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See all 148 Telna components

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Recently Resolved Incidents

Service Degradation with AWS Impacting IMSI 7

Started 20 Oct 2025 16:15:28 (6 days ago), resolved 20 Oct 2025 21:14:20 (5 days ago)

Minor Incident

Resolved

Data Services EU

Hello,

This is to update you regarding the following incident:

Incident Status: Investigating

Description: Amazon Web Services (AWS) is currently experiencing a global network service degradation, resulting in connectivity issues impacting IMSI 7.

Service Impact: Devices may experience difficulties establishing new data sessions. Existing sessions remain unaffected.

AWS is actively working to resolve the issue as soon as possible. Our team is closely monitoring the situation and working on rerouting traffic. We will continue to provide updates as they become available.

Affected Countries/Region: Europe

Regards, Telna Support

See all updates

Telna Outage Survival Guide

A step-by-step guide to help you survive a Telna outage

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Telna Components

Telna

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Telna Connect Platform

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Connect for Wholesale

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Whitelist Management

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Connect Frontend

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Connect API

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Webhook

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Connect Flex

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Telna RADIUS Proxy

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Telna IMSI 2

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Data Services EU

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Data Services NA

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Data Services APAC

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Voice/SMS Services

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Telna IMSI 3

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Data Services EU

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Data Services NA

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Data Services APAC

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Voice/SMS Services

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Telna IMSI 4

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Data Services EU

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Data Services NA

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Voice/SMS Services

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Telna IMSI 7

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Data Services EU

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Service Degradation with AWS Impacting IMSI 7

Started 20 Oct 2025 16:15:28 (6 days ago), resolved 20 Oct 2025 21:14:20 (5 days ago)

Minor Incident

Resolved

Data Services EU

Hello,

This is to update you regarding the following incident:

Incident Status: Investigating

Description: Amazon Web Services (AWS) is currently experiencing a global network service degradation, resulting in connectivity issues impacting IMSI 7.

Service Impact: Devices may experience difficulties establishing new data sessions. Existing sessions remain unaffected.

Affected Countries/Region: Europe

Regards, Telna Support

See all updates

Data Services NA

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Voice/SMS Services

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Telna IMSI 8

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Data Services EU

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Telna IMSI 9

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Data Services EU

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Data Services NA

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Data Services APAC

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Telna IMSI 10

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Data Services EU

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Data Services NA

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Data Services APAC

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Telna IMSI 12

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Data Services EU

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Data Services NA

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Data Services APAC

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Telna IMSI 13

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Data Services EU

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Data Services NA

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Data Services APAC

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Voice/SMS Services

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Telna IMSI 14

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Data Services EU

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Data Services NA

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Data Services APAC

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Voice/SMS Services

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Telna IMSI 17

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Data Services EU

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Data Services NA

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Data Services APAC

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Telna IMSI 18

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Data Services EU

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Data Services NA

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Data Services APAC

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Voice/SMS Services

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Telna IMSI 19

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Data Services EU

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Data Services NA

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Data Services APAC

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Telna IMSI 20

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Data Services EU

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Data Services NA

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Data Services APAC

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Voice/SMS Services

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Telna IMSI 21

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Data Services EU

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Data Services NA

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Telna IMSI 22

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Data Services EU

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Data Services NA

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Telna IMSI 23

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Data Services EU

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Data Services NA

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Data Services APAC

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Voice/SMS Services

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Telna IMSI 25

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Data Services EU

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Data Services NA

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Data Services APAC

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Telna IMSI 26

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Data Services EU

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Data Services NA

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Data Services APAC

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Telna IMSI 27

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Data Services EU

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Data Services NA

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Data Services NA

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Data Services EU

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Data Services NA

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Telna IMSI 30

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Data Services EU

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Data Services NA

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Telna IMSI 31

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Data Services EU

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Data Services NA

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Data Services APAC

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Telna IMSI 32

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Data Services EU

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Data Services NA

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Data Services APAC

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Telna Third Party Components

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Stripe API

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Slack Messaging

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Slack Notifications

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Freshdesk INCOMING EMAILS

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Freshdesk FRESHFONE

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Freshdesk LIVECHAT

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Freshdesk OUTGOING EMAILS

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Freshdesk WEB APP

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Freshdesk AGENT COLLISION

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Freshdesk REPORTS SERVICE

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Freshdesk SOCIAL

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Freshdesk EMAIL NOTIFICATIONS

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Freshdesk SEARCH

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Telna Status

Real-time updates of Telna issues and outages

Telna status is Operational

Data Services EU

Active Incidents

Recently Resolved Incidents

Telna Outage Survival Guide

Telna Components

Telna

Telna Connect Platform

Connect for Wholesale

Whitelist Management

Connect Frontend

Connect API

Webhook

Connect Flex

Telna RADIUS Proxy

Telna IMSI 2

Data Services EU

Data Services NA

Data Services APAC

Voice/SMS Services

Telna IMSI 3

Data Services EU

Data Services NA

Data Services APAC

Voice/SMS Services

Telna IMSI 4

Data Services EU

Data Services NA

Data Services APAC

Voice/SMS Services

Telna IMSI 7

Data Services EU

Data Services NA

Data Services APAC

Voice/SMS Services

Telna IMSI 8

Data Services EU

Data Services NA

Data Services APAC

Voice/SMS Services

Telna IMSI 9

Data Services EU

Data Services NA

Data Services APAC

Voice/SMS Services

Telna IMSI 10

Data Services EU

Data Services NA

Data Services APAC

Voice/SMS Services

Telna IMSI 12

Data Services EU

Data Services NA

Data Services APAC

Voice/SMS Services

Telna IMSI 13

Data Services EU

Data Services NA

Data Services APAC

Voice/SMS Services

Telna IMSI 14

Data Services EU

Data Services NA

Data Services APAC

Voice/SMS Services

Telna IMSI 17

Data Services EU

Data Services NA

Data Services APAC

Voice/SMS Services

Telna IMSI 18

Data Services EU

Data Services NA

Data Services APAC

Voice/SMS Services

Telna IMSI 19

Data Services EU

Data Services NA