BigCommerce status is Operational

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BigCommerce API & Webhooks

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BigCommerce Control Panel

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BigCommerce Storefront

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Last updated 1 minute ago from official status page. Learn more
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Active Incidents

No active incidents

Recently Resolved Incidents

Аn issue with Management API requests to add products to carts
Started 12 Oct 2026 11:14:16 (16 hours ago), resolved 12 Oct 2026 12:13:35 (15 hours ago)
Minor Incident
Resolved
API & Webhooks

BigCommerce engineers are investigating an issue with Management API requests to add products to carts. We'll share updates as more information becomes available.

Slow response times on some requests
Started 12 Oct 2026 01:58:14 (1 day ago), resolved 12 Oct 2026 02:39:49 (1 day ago)
Minor Incident
Resolved
API & Webhooks
Control Panel
Storefront

Commerce engineers are investigating slow response times on some requests around product images.

Storefront Search Issues
Started 8 Oct 2026 17:34:43 (4 days ago), resolved 8 Oct 2026 17:35:19 (4 days ago)
Minor Incident
Resolved
Storefront

BigCommerce Engineers are investigating an issue impacting latency of storefront search requests for a subset of stores.

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    BigCommerce Components

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    BigCommerce API & Webhooks

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    Slow response times on some requests
    Started 12 Oct 2026 01:58:14 (1 day ago), resolved 12 Oct 2026 02:39:49 (1 day ago)
    Minor Incident
    Resolved
    API & Webhooks
    Control Panel
    Storefront

    Commerce engineers are investigating slow response times on some requests around product images.

    Аn issue with Management API requests to add products to carts
    Started 12 Oct 2026 11:14:16 (16 hours ago), resolved 12 Oct 2026 12:13:35 (15 hours ago)
    Minor Incident
    Resolved
    API & Webhooks

    BigCommerce engineers are investigating an issue with Management API requests to add products to carts. We'll share updates as more information becomes available.

    BigCommerce Checkout & Payment Processing

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    BigCommerce Control Panel

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    Slow response times on some requests
    Started 12 Oct 2026 01:58:14 (1 day ago), resolved 12 Oct 2026 02:39:49 (1 day ago)
    Minor Incident
    Resolved
    API & Webhooks
    Control Panel
    Storefront

    Commerce engineers are investigating slow response times on some requests around product images.

    BigCommerce Email

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    BigCommerce Reporting & Analytics

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    BigCommerce Storefront

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    Storefront Search Issues
    Started 8 Oct 2026 17:34:43 (4 days ago), resolved 8 Oct 2026 17:35:19 (4 days ago)
    Minor Incident
    Resolved
    Storefront

    BigCommerce Engineers are investigating an issue impacting latency of storefront search requests for a subset of stores.

    Slow response times on some requests
    Started 12 Oct 2026 01:58:14 (1 day ago), resolved 12 Oct 2026 02:39:49 (1 day ago)
    Minor Incident
    Resolved
    API & Webhooks
    Control Panel
    Storefront

    Commerce engineers are investigating slow response times on some requests around product images.

    BigCommerce Client Services

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    Client Portal
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    Support Center
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    BigCommerce B2B Edition

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    B2B Edition - API
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    B2B Edition - Dashboard
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    B2B Edition - Buyers Portal
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    BigCommerce 3rd Party Services

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    Avalara
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    Braintree
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    Braintree PayPal Processing
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    Stripe
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    Stay ahead of BigCommerce outages
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