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Active Incidents

No active incidents

Recently Resolved Incidents

Admin Account Creation Errors
Started 13 Jul 2026 19:23:27 (3 hours ago), resolved 13 Jul 2026 20:39:48 (1 hour ago)
Minor Incident
Resolved
Merchant Dashboard

We are currently experiencing an issue where merchants are receiving errors when attempting to create new admin accounts.

This is due to a service disruption with Mailgun, our third-party email verification partner. Our team is actively monitoring the situation, and we will provide updates here as soon as a resolution is reached.

In the meantime, you can track the live status of the email verification service directly via the Mailgun Status Page here: https://status.mailgun.com/

Volusion Outage Survival Guide

A step-by-step guide to help you survive a Volusion outage
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    Admin Account Creation Errors
    Started 13 Jul 2026 19:23:27 (3 hours ago), resolved 13 Jul 2026 20:39:48 (1 hour ago)
    Minor Incident
    Resolved
    Merchant Dashboard

    We are currently experiencing an issue where merchants are receiving errors when attempting to create new admin accounts.

    This is due to a service disruption with Mailgun, our third-party email verification partner. Our team is actively monitoring the situation, and we will provide updates here as soon as a resolution is reached.

    In the meantime, you can track the live status of the email verification service directly via the Mailgun Status Page here: https://status.mailgun.com/

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