset of users attempting to login with their BBID may receive errors which vary from product to product. Our engineers are working resolve it as quickly as possible for you. Please continue to reference this page for updates.

Investigating: We have identified an issue impacting some of our customers. Our engineers are still working to diagnose the cause so that they can resolve it as quickly as possible for you. Please continue to reference this page for updates.

Investigating: We have identified an issue impacting some of our customers causing errors when attempting to log in or use features within the affected service. Our engineers are diagnosing the event and working to resolve it for you as quickly as possible. Please continue to reference this page for updates.

Resolved: We recently resolved an issue that prevented users from signing in or using features in their solutions. You should now be able to sign in to your Blackbaud solutions and services with your Blackbaud ID.

Identified: We have identified an issue impacting some of our WebPortal customers causing Line items to be deleted on invoice requests or Requisitions to not appear for approvers. We recommend that WebPortal users utilize Firefox. Our engineers are diagnosing the event and working to resolve it for you as quickly as possible. Please continue to reference this page for updates. The next update will be Tuesday 9/17/2024 at 11:00 AM ET.

WebPortal Invoice Request line items are deleted -when approving invoice requests in Chromium browsers: https://kb.blackbaud.com/knowledgebase/articles/Article/204655

Requisitions not showing as approved for next approver: https://kb.blackbaud.com/knowledgebase/articles/Article/204654

Identified: We have identified an issue impacting some of our WebPortal customers causing Line items to be deleted on invoice requests or Requisitions to not appear for approvers. We recommend that WebPortal users utilize Firefox. Our engineers are diagnosing the event and working to resolve it for you as quickly as possible. Please continue to reference this page for updates. The next update will be Monday 9/10/2024 at 10:00 AM EST.

WebPortal Invoice Request line items are deleted -when approving invoice requests in Chromium browsers: https://kb.blackbaud.com/knowledgebase/articles/Article/204655

Requisitions not showing as approved for next approver: https://kb.blackbaud.com/knowledgebase/articles/Article/204654

Investigating: We have identified an issue impacting some of our WebPortal customers causing Line items to be deleted on invoice requests or Requisitions to not appear for approvers. We recommend that WebPortal users utilize Firefox. Our engineers are diagnosing the event and working to resolve it for you as quickly as possible. Please continue to reference this page for updates. The next update will be Monday 9/9/2024 at 10:00 AM EST.

WebPortal Invoice Request line items are deleted -when approving invoice requests in Chromium browsers: https://kb.blackbaud.com/knowledgebase/articles/Article/204655

Requisitions not showing as approved for next approver: https://kb.blackbaud.com/knowledgebase/articles/Article/204654

Investigating: We are continuing to investigate this issue.

Investigating: We are continuing to investigate this issue.

Investigating: We have identified an issue impacting some of our WebPortal customers causing Line items to be deleted on invoice requests or Requisitions to not appear for approvers. We recommend that WebPortal users utilize Firefox. Our engineers are diagnosing the event and working to resolve it for you as quickly as possible. Please continue to reference this page for updates. The next update will be Monday 9/9/2024 at 10:00 AM EST.

WebPortal Invoice Request line items are deleted -when approving invoice requests in Chromium browsers: https://kb.blackbaud.com/knowledgebase/articles/Article/204655

Requisitions not showing as approved for next approver: https://kb.blackbaud.com/knowledgebase/articles/Article/204654

Investigating: We have identified an issue impacting some of our WebPortal customers causing Line items to be deleted on invoice requests or Requisitions to not appear for approvers. We recommend that WebPortal users utilize Firefox. Our engineers are diagnosing the event and working to resolve it for you as quickly as possible. Please continue to reference this page for updates.

WebPortal Invoice Request line items are deleted -when approving invoice requests in Chromium browsers: https://kb.blackbaud.com/knowledgebase/articles/Article/204655

Requisitions not showing as approved for next approver: https://kb.blackbaud.com/knowledgebase/articles/Article/204654

Resolved: We are seeing reports of improved connectivity for customers impacted by this issue and our vendor has reported service restoration.

Identified: A subset of users on AT&T networks may experience a blinking green dot when logging into their solution. This appears related to an issue our vendor has reported in connecting with AT&T. Please continue to reference this page for updates.

