Blackbaud Status: check for Blackbaud outages and issues

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Blackbaud.com

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Blackbaud.com

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signin.blackbaud.com

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Support

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Blackbaud ID

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Blackbaud Customer Success

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Blackbaud Altru®

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Active Issue Alert – Blackbaud Altru® - #000596400

Started 28 Mar 2025 13:30:10 (5 days ago), resolved 28 Mar 2025 15:54:15 (5 days ago)

Major Incident

Resolved

Blackbaud Altru®

We have identified an issue impacting some of our customers causing errors when attempting to log in or use features within the affected service. Our engineers are diagnosing the event and working to resolve it for you as quickly as possible. Please continue to reference this page for updates.

See all updates

Active Issue Alert – Blackbaud Altru® - #000596152

Started 27 Mar 2025 15:33:52 (6 days ago), resolved 27 Mar 2025 15:53:05 (6 days ago)

Minor Incident

Resolved

Blackbaud Altru®

We have identified an issue impacting some of our customers causing errors when attempting to log in or use features within the affected service. Our engineers are diagnosing the event and working to resolve it for you as quickly as possible. Please continue to reference this page for updates.

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Blackbaud Analytics

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Blackbaud Award Management™

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Blackbaud CRM™

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Blackbaud Education Management Solutions

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Blackbaud School Website System™

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Blackbaud Enrollment Management System™

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Blackbaud Learning Management System

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Blackbaud Student Information System™

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Core Functionality

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School API

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Blackbaud Billing Management™

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Blackbaud eTapestry®

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Active Issue Alert – Payment Services, Luminate Online, Raisers Edge NXT, eTapestry, Altru - #000557675

Started 3 Oct 2024 18:57:52 (6 months ago), still ongoing

Major Incident

Investigating

Blackbaud Luminate Online®

Raiser's Edge NXT®

Blackbaud eTapestry®

Payment Services

We are aware that our Payment Services or Merchant Services customers are experiencing an issue when processing transactions. Our engineers are diagnosing the event and working to resolve it for you as quickly as possible. Please continue to reference this page for updates.

See all updates

Blackbaud Financial Aid Management™

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Blackbaud Financial Edge NXT®

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Accounts Payable API

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Financial Edge NXT

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Active Issue Alert – SKY API - 000596300

Started 27 Mar 2025 21:07:52 (5 days ago), resolved 27 Mar 2025 21:34:44 (5 days ago)

Minor Incident

Resolved

Financial Edge NXT

We have identified an issue impacting some of our customers causing errors when attempting to log in or use features within the affected service. Our engineers are diagnosing the event and working to resolve it for you as quickly as possible. Please continue to reference this page for updates.

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Active Issue Alert – Raiser's Edge NXT - 000597220

Started 1 Apr 2025 18:23:11 (13 hours ago), resolved 1 Apr 2025 19:13:00 (13 hours ago)

Minor Incident

Resolved

Financial Edge NXT

Raiser's Edge NXT®

We have identified an issue impacting some of our customers causing errors when attempting to log in or use features within the affected service. Our engineers are diagnosing the event and working to resolve it for you as quickly as possible. Please continue to reference this page for updates.

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Active Issue Alert – Blackbaud Raiser's Edge NXT\Financial Edge NXT\Blackbaud NetCommunity - 000597134

Started 1 Apr 2025 15:51:00 (16 hours ago), resolved 1 Apr 2025 17:38:03 (14 hours ago)

Major Incident

Resolved

Financial Edge NXT

Raiser's Edge NXT®

Blackbaud NetCommunity™

We have identified an issue impacting some of our customers causing intermittent slowness, errors or other service issues. Our engineers are still working to diagnose the cause so that they can resolve it as quickly as possible for you. Please continue to reference this page for updates.

See all updates

General Ledger API

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now

Statistical Unit API

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Treasury API

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Blackbaud Fundraiser Performance Management™

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Blackbaud Fundraiser Performance Management™

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FPM Data Integration

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Blackbaud Giving Search™

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Blackbaud Grantmaking™

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Blackbaud Grantmaking™

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Blackbaud Outcomes™

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Blackbaud Guided Fundraising™

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Blackbaud Impact Edge™

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Blackbaud Internet Solutions™

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Blackbaud Luminate Online®

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Luminate CMS

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Luminate Integration

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Blackbaud Luminate Online®

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Active Issue Alert – Payment Services, Luminate Online, Raisers Edge NXT, eTapestry, Altru - #000557675

Started 3 Oct 2024 18:57:52 (6 months ago), still ongoing

Major Incident

Investigating

Blackbaud Luminate Online®

Raiser's Edge NXT®

Blackbaud eTapestry®

Payment Services

We are aware that our Payment Services or Merchant Services customers are experiencing an issue when processing transactions. Our engineers are diagnosing the event and working to resolve it for you as quickly as possible. Please continue to reference this page for updates.

