BigCommerce status is Operational

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BigCommerce Reporting & Analytics

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BigCommerce Storefront

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B2B Edition - API
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B2B Edition - Buyers Portal
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Last updated 1 minute ago from official status page. Learn more

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Active Incidents

No active incidents

Recently Resolved Incidents

Meta Outage Causing Disruption to Meta CAPI Integrations
Started 12 Jun 2026 14:58:11 (2 days ago), resolved 12 Jun 2026 15:35:30 (2 days ago)
Minor Incident
Resolved
Reporting & Analytics

Commerce Engineering is actively investigating and monitoring a disruption to Meta CAPI (Conversions API) integrations due to a Meta outage. We are working to bring the service back online as soon as possible.

Investigating Login Issues for Subset of Shoppers on B2B Catalyst Storefronts
Started 10 Jun 2026 19:53:15 (4 days ago), resolved 11 Jun 2026 01:59:35 (3 days ago)
Minor Incident
Resolved
B2B Edition - API
B2B Edition - Buyers Portal

Commerce Engineering is investigating an issue where a B2C user, or a B2B user under an unapproved company, is unable to log into a B2B Catalyst storefront.

Storefront availability Issues
Started 7 Jun 2026 22:55:06 (7 days ago), resolved 8 Jun 2026 03:05:39 (6 days ago)
Minor Incident
Resolved
Storefront

BigCommerce engineers are currently investigating an issues with a subset of stores storefront. We will provide an update shortly.

BigCommerce Outage Survival Guide

A step-by-step guide to help you survive a BigCommerce outage
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    BigCommerce Components

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    BigCommerce API & Webhooks

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    BigCommerce Checkout & Payment Processing

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    BigCommerce Control Panel

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    BigCommerce Email

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    BigCommerce Reporting & Analytics

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    Meta Outage Causing Disruption to Meta CAPI Integrations
    Started 12 Jun 2026 14:58:11 (2 days ago), resolved 12 Jun 2026 15:35:30 (2 days ago)
    Minor Incident
    Resolved
    Reporting & Analytics

    Commerce Engineering is actively investigating and monitoring a disruption to Meta CAPI (Conversions API) integrations due to a Meta outage. We are working to bring the service back online as soon as possible.

    BigCommerce Storefront

    Sun 7
    Mon 8
    Tue 9
    Wed 10
    Thu 11
    Fri 12
    Sat 13
    now
    Storefront availability Issues
    Started 7 Jun 2026 22:55:06 (7 days ago), resolved 8 Jun 2026 03:05:39 (6 days ago)
    Minor Incident
    Resolved
    Storefront

    BigCommerce engineers are currently investigating an issues with a subset of stores storefront. We will provide an update shortly.

    BigCommerce Client Services

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    Client Portal
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    Support Center
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    BigCommerce B2B Edition

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    B2B Edition - API
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    Investigating Login Issues for Subset of Shoppers on B2B Catalyst Storefronts
    Started 10 Jun 2026 19:53:15 (4 days ago), resolved 11 Jun 2026 01:59:35 (3 days ago)
    Minor Incident
    Resolved
    B2B Edition - API
    B2B Edition - Buyers Portal

    Commerce Engineering is investigating an issue where a B2C user, or a B2B user under an unapproved company, is unable to log into a B2B Catalyst storefront.

    B2B Edition - Dashboard
    Sun 7
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    B2B Edition - Buyers Portal
    Sun 7
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    Fri 12
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    now
    Investigating Login Issues for Subset of Shoppers on B2B Catalyst Storefronts
    Started 10 Jun 2026 19:53:15 (4 days ago), resolved 11 Jun 2026 01:59:35 (3 days ago)
    Minor Incident
    Resolved
    B2B Edition - API
    B2B Edition - Buyers Portal

    Commerce Engineering is investigating an issue where a B2C user, or a B2B user under an unapproved company, is unable to log into a B2B Catalyst storefront.

    BigCommerce 3rd Party Services

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    Avalara
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    Braintree
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    Braintree PayPal Processing
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    Stripe
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    Stay ahead of BigCommerce outages
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