Resolved: We recently resolved an issue that prevented users from signing in or using features in their solutions. You should now be able to sign in to your Blackbaud solutions and services with your Blackbaud ID.

Monitoring: We are continuing to see successful logins and no recurrence of the errors occurring yesterday. We are continuing to monitor performance to ensure continued system stability. We will provide another update by 2 PM EDT. Please continue to reference this page for updates.

Monitoring: We are beginning to see improved performance and logs show a notable decrease in unsuccessful logins. We are continuing to monitor system performance. Please continue to reference this page for updates. Next update will be at 09:00 AM EST on 09/11/2024.

Identified: We are beginning to see improved performance and logs show a notable decrease in unsuccessful logins. We are continuing to monitor system performance. Please continue to reference this page for updates.

Identified: We are beginning to see improved performance and logs show a notable decrease in unsuccessful logins. We are continuing to monitor system performance. Please continue to reference this page for updates.

Identified: We are continuing deployment of the configuration changes mentioned previously. The next update will be one hour from now. Please continue to reference this page for updates.

Identified: We have begun deploying configuration changes to address this issue. We expect this may take 2-3 hours to complete. The next update will be one hour from now. Please continue to reference this page for updates.

Identified: We have identified the cause of this issue and are working with our vendor to resolve it. The next update will be one hour from now. Please continue to reference this page for updates.

Investigating: We have made a configuration change that has restored access for some impacted users. We are still investigating issues reported by a subset of users who continue to receive errors when logging in, and are working to resolve them as quickly as possible. Please continue to reference this page for updates.

Investigating: A subset of users attempting to login with their BBID may receive errors which vary from product to product. Our engineers are working resolve it as quickly as possible for you. Please continue to reference this page for updates.

Investigating: We have identified an issue impacting some of our customers. Our engineers are still working to diagnose the cause so that they can resolve it as quickly as possible for you. Please continue to reference this page for updates.

Investigating: We have identified an issue impacting some of our customers causing errors when attempting to log in or use features within the affected service. Our engineers are diagnosing the event and working to resolve it for you as quickly as possible. Please continue to reference this page for updates.

Resolved: We recently resolved an issue that prevented users from signing in or using features in their solutions. You should now be able to sign in to your Blackbaud solutions and services with your Blackbaud ID.

Identified: We have identified an issue impacting some of our WebPortal customers causing Line items to be deleted on invoice requests or Requisitions to not appear for approvers. We recommend that WebPortal users utilize Firefox. Our engineers are diagnosing the event and working to resolve it for you as quickly as possible. Please continue to reference this page for updates. The next update will be Tuesday 9/17/2024 at 11:00 AM ET.

WebPortal Invoice Request line items are deleted -when approving invoice requests in Chromium browsers: https://kb.blackbaud.com/knowledgebase/articles/Article/204655

Requisitions not showing as approved for next approver: https://kb.blackbaud.com/knowledgebase/articles/Article/204654

Identified: We have identified an issue impacting some of our WebPortal customers causing Line items to be deleted on invoice requests or Requisitions to not appear for approvers. We recommend that WebPortal users utilize Firefox. Our engineers are diagnosing the event and working to resolve it for you as quickly as possible. Please continue to reference this page for updates. The next update will be Monday 9/10/2024 at 10:00 AM EST.

WebPortal Invoice Request line items are deleted -when approving invoice requests in Chromium browsers: https://kb.blackbaud.com/knowledgebase/articles/Article/204655

Requisitions not showing as approved for next approver: https://kb.blackbaud.com/knowledgebase/articles/Article/204654

Investigating: We have identified an issue impacting some of our WebPortal customers causing Line items to be deleted on invoice requests or Requisitions to not appear for approvers. We recommend that WebPortal users utilize Firefox. Our engineers are diagnosing the event and working to resolve it for you as quickly as possible. Please continue to reference this page for updates. The next update will be Monday 9/9/2024 at 10:00 AM EST.

WebPortal Invoice Request line items are deleted -when approving invoice requests in Chromium browsers: https://kb.blackbaud.com/knowledgebase/articles/Article/204655

Requisitions not showing as approved for next approver: https://kb.blackbaud.com/knowledgebase/articles/Article/204654

Investigating: We are continuing to investigate this issue.