See all updates

Luminate WebServices

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Team Raiser

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Blackbaud Merchant Services™

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Blackbaud Merchant Services™

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Blackbaud MobilePay™

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Payments API

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Blackbaud MobilePay Terminal

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Blackbaud NetCommunity™

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Active Issue Alert – Blackbaud Raiser's Edge NXT\Financial Edge NXT\Blackbaud NetCommunity - 000597134

Started 1 Apr 2025 15:51:00 (16 hours ago), resolved 1 Apr 2025 17:38:03 (14 hours ago)

Major Incident

Resolved

Financial Edge NXT

Raiser's Edge NXT®

Blackbaud NetCommunity™

We have identified an issue impacting some of our customers causing intermittent slowness, errors or other service issues. Our engineers are still working to diagnose the cause so that they can resolve it as quickly as possible for you. Please continue to reference this page for updates.

See all updates

Active Issue Alert – Blackbaud NetCommunity - 000596118

Started 27 Mar 2025 14:28:30 (6 days ago), resolved 27 Mar 2025 18:02:04 (6 days ago)

Minor Incident

Resolved

Blackbaud NetCommunity™

We have identified an issue impacting some of our customers. Our engineers are still working to diagnose the cause so that they can resolve it as quickly as possible for you. Please continue to reference this page for updates.

Resolved: An issue impacting some of our customers is now resolved and services have been restored. If you have any questions about status in the future, you can always get updates at this page. Thank you.

27 Mar 2025 18:02:04 (6 days ago)

Identified: We have identified the cause of this error and are working to correct impacted sites as quickly as possible. Please continue to reference this page for updates.

27 Mar 2025 17:32:04 (6 days ago)

Identified: We have identified the cause of this error and are working to correct impacted sites as quickly as possible. Please continue to reference this page for updates.

27 Mar 2025 16:32:19 (6 days ago)

Identified: A subset of users are receiving an error message about security access rights when attempting to access the Blackbaud NetCommunity plugin in the Raiser's Edge. Our engineers are still working to resolve this as quickly as possible for you. Please continue to reference this page for updates.

27 Mar 2025 16:07:34 (6 days ago)

Investigating: A subset of users are receiving an error message about security access rights when attempting to access the Blackbaud NetCommunity plugin in the Raiser's Edge. Our engineers are still working to resolve this as quickly as possible for you. Please continue to reference this page for updates.

27 Mar 2025 15:42:05 (6 days ago)

Investigating: A subset of users are receiving an error message about security access rights when attempting to access the Blackbaud NetCommunity plugin in the Raiser's Edge. Our engineers are still working to resolve this as quickly as possible for you. Please continue to reference this page for updates.

27 Mar 2025 15:03:19 (6 days ago)

Investigating: A subset of users are receiving an error message about security access rights when attempting to access the Blackbaud NetCommunity plugin in the Raiser's Edge. Our engineers are still working to resolve this as quickly as possible for you. Please continue to reference this page for updates.

27 Mar 2025 14:40:20 (6 days ago)

Investigating: We have identified an issue impacting some of our customers. Our engineers are still working to diagnose the cause so that they can resolve it as quickly as possible for you. Please continue to reference this page for updates.

27 Mar 2025 14:28:30 (6 days ago)

See all updates

Blackbaud Online Express™

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Blackbaud Online Express™

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Blackbaud Raiser's Edge NXT®

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Communication Preference API (Beta)

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Tue 1

now

Constituent API

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Fundraising API

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Gift API

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Tue 1

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Online Registration Service (Beta)

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Opportunity API

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Raiser's Edge NXT®

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Active Issue Alert – Payment Services, Luminate Online, Raisers Edge NXT, eTapestry, Altru - #000557675

Started 3 Oct 2024 18:57:52 (6 months ago), still ongoing

Major Incident

Investigating

Blackbaud Luminate Online®

Raiser's Edge NXT®

Blackbaud eTapestry®

Payment Services

We are aware that our Payment Services or Merchant Services customers are experiencing an issue when processing transactions. Our engineers are diagnosing the event and working to resolve it for you as quickly as possible. Please continue to reference this page for updates.

See all updates

Active Issue Alert – Raiser's Edge NXT - 000597220

Started 1 Apr 2025 18:23:11 (13 hours ago), resolved 1 Apr 2025 19:13:00 (13 hours ago)

Minor Incident

Resolved

Financial Edge NXT

Raiser's Edge NXT®

We have identified an issue impacting some of our customers causing errors when attempting to log in or use features within the affected service. Our engineers are diagnosing the event and working to resolve it for you as quickly as possible. Please continue to reference this page for updates.

