Talkdesk Status: check for Talkdesk outages and issues

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Talkdesk Americas (US)

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Inbound Calls (Talkdesk Voice)

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Subset of Inbound and Outbound calls not connecting

Started 31 Mar 2025 15:42:54 (1 day ago), resolved 31 Mar 2025 21:06:30 (21 hours ago)

Minor Incident

Resolved

Inbound Calls (Talkdesk Voice)

Outbound Calls (Talkdesk Voice)

Talkdesk Autopilot™ (Talkdesk Ascend AI)

More...

We are observing a subset of inbound calls not connecting/dropping in the US region. We will provide an update as soon as we have more details.

Resolved: At this point, the system is back to normal values, and the customers should not be experiencing any degraded performance. Incident resolved.

31 Mar 2025 21:06:30 (21 hours ago)

Monitoring: We are still seeing recovery on our systems. A subset of customers may encounter timeout errors, component failures, or increased processing times within components, Autopilot, and Chat, resulting in the non-delivery of conversations to agents. Updates will be provided at the earliest opportunity.

31 Mar 2025 20:11:10 (22 hours ago)

Monitoring: A fix has been implemented by our voice service provider, and we are still seeing recovery on our systems. A subset of customers may encounter timeout errors, component failures, or increased processing times within components, Autopilot, and Chat, resulting in the non-delivery of conversations to agents. Updates will be provided at the earliest opportunity.

31 Mar 2025 19:55:17 (22 hours ago)

Monitoring: A fix has been implemented by our voice service provider, and we are still seeing recovery on our systems. A subset of customers may encounter timeout errors, component failures, or increased processing times within components, Autopilot, and Chat, resulting in the non-delivery of conversations to agents. Updates will be provided at the earliest opportunity.

31 Mar 2025 19:38:40 (22 hours ago)

Monitoring: A fix has been implemented by our voice service provider, and we are still seeing recovery on our systems. A subset of customers may encounter timeout errors, component failures, or increased processing times within components, Autopilot, and Chat, resulting in the non-delivery of conversations to agents. Updates will be provided at the earliest opportunity.

31 Mar 2025 19:18:47 (23 hours ago)

Monitoring: A fix has been implemented by our voice service provider, and we are still seeing recovery on our systems. A subset of customers may experience specific studio components, Autopilot and Chat, not delivering the conversation to the agent. We will update you as soon as possible

31 Mar 2025 18:42:02 (23 hours ago)

Monitoring: A fix has been implemented by our voice service provider, and we are still seeing recovery on our systems. Studio flows are currently recovering; a subset of customers may experience timeout errors, component failures, or longer time in components. We will update you as soon as possible

31 Mar 2025 18:04:02 (24 hours ago)

Monitoring: A fix has been implemented by our voice service provider, and we are still seeing recovery. We are currently monitoring our system.

31 Mar 2025 17:27:56 (1 day ago)

Monitoring: A fix has been implemented by our voice service provider, and we are currently seeing recovery. We will provide an update as soon as possible.

31 Mar 2025 17:10:32 (1 day ago)

Identified: Mitigation measures are being applied, and we are currently seeing some recovery on our systems. We are following up with our voice service provider. Inbound and outbound calls are currently under degraded performance in the US and EU regions. We will provide an update as soon as possible.

31 Mar 2025 17:04:12 (1 day ago)

Identified: Mitigation measures are still in progress, we are following up with our voice service provider. Inbound and outbound calls are currently under degraded performance in the US and EU regions. We will provide an update as soon as possible.

31 Mar 2025 16:48:24 (1 day ago)

Identified: Mitigation measures are still in progress, we are following up with our voice service provider. Inbound and outbound calls are currently under degraded performance. We will provide an update as soon as possible.

31 Mar 2025 16:40:54 (1 day ago)

Identified: Mitigation measures are still in progress, we are following up with our voice service provider. Inbound and outbound calls are currently under degraded performance. We will provide an update as soon as possible.

31 Mar 2025 16:39:25 (1 day ago)

Identified: Mitigation measures are still in progress, we are following up with our voice service provider. We will provide an update as soon as possible.

31 Mar 2025 16:25:25 (1 day ago)

Identified: The Talkdesk voice service provider has been engaged in the incident resolution. Mitigation measures are in progress. We will provide an update as soon as possible.

31 Mar 2025 16:09:29 (1 day ago)

Investigating: Our engineering team has been engaged in the incident resolution. Mitigation measures are in progress. We will provide an update in 15 minutes or sooner.

31 Mar 2025 15:57:37 (1 day ago)

Investigating: We are observing a subset of inbound calls not connecting/dropping in the US region. We will provide an update as soon as we have more details.

31 Mar 2025 15:42:54 (1 day ago)

See all updates

Outbound Calls (Talkdesk Voice)

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Subset of Inbound and Outbound calls not connecting

Started 31 Mar 2025 15:42:54 (1 day ago), resolved 31 Mar 2025 21:06:30 (21 hours ago)

Minor Incident

Resolved

Inbound Calls (Talkdesk Voice)

Outbound Calls (Talkdesk Voice)

Talkdesk Autopilot™ (Talkdesk Ascend AI)

More...

We are observing a subset of inbound calls not connecting/dropping in the US region. We will provide an update as soon as we have more details.

Resolved: At this point, the system is back to normal values, and the customers should not be experiencing any degraded performance. Incident resolved.

31 Mar 2025 21:06:30 (21 hours ago)

Monitoring: We are still seeing recovery on our systems. A subset of customers may encounter timeout errors, component failures, or increased processing times within components, Autopilot, and Chat, resulting in the non-delivery of conversations to agents. Updates will be provided at the earliest opportunity.

31 Mar 2025 20:11:10 (22 hours ago)

Monitoring: A fix has been implemented by our voice service provider, and we are still seeing recovery on our systems. A subset of customers may encounter timeout errors, component failures, or increased processing times within components, Autopilot, and Chat, resulting in the non-delivery of conversations to agents. Updates will be provided at the earliest opportunity.

31 Mar 2025 19:55:17 (22 hours ago)

Monitoring: A fix has been implemented by our voice service provider, and we are still seeing recovery on our systems. A subset of customers may encounter timeout errors, component failures, or increased processing times within components, Autopilot, and Chat, resulting in the non-delivery of conversations to agents. Updates will be provided at the earliest opportunity.

31 Mar 2025 19:38:40 (22 hours ago)

Monitoring: A fix has been implemented by our voice service provider, and we are still seeing recovery on our systems. A subset of customers may encounter timeout errors, component failures, or increased processing times within components, Autopilot, and Chat, resulting in the non-delivery of conversations to agents. Updates will be provided at the earliest opportunity.

31 Mar 2025 19:18:47 (23 hours ago)

Monitoring: A fix has been implemented by our voice service provider, and we are still seeing recovery on our systems. A subset of customers may experience specific studio components, Autopilot and Chat, not delivering the conversation to the agent. We will update you as soon as possible

31 Mar 2025 18:42:02 (23 hours ago)

Monitoring: A fix has been implemented by our voice service provider, and we are still seeing recovery on our systems. Studio flows are currently recovering; a subset of customers may experience timeout errors, component failures, or longer time in components. We will update you as soon as possible

31 Mar 2025 18:04:02 (24 hours ago)

Monitoring: A fix has been implemented by our voice service provider, and we are still seeing recovery. We are currently monitoring our system.

31 Mar 2025 17:27:56 (1 day ago)

Monitoring: A fix has been implemented by our voice service provider, and we are currently seeing recovery. We will provide an update as soon as possible.

31 Mar 2025 17:10:32 (1 day ago)

Identified: Mitigation measures are being applied, and we are currently seeing some recovery on our systems. We are following up with our voice service provider. Inbound and outbound calls are currently under degraded performance in the US and EU regions. We will provide an update as soon as possible.

31 Mar 2025 17:04:12 (1 day ago)

Identified: Mitigation measures are still in progress, we are following up with our voice service provider. Inbound and outbound calls are currently under degraded performance in the US and EU regions. We will provide an update as soon as possible.

31 Mar 2025 16:48:24 (1 day ago)

Identified: Mitigation measures are still in progress, we are following up with our voice service provider. Inbound and outbound calls are currently under degraded performance. We will provide an update as soon as possible.

31 Mar 2025 16:40:54 (1 day ago)

Identified: Mitigation measures are still in progress, we are following up with our voice service provider. Inbound and outbound calls are currently under degraded performance. We will provide an update as soon as possible.

31 Mar 2025 16:39:25 (1 day ago)

Identified: Mitigation measures are still in progress, we are following up with our voice service provider. We will provide an update as soon as possible.

31 Mar 2025 16:25:25 (1 day ago)

Identified: The Talkdesk voice service provider has been engaged in the incident resolution. Mitigation measures are in progress. We will provide an update as soon as possible.

31 Mar 2025 16:09:29 (1 day ago)

Investigating: Our engineering team has been engaged in the incident resolution. Mitigation measures are in progress. We will provide an update in 15 minutes or sooner.

31 Mar 2025 15:57:37 (1 day ago)

Investigating: We are observing a subset of inbound calls not connecting/dropping in the US region. We will provide an update as soon as we have more details.

31 Mar 2025 15:42:54 (1 day ago)

See all updates

Outbound calls degraded performance

Started 1 Apr 2025 10:20:55 (8 hours ago), resolved 1 Apr 2025 10:46:47 (7 hours ago)

Minor Incident

Resolved

Outbound Calls (Talkdesk Voice)

We are observing degraded performance in Outbound calls in the US and EU regions. We will provide an update as soon as we have more details.

See all updates

Talkdesk BYOC (Bring Your Own Carrier) (Talkdesk Voice)

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xConnect (Voice Platform)

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Talkdesk Login (Talkdesk Platform)

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Talkdesk ID Login (Platform)

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Talkdesk API (Talkdesk Platform)

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Talkdesk Secure Payments™ (Talkdesk Platform)

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Inbound and Outbound PCI calls degraded performance

Started 1 Apr 2025 17:30:14 (33 minutes ago), still ongoing

Minor Incident

Identified

Talkdesk Secure Payments™ (Talkdesk Platform)

The Talkdesk voice service provider has been engaged in the incident resolution. Mitigation measures are in progress. We will provide an update as soon as possible.

See all updates

Talkdesk Connections™ (Talkdesk Platform)

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Talkdesk Guardian™ (Talkdesk Ascend AI)

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Email Notifications (Platform)

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Talkdesk AppConnect™ (Marketplace)

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Talkdesk Conversation Orchestrator™ (Talkdesk Platform)

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Talkdesk Fax-powered by eFax (Talkdesk Omnichannel Engagement)

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Talkdesk Social Messaging (Talkdesk Omnichannel Engagement)

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Security & Compliance (Platform)

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Talkdesk Digital Connect™ (Talkdesk Omnichannel Engagement)

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Talkdesk for Salesforce (Talkdesk Integrations)

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Talkdesk Zendesk Connector (Talkdesk Integrations)

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Talkdesk Slack Connector (Talkdesk Integrations)

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Talkdesk ServiceNow Connector (Talkdesk Integrations)

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Talkdesk Zoom Connector (Talkdesk Integrations)

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Contact Synchronization (Integrations)

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Talkdesk Zoho Connector (Products for Integrations)

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Talkdesk Microsoft Teams Connector (Talkdesk Integrations)

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Pop & Automated Task Execution (Integrations)

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Talkdesk Microsoft Dynamics 365 Connector (Talkdesk Integrations)

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Talkdesk Live™ Dashboard (Talkdesk Platform)

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Talkdesk Explore™ Reporting (Talkdesk Platform)

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Talkdesk Interaction Analytics™ (Talkdesk Ascend AI)

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Talkdesk Copilot™ (Talkdesk Ascend AI)

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Talkdesk AI Trainer™ (Talkdesk Ascend AI)

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Home (Products and Features)

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Talkdesk Feedback™ (Talkdesk Workforce Engagement)

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Talkdesk Performance Management™ (Talkdesk Workforce Engagement)

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Talkdesk Phone™ (Talkdesk Voice)

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Other Connectors (Integrations)

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Talkdesk QM Assist™ (Talkdesk Workforce Engagement)

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Callbar (Products and Features)

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Talkdesk Conversations Mobile App™ (Talkdesk Omnichannel Engagement)

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Talkdesk Digital Engagement™ (Products and Features)

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Talkdesk Phone Mobile App (Talkdesk Voice)

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Talkdesk Screen Recording (Talkdesk Workforce Engagement)

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Talkdesk Dialer™ (Talkdesk Voice)

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Agent Workspace (Apps)

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Talkdesk Quality Management™ (Products and Features)

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Talkdesk Knowledge Management™ (Talkdesk Ascend AI)

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Talkdesk Autopilot™ (Talkdesk Ascend AI)

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Subset of Inbound and Outbound calls not connecting

Started 31 Mar 2025 15:42:54 (1 day ago), resolved 31 Mar 2025 21:06:30 (21 hours ago)

Minor Incident

Resolved

Inbound Calls (Talkdesk Voice)

Outbound Calls (Talkdesk Voice)

Talkdesk Autopilot™ (Talkdesk Ascend AI)

More...

We are observing a subset of inbound calls not connecting/dropping in the US region. We will provide an update as soon as we have more details.

Resolved: At this point, the system is back to normal values, and the customers should not be experiencing any degraded performance. Incident resolved.

31 Mar 2025 21:06:30 (21 hours ago)

Monitoring: We are still seeing recovery on our systems. A subset of customers may encounter timeout errors, component failures, or increased processing times within components, Autopilot, and Chat, resulting in the non-delivery of conversations to agents. Updates will be provided at the earliest opportunity.

31 Mar 2025 20:11:10 (22 hours ago)

Monitoring: A fix has been implemented by our voice service provider, and we are still seeing recovery on our systems. A subset of customers may encounter timeout errors, component failures, or increased processing times within components, Autopilot, and Chat, resulting in the non-delivery of conversations to agents. Updates will be provided at the earliest opportunity.

31 Mar 2025 19:55:17 (22 hours ago)

Monitoring: A fix has been implemented by our voice service provider, and we are still seeing recovery on our systems. A subset of customers may encounter timeout errors, component failures, or increased processing times within components, Autopilot, and Chat, resulting in the non-delivery of conversations to agents. Updates will be provided at the earliest opportunity.

31 Mar 2025 19:38:40 (22 hours ago)

Monitoring: A fix has been implemented by our voice service provider, and we are still seeing recovery on our systems. A subset of customers may encounter timeout errors, component failures, or increased processing times within components, Autopilot, and Chat, resulting in the non-delivery of conversations to agents. Updates will be provided at the earliest opportunity.

