Poly Cloud Services status is Operational

Wed 9
Thu 10
Fri 11
Sat 12
Sun 13
Mon 14
Tue 15
now

Poly Cloud Services One Touch Dial Service

Wed 9
Thu 10
Fri 11
Sat 12
Sun 13
Mon 14
Tue 15
now

Poly Cloud Services Poly Lens

Wed 9
Thu 10
Fri 11
Sat 12
Sun 13
Mon 14
Tue 15
now
Last updated 1 minute ago from official status page. Learn more
Stay ahead of Poly Cloud Services outages
Sign up to create a custom dashboard to monitor the services you rely on. 3,000+ services supported.

Active Incidents

OTD - Failure to retrieve endpoints
Started 24 Jun 2025 12:30:19 (22 days ago), still ongoing
Major Incident
Monitoring
One Touch Dial Service

We are investigating an OTD portal issue where some accounts are receiving the error "Failed to retrieve endpoints"

Poly Lens Portal: Device details, Edit function produces, "Cannot access device or it doesn't exist"
Started 17 Jun 2025 17:00:13 (28 days ago), still ongoing
Minor Incident
Monitoring
Poly Lens

We are currently investigating this issue.

Recently Resolved Incidents

No recent incidents

Poly Cloud Services Outage Survival Guide

A step-by-step guide to help you survive a Poly Cloud Services outage
NaN%

    Poly Cloud Services Components

    Wed 9
    Thu 10
    Fri 11
    Sat 12
    Sun 13
    Mon 14
    Tue 15
    now

    Poly Cloud Services Poly RealConnect

    Wed 9
    Thu 10
    Fri 11
    Sat 12
    Sun 13
    Mon 14
    Tue 15
    now
    NALA
    Wed 9
    Thu 10
    Fri 11
    Sat 12
    Sun 13
    Mon 14
    Tue 15
    now
    EMEA
    Wed 9
    Thu 10
    Fri 11
    Sat 12
    Sun 13
    Mon 14
    Tue 15
    now
    APAC
    Wed 9
    Thu 10
    Fri 11
    Sat 12
    Sun 13
    Mon 14
    Tue 15
    now
    Licensing
    Wed 9
    Thu 10
    Fri 11
    Sat 12
    Sun 13
    Mon 14
    Tue 15
    now
    Calling
    Wed 9
    Thu 10
    Fri 11
    Sat 12
    Sun 13
    Mon 14
    Tue 15
    now
    Scheduling
    Wed 9
    Thu 10
    Fri 11
    Sat 12
    Sun 13
    Mon 14
    Tue 15
    now
    RealConnect Tenant Report
    Wed 9
    Thu 10
    Fri 11
    Sat 12
    Sun 13
    Mon 14
    Tue 15
    now

    Poly Cloud Services One Touch Dial Service

    Wed 9
    Thu 10
    Fri 11
    Sat 12
    Sun 13
    Mon 14
    Tue 15
    now
    OTD - Failure to retrieve endpoints
    Started 24 Jun 2025 12:30:19 (22 days ago), still ongoing
    Major Incident
    Monitoring
    One Touch Dial Service

    We are investigating an OTD portal issue where some accounts are receiving the error "Failed to retrieve endpoints"

    Poly Cloud Services Poly Cloud

    Wed 9
    Thu 10
    Fri 11
    Sat 12
    Sun 13
    Mon 14
    Tue 15
    now
    Poly Device Management Service for Enterprise (PDMS-E)
    Wed 9
    Thu 10
    Fri 11
    Sat 12
    Sun 13
    Mon 14
    Tue 15
    now
    Poly Cloud Services Administration Portal
    Wed 9
    Thu 10
    Fri 11
    Sat 12
    Sun 13
    Mon 14
    Tue 15
    now

    Poly Cloud Services Poly Lens

    Wed 9
    Thu 10
    Fri 11
    Sat 12
    Sun 13
    Mon 14
    Tue 15
    now
    Poly Lens Portal: Device details, Edit function produces, "Cannot access device or it doesn't exist"
    Started 17 Jun 2025 17:00:13 (28 days ago), still ongoing
    Minor Incident
    Monitoring
    Poly Lens

    We are currently investigating this issue.

    Poly Cloud Services Poly Zero Touch

    Wed 9
    Thu 10
    Fri 11
    Sat 12
    Sun 13
    Mon 14
    Tue 15
    now

    Poly Cloud Services Alternatives