Blackbaud Status
Real-time updates of Blackbaud issues and outages
Blackbaud status is Partially Degraded Service
Blackbaud Altru®
Blackbaud Enrollment Management System™
Blackbaud Learning Management System
Blackbaud Student Information System™
Core Functionality
Blackbaud eTapestry®
Blackbaud Luminate Online®
Active Incidents
We have identified an issue impacting a small subset of customers where scheduled jobs are not running. As a workaround, users may manually run the processes. Our engineers are working to restore job schedules for impacted customers. Please reference this page for updates, the next of which will be no later than 10 AM EST Wednesday morning.
We are aware that our Payment Services or Merchant Services customers are experiencing an issue when processing transactions. Our engineers are diagnosing the event and working to resolve it for you as quickly as possible. Please continue to reference this page for updates.
We have identified an issue impacting some of our customers. Our engineers are still working to diagnose the cause so that they can resolve it as quickly as possible for you. Please continue to reference this page for updates.
Recently Resolved Incidents
We have identified an issue impacting some of our customers causing errors when attempting to log in or use features within the affected service. Our engineers are diagnosing the event and working to resolve it for you as quickly as possible. Please continue to reference this page for updates.
We have identified an issue impacting some of our customers causing errors when attempting to log in or use features within the affected service. Our engineers are diagnosing the event and working to resolve it for you as quickly as possible. Please continue to reference this page for updates.
We have identified an issue impacting some of our customers causing errors when attempting to log in or use features within the affected service. Our engineers are diagnosing the event and working to resolve it for you as quickly as possible. Please continue to reference this page for updates.
We have identified an issue impacting some of our customers causing errors when attempting to log in or use features within the affected service. Our engineers are diagnosing the event and working to resolve it for you as quickly as possible. Please continue to reference this page for updates.
Blackbaud Outage Survival Guide
Blackbaud Components
Blackbaud.com
Blackbaud.com
signin.blackbaud.com
Support
Blackbaud ID
Blackbaud Customer Success
Blackbaud Altru®
We have identified an issue impacting a small subset of customers where scheduled jobs are not running. As a workaround, users may manually run the processes. Our engineers are working to restore job schedules for impacted customers. Please reference this page for updates, the next of which will be no later than 10 AM EST Wednesday morning.
Blackbaud Analytics
Blackbaud Award Management™
Blackbaud CRM™
Blackbaud Education Management Solutions
Blackbaud School Website System™
Blackbaud Enrollment Management System™
We have identified an issue impacting some of our customers causing errors when attempting to log in or use features within the affected service. Our engineers are diagnosing the event and working to resolve it for you as quickly as possible. Please continue to reference this page for updates.
Blackbaud Learning Management System
We have identified an issue impacting some of our customers causing errors when attempting to log in or use features within the affected service. Our engineers are diagnosing the event and working to resolve it for you as quickly as possible. Please continue to reference this page for updates.
Blackbaud Student Information System™
We have identified an issue impacting some of our customers causing errors when attempting to log in or use features within the affected service. Our engineers are diagnosing the event and working to resolve it for you as quickly as possible. Please continue to reference this page for updates.
We have identified an issue impacting some of our customers causing errors when attempting to log in or use features within the affected service. Our engineers are diagnosing the event and working to resolve it for you as quickly as possible. Please continue to reference this page for updates.
Core Functionality
We have identified an issue impacting some of our customers causing errors when attempting to log in or use features within the affected service. Our engineers are diagnosing the event and working to resolve it for you as quickly as possible. Please continue to reference this page for updates.
School API
Blackbaud Billing Management™
Blackbaud eTapestry®
We are aware that our Payment Services or Merchant Services customers are experiencing an issue when processing transactions. Our engineers are diagnosing the event and working to resolve it for you as quickly as possible. Please continue to reference this page for updates.
