Volusion Status

Identified: We have evidence that the issue is related to the global Microsoft Azure outage. We will continue to post updates as they become available.

Investigating: We have received reports that there is currently an outage with one of our third party email service providers. This may cause issues when logging into emails. We will continue to monitor this issue and provide updates as soon as we know more.

Resolved: We have a fix in place and can confirm that this incident is resolved.

Identified: We have identified the cause of the order display issue and we are working on applying a fix.

Investigating: We are currently investigating an intermittent issue affecting the Premium Checkout process. Some orders are failing to display in the admin dashboard however checkout and order submission is not affected. The immediate workaround for merchants to view affected orders has been to bulk update the order with an existing payment method. Our team is actively working to diagnose and resolve the root cause of the payment method failure.