See all updates

Active Issue Alert – Rasisers Edge NXT - 000596647

Started 29 Mar 2025 10:06:01 (4 days ago), resolved 29 Mar 2025 10:13:36 (4 days ago)

Minor Incident

Resolved

Raiser's Edge NXT®

We are investigating an issue impacting some of our customers. Our engineers are diagnosing the event and working to resolve it for you as quickly as possible. Please continue to reference this page for updates.

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Active Issue Alert – Raiser's Edge NXT - #000596648

Started 29 Mar 2025 11:03:09 (4 days ago), resolved 29 Mar 2025 12:16:24 (4 days ago)

Minor Incident

Resolved

Raiser's Edge NXT®

We have identified an issue impacting some of our customers causing intermittent slowness, errors or other service issues. Our engineers are diagnosing the event and working to resolve it for you as quickly as possible. Please continue to reference this page for updates.

See all updates

Active Issue Alert – Raiser's Edge NXT - #000596649

Started 29 Mar 2025 16:49:57 (4 days ago), resolved 29 Mar 2025 18:23:01 (4 days ago)

Minor Incident

Resolved

Raiser's Edge NXT®

We have identified an issue impacting some of our customers causing intermittent slowness, errors or other service issues. Our engineers are diagnosing the event and working to resolve it for you as quickly as possible. Please continue to reference this page for updates.

See all updates

Active Issue Alert – Raiser's Edge NXT - #000596649

Started 29 Mar 2025 20:34:24 (3 days ago), resolved 31 Mar 2025 19:13:37 (2 days ago)

Minor Incident

Resolved

Raiser's Edge NXT®

We have identified an issue impacting some of our customers causing errors when attempting to log in or use features within the affected service. Our engineers are diagnosing the event and working to resolve it for you as quickly as possible. Please continue to reference this page for updates.

See all updates

Active Issue Alert – Blackbaud Raiser's Edge NXT\Financial Edge NXT\Blackbaud NetCommunity - 000597134

Started 1 Apr 2025 15:51:00 (16 hours ago), resolved 1 Apr 2025 17:38:03 (14 hours ago)

Major Incident

Resolved

Financial Edge NXT

Raiser's Edge NXT®

Blackbaud NetCommunity™

We have identified an issue impacting some of our customers causing intermittent slowness, errors or other service issues. Our engineers are still working to diagnose the cause so that they can resolve it as quickly as possible for you. Please continue to reference this page for updates.

See all updates

Active Issue Alert – Azure Raisers Edge - 000597009

Started 1 Apr 2025 06:05:13 (1 day ago), resolved 1 Apr 2025 06:29:30 (1 day ago)

Minor Incident

Resolved

Raiser's Edge NXT®

We have identified an issue impacting some of our customers causing errors when attempting to log in or use features within the affected service. Our engineers are diagnosing the event and working to resolve it for you as quickly as possible. Please continue to reference this page for updates.

See all updates

List API (Beta)

Wed 26

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Mon 31

Tue 1

now

Email Marketing

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Prospect Insights

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Blackbaud Stewardship Management™

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Blackbaud Tuition Management™

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Active Issue Alert – Blackbaud Tuition Management™ - #000597176

Started 1 Apr 2025 16:54:57 (15 hours ago), resolved 1 Apr 2025 17:02:00 (15 hours ago)

Minor Incident

Resolved

Blackbaud Tuition Management™

We have identified an issue impacting some of our customers causing errors when attempting to log in or use features within the affected service. Our engineers are diagnosing the event and working to resolve it for you as quickly as possible. Please continue to reference this page for updates.

See all updates

Active Issue Alert – Blackbaud Tuition Management™ - #000596039

Started 27 Mar 2025 12:14:23 (6 days ago), resolved 27 Mar 2025 12:19:17 (6 days ago)

Minor Incident

Resolved

Blackbaud Tuition Management™

We have identified an issue impacting some of our customers causing errors when attempting to log in or use features within the affected service. Our engineers are diagnosing the event and working to resolve it for you as quickly as possible. Please continue to reference this page for updates.

