Poly Cloud Services Status
Real-time updates of Poly Cloud Services issues and outages
Poly Cloud Services status is Operational
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Poly Cloud Services One Touch Dial Service
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Poly Cloud Services Poly Lens
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Active Incidents
OTD - Failure to retrieve endpoints
Started 24 Jun 2025 12:30:19 (1 month ago), still ongoing
Major Incident
Monitoring
One Touch Dial Service
We are investigating an OTD portal issue where some accounts are receiving the error "Failed to retrieve endpoints"
Poly Lens Portal: Device details, Edit function produces, "Cannot access device or it doesn't exist"
Started 17 Jun 2025 17:00:13 (2 months ago), still ongoing
Minor Incident
Monitoring
Poly Lens
We are currently investigating this issue.
Recently Resolved Incidents
No recent incidents
Poly Cloud Services Outage Survival Guide
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Poly Cloud Services Components
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Poly Cloud Services Poly RealConnect
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NALA
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EMEA
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APAC
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Licensing
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Calling
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Scheduling
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RealConnect Tenant Report
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Poly Cloud Services One Touch Dial Service
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OTD - Failure to retrieve endpoints
Started 24 Jun 2025 12:30:19 (1 month ago), still ongoing
Major Incident
Monitoring
One Touch Dial Service
We are investigating an OTD portal issue where some accounts are receiving the error "Failed to retrieve endpoints"
Poly Cloud Services Poly Cloud
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Poly Device Management Service for Enterprise (PDMS-E)
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Poly Cloud Services Administration Portal
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Poly Cloud Services Poly Lens
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Poly Lens Portal: Device details, Edit function produces, "Cannot access device or it doesn't exist"
Started 17 Jun 2025 17:00:13 (2 months ago), still ongoing
Minor Incident
Monitoring
Poly Lens
We are currently investigating this issue.
Poly Cloud Services Poly Zero Touch
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