BigCommerce Status

BigCommerce Status

Real-time updates of BigCommerce issues and outages

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BigCommerce status is Operational

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BigCommerce Control Panel

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BigCommerce Storefront

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Active Incidents

Elevated Response Times in US
Started 13 Feb 2026 04:56:54 (4 hours ago), still ongoing
Minor Incident
Monitoring
Control Panel
Storefront

BigCommerce engineers are currently investigating an issue with elevated response times for a subset of stores in the US region. We will provide an update shortly.

See all updates

Recently Resolved Incidents

Elevated Response Times in EU region
Started 10 Feb 2026 11:33:37 (3 days ago), resolved 10 Feb 2026 11:55:51 (3 days ago)
Minor Incident
Resolved
Control Panel
Storefront

BigCommerce engineers are currently investigating an issue with elevated response times for stores in the EU region. We will provide an update shortly.

See all updates

BigCommerce Outage Survival Guide

A step-by-step guide to help you survive a BigCommerce outage
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    BigCommerce Components

    BigCommerce Status

    BigCommerce

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    BigCommerce API & Webhooks

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    BigCommerce Checkout & Payment Processing

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    BigCommerce Control Panel

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    Elevated Response Times in EU region
    Started 10 Feb 2026 11:33:37 (3 days ago), resolved 10 Feb 2026 11:55:51 (3 days ago)
    Minor Incident
    Resolved
    Control Panel
    Storefront

    BigCommerce engineers are currently investigating an issue with elevated response times for stores in the EU region. We will provide an update shortly.

    See all updates
    Elevated Response Times in US
    Started 13 Feb 2026 04:56:54 (4 hours ago), still ongoing
    Minor Incident
    Monitoring
    Control Panel
    Storefront

    BigCommerce engineers are currently investigating an issue with elevated response times for a subset of stores in the US region. We will provide an update shortly.

    See all updates

    BigCommerce Email

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    BigCommerce Reporting & Analytics

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    BigCommerce Storefront

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    Elevated Response Times in EU region
    Started 10 Feb 2026 11:33:37 (3 days ago), resolved 10 Feb 2026 11:55:51 (3 days ago)
    Minor Incident
    Resolved
    Control Panel
    Storefront

    BigCommerce engineers are currently investigating an issue with elevated response times for stores in the EU region. We will provide an update shortly.

    See all updates
    Elevated Response Times in US
    Started 13 Feb 2026 04:56:54 (4 hours ago), still ongoing
    Minor Incident
    Monitoring
    Control Panel
    Storefront

    BigCommerce engineers are currently investigating an issue with elevated response times for a subset of stores in the US region. We will provide an update shortly.

    See all updates

    BigCommerce Client Services

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    Client Portal
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    Support Center
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    BigCommerce B2B Edition

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    B2B Edition - API
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    B2B Edition - Dashboard
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    B2B Edition - Buyers Portal
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    BigCommerce 3rd Party Services

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    Avalara
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    Braintree
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    Braintree PayPal Processing
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    Stripe
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    BigCommerce Alternatives

    Revel Systems

    Dakis

    OrderMyGear

    RetailOps

    SHOPLINE

    Lightspeed (U-Series)

    Locally

    Jane

    Commonly Used Together

    AfterShip Tracking

    Adjust

    Paytronix

    Pixlee

    Tango Card

    Invoca

    ClearSlide

    Everflow Technologies

    Mention Me

    Yext

    VanillaSoft

    Wyng