Klarna Status

Resolved: This incident has been resolved.

Monitoring: A fix has been implemented and we are monitoring the results.

Identified: The initial fix did not have the intended outcome, we have now identified another fix which is being implemented. Thank you for your patience.

Identified: The issue has been identified and a fix is being implemented.

Investigating: We are continuing to investigate this issue.

Investigating: We are continuing to investigate this issue.

Investigating: We are currently experiencing a degradation to Klarna Payments. We are working to restore the service as soon as possible. Thank you for your patience.

Resolved: This incident has been resolved.

Monitoring: Third party services have recovered, we are continuing to monitor the services to ensure stability.

Investigating: We are continuing to monitor the confirmed issue at a third-party payment processing partner.

Investigating: Some merchants may be experiencing delays in Klarna purchase flows.

This is due to a confirmed issue at a third-party payment processing partner.

This is not a Klarna system issue. We're actively engaged with them to resolve it and will update you as more information becomes available.

Thanks for your patience.

Resolved: This incident has been resolved.

Monitoring: Third party services have recovered, we are continuing to monitor the services to ensure stability.

Investigating: We are continuing to monitor the confirmed issue at a third-party payment processing partner.

Investigating: Some merchants may be experiencing delays in Klarna purchase flows.

This is due to a confirmed issue at a third-party payment processing partner.

This is not a Klarna system issue. We're actively engaged with them to resolve it and will update you as more information becomes available.

Thanks for your patience.

Resolved: This incident has been resolved.

Monitoring: Third party services have recovered, we are continuing to monitor the services to ensure stability.

Investigating: We are continuing to monitor the confirmed issue at a third-party payment processing partner.

Investigating: Some merchants may be experiencing delays in Klarna purchase flows.

This is due to a confirmed issue at a third-party payment processing partner.

This is not a Klarna system issue. We're actively engaged with them to resolve it and will update you as more information becomes available.

Thanks for your patience.

Resolved: This incident has been resolved.

Investigating: Service Degradation — Klarna Payments (Subscriptions and On-Demand Tokenization)

We are currently experiencing a degradation affecting our Subscriptions and On-Demand Tokenization services in the United States. As a result, a limited number of customers may be unable to complete purchases with Klarna Payments at this time.

Our teams are actively engaged and working to restore full service as a priority. We will provide a further update as soon as additional information is available, and we apologise for any inconvenience caused.

Resolved: This incident has been resolved.

Investigating: Service Degradation — Klarna Payments (Subscriptions and On-Demand Tokenization)

We are currently experiencing a degradation affecting our Subscriptions and On-Demand Tokenization services in the United States. As a result, a limited number of customers may be unable to complete purchases with Klarna Payments at this time.

Our teams are actively engaged and working to restore full service as a priority. We will provide a further update as soon as additional information is available, and we apologise for any inconvenience caused.

Resolved: This incident has been resolved.

Investigating: Service Degradation — Klarna Payments (Subscriptions and On-Demand Tokenization)

We are currently experiencing a degradation affecting our Subscriptions and On-Demand Tokenization services in the United States. As a result, a limited number of customers may be unable to complete purchases with Klarna Payments at this time.

Our teams are actively engaged and working to restore full service as a priority. We will provide a further update as soon as additional information is available, and we apologise for any inconvenience caused.

Resolved: This incident has been resolved.

Identified: The issue has been identified and a fix is being implemented.

Investigating: We are currently experiencing issues with Merchant Portal in the United States. We are working to restore the service as soon as possible. Thank you for your patience.