SHOPLINE Status
Real-time updates of SHOPLINE issues and outages
SHOPLINE status is Partially Degraded Service
SHOPLINE Payments
[HK] SHOPLINE Payments - Alipay
[HK] SHOPLINE Payments - WeChat Pay
SHOPLINE Third Party Logistics
[TW] T-cat 黑貓宅急便
SHOPLINE Third Party Payments
[HK] PayMe for Business
Active Incidents
目前執行出貨回應速度緩慢,技術團隊正在請第三方物流協助排除問題。
偵測到部分顧客若在最新版本 476.1.0 的 Messenger App 中開啟商店,有機率無法正常完成結帳流程,現階段若有遇到顧客反應結帳流程異常,請您先引導顧客使用「手機瀏覽器」開啟商店,再次進行結帳即可排除。目前已經與第三方廠商確認中,若有任何更新,會再通知您,謝謝您!
已知有機會受影響的支付方式 HK: SHOPLINE Payments - WeChat Pay、SHOPLINE Payments - Alipay、PayMe for Business TW: LINE Pay
Recently Resolved Incidents
No recent incidents
SHOPLINE Outage Survival Guide
SHOPLINE Components
SHOPLINE EC Storefront
SHOPLINE Admin Panel
SHOPLINE POS
SHOPLINE Social Commerce
SHOPLINE Live
Message Center
Social Post Selling
Manual Order
SHOPLINE OpenAPI
SHOPLINE Shoplytics
SHOPLINE Logistics
[SG] SHOPLINE Logistics
[MY] SHOPLINE Logistics
[TW] SHOPLINE Logistics
[HK] SHOPLINE Logistics
[CN] SHOPLINE Logistics
[TH] SHOPLINE Logistics
[VN] SHOPLINE Logistics
SHOPLINE Payments
[TW] SHOPLINE Payments - Credit Card
[TW] SHOPLINE Payments - Bank Transfer 虛擬 ATM 轉帳
[TW] SHOPLINE Payments - Apple Pay
[TW] SHOPLINE Payments - 街口支付
[TW] SHOPLINE Payments - 中租 zingala 銀角零卡分期
[HK] SHOPLINE Payments - Credit Card
[HK] SHOPLINE Payments - FPS
[HK] SHOPLINE Payments - Alipay
偵測到部分顧客若在最新版本 476.1.0 的 Messenger App 中開啟商店,有機率無法正常完成結帳流程,現階段若有遇到顧客反應結帳流程異常,請您先引導顧客使用「手機瀏覽器」開啟商店,再次進行結帳即可排除。目前已經與第三方廠商確認中,若有任何更新,會再通知您,謝謝您!
已知有機會受影響的支付方式 HK: SHOPLINE Payments - WeChat Pay、SHOPLINE Payments - Alipay、PayMe for Business TW: LINE Pay
[HK] SHOPLINE Payments - Google Pay
[HK] SHOPLINE Payments - ApplePay
[HK] SHOPLINE Payments - WeChat Pay
偵測到部分顧客若在最新版本 476.1.0 的 Messenger App 中開啟商店,有機率無法正常完成結帳流程,現階段若有遇到顧客反應結帳流程異常,請您先引導顧客使用「手機瀏覽器」開啟商店,再次進行結帳即可排除。目前已經與第三方廠商確認中,若有任何更新,會再通知您,謝謝您!
已知有機會受影響的支付方式 HK: SHOPLINE Payments - WeChat Pay、SHOPLINE Payments - Alipay、PayMe for Business TW: LINE Pay
[MY] SHOPLINE Payments - FPX
[MY] SHOPLINE Payments - Credit Card
[SG] SHOPLINE Payments
SHOPLINE Third Party Logistics
[HK] Alfred 智能櫃
[HK] SF Express 順豐物流
[TW] 7-11 B2C 大宗寄件
[TW] 7-11 C2C 交貨便
[TW] 7-11 跨境物流
[TW] Family Mart 全家 B2C 大宗寄件
[TW] Family Mart 全家 C2C 交貨便
[TW] T-cat 黑貓宅急便
目前執行出貨回應速度緩慢,技術團隊正在請第三方物流協助排除問題。
SHOPLINE Third Party Payments
Stripe
PayPal
[HK] Alipay
[HK] HSBC FPS
[HK] PayMe for Business
偵測到部分顧客若在最新版本 476.1.0 的 Messenger App 中開啟商店,有機率無法正常完成結帳流程,現階段若有遇到顧客反應結帳流程異常,請您先引導顧客使用「手機瀏覽器」開啟商店,再次進行結帳即可排除。目前已經與第三方廠商確認中,若有任何更新,會再通知您,謝謝您!
已知有機會受影響的支付方式 HK: SHOPLINE Payments - WeChat Pay、SHOPLINE Payments - Alipay、PayMe for Business TW: LINE Pay
[HK] AsiaPay
[HK] 八達通 Octopus
[MY] Stripe - FPX
[MY] Razer Pay-FPX
[MY] Razer Pay-Credit Card
[SG] Paynow
[TW] Taishin Bank 台新銀行
[TW] SinoPac 永豐銀行
[TW] ECPay 綠界科技
[TW] O'Pay 歐付寶
[TW] LINE Pay
偵測到部分顧客若在最新版本 476.1.0 的 Messenger App 中開啟商店,有機率無法正常完成結帳流程,現階段若有遇到顧客反應結帳流程異常,請您先引導顧客使用「手機瀏覽器」開啟商店,再次進行結帳即可排除。目前已經與第三方廠商確認中,若有任何更新,會再通知您,謝謝您!
已知有機會受影響的支付方式 HK: SHOPLINE Payments - WeChat Pay、SHOPLINE Payments - Alipay、PayMe for Business TW: LINE Pay
[TH] Omise
[PH] Dragonpay
SHOPLINE Third Party Integration
WhatsApp Business
TikTok
LINE
Third Party Apps
SHOPLINE Third Party Domain Hosting Services
SHOPLINE Payment Network
Mastercard
VISA
JCB
American Express
SHOPLINE Alternatives
Dutchie Hub
In store payment processing is currently offline due to a platform update. We’ll provide updates as they are available.