AfterShip Tracking status is Operational

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Tracking
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Returns
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Shipping
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AfterShip Tracking Couriers Tracking System

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Last updated 1 minute ago from official status page. Learn more
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Active Incidents

[Royal Mail] is partially unavailable
Started 8 Aug 2024 12:45:48 (3 months ago), still ongoing
Major Incident
Investigating
Couriers Tracking System

We have been facing issues while getting the tracking updates for the carrier Royal Mail, affecting only a few tracking numbers.

Our team is in touch with the carrier to fix it on priority. We will keep you informed of any progress.

Recently Resolved Incidents

[shreetirupati] is currently unavailable
Started 19 Nov 2024 02:45:53 (2 days ago), resolved 20 Nov 2024 06:49:06 (1 day ago)
Incident without Impact
Resolved
Couriers Tracking System

We have been facing issues while getting the tracking updates for the carrier "shreetirupati" since 2024-11-18 22:00:00 HKT.

We are working on it and keep you updated on the progress.

[fastway-au] is currently partially unavailable
Started 19 Nov 2024 09:35:42 (2 days ago), resolved 20 Nov 2024 03:00:58 (1 day ago)
Major Incident
Resolved
Couriers Tracking System

We have been facing issues while getting the tracking updates for the carrier "fastway-au" since 2024-11-19 15:50 HKT.

Our team is working on priority to fix it. We'll update you on the progress.

Database performance issue
Started 19 Nov 2024 11:54:40 (2 days ago), resolved 19 Nov 2024 12:28:49 (2 days ago)
Major Incident
Resolved
Tracking
Returns
Shipping

We are currently experiencing a database performance issue that began at 11:15 AM UTC, affecting all products' API latency high.

Our team is actively investigating and prioritizing a resolution. We will keep you updated on our progress

[usps] is currently partially unavailable
Started 17 Nov 2024 09:24:03 (4 days ago), resolved 18 Nov 2024 02:58:29 (3 days ago)
Major Incident
Resolved
Couriers Tracking System

We have been facing issues while getting the tracking updates for the carrier "usps" since 09:10:00 HKT November 17, 2024

Our team is working on priority to fix it. We'll update you on the progress.

[swiship] is currently partially unavailable
Started 15 Nov 2024 03:29:29 (6 days ago), resolved 17 Nov 2024 09:18:15 (4 days ago)
Minor Incident
Resolved
Couriers Tracking System

We have been facing issues while getting the tracking updates for the carrier "swiship" since 2024-11-13 12:00:00 HKT.

Our team is working on priority to fix it. We'll update you on the progress.

AfterShip Tracking Outage Survival Guide

A step-by-step guide to help you survive a AfterShip Tracking outage
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    AfterShip Tracking Components

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    AfterShip Tracking Public API

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    Tracking
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    Database performance issue
    Started 19 Nov 2024 11:54:40 (2 days ago), resolved 19 Nov 2024 12:28:49 (2 days ago)
    Major Incident
    Resolved
    Tracking
    Returns
    Shipping

    We are currently experiencing a database performance issue that began at 11:15 AM UTC, affecting all products' API latency high.

    Our team is actively investigating and prioritizing a resolution. We will keep you updated on our progress

    AfterShip Tracking Public Web Portal

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    Returns
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    now
    Database performance issue
    Started 19 Nov 2024 11:54:40 (2 days ago), resolved 19 Nov 2024 12:28:49 (2 days ago)
    Major Incident
    Resolved
    Tracking
    Returns
    Shipping

    We are currently experiencing a database performance issue that began at 11:15 AM UTC, affecting all products' API latency high.

    Our team is actively investigating and prioritizing a resolution. We will keep you updated on our progress

    Shipping
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    Database performance issue
    Started 19 Nov 2024 11:54:40 (2 days ago), resolved 19 Nov 2024 12:28:49 (2 days ago)
    Major Incident
    Resolved
    Tracking
    Returns
    Shipping

    We are currently experiencing a database performance issue that began at 11:15 AM UTC, affecting all products' API latency high.

