BigCommerce Status

BigCommerce Status

Real-time updates of BigCommerce issues and outages

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BigCommerce status is Operational

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BigCommerce Checkout & Payment Processing

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BigCommerce Storefront

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B2B Edition - API
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B2B Edition - Dashboard
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Last updated 1 minute ago from official status page. Learn more

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Active Incidents

No active incidents

Recently Resolved Incidents

Availability Issues
Started 10 Jul 2026 21:11:10 (2 days ago), resolved 11 Jul 2026 00:04:09 (2 days ago)
Major Incident
Resolved
Storefront

BigCommerce engineers are currently investigating availability issues with a subset of stores. We will provide an update shortly.

See all updates
Issue impacting checkout on a subset of stores
Started 9 Jul 2026 22:54:52 (3 days ago), resolved 10 Jul 2026 03:30:47 (3 days ago)
Minor Incident
Resolved
Checkout & Payment Processing

Commerce Engineers are investigating an issue affecting some stores using shipping zones configured for a selection of states/provinces, which may cause errors on the checkout page. Our team is actively investigating and working on a fix.

See all updates
Issues with B2B Edition
Started 6 Jul 2026 18:01:36 (6 days ago), resolved 6 Jul 2026 22:31:03 (6 days ago)
Incident without Impact
Resolved
B2B Edition - API

Commerce engineers were alerted to an issue with B2B Edition from 17:41 to 17:49 UTC. Commerce engineers are investigating the root cause but for now the issue has been resolved.

See all updates
Issue with B2B Edition
Started 6 Jul 2026 16:08:29 (6 days ago), resolved 6 Jul 2026 16:23:41 (6 days ago)
Minor Incident
Resolved
B2B Edition - Dashboard

Commerce engineers were alerted to an issue with B2B Edition and are currently investigating. We will provide updates as they become available.

See all updates

BigCommerce Outage Survival Guide

A step-by-step guide to help you survive a BigCommerce outage
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    BigCommerce Components

    BigCommerce Status

    BigCommerce

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    BigCommerce API & Webhooks

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    BigCommerce Checkout & Payment Processing

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    Issue impacting checkout on a subset of stores
    Started 9 Jul 2026 22:54:52 (3 days ago), resolved 10 Jul 2026 03:30:47 (3 days ago)
    Minor Incident
    Resolved
    Checkout & Payment Processing

    Commerce Engineers are investigating an issue affecting some stores using shipping zones configured for a selection of states/provinces, which may cause errors on the checkout page. Our team is actively investigating and working on a fix.

    See all updates

    BigCommerce Control Panel

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    BigCommerce Email

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    BigCommerce Reporting & Analytics

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    BigCommerce Storefront

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    Availability Issues
    Started 10 Jul 2026 21:11:10 (2 days ago), resolved 11 Jul 2026 00:04:09 (2 days ago)
    Major Incident
    Resolved
    Storefront

    BigCommerce engineers are currently investigating availability issues with a subset of stores. We will provide an update shortly.

    See all updates

    BigCommerce Client Services

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    Client Portal
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    Support Center
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    BigCommerce B2B Edition

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    B2B Edition - API
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    Issues with B2B Edition
    Started 6 Jul 2026 18:01:36 (6 days ago), resolved 6 Jul 2026 22:31:03 (6 days ago)
    Incident without Impact
    Resolved
    B2B Edition - API

    Commerce engineers were alerted to an issue with B2B Edition from 17:41 to 17:49 UTC. Commerce engineers are investigating the root cause but for now the issue has been resolved.

    See all updates
    B2B Edition - Dashboard
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    Issue with B2B Edition
    Started 6 Jul 2026 16:08:29 (6 days ago), resolved 6 Jul 2026 16:23:41 (6 days ago)
    Minor Incident
    Resolved
    B2B Edition - Dashboard

    Commerce engineers were alerted to an issue with B2B Edition and are currently investigating. We will provide updates as they become available.

    See all updates
    B2B Edition - Buyers Portal
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    BigCommerce 3rd Party Services

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    Avalara
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    Braintree
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    Braintree PayPal Processing
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    Stripe
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    BigCommerce Alternatives

    Revel Systems

    Dakis

    OrderMyGear

    RetailOps

    SHOPLINE

    Lightspeed (U-Series)

    Locally

    Jane

    Commonly Used Together

    AfterShip Tracking

    Adjust

    Paytronix

    Pixlee

    Tango Card

    Invoca

    ClearSlide

    Everflow Technologies

    Mention Me

    Yext

    VanillaSoft

    Wyng

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