Morningstar Product status is Partially Degraded Service

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Morningstar Advisor Workstation
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Morningstar Office
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Morningstar Fund API Center
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Morningstar Product Morningstar Direct

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Morningstar Direct
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Active Incidents

Morningstar Service Notification: Morningstar Direct Intermittent Slowness
Started 10 Jan 2025 16:24:59 (3 days ago), still ongoing
Minor Incident
Identified
Morningstar Direct

Morningstar Direct is experiencing intermittent slowness. Our team is working to resolve the problem as quickly as possible. We apologize for any inconvenience and will provide you further updates as they become available.

Morningstar Service Notification: Morningstar Login Outage
Started 22 Oct 2024 18:38:22 (3 months ago), still ongoing
Critical Incident
Investigating
Morningstar Advisor Workstation
Morningstar Office
Morningstar Fund API Center

Morningstar is currently experiencing an outage. Our team is working to resolve the problem as quickly as possible. We apologize for any inconvenience and will provide you further updates as they become available. If you have any further questions or needs, please contact Morningstar Support.

Recently Resolved Incidents

No recent incidents

Morningstar Product Outage Survival Guide

A step-by-step guide to help you survive a Morningstar Product outage
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    Morningstar Product Components

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    Morningstar Product Morningstar Advisor Workstation

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    Morningstar Advisor Workstation
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    Morningstar Service Notification: Morningstar Login Outage
    Started 22 Oct 2024 18:38:22 (3 months ago), still ongoing
    Critical Incident
    Investigating
    Morningstar Advisor Workstation
    Morningstar Office
    Morningstar Fund API Center

    Morningstar is currently experiencing an outage. Our team is working to resolve the problem as quickly as possible. We apologize for any inconvenience and will provide you further updates as they become available. If you have any further questions or needs, please contact Morningstar Support.

    Morningstar Product Maintenance

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    Morningstar Product Morningstar Direct

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    Home
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    Portfolio Analysis
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    Portfolio Management
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    Report Portal
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    Morningstar Product Morningstar Office

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    Risk Model
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    Morningstar Office
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    Morningstar Service Notification: Morningstar Login Outage
    Started 22 Oct 2024 18:38:22 (3 months ago), still ongoing
    Critical Incident
    Investigating
    Morningstar Advisor Workstation
    Morningstar Office
    Morningstar Fund API Center

    Morningstar is currently experiencing an outage. Our team is working to resolve the problem as quickly as possible. We apologize for any inconvenience and will provide you further updates as they become available. If you have any further questions or needs, please contact Morningstar Support.

    Sustainability Hub
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    Workspace
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    Morningstar Product Morningstar Publishing System

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    Morningstar Publishing System
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    Morningstar Product Morningstar Annuity Intelligence

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    Morningstar Annuity Intelligence
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    Morningstar Product Morningstar Essentials

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    Morningstar Essentials
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    Morningstar Product Morningstar Fund API Center

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    now
    Morningstar Fund API Center
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    now
    Morningstar Service Notification: Morningstar Login Outage
    Started 22 Oct 2024 18:38:22 (3 months ago), still ongoing
    Critical Incident
    Investigating
    Morningstar Advisor Workstation
    Morningstar Office
    Morningstar Fund API Center

    Morningstar is currently experiencing an outage. Our team is working to resolve the problem as quickly as possible. We apologize for any inconvenience and will provide you further updates as they become available. If you have any further questions or needs, please contact Morningstar Support.

    Morningstar Product Morningstar Equity API Center

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    Morningstar Equity API Center
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    Morningstar Product Morningstar Document Library

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    Morningstar Document Library
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    Morningstar Product Morningstar Investment Research Center

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    Morningstar Investment Research Center
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    Morningstar Product Morningstar Direct Compass

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    Morningstar Direct Compass
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    Morningstar Product Morningstar Global Equity Data Feeds

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    Morningstar Global Equity Data Feeds
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    Morningstar Product Morningstar Research Feeds

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    Morningstar Product Morningstar Data Services

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    Morningstar Product Morningstar On Demand

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    Morningstar On Demand
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    Morningstar Product Morningstar Direct

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    Morningstar Direct
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    now
    Morningstar Service Notification: Morningstar Direct Intermittent Slowness
    Started 10 Jan 2025 16:24:59 (3 days ago), still ongoing
    Minor Incident
    Identified
    Morningstar Direct

    Morningstar Direct is experiencing intermittent slowness. Our team is working to resolve the problem as quickly as possible. We apologize for any inconvenience and will provide you further updates as they become available.

    Morningstar Product Alternatives

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    eps
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    eps: Partial Service Disruption - Erste Bank und Sparkassen
    Started 24 Jul 2024 15:14:35 (6 months ago), still ongoing
    Major Incident
    Identified
    eps

    The root cause has been identified as external to PPRO. Our support teams are in close collaboration with the external provider and are awaiting their finding and resolution steps.

    Konbini Payments
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    Konbini Payments: Full Service Disruption
    Started 6 Sep 2024 06:25:28 (4 months ago), still ongoing
    Critical Incident
    Identified
    Konbini Payments

    The root cause has been identified as external to PPRO. Our support teams are in close collaboration with the external provider and are awaiting their finding and resolution steps.

    See all
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    Neteller Merchant Portal
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    Service Disruption-Neteller Merchant Portal
    Started 24 Oct 2024 07:08:15 (3 months ago), still ongoing
    Minor Incident
    Investigating
    Neteller Merchant Portal

    We are investigating potential issue with the service mentioned below and apologize for the impact this might have on your business.

    Further updates will follow.

    MIM Paysafe

    PXP Webhost API
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    PXP Webhost API Service Disruption
    Started 11 Nov 2024 06:27:24 (2 months ago), still ongoing
    Major Incident
    Investigating
    PXP Webhost API

    We are investigating a potential issue with our PXP Webhost API and apologize for the impact this might have on your business.

    Further updates will follow.

    SRO Paysafe

    PXP Webhost API Service Disruption
    Started 1 Oct 2024 15:41:24 (3 months ago), still ongoing
    Major Incident
    Investigating
    PXP Webhost API

    We are investigating a potential issue with our PXP Webhost API and apologize for the impact this might have on your business.

    Further updates will follow.

    SRO Paysafe

    See all
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