Blackbaud Financial Aid Management™
Blackbaud Financial Edge NXT®
Accounts Payable API
Financial Edge NXT
General Ledger API
Statistical Unit API
Treasury API
Blackbaud Fundraiser Performance Management™
Blackbaud Fundraiser Performance Management™
FPM Data Integration
Blackbaud Giving Search™
Blackbaud Grantmaking™
Blackbaud Grantmaking™
Blackbaud Outcomes™
Blackbaud Guided Fundraising™
Blackbaud Impact Edge™
Blackbaud Internet Solutions™
Blackbaud Luminate Online®
Luminate CMS
Luminate Integration
Blackbaud Luminate Online®
We are aware that our Payment Services or Merchant Services customers are experiencing an issue when processing transactions. Our engineers are diagnosing the event and working to resolve it for you as quickly as possible. Please continue to reference this page for updates.
We have identified an issue impacting some of our customers causing errors when attempting to log in or use features within the affected service. Our engineers are diagnosing the event and working to resolve it for you as quickly as possible. Please continue to reference this page for updates.
Luminate WebServices
Team Raiser
Blackbaud Merchant Services™
Blackbaud Merchant Services™
Blackbaud MobilePay™
Payments API
Blackbaud MobilePay Terminal
Blackbaud NetCommunity™
Blackbaud Online Express™
Blackbaud Online Express™
Blackbaud Raiser's Edge NXT®
Communication Preference API (Beta)
Constituent API
Fundraising API
Gift API
Online Registration Service (Beta)
Opportunity API
Raiser's Edge NXT®
We are aware that our Payment Services or Merchant Services customers are experiencing an issue when processing transactions. Our engineers are diagnosing the event and working to resolve it for you as quickly as possible. Please continue to reference this page for updates.
We have identified an issue impacting some of our customers causing errors when attempting to log in or use features within the affected service. Our engineers are diagnosing the event and working to resolve it for you as quickly as possible. Please continue to reference this page for updates.
List API (Beta)
Email Marketing
Prospect Insights
Blackbaud Stewardship Management™
Blackbaud Tuition Management™
Blackbaud Website Package
Blackbaud Direct Marketing™
Blackbaud Email Services
Blackbaud Financial Edge®
Blackbaud Giving Checkout®
Giving Checkout® (US)
Giving Checkout® (UK)
Blackbaud Grateful Patient Solution
JustGiving® from Blackbaud®
We have identified an issue impacting some of our customers. Our engineers are still working to diagnose the cause so that they can resolve it as quickly as possible for you. Please continue to reference this page for updates.
Blackbaud MobileMission™
Blackbaud OmniPoint™
Blackbaud Payment Services
We are aware that our Payment Services or Merchant Services customers are experiencing an issue when processing transactions. Our engineers are diagnosing the event and working to resolve it for you as quickly as possible. Please continue to reference this page for updates.
Blackbaud Raiser's Edge®
Blackbaud ResearchPoint™
Blackbaud WealthPoint®
Blackbaud YourCause®
YourCause® CSRconnect®
YourCause® GrantsConnect®
YourCause® NPOconnect®
Blackbaud DonorCentral® NXT
Blackbaud Alternatives
Neteller Merchant Portal
We are investigating potential issue with the service mentioned below and apologize for the impact this might have on your business.
Further updates will follow.
MIM Paysafe
PXP Webhost API
We are investigating a potential issue with our PXP Webhost API and apologize for the impact this might have on your business.
Further updates will follow.
SRO Paysafe
We are investigating a potential issue with our PXP Webhost API and apologize for the impact this might have on your business.
Further updates will follow.
SRO Paysafe
Gemini Exchange Gemini ActiveTrader™
Gemini Exchange Gemini Mobile App: Uptime SLA 99.95%
Staking Withdrawals and Unstaking are currently experiencing degraded performance due to stuck lifecycles within Staking Service. As a result, Staking Withdrawals and Unstaking may be delayed. All customer accounts and funds remain fully secure. Further updates to follow.
