SHOPLINE status is Partially Degraded Service

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SHOPLINE Payments

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[HK] SHOPLINE Payments - Alipay
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[HK] SHOPLINE Payments - WeChat Pay
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SHOPLINE Third Party Logistics

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[TW] T-cat 黑貓宅急便
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SHOPLINE Third Party Payments

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[HK] PayMe for Business‎
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Last updated 1 minute ago from official status page. Learn more
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Active Incidents

[TW][黑貓宅配] 目前執行出貨速度緩慢
Started 4 Nov 2024 02:49:14 (22 hours ago), still ongoing
Minor Incident
Identified
[TW] T-cat 黑貓宅急便

目前執行出貨回應速度緩慢,技術團隊正在請第三方物流協助排除問題。

[TW/HK][金流] 部分付款方式在使用 IOS 裝置與最新版本的 Messenger 時有機率無法完成結帳
Started 25 Sep 2024 10:28:41 (1 month ago), still ongoing
Minor Incident
Identified
[HK] PayMe for Business‎
[HK] SHOPLINE Payments - Alipay
[HK] SHOPLINE Payments - WeChat Pay
[TW] LINE Pay

偵測到部分顧客若在最新版本 476.1.0 的 Messenger App 中開啟商店,有機率無法正常完成結帳流程,現階段若有遇到顧客反應結帳流程異常,請您先引導顧客使用「手機瀏覽器」開啟商店,再次進行結帳即可排除。目前已經與第三方廠商確認中,若有任何更新,會再通知您,謝謝您!

已知有機會受影響的支付方式 HK: SHOPLINE Payments - WeChat Pay、SHOPLINE Payments - Alipay、PayMe for Business‎ TW: LINE Pay

Recently Resolved Incidents

No recent incidents

SHOPLINE Outage Survival Guide

A step-by-step guide to help you survive a SHOPLINE outage
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    SHOPLINE Components

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    SHOPLINE EC Storefront

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    SHOPLINE Admin Panel

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    SHOPLINE POS

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    SHOPLINE Social Commerce

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    SHOPLINE Live
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    Message Center
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    now
    Social Post Selling
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    Manual Order
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    SHOPLINE OpenAPI

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    SHOPLINE Shoplytics

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    SHOPLINE Logistics

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    now
    [SG] SHOPLINE Logistics
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    now
    [MY] SHOPLINE Logistics
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    [TW] SHOPLINE Logistics
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    [HK] SHOPLINE Logistics
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    now
    [CN] SHOPLINE Logistics
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    [TH] SHOPLINE Logistics
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    now
    [VN] SHOPLINE Logistics
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    now

    SHOPLINE Payments

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    now
    [TW] SHOPLINE Payments - Credit Card
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    now
    [TW] SHOPLINE Payments - Bank Transfer 虛擬 ATM 轉帳
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    [TW] SHOPLINE Payments - Apple Pay
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    [TW] SHOPLINE Payments - 街口支付
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    [TW] SHOPLINE Payments - 中租 zingala 銀角零卡分期
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    [HK] SHOPLINE Payments - Credit Card
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    now
    [HK] SHOPLINE Payments - FPS
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    [HK] SHOPLINE Payments - Alipay
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    now
    [TW/HK][金流] 部分付款方式在使用 IOS 裝置與最新版本的 Messenger 時有機率無法完成結帳
    Started 25 Sep 2024 10:28:41 (1 month ago), still ongoing
    Minor Incident
    Identified
    [HK] PayMe for Business‎
    [HK] SHOPLINE Payments - Alipay
    [HK] SHOPLINE Payments - WeChat Pay
    [TW] LINE Pay

    偵測到部分顧客若在最新版本 476.1.0 的 Messenger App 中開啟商店,有機率無法正常完成結帳流程,現階段若有遇到顧客反應結帳流程異常,請您先引導顧客使用「手機瀏覽器」開啟商店,再次進行結帳即可排除。目前已經與第三方廠商確認中,若有任何更新,會再通知您,謝謝您!

    已知有機會受影響的支付方式 HK: SHOPLINE Payments - WeChat Pay、SHOPLINE Payments - Alipay、PayMe for Business‎ TW: LINE Pay

    [HK] SHOPLINE Payments - Google Pay
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    now
    [HK] SHOPLINE Payments - ApplePay
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    now
    [HK] SHOPLINE Payments - WeChat Pay
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    now
    [TW/HK][金流] 部分付款方式在使用 IOS 裝置與最新版本的 Messenger 時有機率無法完成結帳
    Started 25 Sep 2024 10:28:41 (1 month ago), still ongoing
    Minor Incident
    Identified
    [HK] PayMe for Business‎
    [HK] SHOPLINE Payments - Alipay
    [HK] SHOPLINE Payments - WeChat Pay
    [TW] LINE Pay

    偵測到部分顧客若在最新版本 476.1.0 的 Messenger App 中開啟商店,有機率無法正常完成結帳流程,現階段若有遇到顧客反應結帳流程異常,請您先引導顧客使用「手機瀏覽器」開啟商店,再次進行結帳即可排除。目前已經與第三方廠商確認中,若有任何更新,會再通知您,謝謝您!

