Volusion Status

Investigating: We are working with our cloud hosting partner to investigate the issue further. We will provide updates regarding the main investigation here as more information becomes available. Thank you for your continued patience.

Investigating: We are still investigating but are implemented a temporary fix. We will provide updates regarding the main investigation here as more information becomes available. Thank you for your continued patience.

Investigating: We have confirmed that merchants are currently experiencing intermittent connectivity issues with the FTP access process. Our engineering team is actively investigating the issue. We will provide updates here as more information becomes available. Thank you for your patience.

Resolved: This incident has been resolved.

Monitoring: We have implemented a fix for system generated emails and we are continuing to monitor.

Investigating: We are receiving reports that merchants have stopped receiving order notifications. We've identified a potential issue and implemented a change to restore functionality to system generated emails. At this time there is still an intermittent issue. We will post updates here as they become available.