Blackbaud status is Partially Degraded Service

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Core Functionality
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Blackbaud eTapestry®

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Blackbaud Luminate Online®

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Blackbaud Luminate Online®
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Blackbaud Raiser's Edge®

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Last updated 1 minute ago from official status page. Learn more

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Active Incidents

Active Issue Alert – Blackbaud Luminate Online - #000696202
Started 5 Oct 2026 17:53:43 (20 hours ago), still ongoing
Minor Incident
Monitoring
Blackbaud Luminate Online®

We have identified an issue leading to slow response times or timeouts for a subset of customers with Luminate Online. Our engineers are currently investigating.

Recently Resolved Incidents

Active Issue Alert – Blackbaud Education Management Solutions - #000696153
Started 5 Oct 2026 15:45:39 (22 hours ago), resolved 5 Oct 2026 17:07:55 (21 hours ago)
Minor Incident
Resolved
Core Functionality

We are investigating reports of users intermittently receiving 403 errors while navigating through the solution. Reloading the page often allows the user to continue working once a 403 error is received. Our engineers are investigating the issue so that they can resolve it as quickly as possible for you. Please continue to reference this page for updates.

Active Issue Alert Luminate - 000696087
Started 5 Oct 2026 12:07:00 (1 day ago), resolved 5 Oct 2026 16:38:47 (21 hours ago)
Incident without Impact
Resolved
Blackbaud Luminate Online®

Our engineers have identified an issue causing a delay in autoresponders being delivered for a subset of customers. Our engineers are currently investigating.

Active Issue Alert – Blackbaud Luminate Online - 000695957
Started 2 Oct 2026 15:39:55 (4 days ago), resolved 2 Oct 2026 17:05:46 (4 days ago)
Minor Incident
Resolved
Blackbaud Luminate Online®

We have identified an issue impacting a subset of customers that can cause intermittent errors with TeamRaiser donations or TeamRaiser stats not updating correctly. Our engineers are still working to diagnose the cause so that they can resolve it as quickly as possible for you. Please continue to reference this page for updates.

Active Issue Alert – Raiser's Edge® - #000695879
Started 1 Oct 2026 21:09:13 (5 days ago), resolved 1 Oct 2026 21:14:06 (5 days ago)
Incident without Impact
Resolved
Raiser's Edge®

We have identified an issue impacting some of our customers causing a "No data available" message in web view batches. Our engineers are still working to diagnose the cause so that they can resolve it as quickly as possible for you. Please continue to reference this page for updates.

Active Issue Alert – eTapestry - #000695492
Started 30 Sep 2026 04:58:03 (6 days ago), resolved 30 Sep 2026 06:51:17 (6 days ago)
Minor Incident
Resolved
Blackbaud eTapestry®

We have identified an issue impacting some of our customers. Our engineers are still working to diagnose the cause so that they can resolve it as quickly as possible for you. Please continue to reference this page for updates.

Blackbaud Outage Survival Guide

A step-by-step guide to help you survive a Blackbaud outage
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    Blackbaud Components

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    Blackbaud.com

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    Blackbaud.com
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    Support
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    signin.blackbaud.com
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    Blackbaud ID
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    Blackbaud Customer Success
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    Blackbaud University (learn.blackbaud.com)
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    Blackbaud Altru®

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    Blackbaud Analytics

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    Blackbaud Award Management™

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    Blackbaud CRM™

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    Blackbaud Education Management Solutions

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    Blackbaud School Website System™
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    Blackbaud Enrollment Management System™
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    Blackbaud Learning Management System
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    Blackbaud Student Information System™
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    Core Functionality
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    Active Issue Alert – Blackbaud Education Management Solutions - #000696153
    Started 5 Oct 2026 15:45:39 (22 hours ago), resolved 5 Oct 2026 17:07:55 (21 hours ago)
    Minor Incident
    Resolved
    Core Functionality

    We are investigating reports of users intermittently receiving 403 errors while navigating through the solution. Reloading the page often allows the user to continue working once a 403 error is received. Our engineers are investigating the issue so that they can resolve it as quickly as possible for you. Please continue to reference this page for updates.

    School API
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    Blackbaud Billing Management™
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    Blackbaud eTapestry®

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    Active Issue Alert – eTapestry - #000695492
    Started 30 Sep 2026 04:58:03 (6 days ago), resolved 30 Sep 2026 06:51:17 (6 days ago)
    Minor Incident
    Resolved
    Blackbaud eTapestry®

    We have identified an issue impacting some of our customers. Our engineers are still working to diagnose the cause so that they can resolve it as quickly as possible for you. Please continue to reference this page for updates.

