Zettle Status

Zettle Status

Real-time updates of Zettle issues and outages

ServicePlatformPaymentsRetailfor Sales Representativesfor Retail Managers
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Zettle status is Partial Outage

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Active Incidents

(Android) Issues with accepting Venmo & PayPal QRC payments - US, GB, DE
Started 14 Nov 2025 15:04:40 (3 days ago), still ongoing
Critical Incident
Investigating
UK
Germany

Our Android users are currently experiencing issues with accepting PayPal QRC & Venmo QRC payments running on app version 8.18.0

We're aware of the issue and are working on finding a resolution. Thank you for your patience.

Recently Resolved Incidents

Issues with receipt generation - SE
Started 10 Nov 2025 10:35:58 (7 days ago), resolved 10 Nov 2025 14:36:08 (7 days ago)
Critical Incident
Resolved
Sweden

We are currently experiencing issues affecting the generation or display of receipts.

Some users may notice delays or missing data when viewing receipts in the app and back office.

Payment processing remains fully operational. Our teams are working to restore full functionality. Please keep your cash registers open while we resolve the issue.

We will continue to provide updates as we make progress toward resolution.

See all updates

Zettle Outage Survival Guide

A step-by-step guide to help you survive a Zettle outage
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    Zettle Components

    Zettle Status

    Zettle

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    Zettle UK

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    (Android) Issues with accepting Venmo & PayPal QRC payments - US, GB, DE
    Started 14 Nov 2025 15:04:40 (3 days ago), still ongoing
    Critical Incident
    Investigating
    UK
    Germany

    Our Android users are currently experiencing issues with accepting PayPal QRC & Venmo QRC payments running on app version 8.18.0

    We're aware of the issue and are working on finding a resolution. Thank you for your patience.

    Zettle Sweden

    Mon 10
    Tue 11
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    Issues with receipt generation - SE
    Started 10 Nov 2025 10:35:58 (7 days ago), resolved 10 Nov 2025 14:36:08 (7 days ago)
    Critical Incident
    Resolved
    Sweden

    We are currently experiencing issues affecting the generation or display of receipts.

    Some users may notice delays or missing data when viewing receipts in the app and back office.

    Payment processing remains fully operational. Our teams are working to restore full functionality. Please keep your cash registers open while we resolve the issue.

    We will continue to provide updates as we make progress toward resolution.

    See all updates

    Zettle Norway

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    Zettle Denmark

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    Zettle Finland

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    Zettle Netherlands

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    Zettle Germany

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    (Android) Issues with accepting Venmo & PayPal QRC payments - US, GB, DE
    Started 14 Nov 2025 15:04:40 (3 days ago), still ongoing
    Critical Incident
    Investigating
    UK
    Germany

    Our Android users are currently experiencing issues with accepting PayPal QRC & Venmo QRC payments running on app version 8.18.0

    We're aware of the issue and are working on finding a resolution. Thank you for your patience.

    Zettle France

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    Zettle Spain

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