See all updates

Blackbaud Website Package

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Blackbaud Direct Marketing™

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Blackbaud Email Services

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Blackbaud Financial Edge®

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Blackbaud Giving Checkout®

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Giving Checkout® (US)

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Giving Checkout® (UK)

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Blackbaud Grateful Patient Solution

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JustGiving® from Blackbaud®

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Active Issue Alert – JustGiving® from Blackbaud - 000550131

Started 30 Aug 2024 15:06:37 (7 months ago), still ongoing

Minor Incident

Investigating

JustGiving® from Blackbaud®

We have identified an issue impacting some of our customers. Our engineers are still working to diagnose the cause so that they can resolve it as quickly as possible for you. Please continue to reference this page for updates.

Active Issue Alert – JustGiving - #000595892

Started 26 Mar 2025 18:36:10 (7 days ago), resolved 26 Mar 2025 18:59:36 (7 days ago)

Minor Incident

Resolved

JustGiving® from Blackbaud®

We have identified an issue impacting some of our customers causing intermittent slowness, errors or other service issues. Our engineers are diagnosing the event and working to resolve it for you as quickly as possible. Please continue to reference this page for updates.

See all updates

Blackbaud MobileMission™

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Blackbaud OmniPoint™

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Blackbaud Payment Services

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Active Issue Alert – Payment Services, Luminate Online, Raisers Edge NXT, eTapestry, Altru - #000557675

Started 3 Oct 2024 18:57:52 (6 months ago), still ongoing

Major Incident

Investigating

Blackbaud Luminate Online®

Raiser's Edge NXT®

Blackbaud eTapestry®

Payment Services

We are aware that our Payment Services or Merchant Services customers are experiencing an issue when processing transactions. Our engineers are diagnosing the event and working to resolve it for you as quickly as possible. Please continue to reference this page for updates.

See all updates

Active Issue Alert – Blackbaud Tuition Management™ - #000596039

Started 27 Mar 2025 12:12:04 (6 days ago), resolved 27 Mar 2025 12:13:06 (6 days ago)

Incident without Impact

Resolved

Payment Services

We are aware that subset of our Payment Services or Merchant Services customers are experiencing an issue when processing transactions. Our engineers are diagnosing the event and working to resolve it for you as quickly as possible. Please continue to reference this page for updates.

See all updates

Blackbaud Raiser's Edge®

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Blackbaud ResearchPoint™

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Blackbaud WealthPoint®

Wed 26

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Blackbaud YourCause®

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YourCause® CSRconnect®

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YourCause® GrantsConnect®

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YourCause® NPOconnect®

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Blackbaud DonorCentral® NXT

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Blackbaud Status

Real-time updates of Blackbaud issues and outages

Blackbaud status is Operational

Blackbaud Altru®

Blackbaud eTapestry®

Financial Edge NXT

Blackbaud Luminate Online®

Blackbaud NetCommunity™

Raiser's Edge NXT®

Blackbaud Tuition Management™

Active Incidents

Recently Resolved Incidents

Blackbaud Outage Survival Guide

Blackbaud Components

Blackbaud.com

Blackbaud.com

signin.blackbaud.com

Support

Blackbaud ID

Blackbaud Customer Success

Blackbaud Altru®

Blackbaud Analytics

Blackbaud Award Management™

Blackbaud CRM™

Blackbaud Education Management Solutions

Blackbaud School Website System™

Blackbaud Enrollment Management System™

Blackbaud Learning Management System

Blackbaud Student Information System™

Core Functionality

School API

Blackbaud Billing Management™

Blackbaud eTapestry®

Blackbaud Financial Aid Management™

Blackbaud Financial Edge NXT®

Accounts Payable API

Financial Edge NXT

General Ledger API

Statistical Unit API

Treasury API

Blackbaud Fundraiser Performance Management™

Blackbaud Fundraiser Performance Management™

FPM Data Integration

Blackbaud Giving Search™

Blackbaud Grantmaking™

Blackbaud Grantmaking™

Blackbaud Outcomes™

Blackbaud Guided Fundraising™

Blackbaud Impact Edge™

Blackbaud Internet Solutions™

Blackbaud Luminate Online®

Luminate CMS

Luminate Integration

Blackbaud Luminate Online®

Luminate WebServices

Team Raiser

Blackbaud Merchant Services™

Blackbaud Merchant Services™

Blackbaud MobilePay™

Payments API

Blackbaud MobilePay Terminal

Blackbaud NetCommunity™

Blackbaud Online Express™

Blackbaud Online Express™

Blackbaud Raiser's Edge NXT®

Communication Preference API (Beta)

Constituent API

Fundraising API

Gift API

Online Registration Service (Beta)

Opportunity API

Raiser's Edge NXT®

List API (Beta)

Email Marketing

Prospect Insights

Blackbaud Stewardship Management™

Blackbaud Tuition Management™

Blackbaud Website Package

Blackbaud Direct Marketing™

Blackbaud Email Services