Inverite Insights Status

Identified: We have identified the issue impacting Tangerine and are actively working on implementing a solution. Our team is dedicated to resolving this as quickly as possible. Thank you for your continued patience and understanding.

Resolved: The issue impacting the Inverite API has been resolved, and all systems are now functioning normally. We apologize for any inconvenience this may have caused and appreciate your patience throughout the resolution process.

Updated: 3:50 pm

On August 30, 2025, at approximately 2:00 PM PDT, we identified an issue where completed IBV reports were not returning the full data set. Investigation determined that a false positive in the Fortinet WAF ruleset caused legitimate API traffic to be blocked, preventing some information from being returned. The issue was resolved by 3:11 PM PDT. We are reviewing our WAF configuration to minimize recurrence, as we suspect the Fortinet ruleset uses AI-based detection that may introduce non-deterministic behavior. We are also actively working to restore the missing information from the IBV reports that were affected.

Monitoring: Our development team has deployed a fix to address the service disruption. We are now actively monitoring the implemented fix to ensure that restoration efforts are completed successfully. During this monitoring phase, we are closely observing system behavior to verify that all functionalities are fully restored.

Investigating: We are aware of an issue impacting the Inverite API and are actively investigating. Our team is working diligently to identify the root cause and implement a resolution. We apologize for any inconvenience this may cause and appreciate your patience.