31 Mar 2025 19:18:47 (23 hours ago)

Monitoring: A fix has been implemented by our voice service provider, and we are still seeing recovery on our systems. A subset of customers may experience specific studio components, Autopilot and Chat, not delivering the conversation to the agent. We will update you as soon as possible

31 Mar 2025 18:42:02 (23 hours ago)

Monitoring: A fix has been implemented by our voice service provider, and we are still seeing recovery on our systems. Studio flows are currently recovering; a subset of customers may experience timeout errors, component failures, or longer time in components. We will update you as soon as possible

31 Mar 2025 18:04:02 (24 hours ago)

Monitoring: A fix has been implemented by our voice service provider, and we are still seeing recovery. We are currently monitoring our system.

31 Mar 2025 17:27:56 (1 day ago)

Monitoring: A fix has been implemented by our voice service provider, and we are currently seeing recovery. We will provide an update as soon as possible.

31 Mar 2025 17:10:32 (1 day ago)

Identified: Mitigation measures are being applied, and we are currently seeing some recovery on our systems. We are following up with our voice service provider. Inbound and outbound calls are currently under degraded performance in the US and EU regions. We will provide an update as soon as possible.

31 Mar 2025 17:04:12 (1 day ago)

Identified: Mitigation measures are still in progress, we are following up with our voice service provider. Inbound and outbound calls are currently under degraded performance in the US and EU regions. We will provide an update as soon as possible.

31 Mar 2025 16:48:24 (1 day ago)

Identified: Mitigation measures are still in progress, we are following up with our voice service provider. Inbound and outbound calls are currently under degraded performance. We will provide an update as soon as possible.

31 Mar 2025 16:40:54 (1 day ago)

Identified: Mitigation measures are still in progress, we are following up with our voice service provider. Inbound and outbound calls are currently under degraded performance. We will provide an update as soon as possible.

31 Mar 2025 16:39:25 (1 day ago)

Identified: Mitigation measures are still in progress, we are following up with our voice service provider. We will provide an update as soon as possible.

31 Mar 2025 16:25:25 (1 day ago)

Identified: The Talkdesk voice service provider has been engaged in the incident resolution. Mitigation measures are in progress. We will provide an update as soon as possible.

31 Mar 2025 16:09:29 (1 day ago)

Investigating: Our engineering team has been engaged in the incident resolution. Mitigation measures are in progress. We will provide an update in 15 minutes or sooner.

31 Mar 2025 15:57:37 (1 day ago)

Investigating: We are observing a subset of inbound calls not connecting/dropping in the US region. We will provide an update as soon as we have more details.

31 Mar 2025 15:42:54 (1 day ago)

See all updates

Autopilot Error rate

Started 28 Mar 2025 21:06:13 (4 days ago), resolved 28 Mar 2025 23:59:29 (4 days ago)

Minor Incident

Resolved

Talkdesk Autopilot™ (Talkdesk Ascend AI)

We are observing an increase in error rate in US region since 20:40 UTC causing calls in studio flow that us Virtual agent to have dead air. We will provide an update as soon as we have more details.

See all updates

Talkdesk Call Recording™ (Talkdesk Workforce Engagement)

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Talkdesk Workforce Management™ (Talkdesk Workforce Engagement)

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Talkdesk Identity™ (Talkdesk Ascend AI)

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Talkdesk for Service Cloud Voice (Talkdesk Integrations)

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Talkdesk Studio™ IVR and Routing (Talkdesk Omnichannel Engagement)

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Talkdesk Global Communications Network™ (Talkdesk Voice)

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Talkdesk Advanced Dialer (Talkdesk Voice)

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Talkdesk Dialer for Salesforce™ (Talkdesk Voice)

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Talkdesk Navigator™ (Talkdesk Ascend AI)

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Talkdesk Shield™ (Talkdesk Ascend AI)

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Talkdesk Workspace Designer™ (Products for Platform)

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Talkdesk Workspace™ (Products for Platform)

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Talkdesk CX Sensors™ (Talkdesk Ascend AI)

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Talkdesk Conversations (Talkdesk Omnichannel Engagement)

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Talkdesk Self-Service Portal (Apps)

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Talkdesk SMS (Talkdesk Omnichannel Engagement)

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Talkdesk Email (Talkdesk Omnichannel Engagement)

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Talkdesk Chat (Talkdesk Omnichannel Engagement)

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Subset of Inbound and Outbound calls not connecting

Started 31 Mar 2025 15:42:54 (1 day ago), resolved 31 Mar 2025 21:06:30 (21 hours ago)

Minor Incident

Resolved

Inbound Calls (Talkdesk Voice)

Outbound Calls (Talkdesk Voice)

Talkdesk Autopilot™ (Talkdesk Ascend AI)

More...

We are observing a subset of inbound calls not connecting/dropping in the US region. We will provide an update as soon as we have more details.

Resolved: At this point, the system is back to normal values, and the customers should not be experiencing any degraded performance. Incident resolved.

31 Mar 2025 21:06:30 (21 hours ago)

Monitoring: We are still seeing recovery on our systems. A subset of customers may encounter timeout errors, component failures, or increased processing times within components, Autopilot, and Chat, resulting in the non-delivery of conversations to agents. Updates will be provided at the earliest opportunity.

31 Mar 2025 20:11:10 (22 hours ago)

Monitoring: A fix has been implemented by our voice service provider, and we are still seeing recovery on our systems. A subset of customers may encounter timeout errors, component failures, or increased processing times within components, Autopilot, and Chat, resulting in the non-delivery of conversations to agents. Updates will be provided at the earliest opportunity.

31 Mar 2025 19:55:17 (22 hours ago)

Monitoring: A fix has been implemented by our voice service provider, and we are still seeing recovery on our systems. A subset of customers may encounter timeout errors, component failures, or increased processing times within components, Autopilot, and Chat, resulting in the non-delivery of conversations to agents. Updates will be provided at the earliest opportunity.

31 Mar 2025 19:38:40 (22 hours ago)

Monitoring: A fix has been implemented by our voice service provider, and we are still seeing recovery on our systems. A subset of customers may encounter timeout errors, component failures, or increased processing times within components, Autopilot, and Chat, resulting in the non-delivery of conversations to agents. Updates will be provided at the earliest opportunity.

31 Mar 2025 19:18:47 (23 hours ago)

Monitoring: A fix has been implemented by our voice service provider, and we are still seeing recovery on our systems. A subset of customers may experience specific studio components, Autopilot and Chat, not delivering the conversation to the agent. We will update you as soon as possible

31 Mar 2025 18:42:02 (23 hours ago)

Monitoring: A fix has been implemented by our voice service provider, and we are still seeing recovery on our systems. Studio flows are currently recovering; a subset of customers may experience timeout errors, component failures, or longer time in components. We will update you as soon as possible

31 Mar 2025 18:04:02 (24 hours ago)

Monitoring: A fix has been implemented by our voice service provider, and we are still seeing recovery. We are currently monitoring our system.

31 Mar 2025 17:27:56 (1 day ago)

Monitoring: A fix has been implemented by our voice service provider, and we are currently seeing recovery. We will provide an update as soon as possible.

31 Mar 2025 17:10:32 (1 day ago)

Identified: Mitigation measures are being applied, and we are currently seeing some recovery on our systems. We are following up with our voice service provider. Inbound and outbound calls are currently under degraded performance in the US and EU regions. We will provide an update as soon as possible.

31 Mar 2025 17:04:12 (1 day ago)

Identified: Mitigation measures are still in progress, we are following up with our voice service provider. Inbound and outbound calls are currently under degraded performance in the US and EU regions. We will provide an update as soon as possible.

31 Mar 2025 16:48:24 (1 day ago)

Identified: Mitigation measures are still in progress, we are following up with our voice service provider. Inbound and outbound calls are currently under degraded performance. We will provide an update as soon as possible.

31 Mar 2025 16:40:54 (1 day ago)

Identified: Mitigation measures are still in progress, we are following up with our voice service provider. Inbound and outbound calls are currently under degraded performance. We will provide an update as soon as possible.

31 Mar 2025 16:39:25 (1 day ago)

Identified: Mitigation measures are still in progress, we are following up with our voice service provider. We will provide an update as soon as possible.

31 Mar 2025 16:25:25 (1 day ago)

Identified: The Talkdesk voice service provider has been engaged in the incident resolution. Mitigation measures are in progress. We will provide an update as soon as possible.

31 Mar 2025 16:09:29 (1 day ago)

Investigating: Our engineering team has been engaged in the incident resolution. Mitigation measures are in progress. We will provide an update in 15 minutes or sooner.

31 Mar 2025 15:57:37 (1 day ago)

Investigating: We are observing a subset of inbound calls not connecting/dropping in the US region. We will provide an update as soon as we have more details.

31 Mar 2025 15:42:54 (1 day ago)

See all updates

Talkdesk Cases™ (Talkdesk Omnichannel Engagement)

Tue 25

Wed 26

Thu 27

Fri 28

Sat 29

Sun 30

Mon 31

now

Talkdesk Automated Notifications™ (Talkdesk Omnichannel Engagement)

Tue 25

Wed 26

Thu 27

Fri 28

Sat 29

Sun 30

Mon 31

now

xConnect (Voice Platform)

Tue 25

Wed 26

Thu 27

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Sat 29

Sun 30

Mon 31

now

Talkdesk Hybrid Cloud™ Storage (Talkdesk Platform)

Tue 25

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Mon 31

now

Talkdesk HubSpot Connector (Talkdesk Integrations)

Tue 25

Wed 26

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Sat 29

Sun 30

Mon 31

now

Call Controls (Agent Experience & Routing)

Tue 25

Wed 26

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Sat 29

Sun 30

Mon 31

now

Talkdesk Oracle Service Cloud Connector (Talkdesk Integrations)

Tue 25

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Mon 31

now

Talkdesk Pega Connector (Talkdesk Integrations)

Tue 25

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Sat 29

Sun 30

Mon 31

now

Call Flows & Routing (Agent Experience & Routing)

Tue 25

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Sat 29

Sun 30

Mon 31

now

Talkdesk Verint WFM Connector (Talkdesk Integrations)

Tue 25

Wed 26

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Fri 28

Sat 29

Sun 30

Mon 31

now

Greetings & Audio Messages (Agent Experience & Routing)

Tue 25

Wed 26

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Fri 28

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Sun 30

Mon 31

now

Talkdesk SAP Cloud for Customer (C4C) Connector (Talkdesk Integrations)

Tue 25

Wed 26

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Fri 28

Sat 29

Sun 30

Mon 31

now

Studio Flow Execution (Agent Experience & Routing)

Tue 25

Wed 26

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Sat 29

Sun 30

Mon 31

now

Talkdesk Outreach Connector (Talkdesk Integrations)

Tue 25

Wed 26

Thu 27

Fri 28

Sat 29

Sun 30

Mon 31

now

Proxy (Platform)

Tue 25

Wed 26

Thu 27

Fri 28

Sat 29

Sun 30

Mon 31

now

Talkdesk Financial Services Experience Cloud™ Banking Connector (Industries Experience Clouds)

Tue 25

Wed 26

Thu 27

Fri 28

Sat 29

Sun 30

Mon 31

now

Talkdesk Financial Services Experience Cloud™ Accelerator for Guidewire ClaimCenter (Industries Experience Clouds)

Tue 25

Wed 26

Thu 27

Fri 28

Sat 29

Sun 30

Mon 31

now

Talkdesk Teams Connector (Integrations)

Tue 25

Wed 26

Thu 27

Fri 28

Sat 29

Sun 30

Mon 31

now

Talkdesk Healthcare Experience Cloud™ for Providers Epic Connector (Industries Experience Clouds)

Tue 25

Wed 26

Thu 27

Fri 28

Sat 29

Sun 30

Mon 31

now

Email (Talkdesk Digital Engagement)

Tue 25

Wed 26

Thu 27

Fri 28

Sat 29

Sun 30

Mon 31

now

Talkdesk Healthcare Experience Cloud™ for Providers Athena Health Connector (Industries Experience Clouds)

Tue 25

Wed 26

Thu 27

Fri 28

Sat 29

Sun 30

Mon 31

now

Talkdesk Healthcare Experience Cloud™ for Providers Cerner Connector (Industries Experience Clouds)

Tue 25

Wed 26

Thu 27

Fri 28

Sat 29

Sun 30

Mon 31

now

Talkdesk Healthcare Experience Cloud™ for Providers EHR Connector (Industries Experience Clouds)

Tue 25

Wed 26

Thu 27

Fri 28

Sat 29

Sun 30

Mon 31

now

Talkdesk Retail Experience Cloud™ Shopify Connector (Industries Experience Clouds)

Tue 25

Wed 26

Thu 27

Fri 28

Sat 29

Sun 30

Mon 31

now

Talkdesk ID Login (Platform)

Tue 25

Wed 26

Thu 27

Fri 28

Sat 29

Sun 30

Mon 31

now

Talkdesk Retail Experience Cloud™ BigCommerce Connector (Industries Experience Clouds)

Tue 25

Wed 26

Thu 27

Fri 28

Sat 29

Sun 30

Mon 31

now

Talkdesk Zoho Connector (Products for Integrations)

Tue 25

Wed 26

Thu 27

Fri 28

Sat 29

Sun 30

Mon 31

now

Talkdesk Quality Management™ (Talkdesk Workforce Engagement)

Tue 25

Wed 26

Thu 27

Fri 28

Sat 29

Sun 30

Mon 31

now

Talkdesk Workspace™ (Talkdesk Platform)

Tue 25

Wed 26

Thu 27

Fri 28

Sat 29

Sun 30

Mon 31

now

Talkdesk Americas (Canada)

Tue 25

Wed 26

Thu 27

Fri 28

Sat 29

Sun 30

Mon 31

now

Inbound Calls (Talkdesk Voice)

Tue 25

Wed 26

Thu 27

Fri 28

Sat 29

Sun 30

Mon 31

now

Outbound Calls (Talkdesk Voice)

Tue 25

Wed 26

Thu 27

Fri 28

Sat 29

Sun 30

Mon 31

now

Talkdesk BYOC (Bring Your Own Carrier) (Talkdesk Voice)

Tue 25

Wed 26

Thu 27

Fri 28

Sat 29

Sun 30

Mon 31

now

Talkdesk Login (Talkdesk Platform)

Tue 25

Wed 26

Thu 27

Fri 28

Sat 29

Sun 30

Mon 31

now

Home (Products and Features)

Tue 25

Wed 26

Thu 27

Fri 28

Sat 29

Sun 30

Mon 31

now

Security & Compliance (Platform)

Tue 25

Wed 26

Thu 27

Fri 28

Sat 29

Sun 30

Mon 31

now

Talkdesk API (Talkdesk Platform)

Tue 25

Wed 26

Thu 27

Fri 28

Sat 29

Sun 30

Mon 31

now

Talkdesk Secure Payments™ (Talkdesk Platform)