Investigating: We are continuing to investigate this issue.

Investigating: We have identified an issue impacting some of our WebPortal customers causing Line items to be deleted on invoice requests or Requisitions to not appear for approvers. We recommend that WebPortal users utilize Firefox. Our engineers are diagnosing the event and working to resolve it for you as quickly as possible. Please continue to reference this page for updates. The next update will be Monday 9/9/2024 at 10:00 AM EST.

WebPortal Invoice Request line items are deleted -when approving invoice requests in Chromium browsers: https://kb.blackbaud.com/knowledgebase/articles/Article/204655

Requisitions not showing as approved for next approver: https://kb.blackbaud.com/knowledgebase/articles/Article/204654

Investigating: We have identified an issue impacting some of our WebPortal customers causing Line items to be deleted on invoice requests or Requisitions to not appear for approvers. We recommend that WebPortal users utilize Firefox. Our engineers are diagnosing the event and working to resolve it for you as quickly as possible. Please continue to reference this page for updates.

WebPortal Invoice Request line items are deleted -when approving invoice requests in Chromium browsers: https://kb.blackbaud.com/knowledgebase/articles/Article/204655

Requisitions not showing as approved for next approver: https://kb.blackbaud.com/knowledgebase/articles/Article/204654

Resolved: We are seeing reports of improved connectivity for customers impacted by this issue and our vendor has reported service restoration.

Identified: A subset of users on AT&T networks may experience a blinking green dot when logging into their solution. This appears related to an issue our vendor has reported in connecting with AT&T. Please continue to reference this page for updates.

Resolved: We recently resolved an issue that prevented users from signing in or using features in their solutions. You should now be able to sign in to your Blackbaud solutions and services with your Blackbaud ID.

Monitoring: We are continuing to see successful logins and no recurrence of the errors occurring yesterday. We are continuing to monitor performance to ensure continued system stability. We will provide another update by 2 PM EDT. Please continue to reference this page for updates.

Monitoring: We are beginning to see improved performance and logs show a notable decrease in unsuccessful logins. We are continuing to monitor system performance. Please continue to reference this page for updates. Next update will be at 09:00 AM EST on 09/11/2024.

Identified: We are beginning to see improved performance and logs show a notable decrease in unsuccessful logins. We are continuing to monitor system performance. Please continue to reference this page for updates.

Identified: We are beginning to see improved performance and logs show a notable decrease in unsuccessful logins. We are continuing to monitor system performance. Please continue to reference this page for updates.

Identified: We are continuing deployment of the configuration changes mentioned previously. The next update will be one hour from now. Please continue to reference this page for updates.

Identified: We have begun deploying configuration changes to address this issue. We expect this may take 2-3 hours to complete. The next update will be one hour from now. Please continue to reference this page for updates.

Identified: We have identified the cause of this issue and are working with our vendor to resolve it. The next update will be one hour from now. Please continue to reference this page for updates.

Investigating: We have made a configuration change that has restored access for some impacted users. We are still investigating issues reported by a subset of users who continue to receive errors when logging in, and are working to resolve them as quickly as possible. Please continue to reference this page for updates.

Investigating: A subset of users attempting to login with their BBID may receive errors which vary from product to product. Our engineers are working resolve it as quickly as possible for you. Please continue to reference this page for updates.

Investigating: We have identified an issue impacting some of our customers. Our engineers are still working to diagnose the cause so that they can resolve it as quickly as possible for you. Please continue to reference this page for updates.

Investigating: We have identified an issue impacting some of our customers causing errors when attempting to log in or use features within the affected service. Our engineers are diagnosing the event and working to resolve it for you as quickly as possible. Please continue to reference this page for updates.

Resolved: We recently resolved an issue that prevented users from signing in or using features in their solutions. You should now be able to sign in to your Blackbaud solutions and services with your Blackbaud ID.