    Our team is actively investigating and prioritizing a resolution. We will keep you updated on our progress

    Protection
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    Parser
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    Commerce
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    Members
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    Address
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    Warranty
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    Personalization
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    AfterShip Tracking Admin Portal

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    Tracking
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    Returns
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    Personalization
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    Feed
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    EDD
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    Shipping
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    Protection
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    Green
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    Email
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    SMS
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    Popups & Forms
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    Reviews
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    Page Builder
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    Affiliate
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    AfterShip Tracking Couriers Tracking System

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    [swiship] is currently partially unavailable
    Started 15 Nov 2024 03:29:29 (6 days ago), resolved 17 Nov 2024 09:18:15 (4 days ago)
    Minor Incident
    Resolved
    Couriers Tracking System

    We have been facing issues while getting the tracking updates for the carrier "swiship" since 2024-11-13 12:00:00 HKT.

    Our team is working on priority to fix it. We'll update you on the progress.

    [usps] is currently partially unavailable
    Started 17 Nov 2024 09:24:03 (4 days ago), resolved 18 Nov 2024 02:58:29 (3 days ago)
    Major Incident
    Resolved
    Couriers Tracking System

    We have been facing issues while getting the tracking updates for the carrier "usps" since 09:10:00 HKT November 17, 2024

    Our team is working on priority to fix it. We'll update you on the progress.

    [shreetirupati] is currently unavailable
    Started 19 Nov 2024 02:45:53 (2 days ago), resolved 20 Nov 2024 06:49:06 (1 day ago)
    Incident without Impact
    Resolved
    Couriers Tracking System

    We have been facing issues while getting the tracking updates for the carrier "shreetirupati" since 2024-11-18 22:00:00 HKT.

    We are working on it and keep you updated on the progress.

    [Royal Mail] is partially unavailable
    Started 8 Aug 2024 12:45:48 (3 months ago), still ongoing
    Major Incident
    Investigating
    Couriers Tracking System

    We have been facing issues while getting the tracking updates for the carrier Royal Mail, affecting only a few tracking numbers.

    Our team is in touch with the carrier to fix it on priority. We will keep you informed of any progress.

    [fastway-au] is currently partially unavailable
    Started 19 Nov 2024 09:35:42 (2 days ago), resolved 20 Nov 2024 03:00:58 (1 day ago)
    Major Incident
    Resolved
    Couriers Tracking System

    We have been facing issues while getting the tracking updates for the carrier "fastway-au" since 2024-11-19 15:50 HKT.

    Our team is working on priority to fix it. We'll update you on the progress.

    AfterShip Tracking Couriers Shipping System

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    AfterShip Tracking Support

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    AfterShip Tracking Third party services

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    AfterShip Tracking Alternatives

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    GLS (Netherlands)
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    GLS Carrier Rate Increase out of Waalwijk, NL
    Started 4 Jul 2024 05:04:44 (5 months ago), still ongoing
    Incident without Impact
    Monitoring
    GLS (Netherlands)
    Waalwijk, NLD

    Dear valued customer,

    Please note that effective August 1, 2024, a carrier General Rate Increase (GRI) of 3% will apply to all parcels shipped via the GLS carrier service out of our WaalWijk facility in the Netherlands. If you have any questions concerning this GRI, please contact your account manager or the Customer Care Team at cscl-shipwire@cevalogistics.com for assistance.

    Thank you for your continued partnership.

    Beta
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    Change to Shipwire Status page on August 1, 2024
    Started 25 Jul 2024 20:14:35 (4 months ago), still ongoing
    Incident without Impact
    Identified
    Beta
    Dashboard
    Merchant Application
    Search
    www.shipwire.com
    More...

    We are writing to inform you of an upcoming change to the Shipwire Statuspage that we use in order to inform customers of outages or upcoming maintenance. On August 1, 2024, we will be migrating from Statuspage.io (https://status.shipwire.com/) to our new Staytus page.

    Once the migration has finished, we will be sending out a welcome message from the new Status page. There will be no downtime or service interruption of the Shipwire platform as a result of this migration. The URL; https://status.shipwire.com/, will remain the same as well. To ensure you continue to receive important alerts, please check your email filters and make sure they do not prevent emails from Status page from reaching your inbox.

    We apologize for any inconvenience this may cause.If you have any questions or concerns, please do not hesitate to contact Shipwire Customer Care at customercare@shipwire.com. Thank you for your understanding and continued support.

    See all
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