    Blackbaud Financial Aid Management™

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    Blackbaud Financial Edge NXT®

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    Accounts Payable API
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    Financial Edge NXT
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    General Ledger API
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    now
    Statistical Unit API
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    Treasury API
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    Blackbaud Fundraiser Performance Management™

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    Blackbaud Fundraiser Performance Management™
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    FPM Data Integration
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    Blackbaud Giving Search™

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    Blackbaud Grantmaking™

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    Blackbaud Grantmaking™
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    Blackbaud Outcomes™
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    Blackbaud Guided Fundraising™

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    Blackbaud Impact Edge™

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    Blackbaud Internet Solutions™

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    Blackbaud Luminate Online®

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    Luminate CMS
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    Luminate Integration
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    Blackbaud Luminate Online®
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    Active Issue Alert – Blackbaud Luminate Online - 000695957
    Started 2 Oct 2026 15:39:55 (4 days ago), resolved 2 Oct 2026 17:05:46 (4 days ago)
    Minor Incident
    Resolved
    Blackbaud Luminate Online®

    We have identified an issue impacting a subset of customers that can cause intermittent errors with TeamRaiser donations or TeamRaiser stats not updating correctly. Our engineers are still working to diagnose the cause so that they can resolve it as quickly as possible for you. Please continue to reference this page for updates.

    Active Issue Alert Luminate - 000696087
    Started 5 Oct 2026 12:07:00 (1 day ago), resolved 5 Oct 2026 16:38:47 (21 hours ago)
    Incident without Impact
    Resolved
    Blackbaud Luminate Online®

    Our engineers have identified an issue causing a delay in autoresponders being delivered for a subset of customers. Our engineers are currently investigating.

    Active Issue Alert – Blackbaud Luminate Online - #000696202
    Started 5 Oct 2026 17:53:43 (20 hours ago), still ongoing
    Minor Incident
    Monitoring
    Blackbaud Luminate Online®

    We have identified an issue leading to slow response times or timeouts for a subset of customers with Luminate Online. Our engineers are currently investigating.

    Luminate WebServices
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    Team Raiser
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    Blackbaud Merchant Services™

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    Blackbaud Merchant Services™
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    Blackbaud MobilePay™
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    Payments API
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    Blackbaud MobilePay Terminal™
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    Blackbaud NetCommunity™

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    Blackbaud Online Express™

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    Blackbaud Online Express™
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    Blackbaud Raiser's Edge NXT®

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    now
    Communication Preference API (Beta)
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    now
    Constituent API
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    Fundraising API
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    Gift API
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    now
    Online Registration Service (Beta)
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    Opportunity API
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    now
    Raiser's Edge NXT®
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    now
    List API (Beta)
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    now
    Email Marketing
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    Prospect Insights
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    Development Agent
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    Blackbaud Stewardship Management™

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    Blackbaud Tuition Management™

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    Blackbaud Website Package

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    Blackbaud Direct Marketing™

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    Blackbaud donorCentrics®

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    Blackbaud Email Services

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    Blackbaud Financial Edge®

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    Blackbaud Giving Checkout®

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    Giving Checkout® (US)
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    Giving Checkout® (UK)
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    Blackbaud Grateful Patient Solution

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    JustGiving® from Blackbaud®

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    Blackbaud MobileMission™

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    Blackbaud OmniPoint™

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    Blackbaud Payment Services

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    Blackbaud Raiser's Edge®

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    Active Issue Alert – Raiser's Edge® - #000695879
    Started 1 Oct 2026 21:09:13 (5 days ago), resolved 1 Oct 2026 21:14:06 (5 days ago)
    Incident without Impact
    Resolved
    Raiser's Edge®

    We have identified an issue impacting some of our customers causing a "No data available" message in web view batches. Our engineers are still working to diagnose the cause so that they can resolve it as quickly as possible for you. Please continue to reference this page for updates.

    Blackbaud ResearchPoint™

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    Blackbaud WealthPoint®

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    Blackbaud YourCause®

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    YourCause® CSRconnect®
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    YourCause® GrantsConnect®
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    YourCause® Blackbaud Verified Network
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    YourCause® Impact Edge
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    Blackbaud DonorCentral® NXT

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    Blackbaud Online Giving

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