BigCommerce Status

BigCommerce Status

Real-time updates of BigCommerce issues and outages

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Jump to:IncidentsOutage GuideAlternativesBigCommerce siteStatus page

BigCommerce status is Minor Service Outage

Mon 8
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BigCommerce Reporting & Analytics

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B2B Edition - Dashboard
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B2B Edition - Buyers Portal
Mon 8
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Active Incidents

Meta CAPI Event Outage. Meta Pixel Still Functional.
Started 12 Sep 2025 22:17:35 (3 days ago), still ongoing
Minor Incident
Investigating
Reporting & Analytics

Commerce Engineering is aware of a loss in CAPI Eventing across the platform. We have actively engaged the Meta Dev Team to help us get these events back online as fast as possible. Meta Pixel events are still functional.

See all updates

Recently Resolved Incidents

B2B Custom Checkout and Required Form Fields
Started 12 Sep 2025 21:48:45 (3 days ago), resolved 12 Sep 2025 22:50:31 (3 days ago)
Minor Incident
Resolved
B2B Edition - Dashboard
B2B Edition - Buyers Portal

We are currently investigating an issue affecting B2B Custom Checkout. Customers are unable to proceed with checkout when required custom form fields are present. Our engineering team has identified recent changes that may be related and is actively working on a fix. We will provide updates as they become available.

See all updates

BigCommerce Outage Survival Guide

A step-by-step guide to help you survive a BigCommerce outage
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    BigCommerce Components

    BigCommerce Status

    BigCommerce

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    BigCommerce API & Webhooks

    Mon 8
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    now

    BigCommerce Checkout & Payment Processing

    Mon 8
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    now

    BigCommerce Control Panel

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    now

    BigCommerce Email

    Mon 8
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    BigCommerce Reporting & Analytics

    Mon 8
    Tue 9
    Wed 10
    Thu 11
    Fri 12
    Sat 13
    Sun 14
    now
    Meta CAPI Event Outage. Meta Pixel Still Functional.
    Started 12 Sep 2025 22:17:35 (3 days ago), still ongoing
    Minor Incident
    Investigating
    Reporting & Analytics

    Commerce Engineering is aware of a loss in CAPI Eventing across the platform. We have actively engaged the Meta Dev Team to help us get these events back online as fast as possible. Meta Pixel events are still functional.

    See all updates

    BigCommerce Storefront

    Mon 8
    Tue 9
    Wed 10
    Thu 11
    Fri 12
    Sat 13
    Sun 14
    now

    BigCommerce Client Services

    Mon 8
    Tue 9
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    Fri 12
    Sat 13
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    now
    Client Portal
    Mon 8
    Tue 9
    Wed 10
    Thu 11
    Fri 12
    Sat 13
    Sun 14
    now
    Support Center
    Mon 8
    Tue 9
    Wed 10
    Thu 11
    Fri 12
    Sat 13
    Sun 14
    now

    BigCommerce B2B Edition

    Mon 8
    Tue 9
    Wed 10
    Thu 11
    Fri 12
    Sat 13
    Sun 14
    now
    B2B Edition - API
    Mon 8
    Tue 9
    Wed 10
    Thu 11
    Fri 12
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    Sun 14
    now
    B2B Edition - Dashboard
    Mon 8
    Tue 9
    Wed 10
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    Fri 12
    Sat 13
    Sun 14
    now
    B2B Custom Checkout and Required Form Fields
    Started 12 Sep 2025 21:48:45 (3 days ago), resolved 12 Sep 2025 22:50:31 (3 days ago)
    Minor Incident
    Resolved
    B2B Edition - Dashboard
    B2B Edition - Buyers Portal

    We are currently investigating an issue affecting B2B Custom Checkout. Customers are unable to proceed with checkout when required custom form fields are present. Our engineering team has identified recent changes that may be related and is actively working on a fix. We will provide updates as they become available.

    See all updates
    B2B Edition - Buyers Portal
    Mon 8
    Tue 9
    Wed 10
    Thu 11
    Fri 12
    Sat 13
    Sun 14
    now
    B2B Custom Checkout and Required Form Fields
    Started 12 Sep 2025 21:48:45 (3 days ago), resolved 12 Sep 2025 22:50:31 (3 days ago)
    Minor Incident
    Resolved
    B2B Edition - Dashboard
    B2B Edition - Buyers Portal

    We are currently investigating an issue affecting B2B Custom Checkout. Customers are unable to proceed with checkout when required custom form fields are present. Our engineering team has identified recent changes that may be related and is actively working on a fix. We will provide updates as they become available.

    See all updates

    BigCommerce 3rd Party Services

    Mon 8
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    Fri 12
    Sat 13
    Sun 14
    now
    Avalara
    Mon 8
    Tue 9
    Wed 10
    Thu 11
    Fri 12
    Sat 13
    Sun 14
    now
    Braintree
    Mon 8
    Tue 9
    Wed 10
    Thu 11
    Fri 12
    Sat 13
    Sun 14
    now
    Braintree PayPal Processing
    Mon 8
    Tue 9
    Wed 10
    Thu 11
    Fri 12
    Sat 13
    Sun 14
    now
    Stripe
    Mon 8
    Tue 9
    Wed 10
    Thu 11
    Fri 12
    Sat 13
    Sun 14
    now

    BigCommerce Alternatives

    Revel Systems Status

    Revel Systems

    Dakis Status

    Dakis

    OrderMyGear Status

    OrderMyGear

    RetailOps Status

    RetailOps

    SHOPLINE Status

    SHOPLINE

    Lightspeed (U-Series) Status

    Lightspeed (U-Series)

    Locally Status

    Locally

    Jane Status

    Jane

    Commonly Used Together

    AfterShip Tracking Status

    AfterShip Tracking

    Adjust Status

    Adjust

    Paytronix Status

    Paytronix

    Pixlee Status

    Pixlee

    Tango Card Status

    Tango Card

    Invoca Status

    Invoca

    ClearSlide Status

    ClearSlide

    Everflow Technologies Status

    Everflow Technologies

    Mention Me Status

    Mention Me

    Yext Status

    Yext

    VanillaSoft Status

    VanillaSoft

    Wyng Status

    Wyng