Identified: We have identified an issue impacting some of our WebPortal customers causing Line items to be deleted on invoice requests or Requisitions to not appear for approvers. We recommend that WebPortal users utilize Firefox. Our engineers are diagnosing the event and working to resolve it for you as quickly as possible. Please continue to reference this page for updates. The next update will be Tuesday 9/17/2024 at 11:00 AM ET.

WebPortal Invoice Request line items are deleted -when approving invoice requests in Chromium browsers: https://kb.blackbaud.com/knowledgebase/articles/Article/204655

Requisitions not showing as approved for next approver: https://kb.blackbaud.com/knowledgebase/articles/Article/204654

Identified: We have identified an issue impacting some of our WebPortal customers causing Line items to be deleted on invoice requests or Requisitions to not appear for approvers. We recommend that WebPortal users utilize Firefox. Our engineers are diagnosing the event and working to resolve it for you as quickly as possible. Please continue to reference this page for updates. The next update will be Monday 9/10/2024 at 10:00 AM EST.

WebPortal Invoice Request line items are deleted -when approving invoice requests in Chromium browsers: https://kb.blackbaud.com/knowledgebase/articles/Article/204655

Requisitions not showing as approved for next approver: https://kb.blackbaud.com/knowledgebase/articles/Article/204654

Investigating: We have identified an issue impacting some of our WebPortal customers causing Line items to be deleted on invoice requests or Requisitions to not appear for approvers. We recommend that WebPortal users utilize Firefox. Our engineers are diagnosing the event and working to resolve it for you as quickly as possible. Please continue to reference this page for updates. The next update will be Monday 9/9/2024 at 10:00 AM EST.

WebPortal Invoice Request line items are deleted -when approving invoice requests in Chromium browsers: https://kb.blackbaud.com/knowledgebase/articles/Article/204655

Requisitions not showing as approved for next approver: https://kb.blackbaud.com/knowledgebase/articles/Article/204654

Investigating: We are continuing to investigate this issue.

Investigating: We are continuing to investigate this issue.

Investigating: We have identified an issue impacting some of our WebPortal customers causing Line items to be deleted on invoice requests or Requisitions to not appear for approvers. We recommend that WebPortal users utilize Firefox. Our engineers are diagnosing the event and working to resolve it for you as quickly as possible. Please continue to reference this page for updates. The next update will be Monday 9/9/2024 at 10:00 AM EST.

WebPortal Invoice Request line items are deleted -when approving invoice requests in Chromium browsers: https://kb.blackbaud.com/knowledgebase/articles/Article/204655

Requisitions not showing as approved for next approver: https://kb.blackbaud.com/knowledgebase/articles/Article/204654

Investigating: We have identified an issue impacting some of our WebPortal customers causing Line items to be deleted on invoice requests or Requisitions to not appear for approvers. We recommend that WebPortal users utilize Firefox. Our engineers are diagnosing the event and working to resolve it for you as quickly as possible. Please continue to reference this page for updates.

WebPortal Invoice Request line items are deleted -when approving invoice requests in Chromium browsers: https://kb.blackbaud.com/knowledgebase/articles/Article/204655

Requisitions not showing as approved for next approver: https://kb.blackbaud.com/knowledgebase/articles/Article/204654

Resolved: We are seeing reports of improved connectivity for customers impacted by this issue and our vendor has reported service restoration.

Identified: A subset of users on AT&T networks may experience a blinking green dot when logging into their solution. This appears related to an issue our vendor has reported in connecting with AT&T. Please continue to reference this page for updates.

Resolved: We recently resolved an issue that prevented users from signing in or using features in their solutions. You should now be able to sign in to your Blackbaud solutions and services with your Blackbaud ID.

Monitoring: We are continuing to see successful logins and no recurrence of the errors occurring yesterday. We are continuing to monitor performance to ensure continued system stability. We will provide another update by 2 PM EDT. Please continue to reference this page for updates.

Monitoring: We are beginning to see improved performance and logs show a notable decrease in unsuccessful logins. We are continuing to monitor system performance. Please continue to reference this page for updates. Next update will be at 09:00 AM EST on 09/11/2024.

Identified: We are beginning to see improved performance and logs show a notable decrease in unsuccessful logins. We are continuing to monitor system performance. Please continue to reference this page for updates.