Tue 25

Wed 26

Thu 27

Fri 28

Sat 29

Sun 30

Mon 31

now

Talkdesk Fax-powered by eFax (Talkdesk Omnichannel Engagement)

Tue 25

Wed 26

Thu 27

Fri 28

Sat 29

Sun 30

Mon 31

now

Talkdesk Connections™ (Talkdesk Platform)

Tue 25

Wed 26

Thu 27

Fri 28

Sat 29

Sun 30

Mon 31

now

Callbar (Products and Features)

Tue 25

Wed 26

Thu 27

Fri 28

Sat 29

Sun 30

Mon 31

now

Talkdesk Guardian™ (Talkdesk Ascend AI)

Tue 25

Wed 26

Thu 27

Fri 28

Sat 29

Sun 30

Mon 31

now

Talkdesk AppConnect™ (Marketplace)

Tue 25

Wed 26

Thu 27

Fri 28

Sat 29

Sun 30

Mon 31

now

Talkdesk Digital Engagement™ (Products and Features)

Tue 25

Wed 26

Thu 27

Fri 28

Sat 29

Sun 30

Mon 31

now

Contact Synchronization (Integrations)

Tue 25

Wed 26

Thu 27

Fri 28

Sat 29

Sun 30

Mon 31

now

Talkdesk Conversation Orchestrator™ (Talkdesk Platform)

Tue 25

Wed 26

Thu 27

Fri 28

Sat 29

Sun 30

Mon 31

now

Pop & Automated Task Execution (Integrations)

Tue 25

Wed 26

Thu 27

Fri 28

Sat 29

Sun 30

Mon 31

now

Talkdesk Social Messaging (Talkdesk Omnichannel Engagement)

Tue 25

Wed 26

Thu 27

Fri 28

Sat 29

Sun 30

Mon 31

now

Talkdesk Digital Connect™ (Talkdesk Omnichannel Engagement)

Tue 25

Wed 26

Thu 27

Fri 28

Sat 29

Sun 30

Mon 31

now

Talkdesk Quality Management™ (Products and Features)

Tue 25

Wed 26

Thu 27

Fri 28

Sat 29

Sun 30

Mon 31

now

Talkdesk for Salesforce (Talkdesk Integrations)

Tue 25

Wed 26

Thu 27

Fri 28

Sat 29

Sun 30

Mon 31

now

Talkdesk Zendesk Connector (Talkdesk Integrations)

Tue 25

Wed 26

Thu 27

Fri 28

Sat 29

Sun 30

Mon 31

now

Talkdesk Slack Connector (Talkdesk Integrations)

Tue 25

Wed 26

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Sat 29

Sun 30

Mon 31

now

Talkdesk ServiceNow Connector (Talkdesk Integrations)

Tue 25

Wed 26

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Sat 29

Sun 30

Mon 31

now

Talkdesk Zoom Connector (Talkdesk Integrations)

Tue 25

Wed 26

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Sun 30

Mon 31

now

Talkdesk Microsoft Teams Connector (Talkdesk Integrations)

Tue 25

Wed 26

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Sun 30

Mon 31

now

Talkdesk Microsoft Dynamics 365 Connector (Talkdesk Integrations)

Tue 25

Wed 26

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Sat 29

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Mon 31

now

Talkdesk Live™ Dashboard (Talkdesk Platform)

Tue 25

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Sat 29

Sun 30

Mon 31

now

Other Connectors (Integrations)

Tue 25

Wed 26

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Sun 30

Mon 31

now

Talkdesk Explore™ Reporting (Talkdesk Platform)

Tue 25

Wed 26

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Sat 29

Sun 30

Mon 31

now

Talkdesk Interaction Analytics™ (Talkdesk Ascend AI)

Tue 25

Wed 26

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Sun 30

Mon 31

now

Talkdesk Copilot™ (Talkdesk Ascend AI)

Tue 25

Wed 26

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Sat 29

Sun 30

Mon 31

now

Talkdesk Workspace Designer™ (Products for Platform)

Tue 25

Wed 26

Thu 27

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Sat 29

Sun 30

Mon 31

now

Talkdesk AI Trainer™ (Talkdesk Ascend AI)

Tue 25

Wed 26

Thu 27

Fri 28

Sat 29

Sun 30

Mon 31

now

Talkdesk Workspace™ (Products for Platform)

Tue 25

Wed 26

Thu 27

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Sat 29

Sun 30

Mon 31

now

Agent Workspace (Apps)

Tue 25

Wed 26

Thu 27

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Sat 29

Sun 30

Mon 31

now

Talkdesk Feedback™ (Talkdesk Workforce Engagement)

Tue 25

Wed 26

Thu 27

Fri 28

Sat 29

Sun 30

Mon 31

now

Talkdesk Performance Management™ (Talkdesk Workforce Engagement)

Tue 25

Wed 26

Thu 27

Fri 28

Sat 29

Sun 30

Mon 31

now

Talkdesk Phone™ (Talkdesk Voice)

Tue 25

Wed 26

Thu 27

Fri 28

Sat 29

Sun 30

Mon 31

now

Talkdesk QM Assist™ (Talkdesk Workforce Engagement)

Tue 25

Wed 26

Thu 27

Fri 28

Sat 29

Sun 30

Mon 31

now

Talkdesk Conversations Mobile App™ (Talkdesk Omnichannel Engagement)

Tue 25

Wed 26

Thu 27

Fri 28

Sat 29

Sun 30

Mon 31

now

Talkdesk Phone Mobile App (Talkdesk Voice)

Tue 25

Wed 26

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Sat 29

Sun 30

Mon 31

now

Talkdesk Screen Recording (Talkdesk Workforce Engagement)

Tue 25

Wed 26

Thu 27

Fri 28

Sat 29

Sun 30

Mon 31

now

xConnect (Voice Platform)

Tue 25

Wed 26

Thu 27

Fri 28

Sat 29

Sun 30

Mon 31

now

Talkdesk Dialer™ (Talkdesk Voice)

Tue 25

Wed 26

Thu 27

Fri 28

Sat 29

Sun 30

Mon 31

now

Talkdesk Knowledge Management™ (Talkdesk Ascend AI)

Tue 25

Wed 26

Thu 27

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Sat 29

Sun 30

Mon 31

now

Talkdesk Autopilot™ (Talkdesk Ascend AI)

Tue 25

Wed 26

Thu 27

Fri 28

Sat 29

Sun 30

Mon 31

now

Talkdesk Call Recording™ (Talkdesk Workforce Engagement)

Tue 25

Wed 26

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Sat 29

Sun 30

Mon 31

now

Talkdesk Workforce Management™ (Talkdesk Workforce Engagement)

Tue 25

Wed 26

Thu 27

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Sat 29

Sun 30

Mon 31

now

Talkdesk Identity™ (Talkdesk Ascend AI)

Tue 25

Wed 26

Thu 27

Fri 28

Sat 29

Sun 30

Mon 31

now

Talkdesk for Service Cloud Voice (Talkdesk Integrations)

Tue 25

Wed 26

Thu 27

Fri 28

Sat 29

Sun 30

Mon 31

now

Talkdesk Self-Service Portal (Apps)

Tue 25

Wed 26

Thu 27

Fri 28

Sat 29

Sun 30

Mon 31

now

Talkdesk Studio™ IVR and Routing (Talkdesk Omnichannel Engagement)

Tue 25

Wed 26

Thu 27

Fri 28

Sat 29

Sun 30

Mon 31

now

Proxy (Platform)

Tue 25

Wed 26

Thu 27

Fri 28

Sat 29

Sun 30

Mon 31

now

Talkdesk Global Communications Network™ (Talkdesk Voice)

Tue 25

Wed 26

Thu 27

Fri 28

Sat 29

Sun 30

Mon 31

now

Talkdesk Advanced Dialer (Talkdesk Voice)

Tue 25

Wed 26

Thu 27

Fri 28

Sat 29

Sun 30

Mon 31

now

Talkdesk Dialer for Salesforce™ (Talkdesk Voice)

Tue 25

Wed 26

Thu 27

Fri 28

Sat 29

Sun 30

Mon 31

now

Talkdesk Navigator™ (Talkdesk Ascend AI)

Tue 25

Wed 26

Thu 27

Fri 28

Sat 29

Sun 30

Mon 31

now

Email (Talkdesk Digital Engagement)

Tue 25

Wed 26

Thu 27

Fri 28

Sat 29

Sun 30

Mon 31

now

Talkdesk Shield™ (Talkdesk Ascend AI)

Tue 25

Wed 26

Thu 27

Fri 28

Sat 29

Sun 30

Mon 31

now

Talkdesk CX Sensors™ (Talkdesk Ascend AI)

Tue 25

Wed 26

Thu 27

Fri 28

Sat 29

Sun 30

Mon 31

now

Talkdesk Conversations (Talkdesk Omnichannel Engagement)

Tue 25

Wed 26

Thu 27

Fri 28

Sat 29

Sun 30

Mon 31

now

Talkdesk Zoho Connector (Products for Integrations)

Tue 25

Wed 26

Thu 27

Fri 28

Sat 29

Sun 30

Mon 31

now

Call Controls (Agent Experience & Routing)

Tue 25

Wed 26

Thu 27

Fri 28

Sat 29

Sun 30

Mon 31

now

Talkdesk SMS (Talkdesk Omnichannel Engagement)

Tue 25

Wed 26

Thu 27

Fri 28

Sat 29

Sun 30

Mon 31

now

Talkdesk Email (Talkdesk Omnichannel Engagement)

Tue 25

Wed 26

Thu 27

Fri 28

Sat 29

Sun 30

Mon 31

now

Talkdesk Chat (Talkdesk Omnichannel Engagement)

Tue 25

Wed 26

Thu 27

Fri 28

Sat 29

Sun 30

Mon 31

now

Call Flows & Routing (Agent Experience & Routing)

Tue 25

Wed 26

Thu 27

Fri 28

Sat 29

Sun 30

Mon 31

now

Greetings & Audio Messages (Agent Experience & Routing)

Tue 25

Wed 26

Thu 27

Fri 28

Sat 29

Sun 30

Mon 31

now

Talkdesk Cases™ (Talkdesk Omnichannel Engagement)

Tue 25

Wed 26

Thu 27

Fri 28

Sat 29

Sun 30

Mon 31

now

Talkdesk Automated Notifications™ (Talkdesk Omnichannel Engagement)

Tue 25

Wed 26

Thu 27

Fri 28

Sat 29

Sun 30

Mon 31

now

Studio Flow Execution (Agent Experience & Routing)

Tue 25

Wed 26

Thu 27

Fri 28

Sat 29

Sun 30

Mon 31

now

Home (Products and Features)

Tue 25

Wed 26

Thu 27

Fri 28

Sat 29

Sun 30

Mon 31

now

Talkdesk Hybrid Cloud™ Storage (Talkdesk Platform)

Tue 25

Wed 26

Thu 27

Fri 28

Sat 29

Sun 30

Mon 31

now

Talkdesk HubSpot Connector (Talkdesk Integrations)

Tue 25

Wed 26

Thu 27

Fri 28

Sat 29

Sun 30

Mon 31

now

Talkdesk Oracle Service Cloud Connector (Talkdesk Integrations)

Tue 25

Wed 26

Thu 27

Fri 28

Sat 29

Sun 30

Mon 31

now

Talkdesk Pega Connector (Talkdesk Integrations)

Tue 25

Wed 26

Thu 27

Fri 28

Sat 29

Sun 30

Mon 31

now

Talkdesk Verint WFM Connector (Talkdesk Integrations)

Tue 25

Wed 26

Thu 27

Fri 28

Sat 29

Sun 30

Mon 31

now

Callbar (Products and Features)

Tue 25

Wed 26

Thu 27

Fri 28

Sat 29

Sun 30

Mon 31

now

Talkdesk SAP Cloud for Customer (C4C) Connector (Talkdesk Integrations)

Tue 25

Wed 26

Thu 27

Fri 28

Sat 29

Sun 30

Mon 31

now

Talkdesk ID Login (Platform)

Tue 25

Wed 26

Thu 27

Fri 28

Sat 29

Sun 30

Mon 31

now

Talkdesk Digital Engagement™ (Products and Features)

Tue 25

Wed 26

Thu 27

Fri 28

Sat 29

Sun 30

Mon 31

now

Talkdesk Outreach Connector (Talkdesk Integrations)

Tue 25

Wed 26

Thu 27

Fri 28

Sat 29

Sun 30

Mon 31

now

Talkdesk Financial Services Experience Cloud™ Banking Connector (Industries Experience Clouds)

Tue 25

Wed 26

Thu 27

Fri 28

Sat 29

Sun 30

Mon 31

now

Talkdesk Financial Services Experience Cloud™ Accelerator for Guidewire ClaimCenter (Industries Experience Clouds)

Tue 25

Wed 26

Thu 27

Fri 28

Sat 29

Sun 30

Mon 31

now

Talkdesk Quality Management™ (Products and Features)

Tue 25

Wed 26

Thu 27

Fri 28

Sat 29

Sun 30

Mon 31

now

Talkdesk Healthcare Experience Cloud™ for Providers Epic Connector (Industries Experience Clouds)

Tue 25

Wed 26

Thu 27

Fri 28

Sat 29

Sun 30

Mon 31

now

Talkdesk Healthcare Experience Cloud™ for Providers Athena Health Connector (Industries Experience Clouds)

Tue 25

Wed 26

Thu 27

Fri 28

Sat 29

Sun 30

Mon 31

now

Talkdesk Healthcare Experience Cloud™ for Providers Cerner Connector (Industries Experience Clouds)

Tue 25

Wed 26

Thu 27

Fri 28

Sat 29

Sun 30

Mon 31

now

Talkdesk Healthcare Experience Cloud™ for Providers EHR Connector (Industries Experience Clouds)

Tue 25

Wed 26

Thu 27

Fri 28

Sat 29

Sun 30

Mon 31

now

Talkdesk Retail Experience Cloud™ Shopify Connector (Industries Experience Clouds)

Tue 25

Wed 26

Thu 27

Fri 28

Sat 29

Sun 30

Mon 31

now

Talkdesk Retail Experience Cloud™ BigCommerce Connector (Industries Experience Clouds)

Tue 25

Wed 26

Thu 27

Fri 28

Sat 29

Sun 30

Mon 31

now

Security & Compliance (Platform)

Tue 25

Wed 26

Thu 27

Fri 28

Sat 29

Sun 30

Mon 31

now

Talkdesk Quality Management™ (Talkdesk Workforce Engagement)

Tue 25

Wed 26

Thu 27

Fri 28

Sat 29

Sun 30

Mon 31

now

Talkdesk Workspace™ (Talkdesk Platform)

Tue 25

Wed 26

Thu 27

Fri 28

Sat 29

Sun 30

Mon 31

now

Talkdesk Europe (Germany)

Tue 25

Wed 26

Thu 27

Fri 28

Sat 29

Sun 30

Mon 31

now

Inbound Calls (Talkdesk Voice)

Tue 25

Wed 26

Thu 27

Fri 28

Sat 29

Sun 30

Mon 31

now

Subset of Inbound and Outbound calls not connecting

Started 31 Mar 2025 15:42:54 (1 day ago), resolved 31 Mar 2025 21:06:30 (21 hours ago)

Minor Incident

Resolved

Inbound Calls (Talkdesk Voice)

Outbound Calls (Talkdesk Voice)

Talkdesk Autopilot™ (Talkdesk Ascend AI)

More...

