Marketplacer status is Partially Degraded Service

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Marketplacer Twilio Authy 2FA

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Marketplacer Outage Survival Guide

A step-by-step guide to help you survive a Marketplacer outage
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    Marketplacer Components

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    Marketplacer Consumer Websites

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    Consumer Websites - AU
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    Consumer Websites - US
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    Consumer Websites - EU
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    Fresh - AU
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    Marketplacer Job Processing

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    Job Processing - AU
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    Job Processing - US
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    Job Processing - EU
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    Marketplacer Marketplace Admin

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    Marketplace Admin - AU
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    Marketplace Admin - US
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    Marketplace Admin - EU
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    Marketplacer Integration Platform

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    Marketplacer imgix Rendering Infrastructure

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    Marketplacer imgix Content Delivery Network

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    Marketplacer Twilio Authy 2FA

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    Marketplacer Cloudflare API

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    Marketplacer Cloudflare CDN/Cache

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    Marketplacer Twilio SMS, APAC

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    Marketplacer Twilio SMS, Europe

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    Marketplacer Alternatives

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    Mercari Shipping

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    UPS SurePost Tracking Not Updating Due to Incorrect Dropoff at USPS
    Started 10 Dec 2024 01:03:26 (1 month ago), still ongoing
    Critical Incident
    Investigating
    Shipping

    Sometimes your tracking information may appear to have not updated after purchasing an item if your order was shipped via UPS SurePost.

    In this situation, the most likely scenario is the order was accidentally dropped off with USPS directly instead of UPS. To confirm this is the case, you can find your USPS tracking number by following the steps below.

    Go to https://www.ups.com/track, enter your tracking number provided in the Mercari app and click “Track” Towards the bottom, click “View all Shipping Details” On the following page, click on “Shipment Details” Under “Postal Service Tracking ID” you will see your USPS tracking number This tracking number can be used to track your order via USPS here: https://tools.usps.com/go/TrackConfirmAction_input

    Shipping Service Disruption: Severe weather and emergency events across the US may cause delivery delays
    Started 8 Jan 2025 21:43:21 (9 days ago), still ongoing
    Incident without Impact
    Monitoring
    Shipping

    Delays and disruptions can be expected for inbound and outbound shipments across portions of impacted area due to Wildfires and Winter storms . We appreciate your patience when receiving, shipping, or rating your orders.

    Please see latest status below: USPS: https://about.usps.com/newsroom/service-alerts/residential/welcome.htm FedEx: https://www.fedex.com/en-us/service-alerts.html UPS: https://www.ups.com/us/en/service-alerts.page

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    Swell Hosted Checkout

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    Experiencing degraded service
    Started 7 Jan 2025 14:02:33 (11 days ago), still ongoing
    Minor Incident
    Investigating
    Hosted Checkout

    The Swell platform is currently experiencing degraded performance. Our team is investigating the issue.

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