Identified: We are beginning to see improved performance and logs show a notable decrease in unsuccessful logins. We are continuing to monitor system performance. Please continue to reference this page for updates.

Identified: We are continuing deployment of the configuration changes mentioned previously. The next update will be one hour from now. Please continue to reference this page for updates.

Identified: We have begun deploying configuration changes to address this issue. We expect this may take 2-3 hours to complete. The next update will be one hour from now. Please continue to reference this page for updates.

Identified: We have identified the cause of this issue and are working with our vendor to resolve it. The next update will be one hour from now. Please continue to reference this page for updates.

Investigating: We have made a configuration change that has restored access for some impacted users. We are still investigating issues reported by a subset of users who continue to receive errors when logging in, and are working to resolve them as quickly as possible. Please continue to reference this page for updates.

Investigating: A subset of users attempting to login with their BBID may receive errors which vary from product to product. Our engineers are working resolve it as quickly as possible for you. Please continue to reference this page for updates.

Investigating: We have identified an issue impacting some of our customers. Our engineers are still working to diagnose the cause so that they can resolve it as quickly as possible for you. Please continue to reference this page for updates.

Investigating: We have identified an issue impacting some of our customers causing errors when attempting to log in or use features within the affected service. Our engineers are diagnosing the event and working to resolve it for you as quickly as possible. Please continue to reference this page for updates.

Resolved: We recently resolved an issue that prevented users from signing in or using features in their solutions. You should now be able to sign in to your Blackbaud solutions and services with your Blackbaud ID.

Identified: We have identified an issue impacting some of our WebPortal customers causing Line items to be deleted on invoice requests or Requisitions to not appear for approvers. We recommend that WebPortal users utilize Firefox. Our engineers are diagnosing the event and working to resolve it for you as quickly as possible. Please continue to reference this page for updates. The next update will be Tuesday 9/17/2024 at 11:00 AM ET.

WebPortal Invoice Request line items are deleted -when approving invoice requests in Chromium browsers: https://kb.blackbaud.com/knowledgebase/articles/Article/204655

Requisitions not showing as approved for next approver: https://kb.blackbaud.com/knowledgebase/articles/Article/204654

Identified: We have identified an issue impacting some of our WebPortal customers causing Line items to be deleted on invoice requests or Requisitions to not appear for approvers. We recommend that WebPortal users utilize Firefox. Our engineers are diagnosing the event and working to resolve it for you as quickly as possible. Please continue to reference this page for updates. The next update will be Monday 9/10/2024 at 10:00 AM EST.

WebPortal Invoice Request line items are deleted -when approving invoice requests in Chromium browsers: https://kb.blackbaud.com/knowledgebase/articles/Article/204655

Requisitions not showing as approved for next approver: https://kb.blackbaud.com/knowledgebase/articles/Article/204654

Investigating: We have identified an issue impacting some of our WebPortal customers causing Line items to be deleted on invoice requests or Requisitions to not appear for approvers. We recommend that WebPortal users utilize Firefox. Our engineers are diagnosing the event and working to resolve it for you as quickly as possible. Please continue to reference this page for updates. The next update will be Monday 9/9/2024 at 10:00 AM EST.

WebPortal Invoice Request line items are deleted -when approving invoice requests in Chromium browsers: https://kb.blackbaud.com/knowledgebase/articles/Article/204655

Requisitions not showing as approved for next approver: https://kb.blackbaud.com/knowledgebase/articles/Article/204654

Investigating: We are continuing to investigate this issue.

Investigating: We are continuing to investigate this issue.

Investigating: We have identified an issue impacting some of our WebPortal customers causing Line items to be deleted on invoice requests or Requisitions to not appear for approvers. We recommend that WebPortal users utilize Firefox. Our engineers are diagnosing the event and working to resolve it for you as quickly as possible. Please continue to reference this page for updates. The next update will be Monday 9/9/2024 at 10:00 AM EST.

WebPortal Invoice Request line items are deleted -when approving invoice requests in Chromium browsers: https://kb.blackbaud.com/knowledgebase/articles/Article/204655

Requisitions not showing as approved for next approver: https://kb.blackbaud.com/knowledgebase/articles/Article/204654

Investigating: We have identified an issue impacting some of our WebPortal customers causing Line items to be deleted on invoice requests or Requisitions to not appear for approvers. We recommend that WebPortal users utilize Firefox. Our engineers are diagnosing the event and working to resolve it for you as quickly as possible. Please continue to reference this page for updates.

