Lightspeed (U-Series) Status: check for Lightspeed (U-Series) outages and issues

Lightspeed (U-Series) status is Operational

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Lightspeed (U-Series) U-Series Support

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See all 16 Lightspeed (U-Series) components

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Active Incidents

No active incidents

Recently Resolved Incidents

Service Interruption: Chat, Phone Support & other systems

Started 20 Oct 2025 14:41:46 (5 days ago), resolved 21 Oct 2025 02:06:39 (4 days ago)

Critical Incident

Resolved

U-Series Support

We are currently investigating a major service disruption impacting the availability of our support channels across all products.

The issue is related to a widespread outage with AWS US-East-1 (Amazon Web Services), which is affecting key Internet services globally.

Customers may experience difficulty reaching support via phone and chat. We are monitoring the external provider and actively working to restore connectivity as quickly as possible.

Workaround: Email Support is operational. If you require assistance, please send an email to [email protected].

We sincerely apologize for this disruption and thank you for your patience. We will provide an update as soon as the upstream issue is resolved.

See all updates

Lightspeed (U-Series) Outage Survival Guide

A step-by-step guide to help you survive a Lightspeed (U-Series) outage

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Lightspeed (U-Series) Components

Lightspeed (U-Series)

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Lightspeed (U-Series) U-Series POS App and HQ

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Lightspeed (U-Series) U-Series Payments

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Lightspeed (U-Series) U-Series Inventory

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Lightspeed (U-Series) U-Series Support

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Service Interruption: Chat, Phone Support & other systems

Started 20 Oct 2025 14:41:46 (5 days ago), resolved 21 Oct 2025 02:06:39 (4 days ago)

Critical Incident

Resolved

U-Series Support

We are currently investigating a major service disruption impacting the availability of our support channels across all products.

The issue is related to a widespread outage with AWS US-East-1 (Amazon Web Services), which is affecting key Internet services globally.

Customers may experience difficulty reaching support via phone and chat. We are monitoring the external provider and actively working to restore connectivity as quickly as possible.

Workaround: Email Support is operational. If you require assistance, please send an email to [email protected].

We sincerely apologize for this disruption and thank you for your patience. We will provide an update as soon as the upstream issue is resolved.

See all updates

Lightspeed (U-Series) 3rd Party Payment Partners

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Cardflight

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Chase

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First Data Datawire

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First Data Nashville

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First Data Rapid Connect

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TSYS

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Lightspeed (U-Series) 3rd Party Gift Card Partners

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Opticard

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SwipeIT

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The Customer Connection (TCC)

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Lightspeed (U-Series) Alternatives

SHOPLINE

Jane

BigCommerce

Revel Systems

Dutchie

Dakis

OrderMyGear

Locally

Commonly Used Together

AfterShip Tracking

Kickstarter

Klarna

Vagaro

Bubble

Patreon

Booksy

Booqable

Ownr

SpotOn Services

Schedulicity

Reservio