We are observing a subset of inbound calls not connecting/dropping in the US region. We will provide an update as soon as we have more details.

Resolved: At this point, the system is back to normal values, and the customers should not be experiencing any degraded performance. Incident resolved.

31 Mar 2025 21:06:30 (21 hours ago)

Monitoring: We are still seeing recovery on our systems. A subset of customers may encounter timeout errors, component failures, or increased processing times within components, Autopilot, and Chat, resulting in the non-delivery of conversations to agents. Updates will be provided at the earliest opportunity.

31 Mar 2025 20:11:10 (22 hours ago)

Monitoring: A fix has been implemented by our voice service provider, and we are still seeing recovery on our systems. A subset of customers may encounter timeout errors, component failures, or increased processing times within components, Autopilot, and Chat, resulting in the non-delivery of conversations to agents. Updates will be provided at the earliest opportunity.

31 Mar 2025 19:55:17 (22 hours ago)

Monitoring: A fix has been implemented by our voice service provider, and we are still seeing recovery on our systems. A subset of customers may encounter timeout errors, component failures, or increased processing times within components, Autopilot, and Chat, resulting in the non-delivery of conversations to agents. Updates will be provided at the earliest opportunity.

31 Mar 2025 19:38:40 (22 hours ago)

Monitoring: A fix has been implemented by our voice service provider, and we are still seeing recovery on our systems. A subset of customers may encounter timeout errors, component failures, or increased processing times within components, Autopilot, and Chat, resulting in the non-delivery of conversations to agents. Updates will be provided at the earliest opportunity.

31 Mar 2025 19:18:47 (23 hours ago)

Monitoring: A fix has been implemented by our voice service provider, and we are still seeing recovery on our systems. A subset of customers may experience specific studio components, Autopilot and Chat, not delivering the conversation to the agent. We will update you as soon as possible

31 Mar 2025 18:42:02 (23 hours ago)

Monitoring: A fix has been implemented by our voice service provider, and we are still seeing recovery on our systems. Studio flows are currently recovering; a subset of customers may experience timeout errors, component failures, or longer time in components. We will update you as soon as possible

31 Mar 2025 18:04:02 (24 hours ago)

Monitoring: A fix has been implemented by our voice service provider, and we are still seeing recovery. We are currently monitoring our system.

31 Mar 2025 17:27:56 (1 day ago)

Monitoring: A fix has been implemented by our voice service provider, and we are currently seeing recovery. We will provide an update as soon as possible.

31 Mar 2025 17:10:32 (1 day ago)

Identified: Mitigation measures are being applied, and we are currently seeing some recovery on our systems. We are following up with our voice service provider. Inbound and outbound calls are currently under degraded performance in the US and EU regions. We will provide an update as soon as possible.

31 Mar 2025 17:04:12 (1 day ago)

Identified: Mitigation measures are still in progress, we are following up with our voice service provider. Inbound and outbound calls are currently under degraded performance in the US and EU regions. We will provide an update as soon as possible.

31 Mar 2025 16:48:24 (1 day ago)

Identified: Mitigation measures are still in progress, we are following up with our voice service provider. Inbound and outbound calls are currently under degraded performance. We will provide an update as soon as possible.

31 Mar 2025 16:40:54 (1 day ago)

Identified: Mitigation measures are still in progress, we are following up with our voice service provider. Inbound and outbound calls are currently under degraded performance. We will provide an update as soon as possible.

31 Mar 2025 16:39:25 (1 day ago)

Identified: Mitigation measures are still in progress, we are following up with our voice service provider. We will provide an update as soon as possible.

31 Mar 2025 16:25:25 (1 day ago)

Identified: The Talkdesk voice service provider has been engaged in the incident resolution. Mitigation measures are in progress. We will provide an update as soon as possible.

31 Mar 2025 16:09:29 (1 day ago)

Investigating: Our engineering team has been engaged in the incident resolution. Mitigation measures are in progress. We will provide an update in 15 minutes or sooner.

31 Mar 2025 15:57:37 (1 day ago)

Investigating: We are observing a subset of inbound calls not connecting/dropping in the US region. We will provide an update as soon as we have more details.

31 Mar 2025 15:42:54 (1 day ago)

See all updates

Outbound Calls (Talkdesk Voice)

Tue 25

Wed 26

Thu 27

Fri 28

Sat 29

Sun 30

Mon 31

now

Subset of Inbound and Outbound calls not connecting

Started 31 Mar 2025 15:42:54 (1 day ago), resolved 31 Mar 2025 21:06:30 (21 hours ago)

Minor Incident

Resolved

Inbound Calls (Talkdesk Voice)

Outbound Calls (Talkdesk Voice)

Talkdesk Autopilot™ (Talkdesk Ascend AI)

More...

We are observing a subset of inbound calls not connecting/dropping in the US region. We will provide an update as soon as we have more details.

Resolved: At this point, the system is back to normal values, and the customers should not be experiencing any degraded performance. Incident resolved.

31 Mar 2025 21:06:30 (21 hours ago)

Monitoring: We are still seeing recovery on our systems. A subset of customers may encounter timeout errors, component failures, or increased processing times within components, Autopilot, and Chat, resulting in the non-delivery of conversations to agents. Updates will be provided at the earliest opportunity.

31 Mar 2025 20:11:10 (22 hours ago)

Monitoring: A fix has been implemented by our voice service provider, and we are still seeing recovery on our systems. A subset of customers may encounter timeout errors, component failures, or increased processing times within components, Autopilot, and Chat, resulting in the non-delivery of conversations to agents. Updates will be provided at the earliest opportunity.

31 Mar 2025 19:55:17 (22 hours ago)

Monitoring: A fix has been implemented by our voice service provider, and we are still seeing recovery on our systems. A subset of customers may encounter timeout errors, component failures, or increased processing times within components, Autopilot, and Chat, resulting in the non-delivery of conversations to agents. Updates will be provided at the earliest opportunity.

31 Mar 2025 19:38:40 (22 hours ago)

Monitoring: A fix has been implemented by our voice service provider, and we are still seeing recovery on our systems. A subset of customers may encounter timeout errors, component failures, or increased processing times within components, Autopilot, and Chat, resulting in the non-delivery of conversations to agents. Updates will be provided at the earliest opportunity.

31 Mar 2025 19:18:47 (23 hours ago)

Monitoring: A fix has been implemented by our voice service provider, and we are still seeing recovery on our systems. A subset of customers may experience specific studio components, Autopilot and Chat, not delivering the conversation to the agent. We will update you as soon as possible

31 Mar 2025 18:42:02 (23 hours ago)

Monitoring: A fix has been implemented by our voice service provider, and we are still seeing recovery on our systems. Studio flows are currently recovering; a subset of customers may experience timeout errors, component failures, or longer time in components. We will update you as soon as possible

31 Mar 2025 18:04:02 (24 hours ago)

Monitoring: A fix has been implemented by our voice service provider, and we are still seeing recovery. We are currently monitoring our system.

31 Mar 2025 17:27:56 (1 day ago)

Monitoring: A fix has been implemented by our voice service provider, and we are currently seeing recovery. We will provide an update as soon as possible.

31 Mar 2025 17:10:32 (1 day ago)

Identified: Mitigation measures are being applied, and we are currently seeing some recovery on our systems. We are following up with our voice service provider. Inbound and outbound calls are currently under degraded performance in the US and EU regions. We will provide an update as soon as possible.

31 Mar 2025 17:04:12 (1 day ago)

Identified: Mitigation measures are still in progress, we are following up with our voice service provider. Inbound and outbound calls are currently under degraded performance in the US and EU regions. We will provide an update as soon as possible.

31 Mar 2025 16:48:24 (1 day ago)

Identified: Mitigation measures are still in progress, we are following up with our voice service provider. Inbound and outbound calls are currently under degraded performance. We will provide an update as soon as possible.

31 Mar 2025 16:40:54 (1 day ago)

Identified: Mitigation measures are still in progress, we are following up with our voice service provider. Inbound and outbound calls are currently under degraded performance. We will provide an update as soon as possible.

31 Mar 2025 16:39:25 (1 day ago)

Identified: Mitigation measures are still in progress, we are following up with our voice service provider. We will provide an update as soon as possible.

31 Mar 2025 16:25:25 (1 day ago)

Identified: The Talkdesk voice service provider has been engaged in the incident resolution. Mitigation measures are in progress. We will provide an update as soon as possible.

31 Mar 2025 16:09:29 (1 day ago)

Investigating: Our engineering team has been engaged in the incident resolution. Mitigation measures are in progress. We will provide an update in 15 minutes or sooner.

31 Mar 2025 15:57:37 (1 day ago)

Investigating: We are observing a subset of inbound calls not connecting/dropping in the US region. We will provide an update as soon as we have more details.

31 Mar 2025 15:42:54 (1 day ago)

See all updates

Outbound calls degraded performance

Started 1 Apr 2025 10:20:55 (8 hours ago), resolved 1 Apr 2025 10:46:47 (7 hours ago)

Minor Incident

Resolved

Outbound Calls (Talkdesk Voice)

We are observing degraded performance in Outbound calls in the US and EU regions. We will provide an update as soon as we have more details.

See all updates

Talkdesk Workspace Designer™ (Products for Platform)

Tue 25

Wed 26

Thu 27

Fri 28

Sat 29

Sun 30

Mon 31

now

Contact Synchronization (Integrations)

Tue 25

Wed 26

Thu 27

Fri 28

Sat 29

Sun 30

Mon 31

now

Talkdesk BYOC (Bring Your Own Carrier) (Talkdesk Voice)

Tue 25

Wed 26

Thu 27

Fri 28

Sat 29

Sun 30

Mon 31

now

Pop & Automated Task Execution (Integrations)

Tue 25

Wed 26

Thu 27

Fri 28

Sat 29

Sun 30

Mon 31

now

Talkdesk Workspace™ (Products for Platform)

Tue 25

Wed 26

Thu 27

Fri 28

Sat 29

Sun 30

Mon 31

now

Talkdesk Login (Talkdesk Platform)

Tue 25

Wed 26

Thu 27

Fri 28

Sat 29

Sun 30

Mon 31

now

Talkdesk API (Talkdesk Platform)

Tue 25

Wed 26

Thu 27

Fri 28

Sat 29

Sun 30

Mon 31

now

Talkdesk Secure Payments™ (Talkdesk Platform)

Tue 25

Wed 26

Thu 27

Fri 28

Sat 29

Sun 30

Mon 31

now

Talkdesk Fax-powered by eFax (Talkdesk Omnichannel Engagement)

Tue 25

Wed 26

Thu 27

Fri 28

Sat 29

Sun 30

Mon 31

now

Talkdesk Connections™ (Talkdesk Platform)

Tue 25

Wed 26

Thu 27

Fri 28

Sat 29

Sun 30

Mon 31

now

Talkdesk Guardian™ (Talkdesk Ascend AI)

Tue 25

Wed 26

Thu 27

Fri 28

Sat 29

Sun 30

Mon 31

now

Talkdesk AppConnect™ (Marketplace)

Tue 25

Wed 26

Thu 27

Fri 28

Sat 29

Sun 30

Mon 31

now

Talkdesk Conversation Orchestrator™ (Talkdesk Platform)

Tue 25

Wed 26

Thu 27

Fri 28

Sat 29

Sun 30

Mon 31

now

xConnect (Voice Platform)

Tue 25

Wed 26

Thu 27

Fri 28

Sat 29

Sun 30

Mon 31

now

Talkdesk Social Messaging (Talkdesk Omnichannel Engagement)

Tue 25

Wed 26

Thu 27

Fri 28

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Sun 30

Mon 31

now

Talkdesk Digital Connect™ (Talkdesk Omnichannel Engagement)

Tue 25

Wed 26

Thu 27

Fri 28

Sat 29

Sun 30

Mon 31

now

Other Connectors (Integrations)

Tue 25

Wed 26

Thu 27

Fri 28

Sat 29

Sun 30

Mon 31

now

Talkdesk for Salesforce (Talkdesk Integrations)

Tue 25

Wed 26

Thu 27

Fri 28

Sat 29

Sun 30

Mon 31

now

Talkdesk Zendesk Connector (Talkdesk Integrations)

Tue 25

Wed 26

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Sun 30

Mon 31

now

Talkdesk Slack Connector (Talkdesk Integrations)

Tue 25

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Mon 31

now

Talkdesk ServiceNow Connector (Talkdesk Integrations)

Tue 25

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Mon 31

now

Talkdesk Zoom Connector (Talkdesk Integrations)

Tue 25

Wed 26

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Sat 29

Sun 30

Mon 31

now

Agent Workspace (Apps)

Tue 25

Wed 26

Thu 27

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Sun 30

Mon 31

now

Talkdesk Microsoft Teams Connector (Talkdesk Integrations)

Tue 25

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Mon 31

now

Talkdesk Microsoft Dynamics 365 Connector (Talkdesk Integrations)

Tue 25

Wed 26

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Sun 30

Mon 31

now

Talkdesk Live™ Dashboard (Talkdesk Platform)

Tue 25

Wed 26

Thu 27

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Sat 29

Sun 30

Mon 31

now

Proxy (Platform)

Tue 25

Wed 26

Thu 27

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Sun 30

Mon 31

now

Talkdesk Explore™ Reporting (Talkdesk Platform)

Tue 25

Wed 26

Thu 27

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Sun 30

Mon 31

now

Talkdesk Interaction Analytics™ (Talkdesk Ascend AI)

Tue 25

Wed 26

Thu 27

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Sat 29

Sun 30

Mon 31

now

Security & Compliance (Platform)

Tue 25

Wed 26

Thu 27

Fri 28

Sat 29

Sun 30

Mon 31

now

Talkdesk Copilot™ (Talkdesk Ascend AI)

Tue 25

Wed 26

Thu 27

Fri 28

Sat 29

Sun 30

Mon 31

now

Talkdesk AI Trainer™ (Talkdesk Ascend AI)