WebPortal Invoice Request line items are deleted -when approving invoice requests in Chromium browsers: https://kb.blackbaud.com/knowledgebase/articles/Article/204655

Requisitions not showing as approved for next approver: https://kb.blackbaud.com/knowledgebase/articles/Article/204654

Resolved: We are seeing reports of improved connectivity for customers impacted by this issue and our vendor has reported service restoration.

Identified: A subset of users on AT&T networks may experience a blinking green dot when logging into their solution. This appears related to an issue our vendor has reported in connecting with AT&T. Please continue to reference this page for updates.

Resolved: We recently resolved an issue that prevented users from signing in or using features in their solutions. You should now be able to sign in to your Blackbaud solutions and services with your Blackbaud ID.

Monitoring: We are continuing to see successful logins and no recurrence of the errors occurring yesterday. We are continuing to monitor performance to ensure continued system stability. We will provide another update by 2 PM EDT. Please continue to reference this page for updates.

Monitoring: We are beginning to see improved performance and logs show a notable decrease in unsuccessful logins. We are continuing to monitor system performance. Please continue to reference this page for updates. Next update will be at 09:00 AM EST on 09/11/2024.

Identified: We are beginning to see improved performance and logs show a notable decrease in unsuccessful logins. We are continuing to monitor system performance. Please continue to reference this page for updates.

Identified: We are beginning to see improved performance and logs show a notable decrease in unsuccessful logins. We are continuing to monitor system performance. Please continue to reference this page for updates.

Identified: We are continuing deployment of the configuration changes mentioned previously. The next update will be one hour from now. Please continue to reference this page for updates.

Identified: We have begun deploying configuration changes to address this issue. We expect this may take 2-3 hours to complete. The next update will be one hour from now. Please continue to reference this page for updates.

Identified: We have identified the cause of this issue and are working with our vendor to resolve it. The next update will be one hour from now. Please continue to reference this page for updates.

Investigating: We have made a configuration change that has restored access for some impacted users. We are still investigating issues reported by a subset of users who continue to receive errors when logging in, and are working to resolve them as quickly as possible. Please continue to reference this page for updates.

Investigating: A subset of users attempting to login with their BBID may receive errors which vary from product to product. Our engineers are working resolve it as quickly as possible for you. Please continue to reference this page for updates.

Investigating: We have identified an issue impacting some of our customers. Our engineers are still working to diagnose the cause so that they can resolve it as quickly as possible for you. Please continue to reference this page for updates.

Investigating: We have identified an issue impacting some of our customers causing errors when attempting to log in or use features within the affected service. Our engineers are diagnosing the event and working to resolve it for you as quickly as possible. Please continue to reference this page for updates.

Resolved: We recently resolved an issue that prevented users from signing in or using features in their solutions. You should now be able to sign in to your Blackbaud solutions and services with your Blackbaud ID.

Identified: We have identified an issue impacting some of our WebPortal customers causing Line items to be deleted on invoice requests or Requisitions to not appear for approvers. We recommend that WebPortal users utilize Firefox. Our engineers are diagnosing the event and working to resolve it for you as quickly as possible. Please continue to reference this page for updates. The next update will be Tuesday 9/17/2024 at 11:00 AM ET.

WebPortal Invoice Request line items are deleted -when approving invoice requests in Chromium browsers: https://kb.blackbaud.com/knowledgebase/articles/Article/204655

Requisitions not showing as approved for next approver: https://kb.blackbaud.com/knowledgebase/articles/Article/204654

Identified: We have identified an issue impacting some of our WebPortal customers causing Line items to be deleted on invoice requests or Requisitions to not appear for approvers. We recommend that WebPortal users utilize Firefox. Our engineers are diagnosing the event and working to resolve it for you as quickly as possible. Please continue to reference this page for updates. The next update will be Monday 9/10/2024 at 10:00 AM EST.