    已知有機會受影響的支付方式 HK: SHOPLINE Payments - WeChat Pay、SHOPLINE Payments - Alipay、PayMe for Business‎ TW: LINE Pay

    [MY] SHOPLINE Payments - FPX
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    [MY] SHOPLINE Payments - Credit Card
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    [SG] SHOPLINE Payments
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    SHOPLINE Third Party Logistics

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    [HK] Alfred 智能櫃
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    [HK] SF Express 順豐物流
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    [TW] 7-11 B2C 大宗寄件
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    [TW] 7-11 C2C 交貨便
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    [TW] 7-11 跨境物流
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    [TW] Family Mart 全家 B2C 大宗寄件
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    [TW] Family Mart 全家 C2C 交貨便
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    [TW] T-cat 黑貓宅急便
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    [TW][黑貓宅配] 目前執行出貨速度緩慢
    Started 4 Nov 2024 02:49:14 (22 hours ago), still ongoing
    Minor Incident
    Identified
    [TW] T-cat 黑貓宅急便

    目前執行出貨回應速度緩慢,技術團隊正在請第三方物流協助排除問題。

    SHOPLINE Third Party Payments

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    now
    Stripe
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    PayPal
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    [HK] Alipay
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    now
    [HK] HSBC FPS
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    now
    [HK] PayMe for Business‎
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    [TW/HK][金流] 部分付款方式在使用 IOS 裝置與最新版本的 Messenger 時有機率無法完成結帳
    Started 25 Sep 2024 10:28:41 (1 month ago), still ongoing
    Minor Incident
    Identified
    [HK] PayMe for Business‎
    [HK] SHOPLINE Payments - Alipay
    [HK] SHOPLINE Payments - WeChat Pay
    [TW] LINE Pay

    偵測到部分顧客若在最新版本 476.1.0 的 Messenger App 中開啟商店,有機率無法正常完成結帳流程,現階段若有遇到顧客反應結帳流程異常,請您先引導顧客使用「手機瀏覽器」開啟商店,再次進行結帳即可排除。目前已經與第三方廠商確認中,若有任何更新,會再通知您,謝謝您!

    已知有機會受影響的支付方式 HK: SHOPLINE Payments - WeChat Pay、SHOPLINE Payments - Alipay、PayMe for Business‎ TW: LINE Pay

    [HK] AsiaPay
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    [HK] 八達通 Octopus
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    [MY] Stripe - FPX
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    now
    [MY] Razer Pay-FPX
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    now
    [MY] Razer Pay-Credit Card
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    now
    [SG] Paynow
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    [TW] Taishin Bank 台新銀行
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    [TW] SinoPac 永豐銀行
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    [TW] ECPay 綠界科技
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    [TW] O'Pay 歐付寶
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    [TW] LINE Pay
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    [TW/HK][金流] 部分付款方式在使用 IOS 裝置與最新版本的 Messenger 時有機率無法完成結帳
    Started 25 Sep 2024 10:28:41 (1 month ago), still ongoing
    Minor Incident
    Identified
    [HK] PayMe for Business‎
    [HK] SHOPLINE Payments - Alipay
    [HK] SHOPLINE Payments - WeChat Pay
    [TW] LINE Pay

    偵測到部分顧客若在最新版本 476.1.0 的 Messenger App 中開啟商店,有機率無法正常完成結帳流程,現階段若有遇到顧客反應結帳流程異常,請您先引導顧客使用「手機瀏覽器」開啟商店,再次進行結帳即可排除。目前已經與第三方廠商確認中,若有任何更新,會再通知您,謝謝您!

    已知有機會受影響的支付方式 HK: SHOPLINE Payments - WeChat Pay、SHOPLINE Payments - Alipay、PayMe for Business‎ TW: LINE Pay

    [TH] Omise
    Tue 29
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    [PH] Dragonpay
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    SHOPLINE Third Party Integration

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    Facebook
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    Instagram
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    WhatsApp Business
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    TikTok
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    LINE
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    Third Party Apps
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    Google
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    SHOPLINE Third Party Domain Hosting Services

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    SHOPLINE Payment Network

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    Mastercard
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    VISA
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    JCB
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    American Express
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    SHOPLINE Alternatives

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    Dutchie Hub
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    In Store Payment Processing Maintenance
    Started 28 Sep 2024 12:40:31 (1 month ago), still ongoing
    Minor Incident
    Monitoring
    Dutchie Hub

    In store payment processing is currently offline due to a platform update. We’ll provide updates as they are available.

    See all
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