Poly Cloud Services status is Under Maintenance

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Poly Cloud Services One Touch Dial Service

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Poly Cloud Services Poly Lens

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Active Incidents

Poly Lens Portal: Device details, Edit function produces, "Cannot access device or it doesn't exist"
Started 17 Jun 2025 17:00:13 (5 days ago), still ongoing
Minor Incident
Monitoring
Poly Lens

We are currently investigating this issue.

Recently Resolved Incidents

Lens Portal: Onboarded devices are no longer displayed on the inventory page
Started 16 Jun 2025 20:59:24 (5 days ago), resolved 17 Jun 2025 17:04:38 (5 days ago)
Minor Incident
Resolved
Poly Lens

The issue has been identified and a fix is being implemented.

Poly Cloud Services Outage Survival Guide

A step-by-step guide to help you survive a Poly Cloud Services outage
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    Poly Cloud Services Components

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    Poly Cloud Services Poly RealConnect

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    NALA
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    Licensing
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    Calling
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    RealConnect Tenant Report
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    Poly Cloud Services One Touch Dial Service

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    Poly Cloud Services Poly Cloud

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    Poly Device Management Service for Enterprise (PDMS-E)
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    Poly Cloud Services Administration Portal
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    Poly Cloud Services Poly Lens

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    Lens Portal: Onboarded devices are no longer displayed on the inventory page
    Started 16 Jun 2025 20:59:24 (5 days ago), resolved 17 Jun 2025 17:04:38 (5 days ago)
    Minor Incident
    Resolved
    Poly Lens

    The issue has been identified and a fix is being implemented.

    Poly Lens Portal: Device details, Edit function produces, "Cannot access device or it doesn't exist"
    Started 17 Jun 2025 17:00:13 (5 days ago), still ongoing
    Minor Incident
    Monitoring
    Poly Lens

    We are currently investigating this issue.

    Poly Cloud Services Poly Zero Touch

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    Poly Cloud Services Alternatives