WebPortal Invoice Request line items are deleted -when approving invoice requests in Chromium browsers: https://kb.blackbaud.com/knowledgebase/articles/Article/204655

Requisitions not showing as approved for next approver: https://kb.blackbaud.com/knowledgebase/articles/Article/204654

Investigating: We have identified an issue impacting some of our WebPortal customers causing Line items to be deleted on invoice requests or Requisitions to not appear for approvers. We recommend that WebPortal users utilize Firefox. Our engineers are diagnosing the event and working to resolve it for you as quickly as possible. Please continue to reference this page for updates. The next update will be Monday 9/9/2024 at 10:00 AM EST.

WebPortal Invoice Request line items are deleted -when approving invoice requests in Chromium browsers: https://kb.blackbaud.com/knowledgebase/articles/Article/204655

Requisitions not showing as approved for next approver: https://kb.blackbaud.com/knowledgebase/articles/Article/204654

Investigating: We are continuing to investigate this issue.

Investigating: We are continuing to investigate this issue.

Investigating: We have identified an issue impacting some of our WebPortal customers causing Line items to be deleted on invoice requests or Requisitions to not appear for approvers. We recommend that WebPortal users utilize Firefox. Our engineers are diagnosing the event and working to resolve it for you as quickly as possible. Please continue to reference this page for updates. The next update will be Monday 9/9/2024 at 10:00 AM EST.

WebPortal Invoice Request line items are deleted -when approving invoice requests in Chromium browsers: https://kb.blackbaud.com/knowledgebase/articles/Article/204655

Requisitions not showing as approved for next approver: https://kb.blackbaud.com/knowledgebase/articles/Article/204654

Investigating: We have identified an issue impacting some of our WebPortal customers causing Line items to be deleted on invoice requests or Requisitions to not appear for approvers. We recommend that WebPortal users utilize Firefox. Our engineers are diagnosing the event and working to resolve it for you as quickly as possible. Please continue to reference this page for updates.

WebPortal Invoice Request line items are deleted -when approving invoice requests in Chromium browsers: https://kb.blackbaud.com/knowledgebase/articles/Article/204655

Requisitions not showing as approved for next approver: https://kb.blackbaud.com/knowledgebase/articles/Article/204654

Resolved: An issue impacting some of our customers causing intermittent slowness or loading of Action Tiles on RENXT Constituent Records is now resolved and services have been restored. If you have any questions about status in the future, you can always get updates at this page. Thank you.

Investigating: We have identified an issue impacting some of our customers causing intermittent slowness or loading of Action Tiles on RENXT Constituent Records Our engineers are diagnosing the event and working to resolve it for you as quickly as possible. Please continue to reference this page for updates

Investigating: We have identified an issue impacting some of our customers causing intermittent slowness, errors or other service issues. Our engineers are diagnosing the event and working to resolve it for you as quickly as possible. Please continue to reference this page for updates.

Resolved: We are seeing reports of improved connectivity for customers impacted by this issue and our vendor has reported service restoration.

Identified: A subset of users on AT&T networks may experience a blinking green dot when logging into their solution. This appears related to an issue our vendor has reported in connecting with AT&T. Please continue to reference this page for updates.

Resolved: We recently resolved an issue that prevented users from signing in or using features in their solutions. You should now be able to sign in to your Blackbaud solutions and services with your Blackbaud ID.

Monitoring: We are continuing to see successful logins and no recurrence of the errors occurring yesterday. We are continuing to monitor performance to ensure continued system stability. We will provide another update by 2 PM EDT. Please continue to reference this page for updates.

Monitoring: We are beginning to see improved performance and logs show a notable decrease in unsuccessful logins. We are continuing to monitor system performance. Please continue to reference this page for updates. Next update will be at 09:00 AM EST on 09/11/2024.

Identified: We are beginning to see improved performance and logs show a notable decrease in unsuccessful logins. We are continuing to monitor system performance. Please continue to reference this page for updates.

Identified: We are beginning to see improved performance and logs show a notable decrease in unsuccessful logins. We are continuing to monitor system performance. Please continue to reference this page for updates.

Identified: We are continuing deployment of the configuration changes mentioned previously. The next update will be one hour from now. Please continue to reference this page for updates.