Blackbaud status is Operational

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Blackbaud eTapestry®

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Blackbaud Luminate Online®
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Raiser's Edge NXT®
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JustGiving® from Blackbaud®

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Blackbaud Payment Services

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Last updated 1 minute ago from official status page. Learn more
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Active Incidents

Active Issue Alert – Payment Services, Luminate Online, Raisers Edge NXT, eTapestry, Altru - #000557675
Started 3 Oct 2024 18:57:52 (5 months ago), still ongoing
Major Incident
Investigating
Blackbaud Luminate Online®
Raiser's Edge NXT®
Blackbaud eTapestry®
Payment Services

We are aware that our Payment Services or Merchant Services customers are experiencing an issue when processing transactions. Our engineers are diagnosing the event and working to resolve it for you as quickly as possible. Please continue to reference this page for updates.

Active Issue Alert – JustGiving® from Blackbaud - 000550131
Started 30 Aug 2024 15:06:37 (6 months ago), still ongoing
Minor Incident
Investigating
JustGiving® from Blackbaud®

We have identified an issue impacting some of our customers. Our engineers are still working to diagnose the cause so that they can resolve it as quickly as possible for you. Please continue to reference this page for updates.

Recently Resolved Incidents

Active Issue Alert – Raiser's Edge NXT - 000587661
Started 20 Feb 2025 14:34:30 (22 hours ago), resolved 20 Feb 2025 15:10:14 (21 hours ago)
Minor Incident
Resolved
Raiser's Edge NXT®

We have identified an issue impacting some of our customers. Our engineers are still working to diagnose the cause so that they can resolve it as quickly as possible for you. Please continue to reference this page for updates.

Active Issue Alert – JustGiving® from Blackbaud - 000586547
Started 14 Feb 2025 14:03:49 (7 days ago), resolved 14 Feb 2025 14:31:10 (7 days ago)
Minor Incident
Resolved
JustGiving® from Blackbaud®

We have identified an issue impacting some of our customers. Our engineers are still working to diagnose the cause so that they can resolve it as quickly as possible for you. Please continue to reference this page for updates.

Blackbaud Outage Survival Guide

A step-by-step guide to help you survive a Blackbaud outage
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    Blackbaud Components

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    Blackbaud.com

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    now
    Blackbaud.com
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    now
    signin.blackbaud.com
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    now
    Support
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    now
    Blackbaud ID
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    Blackbaud Customer Success
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    now

    Blackbaud Altru®

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    now

    Blackbaud Analytics

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    now

    Blackbaud Award Management™

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    now

    Blackbaud CRM™

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    now

    Blackbaud Education Management Solutions

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    now
    Blackbaud School Website System™
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    now
    Blackbaud Enrollment Management System™
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    now
    Blackbaud Learning Management System
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    now
    Blackbaud Student Information System™
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    now
    Core Functionality
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    now
    School API
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    now
    Blackbaud Billing Management™
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    now

    Blackbaud eTapestry®

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    now
    Active Issue Alert – Payment Services, Luminate Online, Raisers Edge NXT, eTapestry, Altru - #000557675
    Started 3 Oct 2024 18:57:52 (5 months ago), still ongoing
    Major Incident
    Investigating
    Blackbaud Luminate Online®
    Raiser's Edge NXT®
    Blackbaud eTapestry®
    Payment Services

    We are aware that our Payment Services or Merchant Services customers are experiencing an issue when processing transactions. Our engineers are diagnosing the event and working to resolve it for you as quickly as possible. Please continue to reference this page for updates.

    Blackbaud Financial Aid Management™

    Fri 14
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    now

    Blackbaud Financial Edge NXT®

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    now
    Accounts Payable API
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    now
    Financial Edge NXT
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    now
    General Ledger API
    Fri 14
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    now
    Statistical Unit API
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    now
    Treasury API
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    now

    Blackbaud Fundraiser Performance Management™

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    Blackbaud Fundraiser Performance Management™
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    now
    FPM Data Integration
    Fri 14
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    now

    Blackbaud Giving Search™

    Fri 14
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    now

    Blackbaud Grantmaking™

    Fri 14
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    Blackbaud Grantmaking™
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    now
    Blackbaud Outcomes™
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    now

    Blackbaud Guided Fundraising™

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    now

    Blackbaud Impact Edge™

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    now

    Blackbaud Internet Solutions™

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    now

    Blackbaud Luminate Online®

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    now
    Luminate CMS
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    now
    Luminate Integration
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    now
    Blackbaud Luminate Online®
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    Active Issue Alert – Payment Services, Luminate Online, Raisers Edge NXT, eTapestry, Altru - #000557675
    Started 3 Oct 2024 18:57:52 (5 months ago), still ongoing
    Major Incident
    Investigating
    Blackbaud Luminate Online®
    Raiser's Edge NXT®
    Blackbaud eTapestry®
    Payment Services

    We are aware that our Payment Services or Merchant Services customers are experiencing an issue when processing transactions. Our engineers are diagnosing the event and working to resolve it for you as quickly as possible. Please continue to reference this page for updates.