Tue 25

Wed 26

Thu 27

Fri 28

Sat 29

Sun 30

Mon 31

now

Talkdesk Zoho Connector (Products for Integrations)

Tue 25

Wed 26

Thu 27

Fri 28

Sat 29

Sun 30

Mon 31

now

Email (Talkdesk Digital Engagement)

Tue 25

Wed 26

Thu 27

Fri 28

Sat 29

Sun 30

Mon 31

now

Talkdesk Feedback™ (Talkdesk Workforce Engagement)

Tue 25

Wed 26

Thu 27

Fri 28

Sat 29

Sun 30

Mon 31

now

Talkdesk Performance Management™ (Talkdesk Workforce Engagement)

Tue 25

Wed 26

Thu 27

Fri 28

Sat 29

Sun 30

Mon 31

now

Talkdesk Phone™ (Talkdesk Voice)

Tue 25

Wed 26

Thu 27

Fri 28

Sat 29

Sun 30

Mon 31

now

Talkdesk QM Assist™ (Talkdesk Workforce Engagement)

Tue 25

Wed 26

Thu 27

Fri 28

Sat 29

Sun 30

Mon 31

now

Talkdesk Conversations Mobile App™ (Talkdesk Omnichannel Engagement)

Tue 25

Wed 26

Thu 27

Fri 28

Sat 29

Sun 30

Mon 31

now

Talkdesk Phone Mobile App (Talkdesk Voice)

Tue 25

Wed 26

Thu 27

Fri 28

Sat 29

Sun 30

Mon 31

now

Talkdesk Self-Service Portal (Apps)

Tue 25

Wed 26

Thu 27

Fri 28

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Sun 30

Mon 31

now

Home (Products and Features)

Tue 25

Wed 26

Thu 27

Fri 28

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Sun 30

Mon 31

now

Talkdesk Screen Recording (Talkdesk Workforce Engagement)

Tue 25

Wed 26

Thu 27

Fri 28

Sat 29

Sun 30

Mon 31

now

Talkdesk Dialer™ (Talkdesk Voice)

Tue 25

Wed 26

Thu 27

Fri 28

Sat 29

Sun 30

Mon 31

now

Talkdesk Knowledge Management™ (Talkdesk Ascend AI)

Tue 25

Wed 26

Thu 27

Fri 28

Sat 29

Sun 30

Mon 31

now

Talkdesk Autopilot™ (Talkdesk Ascend AI)

Tue 25

Wed 26

Thu 27

Fri 28

Sat 29

Sun 30

Mon 31

now

Subset of Inbound and Outbound calls not connecting

Started 31 Mar 2025 15:42:54 (1 day ago), resolved 31 Mar 2025 21:06:30 (21 hours ago)

Minor Incident

Resolved

Inbound Calls (Talkdesk Voice)

Outbound Calls (Talkdesk Voice)

Talkdesk Autopilot™ (Talkdesk Ascend AI)

More...

We are observing a subset of inbound calls not connecting/dropping in the US region. We will provide an update as soon as we have more details.

Resolved: At this point, the system is back to normal values, and the customers should not be experiencing any degraded performance. Incident resolved.

31 Mar 2025 21:06:30 (21 hours ago)

Monitoring: We are still seeing recovery on our systems. A subset of customers may encounter timeout errors, component failures, or increased processing times within components, Autopilot, and Chat, resulting in the non-delivery of conversations to agents. Updates will be provided at the earliest opportunity.

31 Mar 2025 20:11:10 (22 hours ago)

Monitoring: A fix has been implemented by our voice service provider, and we are still seeing recovery on our systems. A subset of customers may encounter timeout errors, component failures, or increased processing times within components, Autopilot, and Chat, resulting in the non-delivery of conversations to agents. Updates will be provided at the earliest opportunity.

31 Mar 2025 19:55:17 (22 hours ago)

Monitoring: A fix has been implemented by our voice service provider, and we are still seeing recovery on our systems. A subset of customers may encounter timeout errors, component failures, or increased processing times within components, Autopilot, and Chat, resulting in the non-delivery of conversations to agents. Updates will be provided at the earliest opportunity.

31 Mar 2025 19:38:40 (22 hours ago)

Monitoring: A fix has been implemented by our voice service provider, and we are still seeing recovery on our systems. A subset of customers may encounter timeout errors, component failures, or increased processing times within components, Autopilot, and Chat, resulting in the non-delivery of conversations to agents. Updates will be provided at the earliest opportunity.

31 Mar 2025 19:18:47 (23 hours ago)

Monitoring: A fix has been implemented by our voice service provider, and we are still seeing recovery on our systems. A subset of customers may experience specific studio components, Autopilot and Chat, not delivering the conversation to the agent. We will update you as soon as possible

31 Mar 2025 18:42:02 (23 hours ago)

Monitoring: A fix has been implemented by our voice service provider, and we are still seeing recovery on our systems. Studio flows are currently recovering; a subset of customers may experience timeout errors, component failures, or longer time in components. We will update you as soon as possible

31 Mar 2025 18:04:02 (24 hours ago)

Monitoring: A fix has been implemented by our voice service provider, and we are still seeing recovery. We are currently monitoring our system.

31 Mar 2025 17:27:56 (1 day ago)

Monitoring: A fix has been implemented by our voice service provider, and we are currently seeing recovery. We will provide an update as soon as possible.

31 Mar 2025 17:10:32 (1 day ago)

Identified: Mitigation measures are being applied, and we are currently seeing some recovery on our systems. We are following up with our voice service provider. Inbound and outbound calls are currently under degraded performance in the US and EU regions. We will provide an update as soon as possible.

31 Mar 2025 17:04:12 (1 day ago)

Identified: Mitigation measures are still in progress, we are following up with our voice service provider. Inbound and outbound calls are currently under degraded performance in the US and EU regions. We will provide an update as soon as possible.

31 Mar 2025 16:48:24 (1 day ago)

Identified: Mitigation measures are still in progress, we are following up with our voice service provider. Inbound and outbound calls are currently under degraded performance. We will provide an update as soon as possible.

31 Mar 2025 16:40:54 (1 day ago)

Identified: Mitigation measures are still in progress, we are following up with our voice service provider. Inbound and outbound calls are currently under degraded performance. We will provide an update as soon as possible.

31 Mar 2025 16:39:25 (1 day ago)

Identified: Mitigation measures are still in progress, we are following up with our voice service provider. We will provide an update as soon as possible.

31 Mar 2025 16:25:25 (1 day ago)

Identified: The Talkdesk voice service provider has been engaged in the incident resolution. Mitigation measures are in progress. We will provide an update as soon as possible.

31 Mar 2025 16:09:29 (1 day ago)

Investigating: Our engineering team has been engaged in the incident resolution. Mitigation measures are in progress. We will provide an update in 15 minutes or sooner.

31 Mar 2025 15:57:37 (1 day ago)

Investigating: We are observing a subset of inbound calls not connecting/dropping in the US region. We will provide an update as soon as we have more details.

31 Mar 2025 15:42:54 (1 day ago)

See all updates

Callbar (Products and Features)

Tue 25

Wed 26

Thu 27

Fri 28

Sat 29

Sun 30

Mon 31

now

Talkdesk Call Recording™ (Talkdesk Workforce Engagement)

Tue 25

Wed 26

Thu 27

Fri 28

Sat 29

Sun 30

Mon 31

now

Talkdesk Workforce Management™ (Talkdesk Workforce Engagement)

Tue 25

Wed 26

Thu 27

Fri 28

Sat 29

Sun 30

Mon 31

now

Talkdesk Identity™ (Talkdesk Ascend AI)

Tue 25

Wed 26

Thu 27

Fri 28

Sat 29

Sun 30

Mon 31

now

Talkdesk Digital Engagement™ (Products and Features)

Tue 25

Wed 26

Thu 27

Fri 28

Sat 29

Sun 30

Mon 31

now

Talkdesk for Service Cloud Voice (Talkdesk Integrations)

Tue 25

Wed 26

Thu 27

Fri 28

Sat 29

Sun 30

Mon 31

now

Call Controls (Agent Experience & Routing)

Tue 25

Wed 26

Thu 27

Fri 28

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Mon 31

now

Talkdesk Studio™ IVR and Routing (Talkdesk Omnichannel Engagement)

Tue 25

Wed 26

Thu 27

Fri 28

Sat 29

Sun 30

Mon 31

now

Talkdesk Global Communications Network™ (Talkdesk Voice)

Tue 25

Wed 26

Thu 27

Fri 28

Sat 29

Sun 30

Mon 31

now

Talkdesk Quality Management™ (Products and Features)

Tue 25

Wed 26

Thu 27

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Sun 30

Mon 31

now

Talkdesk Advanced Dialer (Talkdesk Voice)

Tue 25

Wed 26

Thu 27

Fri 28

Sat 29

Sun 30

Mon 31

now

Call Flows & Routing (Agent Experience & Routing)

Tue 25

Wed 26

Thu 27

Fri 28

Sat 29

Sun 30

Mon 31

now

Talkdesk Dialer for Salesforce™ (Talkdesk Voice)

Tue 25

Wed 26

Thu 27

Fri 28

Sat 29

Sun 30

Mon 31

now

Greetings & Audio Messages (Agent Experience & Routing)

Tue 25

Wed 26

Thu 27

Fri 28

Sat 29

Sun 30

Mon 31

now

Studio Flow Execution (Agent Experience & Routing)

Tue 25

Wed 26

Thu 27

Fri 28

Sat 29

Sun 30

Mon 31

now

Talkdesk Navigator™ (Talkdesk Ascend AI)

Tue 25

Wed 26

Thu 27

Fri 28

Sat 29

Sun 30

Mon 31

now

Talkdesk Shield™ (Talkdesk Ascend AI)

Tue 25

Wed 26

Thu 27

Fri 28

Sat 29

Sun 30

Mon 31

now

Talkdesk CX Sensors™ (Talkdesk Ascend AI)

Tue 25

Wed 26

Thu 27

Fri 28

Sat 29

Sun 30

Mon 31

now

Talkdesk Conversations (Talkdesk Omnichannel Engagement)

Tue 25

Wed 26

Thu 27

Fri 28

Sat 29

Sun 30

Mon 31

now

Talkdesk SMS (Talkdesk Omnichannel Engagement)

Tue 25

Wed 26

Thu 27

Fri 28

Sat 29

Sun 30

Mon 31

now

Talkdesk Email (Talkdesk Omnichannel Engagement)

Tue 25

Wed 26

Thu 27

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Sun 30

Mon 31

now

Talkdesk Chat (Talkdesk Omnichannel Engagement)

Tue 25

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Fri 28

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Sun 30

Mon 31

now

Subset of Inbound and Outbound calls not connecting

Started 31 Mar 2025 15:42:54 (1 day ago), resolved 31 Mar 2025 21:06:30 (21 hours ago)

Minor Incident

Resolved

Inbound Calls (Talkdesk Voice)

Outbound Calls (Talkdesk Voice)

Talkdesk Autopilot™ (Talkdesk Ascend AI)

More...

We are observing a subset of inbound calls not connecting/dropping in the US region. We will provide an update as soon as we have more details.

Resolved: At this point, the system is back to normal values, and the customers should not be experiencing any degraded performance. Incident resolved.

31 Mar 2025 21:06:30 (21 hours ago)

Monitoring: We are still seeing recovery on our systems. A subset of customers may encounter timeout errors, component failures, or increased processing times within components, Autopilot, and Chat, resulting in the non-delivery of conversations to agents. Updates will be provided at the earliest opportunity.

31 Mar 2025 20:11:10 (22 hours ago)

Monitoring: A fix has been implemented by our voice service provider, and we are still seeing recovery on our systems. A subset of customers may encounter timeout errors, component failures, or increased processing times within components, Autopilot, and Chat, resulting in the non-delivery of conversations to agents. Updates will be provided at the earliest opportunity.

31 Mar 2025 19:55:17 (22 hours ago)

Monitoring: A fix has been implemented by our voice service provider, and we are still seeing recovery on our systems. A subset of customers may encounter timeout errors, component failures, or increased processing times within components, Autopilot, and Chat, resulting in the non-delivery of conversations to agents. Updates will be provided at the earliest opportunity.

31 Mar 2025 19:38:40 (22 hours ago)

Monitoring: A fix has been implemented by our voice service provider, and we are still seeing recovery on our systems. A subset of customers may encounter timeout errors, component failures, or increased processing times within components, Autopilot, and Chat, resulting in the non-delivery of conversations to agents. Updates will be provided at the earliest opportunity.

31 Mar 2025 19:18:47 (23 hours ago)

Monitoring: A fix has been implemented by our voice service provider, and we are still seeing recovery on our systems. A subset of customers may experience specific studio components, Autopilot and Chat, not delivering the conversation to the agent. We will update you as soon as possible

31 Mar 2025 18:42:02 (23 hours ago)

Monitoring: A fix has been implemented by our voice service provider, and we are still seeing recovery on our systems. Studio flows are currently recovering; a subset of customers may experience timeout errors, component failures, or longer time in components. We will update you as soon as possible

31 Mar 2025 18:04:02 (24 hours ago)

Monitoring: A fix has been implemented by our voice service provider, and we are still seeing recovery. We are currently monitoring our system.

31 Mar 2025 17:27:56 (1 day ago)

Monitoring: A fix has been implemented by our voice service provider, and we are currently seeing recovery. We will provide an update as soon as possible.

31 Mar 2025 17:10:32 (1 day ago)

Identified: Mitigation measures are being applied, and we are currently seeing some recovery on our systems. We are following up with our voice service provider. Inbound and outbound calls are currently under degraded performance in the US and EU regions. We will provide an update as soon as possible.

31 Mar 2025 17:04:12 (1 day ago)

Identified: Mitigation measures are still in progress, we are following up with our voice service provider. Inbound and outbound calls are currently under degraded performance in the US and EU regions. We will provide an update as soon as possible.

31 Mar 2025 16:48:24 (1 day ago)

Identified: Mitigation measures are still in progress, we are following up with our voice service provider. Inbound and outbound calls are currently under degraded performance. We will provide an update as soon as possible.

31 Mar 2025 16:40:54 (1 day ago)

Identified: Mitigation measures are still in progress, we are following up with our voice service provider. Inbound and outbound calls are currently under degraded performance. We will provide an update as soon as possible.

31 Mar 2025 16:39:25 (1 day ago)

Identified: Mitigation measures are still in progress, we are following up with our voice service provider. We will provide an update as soon as possible.

31 Mar 2025 16:25:25 (1 day ago)

Identified: The Talkdesk voice service provider has been engaged in the incident resolution. Mitigation measures are in progress. We will provide an update as soon as possible.

