
Blackbaud Status
Real-time updates of Blackbaud issues and outages
Blackbaud status is Partially Degraded Service
Blackbaud Altru®
Blackbaud CRM™
Blackbaud eTapestry®
Financial Edge NXT
Blackbaud Luminate Online®
Blackbaud Raiser's Edge NXT®
Raiser's Edge NXT®
Active Incidents
DeceasedRecordFinder™ and AddressFinder™ functionality within Blackbaud solutions is currently unavailable due to a network issue with the vendor who enables these services. We are working with the vendor to restore functionality for customers to resume their use of these services. We will update customers about the availability of these services via our status page messaging.
Recently Resolved Incidents
We are aware that some customers are experiencing intermittent slowness, errors or other service issues with email services. Our engineers are diagnosing the event and working to resolve it for you as quickly as possible. Please continue to reference this page for updates.
We are investigating reports of users experiencing 504 errors when attempting to login. Our engineers are diagnosing the event and working to resolve it for you as quickly as possible. Please continue to reference this page for updates.
We have identified an issue that is leading to Technical Difficulties errors when visiting some eCommerce pages. Our engineers are diagnosing the event and working to resolve it for you as quickly as possible. Please continue to reference this page for update.
We have identified an issue impacting some of our customers access of Altru through Blackbaud.com and access to Online Giving. Our engineers are diagnosing the event and working to resolve it for you as quickly as possible. Please continue to reference this page for updates.
We are investigating an issue impacting a subset of customers whose scheduled nightly backups for October 20th are not available. Our engineers are diagnosing the event and working to resolve it for you as quickly as possible. Please continue to reference this page for update.
Blackbaud Outage Survival Guide
Blackbaud Components
Blackbaud.com
Blackbaud.com
signin.blackbaud.com
Support
Blackbaud ID
Blackbaud Customer Success
Blackbaud Altru®
We have identified an issue impacting some of our customers access of Altru through Blackbaud.com and access to Online Giving. Our engineers are diagnosing the event and working to resolve it for you as quickly as possible. Please continue to reference this page for updates.
DeceasedRecordFinder™ and AddressFinder™ functionality within Blackbaud solutions is currently unavailable due to a network issue with the vendor who enables these services. We are working with the vendor to restore functionality for customers to resume their use of these services. We will update customers about the availability of these services via our status page messaging.
Blackbaud Analytics
Blackbaud Award Management™
Blackbaud CRM™
DeceasedRecordFinder™ and AddressFinder™ functionality within Blackbaud solutions is currently unavailable due to a network issue with the vendor who enables these services. We are working with the vendor to restore functionality for customers to resume their use of these services. We will update customers about the availability of these services via our status page messaging.
Blackbaud Education Management Solutions
Blackbaud School Website System™
Blackbaud Enrollment Management System™
Blackbaud Learning Management System
Blackbaud Student Information System™
Core Functionality
School API
Blackbaud Billing Management™
Blackbaud eTapestry®
DeceasedRecordFinder™ and AddressFinder™ functionality within Blackbaud solutions is currently unavailable due to a network issue with the vendor who enables these services. We are working with the vendor to restore functionality for customers to resume their use of these services. We will update customers about the availability of these services via our status page messaging.
Blackbaud Financial Aid Management™
Blackbaud Financial Edge NXT®
Accounts Payable API
Financial Edge NXT
We are investigating an issue impacting a subset of customers whose scheduled nightly backups for October 20th are not available. Our engineers are diagnosing the event and working to resolve it for you as quickly as possible. Please continue to reference this page for update.
General Ledger API
Statistical Unit API
Treasury API
Blackbaud Fundraiser Performance Management™
Blackbaud Fundraiser Performance Management™
FPM Data Integration
Blackbaud Giving Search™
Blackbaud Grantmaking™
Blackbaud Grantmaking™
Blackbaud Outcomes™
Blackbaud Guided Fundraising™
Blackbaud Impact Edge™
Blackbaud Internet Solutions™
Blackbaud Luminate Online®
Luminate CMS
Luminate Integration
Blackbaud Luminate Online®
We have identified an issue that is leading to Technical Difficulties errors when visiting some eCommerce pages. Our engineers are diagnosing the event and working to resolve it for you as quickly as possible. Please continue to reference this page for update.
Luminate WebServices
Team Raiser
Blackbaud Merchant Services™
Blackbaud Merchant Services™
Blackbaud MobilePay™
Payments API
Blackbaud MobilePay Terminal
Blackbaud NetCommunity™
Blackbaud Online Express™
Blackbaud Online Express™
Blackbaud Raiser's Edge NXT®
Communication Preference API (Beta)
Constituent API
Fundraising API
Gift API
Online Registration Service (Beta)
Opportunity API
Raiser's Edge NXT®
We are investigating an issue impacting a subset of customers whose scheduled nightly backups for October 20th are not available. Our engineers are diagnosing the event and working to resolve it for you as quickly as possible. Please continue to reference this page for update.
DeceasedRecordFinder™ and AddressFinder™ functionality within Blackbaud solutions is currently unavailable due to a network issue with the vendor who enables these services. We are working with the vendor to restore functionality for customers to resume their use of these services. We will update customers about the availability of these services via our status page messaging.
List API (Beta)
Email Marketing
Prospect Insights
Blackbaud Stewardship Management™
Blackbaud Tuition Management™
Blackbaud Website Package
Blackbaud Direct Marketing™
Blackbaud DonorCentrics
Blackbaud Email Services
We are aware that some customers are experiencing intermittent slowness, errors or other service issues with email services. Our engineers are diagnosing the event and working to resolve it for you as quickly as possible. Please continue to reference this page for updates.
Blackbaud Financial Edge®
Blackbaud Giving Checkout®
Giving Checkout® (US)
Giving Checkout® (UK)
Blackbaud Grateful Patient Solution
JustGiving® from Blackbaud®
Blackbaud MobileMission™
Blackbaud OmniPoint™
Blackbaud Payment Services
We are investigating reports of users experiencing 504 errors when attempting to login. Our engineers are diagnosing the event and working to resolve it for you as quickly as possible. Please continue to reference this page for updates.