    Luminate WebServices
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    Team Raiser
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    now

    Blackbaud Merchant Services™

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    Blackbaud Merchant Services™
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    now
    Blackbaud MobilePay™
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    Payments API
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    now
    Blackbaud MobilePay Terminal
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    Blackbaud NetCommunity™

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    now

    Blackbaud Online Express™

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    Blackbaud Online Express™
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    now

    Blackbaud Raiser's Edge NXT®

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    now
    Communication Preference API (Beta)
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    now
    Constituent API
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    now
    Fundraising API
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    now
    Gift API
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    now
    Online Registration Service (Beta)
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    now
    Opportunity API
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    now
    Raiser's Edge NXT®
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    now
    Active Issue Alert – Payment Services, Luminate Online, Raisers Edge NXT, eTapestry, Altru - #000557675
    Started 3 Oct 2024 18:57:52 (5 months ago), still ongoing
    Major Incident
    Investigating
    Blackbaud Luminate Online®
    Raiser's Edge NXT®
    Blackbaud eTapestry®
    Payment Services

    We are aware that our Payment Services or Merchant Services customers are experiencing an issue when processing transactions. Our engineers are diagnosing the event and working to resolve it for you as quickly as possible. Please continue to reference this page for updates.

    Active Issue Alert – Raiser's Edge NXT - 000587661
    Started 20 Feb 2025 14:34:30 (22 hours ago), resolved 20 Feb 2025 15:10:14 (21 hours ago)
    Minor Incident
    Resolved
    Raiser's Edge NXT®

    We have identified an issue impacting some of our customers. Our engineers are still working to diagnose the cause so that they can resolve it as quickly as possible for you. Please continue to reference this page for updates.

    List API (Beta)
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    now
    Email Marketing
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    now
    Prospect Insights
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    now

    Blackbaud Stewardship Management™

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    now

    Blackbaud Tuition Management™

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    Blackbaud Website Package

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    now

    Blackbaud Direct Marketing™

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    Blackbaud Email Services

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    now

    Blackbaud Financial Edge®

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    now

    Blackbaud Giving Checkout®

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    now
    Giving Checkout® (US)
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    now
    Giving Checkout® (UK)
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    now

    Blackbaud Grateful Patient Solution

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    now

    JustGiving® from Blackbaud®

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    now
    Active Issue Alert – JustGiving® from Blackbaud - 000550131
    Started 30 Aug 2024 15:06:37 (6 months ago), still ongoing
    Minor Incident
    Investigating
    JustGiving® from Blackbaud®

    We have identified an issue impacting some of our customers. Our engineers are still working to diagnose the cause so that they can resolve it as quickly as possible for you. Please continue to reference this page for updates.

    Active Issue Alert – JustGiving® from Blackbaud - 000586547
    Started 14 Feb 2025 14:03:49 (7 days ago), resolved 14 Feb 2025 14:31:10 (7 days ago)
    Minor Incident
    Resolved
    JustGiving® from Blackbaud®

    We have identified an issue impacting some of our customers. Our engineers are still working to diagnose the cause so that they can resolve it as quickly as possible for you. Please continue to reference this page for updates.

    Blackbaud MobileMission™

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    now

    Blackbaud OmniPoint™

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    now

    Blackbaud Payment Services

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    now
    Active Issue Alert – Payment Services, Luminate Online, Raisers Edge NXT, eTapestry, Altru - #000557675
    Started 3 Oct 2024 18:57:52 (5 months ago), still ongoing
    Major Incident
    Investigating
    Blackbaud Luminate Online®
    Raiser's Edge NXT®
    Blackbaud eTapestry®
    Payment Services

    We are aware that our Payment Services or Merchant Services customers are experiencing an issue when processing transactions. Our engineers are diagnosing the event and working to resolve it for you as quickly as possible. Please continue to reference this page for updates.

    Blackbaud Raiser's Edge®

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    now

    Blackbaud ResearchPoint™

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    now

    Blackbaud WealthPoint®

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    now

    Blackbaud YourCause®

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    now
    YourCause® CSRconnect®
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    now
    YourCause® GrantsConnect®
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    YourCause® NPOconnect®
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    now

    Blackbaud DonorCentral® NXT

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