31 Mar 2025 16:09:29 (1 day ago)

Investigating: Our engineering team has been engaged in the incident resolution. Mitigation measures are in progress. We will provide an update in 15 minutes or sooner.

31 Mar 2025 15:57:37 (1 day ago)

Investigating: We are observing a subset of inbound calls not connecting/dropping in the US region. We will provide an update as soon as we have more details.

31 Mar 2025 15:42:54 (1 day ago)

See all updates

Talkdesk Cases™ (Talkdesk Omnichannel Engagement)

Tue 25

Wed 26

Thu 27

Fri 28

Sat 29

Sun 30

Mon 31

now

Talkdesk ID Login (Platform)

Tue 25

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Thu 27

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Sun 30

Mon 31

now

Talkdesk Automated Notifications™ (Talkdesk Omnichannel Engagement)

Tue 25

Wed 26

Thu 27

Fri 28

Sat 29

Sun 30

Mon 31

now

Talkdesk Workspace Designer™ (Products for Platform)

Tue 25

Wed 26

Thu 27

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Sun 30

Mon 31

now

Talkdesk Hybrid Cloud™ Storage (Talkdesk Platform)

Tue 25

Wed 26

Thu 27

Fri 28

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Sun 30

Mon 31

now

Talkdesk Workspace™ (Products for Platform)

Tue 25

Wed 26

Thu 27

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Sat 29

Sun 30

Mon 31

now

Talkdesk HubSpot Connector (Talkdesk Integrations)

Tue 25

Wed 26

Thu 27

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Sun 30

Mon 31

now

Talkdesk Oracle Service Cloud Connector (Talkdesk Integrations)

Tue 25

Wed 26

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Sun 30

Mon 31

now

Talkdesk Pega Connector (Talkdesk Integrations)

Tue 25

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Sun 30

Mon 31

now

Talkdesk Verint WFM Connector (Talkdesk Integrations)

Tue 25

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Mon 31

now

Talkdesk SAP Cloud for Customer (C4C) Connector (Talkdesk Integrations)

Tue 25

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Sun 30

Mon 31

now

Talkdesk Outreach Connector (Talkdesk Integrations)

Tue 25

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Sun 30

Mon 31

now

Talkdesk Financial Services Experience Cloud™ Banking Connector (Industries Experience Clouds)

Tue 25

Wed 26

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Fri 28

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Sun 30

Mon 31

now

Talkdesk Financial Services Experience Cloud™ Accelerator for Guidewire ClaimCenter (Industries Experience Clouds)

Tue 25

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Sun 30

Mon 31

now

Talkdesk Healthcare Experience Cloud™ for Providers Epic Connector (Industries Experience Clouds)

Tue 25

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Mon 31

now

Talkdesk Healthcare Experience Cloud™ for Providers Athena Health Connector (Industries Experience Clouds)

Tue 25

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Mon 31

now

Talkdesk Healthcare Experience Cloud™ for Providers Cerner Connector (Industries Experience Clouds)

Tue 25

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Mon 31

now

Talkdesk Healthcare Experience Cloud™ for Providers EHR Connector (Industries Experience Clouds)

Tue 25

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Sun 30

Mon 31

now

Contact Synchronization (Integrations)

Tue 25

Wed 26

Thu 27

Fri 28

Sat 29

Sun 30

Mon 31

now

Pop & Automated Task Execution (Integrations)

Tue 25

Wed 26

Thu 27

Fri 28

Sat 29

Sun 30

Mon 31

now

Talkdesk Retail Experience Cloud™ Shopify Connector (Industries Experience Clouds)

Tue 25

Wed 26

Thu 27

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Sun 30

Mon 31

now

Talkdesk Retail Experience Cloud™ BigCommerce Connector (Industries Experience Clouds)

Tue 25

Wed 26

Thu 27

Fri 28

Sat 29

Sun 30

Mon 31

now

Talkdesk Quality Management™ (Talkdesk Workforce Engagement)

Tue 25

Wed 26

Thu 27

Fri 28

Sat 29

Sun 30

Mon 31

now

Talkdesk Workspace™ (Talkdesk Platform)

Tue 25

Wed 26

Thu 27

Fri 28

Sat 29

Sun 30

Mon 31

now

Talkdesk APAC (Australia)

Tue 25

Wed 26

Thu 27

Fri 28

Sat 29

Sun 30

Mon 31

now

Inbound Calls (Talkdesk Voice)

Tue 25

Wed 26

Thu 27

Fri 28

Sat 29

Sun 30

Mon 31

now

Outbound Calls (Talkdesk Voice)

Tue 25

Wed 26

Thu 27

Fri 28

Sat 29

Sun 30

Mon 31

now

Talkdesk BYOC (Bring Your Own Carrier) (Talkdesk Voice)

Tue 25

Wed 26

Thu 27

Fri 28

Sat 29

Sun 30

Mon 31

now

Talkdesk Login (Talkdesk Platform)

Tue 25

Wed 26

Thu 27

Fri 28

Sat 29

Sun 30

Mon 31

now

Talkdesk Telephony

Tue 25

Wed 26

Thu 27

Fri 28

Sat 29

Sun 30

Mon 31

now

Talkdesk API (Talkdesk Platform)

Tue 25

Wed 26

Thu 27

Fri 28

Sat 29

Sun 30

Mon 31

now

Other Connectors (Integrations)

Tue 25

Wed 26

Thu 27

Fri 28

Sat 29

Sun 30

Mon 31

now

Inbound

Tue 25

Wed 26

Thu 27

Fri 28

Sat 29

Sun 30

Mon 31

now

Outbound

Tue 25

Wed 26

Thu 27

Fri 28

Sat 29

Sun 30

Mon 31

now

Talkdesk Secure Payments™ (Talkdesk Platform)

Tue 25

Wed 26

Thu 27

Fri 28

Sat 29

Sun 30

Mon 31

now

Talkdesk Connections™ (Talkdesk Platform)

Tue 25

Wed 26

Thu 27

Fri 28

Sat 29

Sun 30

Mon 31

now

PSTN

Tue 25

Wed 26

Thu 27

Fri 28

Sat 29

Sun 30

Mon 31

now

xConnect

Tue 25

Wed 26

Thu 27

Fri 28

Sat 29

Sun 30

Mon 31

now

Talkdesk Guardian™ (Talkdesk Ascend AI)

Tue 25

Wed 26

Thu 27

Fri 28

Sat 29

Sun 30

Mon 31

now

Talkdesk AppConnect™ (Marketplace)

Tue 25

Wed 26

Thu 27

Fri 28

Sat 29

Sun 30

Mon 31

now

Talkdesk Agent Experience & Routing

Tue 25

Wed 26

Thu 27

Fri 28

Sat 29

Sun 30

Mon 31

now

Agent Workspace (Apps)

Tue 25

Wed 26

Thu 27

Fri 28

Sat 29

Sun 30

Mon 31

now

Agent Dashboard

Tue 25

Wed 26

Thu 27

Fri 28

Sat 29

Sun 30

Mon 31

now

Talkdesk Conversation Orchestrator™ (Talkdesk Platform)

Tue 25

Wed 26

Thu 27

Fri 28

Sat 29

Sun 30

Mon 31

now

Talkdesk Fax-powered by eFax (Talkdesk Omnichannel Engagement)

Tue 25

Wed 26

Thu 27

Fri 28

Sat 29

Sun 30

Mon 31

now

Call Controls

Tue 25

Wed 26

Thu 27

Fri 28

Sat 29

Sun 30

Mon 31

now

Call Audio Quality

Tue 25

Wed 26

Thu 27

Fri 28

Sat 29

Sun 30

Mon 31

now

Talkdesk Social Messaging (Talkdesk Omnichannel Engagement)

Tue 25

Wed 26

Thu 27

Fri 28

Sat 29

Sun 30

Mon 31

now

Call Flows & Routing

Tue 25

Wed 26

Thu 27

Fri 28

Sat 29

Sun 30

Mon 31

now

Talkdesk Digital Connect™ (Talkdesk Omnichannel Engagement)

Tue 25

Wed 26

Thu 27

Fri 28

Sat 29

Sun 30

Mon 31

now

Greetings & Audio Messages

Tue 25

Wed 26

Thu 27

Fri 28

Sat 29

Sun 30

Mon 31

now

Talkdesk for Salesforce (Talkdesk Integrations)

Tue 25

Wed 26

Thu 27

Fri 28

Sat 29

Sun 30

Mon 31

now

Talkdesk Zendesk Connector (Talkdesk Integrations)

Tue 25

Wed 26

Thu 27

Fri 28

Sat 29

Sun 30

Mon 31

now

Studio Flow Execution

Tue 25

Wed 26

Thu 27

Fri 28

Sat 29

Sun 30

Mon 31

now

Studio Admin Interface

Tue 25

Wed 26

Thu 27

Fri 28

Sat 29

Sun 30

Mon 31

now

Talkdesk Slack Connector (Talkdesk Integrations)

Tue 25

Wed 26

Thu 27

Fri 28

Sat 29

Sun 30

Mon 31

now

Talkdesk Apps

Tue 25

Wed 26

Thu 27

Fri 28

Sat 29

Sun 30

Mon 31

now

Talkdesk ServiceNow Connector (Talkdesk Integrations)

Tue 25

Wed 26

Thu 27

Fri 28

Sat 29

Sun 30

Mon 31

now

Agent Workspace

Tue 25

Wed 26

Thu 27

Fri 28

Sat 29

Sun 30

Mon 31

now

Talkdesk Zoom Connector (Talkdesk Integrations)

Tue 25

Wed 26

Thu 27

Fri 28

Sat 29

Sun 30

Mon 31

now

Agent Assist

Tue 25

Wed 26

Thu 27

Fri 28

Sat 29

Sun 30

Mon 31

now

Talkdesk Microsoft Teams Connector (Talkdesk Integrations)

Tue 25

Wed 26

Thu 27

Fri 28

Sat 29

Sun 30

Mon 31

now

AI Trainer

Tue 25

Wed 26

Thu 27

Fri 28

Sat 29

Sun 30

Mon 31

now

Talkdesk Microsoft Dynamics 365 Connector (Talkdesk Integrations)

Tue 25

Wed 26

Thu 27

Fri 28

Sat 29

Sun 30

Mon 31

now

Talkdesk Live™ Dashboard (Talkdesk Platform)

Tue 25

Wed 26

Thu 27

Fri 28

Sat 29

Sun 30

Mon 31

now

Callbar

Tue 25

Wed 26

Thu 27

Fri 28

Sat 29

Sun 30

Mon 31

now

Talkdesk Explore™ Reporting (Talkdesk Platform)

Tue 25

Wed 26

Thu 27

Fri 28

Sat 29

Sun 30

Mon 31

now

Feedback

Tue 25

Wed 26

Thu 27

Fri 28

Sat 29

Sun 30

Mon 31

now

Talkdesk Interaction Analytics™ (Talkdesk Ascend AI)

Tue 25

Wed 26

Thu 27

Fri 28

Sat 29

Sun 30

Mon 31

now

Digital Engagement

Tue 25

Wed 26

Thu 27

Fri 28

Sat 29

Sun 30

Mon 31

now

Talkdesk Self-Service Portal (Apps)

Tue 25

Wed 26

Thu 27

Fri 28

Sat 29

Sun 30

Mon 31

now

Performance Management

Tue 25

Wed 26

Thu 27

Fri 28

Sat 29

Sun 30

Mon 31

now

Talkdesk Copilot™ (Talkdesk Ascend AI)

Tue 25

Wed 26

Thu 27

Fri 28

Sat 29

Sun 30

Mon 31

now

Phone

Tue 25

Wed 26

Thu 27

Fri 28

Sat 29

Sun 30

Mon 31

now

Talkdesk AI Trainer™ (Talkdesk Ascend AI)

Tue 25

Wed 26

Thu 27

Fri 28

Sat 29

Sun 30

Mon 31

now

Quality Management

Tue 25

Wed 26

Thu 27

Fri 28

Sat 29

Sun 30

Mon 31

now

Talkdesk Feedback™ (Talkdesk Workforce Engagement)

Tue 25

Wed 26

Thu 27

Fri 28

Sat 29

Sun 30

Mon 31

now

Talkdesk Performance Management™ (Talkdesk Workforce Engagement)

Tue 25

Wed 26

Thu 27

Fri 28

Sat 29

Sun 30

Mon 31

now

QM Assist

Tue 25

Wed 26

Thu 27

Fri 28

Sat 29

Sun 30

Mon 31

now

Talkdesk Phone™ (Talkdesk Voice)

Tue 25

Wed 26

Thu 27

Fri 28

Sat 29

Sun 30

Mon 31

now

Talkdesk Conversations Mobile App

Tue 25

Wed 26

Thu 27

Fri 28

Sat 29

Sun 30

Mon 31

now

Talkdesk Phone Mobile App

Tue 25

Wed 26

Thu 27

Fri 28

Sat 29

Sun 30

Mon 31

now

Talkdesk QM Assist™ (Talkdesk Workforce Engagement)

Tue 25

Wed 26

Thu 27

Fri 28

Sat 29

Sun 30

Mon 31

now

Talkdesk Schedule Mobile App

Tue 25

Wed 26

Thu 27

Fri 28

Sat 29

Sun 30

Mon 31

now

Talkdesk Conversations Mobile App™ (Talkdesk Omnichannel Engagement)

Tue 25

Wed 26

Thu 27

Fri 28

Sat 29

Sun 30

Mon 31

now

Talkdesk Phone Mobile App (Talkdesk Voice)

Tue 25

Wed 26

Thu 27

Fri 28

Sat 29

Sun 30

Mon 31

now

Talkdesk Predictive Dialer

Tue 25

Wed 26

Thu 27

Fri 28

Sat 29

Sun 30

Mon 31

now

Talkdesk Screen Recording (Talkdesk Workforce Engagement)

Tue 25

Wed 26

Thu 27

Fri 28

Sat 29

Sun 30

Mon 31

now

Talkdesk Self-Service Portal

Tue 25

Wed 26

Thu 27

Fri 28

Sat 29

Sun 30

Mon 31

now

Call Controls (Agent Experience & Routing)

Tue 25

Wed 26

Thu 27

Fri 28

Sat 29

Sun 30

Mon 31

now

Talkdesk Dialer™ (Talkdesk Voice)

Tue 25

Wed 26

Thu 27

Fri 28

Sat 29

Sun 30

Mon 31

now

Talkdesk Knowledge Management

Tue 25

Wed 26

Thu 27

Fri 28

Sat 29

Sun 30

Mon 31

now

Virtual Agent

Tue 25

Wed 26

Thu 27

Fri 28

Sat 29

Sun 30

Mon 31

now

Talkdesk Knowledge Management™ (Talkdesk Ascend AI)

