AfterShip Tracking status is Operational

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Tracking
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Returns
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Shipping
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AfterShip Tracking Couriers Tracking System

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AfterShip Tracking Third party services

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Last updated 1 minute ago from official status page. Learn more
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Active Incidents

[jne] is currently unavailable [Starting time: 2025-03-12 @ 17:38:00 UTC]
Started 13 Mar 2025 03:19:59 (20 days ago), still ongoing
Critical Incident
Investigating
Couriers Tracking System

We have been facing issues while getting the tracking updates for the carrier "jne" since 2025-03-12 @ 17:38:00 UTC.

We are working on it and keep you updated on the progress.

[Royal Mail] is partially unavailable
Started 8 Aug 2024 12:45:48 (8 months ago), still ongoing
Major Incident
Investigating
Couriers Tracking System

We have been facing issues while getting the tracking updates for the carrier Royal Mail, affecting only a few tracking numbers.

Our team is in touch with the carrier to fix it on priority. We will keep you informed of any progress.

Recently Resolved Incidents

Shopify Outage Impacting Services
Started 2 Apr 2025 03:24:45 (4 hours ago), resolved 2 Apr 2025 03:40:24 (4 hours ago)
Critical Incident
Resolved
Tracking
Returns
Shipping
Third party services

We are currently experiencing a disruption in our services due to an ongoing outage with Shopify. This has impacted our ability to operate our business services effectively. Our team is actively monitoring the situation and is working closely with Shopify to resolve the issue as quickly as possible.

AfterShip Tracking - Impact scope is limited to Ship Date import for Commerce API, (non-Shopify) E-commerce platform users
Started 24 Mar 2025 11:37:04 (9 days ago), resolved 26 Mar 2025 13:27:45 (7 days ago)
Minor Incident
Resolved
Tracking
Couriers Tracking System

The issue has been identified and the fix is being implemented

AfterShip Tracking Outage Survival Guide

A step-by-step guide to help you survive a AfterShip Tracking outage
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    AfterShip Tracking Components

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    AfterShip Tracking Public API

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    Tracking
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    AfterShip Tracking Public Web Portal

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    Returns
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    Shipping
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    Protection
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    Parser
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    Commerce
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    Members
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    Address
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    Warranty
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    Personalization
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    AfterShip Tracking Admin Portal

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    Tracking
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    Shopify Outage Impacting Services
    Started 2 Apr 2025 03:24:45 (4 hours ago), resolved 2 Apr 2025 03:40:24 (4 hours ago)
    Critical Incident
    Resolved
    Tracking
    Returns
    Shipping
    Third party services

    We are currently experiencing a disruption in our services due to an ongoing outage with Shopify. This has impacted our ability to operate our business services effectively. Our team is actively monitoring the situation and is working closely with Shopify to resolve the issue as quickly as possible.

    AfterShip Tracking - Impact scope is limited to Ship Date import for Commerce API, (non-Shopify) E-commerce platform users
    Started 24 Mar 2025 11:37:04 (9 days ago), resolved 26 Mar 2025 13:27:45 (7 days ago)
    Minor Incident
    Resolved
    Tracking
    Couriers Tracking System

    The issue has been identified and the fix is being implemented

    Returns
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    Sun 30
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    Tue 1
    now
    Shopify Outage Impacting Services
    Started 2 Apr 2025 03:24:45 (4 hours ago), resolved 2 Apr 2025 03:40:24 (4 hours ago)
    Critical Incident
    Resolved
    Tracking
    Returns
    Shipping
    Third party services

    We are currently experiencing a disruption in our services due to an ongoing outage with Shopify. This has impacted our ability to operate our business services effectively. Our team is actively monitoring the situation and is working closely with Shopify to resolve the issue as quickly as possible.

    Personalization
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    now
    Feed
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    EDD
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    Shipping
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    Tue 1
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    Shopify Outage Impacting Services
    Started 2 Apr 2025 03:24:45 (4 hours ago), resolved 2 Apr 2025 03:40:24 (4 hours ago)
    Critical Incident
    Resolved
    Tracking
    Returns
    Shipping
    Third party services

    We are currently experiencing a disruption in our services due to an ongoing outage with Shopify. This has impacted our ability to operate our business services effectively. Our team is actively monitoring the situation and is working closely with Shopify to resolve the issue as quickly as possible.

    Protection
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    Green
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    Email
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    SMS
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    Popups & Forms
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    Reviews
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    Page Builder
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    Affiliate
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    AfterShip Tracking Couriers Tracking System

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    [Royal Mail] is partially unavailable
    Started 8 Aug 2024 12:45:48 (8 months ago), still ongoing
    Major Incident
    Investigating
    Couriers Tracking System

    We have been facing issues while getting the tracking updates for the carrier Royal Mail, affecting only a few tracking numbers.

    Our team is in touch with the carrier to fix it on priority. We will keep you informed of any progress.

    [jne] is currently unavailable [Starting time: 2025-03-12 @ 17:38:00 UTC]
    Started 13 Mar 2025 03:19:59 (20 days ago), still ongoing
    Critical Incident
    Investigating
    Couriers Tracking System

    We have been facing issues while getting the tracking updates for the carrier "jne" since 2025-03-12 @ 17:38:00 UTC.

    We are working on it and keep you updated on the progress.

    AfterShip Tracking - Impact scope is limited to Ship Date import for Commerce API, (non-Shopify) E-commerce platform users
    Started 24 Mar 2025 11:37:04 (9 days ago), resolved 26 Mar 2025 13:27:45 (7 days ago)
    Minor Incident
    Resolved
    Tracking
    Couriers Tracking System

    The issue has been identified and the fix is being implemented

    AfterShip Tracking Couriers Shipping System

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    AfterShip Tracking Support

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    AfterShip Tracking Third party services

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    Tue 1
    now
    Shopify Outage Impacting Services
    Started 2 Apr 2025 03:24:45 (4 hours ago), resolved 2 Apr 2025 03:40:24 (4 hours ago)
    Critical Incident
    Resolved
    Tracking
    Returns
    Shipping
    Third party services

    We are currently experiencing a disruption in our services due to an ongoing outage with Shopify. This has impacted our ability to operate our business services effectively. Our team is actively monitoring the situation and is working closely with Shopify to resolve the issue as quickly as possible.