Tue 25

Wed 26

Thu 27

Fri 28

Sat 29

Sun 30

Mon 31

now

Call Flows & Routing (Agent Experience & Routing)

Tue 25

Wed 26

Thu 27

Fri 28

Sat 29

Sun 30

Mon 31

now

Greetings & Audio Messages (Agent Experience & Routing)

Tue 25

Wed 26

Thu 27

Fri 28

Sat 29

Sun 30

Mon 31

now

Voice and Screen Recording

Tue 25

Wed 26

Thu 27

Fri 28

Sat 29

Sun 30

Mon 31

now

Talkdesk Autopilot™ (Talkdesk Ascend AI)

Tue 25

Wed 26

Thu 27

Fri 28

Sat 29

Sun 30

Mon 31

now

Studio Flow Execution (Agent Experience & Routing)

Tue 25

Wed 26

Thu 27

Fri 28

Sat 29

Sun 30

Mon 31

now

Talkdesk Call Recording™ (Talkdesk Workforce Engagement)

Tue 25

Wed 26

Thu 27

Fri 28

Sat 29

Sun 30

Mon 31

now

Workforce Management

Tue 25

Wed 26

Thu 27

Fri 28

Sat 29

Sun 30

Mon 31

now

Identity

Tue 25

Wed 26

Thu 27

Fri 28

Sat 29

Sun 30

Mon 31

now

Talkdesk Workforce Management™ (Talkdesk Workforce Engagement)

Tue 25

Wed 26

Thu 27

Fri 28

Sat 29

Sun 30

Mon 31

now

Talkdesk Identity™ (Talkdesk Ascend AI)

Tue 25

Wed 26

Thu 27

Fri 28

Sat 29

Sun 30

Mon 31

now

Talkdesk Workspace Designer

Tue 25

Wed 26

Thu 27

Fri 28

Sat 29

Sun 30

Mon 31

now

Talkdesk for Service Cloud Voice (Talkdesk Integrations)

Tue 25

Wed 26

Thu 27

Fri 28

Sat 29

Sun 30

Mon 31

now

Talkdesk Platform

Tue 25

Wed 26

Thu 27

Fri 28

Sat 29

Sun 30

Mon 31

now

Talkdesk ID Login

Tue 25

Wed 26

Thu 27

Fri 28

Sat 29

Sun 30

Mon 31

now

Talkdesk Studio™ IVR and Routing (Talkdesk Omnichannel Engagement)

Tue 25

Wed 26

Thu 27

Fri 28

Sat 29

Sun 30

Mon 31

now

Single Sign On (SSO)

Tue 25

Wed 26

Thu 27

Fri 28

Sat 29

Sun 30

Mon 31

now

Talkdesk Global Communications Network™ (Talkdesk Voice)

Tue 25

Wed 26

Thu 27

Fri 28

Sat 29

Sun 30

Mon 31

now

Talkdesk Advanced Dialer (Talkdesk Voice)

Tue 25

Wed 26

Thu 27

Fri 28

Sat 29

Sun 30

Mon 31

now

APIs

Tue 25

Wed 26

Thu 27

Fri 28

Sat 29

Sun 30

Mon 31

now

PCI Payment

Tue 25

Wed 26

Thu 27

Fri 28

Sat 29

Sun 30

Mon 31

now

Talkdesk Dialer for Salesforce™ (Talkdesk Voice)

Tue 25

Wed 26

Thu 27

Fri 28

Sat 29

Sun 30

Mon 31

now

Email Notifications

Tue 25

Wed 26

Thu 27

Fri 28

Sat 29

Sun 30

Mon 31

now

Talkdesk Navigator™ (Talkdesk Ascend AI)

Tue 25

Wed 26

Thu 27

Fri 28

Sat 29

Sun 30

Mon 31

now

Talkdesk Shield™ (Talkdesk Ascend AI)

Tue 25

Wed 26

Thu 27

Fri 28

Sat 29

Sun 30

Mon 31

now

Connections

Tue 25

Wed 26

Thu 27

Fri 28

Sat 29

Sun 30

Mon 31

now

Proxy

Tue 25

Wed 26

Thu 27

Fri 28

Sat 29

Sun 30

Mon 31

now

Talkdesk CX Sensors™ (Talkdesk Ascend AI)

Tue 25

Wed 26

Thu 27

Fri 28

Sat 29

Sun 30

Mon 31

now

Guardian

Tue 25

Wed 26

Thu 27

Fri 28

Sat 29

Sun 30

Mon 31

now

Talkdesk Conversations (Talkdesk Omnichannel Engagement)

Tue 25

Wed 26

Thu 27

Fri 28

Sat 29

Sun 30

Mon 31

now

Security & Compliance

Tue 25

Wed 26

Thu 27

Fri 28

Sat 29

Sun 30

Mon 31

now

Talkdesk SMS (Talkdesk Omnichannel Engagement)

Tue 25

Wed 26

Thu 27

Fri 28

Sat 29

Sun 30

Mon 31

now

Talkdesk Email (Talkdesk Omnichannel Engagement)

Tue 25

Wed 26

Thu 27

Fri 28

Sat 29

Sun 30

Mon 31

now

AppConnect

Tue 25

Wed 26

Thu 27

Fri 28

Sat 29

Sun 30

Mon 31

now

Conversation Orchestrator

Tue 25

Wed 26

Thu 27

Fri 28

Sat 29

Sun 30

Mon 31

now

Talkdesk Chat (Talkdesk Omnichannel Engagement)

Tue 25

Wed 26

Thu 27

Fri 28

Sat 29

Sun 30

Mon 31

now

Talkdesk Reporting & Analytics

Tue 25

Wed 26

Thu 27

Fri 28

Sat 29

Sun 30

Mon 31

now

Talkdesk Cases™ (Talkdesk Omnichannel Engagement)

Tue 25

Wed 26

Thu 27

Fri 28

Sat 29

Sun 30

Mon 31

now

Talkdesk Automated Notifications™ (Talkdesk Omnichannel Engagement)

Tue 25

Wed 26

Thu 27

Fri 28

Sat 29

Sun 30

Mon 31

now

Live Reporting

Tue 25

Wed 26

Thu 27

Fri 28

Sat 29

Sun 30

Mon 31

now

Talkdesk Hybrid Cloud™ Storage (Talkdesk Platform)

Tue 25

Wed 26

Thu 27

Fri 28

Sat 29

Sun 30

Mon 31

now

Historical Reporting

Tue 25

Wed 26

Thu 27

Fri 28

Sat 29

Sun 30

Mon 31

now

Talkdesk HubSpot Connector (Talkdesk Integrations)

Tue 25

Wed 26

Thu 27

Fri 28

Sat 29

Sun 30

Mon 31

now

Home

Tue 25

Wed 26

Thu 27

Fri 28

Sat 29

Sun 30

Mon 31

now

Talkdesk Oracle Service Cloud Connector (Talkdesk Integrations)

Tue 25

Wed 26

Thu 27

Fri 28

Sat 29

Sun 30

Mon 31

now

Talkdesk Interaction Analytics™

Tue 25

Wed 26

Thu 27

Fri 28

Sat 29

Sun 30

Mon 31

now

Talkdesk Integrations

Tue 25

Wed 26

Thu 27

Fri 28

Sat 29

Sun 30

Mon 31

now

Talkdesk Pega Connector (Talkdesk Integrations)

Tue 25

Wed 26

Thu 27

Fri 28

Sat 29

Sun 30

Mon 31

now

Contact Synchronization

Tue 25

Wed 26

Thu 27

Fri 28

Sat 29

Sun 30

Mon 31

now

Talkdesk Verint WFM Connector (Talkdesk Integrations)

Tue 25

Wed 26

Thu 27

Fri 28

Sat 29

Sun 30

Mon 31

now

Talkdesk SAP Cloud for Customer (C4C) Connector (Talkdesk Integrations)

Tue 25

Wed 26

Thu 27

Fri 28

Sat 29

Sun 30

Mon 31

now

Pop & Automated Task Execution

Tue 25

Wed 26

Thu 27

Fri 28

Sat 29

Sun 30

Mon 31

now

Talkdesk Outreach Connector (Talkdesk Integrations)

Tue 25

Wed 26

Thu 27

Fri 28

Sat 29

Sun 30

Mon 31

now

Talkdesk Salesforce

Tue 25

Wed 26

Thu 27

Fri 28

Sat 29

Sun 30

Mon 31

now

Talkdesk Zendesk Connector

Tue 25

Wed 26

Thu 27

Fri 28

Sat 29

Sun 30

Mon 31

now

Talkdesk Financial Services Experience Cloud™ Banking Connector (Industries Experience Clouds)

Tue 25

Wed 26

Thu 27

Fri 28

Sat 29

Sun 30

Mon 31

now

Talkdesk Financial Services Experience Cloud™ Accelerator for Guidewire ClaimCenter (Industries Experience Clouds)

Tue 25

Wed 26

Thu 27

Fri 28

Sat 29

Sun 30

Mon 31

now

Talkdesk Slack

Tue 25

Wed 26

Thu 27

Fri 28

Sat 29

Sun 30

Mon 31

now

Talkdesk Healthcare Experience Cloud™ for Providers Epic Connector (Industries Experience Clouds)

Tue 25

Wed 26

Thu 27

Fri 28

Sat 29

Sun 30

Mon 31

now

Talkdesk ServiceNow Connector

Tue 25

Wed 26

Thu 27

Fri 28

Sat 29

Sun 30

Mon 31

now

Talkdesk Healthcare Experience Cloud™ for Providers Athena Health Connector (Industries Experience Clouds)

Tue 25

Wed 26

Thu 27

Fri 28

Sat 29

Sun 30

Mon 31

now

Talkdesk Zoho

Tue 25

Wed 26

Thu 27

Fri 28

Sat 29

Sun 30

Mon 31

now

Talkdesk Healthcare Experience Cloud™ for Providers Cerner Connector (Industries Experience Clouds)

Tue 25

Wed 26

Thu 27

Fri 28

Sat 29

Sun 30

Mon 31

now

Talkdesk Zoom Connector

Tue 25

Wed 26

Thu 27

Fri 28

Sat 29

Sun 30

Mon 31

now

Talkdesk Microsoft Teams Connector

Tue 25

Wed 26

Thu 27

Fri 28

Sat 29

Sun 30

Mon 31

now

Talkdesk Healthcare Experience Cloud™ for Providers EHR Connector (Industries Experience Clouds)

Tue 25

Wed 26

Thu 27

Fri 28

Sat 29

Sun 30

Mon 31

now

Talkdesk Microsoft Dynamics 365

Tue 25

Wed 26

Thu 27

Fri 28

Sat 29

Sun 30

Mon 31

now

Talkdesk Retail Experience Cloud™ Shopify Connector (Industries Experience Clouds)

Tue 25

Wed 26

Thu 27

Fri 28

Sat 29

Sun 30

Mon 31

now

Other Connectors

Tue 25

Wed 26

Thu 27

Fri 28

Sat 29

Sun 30

Mon 31

now

Talkdesk Retail Experience Cloud™ BigCommerce Connector (Industries Experience Clouds)

Tue 25

Wed 26

Thu 27

Fri 28

Sat 29

Sun 30

Mon 31

now

Talkdesk Quality Management™ (Talkdesk Workforce Engagement)

Tue 25

Wed 26

Thu 27

Fri 28

Sat 29

Sun 30

Mon 31

now

Talkdesk Digital Engagement

Tue 25

Wed 26

Thu 27

Fri 28

Sat 29

Sun 30

Mon 31

now

Email

Tue 25

Wed 26

Thu 27

Fri 28

Sat 29

Sun 30

Mon 31

now

Talkdesk Workspace™ (Talkdesk Platform)

Tue 25

Wed 26

Thu 27

Fri 28

Sat 29

Sun 30

Mon 31

now

Messaging

Tue 25

Wed 26

Thu 27

Fri 28

Sat 29

Sun 30

Mon 31

now

Talkdesk FedRAMP (US FedRAMP)

Tue 25

Wed 26

Thu 27

Fri 28

Sat 29

Sun 30

Mon 31

now

Inbound Calls (Talkdesk Voice)

Tue 25

Wed 26

Thu 27

Fri 28

Sat 29

Sun 30

Mon 31

now

Chat

Tue 25

Wed 26

Thu 27

Fri 28

Sat 29

Sun 30

Mon 31

now

Outbound Calls (Talkdesk Voice)

Tue 25

Wed 26

Thu 27

Fri 28

Sat 29

Sun 30

Mon 31

now

Talkdesk BYOC (Bring Your Own Carrier) (Talkdesk Voice)

Tue 25

Wed 26

Thu 27

Fri 28

Sat 29

Sun 30

Mon 31

now

Talkdesk Login (Talkdesk Platform)

Tue 25

Wed 26

Thu 27

Fri 28

Sat 29

Sun 30

Mon 31

now

Talkdesk API (Talkdesk Platform)

Tue 25

Wed 26

Thu 27

Fri 28

Sat 29

Sun 30

Mon 31

now

Talkdesk Secure Payments™ (Talkdesk Platform)

Tue 25

Wed 26

Thu 27

Fri 28

Sat 29

Sun 30

Mon 31

now

Talkdesk Fax-powered by eFax (Talkdesk Omnichannel Engagement)

Tue 25

Wed 26

Thu 27

Fri 28

Sat 29

Sun 30

Mon 31

now

Talkdesk Connections™ (Talkdesk Platform)

Tue 25

Wed 26

Thu 27

Fri 28

Sat 29

Sun 30

Mon 31

now

Talkdesk Guardian™ (Talkdesk Ascend AI)

Tue 25

Wed 26

Thu 27

Fri 28

Sat 29

Sun 30

Mon 31

now

Talkdesk AppConnect™ (Marketplace)

Tue 25

Wed 26

Thu 27

Fri 28

Sat 29

Sun 30

Mon 31

now

Talkdesk Conversation Orchestrator™ (Talkdesk Platform)

Tue 25

Wed 26

Thu 27

Fri 28

Sat 29

Sun 30

Mon 31

now

Talkdesk Social Messaging (Talkdesk Omnichannel Engagement)

Tue 25

Wed 26

Thu 27

Fri 28

Sat 29

Sun 30

Mon 31

now

Talkdesk Digital Connect™ (Talkdesk Omnichannel Engagement)

Tue 25

Wed 26

Thu 27

Fri 28

Sat 29

Sun 30

Mon 31

now

Talkdesk for Salesforce (Talkdesk Integrations)

Tue 25

Wed 26

Thu 27

Fri 28

Sat 29

Sun 30

Mon 31

now

Talkdesk Zendesk Connector (Talkdesk Integrations)

Tue 25

Wed 26

Thu 27

Fri 28

Sat 29

Sun 30

Mon 31

now

Talkdesk Slack Connector (Talkdesk Integrations)

Tue 25

Wed 26

Thu 27

Fri 28

Sat 29

Sun 30

Mon 31

now

Talkdesk ServiceNow Connector (Talkdesk Integrations)

Tue 25

Wed 26

Thu 27

Fri 28

Sat 29

Sun 30

Mon 31

now

Talkdesk Zoom Connector (Talkdesk Integrations)

Tue 25

Wed 26

Thu 27

Fri 28

Sat 29

Sun 30

Mon 31

now

Talkdesk Microsoft Teams Connector (Talkdesk Integrations)

Tue 25

Wed 26

Thu 27

Fri 28

Sat 29

Sun 30

Mon 31

now

Talkdesk Microsoft Dynamics 365 Connector (Talkdesk Integrations)

Tue 25

Wed 26

Thu 27

Fri 28

Sat 29

Sun 30

Mon 31

now

Talkdesk Live™ Dashboard (Talkdesk Platform)

Tue 25

Wed 26

Thu 27

Fri 28

Sat 29

Sun 30

Mon 31

now

Talkdesk Explore™ Reporting (Talkdesk Platform)

Tue 25

Wed 26

Thu 27

Fri 28

Sat 29

Sun 30

Mon 31

now

Talkdesk Interaction Analytics™ (Talkdesk Ascend AI)

Tue 25

Wed 26

Thu 27

Fri 28

Sat 29

Sun 30

Mon 31

now

Talkdesk Copilot™ (Talkdesk Ascend AI)

Tue 25

Wed 26

Thu 27

Fri 28

Sat 29

Sun 30

Mon 31

now

Talkdesk AI Trainer™ (Talkdesk Ascend AI)

Tue 25

Wed 26

Thu 27

Fri 28

Sat 29

Sun 30

Mon 31

now

Talkdesk Feedback™ (Talkdesk Workforce Engagement)

Tue 25

Wed 26

Thu 27

Fri 28

Sat 29

Sun 30

Mon 31

now

Talkdesk Performance Management™ (Talkdesk Workforce Engagement)

Tue 25

Wed 26

Thu 27

Fri 28

Sat 29

Sun 30

Mon 31

now

Talkdesk Phone™ (Talkdesk Voice)

Tue 25

Wed 26

Thu 27

Fri 28

Sat 29

Sun 30

Mon 31

now

Talkdesk QM Assist™ (Talkdesk Workforce Engagement)

Tue 25

Wed 26

Thu 27

Fri 28

Sat 29

Sun 30

Mon 31

now

Talkdesk Conversations Mobile App™ (Talkdesk Omnichannel Engagement)

Tue 25

Wed 26

Thu 27

Fri 28

Sat 29

Sun 30

Mon 31

now

Talkdesk Phone Mobile App (Talkdesk Voice)

Tue 25

Wed 26

Thu 27

Fri 28

Sat 29

Sun 30

Mon 31

now

Talkdesk Screen Recording (Talkdesk Workforce Engagement)

Tue 25

Wed 26

Thu 27

Fri 28

Sat 29

Sun 30

Mon 31

now

Talkdesk Dialer™ (Talkdesk Voice)

Tue 25

Wed 26

Thu 27

Fri 28

Sat 29

Sun 30

Mon 31

now

Talkdesk Knowledge Management™ (Talkdesk Ascend AI)

Tue 25

Wed 26

Thu 27

Fri 28

Sat 29

Sun 30

Mon 31

now

Talkdesk Autopilot™ (Talkdesk Ascend AI)

Tue 25

Wed 26

Thu 27

Fri 28

Sat 29

Sun 30

Mon 31

now

Talkdesk Call Recording™ (Talkdesk Workforce Engagement)

Tue 25

Wed 26

Thu 27

Fri 28

Sat 29

Sun 30

Mon 31

now

Talkdesk Workforce Management™ (Talkdesk Workforce Engagement)

Tue 25

Wed 26

Thu 27

Fri 28

Sat 29

Sun 30

Mon 31

now

Talkdesk Identity™ (Talkdesk Ascend AI)

Tue 25

Wed 26

Thu 27

Fri 28

Sat 29

Sun 30

Mon 31

now

Talkdesk for Service Cloud Voice (Talkdesk Integrations)

Tue 25

Wed 26

Thu 27

Fri 28

Sat 29

Sun 30

Mon 31

now

Talkdesk Studio™ IVR and Routing (Talkdesk Omnichannel Engagement)

Tue 25

Wed 26

Thu 27

Fri 28

Sat 29

Sun 30

Mon 31

now

Talkdesk Global Communications Network™ (Talkdesk Voice)

Tue 25

Wed 26

Thu 27

Fri 28

Sat 29

Sun 30

Mon 31

now

Talkdesk Advanced Dialer (Talkdesk Voice)

Tue 25

Wed 26

Thu 27

Fri 28

Sat 29

Sun 30

Mon 31

now

Talkdesk Dialer for Salesforce™ (Talkdesk Voice)

Tue 25

Wed 26

Thu 27

Fri 28

Sat 29

Sun 30

Mon 31

now

Talkdesk Navigator™ (Talkdesk Ascend AI)

Tue 25

Wed 26

Thu 27

Fri 28

Sat 29

Sun 30

Mon 31

now

Talkdesk Shield™ (Talkdesk Ascend AI)

Tue 25

Wed 26

Thu 27

Fri 28

Sat 29

Sun 30

Mon 31

now

Talkdesk CX Sensors™ (Talkdesk Ascend AI)

Tue 25

Wed 26

Thu 27

Fri 28

Sat 29

Sun 30

Mon 31

now

Talkdesk Conversations (Talkdesk Omnichannel Engagement)

Tue 25

Wed 26

Thu 27

Fri 28

Sat 29

Sun 30

Mon 31

now

Talkdesk SMS (Talkdesk Omnichannel Engagement)

Tue 25

Wed 26

Thu 27

Fri 28

Sat 29

Sun 30

Mon 31

now

Talkdesk Email (Talkdesk Omnichannel Engagement)

Tue 25

Wed 26

Thu 27

Fri 28

Sat 29

Sun 30

Mon 31

now

Talkdesk Chat (Talkdesk Omnichannel Engagement)

Tue 25

Wed 26

Thu 27

Fri 28

Sat 29

Sun 30

Mon 31

now

Talkdesk Cases™ (Talkdesk Omnichannel Engagement)

Tue 25

Wed 26

Thu 27

Fri 28

Sat 29

Sun 30

Mon 31

now

Talkdesk Automated Notifications™ (Talkdesk Omnichannel Engagement)

Tue 25

Wed 26

Thu 27

Fri 28

Sat 29

Sun 30

Mon 31

now

Talkdesk Hybrid Cloud™ Storage (Talkdesk Platform)

Tue 25

Wed 26

Thu 27

Fri 28

Sat 29

Sun 30

Mon 31

now

Talkdesk HubSpot Connector (Talkdesk Integrations)

Tue 25

Wed 26

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now

Talkdesk Oracle Service Cloud Connector (Talkdesk Integrations)

Tue 25

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now

Talkdesk Pega Connector (Talkdesk Integrations)

Tue 25

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now

Talkdesk Verint WFM Connector (Talkdesk Integrations)

Tue 25

Wed 26

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now

Talkdesk SAP Cloud for Customer (C4C) Connector (Talkdesk Integrations)

Tue 25

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now

Talkdesk Outreach Connector (Talkdesk Integrations)

Tue 25

Wed 26

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now

Talkdesk Financial Services Experience Cloud™ Banking Connector (Industries Experience Clouds)

Tue 25

Wed 26

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now

Talkdesk Financial Services Experience Cloud™ Accelerator for Guidewire ClaimCenter (Industries Experience Clouds)

Tue 25

Wed 26

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now

Talkdesk Healthcare Experience Cloud™ for Providers Epic Connector (Industries Experience Clouds)

Tue 25

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now

Talkdesk Healthcare Experience Cloud™ for Providers Athena Health Connector (Industries Experience Clouds)

Tue 25

Wed 26

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now

Talkdesk Healthcare Experience Cloud™ for Providers Cerner Connector (Industries Experience Clouds)

Tue 25

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now

Talkdesk Healthcare Experience Cloud™ for Providers EHR Connector (Industries Experience Clouds)

Tue 25

Wed 26

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now

Talkdesk Retail Experience Cloud™ Shopify Connector (Industries Experience Clouds)

Tue 25

Wed 26

Thu 27

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now

Talkdesk Retail Experience Cloud™ BigCommerce Connector (Industries Experience Clouds)

Tue 25

Wed 26

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now

Talkdesk Quality Management™ (Talkdesk Workforce Engagement)

Tue 25

Wed 26

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now

Talkdesk Workspace™ (Talkdesk Platform)

Tue 25

Wed 26

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now

Talkdesk SBC Regions (sbc-regions)

Tue 25

Wed 26

Thu 27

Fri 28

Sat 29

Sun 30

Mon 31

now

US East (North America)

Tue 25

Wed 26

Thu 27

Fri 28

Sat 29

Sun 30

Mon 31

now

US West (North America)

Tue 25

Wed 26

Thu 27

Fri 28

Sat 29

Sun 30

Mon 31

now

Sao Paulo (South America)

Tue 25

Wed 26

Thu 27

Fri 28

Sat 29

Sun 30

Mon 31

now

Dublin (Europe)

Tue 25

Wed 26

Thu 27

Fri 28

Sat 29

Sun 30

Mon 31

now

Frankfurt (Europe)

Tue 25

Wed 26

Thu 27

Fri 28

Sat 29

Sun 30

Mon 31

now

Milan (Europe)

Tue 25

Wed 26

Thu 27

Fri 28

Sat 29

Sun 30

Mon 31

now

Paris (Europe)

Tue 25

Wed 26

Thu 27

Fri 28

Sat 29

Sun 30

Mon 31

now

Tokyo (Asia Pacific)

Tue 25

Wed 26

Thu 27

Fri 28

Sat 29

Sun 30

Mon 31

now

Singapore (Asia Pacific)

Tue 25

Wed 26

Thu 27

Fri 28

Sat 29

Sun 30

Mon 31

now

Sydney (Asia Pacific)

Tue 25

Wed 26

Thu 27

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Sun 30

Mon 31

now

Talkdesk Status

Real-time updates of Talkdesk issues and outages

Talkdesk status is Partially Degraded Service

Talkdesk Americas (US)

Inbound Calls (Talkdesk Voice)

Outbound Calls (Talkdesk Voice)

Talkdesk Secure Payments™ (Talkdesk Platform)

Talkdesk Autopilot™ (Talkdesk Ascend AI)

Talkdesk Chat (Talkdesk Omnichannel Engagement)

Inbound Calls (Talkdesk Voice)

Active Incidents

Recently Resolved Incidents

Talkdesk Outage Survival Guide

Talkdesk Components

Talkdesk

Talkdesk Americas (US)

Inbound Calls (Talkdesk Voice)

Outbound Calls (Talkdesk Voice)

Talkdesk BYOC (Bring Your Own Carrier) (Talkdesk Voice)

xConnect (Voice Platform)

Talkdesk Login (Talkdesk Platform)

Talkdesk ID Login (Platform)

Talkdesk API (Talkdesk Platform)

Talkdesk Secure Payments™ (Talkdesk Platform)

Talkdesk Connections™ (Talkdesk Platform)

Talkdesk Guardian™ (Talkdesk Ascend AI)

Email Notifications (Platform)

Talkdesk AppConnect™ (Marketplace)

Talkdesk Conversation Orchestrator™ (Talkdesk Platform)

Talkdesk Fax-powered by eFax (Talkdesk Omnichannel Engagement)

Talkdesk Social Messaging (Talkdesk Omnichannel Engagement)

Security & Compliance (Platform)

Talkdesk Digital Connect™ (Talkdesk Omnichannel Engagement)

Talkdesk for Salesforce (Talkdesk Integrations)

Talkdesk Zendesk Connector (Talkdesk Integrations)

Talkdesk Slack Connector (Talkdesk Integrations)

Talkdesk ServiceNow Connector (Talkdesk Integrations)

Talkdesk Zoom Connector (Talkdesk Integrations)

Contact Synchronization (Integrations)

Talkdesk Zoho Connector (Products for Integrations)

Talkdesk Microsoft Teams Connector (Talkdesk Integrations)

Pop & Automated Task Execution (Integrations)

Talkdesk Microsoft Dynamics 365 Connector (Talkdesk Integrations)

Talkdesk Live™ Dashboard (Talkdesk Platform)

Talkdesk Explore™ Reporting (Talkdesk Platform)

Talkdesk Interaction Analytics™ (Talkdesk Ascend AI)

Talkdesk Copilot™ (Talkdesk Ascend AI)

Talkdesk AI Trainer™ (Talkdesk Ascend AI)

Home (Products and Features)

Talkdesk Feedback™ (Talkdesk Workforce Engagement)

Talkdesk Performance Management™ (Talkdesk Workforce Engagement)

Talkdesk Phone™ (Talkdesk Voice)

Other Connectors (Integrations)

Talkdesk QM Assist™ (Talkdesk Workforce Engagement)

Callbar (Products and Features)

Talkdesk Conversations Mobile App™ (Talkdesk Omnichannel Engagement)

Talkdesk Digital Engagement™ (Products and Features)

Talkdesk Phone Mobile App (Talkdesk Voice)

Talkdesk Screen Recording (Talkdesk Workforce Engagement)

Talkdesk Dialer™ (Talkdesk Voice)

Agent Workspace (Apps)

Talkdesk Quality Management™ (Products and Features)

Talkdesk Knowledge Management™ (Talkdesk Ascend AI)

Talkdesk Autopilot™ (Talkdesk Ascend AI)

Talkdesk Call Recording™ (Talkdesk Workforce Engagement)

Talkdesk Workforce Management™ (Talkdesk Workforce Engagement)

Talkdesk Identity™ (Talkdesk Ascend AI)

Talkdesk for Service Cloud Voice (Talkdesk Integrations)

Talkdesk Studio™ IVR and Routing (Talkdesk Omnichannel Engagement)

Talkdesk Global Communications Network™ (Talkdesk Voice)

Talkdesk Advanced Dialer (Talkdesk Voice)

Talkdesk Dialer for Salesforce™ (Talkdesk Voice)

Talkdesk Navigator™ (Talkdesk Ascend AI)

Talkdesk Shield™ (Talkdesk Ascend AI)

Talkdesk Workspace Designer™ (Products for Platform)

Talkdesk Workspace™ (Products for Platform)

Talkdesk CX Sensors™ (Talkdesk Ascend AI)

Talkdesk Conversations (Talkdesk Omnichannel Engagement)

Talkdesk Self-Service Portal (Apps)

Talkdesk SMS (Talkdesk Omnichannel Engagement)